Wow , from what I’ve seen in the past few years people literally don’t give a sh!t about doing a good job anymore

@davedanvers

2 ай бұрын

very true.. noted also...

@rosequartz3525

2 ай бұрын

Yep!

@jeffreebailey4464

2 ай бұрын

Exactly!

@paulhumphries4644

2 ай бұрын

Deliberate

@marie-louise2040

2 ай бұрын

Aquirering bad habits...or mimicking a bad governance!

I own a collision repair shop. I'm the one and only employee. Therefore, I'm in complete and total control of quality. I'm always busy despite insurance companies (like Progressive) trying to steer customers to cut rate shops to save a few bucks on their end. People come to me because they know I'll be the only one touching it.

I have noticed that the quality of service and customer service has deteriorated since the coofness shut down the country. Not just collision repair but the whole spectrum of businesses.

@rosequartz3525

2 ай бұрын

Indeed. Everywhere!

@jeffreebailey4464

2 ай бұрын

It's Epidemic. Sure makes you grateful and take notice when you DO Actually come across a Real Craftsman though!

@esmayBordeaux-cy6zj

2 ай бұрын

It's the same up here in Canada. Whenever I get great service I always make a point of calling them later and speaking to a manager or letting them know right there that I have received exceptional service. Why? Because it's so rare and I want to incentivize people. It's very true, the west is collapsing, and this is just another symptom.

@jeffreebailey4464

2 ай бұрын

@@esmayBordeaux-cy6zj EXACTLY I do the same!

@lansingstlady

2 ай бұрын

I do the same!

I’m the only person who works on my truck from now on for those very reasons. The whole world is overrun by incompetence…

@sharionlutz9978

2 ай бұрын

Yep…“Can’t Touch This” - MC Hammer song comes to mind -

I live in Germany, and we have some of the most stringent laws when it comes to that kind of stuff. I am a car painter, and if we can't get the car as good as OEM, it is totaled. We are not allowed to put hardly any body filler on the car, only where the metal is welded together. I had a crash, and the other car made my tire dirty-no scratches, just dirt-and they replaced the tire. I had a little quarter-size dent in the fender, got a new OEM fender, and the bumper had a scratch. I got a new OEM bumper. Needless to say, I just fixed it myself and pocketed the money. In Germany, if a shop does a shit job like that, they lose the contract to do insurance work. It stinks that people get away with crap like that in America; it hasn't always been like that. Anyway, Jason, let me stop throwing salt in the wound and tell you that I have been binge-watching all of your videos for the past 6 months, and I have a whole new outlook on life. Thanks, and sorry about the van. We don't have anything in German like what you guys have on KZread in America.

@GHOST5663

2 ай бұрын

That might sound like its a good deal but all that regulation and unnecessary parts replacement just puts up everyone's insurance, lines the pockets of the big bosses and shareholders.

@mordie31

2 ай бұрын

Take note folks of the grammar and how well spoken he is. European education SHITS on what we have here in the West. From Finland to Poland and Germany, the intelligence of these people is always astonishing.

@patrick3472

Ай бұрын

@@GHOST5663 I want to add a note to your message. Don't forget that there is no speed limit on the Autobahn in Germany. If your car is repaired in Germany the way Jason shows, the parts will fly through the air when you are driving.

@AfterBurner369

19 күн бұрын

What a waste, replacing a tyre because it was dirty. No wonder the world is in the state that it's in.

@AfterBurner369

19 күн бұрын

You tube is global, not just US.

I’m sick of these terrible businesses. I bet they pulled hundreds of thousands of dollars in ppp loans too!!! Customer service has gone to the dumps. I wish they could be held accountable

@marie-louise2040

2 ай бұрын

...like the governments! Trudeau is skating in skames!

@EndNuclearAgenda21

2 ай бұрын

@@marie-louise2040 it’s every where and all the time. It’s discouraging

@Two_Trades

2 ай бұрын

And all these big corporations are buying all the mom and pops shops up. It's sad times were in

@EndNuclearAgenda21

2 ай бұрын

@@truedepth3 yep. People that have lived here forever have lost their minds. I went to Costco not too long ago and people were shoving people around just to get in the door. It was the weirdest thing I don’t know what happened to people but they really lost their ability to be kind and to do a good job.

