BPO NEWBIE? Expert Advice For YOU Who Want To Join the BPO Industry | Call Center, Contact Center

BPO NEWBIE? Expert Advice For YOU Who Want To Join the BPO Industry | Call Center, Contact Center // Heyy you a newbie in the BPO industry? Maybe a career-shifter? Or just in need of a gentle reminder? In this video, I compiled tips and expert advice from 8 BPO veterans I've interviewed in my IRL video series. This might just be exactly what you need if you're still thinking to apply or be part of the BPO industry. Enjoy!
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Пікірлер: 118

  • @alexnicole3562
    @alexnicole35623 жыл бұрын

    I can feel what Sheina's said, It really took me a year to gather the courage to apply in BPO industry just because I want to be ready and prepared. I learned from her "don't let the rejections and failure hinder you to reapplying" "the more you get rejected the more things you will learn" btw. thanks to you guys for sharing this things I always watch both of your videos and learn a lot from it. ❤️ Godbless!!

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Thanks Alexandra. We're happy to be of help to you. ❤️😊

  • @nonoyaguilo2503

    @nonoyaguilo2503

    3 жыл бұрын

    @@ReaNinja hi rea i always watching your video since i was in Dubai but my contract ended im looking for a call center job right now 14 years experience customer service.

  • @itsmejuliyhen
    @itsmejuliyhen10 ай бұрын

    Hello Ms. Rea I'm a newbie in a bpo industry and your video helps me a lot! Tbh during training I failed 5x and I'm hopeless that time and was really embarrassed but by God's grace on the 6th coaching I passed. But indeed don't let failure stops you or hinder you from applying. You're not learning if you don't make a mistake! :)

  • @kristinanavarro3289
    @kristinanavarro32893 жыл бұрын

    I learned from Eden: You should be prepared physically emotionally mentally. Also I learned from Ivan: You should step out of your comfort zone.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Thanks for watching, Kristina ❤️

  • @kensabellina6242
    @kensabellina62423 жыл бұрын

    When i feel demotivated i always watched your videos Ms.Rea.I love what Ms.Sheina said "Feel free to feel bad about it, but don't let the rejections and failures hinder you from reapplying because it will only be a matter of time before you get the job the more you get rejected the more things you will learn." I failed so many times on applying in callcenter but my determination to land a job in this industry is very strong.I mean rejections can't stop me from reapplying.Thankyou Ms.Rea your videos helped me a lot.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Glad to know this helps ❤️ keep moving forward. All the best..

  • @sophianielaroque5661
    @sophianielaroque56613 жыл бұрын

    What a motivation! I prepare myself to get a job in a call center but I was very scared but grace of your video I find more encouragement to keep on.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Glad it helps. All the best 🤗

  • @biancabayonito1190
    @biancabayonito11904 ай бұрын

    I went back to this post, we're free from the pandemic but still, this talk with Ms. Sheina and Ms. Rea is still timely and relevant. Thank you for the words of wisdom and encouragement you give to freshers and also to seasoned veterans in the industry who still needs to watch this video for values and reminders!

  • @ReaNinja

    @ReaNinja

    4 ай бұрын

    I’m glad this video helped 💙 thanks for coming back and wish you all the best

  • @vejaybaker2822
    @vejaybaker2822Ай бұрын

    This makes me feel more MOTIVATED ✊️✊️🔥

  • @jenericasayloon741
    @jenericasayloon7412 ай бұрын

    Thank you for this inspirational video Miss Rea, it's helping me a lot. 🤗

  • @alextv9968
    @alextv99682 жыл бұрын

    Nice interview. Specially the last part. I'm also a fan too. Lol

  • @giepotchie1460
    @giepotchie14603 жыл бұрын

    I agree to Sam that your name always come up once you search for call center tips. Your vlog really useful. Thank you!

