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Business process management is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. It is a continuous activity requiring constant process reengineering rather than a one-time operation. This course will help you understand the differences between task management, project management, and process management. You'll understand how to enhance a business process from beginning to end by studying it, modeling how it works in various scenarios, and continuously optimizing it.
00:00 Introduction
02:08 Agenda
04:41 What is Business Process Management?
11:57 Project vs process vs task
18:13 Business Process Management - Examples
23:25 Different types of processes
28:38 Why does BPM matter?
33:28 Steps of a BPM lifecycle
37:50 Types of Business Process Management
41:49 BPM - methodology and software
46:51 Summary
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