Best Practice on Soft Skills needed in IT : Real world tips

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#itsupport #itspecialists #itprofessional #tech #ithelpdesk #informationtechnology

Пікірлер: 51

  • @bigbrainsITsolutions
    @bigbrainsITsolutions2 ай бұрын

    Lovely video as usual. Thanks East Charmer.

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Glad you enjoyed it!! Thank you!

  • @user-wp3pc9ky4l
    @user-wp3pc9ky4l2 ай бұрын

    Excellent video

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Thank you very much!

  • @marcusfoo1479
    @marcusfoo14792 ай бұрын

    Good video on the topic.

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Thanks! Glad you think so!

  • @MuhammadRamshad-ind
    @MuhammadRamshad-ind2 ай бұрын

    Fantastic insights and invaluable tips! Sending love from India! 🇮🇳 💖

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    So glad to hear that!! Thank you so much!

  • @duafox1600
    @duafox16002 ай бұрын

    great topic. I need to practice my verbal communication. Mostly my written communication I use AI to sound formal and professional. 😅

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Yeah verbal communication is tough too. I always get nervous talking to higher ups. Ohhh yeah we have a lot of tools now to improve written skills, I reference AI too and spelling and grammar checkers are lifesavers as well

  • @chrnsa.rp_
    @chrnsa.rp_2 ай бұрын

    thx for the good explanation, sending warm huge from indonesia

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    You're very welcome! Cheers to Indonesia!

  • @espnmk
    @espnmk2 ай бұрын

    East Charmer Thanks for Sharing, a lot to consider in a IT job.

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    You're welcome!! Yeah that's true. Attitude and personality matters too!

  • @terrabyte-techy
    @terrabyte-techy2 ай бұрын

    Thanks for sharing, it's really helpful.

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    You're very welcome! I'm glad its helpful!

  • @thelitepredator
    @thelitepredator2 ай бұрын

    Great video this is very t=rue have everything you are saying there.

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Thank you! Yeah soft skills are just as important

  • @t3keen0ob
    @t3keen0ob2 ай бұрын

    Great advice and tips, thanks for sharing!!!!

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    You are so welcome! Glad this was helpful!

  • @alainlinga9590
    @alainlinga95902 ай бұрын

    Fantastic! Thanks my dear.

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Thank you! Cheers!

  • @franckoumbe5908
    @franckoumbe59082 ай бұрын

    You are the best ❤, thanks for all these videos

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    You're welcome 😊

  • @tepitokura
    @tepitokura2 ай бұрын

    Excellent advise and material.

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Glad it was helpful!

  • @Chazzuu
    @Chazzuu2 ай бұрын

    Very helpful video, Thanks for this ate!

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    You're welcome 😊 Glad it was helpful!

  • @johnczech7074
    @johnczech70742 ай бұрын

    Great video Charmer!! Thanks beautiful lady!

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    You are so welcome!!! Thank you for watching!

  • @MrChalapaka
    @MrChalapaka2 ай бұрын

    hi chamer your videos are awesome and clear content i really likes

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Thank you so much! Appreciate it!

  • @manikanta5122
    @manikanta51222 ай бұрын

    Good explanation

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Thank you!

  • @tyrojames9937
    @tyrojames99372 ай бұрын

    👍🏾

  • @JrYussif
    @JrYussif2 ай бұрын

    You are the best

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Thank you!

  • @HowardARoark
    @HowardARoark2 ай бұрын

    Lot of very good down to earth advice. IT is a very multi-skilled profession. This is a great channel for the aspiring IT pro. I wonder what is your view on the IT certification market and how people should approach IT certification?

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    I appreciate that! Yes and it's also more than just knowing the technical aspects. I think IT certifications are still valuable. I still see the certifications being required by employers for job postings and for me , if you don't have educational background and experience, it is helpful to get one. But I'd advice on getting the industry certifications because they're the ones that are widely recognized

  • @HowardARoark

    @HowardARoark

    2 ай бұрын

    @@EastCharmer The IT certs are a great way to build up knowledge and prepare for a career in IT but nothing can beat on the job experience, that is the true test.

  • @HopelessAutistic
    @HopelessAutistic2 ай бұрын

    A few other things... use relatable language without the specific jargon. Use understandable analogies. Also if you're in the States, make sure you know your US English very well, If you are using singular nouns as plural, your language skills is already poor to others. Also in the technical world, lots of words have too many compoundwords. What you write in "commandline" is probably not what the rest of us see as "command line". Make sure you pay attention to the red squigglies if you're in a Microsoft Exchange shop, and proofread before sending emails because as receiver and I see poor English, I'll go ballistic. Also, maybe learn other methods before IT came along. Check which department you work for, is it IT or is it Information Systems or Information Services or Information Systems & Technology. Those letters do have a meaning and some departments are more embedded with other business units. IT is basically the custodians to electronics and PCs. All they do is take an off the shellf Dell or HPE install Windows or Linux then not tweak the systems to the needs of the department or business unit. IS is completely the opposite from what I know. I suggest learn more than one skill. It only takes one Chapter 11 for that one vendor you focused on so much to certification or training or self-taught and that can ruin your carrer. The best techies are well rounded. Everyone is rigid, and so there isn't any well rounded people. Advice for someone who was this close going into IS and then never wanted to ever be part of an IT department

  • @garylove2836
    @garylove28362 ай бұрын

    Nice tutorial East Charmer.this is good to know.im usually a soft spoken nice guy,but I notice nowadays people are blowing their top for any little thing.is like in the state of NYC where I’m from you can’t even look at someone with out them getting offended.have you ever came across difficult people working in IT?and if yes how you deal with it.

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    you're welcome!! Ah I see I'm the same way too and I'm really not that sociable. Oh no that sounds tough living in NY. Yeah I've worked with difficult people and even difficult managers too and I really try to be as calm as possible. There's also different kinds of difficult people like those who don't cooperate with you and just some that are rude or power tripping. I try to deal with them on my level at first like what I mentioned, be calm , stay as professional as possible and offer different options. If they still continue being difficult, that's when I get their managers involved liked sending them emails copying their managers

  • @garylove2836

    @garylove2836

    2 ай бұрын

    @@EastCharmer Wow! You mention you have to deal with difficult managers when they suppose to behave professional.i know in the comptia A+ objectives on the core 2 operational procedures talks about people that work in IT is suppose to work in a decent professional manner.not being rude one another they are actually breaking the rules.i guess people are tight with all that’s going on inflation,the 2 wars,and the way the u.s. government is running this country.but I once again would like to thank you for this informative videos.I wish you the best you seem like a nice,friendly girl that’s willing to help people.God Bless you my dear.❤️🌹🙂

  • @charafddiunaguarroum8658
    @charafddiunaguarroum86582 ай бұрын

    thanks for your advice,I have a question about what we are studying in the ccna is the same in the real ?

  • @nevram0101
    @nevram01012 ай бұрын

    Hi mam

  • @theredbaron057
    @theredbaron0572 ай бұрын

    I send this video to hour new helpdesk hires, good info here

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Wow! Thank you. Appreciate it!

  • @vigneshs281
    @vigneshs2812 ай бұрын

    Good explanation. Thanks a lot ❤. From India 🇮🇳

  • @EastCharmer

    @EastCharmer

    2 ай бұрын

    Most welcome! Glad it was helpful!

  • @sydwelglobal1439
    @sydwelglobal14392 ай бұрын

    Kissing butt always work😂

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