F rating means he has a history of ripping people off. Take him to court

@JackiJinx

Ай бұрын

This completely. And considering the circumstances, I highly doubt that loan would hold up in court at all (doubt it'd be considered consensual in this circumstance)

@easterworshipper5579

Ай бұрын

his name is 'goldman;. what do you expect?

@pamiam9017

Ай бұрын

@@easterworshipper5579 Goldin

@JoeFlation

Ай бұрын

@@easterworshipper5579 and your name makes me believe you are a very unpleasant hate monger.

@snowyholly6743

Ай бұрын

You throw him in prison

How can a business owner be so dumb as to not understand that he will lose way more business than the measly $2000 he scammed from her????? He's done.

@justayoutuber1906

Ай бұрын

Because he's probably done this lots of times

@crypticnomad

Ай бұрын

The same basic question could be asked of most criminals. I think that a lot of criminals have that same or similar lack in ability to see past right now.

@susannpatton2893

Ай бұрын

7 thousand. Not 2

@Annie-ho4mq

Ай бұрын

@@susannpatton2893I don’t think you finished watching the video

@TheCatherineCC

Ай бұрын

because the rest of society are idiots who believe in non-violence

I accidentally walked into one of the Elements store and I was lucky to be able to leave without a purchase. I told them I was gonna call the police if they continued to stand between me and the door. I called Better Business Bureau on them. They finally closed down in my city!

@jasonscott4366

Ай бұрын

This didnt happen.

@lollybowser

Ай бұрын

​@@jasonscott4366lmao why do you keep commenting this on ppl's comments with similar experiences? Are you an Elements employee??? Are you the guy from the vid?

@409BFMV409

Ай бұрын

@@lollybowseroh he deff is, scamming little weasel trying to hide for his butt buddy owner

@chrrycola2717

Ай бұрын

@@jasonscott4366be quite already

@bstrange6236

28 күн бұрын

@@lollybowser exactly

The fact that he refunded all but $1756.83 tells you that's over a 300% markup on this crap. They'll teach you a system of ripping off their customers to be sure.

@yeetnama9094

Ай бұрын

I guarantee you that they're from Israel. They're all over mall kiosks too

@helpis0ntheway

Ай бұрын

Did they show an itemized bill for all the devices he refunded & creams he didn't? Curious if I missed a part.

@nondescriptnyc

Ай бұрын

If you go to websites like Gilt, you will see some cosmetics discounted by 99% (priced at $4,000 but, for limited time only, the price is $39.99!)-and they are still making money. So, the markup is north of 9900%.

@freeto9139

Ай бұрын

The fact that she remembers much of what happened, being shown different techniques, given champagne, an inordinate amount of time lapsed then the pushed her out the door with merchandise. But, she doesn't remember giving them her card, nor signing ... Sounds like she got slipped something, or that champagne would not have worn off so fast 🤔 There may be more to this than meets the eye!

@najmatos3555

Ай бұрын

@@freeto9139my aunt has the same condition and she forgets pieces of things that happen so this could be the case…. She will Cook a whole meal and not remember making certain dishes

Don't we have elder abuse laws that cover this?

@Rickets1911

Ай бұрын

You have to get them to uphold the laws; not just create them

@bfrancis9898

Ай бұрын

The cops failed

@zzizahacallar

Ай бұрын

The cops only are useless

@NemeanLion-

Ай бұрын

@@bfrancis9898the cops can’t do anything

@NemeanLion-

Ай бұрын

She’s not an elder.

Anyone who invites you into a store from the sidewalk just run.

@rf159a

Ай бұрын

I'm from NJ and it reminds me of the guys on the boardwalk from many, many years ago that use to invite you in their stores for a knife demonstration!!

@christinechacon8549

Ай бұрын

Exactly!

@tchlin

Ай бұрын

@@rf159a I remember Times Square being like that before Disney took over.

@KayDValthisbe

Ай бұрын

Seriously.

@karencarpenter5845

Ай бұрын

​@rf159a that reminds me of Sweeney Todd the uk play and movie.😂

How outrageously evil. This business owner is a thief and needs to be charged with theft then banned from owning any business ever again.

@Esther_is_my_name

Ай бұрын

In a wonderful reality, every business should go out of business then, they are all a bunch of thieves.

@SarahRamsingh

Ай бұрын

The F rating says it all but she can't walk around with any cards.

the fact the place gives out "loans" for their products explains it all

@jacksonrelaxin3425

2 күн бұрын

You’ll break out in pimples if you miss a payment!

They need to take away her debit card and replace it with a credit card that gives her more protection.

@GeorgiaWhisper

Ай бұрын

Right. A credit card with a limit/alert.

@Master63y

Ай бұрын

And or approval required before payment. Like the kind they make for kids

@c7adventures376

Ай бұрын

Might be time to stop going places alone.

