1. Start with the machine unplugged. Check the machine to make sure no nespresso pods are loaded. 2. Plug the machine in. Press and hold both buttons for 5 seconds. Both buttons will start flashing rapidly (3-4 times/second). Do not confuse this with the slower flashing speed (1-2 times /second). If this happens, unplug the machine and start over. 3. Empty one (1) 100mL packet of the descaling solution in the water reservoir. Fill the reservoir with 0.5L of water, or until the reservoir is almost full like in the video. 4. Place a glass bowl, preferably one with a spout like a Pyrex measuring glass, under the coffee outlet. 5. Press the Lungo button once. The machine will immediately start cycling the solution through the machine, until the reservoir is empty. Descaling should be done in a well-ventilated area. 6. Once the first cycle is done, fill the reservoir with the used descaling solution. Press the Lungo button once more to run the solution though the machine a second time. 7. Dispose of the descaling solution and rinse the reservoir out. Fill with clean water, press the Lungo button again to start the first rinse. 8. Fill the reservoir again with clean water and run a second rinse. 9. Press and hold both buttons for 5 seconds to exit descaling mode, or unplug the machine.

@angelamarion3529

11 ай бұрын

Thank you! Very helpful. My lights wouldn’t blink till I held them quite a bit longer.

@worldlyconcerns

10 ай бұрын

Thank you, this is the process I will be trying.

@Dethshoot1

9 ай бұрын

Thank you for the written steps. Minor correction (at least in my experience), after plugging the machine in, you need to turn it on, THEN press and hold the two buttons

@otherreality

7 ай бұрын

Also it sometimes doesn't get out of descaling mode if not unplugged for too long. I got a messy coffee because of that lol

@asldilekci7489

4 ай бұрын

😂😂

Not sure how all these people are having issues. This video is short, easy to follow, and well made. Thank you for making the process so easy Nespresso.

@lukesmith32

Ай бұрын

@@SB-hm4iw false.

@lukesmith32

Ай бұрын

@@SB-hm4iw why are you so upset over a simple process?

You finally did it! I've been waiting for this video instruction for 2 years.

@nespresso

Жыл бұрын

You were waiting not in vain 😊

Now im scared to descale after reading the comments 😅😢😂

I'm inlove with this Nespresso Esenza Mini 💗💗💗💗💗💗💗💗💗💗💗💗. I have a lot of espresso machine, but this is that i love very much. Greatings from Germany!

on year 3, never descaled.... will give it a go

worked perfectly. thank you.

Worked great, thanks!

Démonstration très claire, merci. Plus explicite que le schéma sur la notice d'origine.

@nespresso

8 ай бұрын

Chère Christine, Nous sommes ravis que notre vidéo ait pu vous venir en aide. Nous nous efforçons chaque jour de vous proposer de nombreux services qui vous facilitent la vie. N'hésitez pas à nous contacter sur ce lien si besoin : m.me/Nespresso.FR Bon week-end. Soukeïna

Worked fine on my side. Thanks for this vid! Will monitor while using and will return for any feedback

@nespresso

Жыл бұрын

🤗 🥰

@bicPOLYCIDIS

Жыл бұрын

Αν όμως δεν το έβρισκε ο χρήστης χρήσιμο όπως εγώ διότι έχει ελληνικά τι θα λέγατε κύριε θα τον γράφατε μην πω που δεν θα απαντούσαμε εεεε ως συνήθως στα αρνητικά σχόλια εεεε. Αυτά θέλω να μου απαντήσετε στα θετικά όλοι καλοί είναι. Αλλά 🆘🆘🆘 ελληνικη γλώσσα θέλω να δω κύριοι 🤨🤨🤨☹️☹️☹️☹️.

Thanks! Very helpful 🖤

@nespresso

Жыл бұрын

Always welcome! 😃

What would be truly useful is if more comprehensive instructions actually came with the actual machine instead of having to hunt around for a tutorial. I have had 2 of these Essenza mini machines. Neither of them would enter descaling mode until almost 10 secs passed and both got stuck in descaling mode. I had to wait closer to15 seconds before exit. This seems to be a common issue. I also found the quality of the coffee produced inferior post descale. My previous machine - another brand - had full instructions and worked every time. It also told me when the machine needed to be descaled.