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Glad it was helpful :)

  • @Chanlysan
    @Chanlysan3 жыл бұрын

    I feel confident right now❤️❤️❤️. Thanks so much ma'am you bring hope to everyone who aim to be in this industry, next time I will give my 💯% on the interview. I love you all😘💕

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Glad to know that Chanly 🤗❤️

  • @haydeemanansala8105
    @haydeemanansala81053 жыл бұрын

    Im a newbie and tried to applied in a BPO company. I studied first contact center course, coz im already 43 and was laid off last January this year. Then i watch this channel ms. Rhea and ms shienna's channel. It really helped me to be hired. Im on my way to J.O. and hoping that may medical will be clear. Praying and hoping that my medical result will be fine so I can start my training next week. 🙏😇

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Happy to hear that you got a job offer. Keep moving forward. :)

  • @imeldavillegas
    @imeldavillegas Жыл бұрын

    Wow, I really admire you both.. I'm learning a lot from you

  • @abonitagerald7631
    @abonitagerald76313 жыл бұрын

    My friend has said to me that I should step out from my comfort zone. This statement was the best that I've heard in my entire life because I used to shy before and stepping out from the comfort one of the best start.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    That's true. You'll discover a world of opportunities once you step out there. ❤️

  • @abonitagerald7631

    @abonitagerald7631

    3 жыл бұрын

    Thank you❤️❤️ ma'am Rea. I've been following you since I discovered the world of BPO.. I can now construct simple english even if I'm not that good. Though I'm not good at least I am way better than before.

  • @angelmaria6606
    @angelmaria66063 жыл бұрын

    Thank you for this video Rea, it was very heplfull.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Happy to know that 🤗

  • @rheamaemerida6483
    @rheamaemerida64832 жыл бұрын

    Thankyouuu so much for this ✊😣

  • @johnpaulalcaide7081
    @johnpaulalcaide70813 жыл бұрын

    Ate Rea..plss..keep uploading videos cuz it really helps me a lot..🥺 I hope you don't get tired of this matters, helping us newbies through this Industry..! Love you po

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    I will continue making videos. ❤️ Thank you. Happy to know this helps. 🤗

  • @leseresa
    @leseresaАй бұрын

    Thank you so much!

  • @johnfordcoley5228
    @johnfordcoley52283 жыл бұрын

    Preparing for my interview next week. I Hope I will get the Job🥺. Thank you ms rea you’re content motivates me a lot.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Aww glad to help John :)

  • @bryandejesusespinozasuazo8615
    @bryandejesusespinozasuazo86153 жыл бұрын

    Just came here that I'm about to have 6 months working at a BPO// part of thr success is due to your knowledge and all the thing that you've share with us in your videos, that helped me out during the process. I'm still learnning just wanted to share that 😀

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Happy to be part of your journey Bryan. ❤️ All the best 😊

  • @etchoserangcath9382
    @etchoserangcath9382 Жыл бұрын

    Wow very inspiring words.. thanks for that.. im planning to apply in BPO industry... hope to get a Job🙏

  • @leadelrosario1870
    @leadelrosario18703 жыл бұрын

    Just Do it!! and trust the process from Macoy😍😍😍 Your speaker were all good!!! Im gaining alot of confidence now...I am Excited and will not hesitate again..gonna try this Great industry. Thanks you so much maam Rhea😘😘😘😘your on point.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Glad to know this helps. ❤️

  • @markpangantv4461
    @markpangantv44613 жыл бұрын

    I learned a lot im motivated my first call is tomorrow thank you!

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Yay! All the best 😊

  • @markpangantv4461

    @markpangantv4461

    3 жыл бұрын

    Please give me a lot of tips. Thank you rea ninja.

