This video is totally on point! IT can be a contrast of slow paced times then taking on big, fast paced projects. Also I feel the pain of having to work in a network room with a mess of cables like the one you were in! I've been working on cleaning up our network & server rooms to avoid situations like that. Thank you for you comments on being the only female on your IT team. I manage a team of 7 on my IT team with just one female. I try to make sure she feels included in everything and she is one of my smartest and most dedicated employees. I'm happy to see her learning and recently got promoted to a junior SysAdmin spot. Keep up the hard work and posting great content like this! Take care!

@EastCharmer

5 ай бұрын

Thank you! Oh yeah it is a nightmare and goodluck to us when we plan to replace the switch next year! Wow good for you! Not everyone makes an effort to make the females feel comfortable in a male dominated field. It's so inspiring to see a woman doing well in the tech field! Thank you and I really appreciate your feedback. Will definitely keep on posting more content like this

I recommend anyone starting to feel bored or complacent in their IT role consider jumping into a new IT role or switch organizations. It’s easier said than done I know. We already accomplished great things by breaking into this industry; keep pushing yourself!

@EastCharmer

5 ай бұрын

I agree with you a 100%, I've jumped into 3 jobs in a span of 5 years working in IT. There's no point staying in a job where you don't grow because we have to evolve as IT Professionals

@joelrobert4053

5 ай бұрын

This is facts, that way you stay up to date in your skillset

@user-me7gm7fh2u

Ай бұрын

@@EastCharmer please tell us more about those roles. I am stuck with IT support jobs for years

You're the only youtuber posting these very practical videos. I'm interning as a repair tech trying to break into IT and very much appreciate you showcasing these real world scenarios.

@nferocious76

5 ай бұрын

and also, one of those that do not blur the contents of their youtube contents. ... 🙌

@EastCharmer

5 ай бұрын

Thank you! I think I've seen a few youtubers with practical videos but you're right. There's not a lot. Most are doing tutorials. Goodluck on your internship! Are you doing repairs on computer hardware? Hardware is my weakness lol

@EastCharmer

5 ай бұрын

oh I do blur our sensitive info like IP address etc

@drewzero1

5 ай бұрын

I also like Network Admin Life but I don't always have the attention span for his long-form videos.

@EastCharmer

5 ай бұрын

@@drewzero1 just watch shorts/reels

Thanks for this nice practical video it's really interesting you are blessed

I have been in networking and security for 15 years; it is nice to see SOMEONE that does 100%; not 80/20; I think this young woman as a bright future; keep up your hard work and always keep your work ethic.

@EastCharmer

5 ай бұрын

Thank you so much for the kind words! wow I wish I could work in the industry for that long too. What do you mean by 80/20 tho?

"In our building it really wasn't....properly set up" Ah, the relationship with this statement and IT is palpable. So many "just make it work" time frames equal those racks at your building. My company just did some maintenance window work to clean up our Central Office and it's still sad, but kinda sorta manageable now. Keep at it girl!

@EastCharmer

5 ай бұрын

yeah you're right. They just "make it work" when it should be done properly in the first place. Atleast your company thought of cleaning it up. Ours is like this for decades :(

Thanks for sharing the cabling, made my day. ;) Remembers me the time when i started my adventure in IT. Automate things that get boring. Then you have more time for the cool stuff.

@EastCharmer

3 ай бұрын

I'm not proud of our cables :( lol. Yes indeed!! Learning to script so I can automate the boring stuff

Awesome video! Can you do a stressful version of this? Being in IT I know how some issues can be hard to workout or just bad or grumpy customers/staff.

@EastCharmer

5 ай бұрын

Thank you!! Oh that's also a good topic! I am stressed most of the time and not because of the job but the people I work with can be difficult. And sometimes it's not just the users but your team and management

Great content Charmer! I always learn something in your videos! Thanks beautiful lady!!

@EastCharmer

5 ай бұрын

Thank you! really glad you liked the content!

Bro is just mobbing that toner across those spaghetti cabling is wild, might have to hire a cabling to come clean that rack up Or make that your next project just overhaul the cabling with shorter cables and Velcro straps.