@fabianmckenna8197

Ай бұрын

Absolutely........ My mother-in-law developed alzheimer's age 88 and first thing her son did was remove her cards and cheque book. She was getting calls, messages and emails from all and sundry with demands fo payment of unwanted goods which never arrived anyway. A text arrived from "Amazon" supposedly seeking £2,500 for a TV that had not been returned along with several similar scams and of course she kept answering junk calls like that. Finally removed the phone but she would still get upset about not having paid and feared arrest. Son also stopped all of her charity donations including world hunger, water, children's education, donkeys, bears, lions etc which was costing her £95 a month. One well known charity which had always been close to her heart, actually sent her a letter requesting she increase her already substantial donations as inflation had reduced them. Son just cancelled them all!

@johnbarber7952

Ай бұрын

We took all my grandma's cards away and always make sure she has $40 cash on her at all times. Everyone's happy this way.

Everyone should boycott this business. Restocking fee of $1,700? This predator, Zeev Goldin knew exactly what he was doing and took advantage of this poor woman due to her challenges. Goldin should be investigated and thrown in jail.

@didntlistendad

Ай бұрын

Yevgeny?

@Volundur9567

Ай бұрын

​@@didntlistendadda

@didntlistendad

Ай бұрын

@@Volundur9567 why sneer at an honest question? Never take up teaching with that attitude.

@debrawalker2414

Ай бұрын

Agree 👍

@James-gk8ip

Ай бұрын

@@didntlistendad Yes. "Eugene" in English.

I once worked for a financial car loan company and someone financed 3 cars in one day. It was later determined he suffered from bipolar and the company did the right thing and tore up the contract.

@kashawnk2975

Ай бұрын

Wow that’s very understanding. Most car dealerships only cares about your money

@blackcherry6877

Ай бұрын

3 cars in one day? Either the cars were very cheap or he was rich.

@anicesuprise1459

Ай бұрын

That's a good company! .y mum and I have this and it can get like this at times.personally not cars lol but home products x

@newmove4378

Ай бұрын

Litigating this would be far more trouble than it was worth and the company would have lost significantly in terms of lawyers fees etc. They were right to rip up the contract.

@AB-ol5uz

Ай бұрын

One of the signs of bipolar is manic shopping...

Unbelievably wrong on every level. Over $1700 as a restocking fee! This is highway robbery.

@cltransler

Ай бұрын

"restocking fee"... $1,700 to put a couple of jars on a shelf?

@TravelingwithValeman77

Ай бұрын

Exactly and just 15 mins later. That's criminal!!

@helpis0ntheway

Ай бұрын

They refused to take the creams back, the ~$1.7k was for the creams & a restocking fee for the devices he refunded her. How did so many people miss this in the video?

@cltransler

Ай бұрын

@@helpis0ntheway We heard it. It's just ridiculous. They're scammers, known for being scammers, reported to the Better Business Bureau, but sure "we didn't listen."

@1stamendmentmedia464

Ай бұрын

I volunteer to come and put it back on the shelves right where it came from for free

Wow...he just destroyed himself by doing this. What a horrible person!

@ThePsychoKillers

Ай бұрын

they don't care. He will probably just close shop and open elsewhere.

@oaktharas

Ай бұрын

@@ThePsychoKillers😂over $7000? No…. He’d lose 50K for violating his lease

@deborahwheeler4302

Ай бұрын

Nor did it cost $2k either.

@newmove4378

Ай бұрын

Lets see what happens, he's obvious;y a slick conman so may survive.

@yeetnama9094

Ай бұрын

They're Israeli so they get money from tax payers anyway, regardless bc this group of criminals have more protections rights and free money than any other group on earth

$1.7k for the "restocking fee" and do not want the products back? In other words, the product didn't cost $7k in the first place!!

@teresalegler2777

Ай бұрын

Exactly!

@kerrynicholls6683

Ай бұрын

You know it, I know it. That’s how much it cost, even possibly less than that, but with a huge markup. Truly disgusting man.

@just_cayte

Ай бұрын

That's over a 300% markup.

@aaronsullivan_

Ай бұрын

You don’t understand economics then but how is the business going to be accountable for her illness.

@mandyharewood886

Ай бұрын

Huh? He took most of them back. The $1.7 k was for what he did not take back and the restocking fee. He's still a predator though. And a fool.

Someone should provide this guy a closed door visit.

@ContentMadame

Ай бұрын

Amen, and amen, and amen.

@lakesnake2005

Ай бұрын

He needs to be very careful around windows in tall buildings. Know what I mean ? He's Russian, he will understand.

@LugerLau

Ай бұрын

Where does the line start?

I know this place! I was just passing by one day and was very aggressively pulled inside. I was given a sample of cream to make me look younger and a very HARD sell to purchase. Thankfully, I got out of there with my wits and money intact. But now, you better believe, I walk a block out of my way to avoid passing this place. Pathetic business!

@gamertech9871

Ай бұрын

Women

@tootselee3097

Ай бұрын

If you have the time, you should walk by this place while recording video. Expose their tactics.

@jasonscott4366

Ай бұрын

Im Gonna go out on a limb and say this didnt happen

This is an "upscale" version of the people that harass you from their mall kiosk, with their garbage skin and hand creams.