  • @jaypeeapitan5614
    @jaypeeapitan56142 жыл бұрын

    Newbie here ❤️ Thanks a bunch for this content ❤️

  • @ReaNinja

    @ReaNinja

    2 жыл бұрын

    Welcome! All the best 💗

  • @janexvlogs8619
    @janexvlogs86193 жыл бұрын

    Hi miss @Rea Ninja im part of BPO industry now (IBEX BOHOL) ! Thankful to have your videos to watch. Though im part of the non-voice account but still im hired because of your help, also to miss @Sheina 🥰❤️ lovelots to both of you keep safe and Godbless ❤️😇🙏

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Congrats ❤️❤️

  • @janexvlogs8619

    @janexvlogs8619

    3 жыл бұрын

    Thank you po 🙏❤️😇

  • @marilyncollaman2573
    @marilyncollaman257311 ай бұрын

    Very nice convecing hope I can past vmy soon interview

  • @kristinanavarro3289
    @kristinanavarro32893 жыл бұрын

    I learned from Makoy: Communication skills is not the hinder instead it is a motivational thing. Just do it :) Also I learned from Margarette: give your 100%

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Thanks for sharing your takeaway! 😊

  • @bernadetteashlycuneta4757
    @bernadetteashlycuneta47572 жыл бұрын

    Thank you so much🥰

  • @abonitagerald7631
    @abonitagerald76313 жыл бұрын

    Tips pls. How to pass the assessment especially on retail account. thanks you😊😊❤️

  • @foodwithanshumanandpaaji554
    @foodwithanshumanandpaaji5543 жыл бұрын

    This video really helpful for me because I will think about the join the bpo sector .

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Glad to know 😊

  • @rayangelomarquez9122
    @rayangelomarquez91223 жыл бұрын

    Ano po pwedeng proof na ipasa pag college level undergraduate po?

  • @roseannefrayres2878
    @roseannefrayres28782 жыл бұрын

    Maam Nag apply ako now BPO FAIRVIEW ANG TANUNG TOP 5 PRIORITY I SHOULD'NT HIRED BECAUSE SAID HR IM NOT APLICABLE ?

  • @dvaliantenvr.hubspot2703
    @dvaliantenvr.hubspot27032 жыл бұрын

    Great , I'm in Ghana and I have been trained for 6 weeks in the BPO industry , can you help me get an opportunity outside Africa in the contact centre, thank you

  • @bamshie4968
    @bamshie49683 жыл бұрын

    It helps me a lot ate rea, so I decided to appy in bpo industry do wala Pa akong experience but still hoping to be one of you sooner or later. Your videos helps me a lot about BPO Industry. 😊 Looking forward to be part of it.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Happy to know ❤️🤗

  • @jeremiemanguilimotan9048
    @jeremiemanguilimotan9048 Жыл бұрын

    Oh! Hi Sam 🙂

  • @livagonzales7953
    @livagonzales79532 жыл бұрын

    How to apply to your company pls tnx

  • @johnpaulencarguez5921
    @johnpaulencarguez5921 Жыл бұрын

    I want to apply also ma'am to be call center because this is my dream and to be fluent ,and to grow my confident,I hope someday i Will be as call center.

  • @cherrilynmandap
    @cherrilynmandap5 ай бұрын

    How?

  • @koretaw
    @koretaw15 күн бұрын

    Paano po mag apply ng bpo?

  • @mylesgomez2624
    @mylesgomez26242 жыл бұрын

    Thanks for this video. Galeeng. Positive vibes kayo mam

  • @ReaNinja

    @ReaNinja

    2 жыл бұрын

    Happy to know that ❤️

  • @remigiosalazar905
    @remigiosalazar905Ай бұрын

    Even I if im not mistaken i failed on my interviews for about 20 times and it didnt stop me from applying on a bpo industry i used it as my motivation to go further now i already work with 3 different bpo companies 😅

  • @alfredvictorcayanan9976
    @alfredvictorcayanan9976 Жыл бұрын

    I feel enlightened while watching your videos, right now i failed my first mock call and it feels very humiliating for me 😭 i hope that in watching videos like this will keep my burning desire to pursue bpo industry because i really want to be part of it . 😭😭😭

  • @ReaNinja

    @ReaNinja

    Жыл бұрын

    You got this! Keep moving forward!

