2015 GMC Sierra 1500 Truck - IntelliLink Screen problems.

*THIS VIDEO DOES NOT OFFER A SOLUTION TO THE PROBLEM. IT ONLY SHOWS SYMPTOMS ASSOCIATED WITH A FAULTY SCREEN----- MY HOPE IS TO HAVE SOMEONE LOOK AT THIS AND OFFER SUGGESTION THAT WILL HELP SOMEBODY*
Touch screen only works on the corners. The middle is totally shot. When playing music it will change songs on its own or go to a different menu within the system. You'll be on Navigation mode and then will turn to Pandora or AM radio on its own. Vehicle only has 27,000 miles but no longer under warranty.
GMC dealer wants over $1,200 to replace. Love my truck but this really sucks!!! With so many complaints, GMC should have recalled this. Just my opinion.

Пікірлер: 179

  • @arnoldtelles821
    @arnoldtelles8214 жыл бұрын

    We all need a lawyer and sue GMc

  • @chico9114

    @chico9114

    2 жыл бұрын

    Fuck gmc for this bs

  • @martinrazo3706

    @martinrazo3706

    Жыл бұрын

    Let's do it

  • @jose9899

    @jose9899

    Жыл бұрын

    yes . we do….. my 2017 silverado radio does all kinda of things on it own and it drives me crazy ! makes me hate GM

  • @tamikothompson3918

    @tamikothompson3918

    Жыл бұрын

    Lets do it my gmc just start acting up

  • @bruceclara6677

    @bruceclara6677

    Жыл бұрын

    @@jose9899 My 2017 sierra is doing the same thing. Went to the dealership 3 times and they cannot find the problem.

  • @blainedeal1
    @blainedeal14 жыл бұрын

    I have had the same problem with my Ltd Silverado since I have had it. It’s nuts. Amazing how whatever warranty you purchase it never covers your problem. This should be covered FOC regardless. It’s a widespread problem. Bad business

  • @shanarussell1254
    @shanarussell12543 жыл бұрын

    Mine is doing this too. I'm glad I found your video - I didn't think to use the knob to make selections. Now at least I can change my language back to English! lol!

  • @DEdney1775
    @DEdney17754 жыл бұрын

    I've been dealing with this issue as well!! So annoying! It even hangs up my Bluetooth phone calls.. ive been looking for a used replacement screen from junk yards.. There's all kinds of aftermarket units available, but I like the OEM look..

  • @bigfooting
    @bigfooting9 ай бұрын

    I had the same problem with my 2018 Tahoe. Sometimes the touch screen worked fine then sometimes it would act like you described and worse. This is what I did to "solve" or at least stop it from happening. I have a touch button ignition. What I do is when I first enter the vehicle I wait for the logo that shows on the touch screen to disappear then push the ignition button to "On" without touching the brake pedal. This allows the vehicle to turn on without starting the vehicle. Then I once again wait for the logo that shows on the touch screen to disappear and then I simply start my vehicle. My touch screen acts "normal" again. It's worked for me every time and it has allowed me to cancel my new $850 (plus $300 to install it) touch screen that I ordered from the dealership. I hope this helps any and everyone who has had issues with these touch screens that I believe should have been recalled.

  • @melvinbfernandez
    @melvinbfernandez6 ай бұрын

    I'm in the same seat with my 2015 Texas Edition C1500. Almost 100k miles so its probably reached its life cycle. Sound like an after market system for me. 1k to buy another stock system or a few hundred after market. Yuup my wifes 2018 is still good but she still babies her truck. The 03 HD no issues. Makes me wonder and one of my reasons for older models on anything because all those issues have been addressed. Thank You Sir. Going shopping

  • @rubinjordan7606
    @rubinjordan7606 Жыл бұрын

    I am having this problem too, I see these reviews have been up for over 2 years. I have a 2018 GMC Sierra that started about 6 months ago.

