yeah you're right, the Philippines is great for call centres because their English is very good, the accent is easy to understand (American influenced), and they are naturally very friendly and hospitable people (that's also why they're very popular as nurses in the UK, due to their genuine caring attitude)

Thanks brother for explaining the bpo this is the best for me for everybody

Was preparing for a strategy role within the BPO industry, this video has been godsent, merci mon frere

Very informative and inspiring. I would love to start my own ITO company or just a small group to begin with. My worry is about getting a decent company to provide service with.

This was a very well put together video. This is going to help me on my paper immensely. Thank you!

@RunningRemote

5 жыл бұрын

No problem. Let me know if you have any questions.

Great job!!!

Hello Liam, do you have a system setup or can you recommend a mentor that teaches how to start a BPO from A-Z? Thank you for your vids man!!!

@RunningRemote

5 жыл бұрын

Watch this channel for around juneish ;)

@TahaGemini

3 жыл бұрын

yes, i can

I really enjoyed this video, I just Subscribed to this video and I am in the processes of researching this topic of BPO and Outsourcing or create an AI team into the outsourcing space. Are you offering any related courses or webinars on BPO?

@RunningRemote

3 жыл бұрын

Runningremote.com is where we run all our events but everything is free here on the it channel as well.

Have definitely been think of started a BPO in today's virtual world

Very helpful, thank you!

@RunningRemote

4 жыл бұрын

No problem polita. Have any questions?

Great video and feedback. Regards from Costa Rica. Thanks!

@RunningRemote

3 жыл бұрын

Thanks for watching! Let me know if you have any questions about BPO's, I'm here to answer them!

Hello, thanks for the informative video, I really appreciate it! I am from Uzbekistan which is located in Central Asia and the infrastructure for BPO services is huge! The utility bills, internet, wages and even the government policy supports these kind of projects. I wanted start this here how can I get started?

Great video, have a lot of Questions now

We are a start up looking for a E2E backend solutions, looking for small projects.

Great look world as one you expressed clearly the strength of skills of each country bpo so a client can give the work divided to all country make the operation better.once again thank for your global out look.i like to be with you to support on global vision.

Very cool.. it will help on my thesis.

@RunningRemote

5 жыл бұрын

Good luck on your thesis Bryan

I am just starting my own BPO and i think Time Doctor would work well but I need to know more and how I can implement it in stages and what it would cost me. etc

@RunningRemote

4 жыл бұрын

Hi Trecia. In general it's 10 dollars per user ber month but there are features you can take on or off to change the pricing.

Thanks 4 the info:)

@RunningRemote

5 жыл бұрын

:)

My previous co. laid off all the designers and outsourced them to remote workers. You know what, they postpone the projects for 3 months. Yes, you are saving up for a lower-cost workforce, but something else is paying the price. A Sales rep. role in that company, the Sales rep. has both revenue and non-revenue clients, so the co. let go of the sales, and outsource that "non-revenue" part to remote workers, but the truth is the Sales rep. brought in enough revenue to cover up his own salary costs and at the same time, take care of all the non-revenue clients. So that means outsourcing that Sales rep's job actually costs more. Outsourcing is not always a fancy story.

I want to open up a BPO center in Uganda but is it easy to get clients

thanks for the nfo. i was to experience in this industry.

Thanks for this video, I'll like to learn more about BPO services and guidance on setting up a BPO company

@RunningRemote

3 жыл бұрын

Should I do a deeper dive on bpos?

@kebysamuel32

3 жыл бұрын

@@RunningRemote yeah, that would be great. I would also like some form of mentoring if you don't mind.

I would love to join the BPO industry covering the Healthcare sector But I need to ask you for a route to my vision

helpful and specific

I feel like the Transparency you talked about lacks a lot nowadays in BPO. Since it's grabbed a boost and has become a mainstream business, a lot of frauds are occurring. Thou the business model is quite fascinating, I'd like your guidance

@RunningRemote

4 жыл бұрын

What kind of fraud are you talking about?

