Thank you so much for the video. I cancelled my i30 Active order today due to this issue and I've test driven the new Kia Cerato Sport (Safety Pack) that comes with the 10 inch wired display but the only downside is the outdated LCD dash odometer.

@UniqueCarsandParts

2 жыл бұрын

Smart move. Wish I could hand mine back

Thanks for posting this! It’s at least somewhat reassuring to know there’s other people with this issue. For everyone’s reference; I ended up raising a case with Apple & going through a very high level technical support + engineering team and getting assigned a case manager. This went on for MANY months and came with ALOT of tests. They finally confirmed recently it is nothing to do with Apple and all tests were fine on their end. A complaint I had with Hyundai also did nothing and just stated to keep updating my phone & car when relevant updates came out. Raised a case with Fair trading that got closed after they stated they could not get in contact with Hyundai. Lost as to of where to look next.

@VroomBroomZoom

2 жыл бұрын

Wow, you’ve taken this far! Let’s hope for a good outcome with iOS 15.

@anthraxs_cam

2 жыл бұрын

@@VroomBroomZoom just wondering, was did fixed with the iOS 15.1? With 15.02 it is still not fixed (I still have to update the KIA infotainment tho')

@timshepherd6360

2 жыл бұрын

Hi Marcella, I'm a journalist with the Australian Broadcasting Corporation. I'm looking into the issues with wireless carplay and how it has been handled by Hyundai and car dealers. I'd really like to hear more about what information you've been told from Hyundai, Fair Trading and Apple. I can't put my email address in the comments but it is in my about section. Hopefully talk soon. Thank you, Tim

@antonioyip6673

2 жыл бұрын

I have updated to iOS 15.4 still have the same issue

Same thing here, screen crashes 3 to 6 times an hour, It isn’t safe to be constantly resetting the display while driving , I heard a rumour that Maurice Blackburn are considering a class action, maybe if enough of us register.

@steveedwards8513

3 жыл бұрын

As an update to this Hyundai have confirmed they are aware of the issue, the are hoping the next Apple IOS update due latter in the year will go some way to fixing the issue, they have offered no help or assistance beyond that, I have lodged a formal complaint with the ACCC which you can do online, I suggest all owners do the same thing as it may force Hyundai’s hand, your only other choice is to just put up with it.

@steveedwards8513

2 жыл бұрын

@@derekdorsett3353 Hi Derek, I tried 3 different model iphones and they all crashed, whilst this is true with android in wireless format, you can switch to wired mode with android and it works fine, passed me off as well, I had to ditch my thousand $ iphone and purchased an older samsung s10 to see how it worked, been using it for the last 4 months with very little issue, it is definitely Hyundai's implementation of the wireless application but they refuse to fix it so you do not have much choice, buying a cheap phone was the most cost effective workaround.

Hi, I'm a journalist with the Australian Broadcasting Corporation. I'm looking into the issues with wireless carplay and how it has been handled by Hyundai and car dealers. I'd really like to hear more about what response buyers have had from the manufacturer, dealers, Apple and consumer groups. I can't put my email address in the comments but it is in my about section. Look forward to hearing from you. Thank you, Tim

@steveedwards8513

2 жыл бұрын

Tim Shepard, I wasn't able to find your email address anywhere

@Drummasterjay

2 жыл бұрын

Your email isn’t in your about section. Hyundai owner here. Bought the 2022 Hyundai Elantra Convenience package and having the same issues. I’ve called the customer care line that Hyundai keeps blasting all around the comments 5 times over the span of two days and have received the exact same troubleshooting steps with NO SOLUTION or answer to fix this. One person even blamed Apple and said I would have to “contact Apple since it’s Apple CarPlay”. If Hyundai doesn’t fix this, I will not be keeping this car and will be filing a BBB complaint

Thanks for the video. I was going to do one myself. Same problem here with the new Kona, in Romania.I think I have the same system as you, just in a different casing. I basically can’t use Gmaps or Waze, not even make phone calls…it keeps dropping

Same thing happens with my 21 Santa Fe!!! Will try to do the update of may!