@esmayBordeaux-cy6zj

2 ай бұрын

Yes, it can be frustrating, but I'm truly having the best apocalypse! 😊😊😊😊😂😂😂

As a tradesman myself, this sort of dodgy "workmanship" is a F'ing disgrace, happens all to often these days GREED! (I'm the one called in to rectify this sort of stuff in my trade) & there's no better felling than seeing the smile on the customers face glow😇, (that's right customer NOT a consumer, that word brings on a red mist grrr). I've had people in tears explaining/showing what has been done to their homes, breaks your heart & I'm not a "soft" man. They should be ashamed! good on you for calling them out. I have always completed my work to the best of my ability (the highest standard) I take pride in what i do as my father taught me; "if you are going to do a job give it %110 or don't bother doing it all".

Jason, it feels like a storm right now, just AIX trying to get us into negative default programming.....they deserve this shoutout but stay uplifted my brother. Count it all joy!

@garethpiotrowski317

2 ай бұрын

Same shit happening to a lot of us right now! Gotta keep the vibe up tho keep our eyes on the prize 🤙🏻

I learned years ago to only work on my own car, but if I do go somewhere I have a lil local shop with a couple good ole boys that pay attention to detail and I respect that.

Jason you need to get back in touch with the insurance company and let them handle it…That’s what we pay insurance for..

@willbass2869

Ай бұрын

Insurance company doesn't represent Jason....only themselves. Insurance company is NOT your friend or representative Jason needs an attorney to go after HIS insurance company...who will then go after the collusion company

Hard to find good workers these days.. Even harder to find somebody who knows what they are doing.

@marie-louise2040

2 ай бұрын

...or hope to understand the accent!

I live near Ft Walton Beach, FL I got hit head on by a 16 yr old and of course the city called a tow truck to tow my new car to a body shop unbeknownst to me. Anyway the guy who owned the shop had my car on the lot. Once I called him to make arrangements to get my car, He moved it inside his building and locked the doors. Then he fleeced me for almost $900. to get my car out. There was no way in hell I was going to let him fix my car! Beware TONA AUTO BODY SHOP in Ft Walton.

they just lost ALOT of bitness - fools ....messing with the Jason.... !

They did a very sloppy job. Refund!!!

@jeffreebailey4464

2 ай бұрын

Money back plus 10% sounds fair to me!

I’ve been in the collision repair industry my entire life, Calliber Collision is a consolidator. Multiple mom and pops now under one corporate ownership, they have a hard time keeping quality help. One reason is there’s a limited amount of talent left in the industry, with no new tech coming in. We stand to lose over a million techs in the next 20 months.

The quality of everything is in the toilet these days.

I've learned to never use chain mechanics and use local pop and son mechanics with only one shop.

Doing it on purpose.... Caliber colution 👉 'C C' = "33"

@realaccount2176

2 ай бұрын

Indeed... always gotta get those 3s and 6s in there

@markoconnor4380

2 ай бұрын

33 likes 😊😊

@ChrisEbz

2 ай бұрын

​@markoconnor4380... 3-6 likes as I read this 😅😅

@majortom6174

13 күн бұрын

What does 33 mean? I’m confused

What do we expect when our Covenment sold our countries out. 1970's Lima agreement made sure of that. All the skilled trades went overseas as did the machinery and tech. Here in Au its a lot worse, there are no niche skilled trades anymore here. Universities offer only a fraction of the courses they used to and people are turning into consumers with their only skill being a narcissist on social media. Hooray for humanity... 😮

@jeffreebailey4464

2 ай бұрын

Indeed

That's pretty sad especially for things that are easy to do

Wow !! Thats beyond bad body work ..My hubby and I have owned a body shop for over 30 yrs. I would be mortified if anything ever left the shop looking like that . Thats really really bad work .. I dont see how the insurance company would even sign off on it !!

I have gone through this myself unbelievable the shoddy work they do and get away with.