@EastCharmer

3 ай бұрын

Yeah for sure, it will be our next project when we replace the switch

you are so friggin' awesome. How awesome? I was just able to deploy a trunk port using vlans for my homelab after watching your tutorial on vlans.

@EastCharmer

5 ай бұрын

oh that's great!! I'll try to post more homelab tutorials

I never found networking to be exciting same with Windows Server. I found Linux to be way more fun to work with as it keep you busy. I work as both a Sr. Field Tech and Linux Admin that deals with the Red Hat Linux Workstations. I plan on moving into a Cloud role afterwards while i apply my Linux background to DevOps. Cloud computing is where its at as you can never stop learning. Basically once you reach a point you aren't learning anything new in your role, its time make that move skill up and apply for the next role up.

@EastCharmer

5 ай бұрын

Oh I see, I guess it's more of a preference. I like Networking and I understood the concepts naturally compared to learning about software and coding. Linux indeed is fun to work with also coz it's open source and you can do more customization. I'm also interested in DevOps and I hope I can also finish training on that. Yeah I agree. You should keep moving on but I also wanted to share that realistically, working in IT is not 100% exciting everyday like some people would think

Love your practical videos. Keep it up.❤

@EastCharmer

3 ай бұрын

Glad you like them! Will do!

I also deal with the network side of things. Earlier in my career, I met a mid size organization that was always interesting - lots of projects, issues, overtime, and oncalls. My 4 years stint felt like decades, I learned a lot, though I realize its taking a toll on my health so I left.

@EastCharmer

5 ай бұрын

That's really good that you quit coz burnout is really bad. And atleast you learned a lot. Time to move on to a better opportunity!

My work got me a Linkrunner AT, that thing rocks, I only use it once in a while tho. But it's very useful when we do deployments/conversions. Last week, we had to locate which port on the patch panel the WAPs were plugged since it was unlabeled, i just plugged it and it displayed which port on the switch it was on.. But then they had 3 identical switches and not stacked.. siiiigh.. had to walk back to the LInkrunner and tell it to flash the port.. fun times! And yes IT is boring half the time.. I just use that time to catch up on finding the end of the internet.. but im still far from reaching that point.

@EastCharmer

5 ай бұрын

yes! those tools are really helpful. saves you the time and is more accurate. Sometimes if the linksprinter can't capture the network connection, I use a program called LDWin and it's more reliable than the sprinter too. Atleast we can have some downtime to study for certs too and do some projects

Magaling ang mga video mo at ang lalim ng kaalaman na ibinabahagi mo. Madali itong maunawaan at sundan. Pakiramdam ko ay iniwan mo ang iyong mga kababayan ngunit hindi gumagawa ng mga video sa Tagalog.

@EastCharmer

4 ай бұрын

Salamat! Pero hindi naman ako gumagawa ng video para lang sa mga pinoy. Mas maraming nanonood ng video ko sa iba't ibang parte ng mundo gaya ng US na 25.6% ang nanonood at India na 12.4%. 5.8% lang ang nanonood sa Pilipinas at mas nakakaintindi naman ng English ang mga pinoy dahil 2nd language natin to kaya hnd ko kelangan mag tagalog sa video. English is the universal language that's why I chose to speak in it so more people would understand

@TheLuckykid88

4 ай бұрын

@@EastCharmer and IT uses English as translations world wide. Ignore mo lang mga ganyan comment te panira ng jaraw. Pero te single ka pa? Cute mo kase.

Hey thanks for the practical videos. Been working on helpdesk for a year, so it's good to see more hands on stuff. Just wondering whats your job title?

@EastCharmer

5 ай бұрын

You're very welcome!!! I'm currently an IT Specialist

Working alone in IT can be both boring and somewhat isolating.😫

@linnisha-zp4vn

5 ай бұрын

i knew this feel. i only talk to my computer all the time

@EastCharmer

5 ай бұрын

True! when I wfh for 2 years, it felt really depressing

Love these videos,i miss working helpdesk😢

@EastCharmer

5 ай бұрын

Thank you! It actually feels fulfilling being able to resolve issues

Jumping organizations will work, but I would also maximize my time and learn a more complex skill while I have the time. This will give you the ability to improve your technical ability and get promoted or move on. i.e. Linux cert, cisco ccnp, sec+, ceh, Splunk.. This are just a few examples.