If u want to start a petition or something feel free to as we will take part in it

I have a 2020 Kia Rio and facing the same issue with an iphone Xr using wireless carplay. For me it works much stable if I close all the running apps and put the phone into low battery mode before boarding the car. It is far from perfect but disconnect events are significantly less.

Brand new i30 doing the same thing. Dealership told me it’s Apple’s fault and nothing they can do about it. Reduces a brand new car to simply having an AM/FM radio. Would never have bought it if I had known

2022 Sonata. I too love my car. This drives me crazy.

Same thing here with santa fe 2022…. In canada… i totally love the car (all aspects of it: driving, comfort, looks, etc). But carplay keeps disconnecting….

Great video thanks man. Picked up mine brand new yesterday (AUGUST 2021) yesterday & had heard this was an issue. Definitely still is. Have you managed to replicate the issue with the use if the wired connection or using the wifi in place as a means of connection over Bluetooth? I haven’t explored it all myself yet but it’s a bit of a pain so far.

@VroomBroomZoom

2 жыл бұрын

I am fairly certain the iPhone is not able to connect wirelessly no matter what setting. Just waiting for the September iPhone update, as per advised from Hyundai. I have my ongoing doubts that that will due anything, especially considering that the Android also periodically does this (to a much lesser extent). Another update vid will be up shortly after the IOS release. :)

I just bought this car (even the same colour!) and have been having this exact issue! It’s so annoying lol I get it quite often when using maps or driving in rural areas. Have you heard anything else from Hyundai about this?

@VroomBroomZoom

3 жыл бұрын

Just that the latest update is an “improvement”, not a fix 🤦‍♂️🤦‍♂️🤦‍♂️

Similar problem on VW Passat Elegance 2020/2021. The carplay will keep trying to re-connect like 5 6 times. Very frustrating when deciding which turn to take when using Waze/Maps. I have ended up taking wrong turnings. Disappointing.

Same problem with my hyundai elantra 2021 here in Canada!

I bought a 2021 Hyundai Sonata in USA last week and mine is doing the same thing. It does it constantly when I’m using Apple Music, Maps, or anything

Hi, thanks for sharing. I bought the same car recently and facing exactly the same issue and it’s very annoying. Please share if you have found the solution.

@VroomBroomZoom

2 жыл бұрын

Hyundai i30 Apple Car Play: FIXED!!! Wireless disconnection issue solved back to wired kzread.info/dash/bejne/onWCptKNoqq0j5M.html

My 2019 Hyundai Elantra never had this issue but my 2021 does and yes it does on the maps/: and it makes me panic and I have driving anxiety

I have the new Hyundai i30 N and this issue is the biggest con, especially without the ability for a wired connection. Just downloaded iOS 15 to see if there's a fix with that. Will know later today.

@bakeryhill

2 жыл бұрын

Upgraded to iOS 15 - it has improved but not completely resolved the issue unfortunately. I usually get 3 drop outs on the way to work, today I got 1.

What color it is....dark teal? Maybe i'll order it tomorrow....but i think it will choose silky bronze. ....and thanks for videos

@VroomBroomZoom

2 жыл бұрын

fluid metal or something liek that

@1jodlar

2 жыл бұрын

@@VroomBroomZoom just got mine i30,and can't connect to iphone by wire. Do i need some app to download?

I just bought the 2021 Elantra and love the car. I am having the same issue. Mine randomly disconnects and reconnects and it's not just the navigation. It is driving me nuts!

@VroomBroomZoom

3 жыл бұрын

Seems like such a trivial little problem, but soooooo frustrating. 🤦🤦🤦

@coltonlynden7058

3 жыл бұрын

Same here, I can’t tell you how many customer service calls and emails I’ve gone through.

@VroomBroomZoom

3 жыл бұрын

FrustRATIOOOOON!!!!!!!!!!!

@Wickery.

2 жыл бұрын

Just got my 2021 Elantra today and it disconnected randomly as soon as I connected and went to maps lol

@charlesgeorge2197

2 жыл бұрын

I am in same boat and its is sinking! I have found NO solution to this and dont think no one knows one!