@nespresso

Жыл бұрын

We appreciate your feedback. Should you need any assistance with your machine, give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.

@tanyapalmer4292

Жыл бұрын

Absolutely agree with you. I've had 2 of these machines. I won't be buying another. Despite looking after them both carefully they both started pouring water out of the housing instead of the spout after about a years worth of use. The instructions are hopeless and the troubleshooting guide is no use whatsoever

@nespresso

Жыл бұрын

Please call Nespresso directly, Tanya, 800.562.1465. We stand behind our brand and, like you, disappointed your concerns were not addressed.

@abenaandersen

Жыл бұрын

This is great comment. My sentiments, exactly. I have had the same problems.

@mousenation3867

Жыл бұрын

Mine too and Nespresso don’t do anything when you ring them

Easy step by step explanation.

@nespresso

Жыл бұрын

Glad to be helpful!

Really good video. Easy to follow!

@nespresso

Жыл бұрын

We're glad you found the video helpful! 🤗

@lauravalentine1090

2 ай бұрын

How to make coffee with nespresso essenza mini

Be cautious - this video is a lie. Once you hold two buttons for 5 seconds - the cup indicators start flashing one by one, and the process begins immediately. The machine does not know when to stop, and won't shutoff by any button combination - only unplugging the cord helps. Not that this video explained how to stop the descaling once the container is empty anyway. Also no info if we should pour hot descaling fluid back to container or wait for it to cool.

@nespresso

Жыл бұрын

Hello, when the descaling cycle is complete, it’s important to fill the water tank completely, and run through the descaling cycle with fresh water. It’s also important to be near your machine at the end of the cycle. A machine expert will be happy to walk you through the descaling process. Call 800.562.1465, 24/7 or check the machine assistance page on our website, on the machine tab.

@ahmetkeremcolak

14 күн бұрын

Same problem here. The both button did not start flashing, instead one by one. And started the process quickly. You made customers wrong. Change this video!!

Thanks 🙏

@nespresso

Жыл бұрын

😊🤍

After how much usage should I descale? I have made 40 (give or take) cups of coffee from my new machine..

Hy Mine is not blinking like in the video after 5sec just 1 button at the time . Going through the water tough but im not sure if its noenal.

Worked

I am going to reach out to your local shop for support, I think. While the instructions are clear, my Mini actually doesn’t go through the cycles - i.e., no need to press the lungs button to start each cycle. It just keeps on draining the water from the tank and will keep going even when there is no more water.

@nespresso

Жыл бұрын

We're disappointed to hear this, Eddie, and we are happy to help. Machine experts are available 24/7 for comprehensive troubleshooting at 800-562-1465.

@alexandrak8236

Жыл бұрын

This is the same thing that mine is doing. What was the solution?

@hedgepigthe1st

Жыл бұрын

You don’t do the thing with the buttons until you’ve turned it on first. Then hold the huttons if you do it to turn it on this is what happens. Unplug machine. then hold the lungo button while you plug it in/turn plug on. Should fix

@rachelfogel1192

Жыл бұрын

Nespresso needs to add this to the video. I had to look WAY too deep in the comments section to find this information. Nespresso, if you’re listening, please take heed. Thank you for the insight! You saved me an entire call-in to the Nespresso club, and for that you have my true gratitude. I hope my liking/commenting below helps others to find your guidance.

@ChristopherSnyder2337

11 ай бұрын

Mine did the same thing. It just kept going without any push of the ligo button. I had to hurry up and go through the cycles really fast to avoid spilling descaling liquid and water everywhere. I hope i didnt mess anything up.

日本語の説明動画ほしいー。

How difficult is this?!? If the company wants an easy fix that doesn’t compromise the design,let me know! After descaling I cleaned up everything and just now I wanted my morning coffee and spent 10 15min resetting it as it wouldn’t want to be normal again 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️😤😤😤

@DemPilafian

11 ай бұрын

Having that happen before your morning caffeine jolt is just extra torture. In general Nespresso spends too much effort on image and not enough on substance (the nitty gritty of the user experience).

You should have shown the the spent container water/descaler going back into the water reservoir for a second round. I missed that.