Nice video as always, I can relate, especially if theres no new project to work on on. Can you please tell me the name of the blue device in the later part of the video, which you used to check the culprit cable. And does the device check if the cable is properly configured or if theres active connectivity in the cable?? thanks Also did you have to replace the culprit cable??

@EastCharmer

5 ай бұрын

That device is from Fluke Networks called Pro 3000 Probe. We used that device to trace where the wall port was patched in. It doesn't directly check if the port was properly cabled but it helps to trace and find the port the cable is connected to so we would know the port interface. After we have the interface, that's how we checked the configuration. We didn't replace the cable but we move it to a different port

@BB-tu2bq

5 ай бұрын

@@EastCharmer great thanks. since you moved it to a different port, does that mean the previous is now fautly??

Ganito ako eh. But I always enjoy my time as tech support! ❤

@EastCharmer

3 ай бұрын

Ah yeah I enjoy it too. But personally I won't say always coz the reality is it's not like a fairytale that it's always enjoyable. There are stressful times too

Quite it depends on a person that they work boring, if a person has a strong determination and passion. It's exciting solving and finding problems in I.T industry

@EastCharmer

5 ай бұрын

It is but realistically speaking, not everyday is 100% exciting. Of course like mentioned in the video, there are days where you do the same tickets and issues. Even with strong determination and passion, those repetitive stuff can be boring at times. But I didn't say it's always boring. It's just some days it can be

Very Accurate

Dear Sir Please create one playlist complete video MCSA And security

Hi is It mandatory to know subnetting and calculate usable ip address network id and broadcast id for a network admin or using a network calculator is enough?

@EastCharmer

5 ай бұрын

Hello! I would say yes. It is important to understand subnetting but realistically, we use tools at work like calculator. You really don't have to do it manually etc what's important is understanding the concept

I thought data center cabling was really bad at my last job till I saw your video (Spagetti mix). The good thing you still have a job, any opening by your side?

@drewzero1

5 ай бұрын

It's so hard to fix without some down time!

@EastCharmer

5 ай бұрын

Oh wow. I thought I was overreacting when I saw our cabling. Yeah I'm still grateful for still having a job but still nervous coz of possible layoffs. Unfortunately, we have a hiring freeze at work :( and tech industry have been laying off left and right but I think they will open the jobs soon but not with the crazy huge salaries

@EastCharmer

5 ай бұрын

yeah! we are planning to replace that switch and I'm sure it's gonna be a pain of a project but it really should be done properly

Are you located in Chicago?

Just got my CCNA from tips from you!!!!! Thank you! Now to find a job....😂

@EastCharmer

5 ай бұрын

oh wow congrats!!! Just make sure you show your technical skills on your resume and practice for interviews!!

Do you think chatgpt is useful to troubleshooting (free version)?

@EastCharmer

4 ай бұрын

Hhmm i think it can be useful just like google but still needs our best judgment to use

Do you use a tone generator like the phone company

@EastCharmer

3 ай бұрын

We typically use the Linksprinter device but if the actual wall jack is not working or the cable connecting to it, then we use toning but that's usually last resort

I have done ccna 2 months ago but can't find a job..any specific reason?? im from India

Hi im in slovakia rn and interested in technical support job roles. Anyone have any idea where to look for a job inside europe as an english speaker ?

Shouldn't the port be numbered on the wall going to the phone? On the switch, run sh mac address-table. This will tell you what switch and port the device is connected to. sh run int gi1/0/1 will tell if the int is shutdown and what voice and data that int is configured for.

@EastCharmer

5 ай бұрын

unfortunately they didn't label it on the wall jack like I mentioned that nothing was set up properly in our building. I did run sh mac address-table on all the possible switches that it could be connected to. and because I didn't have the interface number, I can't run sh run int that's why we have to resort to physically tracing it. Toning it would be the last resort because I typically do those steps first

Charmer can you describe what your Cisco training was like. For example did you take Netacad courses at a local community college or online? Also do you have a CCNA certification?