@ambermyers7463

Ай бұрын

The question is why are malls allowing these aggressive kiosks?? Main reason I no longer visit the mall.

@jonnablu88

Ай бұрын

​@@ambermyers7463The reason is $$$$$$$$$$!

@vicentelopez3888

Ай бұрын

I need head east bay

@sunshinesunflowerz1647

Ай бұрын

Had one of these experiences when I visited the mall, here in TN and it was a Jewish woman. Products were expensive AF!

@MinervaAlvarez-dx3jc

Ай бұрын

Right and the kicker is the best skincare is going to be straightforward, more neutral products not luxury products that hinge on some new rare ingredient. Dermatologists say it time and time again: the best products are going to be La Roche Posay and Rovectin.

He knew what he was doing. Shame on him and anyone who abuses the elderly

@HOODSSWEETIE

Ай бұрын

Stop calling her elderly. I am 61 and I do not consider myself elderly. She is sick.

@bettydamnboop3030

Ай бұрын

@@HOODSSWEETIE I meant no disrespect as I am elderly myself.

@shaniya3847

Ай бұрын

@@HOODSSWEETIE61 is elderly

@OatmealPancake-ej8ky

Ай бұрын

61 is not elderly. Mike Tyson is about to do a fight and he is in his 60s 😂 80 is elderly. people live to be 90 to 100 nowadays with our advancements in medicine. This woman is 60 years old with Alzheimer's, she not elderly she is just sick.

@missjo2036

Ай бұрын

​@@HOODSSWEETIE well both of you are close enough. Your only 4yrs away

A $1600 LOAN?! A loan to the business? From them to her? Why would that happen at a skincare shop?

Just fully refund your customer, ffs. She didn't even used or opened the products.

I hope she sues for well over $7K!

@cheleshows

Ай бұрын

That was my thought, as well.

@user-qf7ud5de9h

Ай бұрын

God is watching all of us.

@cheleshows

Ай бұрын

@@user-qf7ud5de9h but don't help us, THAT'S crazy talk

@johnbarber7952

Ай бұрын

For what? She gave them her debit card? They need to take grandma's cards away and just give her $40 cash to walk around with. That's a $1,600 lesson for the family.

@anjaplushenka5995

Ай бұрын

@@johnbarber7952 *You need a brain.*

Shut that store down!

@mikeclemets863

Ай бұрын

A loan wtf scammers. Fraud

@lakesnake2005

Ай бұрын

A visit from the IRS might be just the cure for this.

omg! That’s horrible, I hope no one ever shops there again!!

Disgusting. They should be shut down and the employees should be jailed. There was a store in NYC that accosted people walking by and practically dragged people into their “salon” to con them into services. These stores need to be shut down.

25% stocking fee accrued for the scam artist, charge him with financial abuse and exploitation then shut him down with a F rating on BBB.

@chuckxu5910

Ай бұрын

I live on international Blvd east Oakland my liberal friends, and it already looks like little Haiti 🇭🇹

@bunjijumper5345

Ай бұрын

This shop is run by Israelis.

@MissingScaffolding

Ай бұрын

This. Not enough people fight back. Only 1% of insurance claim denials are appealed. The FTC has a quick and easy site to report consumer fraud. Local PD can also take reports of fraud. BBB will get involved and try to help. Local authorities, attorney general. File medical board and bar complaints against complicit lawyers and doctors. File VAERS report yourself if you have vax injury. EEOC for employer discrimination. Sure, there’ll be retaliation, which you use as further evidence.

@davidcampagna2223

Ай бұрын

While I agree that this business is morally bankrupt, the BBB is a total scam for both business owners and people who use that as a measure of a company's practices. They (the BBB) force you to pay them if someone launches a complaint against your business, legitimate or not. And the only way to get positive reviews is to pay them. It's kind of like yelp but with an airre of unearned clout.

@larsonfamilyhouse

Ай бұрын

@@davidcampagna2223 yes, bbb is a scam for sure

Good news everyone, Elements is starting to get deluged with negative reviews, the Internet won’t let him get away with this!

@JustMe-gs9xi

Ай бұрын

Karma plus..

@anythingandeverythingABCLife

Ай бұрын

i don't agree when people purposely leave bad reviews just because they saw something on tv. you never shopped there, yet you leave a bad review. the goal is to ruin them. tbh, it's kinda scary how vengeful people are, for something that doesn't even involve them. they almost get a high from it.

@jimringomartin

Ай бұрын

John Lennon: Instant Karma is gonna get you.....

@helenhines2712

Ай бұрын

​@anythingandeverythingABCLife Are you kidding me??!!! Did you not see what that store did to this woman?? You don't have to have a personal bad experience to complain. A normal person would stick up for this lady and community at large. Scammers, bad business people need to be shut down, period!!!! You're a piece of work for thinking otherwise!!!

@xplorercolorado9224

Ай бұрын

@@anythingandeverythingABCLife Normally, I would agree with you about cancel culture. But this situation is different; we are talking about a business that scams a sick woman and has the potential to scam others. In fact, they do have that history already, and that is why they scored an F in the BBB.