@nespresso

Жыл бұрын

Thank you for sharing your impressions with us, Charlie! 😀 Be sure we'll gladly forward your feedback to our team for review. If we can help you further with descaling your Nespresso machine, please don't hesitate to contact our Canadian toll-free number, 1.855.325.5781. Our machine specialists will be delighted to support you. ☕ Cheers!

@DemPilafian

11 ай бұрын

Agreed. The video has way to many jump cuts. A lot of professionally produced instructional videos put way too much effort into looking good and not nearly enough effort into showing how all the steps fit together.

I've done the descaling process but i forgot there was a capsule left in the container and after the whole descaling process it's stopped working. No more water was pumped so i opened the whole machine and tried to fix the issue. The machine was properly decalcified and cleaned inside but the electric sensor to get water to pump for pressure i guess was broken. Still when i start the machine i hear a soft suond, little water is pumped but not enough to make the classic noisy suond (no suond at all) but water is heated. Any solutions? Btw these nespresso are a pain to open, make it more friendly from this pov cuz i want to fix my own stuff easy

@nespresso

7 ай бұрын

Please give us a call directly, 1-800-562-1465, and a machine expert will be happy to assist you.

Do you have to use 2 units of the descale? Or just 1?

@nespresso

Жыл бұрын

You only need one unit to descale. If you're running into issues, please call us directly to speak with a machine expert for comprehensive troubleshooting. We are available 24/7 at 800-562-1465.

Is it safe to make coffee after just 2 rinsing or should i wait for it to dry and make coffee after ?

@nespresso

Жыл бұрын

After descaling, we recommend allowing your Essenza Mini machine time to cool down (approximately 10 minutes) before brewing your next capsule.

SUPER AMAZING

@nespresso

Жыл бұрын

Thank you!☺️

Great video, thank you Nespresso! However since descaling the machine has stopped working altogether 🤦! Any ideas why???

@nespresso

21 күн бұрын

Hi! We can help! Would you please give us a call at 1-800-562-1465 when you are near your Essenza Mini?

@user-nf79

21 күн бұрын

@@nespresso thank you for your speedy reply! Do you have a UK number I can contact please?!

@nespresso

20 күн бұрын

Hi there, of course! Our Technical Team can be reached on 0800 442 442 (UK), and then select option number 2. Our Coffee Specialists are available between 8am-6pm Monday-Friday, and between 9am-4pm on Saturdays. Thank you!

@user-nf79

19 күн бұрын

@@nespresso Thanks for the UK number! Unfortunately they were unable to fix the problem so I will have to buy a new machine 🤦! Beware descaling it people!! It seems the very high temperature generated in that program can bust the machine 🤔😯!!

How to use a nespresso essenza mini

من فضلكم نريد المقطع التوضيحي باللغة العربية

@nespresso

Ай бұрын

مرحبا الرجاء تزويدي برقم الجوال الخاص بكم لخدمتكم بشكل افضل يومك سعيد.

Hi my concern is about the descaling solution. Will it leave a residue after all the process and eventually will be bad for health???

@nespresso

Жыл бұрын

Hi Stan, we can confirm that the rinsing process will remove almost all the descaling solution. Our descaling solution is made for use in our machines, and when used according to the instruction does not pose any risk to health. Many thanks.

@mousenation3867

Жыл бұрын

ALMOST all…..Yikes ! I don’t want ANY solution in my drinks, what a waste of money I won’t be using it googled it and those chemicals are really toxic.

@stanbalo

Жыл бұрын

@@mousenation3867 exactly!

How often should i descaling my esseza mini?

@nespresso

5 ай бұрын

We recommend descaling your machine with Nespresso Descaling Solution every 3 months or 300 capsules, whichever comes first, to remove internal mineral deposit that can build up, which can affect the flow, temperature and overall performance of your machine. A weekly cleaning will keep the brew unit clear of grinds and coffee residue.

The water is still cloudy after rinsing 3 times. Should I keep rinsing it until the water is clear?

@nespresso

7 ай бұрын

Please give us a call directly, 1-800-562-1465, and a machine expert will be happy to assist you.

What can I use instead of the descaling kit? I don’t have it.