  • @jeremiahcapoquian765
    @jeremiahcapoquian7653 жыл бұрын

    im watching your videos hoping to learn a lot and get my courage back when one of the bpo company (V**) rejected me when they saw my application form that i only finish hs grad,i was rejected right away didn't get a chance to try to be interviewed (caravan) and because of that im scared to apply in bpo,that they might reject me if they saw i only finish hs grad 💔🙏 hoping to have my confidence back 🙏

  • @dapatrxstarmogu91

    @dapatrxstarmogu91

    3 жыл бұрын

    I feel sad abt. That, Judging your resume w/out knowing what you can do is the worst! Just prove yourself✨

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Rejection is part of life. You only fail when you stop trying. ❤️

  • @alanis1616

    @alanis1616

    3 жыл бұрын

    Teleperformance is accepting hs grad don’t lose hope there’s a lot of company there

  • @leonardofajardo2275
    @leonardofajardo22758 ай бұрын

    How i join i want to learn perfect grammar😊

  • @parkminrin9014
    @parkminrin90143 жыл бұрын

    I’m starting next week at Teleperformance. Good luck to me huhu

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    All the best 🤗

  • @parkminrin9014

    @parkminrin9014

    3 жыл бұрын

    @@ReaNinja Thank you!

  • @jeremiahcapoquian765

    @jeremiahcapoquian765

    3 жыл бұрын

    did they accept hs grad w/o Experience??

  • @jhanielousangcopan1147

    @jhanielousangcopan1147

    3 жыл бұрын

    Omg saaammmee!

  • @parkminrin9014

    @parkminrin9014

    3 жыл бұрын

    @@jeremiahcapoquian765 yeah, they do. If you’re interested to apply, I can refer you

  • @earl5270
    @earl52703 жыл бұрын

    Nag apply po ako sa BPO Company at nakuha ko pong Position ay Back Office Representative. Ano po kaya yung mga ginagawa dun? Wala po akong ideya tinry ko na po Igoogle pero iba ang lumalabas. First Job ko po kasi kaya wala mashado alam

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    It's more of an admin type of role 😊

  • @Chayo862
    @Chayo862 Жыл бұрын

    The reason why I'm a little bit afraid of applying to a call centre is because of my accent, my pronunciation and my body clock

  • @user-xh4xo6uj3c
    @user-xh4xo6uj3c Жыл бұрын

    ❤❤❤

  • @michyperez2277
    @michyperez22773 жыл бұрын

    These advice were really helpful for me. I had a interview today, and I got rejected. :( This is my fifth or sixth time trying to apply to a call center. They always say my grammar is not that good and some mispronunciations. Now, I’ll try to get better my communication skills.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    Keep moving forward. You'll get there soon. ❤️

  • @abonitagerald7631

    @abonitagerald7631

    3 жыл бұрын

    I don't see any grammatically error from what you've said. Compare to me I am not that good when it comes to grammar. Why they didn't hire you.what more if I will to apply??😐😐 Just keep going ms.☺️

  • @julysoriano2615
    @julysoriano26152 жыл бұрын

    Pwede po ba makapagpasok sa bpo kahit hindi highschool graduate?

  • @ReaNinja

    @ReaNinja

    2 жыл бұрын

    Di lahat ng companies pwede pero for sure meron din.

