Thanks for sharing.

@EastCharmer

2 күн бұрын

You're very welcome!!!

Great Video, good insight into IT support!

@EastCharmer

Жыл бұрын

Thanks! Many people enjoyed watching real life IT videos

Luckily i came across your videos by chance as someone currently I'm taking IT course, keep go on you are inspiring a lot of women to be in tech, thank you 💜💐

@EastCharmer

Жыл бұрын

I'm glad you liked the content!! Goodluck in your IT course!! Keep studying and practicing your skills. And you're very welcome!! One of my goal is to inspire more women to be in tech because I believe that we also have so much to contribute to the industry

@nurozdemir9105

Жыл бұрын

@@EastCharmer current I'm watching the video with your coworkers about IT issues they have

@EastCharmer

Жыл бұрын

@@nurozdemir9105 aaaahhh I need to make an updated video of that too

@rajeshkumar-ny2ph

3 ай бұрын

Nice mam

These are wonderful! Thank you so much for posting this. I am trying to get into IT, and may have some interviews lined up here pretty soon. This helps immensely! You are the best!

@EastCharmer

Жыл бұрын

You're welcome! I'm glad the video is helpful. Nice goodluck on your interview. I always say that it's better to be overprepared than underprepared.

Hi there. I see this was a year ago. Are you still doing this type of IT function? Im training to become a network engineer...do have anything related to this? I love your vids. Much thankx

@EastCharmer

11 күн бұрын

Hello! Yes I still do user support but my role is all around IT so I also do a lot of tech projects as well. For Network engineer, I think it would still be a similar approach with ticketing system but the issues will be more network related like switch and router issues for example

Service now is good

@EastCharmer

27 күн бұрын

Yeah I like it better than fresh service

what is the best MFP network printer from your experience please?

We use lansweeper for tickets and assets

@EastCharmer

Жыл бұрын

I see. Interesting to know. Thanks

💪🏽💪🏽💪🏽

Finally another video ticketing

@EastCharmer

Жыл бұрын

Sorry for the delay but this will be a regular series now 😊😊

Permissions? Setting permissions?

@phonkyfeel1

4 ай бұрын

Nope. Ok, just guessing. Will review! Love your vids!

@EastCharmer

4 ай бұрын

Thank you! Most of the permissions are account permissions from different systems we use so that also varies in different companies as well.

We use TeamDynamix

@EastCharmer

Жыл бұрын

Ah! I've never used that before. Thanks for the comment