Something different to finish the year! Back to regular videos in the new year! Thanks for all the support in 2023! I appreciate you guys.

@eichelrueck

5 ай бұрын

Happy New Year ❤

@JustRolledIn

5 ай бұрын

@@eichelrueck happy new Year!

@smilerbob

5 ай бұрын

The appreciation is all ours and thank you for your videos Happy New Year to you and your family and see you on the next video in 2024 🎉🎉 (Assuming the warranty is still valid after 9 years 😉)

@JustRolledIn

5 ай бұрын

@@smilerbob thank you my friend! Happy New years

@Lost10mm.

5 ай бұрын

Happy new year and thanks for your hard work keeping the greatest channel going.

There's no way that lady spent $60k on a car that was $10-15k new. I'd believe $6k.

@Baeumchenn

5 ай бұрын

Gold Accessoires on that Fiesta 😂 even with everything in it These are 15k max

@SnowPiercer1975

5 ай бұрын

$60K is as delusional of a price as her expectation of a 9 yr warranty 😂

@itsatrap7215

5 ай бұрын

Maybe she meant $16K not $60K. Either way she got 9 years out of a really cheap car lol.

@SnowPiercer1975

5 ай бұрын

​​​@@itsatrap7215Maybe she had one of those experimental SHO V8 engine models? I seem to remember there was a few of those kicking around at car shows 😂. Jay Leno has one

@CockMcBallsddd

5 ай бұрын

If she did spend that much, it just means that shes a moron or a sucker. Can't blame other people for that.

Wow, love how an engine was assembled with no piston rings, and how an engine even went without a head gasket. That's quite impressive.

@pomonabill220

5 ай бұрын

and an engine with one piston upside down??? HOW?!?!?!

@gregoryjohnson9733

5 ай бұрын

@@pomonabill220 Outsourcing.

@sometimesleela5947

5 ай бұрын

Friday cars.

@yoyo762

5 ай бұрын

How did it pass CQ at the factory?? The automakers I see have whole CQ multi lane stations with every car made rolled through. I think some person rubber stamped the approved without looking at it.

@williamevans6522

5 ай бұрын

Made in Mexico Aye yai yai

I work as a mechanic. I've had customers get angry at me... You get use to it. If someone says they can get a 15 year old to do the job for them I tell them go for it... I once had a customer get mad at me for taking an hour to replace the rear brakes on her Mercedes C class. And she didn't want to pay. So I spent my lunch hour to put her old pads back in and she took her car to the so called Google Mechanic and guess what... The kid they got to do the brakes didn't realize that on a Merc you have to tell the computer to release the park brake before your replace the pads 😂 she came back to the shop with the car on a flat bed because now the car doesn't have rear brakes anymore

@BigLisaFan

5 ай бұрын

We had a guy bring in an Eldorado for an a/c belt. Had to remove the 3 other belts to get the belt on. When it was done, he wouldn’t pay the labour and probably thought we would leave it. I was told to cut the belt off as it was the fastest way to remove it. Guy went nuts yelling he doesn’t have air conditioning now. Should have paid for the repair.

@simonp650

5 ай бұрын

On the other hand, shouty man has a point. If it takes a grown man 3 hours to change oil and patch a flat, he needs have a good hard look at himself. Yes, I'm a mechanic.

@MicJaguar

5 ай бұрын

I accidently did that on my Jag F-Type because the battery died suddenly which I discovered is common. Last thing it did while I was mid pad swap is engage the E-Brake and shot out the cylinder. Had to put it all back together, re-calibrate the E brake and bleed it by myself using a metal pipe to push the brake while also losening and tightening the bleeder. Lucky I have long arms. The lesson here is, put the car on a battery tender 😂

@AdelTheForsaken

5 ай бұрын

This is exactly why you simply pay for what you don't know how to do for yourself. It sucks, and it can be expensive. But I like a job done right the first time, and if not it is warrantied.

@nerdyengineer7943

5 ай бұрын

I am a loyal Discount Tire customer. While it is true they do the job in 15 minutes, that is only after waiting a few hours in queue. A 3 hour wait at the dealer sounds about right.

To be fair to the Ford Fiesta lady: I had a 2013 Fiesta, and the transmission was so bad they were sued in multiple class-action lawsuits. The car nearly killed me with slipping gears on more than one occasion, like jack-rabbiting into an intersection at a red light, or suddenly downshifting two gears (auto was a double-clutch) going 65 on the highway. When my son totaled the car (he was fine, thank goodness), I was actually *relieved* I didn't have to fight Ford any more for giving me the runaround on replacing the transmission under warranty. So yeah, I was pretty close to leaving a crazy rant like that myself.

@GoonSquadLifeMember

5 ай бұрын

Another testimony pointing to how manual transmissions are way less problematic. There is no reason whatsoever to make manuals obsolete, yet that's what the industry is doing. It is a symptom of the utter contempt for the consumer held by the auto industry.

@jefftindell7924

5 ай бұрын

I used to work at ford when the double clutch recall hit hard. I remeber hearing from a tech that it was a 2 step process,. 1- verify the slipping. 2- if confirmed, set up a later appointment for a repair that may or may not fix the issue. That was Fords best solution. Glad i dont work there anymore.

@fretless7099

5 ай бұрын

@@GoonSquadLifeMemberthe double clutch transmissions ford made were just a terrible transmission, there are automatic transmissions that goes hundreds of thousands of miles with less maintenance than a standard transmission.

@JimLeonard

5 ай бұрын

@@jefftindell7924 "verify the slipping" is where Ford screwed everyone. They made the dealers look bad by giving them almost impossible conditions to meet before slippage was verified and a replacement was authorized, and the customers felt it was the dealers' fault for the runaround. Later it was found Ford knew about the problem before the transmission was put into service but did it anyway hoping the problem wouldn't be that bad. Extremely poor management by Ford.

@aaronthomas6155

5 ай бұрын

Let me clear a few things up here. The transmission in the Fiesta and Focus is NOT the problem. The problem is the clutch and transmission control module. The transmission, is an "automatically" shifted manual transmission. The problem stems from the clutch not engaging fast enough, causing it to overheat and damage the pressure plates and flywheels. This causes the shutter that occurs. Fixing the problem requires the clutch to engage faster, which would make the shifts feel less smooth.

That one woman paid $60,000 for a ford fiesta?