  • @rtabero
    @rtabero2 жыл бұрын

    Same problem with my 2016 silverado. Is there a recommender aftermarket stereo?

  • @markjpetello638
    @markjpetello638 Жыл бұрын

    Try this. I had a problem with my 2015 Tahoe radio changing stations and scanning by its self. I removed the radio fuse for a couple of minutes and then reinstalled the fuse and the radio reset. Fixed.

  • @royerukan5760

    @royerukan5760

    Жыл бұрын

    Where is the fuse?

  • @bradtill9261

    @bradtill9261

    6 ай бұрын

    @@royerukan5760 Located on the right side of the dash. open the passenger door to access. If you look in your owners manual, it will tell you which fuse.

  • @roldannunez9866
    @roldannunez98663 жыл бұрын

    Same thing happened to my truck 2015 Silverado with 85k. I’ve had more problems with his truck than all the trucks I’ve ever owned. Never again would I buy a Chevy product. I have changed AC condensers airbag sensors brake rotors at 30,000 and I don’t even tow anything. And when you talk to Chevy oh that’s not covered it’s not under warranty or we never had that happen.

  • @kevinmitchem1231
    @kevinmitchem12312 жыл бұрын

    My 2015 sivlerado has the same issue and I can't adjust my chime volume which is full blast but I can calibrate but it never fixes the middle screen dead zone.

  • @bobbiejean3346
    @bobbiejean33463 жыл бұрын

    My friend has a 2015 GMC Sierra truck. On satellite station interrupted by a voice saying audio command. an interrupts in the middle of listening to music it's annoying how do you stop that?

  • @erikhall4289
    @erikhall42893 жыл бұрын

    Fortunately my 17 canyon screen started acting up at 31k (false inputs like something is touching the screen when nothing is).. fortunately I'm under warranty and the dealership I bought it from will try to see if there is a software upgrade or replace it outright.. may just have to swap it out with an aftermarket head unit if it fails again out of warranty or get rid of the damn truck

  • @normanpersing2475
    @normanpersing24756 ай бұрын

    I had the same issue on my 2015 Silverado. I cleaned the screen with cleaner on a soft paper towel. I didn't spray the screen directly but dampened the paper towel. It's been three weeks now and so far it hasn't acted up at all. Could it be that simple?

  • @brennantrask1865
    @brennantrask18653 жыл бұрын

    Same thing on mine. Thanks to the people who posted some tips, going to give some if them a try and see if that helps!

  • @robertquintero2523

    @robertquintero2523

    3 жыл бұрын

    What has worked for you

  • @jryhdz

    @jryhdz

    3 жыл бұрын

    Yes, any luck?

  • @brennantrask1865

    @brennantrask1865

    3 жыл бұрын

    Nothing has worked for me.

  • @marckradolfer6007

    @marckradolfer6007

    2 жыл бұрын

    I've tried a couple of KZread supposed fixes but nothing helps, my Silverado started this crap at 33k, now I am just under 36k. Warranty expired as time ran out. GM should do something about this, there are boatloads of consumers with the same problem. Shouldn't happen to a $55k vehicle. I'm going back to Toyotas.

  • @thomasoconnell4587
    @thomasoconnell45872 жыл бұрын

    Every so often, my icon screen changes its display on its own AND at times the touch screen does not work when I want to select something; whether it is changing a channel or selecting an icon (radio, maps, etc.) I brought it in three times already and they have changed the battery, updated the system through a usb port and replaced a fuse. I have an extended electrical warrantee. Why can't they replace the whole unit, obviously there is something wrong with the touch screen.

  • @karenchelf2484
    @karenchelf24843 жыл бұрын

    I can't calibrate screen because it responds to left dot touch but not right

  • @randyanderson2124
    @randyanderson21243 жыл бұрын

    My 2017 radio has never worked right. Now its stuck on select language screen & won't go anywhere. Dealers have no clue.