@EastCharmer

5 ай бұрын

Sure!! I took the courses at our community college. Unfortunately I didn't get to take the CCNA exam coz I found a job right away as helpdesk after I finished the training but I might take it this year

@bradyhooker9251

5 ай бұрын

@@EastCharmer I am surprised to hear you are not CCNA because your knowledge of Cisco is awesome. I hope you take the exam and make a KZread video about it and detail everything about your Cisco journey back in the years when you studied it.

@EastCharmer

5 ай бұрын

@@bradyhooker9251 Thanks! I think it's because I have a lot of practice at work and I really get to use what I learned from training. Got really lucky that I get to work with networking projects at work. Oh yeah that's a great idea for a video!

when you work from home, what are the IT roles you do? Thanks for Sharing

@EastCharmer

5 ай бұрын

It's usually the same like I'm in the office like tickets, user support(we use VPN and bomgar to remote in), system maintenance and such

Hi, Can I ask why did you choose IT/Network field over software development, programming?

@EastCharmer

4 ай бұрын

Hi great question! Software development and programming isn't for everyone and I chose IT/Network over it is because I was more interested in that area and when I was studying, Networking was easier for me to learn and understand compared to programming. I really struggled learning it so I leaned where I excelled more.

@ObywatellSwiata

4 ай бұрын

@EastCharmer appreciate, thank you for answering. I feel the same, and probably I keep too long focused only on the software development path. It's time to change it.

@EastCharmer

4 ай бұрын

@@ObywatellSwiata you're welcome. Oh I see. yeah you should stick to something that you really enjoy learning and you're really interested in. There's a lot of areas in tech other than software. I hope you find yours!

Hi mam, I am working in a project since 5 months as a analyst inside the Network Data domain EURA Team. I wan to move my career inside the Cloud computing Networking. So my question is should I start with CCNA that's the basic entry level certificate or should directly pursue cloud certifications ? Pls answer....

@EastCharmer

4 ай бұрын

I think you need to learn the fundamentals first like Networking before the cloud. Networking basics is essential in learning cloud

can you make a video about video conferencing with cisco and IP phones

@EastCharmer

5 ай бұрын

ok I'll see what we have in our conference room

@NegroRotary

5 ай бұрын

@@EastCharmer at home i have an old webex monitor that i have not started to play with and thank you

I would rather be doing what you’re doing daily than my current job. I currently work from home and love it but get bored because the job I am doing is not interesting to me…hence the reason why I’m making a career switch 😊

@EastCharmer

5 ай бұрын

Oh I see. what industry/field are you working in? I hope you can transition soon!

@t3keen0ob

5 ай бұрын

@@EastCharmer thank you 🙏🏼 I am currently putting together some content on projects I worked on to link with my resume. Need to showcase my abilities. Currently in Sales/Operations field. Been doing this for some time now but don’t get challenged anymore. With IT/Security it is always changing/evolving so keeps me engaged!

@EastCharmer

5 ай бұрын

@@t3keen0ob yeah projects are great. You can also talk about them on interviews. Ah I see. IT is a great career if you really like to be challenged and evolve. It also feels fulfilling as well

@t3keen0ob

5 ай бұрын

@@EastCharmer yes, definitely, hands on experiences in interviews helps a lot! Thank you!!

Hi again mam, When I first stumble your video, I thought you're a Network Engineer.

@EastCharmer

5 ай бұрын

Hello! Oh , I'm an all around IT for now that just happens to do some Networking projects

I love you ❤❤❤

when are you going to transition in cloud or cybersecurity?

@EastCharmer

5 ай бұрын

tbh I'm still trying to figure out what I wanna do next.

@taeyangbigbang

5 ай бұрын

@@EastCharmer how old are you pretty?

@EastCharmer

5 ай бұрын

@@taeyangbigbang too old lol

Are you in the US or Asia?

@EastCharmer

2 ай бұрын

US

WHOA THOSE CABLES LOL

@EastCharmer

5 ай бұрын

I know!!! :(

that web so insane xD 03:18

@EastCharmer

5 ай бұрын

It is!! I got so stressed looking at it :(

Hello east what is your role at the work?