@JustRolledIn

5 ай бұрын

Apparently 😅

@robertfrank886

5 ай бұрын

I thought exactly the same thing

@brucemitchell5637

5 ай бұрын

@@JustRolledIn 🤣

@vivillager

5 ай бұрын

Maybe it was 60 grand Canadian? Or maybe Zimbabwean?

@mikefoehr235

5 ай бұрын

PT BARNUM comes to mind

"I don't care that you didn't cause it. Fix it!" Okay, here is the price.

@Vinemaple

5 ай бұрын

No, fix it for free, because obviously the warranty is still valid after 9 years.

@MsLightbar

5 ай бұрын

Oh, sorry... We can't fix stupid..

@WC3fanatic997

5 ай бұрын

Imagine spending 60K on a FIesta I'm willing to bet actual money she didn't change the oil since she got it, either. Because, you know, if they spend that much money on something, God help you if you think they have to maintain it in any conceivable way. Clearly someone who's made terrible decisions in their life and cant fathom the idea the problem lies in the mirror.

@clarkb1900

5 ай бұрын

@@WC3fanatic997 Come now- why would this fine woman spend her own money to get the oil changed when she could just bully the dealership into giving her an entire new engine for free? 😉

I am a pretty decent mechanic, but often don't have the time for a DIY fix. I can't count the number of times over 5 decades that I've run into incompetent or downright lying dealership repair depts.

@vince71362

5 ай бұрын

Oh, yeah. I hear you. I have a 'hobby' sports car I work on myself. I have a honda CRV daily driver that I took to a local mechanic to service because who has the time to do that when you have to work? Since he retired just prior to pandemic, the only place I could go to get things done in a timely manner was the local Honda dealer. Holy crap. I've had to re-do almost everything they've done, or had to bring it back to them under repair warranty for things that were just too time consuming for me to tackle. Recently they tried to scam me to make up their loss for a warranty starter replacement. I had a meltdown on the guy - some snot nosed kid who even tried to get me to pay a re-stocking fee for parts he said they ordered(but didn't yet have)which I declined. A-holes. And they charge $170 per hour labor!

@MrBirdnose

5 ай бұрын

Any time a dealership fixes your old car that's a lost sale, after all.

@yt-user03561

5 ай бұрын

They don't call them stealerships for nothing. I no longer trust them after they threw some oil on my struts and tried to tell me they were leaking. I'm sure they got a great laugh out of it.

@rayc.8555

Ай бұрын

Yep. Same here. Been doing my auto repair for 50 years and sometimes i dont have the time or really dont want to do it. So i take it in for ball joint replacement and it needed a new starter. He quotes me 3700. I took it back home and did it for 175.00. Not all are crooks but many are.

I regularly work on brand new Peterbilt trucks, and the amount of loose bolts, missing o-rings, and general assembly negligence is absolutely shocking. If I footed the bill for a $300,000 truck and the brake lights didn't work, I would be livid. Maybe if all the work wasn't outsourced to other countries, we could get a decent, reliably built product.

@meandthemrs7403

5 ай бұрын

Typical of a lot of factories. Just make production time and get it out the door. Let the mechanic or traveling field tech fix it.

@eslofftschubar206

5 ай бұрын

The US is surely not know for good quality. You might think so because you are American and have never seen better.

@alanhawkins9478

5 ай бұрын

Drove a brand new(only 300 miles on it) Freightliner for a company I worked for. We spent the first three weeks with glue and duct tape trying to hold the dash together!!!

@lexusls

5 ай бұрын

Man PACCAR has been majorly effing up for the last while. All 7 of the 2020-2022 T680s my carrier has ordered brand new have been absolute dumpster fires in terms of quality and reliability. Every one of them has been in and out of the shop nonstop since taking delivery for a myriad of electrical (both computer/software and basic switch/motor/wiring) as well as mechanical problems. I, too, would be absolutely boiling over with rage if it were my $300k spent on these garbage lemons. I've personally documented no fewer than 14 individual unique issues in my DVIR after driving these trucks (with many of those being 'repeat offenders' aka has reoccurred after going back to KW to be "fixed")... and out of all my shifts I only drive those models about 15-20% of the time. It's utterly pathetic.

@sorimasn

4 ай бұрын

⁠@@eslofftschubar206the problem is that nothing is really fully made in the US anymore. Things are usually, “made in the usa” and small text on the inside of the box underneath a sticker (with global components). Cheap chinesium that shatters into pieces within a few months when it should last years. There’s tons of companies, Rhino USA for example since I have a product in front of me, that prides itself in being an American brand that they have it in their name. In the bottom of the description of almost if not all their products, they clearly state “designed in the usa, made in ___”. Actual products sourced and made here, like leather belts, last longer and better than equally priced imported belts found at big box stores.

The Raptor logo was installed correctly. It's for all those guys who have zero off road experience rolling them over.

@nuclearmedicineman6270

5 ай бұрын

It could be an Australian export model, the logo would be the right side up down there.

@GalootWrangler

5 ай бұрын

@@nuclearmedicineman6270 Dead giveaway, suction cups on the tires.

@fergusadkins4506

3 ай бұрын

This attempt at a joke from the people with the steering wheel on the wrong side,Hi from Oz!!@@nuclearmedicineman6270

Some customers are just plain nuts. I have been accused of making a customer motorcycle rust. We have been accused of making a headlight blow out after a tire repair. Life is laughable sometimes.

@OtisFlint

5 ай бұрын

I'm not a tech, just a long-time enthusiast. Did brakes on my aunt's car and 2 weeks later the alternator failed. She blamed me for it. That was about 15 years ago and she's been on her own for all auto issues ever since.

@frotobaggins7169

5 ай бұрын

Well in fairness, those two calls were also in a video where the manufacturer failed to install and notice that one car had no piston rings, one with no head gasket, one with an emblem upside down, so maybe they aren't crazy.

@andyrendon7753

5 ай бұрын

Working at Costco tires rn only tires they accused us of ruining their engine 😂

@MrSloika

5 ай бұрын

@@frotobaggins7169 There is no way someone drove that truck for 10K miles with no head gasket. Something else going on there.

@MrSloika

5 ай бұрын

@@andyrendon7753 Car repair shops have a rep for being dishonest, but I've seen way more lying cheating customers than I have seen thieving techs.