We have the same issue with the brand new Hyundai Santa Fe and going crazy we bought at the end of May and now we're into July it works fine and then it doesn't work

@VroomBroomZoom

3 жыл бұрын

Ongoing no change. :(

2022 Kia K5 GT-Line, iPhone 13 same exact issue. Super annoying.

I am having issues with connecting my iPhone 11 with i30 bought in June 2021 at Sydney .any suggestions

@patsyd2673

2 жыл бұрын

Try updating the iOS14.7 and check if it works.

I have a 2020 Kia Ceed with the exact same problem in 2024. I thought it was a cable issue as sometimes the car doesn’t recognise the phone at all, but sometimes it does recognise the phone but will cut out mid maps or terrible sing along to Spotify!

@VroomBroomZoom

3 ай бұрын

Check out my “solution” video

@pratosaurusrex1128

3 ай бұрын

@@VroomBroomZoom cheers. I’ll give this a go. My car is wired car play only but at this point I’m happy to try anything!

Same for us with a 2022 Kia Sportage GT. We’re waiting for a replacement head unit under warranty.

@VroomBroomZoom

Жыл бұрын

Bugger. I think they’ve fixed it now, check out my last video on the topic.

@Martin-np7ho

Жыл бұрын

@@VroomBroomZoom Just forwarded your video to Kia - we’ll see what they say!

My 2021 Kia Rio GT Line has exactly the same issues with Apple CarPlay. Maps, Google Maps and Spotify are very glitchy. Also today when I was talking on the phone in the car via CarPlay it randomly started dialling other numbers from my call history during my call.

@VroomBroomZoom

2 жыл бұрын

Wow, that’s next level. 😒

This happens to me but in the exact same locations on the freeway and another street. I believe it’s something in those areas and nothing to do with car or phone.

@VroomBroomZoom

10 ай бұрын

Yeah, can be the case also 👍 I made a workaround video if you want to ‘fix’ it 👍

How can i update this latest software? I have the i30 sedan 2021 cn7 . Do u need to visit the dealership?

@VroomBroomZoom

3 жыл бұрын

As far as I know, an updat was released in May (Australia). This was to "improve" the problem, but I don't think it has at all.

Hi! ! i don´t have wifi icon... why? is posible tha t it would be anulated by software or ... really my "tablet" dont have wifi module? thx!!!

@VroomBroomZoom

2 жыл бұрын

🤷‍♂️ no idea sorry

Happening to me too with Tucson.

I bought the 2021 i30 nline 3 weeks ago and am experiencing same issue. I have even replaced my phone and issue is still occurring.

@VroomBroomZoom

3 жыл бұрын

Hopefully there is a solution or some sort of compensation soon.

Kia Sportage 2022 same problem,tried everything mentioned and still drops the screen especially on maps. So annoying.

@VroomBroomZoom

Жыл бұрын

Check out my other newer video for a workaround 👍

having the same issue, but using a android, just wish I could hear your video, audio is way way low!

@VroomBroomZoom

2 жыл бұрын

Thanks for feedback 👌

New iOS 15 is out are you gonna be doing a vid ?

@VroomBroomZoom

2 жыл бұрын

Been waiting for it, when I get my download, I’m there 👌

@kyawlinhtoo

2 жыл бұрын

@@VroomBroomZoom thanks mate! Looking forward

I have a 2022 Kia Rio lx and it still is a consistent issue. Disconnects probably 5 to 6 times an hour but sometimes more than that. If anyone has figured out a solution to this issue please let me know

@VroomBroomZoom

Жыл бұрын

Check out my workaround video

Have same issue with Iphone 11 but works fine with Iphone 12. its strange

same issues with my 2021 santa fe. the dealership doesn’t even know how to fix it and keeps saying bullshit thing’s abt bluetooth 😫

@VroomBroomZoom

3 жыл бұрын

Yes, my dealership hasn’t even got back to me 🤷🏼‍♂️🤷🏼‍♂️🤷🏼‍♂️

Once again having the same issue with my 2021 i30, and I have also jumped to iOS 15 beta 2 and it does seem to happen a bit less although it does still happen I don’t think this is all Hyundai at fault

