Top 20 Must-Know Call Center Terms for Newbies in the BPO Industry | Metacom Careers
Are you new to Call Center Industry? Then, you've come to the right place. In this video, we'll be breaking down the top 20 must-know call center terms that every newbie should know.
Are you interested in becoming a part of the BPO world? Metacom is waiting for you, just click the link below to apply!
bit.ly/metacom-youtube
bit.ly/metacom-youtube
bit.ly/metacom-youtube
You may also check out our other videos;
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We are hiring for all of these accounts / lines of businesses in the Philippines:
- Call Captioning Account (Baguio City)
- Home Security Account (Baguio City)
- Educational Loans Account (Baguio City)
- Radio Streaming Account (North EDSA)
- Telco Account (North EDSA)
- Healthcare Account (Alabang)
- Insurance Account (Alabang)
- Back Office Brokerage Account (Alabang)
- Airline Reservations Account (Eastwood)
- Outbound Sales Account (Eastwood)
- Fraud Account (Tiendesitas)
- Travel Account (Tiendesitas)
- Telco Account (Tiendesitas)
- Financial Account (Tiendesitas)
- Telco Account (Antipolo)
- Language Account (Antipolo)
- Cable Satellite Account (Antipolo)
- Student Loans (Ortigas)
- Online Food Delivery Account (Ortigas)
- Financial Account (Ortigas)
- Telco Account (Mandaluyong)
- Financial Account (Makati)
- Corporate Travel Account (Makati)
- Call Captioning Account (Makati)
- Telco Account(McKinley Hill)
- Financial Banking (Pasay)
- Telco Account (Pasay)
- Telecommunications Account (Cavite)
- Travel Account (Bacolod)
- Travel and Hotel Account (Bacolod)
- Travel Account (Cebu City)
- Corporate Travel Account (Cebu City)
- Banking Account (Cebu City)
- Telco Account (Cebu City)
- Healthcare Account ( Cebu City)
- Global Home Security Account (Cebu City)
- Tech and CSR Account (Davao)
- Billing Account (Alabang)
- Technical Support Account (Ortigas)
Basic qualifications require candidates to have the following:
1. Candidate must be at least 18 years of age
2. Must have at least a High School Diploma
3. Basic computer navigation skills
4. Candidate must have good English communication skills
Interested applicants may fill out our online application here:
bit.ly/metacom-youtube
bit.ly/metacom-youtube
bit.ly/metacom-youtube
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Пікірлер: 37
Are you interested in becoming a part of the BPO world? Metacom is waiting for you, just click the link below to apply! bit.ly/metacom-youtube
@sunshinealarcon932
15 күн бұрын
Don't you have any branch around Bicol po na pwedeng applayan? Like Legazpi or Naga?
Eto ang hinahanap ko grabe naliwanagan ako nang sobra❤
Watching for more information.Starting in Monday 🎉
thank you for this... as i plan to shift career, i think i need this.
Pina follow ko to na channel dahil kay Kuya reneboy... Thank u sa tips 😊
ang linaw ng explanations . .
Ako technic ko bago mag acw tatapusin ko talaga ticket ko 2 hold pwede na ako tapos na ticket pinipilit ko talaga sa concern namain habang kausap si client nag take notes na ako para may documentation na ako pag titicket kuna after call okay na ako
Soon sir I will apply after buying pc😊😊
I'm planning to apply, I don't have experience on BPO and if you have a partners BPO company that can be appointed near Alabang Northgate.
8 over 10
Iba na pp ang training today.. Blended approach na po sila.. Kame nga 2nd week pa lang sa training, nakareceive na kame ng actual call from customer
@MetacomCareers
8 ай бұрын
Some BPO companies still provide training for their new employees over a period of 2 to 3 months.
Ask ko lang during training ba paid na??
Where are you located?
Lets go lets goo🎉 happy halloween mga ka industry
@MetacomCareers
8 ай бұрын
Happy Halloween 👻
hello i send my Cv or resume on your link that provided on this Video . 😊
❤❤❤
Yung no.9 which is huddle. parang dyan din nangyayari yung nagkaka developan ang TL at agent 🤭🤭
Bakit parang bagay kayong dalawa😁
Pano po pag na wrong spell pangalan ni customer na naipasa?
Mababait naman customer. May issue lang talaga sila. Remember lang na hinde sila galit sayo. Dun sa service sila bad trip so ayusin mo then acknowledge them .. bwaaalaaaah May Promoter kna.
Hai mam I am Beverly Ramos I am High school graduate and welling to learned for the job
@bryanvalencia1312
4 ай бұрын
Willing*
kasama po ba yan sa tinuturo sa training? or dapat alam mo na before entering sa BPO?
@MetacomCareers
8 ай бұрын
Yes, it's still included in the training period.
Planning to apply po kaso wla ako experience.
@MetacomCareers
3 ай бұрын
Applicants with no prior BPO experience are welcome here at Metacom. To apply, you may fill out our online application here: tinyurl.com/52epbn85
ok lang po mag apply 47 years old?
@MetacomCareers
8 ай бұрын
Yes, you can still apply just click this link to proceed bit.ly/metacom-youtube
I'm scared to apply cuz i failed before huhu
@MetacomCareers
8 ай бұрын
Just keep on practicing and you'll get there ❤
@UnicaHija13
8 ай бұрын
Failure is not the reason for u to stop, but think of it that the company who rejected you is not the best company for u yet. Always look on a positive side in every rejections. Take note of the reasons why they fail u, then improve yourself on that part. Watch more BPO/Call Center vlog related for u to learn more. 😊😊😊 I've been in BPO industry for 2 months now, I was the lowest calls before, but I didn't give up, I can proudly say now that I am now belong to those top callers in our team and I was awarded last October as one of the top agent. Keep on believe and keep on encouraging yourself. 😊
@MetacomCareers
8 ай бұрын
@@UnicaHija13 Thank you so much for your kind words ❤
@ryanhimura1687
5 ай бұрын
Ako din nag failed before sa mismong training na for a month,after 4 years nag apply nag failed ulit,Yung Isang call center company nagkulang Ako 1 point lang sa assestment kaya di nakapasa,ngayon binabawal nako mag apply pang gabi ng mga magulang ko for some reason
All BPOs are call centers. Philippino logic. Lol.