I had the same experience at the one off 820 in white settlement, TX. I tell everyone I know not to use them

What a crappy job on that window seal. The worst by far I've ever seen. I would have been like " you gotta be joking". 5 thumbs down for that place.

Hey, Jason, I follow you and work in the business, helpful note. When your not happy with repairs, your insurance will pay for you too get it fixed right at another shop and will bill the shop that did the crappy work.

It's a sad day in America when a man can't get a fair deal after some crazy woman destroyed his ride. :/ They know not what they do.

Sorry that happened to you Jason . QUALITY work is hard to find today.

Jason your van is epic! Rise above the complete lack of integrity, ethics, skill and respect. Frustrating but somcommon nowadays...

That is so frustrating, especially when you have put so much time and effort into your van. But sadly, sub-par body work is so common. My Dad and my husband do all of their own body work, when possible, for this very reason. And WOW! 😬 WTH with her ramming the back of your van?!? Who DOES that sort of thing?!

*yes, absolutely do NOT let them try to "re-fix" your van!! That "repair job" is literally heinous*

Unbelievable...when subpar becomes the standard...& Quality control & customer service are non existent...its good to call out shills like this cause if nothing else they deserve all the shade they get. I didn't expect stuff like this to happen in Texas. Times have changed... writing from down under. Cool van & awesome custom work JB 🎖️

Are you talking about Martin's Cheryl? Wow so sorry to hear of this Jason.

@PheonixRises2040

2 ай бұрын

Yeah I’m wonder as well

@kevinking3448

2 ай бұрын

Cheryl is married, and not to Martin. But yes, Cheryl Bailey is "Martin's Cheryl "

@Mercedes65

2 ай бұрын

I was wondering why I hadn’t seen/heard her lately.

@DeA-ln1vu

2 ай бұрын

@@kevinking3448 She was cheating on her hubby??? Never a good sign. Is Martin still seeing her? He’s made odd comments this past month about upsets, but wasn’t specific. How does this effect the relationship between Jason & Martin?

@kevinking3448

2 ай бұрын

@@DeA-ln1vu I don't think hubby cared.

Sucks when businesses don't fulfil their obligations ! Hold them to account ! So many living in their vans these days out of necessity and these pariahs feed off them. Good on you for exposing these parasites @Jason 😊 Ps Good morning from Australia 🌞

Oh man, that sucks! They should have matched your quality craftmanship. Sadly, insurance jobs are usually careless, that's why we don't have it, it's a scam. We had the classiest ride to the airport in your wagon, another cherished memory... and I'm a Ford gal!

People, don’t you ever doubt that Jason knows which word he’s using and why. He’s a wordsmith! His pronunciation can be a bit dubious because he’s read and understood words he’s never heard pronounced by his peers in the slammer or his 8th-grade teacher, but his word selection is deliberate and packed with meaning. Eg: “phschophant”, a hybrid of psychopath and sycophant. Go Jason! Your little fan club in Australia gets you. ✨🙋🏼‍♀️

I had a bad experience w Caliber too. Didn't know y'all parted ways with Ms Bailey. Tell the story how Cheryl hit the van. I'm sorry if I missed that part. I love your van, dude. Kick A

Sorry to hear Cheryl Bailey went passive aggressive on your van, man .. that sucks.

Arghhh! What the actual fu*k! Shocking, but not surprising a business did such shoddy work. Each passing day I wonder less why the Phoenix pays us a visit. And on a happy note! The van in still friggn awesome! My mom redid a van like that when I was a kid. Lots of road scholar secessions all over the United States! You have all of us in your corner Jason! 💛

Damn that van is SICK! those repairs are pathetic... I would be ashamed if I did that I'm a carpenter not a bodyshop technician

Yeah they did my brother dirty out here in tampa as well.

Damn how did they even think that was gonna fly?? People don’t give a damn anymore about craftsmanship.

Jason, my husband went through the same thing, same company in Williamsburg Va. They are terrible

Unsafe. Unacceptable. Beautiful labor of love setup. Best of everything to you Sir.

Make sure you let the insurance company know they need to reopen the claim with a new repair shop!