Dealership employee here. Welcome to the automotive world. 😆 Customers think we break stuff on their car when it comes in. We show them the video of it pulling in, and they usually shut up.

@firstlast---

2 ай бұрын

​@@tulms6307 "I had a bad experience that means it's the same everywhere"

@unclesmrgol

14 күн бұрын

Dealership customer here: Are you the guy who put 235 mi on my car test driving it to Las Vegas?

“You should be able to answer your phone when I want to talk to you” this guy’s mom definitely called the shop

@vs-ww7cb

5 ай бұрын

Mom they didn't have chicken tendies! (Shush baby I'll call them)

Whoever sold that lady at $19,000 Ford Fiesta for $60,000 needs a medal

@MrSloika

5 ай бұрын

Yup. That guy could sell freezers to Eskimos.

@dennism382

5 ай бұрын

Look, it´s 4°C inside the Fridge. Eskimo: "Oh, I could get in and warm up a bit"

@marciaphelps7206

4 ай бұрын

A MEDAL? No, their ass kicked.

@I_saw_that956

4 ай бұрын

He is THE car sales guy😂

@RippedSocket

4 ай бұрын

Yup. He could sell an extended warranty to a mechanic.

My favorite customer interaction I had as a tech was a woman came in hysterical because her car had a bunch of wires under the seats and was convinced that someone was tracking her locations and had a GPS tracker sending her locations to "someone evil" I explained to her that there are modules in the vehicle that control certain features of the car and that the power seats need wires to run properly. Charged her about an hour labor to pull the seats up because she didn't believe my "story". That was a fun day

@michaelb.8953

5 ай бұрын

Sounds like you were dealing with a schizophrenic person on some level or just a regular nut job.

@annehaight9963

5 ай бұрын

Honestly it annoys me that, in most cars, that wiring is exposed and vulnerable to the back seat people's feet, items being stuffed/stuck under it, etc. They're easily damaged.

@willpina

5 ай бұрын

I had a lady tell me her forward facing camera was a spy camera installed by her son in law who wanted to kill her. I walked her to the showroom floor and showed her 3 other CTS' with the same camera on the windshield, but she was still convinced that her son in law had somehow put it on because it was never there before, according to her.

@HighSierra1500

5 ай бұрын

@@annehaight9963 I remember the Fox body Mustangs had the fuel pump relay under the driver's seat. I had to fix one in the middle of winter. Broken wires and corroded terminals.

@Vinemaple

5 ай бұрын

Well of course she didn't believe you, that's the kind of lame story that someone evil would come up with to cover their tracks!

We have owned allot of new cars in the past 30 years. The only time I got upset is when I found an employee racing my car off the lot, turns out it was a 15 yr old that got a hold of the keys to take it through the car wash. I mostly had issue with it because my insurance wouldn't have covered any damage because we were not insured for anyone under the age of 25, not to mention the guy hot rodding my car. The dealership made him apologize to me and then they fired him. After that, I made sure that no one under the age of 25 was driving my car, they assured me they were insured for all of their employees but I was so upset. They made good efforts after that to make sure my car was taken care of...we purchased several cars from the dealership so they were careful not to screw up any future car sales. BTW, it was 40th edition, Pontiac Grand Prix that I waited for over a year while being on a customer list of future purchase, beautiful and fast...loved that car.

We need more voicemails, those are great

@TucsonDude

5 ай бұрын

Whew...not me!

Should do a video on bad shop repairs, because a mechanic couldn’t fix my parking brake and he says “oh it’s normal if it rolls, because it’s ment for level ground”

@JustRolledIn

5 ай бұрын

I just did one! Mechanic Fails Compilation I posted almost two weeks ago kzread.info/dash/bejne/oIig286tXdS3lKQ.htmlsi=GB2p_3RfZZ55Hp7f

@meowitzer0129

5 ай бұрын

That shop sucks 💀

@Bobmcjoepants

5 ай бұрын

My clutch pedal squeaks when released quickly and in a particular way. It's intermittent but replicateable so when I took the car in for the engine to be replaced (thanks Hyundai) I asked them to check it $150 later I was told it's normal and it's "metal rubbing on metal" It it wasn't late and I hadn't just waited 3 months for a damn appointment I'd of lost it Shops can be bad but dealers? Ooof

@BoredLikeHelI

5 ай бұрын

​@@Bobmcjoepantsyou bought a fucking Hyundai dude, what do you expect? They're literally known for 2 things: shit cars and shit service

@joshjamesguitar

5 ай бұрын

You're also asking for stuff that's pretty much uneconomical to repair, when you see how half of this stuff is fitted. it'll take like 2 hours of labor and you just can't charge the customer that.@@Bobmcjoepants

Wow those jeeps seem to be hit the hardest with quality control issues

@MarkJacksonGaming

5 ай бұрын

-- The new Broncos take it. And I'm a Jeep (mostly a late 80s-90s) XJ guy. Have a 2015 Jeep Rubicon. It'd garbage. I'd rather drive the 2004 Tahoe on the daily.

@nissan300ztt

5 ай бұрын

@@MarkJacksonGamingYep the new Broncos with the Eco Grenade motors just randomly explode and go bad, no warning. And yeah this is why Im torn about buying a new Jeep. Stellantis is destroying the Jeep Brand. And Ford currently has so many QC issues with their whole line up that they are the most recalled automaker of 2023 per NITSA.

@jeffs2809

5 ай бұрын

Idk, seems like quite several manufacturers were represented on here. Ford certainly didn’t get left out.

@pomonabill220

5 ай бұрын

That's because they are really fiat!

@imsrini

5 ай бұрын

I hate to say it, but Scotty Kilmer called it a long time ago ! Sad to see the Big 3 screw things up so bad ...

Makes me very thankful for the vehicles that are done right in production. It's the little details that can save so much time and unnecessary labour.

Thanks for all the great videos this year. Here's wishing you much success in the coming years!

I submitted that first clip, I audibly laughed when the next clip was also a grand cherokee😂

@JustRolledIn

5 ай бұрын

😂 thanks for sharing that clip!

@Michael-1337

5 ай бұрын

I had a Grand Cherokee with the cursed ecodiesel it spent two months in the dealers shop and they couldn't fix it. Thank God I had the extended warranty and they offered me a good deal on a trade for my troubles.