  • @ronilcerneis4918
    @ronilcerneis49182 жыл бұрын

    Gusto ko po talaga i tray ang bpo industry pero na didiscourage po ako dahil may lisp po ako medyo bulol po ako sa "S" kaya nag aalinlangan ako na baka pagtawanan lang ako. 😔

  • @ReaNinja

    @ReaNinja

    2 жыл бұрын

    Dont think about what others will say. Try it for yourself. A lisp is not a deal breaker. Go for it. 💗

  • @kokak9540
    @kokak95402 жыл бұрын

    I need to push myself to go from this industry because my parents can't afford my tuition fees anymore because of inflation continously increase. But still I need to finish 2nd sem of my 2nd year of college and hopefully I can get hired soon. 💖

  • @sanaoltalaga4732
    @sanaoltalaga47322 жыл бұрын

    I don't have yet any experiences being a call center agent, I'm actually looking for a company who's hiring so i can get a chance to be part of it, and it can help me to get out of my comfort zone which i s I've always wanted to tried but i can't because I'm always told to myself I'm not fit in BPO industry because of lack of confidence, and my delivery speaking in English is not that really fluently. I'm currently store crew in some convenience store in manila, and now, praying and hoping that one day, I'll be part of BPO industry. Wish me luck 🥺🖤

  • @ReaNinja

    @ReaNinja

    2 жыл бұрын

    Try and try again. Practice pa and you will get there. I have lots of videos in this channel that can help you. 💗

  • @kristineannesalcedo5933
    @kristineannesalcedo59333 жыл бұрын

    I 'm not good at computer that's why I'm scared

  • @charlenesantos3868
    @charlenesantos3868 Жыл бұрын

    Hello po Ms. Rea... bumabagsak po ba sa medical ang underweight?

  • @ReaNinja

    @ReaNinja

    Жыл бұрын

    Di naman

  • @charlenesantos3868

    @charlenesantos3868

    Жыл бұрын

    @@ReaNinja waaah thank God! big help po ang channel niyo, thank you Ms!

  • @c-dramafanatics2111
    @c-dramafanatics21112 жыл бұрын

    Ma'am training ko na sa Feb 7 in concentrix... Any tips Po para makapasa

  • @ReaNinja

    @ReaNinja

    2 жыл бұрын

    Same same lang naman. Check out my other videos to learn more. 😊

  • @wattlexpert
    @wattlexpert Жыл бұрын

    i even took 2 years before i have the courage to apply in a BPO company😂

  • @koichimorimoto4289
    @koichimorimoto42893 жыл бұрын

    Good afternoon po, is there an HIV test before the company hires you?

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    We didn't have before. Parang wala naman. Basics lang ata.

  • @koichimorimoto4289

    @koichimorimoto4289

    3 жыл бұрын

    @@ReaNinja Thank u so much po

  • @recon1925
    @recon19253 жыл бұрын

    sa 7 years na working ako sa International Airport abroad mas gusto ko pa kausap ang puti kesa sa kapwa ko Pinoy hahaha

  • @ReaNinja
    @ReaNinja3 жыл бұрын

    ⭐ What lessons have you learned from this video? ❤️ hope this helps!

  • @SoexclusivejeffersonG09

    @SoexclusivejeffersonG09

    3 жыл бұрын

    I'm a trainee/newbie in the bpo industry. Its really hard for me to express my thoughts to respond the call. But i know i can do this, thank you for always making lots of contents here in YT it took me a lot to be more confident.

  • @ReaNinja

    @ReaNinja

    3 жыл бұрын

    @@SoexclusivejeffersonG09 you can do it. 🤗❤️

  • @SoexclusivejeffersonG09

    @SoexclusivejeffersonG09

    3 жыл бұрын

    @@ReaNinja Thank you so much. I hope i can proceed to the production. Cross fingers. 🤞

  • @jellyremoyourvasavvy

    @jellyremoyourvasavvy

    3 жыл бұрын

    Persistence is the key to success☺️

  • @haydeemanansala8105

    @haydeemanansala8105

    3 жыл бұрын

    This videos motivated me to keep going. And inspired me that if they can do it, i can do it also. God bless 😇

  • @ianlcxb312
    @ianlcxb312 Жыл бұрын

    Dun ka na lang sa opisina mo magsalita trainors.