Sickening!! What a sweet ride for your "Road" Scholaring! Hope you can get it back right!

Jason, what you need to do is tell your insurance company and show them pictures as to the terrible repair and they will stop payment on the check that they made to them. Don’t sign anything.

Stay strong bro, I get how important our wheels are... its worth walking away and getting some one else to fix it and not be petty and get the same dudes to make it even worse.. drive away get it all sorted some where else.. until wheels no longer spin they are still our everything.

@TheUnknownDeath

2 ай бұрын

It's likely up to his insurance whether he can go somewhere else or take it back. I doubt progressive will pay for more repairs elsewhere.

@Archaix138

2 ай бұрын

Ill pay out of pocket

@jeffreebailey4464

2 ай бұрын

​@@Archaix138Indeed! Do the proper repairs, and IF Progressive reimburses you, its an unexpected bonus! Lol..💰😉 Keep on Keeping on

Everything had been reminding me of the movie...or should i say "documentary" called Idiocracy. I feel like any kind of customer service is declining, common sense, effort, common etiquette etc. I try to be what i want to see in this world but damn...im just one man! It would help if i was a 140

@nansimcewan3019

2 ай бұрын

😂

This company has taken over all the collision repair places in salem oregon and it saddens me to hear this. Thanks for sharing

Nice Van, pathetic repairs. Your work looks good 😅. Common place these days for shoddy work, get on em.

REPORT IT TO YOUR INSURANCE, don’t sign off on it

Geez i thought it was just happening to me- lousy workmanship. The construct wants to distract us

@jeffreebailey4464

2 ай бұрын

Its EVERYWHERE man.. :(

Wow Jason I wish you could get that vehicle up here in my neck of the woods. I work for an auto repair shop. We don’t do body work but we have two excellent shops close by that we refer our customers to. We hate crappy work. The big problem today is the lack of competent skilled trades people. We get so many customers in our shop who tell us horror stories of gross incompetence at other shops.

Not just the one where you are, the ones in our area (Charleston SC) are now HORRIBLE!!! Apparently their customer is no longer the individual, but the insurance company. They are working for insurance companies now with guaranteed $ for the repairs regardless. Worst I've ever seen. Mismanaged car repairs and had to pay more for rental because of their taking double time they should have. Never gave back car piece. Didn't even do a very good job. God willing, I'll never use them again!

Jason, file a complaint with BBB, they will reach out and CALL Caliber Collision, and CC will be force to make it right.

Beautiful van! I deal with this nonsense everywhere

Thank you Jason, they have been building one of those repair shops near me in Tampa Florida and I could just tell they were horrible (in Florida) by driving a friend to pick up his truck from caliber collision and they did such a horrible job just painting a fender. I was appalled, but my friend doesn’t like to create any trouble, but I was disgusted 🤢. Great PSA

I've been in that thing, its a ride

Same here in the UK, especially with the big Corpse-orations. Looks like the cow boys cut the rubber surround to the screen to make removall easier and were too stingy to replace it with a new one. Tell the insurance company to sort it out for you Jason. Nice cool van. 👍👍👍

Customer service is very valuable ... its a shame how things are nowadays

Sometimes the healing of something is harder to deal with than the actual trauma that happened to create the healing!❤

I used to work for caliber up in north Texas 20 year's ago. Once we got everything going the shop went from 120k -150k . to a 1million dollar shop. I got out of caliber because the money got funny. Then that's where I seen calibers popping up like chick fila or jack in the box all over the place. Fast forward to the past 5 or 10 year's everything in those companies has gone down from the quality repair to the customer service has all gone down the gutter. I hear about it because nowadays I run and own my own business doing refinishing and body work. So I'm seeing what going on . good luck buddy hopefully you can find someone honest to fix it.

This is a symptom of the trajectory that society has been on for the last 30 years (or more). The soviet style demoralization program could have alot to do with it.

They suck forsure at all the locations. Expensive service , cheap work..One on Louetta in Spring is really bad. Stay a way.

A beautiful van. You deserve to receive excellent customer service. Terrible service. Sorry to hear you are having a trying day. Keep on truckin', Good Brother. ❤

mans getting snatched up by the dungeon programming!