@johnp139

5 ай бұрын

@@Michael-1337They should have given all of your money back under the lemon law.

@sivildisobedience

5 ай бұрын

@@Michael-1337 ecodiesels are worse than paperweights

@patrickporter6536

5 ай бұрын

Audibly laughed eh?

A 60 thousand dollar Ford Fiesta? They never charged that much for that turd, lady 🤣🤣

@PinkAgaricus

5 ай бұрын

I feel like this one was from an unscrupulous used car lot (just due to it being 60k when in the 2020's, it's more like 1k). She deserves to be mad, but not at Ford and not at the mechanics. Also, is that model even being sold by Ford officially any more?

@Dave-in-MD

5 ай бұрын

It came with undercoating and Scotchguard.

@jeanettejack2152

5 ай бұрын

@@Dave-in-MD And dealer prep of $12,409 and dest. fee $4520

@ssuchanek

5 ай бұрын

Well, maybe they did. And maybe she paid. Becaus she doesn't know jack... 😉

@steve5x565

5 ай бұрын

Or maybe she had some bad credit and the repayments got a bit over the top…

That was a good set. I like that your going into warranty issues and extra info on how it got that bad. And the phone calls I could listen to all day.

That was an awesome video! It would be fun to mix in more "new car" problems and angry voice messages in your regular videos. Have a great New Year's!

@JustRolledIn

5 ай бұрын

Have a great new years! I'll probably just be doing more of the new car problems in the future.

@JRobert111111

5 ай бұрын

@@JustRolledInThat would still be wonderful and a lot of fun!

Those angry callers remind me of my time doing break/fix laptop warranty repair in the 90s & 2000s. It's amazing that some people think whatever they bought should be covered under a manufacturer warranty for as long as they own it no matter what. That ranks right up there with the people who obviously caused the damage to their item and still demand warranty coverage. smh

@owensomers8572

5 ай бұрын

Is it their fault the manufacturer didn't make the keyboard coffee resistant? 😍 Can't remember how many of those I heard about.

@JohnHuxleySavage

5 ай бұрын

In Australia (and many places), any failure caused by a manufacturing fault is covered by the manufacturer by law. So, for example, anyone who bought a 2011 MacBook Pro with a faulty GPU (like me) can get the logic board replaced for free by Apple every time it fails. This doesn't apply to general wear and tear though. But strong consumer protection laws is a good thing and prevents companies from churning out trash that fails after one year due to cut corners, poor QC or shitty parts.

@A1BASE

5 ай бұрын

I'll sell ya a lifetime warranty. No problem. $500,000, up front. X)

@Shortfuse39

5 ай бұрын

I worked for Geek Squad for a while and let me share this one with you all. Mother and Daughter come in with 2 laptops they want replaced under warranty that were bought fairly recent. We took them to take a look and they were in pieces! The screen smashed, keys missing, no doubt physical abuse... We declined replacement. After arguing for a while the mother comes clean... The father had forbid the kids from being on social media and came home to find them on the laptops on social media, so as punishment, he took a hammer to the laptops. They eventually left without the laptops since they were smashed and they didn't want to buy new ones. We all just laughed. The nerve of some people to think physical abuse or spilled liquids will be covered under a warranty. I was just surprised Best Buy didn't cave and replace them anyway. Warranty is against manufacture defect not human induced damage.

@Platoface

5 ай бұрын

Why I stopped working on computers.

we need a full comp of angry callers, those are always funny.

@JustRolledIn

5 ай бұрын

We'll see. Might just be a one time thing.

@volvo09

5 ай бұрын

Yeah, I enjoyed that! Had someone run over nails in a brand new Acura and called in screaming (unfortunately all 4 tires went flat with multiple roofing nails) and screamed that warranty should cover it. We had to show her the refusal for tire warranty, and that road hazards were not covered by warranty and she said she was done with Acura 😂 Haha

@kirara4953

5 ай бұрын

​@@JustRolledInYes! This were hilarious.

@hondasarecool1

5 ай бұрын

@@volvo09 Had a custom in with a brand new XC60 screaming and cussing about "NEW CAR TIRES DON'T BLOW OUT IT'S A NEW CAR" demanding we give her free tires because she hit something and the car is new and this shouldn't happen

@eaglerider1826

5 ай бұрын

@@volvo09 So you lost a customer over the cost of plugging some tires . That the definition of customer service in 2023 .

Need more angry customer videos for sure. There are a lot of delusional people walking around.

It's been a great year for your channel, and I hope next year will even be better! I'll try to dig out a few more pics of my cars for you.

That last guy said it was the biggest joke he ever experienced. I sort of miss life being that simple tbh.

@MyRegardsToTheDodo

5 ай бұрын

I am also pretty sure he didn't understand what "rotating the tires" means.

@YouTubeviolatesmy1stamendment

5 ай бұрын

I don't know it sounded to me like he had some unknown warranty issue let's say they replaced all the airbags in the entire vehicle and change the oil and rotated the tires and patch a tire I don't know that sounds about right $24 or something to walk around the vehicle yeah plus all the other stuff yeah and I'm sure the guy at the discount tire can do a faster job at one of those things when he has a shop that is only set up to do that one thing why didn't you get the tire fixed there if you only brought the vehicle in for the warranty then that's all they should have been able to do there shouldn't have been anything else because you already took care of it with that 13-year-old who's working illegally at discount tire

@Vinemaple

5 ай бұрын

He's complaining about a $28 tire rotation that he had to wait 3 hours for??? If a 13-year-old could do it, why doesn't he do it himself? Are his middle-class, restaurant-chain-owner, minor-employing hands too holy to touch something that touches the ground?

@ammo1238

5 ай бұрын

@@KZreadviolatesmy1stamendment Sounds more like a warranty oil change to me with whatever mileage of coverage he paid for which usually includes a bunch of other random checks and minor services

@maolcogi

5 ай бұрын

@@ammo1238 My dealership charged me $70 for a warranty oil change and didn't even do the "courtesy car wash" that was on the receipt. I was sad. :(

Car companies are not loyal to the customers they're only loyal to the money. 🤔

@mrbyamile6973

5 ай бұрын

Come on, Ford should warranty a 9 year old car with over 100k on it *For Free* 😅

@thetayz72

5 ай бұрын

What they forget is when they burn the customer they burn their revenue stream with it. Well, if the customer has any brains, which can be in question

@user-cz5kd4xe2u

5 ай бұрын

4:28 I hope I am not the only one to whom her goodbye sounds like a monster from a cartoon.