@nespresso

6 ай бұрын

Hello, We will not be able to recommend another substance for cleaning limescale since all the different limescale substances can damage the machine. We suggest using the descaling agent we offer. You can purchase it over the phone, on the website or at one of the boutique stores closest to your home. nespres.so/a/0nyfpw.

I descaled my Essenza Mini. Needed extra rinse. But now when I want to make coffee, i press one button and it keeps flashing . When I pressed my espresso button , after waiting for a couple of minutes it went back to descaling mode. How can I fix this?

@nespresso

Жыл бұрын

Hi! You may need to hold the buttons down longer to exit descaling mode. If the issue persists we have technical support available at 1-800-562-1465.

Is it ok to use another brand descaling solution? I am not able to get the Nespresso one right now. Would it harm the machine?

@nespresso

Жыл бұрын

Hello! In general, we do not recommend using products that are not related to Nespresso, as we cannot attest their quality. If you share your country of living with us, we can send your request to the responsible team for more detailed answer. Thank you!

@user-rv6xi6cf3u

Жыл бұрын

@@nespresso hi! I live in Tukey, Gaziantep. There is no nespresso store in my city and I have card issues so I can’t order it online. And i haven’t descaled my machine since I bought it this march

@nespresso

Жыл бұрын

Hello Bersu Bozkurt, You can call 444 20 21 or 0800 211 01 00 Nespresso Club Turkey line and get immidiate assistance about issue. Have a nice day

im only hold 1 button and only hold about 1 second.. it works or not??

@nespresso

Жыл бұрын

We're here to help, Hendrik. A machine expert will be happy to walk you through the descaling process. Call 800.562.1465, 24/7 or check the machine assistance page on our website, on the machine tab.

I will just go to Starbucks 😅 I buy the coffee machine just to save my time now I am like I need to take a week training to do this

@phamkhoa0105

2 күн бұрын

Each capsule is $1, it is a lot cheaper than going to starbuck

I did the descaling, but the coffee is still with an odd flavour, what should I do ?

@nespresso

Жыл бұрын

Hello Teofilo. It would be best to contact us directly and speak to a machine expert, who can provide you with troubleshooting assistance.

my essenza mini doesn’t leak when I make coffee but started leaking everywhere while descaling. This has happened with 2 different essenza minis. This process is too complicated also

@nespresso

Жыл бұрын

Hi, Sara! We'd like to connect you with the right team to further assist you. Let us know where you are contacting us from? Many thanks🤍

@stephanos2758

Жыл бұрын

Not complicated at all. It’s four simple steps for crying out loud.

@ETamJP

Жыл бұрын

@@stephanos2758 Sometimes the machine perhaps doesn’t behave identically as what is shown in the video. At least the company is responsive to Sara’s question.

@stephanos2758

Жыл бұрын

@@ETamJP what does that even mean? Every machine is programmed to do the same thing. And it only has two buttons. How is it complicated? My marriage is complicated. This thing is a walk in the park

@SuperErmacX

Жыл бұрын

@@stephanos2758

Wow! Not at all helpful!! Especially when your machine doesn't respond by simultaneous flashing but quick alternating flashing and then the non-stop pouring of alllllll the liquid until the machine began coughing as it ran out of water.... No button response. Had to UNPLUG to make it stop Is that normal Nespresso??

@nespresso

Жыл бұрын

We are dismayed to learn your machine has not met your expectations, Kelly. To speak with a machine expert, please contact us through our toll-free number, 800-562-1465.

After descale the machine stays in mode. The two lights continue to flash and don't accept orders!

@nespresso

Жыл бұрын

Hi! Please reach us through our Global pages on Instagram, Facebook or Twitter and we will gladly look into this for you.

@almas4254

Жыл бұрын

Mine too 😢

My machine is still in the descaling mode, blinking fast after the descaling process is finished. Turned off the power, turned on after 1 hour, the machine is still in tbe descaling mode. What should i do? I am in Australia.

@nespresso

3 ай бұрын

Hi there, please reach out to our customer care support team via our toll-free number 1800 623 033, and they will be happy to assist further with troubleshooting! ☕

@letrang8067

3 ай бұрын

Thank you

Is there a signal that tells me when to descale? Also, is it necessary?