Hi Liam I have established bpo specialized in only typing data or data entry if i am say so. The country i hail from 75% of the population are youth and are not working o anything you can say about this ?

@RunningRemote

2 жыл бұрын

I say hire them!

Well put video. Would like to find out more on the dental practice bpo model if you have that info?

@RunningRemote

3 жыл бұрын

What are you looking to learn? Medical transcription is huge.

hey, im from the Phillippines, when can we start?

Do you know any Bpo companys Who provides projects

A great show I'm a north american citizen that's currently living in the philippines LETS TALK

Hi, can I ask the difference of the types of Outsourcing which are Guaranteed Service Agreement and Guaranteed Capacity Agreement?

@RunningRemote

3 жыл бұрын

Hey Alex, I have another video on my channel that breaks all that down b

@chimkennuggies

3 жыл бұрын

@@RunningRemote Oh okay thank you!

@chimkennuggies

3 жыл бұрын

@@RunningRemote May I ask the title of that video?

I find your presentation very enlightening and would want to learn more seeing am trying to start up my own bpo company

@RunningRemote

3 жыл бұрын

Thanks ogba, let me know if there is something else you'd like me to cover boo wise!

@ogbaemmanuel9433

3 жыл бұрын

@@RunningRemote Thank you so much for the prompt responds. I am on the verge of starting a BPO but have serious problem with how to get business, which company to pitch to and the like particularly with so many companies who run their own customer service or frontline in-house . How would my business survive plus and what is the timeline before my business begins to break even or make profit. If you can share your email, I will send you what I already have perhaps you may review

Hi, I too am interested in setting up a bpo, I have no idea whatsoever, could you help me please..?

@RunningRemote

5 жыл бұрын

If you watch this channel for June we will have a piece of training that will solve that.

Wait - I am still downloading stuff. How do I turn you off for a bit?

Hi, I'm looking for some guidance as I'm planning to startup a BPO, can i get some

@RunningRemote

2 жыл бұрын

Sure, ask away!

hey. I loved the video. How do I get started with BPO services? Am located in Nairobi, Kenya

@RunningRemote

3 жыл бұрын

I'd sell your own services first and then just go into hiring staff

Hey, I was wondering what effect does RPA have on the BPO industry? Would love to hear your opinion

@RunningRemote

2 жыл бұрын

What does rpa stand for?

@arnavgupta9874

2 жыл бұрын

@@RunningRemote Robotic Process Automation

@RunningRemote

2 жыл бұрын

It's probably the second most important concern for the bpo industry above remote work.

Let's say your SaaS company is based in the USA, but you outsource to peru, how does that company cover it's liability? How does it keep its tax structure? does the outsourcing company have to have an LLC somewhere in the USA?

@RunningRemote

3 жыл бұрын

That will run through an employment of record company (just google it). You generally need to hire one of those firms to make it legal or set up an entity.

what do you call those people or professionals working in the outsourcing industry? how to address them?

@RunningRemote

5 жыл бұрын

I call them remote workers if they are working from home or outsourced workers if they are working in an office but work under a BPO.

Hello sir iam from India, iam planning to start an sartup based on BUSINESS PROCESS OUTSOURCING, but I have got lots of problems in it, to find the perfect company that outsource the project that's done with correct payment, because I was to be cheated once, then I got recognize and came out of that, so please could you help me with the correct company that outsource the project

@atishkumar4001

4 жыл бұрын

Contact Me ...I am from India......atishdash0@gmail.com

@Sundar010

3 ай бұрын

Hey Arun, I would like to hear out your Experience in BPO Business. Can you please drop your Mail ID

How much is needed to start a BPO in Africa, Kenya? In terms of initial investment

@RunningRemote

5 жыл бұрын

Depends on the type of bpo. If you're just running a va or call center you would literally need a website and somebody willing to work for you. I would say you should be prepared to lose 3k USD to set up.