@Archaix138

2 ай бұрын

lol. I've already hired someone else to make the fixes

@user-ol9zd1zy4x

2 ай бұрын

@@Archaix138 I'm just throwing jokes Jason you're the best.

Chief 'ROADS' Scholar... 😂 Customer Service is practically NON•EXISTENT in all echelons of business in U.S. these days...!!! 💥ARCHAI🦅💥

@marie-louise2040

2 ай бұрын

Welcome to my nightmare! A.Cooper

@facediaper09

2 ай бұрын

I'm glad I didn't see that comment Jason's talking about 😂🎉💩

Send this to your insurance company. THEN TAKE THEM TO SMALL CLAIMS COURT.

Jason, I have had GREAT results from Joe Hudson, in Tomball. I take mom's car there, often! 😂 (Three times for body work since 2018) Always very pleased with the results and the CS. 🙌

Love the van...perfect for cross country adventures ❤🎉😊 sorry about bad customer service

That wood panelling is awesome! Out here in Venice we would say that's surf style!

Too bad the 'Road Scholar Van' wasn't in Rhode Island. Would have sent it straight to Providence Auto Body. In business since 1970s. 😊

Cant believe their still in business. I have a Caliber Collision in Albuquerque NM. Ill make sure to put the word out and stay away from there

sweet van dude! my mom brought her car to caliber collision a few years ago for a quick brake job. they ended smashing into the loading dock and destroyed the front passenger side. they told her that HER insurance should pay for it. needless to say, i went there and straightened them out and their insurance paid for all of it, but it was a nightmare. dont ever go there, they are shady af.

This is one of the BEST uses of the internet, Jason! 🎉💪 I love 🗣💬🔊calling out crap service and bad businesses out...I do it in person face to face wherever there is the need! I don't like putting my face and life online, but if I did, that's how I would be of real service....showing the world where the thieves, scammers and greedy business owners are who hire apathetic lazy workers for lower pay!! scale. Everyone making videos should do this and help raise the bar of work ethics and service quality for our country bc it is in dire straits!

Every body complaining about bad customer service, and I agree that people should make an effort, but people have given up. Making 15 dollars an hour if they get that, doesn't even buy someone a week of groceries. Remember that next time someone is waiting on you. We can thank our government for high housing, food, healthcare etc. but there is no excuse for a business to get paid by an insurance company and you get your vehicle back looking like that. Wow I hope they make it right Jason!!

@popnsons5144

2 ай бұрын

It's around 45$ each day grocery shopping for a family of 4. Of course, this is to make a worthwhile meal, actually cook something which is what me and the family do. I work 2 jobs, wife 1. We are making it, but like most all peasants here, we are paycheck to paycheck. Actually considered subbing to one of those fresh home delivery meal plans. May make out better or the same.

@kathleenbrock2746

Ай бұрын

I have a Ford Expedition that was gifted to me. I normally go Japanese. Until recently when I heard Ford I would think of the old saying fix or repair daily. To turn that around, in my mind I now think freedom over repairs & damages.

@kathleenbrock2746

Ай бұрын

I wonder how many offers you have gotten from Mom and Pop auto repair shops to fix your baby?Or non corporate auto body shops? Or referrals from satisfied customers? When you turn on the light the darkness disappears.

Cool van!

When I was living in Huntington Beach, CA I got ripped off by a mechanic. I went home and made signs saying that shop was a thief POS and to not support them. The HB police didn't go after the thief but instead me for standing outside his shop with my sign for all drivers by could see. That was my wake up call that the cops are there to protect businesses not the public they steal from.

Wow.. was it Martin's girl, Cheryl who hit your van. 😮

Thanks brother Jason 🙏 keep sharing facts 💯 🙏

Never have I seen such shoddy work. I guess the insurance co. has washed their hands concerning this and will be no help either. Shameful.

i'm glad you are keeping it real! And, it's damn fine reminder.

Good to know. Thank you for looking out Jason

when the business grows and gets a name, their service quality drops... same with restaurants that go out of their way to make a great experience for customers when business first opens, then after few weeks, the service/quality stops.