@nespresso

7 күн бұрын

Hello. Thank you for reaching out. Please let us know where you are contacting us from, so we could further assist you.

@25540

7 күн бұрын

@@nespresso Minnesota.

@nespresso

6 күн бұрын

We recommend descaling your machine with Nespresso Descaling Solution every 3 months or 300 capsules, whichever comes first, to remove internal mineral deposit that can build up, which can affect the flow, temperature and overall performance of your machine.

@25540

6 күн бұрын

@@nespresso Thank you!

guys my machine does not go into descaling mode when i press the two buttons simultaneously it just shuts off (like the lights don’t blink it shuts off)

@nespresso

9 ай бұрын

We understand you're frustrated with the descaling process, Maryam. We expect your Nespresso experience to be seamless and gratifying. If you still need assistance, please call us directly, 800.562.1465, where we are available 24/7. We've also added the link to machine assistance, where you can locate your machine and descaling videos. nespres.so/a/efbitu

@snabsadam

3 ай бұрын

Same issue as mine. Any idea how to overcome it?

Mine didn’t enter descaling mode, it just went crazy and wouldn’t stop!

@nespresso

3 ай бұрын

Hi Darren, I am sorry to hear that. Please send us a DM with your member number and full primary address if you need any assistance with your Essenza Mini machine. Many thanks.

Mine too. Had to turn off at PowerPoint to get it to stop😢

Pour super hot descaling solution BACK into the plastic reservoir? Doesn’t seem right…

@nespresso

2 ай бұрын

The Essenza Mini water tank is proportionately small, so to effectively descale the machine, it's necessary to run the descaling solution through the machine twice. This process will not cause damage to the Essenza Mini.

The single shot isn’t pouring as much anymore

@nespresso

Жыл бұрын

Machine experts are available 24/7 at 800-562-1465 for comprehensive troubleshooting.

@CT-vm4gf

Жыл бұрын

You can reprogram the buttons to whatever size you want.

The absolut worst machines. Yesterday I experienced making three cups of coffee right after each other. That NEVER happens. It's usually starts in descaling mode, and the procedure of holding down the two buttons does feck all. I have to yank it out of the power socket and plug it back in to force it to stop. Then I have to wait 30 seconds for it to warm up, and then usually go right back into descaling, having to do it all over again. Writing this I've done this 10 times in a row with NO results.

@nespresso

3 ай бұрын

Hello. A machine expert will be happy to resolve these issues over the phone. Please call 800.562.1465, so we may best assist you with your machine.

Mini Essenza nespresso

0:05 . .

In a hotel waiting to get some coffee - This is the 3rd Nespresso video I've watched and still haven't showed how to place the capsules lmao I'll just slam them in and use brute force

@paletes3

Жыл бұрын

First you should apply for NASA and try to have a degree on deep space exploration. Nespresso capsules are very complicated to dock into the machine…

@drummerdude978

9 ай бұрын

You can't be serious 😂 put it in and close it...rocket science

Too complicated

Γειά κύριοι δεν βλέπω την ελληνική γλώσσα ή με ελληνικούς υπότιτλους γιατί? Αφού το βίντεο κυκλοφορεί και στην Ελλάδα βάλτε ελληνικούς υπότιτλους άμεσοτατα στην Ελλάδα είμαστε το βίντεο παίζεται και στην Ελλάδα 🤨🤨🤨☹️☹️😠😠😡

@bicPOLYCIDIS

Жыл бұрын

Και ακόμα κύριοι Δεν είδα την ελληνική γλώσσα δεν έχει σημασία για μένα κύριοι αν ξέρω ή δεν ξέρω αγγλικά κύριοι εγώ θέλω ελληνικά έτσι θέλω αλλιώς μην βγάζετε βίντεο μην το μεταφόρτωνετε δεν με νοιάζει δεν με ενδιαφέρει τι θέλουν οι άλλοι το θέμα είναι τι θέλω εγώ εντάξει η θα προσπεράστε πάλι, ως συνήθως κύριοι ☹️☹️☹️🤨🤨🤨.

This video is torture to listen to. Ear piercing S's.