@darwinsape9901

5 жыл бұрын

Go and work within a BPO Org and you'll soon realise the greatest asset is the Intellectual capital retained within the org (which kind of flies in the face of the BPO idea)... and they're usually Accountants... how many Accountants of merit can you afford? You'll need great insurance -

@erickmwendamarketingconsul9014

4 жыл бұрын

Hey I saw you are interested in a BPO in Kenya. Reach me on +254707856930. Let's connect.

Thank you broooo

@RunningRemote

4 жыл бұрын

No worries!

Hi it is a very nice video... I want to startup a outsourcing Bpo company... I have experience of medical billing and non medical task for back office/front office.. Kindly give some ideas..

@RunningRemote

2 жыл бұрын

Go out and get a client. Even if it's you doing the work.

Hi there, I am trying to set up center, i’m looking for some guidances and information

@RunningRemote

2 жыл бұрын

You came to the right place. How can I help?

Thank you Now I got this 😊

@RunningRemote

4 жыл бұрын

Great!

@rishabhdubey8550

4 жыл бұрын

@@RunningRemote sir can I get a ❤️ heart plz

Hi liam your video really helps,can u please tell how to get the compqnies or clients,

@RunningRemote

4 жыл бұрын

What are you currently doing?

@abrahamvarghese6842

4 жыл бұрын

@@RunningRemote presently im in the 1st stage ,setting up everthing ,find ing right persons

Thanks.

@RunningRemote

5 жыл бұрын

You're welcome

Please I need guidance on how to solicit for Clients for my new BPO.

@RunningRemote

3 жыл бұрын

What do you specifically need help with?

Hi. can you teach me how to set-up a BPO center? I'm in the Philippines

@RunningRemote

4 жыл бұрын

That would get pretty expensive. What are your top three questions.

@johnlopez2028

4 жыл бұрын

@@RunningRemote 1. minimum number of agents I can start with. 2. equipment I needed 3. How to get clients 4. hm Capital I need to start?

@RunningRemote

4 жыл бұрын

1 agent, internet and computer, pitch ppl on upwork, under 500 us

@macy8352

2 жыл бұрын

hello Jhon, have u started already? how is everything going? If u havent I have the same vision, we can do this

how to find a company who need BPO services

I wish to start a BPO, where can I get clients from whom I take projects?

@RunningRemote

2 жыл бұрын

Pretty long subject. Where have you started looking?

I don't get about the trend no.3. Could you give an example of that?

@RunningRemote

5 жыл бұрын

There are a lot of companies that are using tech startup methodologies to build bpos is what I mean.

Thank you for those informations,well done. But how BPO is involving right now specially in USA with the politic of Donald Trump?

@RunningRemote

5 жыл бұрын

I don't know how politics will impact the us bpo industry but I hope it isn't that bad. What do you think will happen Ralph?

Hi thank for this informative video about BPO...can you pls help me to get a BPO client to be operational from India.

@RunningRemote

4 жыл бұрын

You need helping getting a client or making the client happy?

I would love to hear more from you. Tirana, Albania.

@RunningRemote

3 жыл бұрын

What would you like me to cover tirana?

@anduelboci8415

3 жыл бұрын

@@RunningRemote Hi there my name is Anduel Boçi and I have been in the customer care services for more than 10 years. I would like to hear more on the steps of finding the clients and how to develop a trusting start-up project.

@RunningRemote

3 жыл бұрын

Hey anduel, thanks for the suggestions. I work that into a video idea.

Is BPO used for the sake of helping companies grow?

@RunningRemote

5 жыл бұрын

Yes it is!

you talked about lacks a lot nowadays in BPO

I'm running bpo for US based need more to know how to expand it. Can we have a word on that?

@RunningRemote

5 жыл бұрын

Are you selling us reps or offshore reps? Also is it front office or back office?

@aasimsayyed3900

5 жыл бұрын

We are running front office, we actually generate leads by cold calling! Also we are looking for back office work!

@aasimsayyed3900

5 жыл бұрын

Right now we are working on B2B campaigns!

@RunningRemote

5 жыл бұрын

@@aasimsayyed3900 I will have something very in depth around Juneish on this channel so watch out for that.