  • @BaldDan
    @BaldDan3 жыл бұрын

    Well, this is not the thread I wanted to read. My truck is at the dealer as I type (getting two recalls fixed) and having them check the haywire touch screen. My screen does most of these shenanigans (2015 Silverado). Mine is partial to jumping to the ‘set clock’ screen or sometimes the ‘program stations’ screen. Half the time the screen is unresponsive to touch and I have to hit a physical button (media/radio) to undo it. Then, once I clear it, 5 seconds later it jumps back to the set screens and we have a battle. Then, sometimes it’s fine for 5 minutes, 30 minutes, 10 days... It slips my mind until it acts up again. It always does seem to happen when it’s very hot & humid with sun beating down. Maybe I’m imagining that but when it’s acting up, that always seems to be the case. My other question for my fellow sufferers, is does this only affect your center touch screen or does your small digital screen in your main instrument cluster also screw up? Because mine does. I always have it on my main info screen on the MPH. When my main touch screen starts getting squirrelly, my instrument cluster often does, too. It almost always just shoots to radio station/podcast info from my speed screen. I have to hit ‘back’ and scroll up to ‘info’ and hit ‘enter’. Then that often does the same thing. Every few seconds it defaults back to radio info, reset, repeat. The thing about this is that the problem is not the same on both screens. My main screen will be on the ‘set clock’ and my instrument cluster screen will jump to the media info from my MPH. It’s maddening. I’m going to keep mentioning to Chevy how someone is going to die in an accident trying to reset their malfunctioning screen. Maybe that will jolt them awake.

  • @cameronmaricle1802

    @cameronmaricle1802

    2 жыл бұрын

    My 2017 2500hd is doing the same thing. What did you do to fix yours. I have a appointment with dealership. But if it just a replacement part. I would rather just do it myself cut the cost of the dealer

  • @jillw2004

    @jillw2004

    2 жыл бұрын

    @@cameronmaricle1802 mine is also acting up, did u get urs fixed? If so what was the issue

  • @nigelwb

    @nigelwb

    2 жыл бұрын

    Same problem with my 2015 Silverado 1500. I try to keep my instrument panel set to MPH and randomly the stereo/radio/media info takes over. Sometimes immediately, sometimes a few seconds, sometimes minutes. And the touchscreen does the haywire thing where it jumps to set clock, etc. Also, I get a weird thing where the bottom row of touch "buttons" that have radio preset stations, slide up and cover most of the screen. Sometimes they bounce up and down really fast. Sometimes it stays there. Every once in a while, it'll let me drag it down to the bottom of the screen. A car stereo store recommended that I disconnect the battery for 24 hours to let it clear up, kind of a "unplug it and plug it back in" approach. Tried that and it didn't help.

  • @patrioticamerican1424

    @patrioticamerican1424

    2 жыл бұрын

    My 2015 3500HD Duramax is doing exactly the same thing Dan H. Very frustrating... were you able to fix?? Please share, this is driving me crazy! Lol

  • @jillw2004

    @jillw2004

    2 жыл бұрын

    @@patrioticamerican1424 i jus had to replace the whole screen, haven’t had a problem since

  • @dustinramsey358
    @dustinramsey358 Жыл бұрын

    PLEASE SEND HELP Any solutions on how to fix this? If the only solution is to change the screen head unit, are there any recommendations someone has tried and works well? How will an aftermarket screen head unit interface with the AC/Heater controls like the OME radio screen does? As in when you turn up the fan speed knob, the fan speed is projected on the radio screen for a a few seconds.

  • @jayscott8697
    @jayscott86973 жыл бұрын

    I have had the exact same issue with mine. Dealer can’t fix it. We should write to GM. Mine broke under warranty and now I’m out of warranty and it still doesn’t work after the dealer tried to fix this.