@leeeel811

5 ай бұрын

@@mrbyamile6973 Well, she kind of has a point. No car engine should die in 10 years or 100,000 miles. Each vehicle I owned usually last 290,000 miles or more, and something else usually kills it. I don't think I have ever to replace and engine. Something must have been wrong with it to only last 9 years.

@MyRegardsToTheDodo

5 ай бұрын

@@leeeel811 We don't know how many miles she put on it, it's never said. And we also don't know what kind of maintenance had been done before (and considering her temper, how it was driven). An internal coolant leak also isn't very descriptive, can be anything from a blown head gasket, which is very expensive, to a bad seal in the temperature sensor housing (or whatever it's called in English), which is a cheap and easy fix. And it's a Ford Fiesta, which is literally a cheap piece of junk. My uncle once had one he got new, Ford replaced the passenger door under warranty, because it had rusted through in the first year.

That was great and Happy New Year and looking forward to more videos!

Thanks for all of the great videos this year. Happy New Year!!!

@JustRolledIn

5 ай бұрын

Happy New Year!

Well, get prepared for more "new car" videos in the future. Because the effort brands are putting into making their cars and parts so shitty and hard to fix is astonishing.

@Malar1898

5 ай бұрын

idk man, i guess you can kinda gamble or go the safe route. Buddys Jaguars engine blew after 40k kilometers and other buddys Camaro aswell. Our F56 Mini, Cayman, Yaris GR and R8 are all fine. So basically stay away from any brand that speaks english 😂

@workingcountry1776

5 ай бұрын

My 2 work trucks are as follows; 2006 Nissan Titan 300k miles and a 1987 Ford E150 van with 14k indicated on 5 digit odo so who knows if 1,2,3 rolls lol. Not prefect but both are reliable. About to replace the 300k mile rear end in my Titan after overloading it too many times otherwise stock drive train. I don't do any more work over my 30-40k mile years than guys with payments

@peekaboo1575

5 ай бұрын

​@@Malar1898Here I was thinking that GM made the best v8s out there. But yeah, JLR's reputation for poor reliability is nothing short of well deserved.

@steveb6103

5 ай бұрын

I had Ford quote $4500 usd to replace the water pump on my F550 with a 6.7. I don't know what the book time is, but I did it myself in 2.5 hours. And to top it all! They wanted to keep the truck for 2 weeks. I make my living with the truck. And it costs me $150 for every hour it's down! Repairs plus down time is over $10,000.

@amythistxue1

5 ай бұрын

yeah I was actually kind of relived when we got to that ford with 10K miles after the first 4 didn't even have 500 miles on them combined like holy shit how bad is quality control at these places especially for what they are charging for new cars

You gotta love the customers that think just because the speedometer says 120, the vehicle should go 120. It's like they have never heard of a governor. Also... "Brand new" and "remanufactured" are not words that go together.

@Stratos1988

5 ай бұрын

Oooooh, that's a possibility I missed. Dude, we don't have those cars in my country (aside from private import) and that got me guessing what the heck is she on about.

@ZGDX_Smiling_

5 ай бұрын

*"Brand Manufacturered" and "Renewfactured"*

@Xostrich12X

5 ай бұрын

Why is she even going 105 in an F150 in the first place?

@smallbutdeadly931

5 ай бұрын

Gotta love tuned vehicles that can go past the limits of the speedometer

@JasonW.

5 ай бұрын

​@@Xostrich12XSometimes the crazy vehicle behind you forces that or stopping. Once crazy is in front of you, you lost control of the situation. Stopped is a coffin.

You guys are awesome. Thank you for what you do. it's so much fun!

For the people who think this is a new problem (QC issues), my dad bought a Camaro about 40 years ago, and when it finally got onto a lift, part of the rear suspension that needed to be welded just _wasn't!_ Not a failed weld, not a bad weld, NO WELD AT ALL!

@tiagobelo4965

5 ай бұрын

Like most things, it ain't that they're new, it's that you hear about them WAY easier nowadays

@MrBirdnose

5 ай бұрын

My dad bought a new Ford Fairmont in 1982, and within a week we had a collection of bolts that had fallen out from under the dash. Also the parking brake never worked and the dealership was unable to fix it.

@Calc_Ulator

5 ай бұрын

Neat. Got any more fiction for us to read?

I find the last one ironic, A grow man having a tantrum citing that a 13 year old can do this job..... So why is he not doing it himself then....

@mikefoehr235

5 ай бұрын

He is only 12

@wrenmath7369

5 ай бұрын

I think he mentioned something about keeping it under warranty

@Vanta_Blue

5 ай бұрын

Something something recall. I'd guess only brand shops would be allowed to do those jobs.

@yoyo762

5 ай бұрын

He left out the part of him being a walk in on a Saturday morning with 12 cars ahead of him in the queue.

@Stratos1988

5 ай бұрын

I would love to tell him, that a kid "doing a job" does not equall "job well done". I've messed up some stuff as teenager, and heard stories too.

I'm not a vehicle mechanic, I earned my living fixing electronics and computers. Let's just say I've experienced what the 13 year kid at the other shop can do!

@mohawkman9

5 ай бұрын

That kid knows how to do everything!

@vs-ww7cb

5 ай бұрын

Hey if it takes a grown ass certified adult 3 hours to squaredance 4 tires and change oil, that guy might be onto sumthin. Lool 😂

@patmcbride9853

5 ай бұрын

I had a tire center strip several of my studs, and saw the results of another one not tightening a customer's lug nuts. Not 15yr old kids, but not auto mechanics either.

@Elizabeth-rq1vi

5 ай бұрын

@@vs-ww7cbit was also in for warranty work.

@stephenw2992

5 ай бұрын

@@patmcbride9853 Wheel studs in some cars are rubbish. I stripped two in my parents Nissan rotating the tyres for them using a wheel brace by hand. Easy and cheap to change thankfully.

Happy new year guys,thanks for the uploads, wish you the best and Infinite patience.

5:03 Being an automotive technician, I'd put a paycheck down that he just showed up while there was a bunch of cars already being waited on, and expected his car to be worked on immediately. Happens all the damn time at my shop.