I've been literally dragged into this place by a woman a while back while walking in front of it, they put stuff on my face, and I was basically bullied for not wanting to buy anything and trying to get the fuck out of the store. At no point did I even want to enter it. A few days ago I made the careless mistake of walking in front of it again, a sample was pushed onto me, and "cmere cmere cmon come in come on" while I was walking away. I had to speedwalk away from it. It's a horrible feeling. I normally cross the street just to avoid it.

@prometheus5700

Ай бұрын

It's like a brick and mortar version of the county fair

How about all the phone scammers who rip off old people, that’s a huge problem too.

@uy7munir

Ай бұрын

how about not talking to strangers on the phone? fixed the problem for you, no charge.

@nostalgia46

Ай бұрын

@@uy7munir I routinely hang up on phone scammers, but the elderly, especially those with dementia, are not as savvy. Thanks for playing though.

@socommaster

Ай бұрын

Life isnt perfect ​@@nostalgia46

@nostalgia46

Ай бұрын

@@socommaster That sort of goes without saying, right. Life is made all the less perfect by people who behave badly towards others.

This is woman shouldn’t be walking around alone . She could end up losing her way.

@audrab27

Ай бұрын

Especially with a credit card/debit card that have a high limit

@Master63y

Ай бұрын

She should be allowed to walk around but with a body cam. I've seen an elderly lady in my neighborhood with one, when she stopped for conversation.

@dawsie

Ай бұрын

So because she has early onset of alzheimers she has to be locked up. You are both pathetic. To me it sounds like you have never dealt with someone with Alzheimers or dementia, it starts out very slowly it’s not noticeable at first. You have to go through testing just like dementia it’s silly little mistakes. But other than that you’re fine, I think someone at the store knew enough about the signs and took advantage of this woman. You can live for months with early onset of either alzheimers or dementor and still function 95% of the time. It’s just sad that there are people out there who will take full advantage of people like this woman. Something like this happened to my Dad at the shopping mall years ago while I was in hospital one of them skincare stalls hooked my Dad and they tricked him in to believing the product would help with my scars after my surgery. He bought 3 different skin care products for over $160 AUS and because of what they were they would not take them back as they are creams and once the items have left the mall there is no refund. I never told him that he had been scammed. I cannot use skin products due to allergies to most of the ones on the market. Once he had forgotten about them I gave them to a friend who could use them. He does not have cards in his wallet that are active now, I make sure he has cash in his wallet and that stops him from spending. He does not drive when on his own, but nor do I keep him house bound, thankfully I live in a small village, one thing here is they are a dementia and alzheimers friendly town, If he shows up in town looking lost I get a phone call and they make him happy with a cup of tea while a drive in and pick him up as if we had planed it that way. I hope when your time comes with this infliction your family don’t treat you as a prisoner in your own home but treat you with respect and have informed those around you to ring them so they can do the same thing I do with my Dad, allow him the freedom but with an invisible leash so that he can be brought home with dignity.

@CarolynForney

Ай бұрын

@@Master63y Good idea.

@CarolynForney

Ай бұрын

@@dawsie I don’t think anyone believes she should be locked away. Maybe she should always have a companion or as another commenter added that using a body cam will help. There are too many stories and posting of lost adults with this issue. My neighbor’s husband was retired and went to Atlantic City for the day. He never came home and was found days later filthy in an alley way. They didn’t know at the time that he had Alzheimer’s. It negatively progressed from there. Most like each individual is hit differently people are just showing concern.

How can a corrupt business like this having an F rating by the Better Business Bureau be allowed to remain in business? Hope they are out of business ASAP

@joshm3342

Ай бұрын

The BBB has no authority over business owners.

@little1942

Ай бұрын

The BBB means nothing. Plenty of garbage companies (including abusive debt collectors) have A ratings because they BUY their ratings. And as the previous commenter said, they have no authority or power. They are informational only. The problem as I said, is that you can no longer trust their rating system.

@Whatdidthefoxsay124

Ай бұрын

It’s not a govt agency

@pattymelt-go3fv

Ай бұрын

He could resurrect his dying business by giving free facials to dementia patients, and free foot massages to their care givers. Put a nice sign in the window and do that for a week or two. Plus an apology...about how he's learned from his mistake.

@user-cv2cv4gq7r

Ай бұрын

I checked a large home improvement company with BBB RATED AT F MINUS YES F-

That woman should not have access to a debit card

@vivianhernandez4270

Ай бұрын

You are right.

@bscats1

Ай бұрын

Blaming the victim?

@missbettyxxx

Ай бұрын

@@bscats1it’s true whether it hurts your feelings or not

@prometheus5700

Ай бұрын

@@bscats1 How is protecting the victim = blaming the victim? Put your buzz phrases away.

@chatbud

Ай бұрын

This woman is sick and should not be allowed out unsupervised.

THIS is elder financial ABUSE!!!! This needs to be charged as such!!!!