  • @BaezWelding
    @BaezWelding3 жыл бұрын

    I have a 2018 Silverado and same shit. Pissed me off I thought I did something after installing my subs and amps but I see it’s just a problem for the truck. Bin in the market to buy one off line but at this point I might go with an kenwood or alpine 🤷‍♂️

  • @jlog7395
    @jlog73954 жыл бұрын

    Mine did the same thing. Reseat the HMI blue connector on the computer behind the top glove compartment. That solved my problem. Works better and more responsive than it was from the factory.

  • @DEdney1775

    @DEdney1775

    4 жыл бұрын

    How is this done? Just unplug it for a few minutes?

  • @jackiehughes1139

    @jackiehughes1139

    3 жыл бұрын

    @@DEdney1775 I found these instructions: kzread.info/dash/bejne/nHaGmdWfk7qrpto.html

  • @weaverswandering972

    @weaverswandering972

    2 жыл бұрын

    How do you get to it?

  • @TheDbrewer31

    @TheDbrewer31

    2 жыл бұрын

    @@weaverswandering972 look up videos on changing your HMI module on your silverado or gmc. I did an upgrade on my 2015 silverado so I would have Android Auto/Apple carplay. It's really easy to get to. Just a few screws to take out to remove the glove box. Then you will have to basically lay down on the floor board and work upwards to the HMI. I believe there are 4 different wire harnesses that are all color coded. Look for the blue one and disconnect it and reinsert it.

  • @johngillmore5846

    @johngillmore5846

    2 жыл бұрын

    @@TheDbrewer31 So you upgraded the HMI module for phone connectivity, buy you're saying that connector reseat *should* fix the touch screen issue? Where did you go for your upgraded module?

  • @venturefour7572
    @venturefour75723 жыл бұрын

    Thanks i can help my grandpa now

  • @petercomeau4055
    @petercomeau4055 Жыл бұрын

    I’m having same issues with a 2018 Sierra Denali, 50k miles. 8 speed transmission issues too. This will be my last GM product

  • @Keeferlgb
    @Keeferlgb Жыл бұрын

    My 2017 GMC Sierra is doing this same thing. I used to be able to pull the fuse behind the passenger door and it would reset the radio and it would work OK until the next time I shut the truck off. Now that won't even work. Just a bluish/black screen. This is a widespread problem, but two dealers I've been to acted as if they've never heard of this issue. It's BS, every other GM truck owner I talk to has this issue! GM needs to recall these vehicles, it is faulty equipment.

  • @dianecaudill9333
    @dianecaudill9333 Жыл бұрын

    I will say this is my last GMC! This screen problem started right after the warranty expired! Dealer says 900.00 to fix. If you look at all the KZread videos…even that is no guarantee! Turn the dang thing completely off and be taken back to before all this technology! Saves money and sanity!

  • @pyroman49wedd86
    @pyroman49wedd86 Жыл бұрын

    Mine just jumps around from screen to screen even in the drivers section it does the same thing . It jumps on the big screen and little screen

  • @saadehmarsel
    @saadehmarsel3 жыл бұрын

    Same issue here ,, keeps switching apps, changing volume and freezing this is so annoying!!

  • @renetorres5788
    @renetorres57884 жыл бұрын

    how about the extended warranty will that cover this problem?, mine does the same thing as well, when i let gmc dealer know they act as if the first time they hear about it. Im like if you google it seem all gm truck have same problem

  • @gitano1959

    @gitano1959

    4 жыл бұрын

    Exactly what I told them, but they have the whole problem and answer scripted out for them like a bunch of robots. I've taken mine to 3 different dealerships and you'd swear you are dealing with the same technician. Got to give them credit at least they cover for each other's asses. Good luck buddy. PS** Did you buy EXT Warranty from GMC or third party? You might be better off with third party. Mine was with GMC and the radio/IntellliLink was not covered only engine transmission etc. Good luck

  • @renetorres5788

    @renetorres5788

    4 жыл бұрын

    @@gitano1959 I did buy it from GMC, but it seems its one of their 3rd party they use, i was told by warranty company it will be cover, but the couple of times of taken truck in they tell me theres no code to scan so they can diagnosed the problem. Dealer tech. has seen the screen go crazy but advise since there's no code coming out they cant let ext warranty what problem is.