@watermelons79

5 ай бұрын

I’ve seen it too, usually we just turn them down because we’re booked for the day or tell them to come back another day and schedule an appointment now.

How you get $60k usd on a 2011 fiesta is beyond me, nevermind 30k.... People just want stuff handed to them sometimes...

@yoyo762

5 ай бұрын

That must be one super fully loaded Fiesta with the NASCAR racing engine installed.

@CRneu

5 ай бұрын

Yeah, even a fully kitted out fiesta st is gonna come in under $40k and it'll be pushing like 400hp with a new diff, etc. Lol what did she buy

@MyRegardsToTheDodo

5 ай бұрын

@@yoyo762 Well, that would explain the coolant leak...

@wmejia4122

5 ай бұрын

I wonder if the dealer somehow got the price up to 60k with all added options and extended warranty.🤔

@OtisFlint

5 ай бұрын

@@wmejia4122 Apparently the warranty wasn't extended enough, lol.

The thought of somebody cruising along at 105 mph in a truck is terrifying, and it's even scarier that they wanted to go 120 mph.

@JonnyRocketfuel

5 ай бұрын

Paid for the whole speedometer! Want yo use the whole speedometer!

@cmdrclassified

5 ай бұрын

@@JonnyRocketfuel HaHaHaHa!

@JBisaPEDO

5 ай бұрын

People seem to think that whatever the speedometer says is the top speed. As someone that has driven hundreds of cars, I can tell you for a fact that is never true. And most non performance stock cars are limited to 95-120. Even police interceptor Crown Victoria's were limited to 130.

@jimmydesouza4375

5 ай бұрын

What is scary about it? The vehicle can handle it.

@SanityTV_Last_Sane_Man_Alive

5 ай бұрын

yeah well its been proven that the bigger the vehicle, the lower the IQ. So its always terrifying when there is a pickup on the road....

Thanks for your videos. Happy New Year.

Best video on the channel! Please give us more customer rants!

I guess the last guy didn’t realize that there’d be other customers ahead of him…

@JBK647

5 ай бұрын

I venture a guess if there were others ahead of him he wouldn't have cared; he sounded 'special'.

@chrisantoniou4366

5 ай бұрын

Unless of course he was charged for three hours work... but that wasn't clear.

@MyRegardsToTheDodo

5 ай бұрын

Well, the 13-year-old illegal child labourer who does it at his backstreet lube shop can do an oil change and tire rotation in five minutes...

@MeppyMan

5 ай бұрын

@@chrisantoniou4366sounded like a standard warranty service. So standard price I’m sure. Always cheaper to go to another garage if you don’t want to go to the dealer for it.

@JohnLeePedimore

5 ай бұрын

I'd like to see what he would charge to rotate 4 tires. There is just a little more to it than walking tires around a car. Lift car, remove 16-24 lug nuts, inspect and check pressure, inflate if needed. Rotate all 4 tires and re-torque 16-24 lug nuts.

That poor old lady with the $60k Fiesta should be grateful that the transmission actually outlasted the engine.

@Troy_Built

5 ай бұрын

That's not common in a Ford.

@malikcutchin

5 ай бұрын

If she paid 60k for a ford fiesta especially a 2011. Not only did she get ripped off. But she paid probably 4 times more than that car even worth even brand new if it was a 2011.

@annehaight9963

5 ай бұрын

That's kinda what I was thinking. The Fiesta/Focus transmission were pretty horrible during those years. I actually drove one that slipped a gear, and it was an automatic.

@CheapBastard1988

5 ай бұрын

​@@Troy_BuiltIt's only common with manual transmissions. Those last forever.

@SanityTV_Last_Sane_Man_Alive

5 ай бұрын

jfc, she said 16. if they had written she said she was elon musk, would you be sending him death threats rn? She didnt write the WRONG cc... why dont any of you have enough brains to realize that?

Unhinged customers like those on the phone, are a big reason i got out of customer service.

We all love your content! This is great stuff, whatever you decide to post!

I used to have to deal with these Karen-esque customers once. Luckily as an independent shop, we had the ability to be honest with customers in most need of some serious honesty in their lives.

@JohnDoe-bd5sz

5 ай бұрын

Would have been interesting to know the service history of that Ford. I bet that lady was skimping out on oil changes or maintenance and this is what caused the engine to need replacing. Anywho, no one should expect warranty repair on a 9 year old car, unless it was something to do with safety and a manufacturing defect from factory.

@GetTheFOutOfMyWay

5 ай бұрын

​@@JohnDoe-bd5szHow do you know they weren't able to take the "calling about your extended warranty" caller up on their deal... ??

@SkylineGTR_BNR32

5 ай бұрын

@@JohnDoe-bd5sz Those Fiesta engines are typically quite reliable (unless its the 1.0 inline 3), so the fact it already needs a new engine after 9 years tells me its probably A: that 1.0 inline 3, or B: it was neglected and/or abused.

@JohnDoe-bd5sz

5 ай бұрын

@@SkylineGTR_BNR32 Yeah i agree. But even if it is the terrible 1 liter, no one can expect to get a new engine after 9 years. Could also be because granny here has been doing exclusively "cold engine" runs to the shop 1 mile away for 9 years. Wear on a cold engine is a LOT worse than a warm one.

Those customer phone calls are why I decided that working in the shop away from customers was best for me and them.

@MyRegardsToTheDodo

5 ай бұрын

Those customer phone calls are the reason I am glad I normally get calls from users, not customers. If they start to get pissy at me, I can hang up and there's absolutely nothering they can do about it. They use our service for free, so if they become demanding or start insulting me, they can bite me. And our customers are generally very nice (public sector, it's not their money so they don't actually care).

BY FAR the best video you have posted, i love these angry customers

I've accidentally discovered this channel, this already one of my favorite ones within minutes..

the voice message/phone call clips are gold

@ZGDX_Smiling_

5 ай бұрын

I am like...

@operationsauce7511

5 ай бұрын

@@ZGDX_Smiling_ you are like...

Thanks for the reminder of why I still have nightmares of being a dealership service manager almost 20 years ago. People lose all their manners and composure when getting their car serviced but would never act that way around their doctor or other people they depend on. I was great at calming people down, but eventually decided that was not what I wanted to spend my life doing. Keep up the good work on the channel, but please don't give me flashbacks like this!