@EastCharmer

5 ай бұрын

Hello! I'm an IT Specialist

@stefanomaggiore15

5 ай бұрын

Very kind, I am from Italy and I am Cisco CCNA certified but I don't work yet, I am passionate about networks and I believe my time will come. I would also like to do the CCNP

@EastCharmer

5 ай бұрын

@@stefanomaggiore15 Oh nice! just keep applying and practice your skills! You should definitely pursue CCNP if you really want to specialize in Networking

Are you a filipino ? And Which country did you work as an IT ?

@EastCharmer

19 күн бұрын

Yes I am. I work in the US

4:18 which tool is this ?

@EastCharmer

3 ай бұрын

It's a cable toner

@gurugamer8632

3 ай бұрын

@@EastCharmer OK thank you so much

@EastCharmer

3 ай бұрын

@@gurugamer8632 no problem!

Hello Kabayan

@EastCharmer

4 ай бұрын

Hello! Kamusta?

@bernardpreyes

4 ай бұрын

Your videos are really interesting. I am glad I can relate to you@@EastCharmer

what is your position?

@robbirobson7330

5 ай бұрын

her position is being a girl

@EastCharmer

5 ай бұрын

IT girl!

@EastCharmer

5 ай бұрын

IT Specialist

@robbirobson7330

5 ай бұрын

@@EastCharmer girlie power!!!

@beforeyousleep

5 ай бұрын

Shes a call center agent. Working once a week as an IT specialist for the sake of this video.

is more boring not having a job or having a job not related to your field

@EastCharmer

5 ай бұрын

That is true

How long would you like to work in IT Support? You should not be doing an entry level job for so long. There are many roles in IT which are quite fun. Upgrade your skills and CV and try something different within IT.

@EastCharmer

5 ай бұрын

Hhmmm I'm not just doing IT support right now. I do projects too like Networking, server and this isn't entry level role. I'm just all around IT but you're right . I'm gonna move on to maybe specialize in something

@Joeyxyx

5 ай бұрын

@@EastCharmer I am myself working in IT Support as well, but kept getting rejections to get out of it, but won't give up.

@EastCharmer

5 ай бұрын

@@Joeyxyx oh what kind of rejections? yeah I think it's important to move up especially in tech. we also have to evolve

@Joeyxyx

5 ай бұрын

@@EastCharmer Application rejections. I am certified but those employers would rather have enterprise experience which I do not have.

@EastCharmer

4 ай бұрын

@@Joeyxyx oh that sucks. You might wanna try contract jobs just to gain experience. Their requirements are really minimum and most are not really looking for work experience

She said guys talk differently 😂

@EastCharmer

5 ай бұрын

Yeah! Like they talk more about cars and sports. What's funny about that?

me in our it team, i am the only guy and my boss. we are 5

@EastCharmer

5 ай бұрын

oh really? wow that's different. I'd love to work with women in the team

@matthewd84

3 ай бұрын

I'm the only male on our IT team in our school district

things I do at my IT job: watch youtube videos

@EastCharmer

5 ай бұрын

spot on!

If youre already making good money in IT for a long time, how come you still dont have your own house yet?

@EastCharmer

5 ай бұрын

That question is not related to the video at all

@EastCharmer

5 ай бұрын

plus how can you tell that people don't have their own house lol

@SharpBladeML2

5 ай бұрын

@EastCharmer girl i spoke with u. U said ur averaging 100k a year plus bonuses. But then i always see in ur video, ur always in the same room. Like u have roommates still or something. Im just curious btw, 🤔

@EastCharmer

5 ай бұрын

@@SharpBladeML2 dude that's my personal life and that has nothing to do with my content. I'm in that same room coz that's my home office. And if you're American, Idk how you're not aware of the economy right now. Like you think 100k is enough to buy a house these days? so stop with your nonsense

@SharpBladeML2

5 ай бұрын

@EastCharmer down payment on a house is not 100k btw.

Rats Nest

@EastCharmer

5 ай бұрын

ugh!

Wow I never see a women in IT 😂 wtf this is good tho

@EastCharmer

4 ай бұрын

Oh really? I hope more women will pursue IT. thanks!!

@kawaiihikari0

4 ай бұрын

@@EastCharmer not often maybe a couple :) super interesting and good 😌

Cable management is a must 🤣

@EastCharmer

5 ай бұрын

I know :(

i feel bored like 90% of the time :(

@EastCharmer

5 ай бұрын

Yes there are really days like that