  • @tiffanykittles3239

    @tiffanykittles3239

    3 жыл бұрын

    Exactly. They know whats wrongm they did me the same way as well. Like they never heard of this. With all of these complaints they have

  • @MERRLINN
    @MERRLINN2 жыл бұрын

    My 2017 just goes on a scanning loop for stations. Even if I turn the radio off

  • @wesavelawns2406
    @wesavelawns24063 жыл бұрын

    This is still a huge problem my Base radio in my canyon is completely black screen it seems that there are many types of radio issues with Chevrolet and GMC I called corporate yesterday I'm waiting for an answer they know there is a problem they're trying to hide from it

  • @The_Kayak_Guy.
    @The_Kayak_Guy.3 жыл бұрын

    My 2015 Colorado has the same damn problem, along with the driver window that won’t roll up half the time.

  • @Arjuna2012
    @Arjuna20122 жыл бұрын

    Me too. My mechanic read something about this referring to it as a ghost radio. Has a mind of its own. Really sucks.

  • @kylespirk306

    @kylespirk306

    Жыл бұрын

    Hear me out. They can hook up to these trucks from anywhere with internet. I had warranty that covered all this to 100k and not one single issue with my 2017 Denali. Just hit over 100k and guess what kind of issues I’m having. Business is dirty. Anything for money. There’s been states busted for shortening the yellow light on lights with a red light camera. Shortened it by tenths of a second. Just enough where they thought people wouldn’t notice. And that’s our own government let alone a private company.

  • @danielatkinson3058
    @danielatkinson3058 Жыл бұрын

    Same problem with 2017 Silverado. Dealer kept saying we can't find anything wrong with it. Really.... They kicked the can down the road until the warranty ran out. Can you say Toyota please

  • @jordangoetz7777
    @jordangoetz7777 Жыл бұрын

    Can’t we change the digitizer on the screen? Mines doing to same thing found a replacement digitizer for $150 about to order it.

  • @cannon2695

    @cannon2695

    Жыл бұрын

    Hey Jordan, did you ever order that digitizer and replace the old one? Did it solve the problem? I am having center area touch problems as well and was gonna order one if I knew it would solve the problem. Thanks.

  • @dustinramsey358

    @dustinramsey358

    Жыл бұрын

    Mine is doing the exact same thing, any solutions?

  • @RichardSmith-yd9jt
    @RichardSmith-yd9jt2 жыл бұрын

    Just got a 2015 today and it’s doing the same thing

  • @barrito2
    @barrito24 жыл бұрын

    My has been doing this for a while why isn't gm taking care of this. Took it in before warranty was up and said they fixed it nope then I was just over warranty Mi and they wouldn't cover knowing damn well what it was. Second new truck with in five years and still wouldn't cover it. F@@ GM!!!!

  • @DMZ67Y2Y2
    @DMZ67Y2Y22 жыл бұрын

    Good thing I still have my 1999 Sony transistor radio ($11.00) .... Buying Japanese from here out.

  • @Docster911
    @Docster9112 жыл бұрын

    At Dealer now as I type this. Mine starting doing this literally as I was driving to the dealer for service on another matter. Service advisor claims this is a known hot weather issue (Florida) causing the screen to delaminate….$900 please….

  • @lionelthompson9916
    @lionelthompson99163 жыл бұрын

    My Chevy doesn't same thing middle of the screen not working to go to a junkyard and get one out of a truck it's been crashed much cheaper put it in myself it's only a plugin play

  • @Fernando-nm1ye

    @Fernando-nm1ye

    3 жыл бұрын

    So you just changed stereos and hmi and it worked or did you have to unlock new stereo?