@davidg3944

5 ай бұрын

Yeah, this video is a good reminder that dealing with people can be pretty awful.

@MrSloika

5 ай бұрын

American are an entitled bunch, especially when it comes to cars.

@rogerwilco2

5 ай бұрын

These people go crazy at the doctors office as well. Some people just think the world exists to serve them personally. Some others are just going trough a very stressful period in their lives.

@rcfalcon56MkII

5 ай бұрын

It's really too bad this stuff happens. I had a dealer service dept pop one of my tires while getting the subframe bushings replaced. The service manager came out to talk to me and I could tell he was bracing for a profanity laden tirade. He didn't get one. I understand, stuff happens. He offered to replace the tire for free but because radial tires need to be replaced in pairs, he offered a discount on the other tire. It's really amazing how a little kindness goes a long way in these situations.

@stephenw2992

5 ай бұрын

Usually its just because they are broke AF and taking it out on the person they have to spend money with. If they are that bad just tell them to never come back to your business.

Loved this! That first woman caller, as soon as I heard her voice I swear she was the same woman who called where I worked and yelled for 15 minutes because she didn't know how to plug in her Christmas lights. 🤣😂

Great end of year compilation! Looking forward to next year's. Happy New Year!

@JustRolledIn

5 ай бұрын

Happy New Year!

The one that commented on the max speed had me rolling. What in the holy hell are you doing 170 km/h in a fucking F 150? Holy shit, and they want to go to 200 km/h. Gosh, not sure I'd ever dare to go over to the US and be near any roads with these bonkers people, haha.

Those voice mails are funny as hell

We seriously need a video on just the angry calls! They are incredibly funny to listen too 🤣🤣

Wow the Jeep engine never even got tested at factory.. That is Fiat quality control for you. Ford and GM quality control is in the crapper too.

@dostayer3369

5 ай бұрын

It's not Fiat, it's Chrysler, they always had a dodgy reputation and it seems like they make no effort changing it, in the US at least...

Chrysler doesn't know the words "quality control"

@JustRolledIn

5 ай бұрын

Unfortunately a lot of manufacturers don't lately

@SatanKarma1

5 ай бұрын

every manufacturer is the same they all stink and this uaw strike made things worse showing us the people assembling the vehicles dont care either

@garyszewc3339

5 ай бұрын

I've had 20 Chrysler vehicles, with no major problems. GM, on the other hand, nothing but problems.

@SatanKarma1

5 ай бұрын

@@garyszewc3339 the same stories can be heard from people buying other manufacturer's vehicles its a story as old as cars themselves. as a tech for chrysler im glad to hear you had a wonderful experience with the vehicles

Helluva way to send 2023 out, hope 2024 is just as entertaining! Happy New Year!

More videos like this please! This craziness from the manufacturers is getting out of hand

Dealing with other people. Always a wonderful experience. 😂 I guess at some point the frustration is too high and they don't have someone else to blame, so they went it out at the service provider.

@Bynming

5 ай бұрын

I feel a bit bad for the 67 year old lady. Having an engine blow up while you're probably on a fixed or low income will mess up your life pretty badly. Doesn't excuse treating people like this but in the middle of a pandemic, lots of people were on edge and acted like assholes.

@Vinemaple

5 ай бұрын

One thing a lot of people do is to find whatever they can to offload blame and responsibility for their own mistakes and incompetence.

The trip counter has gone all…well, trippy

Canvas carport paint booth.. DAH!! 🤣… was intending that to have been in YT search field! 🤪😂

Those voicemail messages are gold.

Ford Fiesta...$60,000 and no warranty after 9 years...I just don't even know where to start with that. This lady is a special kind of crazy. Also an oil change and tire rotation shouldn't take 3 hours...the guy went off a little half cocked but he wasn't wrong either.

@SatanKarma1

5 ай бұрын

the dealer probably had the car for 3 hours which doesnt mean any personal were working on it for 3 hours

@mydimeisup5103

5 ай бұрын

I'm guessing it took 3hrs because he got a loner/valet back to where he needed to be, and also the fact that he left a voicemail he probably wasn't a waiter. Waiters get priority and then we move to those that have loaners. Theres no way the RO was open for 3hrs for an oil change, tire rotate, and plug & patch.

@Alarichswiftpaw

5 ай бұрын

People start counting time from the moment they arrive, not when their car is being worked on.. As a tech who has worked at multiple shops over the years, people like to assume their vehicle is being touched as soon as they arrive. They don't think about the 10 other people in front of them. One of the last locations I worked had an "express service" for oil changes and tire rotations and things of that nature, well, they would take in work even if we were busy so you had wait times of an hour or more just to get to that car they just took in.

@SatanKarma1

5 ай бұрын

@@mydimeisup5103 exactly

@pking6021

5 ай бұрын

I’ve come in with an appointment many times and been 3 hrs. I just plan it for around lunchtime and wait for a call at the restaurant across the street. Your car doesn’t go straight in just because it’s there.

Lady at 4:20 got the Fully-loaded Premium Tremor Raptor EcoBoost edition Fiesta with 47.3% APR.

I feel for that last angry customer. I am a commercial refrigeration mechanic, and our trade is limping by with few experienced mechanics left in the field. Apprentices are sent out to fix things on their own, and sometimes they screw up bad. We get angry store manager calls similar to that one.

@Vitorruy1

5 ай бұрын

why so few?

@murfdog19

5 ай бұрын

@@Vitorruy1 Most of the new apprentices quit within 6 months. It's a tough trade.

@RideAcrossTheRiver

5 ай бұрын

@@murfdog19 So, what's the remedy?

Hahahaha the callers are great. The tire guy was actually totally correct. Its called "stealership" for a reason.

4:35 He aint wrong lol. I could do all of that in 30 minutes at 15

@watermelons79

5 ай бұрын

So you’re saying you’re not worth $60 an hour? Typical labor rates for shops are like $120 right now, so that’s like half the price. The way I see it is yeah, rotations are easy, but if the customer don’t like it, then they can a lift or jackstands and a jack to support their truck, a breaker bar and or impact gun, and do it themselves.

Not the $60,000 2011 Ford Fiesta 😂

@PrototypeSpaceMonkey

5 ай бұрын

Yeah, must be one of the early 1.5 EcoBoost Fiesta's with the 24 carat solid gold pistons. Turns out those were just too soft to last longer than 9 years, go figure. I think there was a recall.