@VroomBroomZoom

3 жыл бұрын

I'm starting experimenting today to see if I can find a workaround. Haven't heard anything from the dealership or Hyundai. 😕

I have a new Kia K5 GT-Line and my iphone sporadically does this disconnection during carplay. There is no wired mode, only the car’s self-generated wifi/bluetooth capability to connect to apple carplay. It can go for hours working fine or 1 minute, but then suddenly it starts and won’t stop doing it nearly every minute on the minute. There will be a slight skip in a song, then 5 seconds later it disconnects. Waze moves from the dash screen to my phone and the song pauses. Then 10 seconds later it re-gains connection and Waze moves back to the dash and the song un-pauses and plays. And about 50 seconds later that whole process happens again, and just keeps doing this. Resetting the phone sometimes works, but often not. Stopping and turning off the car and making everything turn off sometimes fixes it, but often not. I’ve tried changing cellular settings (like private wifi, low data mode, etc), turning on/off background app refresh stuff, turning on low power mode… nothing seems to work. My brain is telling me it’s either a GPS issue in the phone (the GPS is dropping and this results in the map program like Waze/apple maps/Google maps crashing), or something is causing the wifi connection the car transmits to the phone to briefly reset or crash. And because it’s happening to me in such a timely way (seemingly every 60 seconds when it starts), it seems like the phone is in a state of looping timed reconnection attempts. And the fact this isn’t happening to people who are wired (mine does not have that capability via apple, only android), logic says this is an iphone wifi/bluetooth/gps connectivity malfunction. Anyone with any suggestions for a solution would be so welcomed. IOS 15.2 didn’t solve it.

@VroomBroomZoom

2 жыл бұрын

kzread.info/dash/bejne/onWCptKNoqq0j5M.html

i30 N-line android car play the same sometimes the wireless connection ceashes without any reasons, last times in open land so no tuneel or urban jammers etc. i think the radio have a poor/cheap wlan and bt transponder build insinde. but overall wireless is deactivated by hyundai so we uall se this engineer mode hack, its no garantie of work.

My kia niro does the same thing but when my cuts out I no longer have access to my CarPlay.

@VroomBroomZoom

2 жыл бұрын

That sounds a lot worse than my problem 🤦‍♂️

@turbo8706

2 жыл бұрын

@@VroomBroomZoom I have to cycle my car and hope it works. I can tell you the exact points it does it in my commute to work. I only have really two options and now happens on both.

I have that same Problem on my car on Brazil. (Brand new 2021) The hyundai store dont know nothing about…

@VroomBroomZoom

2 жыл бұрын

Worldwide problem 🤦

2020 Kia Sportage, just started a few weeks ago. Frustrating. iPhone SE.

@saihatq1wq

Жыл бұрын

Sportage 2023 same issue, went to dealer, they scanned it but no issue show up but I’m still having the problem … very annoying

Just got. 2023 Kia Forte… having same issues lol. Yes very annoying

@VroomBroomZoom

Жыл бұрын

Find my ‘fix’ video 👍

@tainguyen-pi2qq

Жыл бұрын

@@VroomBroomZoom nice, do you know the codes for Kia in USA?

It happens in my Kia SELTOS , very irritating, dangerous also, in jam packed Bangalore roads it disconnects when I actually need it for A right or left turn 😢

@VroomBroomZoom

Жыл бұрын

Check out my workaround fix video that may work for you.

I have the Hyundai Venue same issue

@VroomBroomZoom

2 жыл бұрын

Try to workaround in my other video 👍

Can't you just connect it through the wire?

@VroomBroomZoom

3 жыл бұрын

No!!!! For some unknown reason, they didn't include this for Apple, only Android!!! 😱

@jenny8296

3 жыл бұрын

@@VroomBroomZoom They should give you guys a free upgrade to the wired 10 inch screen that the Elite i30 has....

@VroomBroomZoom

3 жыл бұрын

That's the only solution I can see so far

It’s July 2023 and dealing with this

@VroomBroomZoom

11 ай бұрын

Check out my other video for a workaround! 😊

@sarahfox2188

8 ай бұрын

Is there a workaround that allows you to still use wireless?