Your plate. Delete this (then remove plate and reload)?

Good to know Jason. Thanks for the heads up. I have a Caliber Collision in my town. Won't go there.

Yes--many lazy workers! I called a plumber who I have a year contract with to fix my air gap to the dishwasher. The worker didn't know how to fix it and told me I needed a new air gap because it was cracked. He said if he replaced the part it it would cost me a bundle so he told me how to fix it. To make matters worse, he gave me his card and with a wink in his eye, he said to call him if I needed help. Yuke! So, I replaced the air gap myself with a new one and found the problem was the line from the air gap to the garbage disposal half clogged; just needed to be cleaned! I cleaned the line and fixed as much as I could, but still needed help reattaching the hoses tightly and ended up calling another plumber who I have used in the past...they charged me $135 to just tighten up the lines. Ugh! Anyway, plumber 2 was nice and did a good job.

Thx man ive seen them down in FL. Must be a National franchise, run fast and far. Probably owned by an insurance company. I used to be involved in that industry, I can tell you this, a good shop / advisor tells the insurance adjusters how it’s done. Poor shops are scared of the adjusters and try to scam like what the insurance writes is some form of gift. F them ill triple that adjuster estimate every time, get paid fast and be thanked for it.

Maybe they should change their name to Caliber Colonics...

Jason my man,this call out of shabby workmanship was soooooo timely for me that I think I'm in a programmed reality😂...let's not settle for anything but the best..errants United...Archaix baby!!!!!

Hello Jason,Ian from England…disgusting corporate ‘tradesmanship’,as usual…The more they try to break us the stronger our community becomes…Now the van has been martyred…it becomes cooler!I’ll write a song about them!!Looking forward to Academy course…keep rocking. 0:26

I took my car into collision pros in chico, California. Some woman rear ended me, she admitted to texting and driving and that her brakes were bad. They had my car for a week. The day they said my car was done it was raining of course. I pick it up. Take it home, and pull into the garage. Start wiping the water off. The car had overspray all over the whole thing. They left it in the warehouse, and some worker went and painted their car or whatever over the weekend for a personal project. I had red paint all over my car. My paint was in excellent condition. I should of sued them. I spent hours clay baring the crap off. Even the glass felt like it was sand blasted. Then I had some recalls done on my truck through chuck pattersons in chico, California, and they dented, chipped, and by the right bumper it looked like they were trying to pry the headlight off with a flat head screw driver. The damage was so bad that they used some globbed on touch up paint. I complained to them about it, and they said you don’t have proof we did anything to your vehicle. Why would I make that up? It’s infuriating. I grew up so dirt poor, and anything I have I take excellent care of, because A freaking car isn’t cheap.

Well damn ! They suck!

You could ask for a roll of tape for the windshield and find a much more creative place to shove it 😂

That company is a disgrace they know not know who you really are and the powerful influence you are

A caliber collision opened here last summer, when they were building it was so huge we thought it was a whole foods or the like. Obviously they are not spending money on quality help and work. Your van deserves the best of workers.

FRIKKIN SPLENDID RIDE MAN - AND YET WHO WOULD HAVE A JOB AND NOT PUT LOVE INTO IT WITH THEIR OWN QUALITY LIFE VALUES ?! MESS UP A BEAUTIFUL VEHICLE - HOW DO THEY FEEL ABOUT THEIR OWN SELF AND OTHERS ? IT IS SELF-AND-OTHERS-DESTRUCTION AND DISTRACTED-LAND AND IT IS ALL ALMOST OVER - JOYOUS RIDING OUT THERE BROTHA !! KEEP THAT INTEGRITY AND JOY AND LAUGHTER !! 🎉❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥🎉

They are contracted with the insurance companies, and are not interested in your best interest. I dealt with them last year, when someone rear ended my 4 runner, and nearly succeeded in helping to cause me to break my oath of non violence.

@popnsons5144

2 ай бұрын

😅

I had a similar experience with caliber and they did a shitty job on my car as well! Sorry that happened to you!

LOL, you are totally correct! My local Caliber is the same way!