@aasimsayyed3900

5 жыл бұрын

Ok thank you

I am from India

How do you find a client to start a BPO company ?

@RunningRemote

Жыл бұрын

Call 1000 clients. You'll close a deal even if you're a horrible sales person.

I am interested to know more on it.

@RunningRemote

3 жыл бұрын

What specifically would you like to learn more about?

How could one figure out the necessary logistics after coming to the conclusion that one's BPO has the necessary potential for success? What type of person should I speak to?!

@RunningRemote

3 жыл бұрын

Could you be a little more specific pablo?

@pvbloville

3 жыл бұрын

I've got my business idea. An idea that will without a doubt increase our overall production as a company (the company I work for). How do I start building this idea from the ground up? Do I create my own company and offer my service to the company I work for? Do I pitch the idea to my higherups and have them sort out all the logistics? The idea just has to do with outsourcing certain company functions (hiring people in a specific foreign country to carry out one specific task).

@pvbloville

3 жыл бұрын

I without a doubt want the biggest "piece of the pie" so to speak; and I understand that I might just have to start up my own company, and offer service to the Company I currently work for. I just want to have a clear cut path as to how to go about doing that.

@pvbloville

3 жыл бұрын

@@RunningRemote Any info would help!

Hi sir I want to start bpo call center company Plz tell me how to get USA bpo clients details

@Abhishek-iy3rz

3 жыл бұрын

Chup chutiye khud dhoondh

@bikshapathi7191

3 жыл бұрын

@@Abhishek-iy3rz Hi bro Give me your number

@gisamtv

2 жыл бұрын

@@bikshapathi7191 hello brother, I have also a call center business, we are looking for clients.. pls help us too...

I really need help, I am looking to focus on the sales niche.

@RunningRemote

2 жыл бұрын

How can I help?

@RunningRemote

2 жыл бұрын

How can I help?

hi i will going to open bpo i don't know how to get client please give some tips

@RunningRemote

5 жыл бұрын

I'd literally just start emailing people. For every thousand people you will probably get 20-50 bites.

@nirmalkumar-hg2jz

5 жыл бұрын

@@RunningRemote how i will get email id of other company(for example if i want project from Amazon where and how i want to approach) and please give tips to send email to them

@atishkumar4001

4 жыл бұрын

Hi. Contact me

@dishanfighter3690

4 жыл бұрын

@@atishkumar4001 please contact me on dishanfighter@gmail.com if you have any bpo projects

Thank you for the content, I just have to do something I can't use BPO for: get rid of this background music

@RunningRemote

4 жыл бұрын

Hey Anwar. We changed up the background music level in future videos. Check out the channel for a lot more videos on remote work.

@Cocoboi7

4 жыл бұрын

@@RunningRemote can re upload the video without the background music ,

❤

what about Colombia

3xx

How do BPO companies get clients? Thanks great video

@RunningRemote

3 жыл бұрын

Maybe that’s another video?

Please somebody get me a job in BPO.

@RunningRemote

3 жыл бұрын

What are you looking to do?

Make sure the outsourced subcontractor can speak english like a native speaker...nothin' worse than trying to communicate with a heavily accented person in some call centre 'after business hours' ... BPO is great if you don't want your businesses intellectual capital retained within your own company and your stifle your base of expertise, its maturity and growth... and all you're outsourcing is peripheral to the core of your business... provided of course the Outsource Org can underwrite your business data integrity and security and other essential sensitive information or extrapolations... did I mention political stability of the country of your chosen far off BPO resident ? .. sounds like a great model...

India is market known for its cheap labour. The Indians are work horses ready to work at any time and under any circumstances. They just need a freakin job that pays them some amount.They are insecure about their lives don't have any bigger aspirations so they take up any job they get, so smart entrepreneurs capitalize this opportunity and make use of them. You just need pay them some around 200$ to 250$ per month. Its that cheap to get your work done in no time.

@RunningRemote

2 жыл бұрын

I don't see any indians that we hire for that amount. You might be scrapping the bottom of the barrel.