@freeradicals5144

Ай бұрын

Unfortunately, being 'older' is, in itself, a disability. After retirement, I'm finding out, again and again, how 'dismissive' younger ppl are. Twenty years ago, I went through this with an elderly neighbor, trying to help her out, now, it's me : (

@TheMurtnaT

Ай бұрын

It's a disability not elder abuse.

He a straight menace we don’t do the elderly like that

@992001jeffr

Ай бұрын

So you only do younger people like that?

@neonnoir9692

Ай бұрын

​@992001jeffr anyone of sound mind is responsible for doing their DD and making their own decisions.

@992001jeffr

Ай бұрын

@@neonnoir9692 Ok, so you would do young people like that.

@MouseCIick

Ай бұрын

@@992001jeffrI hope most young people can make rational decisions, but who am I kidding. Look at social media.

@bunjijumper5345

Ай бұрын

Israeli owned shop. This is how they treat Americans.

That store needs to be shut down.

Remember, when an individual does it, it's theft, when a business does it, it's an "Accounting Error"

The couple needs to file a charge-back with their credit card company. The employees and owner should be ashamed of themselves.

@jenniferfitzgerald1796

Ай бұрын

It was her debit I believe

That’s just sickening. And her friends and family were there to help her 15mins after her purchase. Not a day or a week. Stocking fee? Who is that shop owner kidding with that scam. I hope she gets all her money back. F is failing, close down this scam of a business already.

@IrishAnnie

Ай бұрын

She can complain to her credit card. Family needs to take it away from her.

@kittenpawsbb

Ай бұрын

@@IrishAnnie I think it was her debit card. But I do agree, if her Alzheimer’s is getting worse, it maybe time to take her cards away. For her own good. Thank you

@thomasjoseph5876

Ай бұрын

@@IrishAnnieThat's the problem, most of the charges were against her Debit Card which is virtually impossible to charge back against. Once the money is out of your account, it will take a court judgment to get it back. That's also why they made her take out a loan as well. But with loans, you usually have 3 business days to rescind them so that won't be a winning deal for them. The best way to deal with this is to no longer allow her to go out alone. Bad things will continue to happen. I know it is frustrating to lose one's independence but in cases like this, it is for the best.

@carwashadamcooper1538

Ай бұрын

"Restocking" fees are nearly always the wholesale cost of the product plus 2-5% It's to Guarantee a profit on returned items in case they can't be resold. Doesn't matter if the returns are in the exact same condition as when purchased and can in fact be resold, that fee will be charged regardless.

Same thing happen two weeks ago to my friend who has Dementia. She was tricked into purchasing $675 of skin cream. She forgot to take the products with her when she let the store. We got her money back.

@J7pat7

Ай бұрын

At this same place or somewhere else ?

@zzizahacallar

Ай бұрын

That's awful

@Youmightknow111

Ай бұрын

Your friend should not be out alone. She cannot defend herself or think correctly. She needs to have a chaperone while out shopping. I am Glad she got get money back.

Owner definitely in the wrong. But why husband and family letting her walk around by herself and she got Alzheimer’s? 🤔

Sophia needs to have someone in charge of her CC/DC.

That guy needs to be put out of business.

There's gotta be a Federal criminal charge in here.

Judge Judy had this issue in her courtroom. I worked in cosmetics and skincare for over 30 years! This is OUTRAGEOUS & DISGUSTING!!! Taking advantage of ANYONE let alone a woman with Alzheimer’s!!!

There's no difference between that sort of hard sell and the telephone call scammer who tells old people they are receiving "error messages" from their computer and they need to pay for "security software" immediately. Taking advantage of confusion, deliberately poor communication, and distractions to force someone to buy all that stuff? Not kosher, dude. I'll bet that the moment they realised she wasn't tracking properly is when they just started ringing shit up on her card. There's no way one midlle-class old lady with an air of vague detachment is going to "purchase" so many items - not a legit sale. Not even close.

I feel like they need to take her cards away and accompany her from now on when she leaves the house. There are tons of people who will take advantage of her out there

Well, this is Los Gatos. You don't mess with people there; they'll take you down. His store will be out of there and blacklisted in no time.

@tl1533

Ай бұрын

And his business has an F rating along with a lot bad reviews before that.

@kaiarevalo2952

Ай бұрын

That’s what I thought. It’s a very nice community. I go to Los Gatos a lot and you will sense people there don’t like shitty things hahahahhaha

@bunjijumper5345

Ай бұрын

He will move somewhere else. He is Israeli.

@lemondrop7305

Ай бұрын

@@bunjijumper5345 he's greek

@theheartoftexas

Ай бұрын

Maybe they’ll deport him?

This is absolutely predatory behavior. 😢

Shop Owner is DISGUSTING! Shame on You!!

That is just DISGUSTING & DISRESPECTFUL.. i grew up in and near Los Gatos and this is not what Los Gatos is about... SHAME ON THE STAFF AND OWNER OF ELEMENTS ... SO SHAMEFUL

@andybarr6751

Ай бұрын

The worst people take advantage of high trust communities.