@MajCyric

5 ай бұрын

Must be using that "New Math" system..

Happy new year to ''JRI'' from the UK...and thanks for all the great entertainment....priceless!

@JustRolledIn

5 ай бұрын

Happy New year to you as well!

That guy went from calling the tech: a highschool graduate, around 18, down to a freshman at 15 and then back further into jr high at 13 😂😂. He was two more complaint tiers away from having a preschooler plugging his tire

Yikes... I know how some of those customers feel. Love your channel and keep them coming our way.

Had a customer call and ask what Flex Fuel meant, he was told that it meant that the truck could run on E85. He then asked what stations sold E85, when the service advisor told him that he didn't know, the customer complained that it was messed up that Ford would sell a Flex Fuel car and the dealership couldn't tell him where he could get it.

@Stratos1988

5 ай бұрын

Bruv, I witnessed with my very own eyes and ears, guy complaining at BMW dealership that bird shit ate away his paint. Back in the day BMW used to add 5 (FIVE!) booklets to the car including one about keeping it clean.

I used to work in a retail pharmacy. Same types of outbursts. Same insanity from people who, most likely, don't work. Public employees, we all share that kindred spirit.

Definitely enjoyed the voice mails. Who ever is sending keep em coming

a fiesta is 60k? damn some saleman of the year right there

@SergeantExtreme

5 ай бұрын

"Hank, nobody pays sticker price. Tom Hammond has been ripping you off for the last 25 years."

As an ex Volkswagen Service Manager and now Repair shop owner, those customers calls don’t make me laugh at all.. they make me angry because I have to deal with some douchebags like them every single fucking day.. what a beautiful world it has become 🎉

@drood78

5 ай бұрын

If you charge 3 hrs for an oil change and a patched tire you should be dealing with that every single day.

@justinkramer3653

5 ай бұрын

@@drood78exactly what i was thinking. Customers might be irrational but so is the pricing some mechanics charge for basic service.

@stefanocasu4340

5 ай бұрын

yeah, like the woman claiming a warranty job on his 12 years old fiesta? or someone claiming that we've burnt his headlight changing his tyres? or someone that wants his car done under warranty after he put gasoline in a diesel car at 7pm the 23th december because he has to leave on christmas day? c'mon guys, work 12 years at a dealership like me or in a shop and u won't come back telling me it's always the shop, it's people crazyness @@drood78

@nilesgregory3356

5 ай бұрын

nah vw tried to charge me 285$ just for their mechanic to take a look at my car. sometimes the anger from customers makes sense (not that crazy lady though)

The last shop I worked at for 11 years and I had to deal with customers directly every day, besides working on their vehicles. Every day I had to deal with crazy and angry people. I could write a book about it.Finally had enough of it and quit working at that place.

@Daemonarch2k6

5 ай бұрын

Would buy that book

@stringlarson1247

5 ай бұрын

There's a book called _Waiter Rants_ where the author started a blog back in the '00s and got a book deal out of it. Pretty fun. Go for it, mate.

@harlequin2584

5 ай бұрын

I Would buy one too@@Daemonarch2k6

@willconklin7739

5 ай бұрын

@@stringlarson1247 17 year shop veteran here...calls and face to face interactions like these are a daily occurence, and also why now I no longer work in that industry....I have hundreds of stories.... If there were still mental asylums, they could fill them by just seeing how crazy regular people are... The guy chying about a $48 tire rotation and tire plug probably thinks everyone in the shop dropped what they were doing to all attend to his car....and thinks that tire plugs are still a thing...many shops refuse to plug tires due to the liability and have to do a plugpatch from the inside...takes longer

Hands down best video yet.. with callers awesome.

That is a stark raving Lunatic @4:00! Looney Toons. What does she expect from a disposable car?🤣🤣

🤣 Those were pure gold! Happy New Year to you all, looking forward to more JRI! 🙃

@JustRolledIn

5 ай бұрын

Happy New Year my friend 😁👍

Great channel!

I've loved watching these videos since I found this channel and hope they keep coming. Happy New Year to you and belated Merry Christmas too. I especially enjoy the final photos of old cars and trucks.

@JustRolledIn

5 ай бұрын

Thank you! Happy New Years

This is great! More phone calls on a regular basis would be a nice addition to the channel!

@TucsonDude

5 ай бұрын

I had to FF thru them. I just want to see car issues.

Good thing those auto workers all got raises for their quality workmanship.

Unreal makes you wonder great videos really enjoy them. Happy New year!

@JustRolledIn

5 ай бұрын

Happy New years!

To say these calls was entertaining would be a understatement. As for all these new engines having issues from brand new, this is what happens when quality goes out the window and profits come first.

Happy New Year, Just Rolled In! Thanks for the laughs. We definitely need more angry voicemail videos in the future!

@JustRolledIn

5 ай бұрын

Happy New Year to you as well!

I like the angry customer call addition to these videos. Moar!

I mean, that last call is spot on for dealer work. Never had issues like that at a regular shop.

Jesus man, they dont make em like they use to

@josephd.5524

5 ай бұрын

I advise a trip down Pinto lane to get those nostalgia glasses removed.

@timwells637

5 ай бұрын

@@josephd.5524 big boom

@smallbutdeadly931

5 ай бұрын

They really don't, now 2L inline 4 engine can output more horsepower than many old 5 liter V8s

@user-iu4wh1zs6t

5 ай бұрын

Grammar isn't what it used to be either. But, I suppose illiteracy has been an American staple since the pilgrims came over.

@BlackPill-pu4vi

5 ай бұрын

@@smallbutdeadly931 But look at all the pricey high tech hardware and computers that make all that power from a small engine. They also have to rev pretty high to get that power. The old cast-iron V8s were dinosaurs and contained legacy parts from earlier designs. Pushrod valve trains can't do what the SOHC engines can do. But, those old V8s were understressed and could last a long time.

I do love impotent rage. That’s entertaining.

@JustRolledIn

5 ай бұрын

Something different 🤪

@LeandroFTW

5 ай бұрын

We love to see it.

LOVE the rants.

I thought the voice mails were an interesting addition to the channel. Happy New Year and looking forward to 2024's videos.

Just rolled in: This video. 😂