@Jeff-sp7bg

Ай бұрын

Half of the bay area moved to the Sacramento Valley and they absolutely wrecked it. Trash everywhere, nasty, rude, mean , spiteful and arrogant drivers. Disgusting what happened. I'm not surprised someone in the bay area would take advantage of someone. All they worship is money.

That’s sad. That store owner is shameless. Honestly, I hope families in that situation will give their affected family member a pre-loaded debit card with $200 on it. And take away the rest. Anyone in their right mind wouldn’t get hustled like that. As strict as California is about everything, I’m surprised it’s not treated like elder abuse or abuse of an infirm person. One day you’re a normal, productive member of society. Another day as helpless as a young child. My aunt with dementia was getting phone calls from strangers on her cell. I told my cousin to see if she could block all unknown numbers. Anything not close family or friends. And replace her car key with an uncut duplicate. She was always grabbing her keys and saying she was headed to the store.

@freeradicals5144

Ай бұрын

Excellent solution with the debit card.

Why is she allowed to have a debit card if she can't remember what she's doing

My mother in law had Alzheimer's and the first thing you have to do is take away all credit and debit card from them. If you don't, this happens sooner or later.

All the store has to do is be compassionate, take the product back and refund her money..Geez...😬

@rollinontwojohnny3586

Ай бұрын

There is NO compassion anywhere in that ship show of a shop! I think tar and feathers needs a comeback and that guy is our winner!

@lllmmm3572

Ай бұрын

Didn’t you get that this business is a rip-off company? They rip people off. That’s what they do. There’s not going to be any compassion.

@yeetnama9094

Ай бұрын

Israelis and those of this tribe don't understand basic human compassion

Disgusting behavior on the part of this scam business. I hope they get boycotted at a minimum.

@jdos5643

Ай бұрын

This is like some Elizabeth Holmes stuff going on here and yes I said her name in her fake voice.

Narcissistic Greed.... Disgusting.

What is she doing out and about alone?!

7000$ for skincare 🥴🥴🥴🥴

@jdos5643

Ай бұрын

Best skin care is moisturizer sunscreen and aveeno lotion. Nothing else

@swicheroo1

Ай бұрын

@@jdos5643 I'd also add Petroleum Jelly. It's what dermatologists recommend for just about everything. And is applied after surgery to incisions.

@terry_willis

Ай бұрын

Unethical. NOBODY, I don't care how sane they are, would buy $7000 worth of that stuff. The salesman/woman has no morals. He/she had to know he/she was ripping off this old lady. It's no different than taking money from a three year old child.

@andrewli1519

Ай бұрын

That should be illegal. Try this and try that and secretly charging for all of it. They knew what they were doing. Business should be shut down for good and make the owner pay everyone he took advantage of. This guy's a big player. He didn't even bother to make the statement in person, kinda shows the person he is...And maybe throw him in jail too, and then may all of this may help to stop him from doing it in the future. If he does it a second time, he will no longer be able to do business in that state and harsher penalties to be given to him...

@hollygolightly7475

Ай бұрын

Whaaaattt??? Doesn’t make sense

I too have a friend with early onset of Alzheimers and know the pain of this. Being taken advantage of is just the lowest of the low.

So she remembered every detail of the experience except for how much the total was 😭😭😭😭😭 yall believe anything

@davidhoward4715

Ай бұрын

I remember when trolls had some imagination and wit. Now you’re just pathetic, swivel-eyed crackpots peeing in alleyways and shouting at the wind.

Great investigative reporting. Prayers for justice.

7k for skin care products, that by itself makes no sense.😢

That business is TRASH 🚮. They absolutely took advantage of her but I’m positive they’d do the same to everyone else who accidentally finds themselves in their store. 🙆🏻‍♀️😳🇺🇸

@juanitadudley4788

Ай бұрын

She didn't accidentally find herself there, he invited her in.

@journeyoflovelight

Ай бұрын

@@juanitadudley4788 and gave her free alcohol. I bet they do a lot of business after free alcohol.

Sophie needs to stay home. She remembers every detail but not the part where she gave them her credit card. If you had your driver's license away she should not have a debit card as well.

They need to take away her debit credit card or give her one with a small balance. You’re responsible for your purchases.

The unfortunate and frustrating thing is that these criminals can close up shop and move to a new city and do it all over again. 😤

@roseguber3240

Ай бұрын

It's a chain, they are everywhere around the world...

@cattastroficka196

Ай бұрын

Actually all they have to do is change their name. That’s why a lot of supply companies get a personal guarantee on contracts so if the business shuts down, at least they have an individual to go after.

And the fact that they coerce and con elderly people to use debit card instead of credit card for some junk non brand skin care is absolutely criminal. There should be law to make this criminal, not just civil.

@dontbotherwithreplying1543

Ай бұрын

Not elderly, just older. It's funny how she remembers EVERYTHING about that day but can't remember buying that crap.

@matthewlupton1539

Ай бұрын

@@dontbotherwithreplying1543 are you 5 years old? do you not know how early onset dementia works? let the adults talk in the comments go back to your cocomelon videos little kid

@Lostgenerationdegenerates

Ай бұрын

@@dontbotherwithreplying1543 Exactly what I thought but I also believe he scammed her too.

@GrandMoffVixen

Ай бұрын

Bull crap. Tell me you do not understand what early onset dementia is, without telling me you do not understand what early onset dementia is.​@@dontbotherwithreplying1543

They absolutely knew what they were doing,after the phone call it should of been over .. disgusting 🤬🤬🤬🤬

why would she have access to charge cards i read in comments someone suggested pre paid cards

They used to call guys like him “flim flam man”.

@borountree4539

Ай бұрын

He's a genuine snake oil salesman! 🐍

@jillmac2000

Ай бұрын

They need to call him "Inmate number #####"

@juicyfruit6311

Ай бұрын

Yeah. They call Dolly Dementia "sucker" because there's one born every minute.

@terencejay8845

Ай бұрын

I have a movie called exactly that.

Once someone called them and advocated for her to the staff that she didn't want to purchase those items before you charges a customer, than fraud charges should have been filed in court. I hope that her credit card company cancelled the charges. The community needs to place a protest in front of his business. It's GARBAGE that he's selling because if they have to use those tactics to make sales than the product line speaks for itself.

@JRPLawyeress1

Ай бұрын

I think she used a debit card. You’re right, a credit card company would remove the charges.

@HOODSSWEETIE

Ай бұрын

Hopefully that business will refuse to let him sale their products any more. I am sure that company does not want his reputation behind their products.

@friend5102000

Ай бұрын

@@JRPLawyeress1 That's the reason you should never make purchases with your debit card using a PIN. Only use the credit option. Your bank will NEVER reverse the charges if a PIN is used in the transaction, because they will say, ONLY the cardholder should know the PIN. Several years ago, my wife and I stopped shopping at our favorite grocery store, when during their restructuring they required all transactions to be in the form of debit. We haven't been back since.

She is right. This man and his shop are predators.

That’s the same brand I got coerced into buying on my cruise smdh. You go for a massage and they do a “complimentary” eye treatment, then they aggressively try to sell it to you. There must be some kind of crazy commission for selling this.

Sophie don't need a credit card when she leave the house alone..give her an ID and a phone that's it!

@TruthBeTold121212

Ай бұрын

it was a debit card - worse.

Don't consumer laws in California give people the right to return products within a given timeframe?

@jr1252

Ай бұрын

the exemption is if they have a sign posted by the register that says all sales final or no refunds but there must be signage visible by the register where someone making a purchase would be able to see it. it’s can’t just be written on the receipt only because you get that after the transaction has been done so no warning

@SL-lz9jr

Ай бұрын

And even then it’s still a civil case requiring going to court.

@soysan34

Ай бұрын

Always pay with credit card not debit, there are no charge backs on debit!

@lovequeen7080

Ай бұрын

Zero personal accountability here. How would the salesman know she has Dementia? She can remember everything, but can't remember the purchase. Why hasn't the husband capped her credit card daily limit if she has dementia so badly??

@UnstoppableYaris

Ай бұрын

The key phrase here was "cops decided it was a civil matter". So now it has to go through courts.

That happened to my late stage Alzheimer’s patient here in palm desert for 10 thousand plus he ran the card twice.refused to give it back,this is a common practice

My rule and Trigger is, any place that gives you champagne is a sign that they're going to be charging something!

The bright side is she knew one person on the street that helped her immediately. A good neighbor.

Don't mess with Los Gatos. He's done. Cooked.

Guy's a scammer. He flat out stole her money. NEVER VISIT THIS STORE!!😮

Always contact your bank immediately. Even if it is a debit card, many banks will assist with these types of situations. Similar to a stop payment on a check. The purchase is immediately deducted from the cardholder, but the seller does not receive the funds as quickly.

Wait! They charged her a restocking fee, and also put her on a buy now/ pay later plan.. thats wild

small claims court for the last $1,700

I had to pause this video halfway through because it hits home way too hard! I was my mother’s caregiver as she was going through her journey with Alzheimer’s. When it was first starting I still wanted her to feel as if she had her independence but I also wanted to make sure she was safe so I was her shadow everywhere she went. It was so heartbreaking watching how shop clerks would realize that mom had dementia and would try to take advantage of the situation. Everything from shorting her change to asking her for her checkbook so they could fill out the cost. They didn’t realize I was watching over her because I would pretend to be just another customer in line behind her.

@mentalie

17 күн бұрын

Wow

That women knew exactly what she was doing and her husband found out and got mad at her. That being said you should always be able to return merchandise unless you started using it already.

Thank you for exposing this heartless business and owner! Elderly and disabled people should not have to worry about getting abused that way, if laws were broken there should be consequences, if no laws were broken we need new laws!!!She called someone for help-the sales person knew it was robbing a vulnerable person! This is like when a store shortchanged a disabled student because they realized they could get away with it. Reprehensible and shoppers take note!Abusive stores do not deserve any business.

What a disgrace to that community. A predator hiding in sheeps clothing. Boycott Elements. There are so many shady “business owners” who want to “sell you something/show you the trade” but take your money and go overseas. I think that Zeev Goldin didn’t want to talk or we would hear his accent and figure out where he is really from.

@n.c.467

Ай бұрын

CANCEL CULTURE...get going on this one!!

@evettegarcia4804

Ай бұрын

I AGREE 100% !!! 🇺🇸 get him out the community!! Cancel THIS BUSINESS !!!

@user-mg2kf7dt9g

Ай бұрын

We all know where he is!!! Trust me typical of that culture!

@thekid1597

Ай бұрын

She did great a great interview, but you believe her B.S, the only problem she had was buyers remorse.

@jamesbuckingham8073

Ай бұрын

@@user-mg2kf7dt9g What a dumb comment, were y'all there to witness this event that she had multiple glasses of champagne ? Y'all should apologize, you know nothing.

WTF???? He's charging a restock fee for products that he provided from his own inventory that very day? Restock fees are charged when an item is ordered into a store as a special order and returned, that is not a stock item. A restock charge might be charged if a customer returns an item without a receipt. This guy is a criminal. I hope that her family pursues civil charges to get the rest of this woman's money refunded. I'm certain that the publicity from this news report will have a negative impact on his business. No defamation from the news station. Only facts reported. NO WAY a woman with all of her mind intact would purchase $7,400 of skincare products on a whim. They saw her as a mark and took advantage of her. If the guy running this place had any common sense, he would have taken the unopened products back and refunded her 100%. That day. IMMEDIATELY! I'm looking forward to the follow-up report where this guys' business is shut down for good.

@Darknesssleeps

21 күн бұрын

That’s not true. Restock fees are retail dependent and have different rules

She remembered the walk, remembered them approaching her on the street, the champagne, the product he used for under her eyes and more. She just don't remember the sale. Buyers remorse?

Shyster through and through

@thekid1597

Ай бұрын

She sure is.

I just went through this with my mother. Don’t let someone with illness out with large credit cards or money you’re not willing lying to lose as they are legally liable. Best wishes.

@PurpleRose8725

Ай бұрын

You missed the part where they OPENED a charge account. Not having anything would not have helped much.

@spacewolfjr

Ай бұрын

@@PurpleRose8725 I think the charge account was for $1,600 -- if her max was $5,400 that's still way more money than she needs to be walking around

@pattymelt-go3fv

Ай бұрын

I'm sorry for your troubles. The husband was obviously new to his role as care taker. The best thing I did when my father got dementia was hire an elder law attorney. She got him in home 24/7 care during covid but it took 9 months from the start of the process. The rules have changed a lot since then unfortunately. So to every one out there? When a relative or spouse gets this disease...go to an elder law attorney ASAP. They usually give free consults also...pick one with good reviews. Don't automatically go to the first one and don't go the social worker route if you can possibly help it. But this may also depend on where you live in the US.

Why would she have a credit or debit cards in her possession? Why does her family let het walk around alone? How is her signature legally binding?

@4NaturesStory

Ай бұрын

Bingo.

This makes me so sad. My dad died after four years with dementia.

That store is a scam.

This makes me so infuriated. What this business did is no different that those scammers calling elderly people's phone and telling them they owe the irs from another country. Karma will take care of this.

Once in Lahaina Hawaii I was hoodwinked into an Italian skincare salon with offers of free samples put on me I soon realized they expected me to purchase products. I was 68 at the time. At least I realized free samples were not free. High pressure sales were applied. I could barely leave the salon. The manager was watching the poor sales lady the whole time adding his pressure to her performance.She even followed me out of the salon onto the sidewalk where she then found a new victim. This woman should have known better. At least she realized her mistake and wanted a refund. I witnessed the same tactics when I worked at a furniture store. High pressure sales on an older person who are slow to realize what is happening is a real problem. I worked for a doctor who had brain deterioration, after retiring he went out and bought a brand new truck when he didn’t have need for it. His wife and family were able to cancel the sale loosing no money for restocking

Thank you to the news team for helping.

A clearcut case of abuse. Sue and win, preventing future incidents.

LOL. They've already started the review bombing.

@sp-wj6ef

Ай бұрын

Karma....

@AngelAPAVLOVSCornDog

Ай бұрын

Good😂

@journeyoflovelight

Ай бұрын

Yes!!

@anythingandeverythingABCLife

Ай бұрын

i don't agree when people purposely leave bad reviews just because they saw something on tv. it's cancel culture at its worst. you never shopped there, yet you leave a bad review. the goal is not to leave a real review; the goal is to ruin them. tbh, it's kinda scary how vengeful people are, for something that doesn't even involve them. they almost get a high from it. if they are so bad, let them ruin the business themselves. let actual customers leave real reviews

@rose4490

Ай бұрын

​@@anythingandeverythingABCLife *No, his business awful, and he deserves to be canceled and deported!*

How does she remember all that… i call BS

so, it's a criminal matter if I steal from the store, but a civil matter if the store seals from me. got it. welcome to america