  • @tango88red
    @tango88red3 жыл бұрын

    I have this problem in the middle

  • @shanecaberto8191
    @shanecaberto81912 жыл бұрын

    I got the same issue. I try to turn the display off in the settings(so it won't change stations/etc on its own).. but then it turns the screen back on by itself and then changes stations on its own..... Have you solved this issue with any of the suggestions? Planning on trying the fuse reinstall, cable behind the glove box, and the g218 fuse fixes. (2015 sierra 1500)

  • @shlomofreeman

    @shlomofreeman

    2 жыл бұрын

    Did this work? Mine is doing the same thing.

  • @jaynas

    @jaynas

    Жыл бұрын

    I have the same make and model then I unplugged the blue wire and it still didn’t fix anything… I think it’s a faulty screen bc it hits in the same section every time. I believe it’s from always being roughed in the same spot so many times… I dunno just a thought…

  • @bobbyogle
    @bobbyogle2 жыл бұрын

    Ok my radio does crazy crap too // even using my right turn signal shuts my truck off for about 2 second going down highway// sorry if you buy a 30,000 + truck I think it should be under warranty if it’s electrical issue for at least ten year mine is 2017 Silverado

  • @danielatkinson3058
    @danielatkinson3058 Жыл бұрын

    I figured out that the jumping display is directly affected by the blue tooth trying to sync with my cellphone. When I turn off the phone Bluetooth the screen stops jumping but still have dead spot to touch in the middle of the screen.

  • @user-be1iw7mb3n
    @user-be1iw7mb3n Жыл бұрын

    Just replaced my digitizer $350.00 including labor. No more issues

  • @KyHighlander59
    @KyHighlander594 жыл бұрын

    check your alternator. My voltage regulator was going out and caused mine to do all sorts of crazy shit. changed the alternator and now works fine.

  • @gitano1959

    @gitano1959

    4 жыл бұрын

    Thanks for your input man! I just took the thing in to the dealer and they said a software update may fix the issue. That did not work. The solution by the dealer is replace the screen about $750 + labor $500 for a total of $1250. Not happy. The alternator option not even up for discussion. I may do it in the future but not with holidays around the corner. Thanks again.

  • @KyHighlander59

    @KyHighlander59

    4 жыл бұрын

    @@gitano1959 They are lying. it won't help. They just want the $80 to update it. It can also be a loose cable where they installed a new cabin filter recently.

  • @bordersn73

    @bordersn73

    4 жыл бұрын

    I was having the same issue. I unplugged my battery terminal and let it reset, recalibrated my screen successfully. I couldn't get through even the first circle push on the recalibration screen before. Now everything works normally. Time will tell if it happens again.

  • @zacharywatson1458

    @zacharywatson1458

    2 жыл бұрын

    Hmmmm my screens been acting up lately, and my altenator just started acting up yesterday 2018 5.3 silverado 37K miles. I'll hold off on the screen for now and see whats up with my altenator first. Good tip. I'll let you know if I had the same issue.

  • @59KYHighlander

    @59KYHighlander

    2 жыл бұрын

    @@zacharywatson1458 when they changed my cabin filter at some point, they broke the connector to my radio/dash. That was the problem. I haven't fixed it, but I rotated it and taped it. It hasn't given me a problem since doing so. I understand that is a common issue when they change the cabin filter.

  • @Kariegurl
    @Kariegurl Жыл бұрын

    I have a 2016 Colorado and have the exact same problem. Very annoying!

  • @maxclass84
    @maxclass84 Жыл бұрын

    Same problem! 2015 silverado!

  • @X24REVIEWS
    @X24REVIEWS Жыл бұрын

    My 2015 has the same issue. Recalibration doesn't work. Disconnected the blue radio plug and that didn't work Trying the negative terminal reset now. Will update if it works after that

  • @Mainbwana

    @Mainbwana

    Жыл бұрын

    Did it work after that?

  • @X24REVIEWS

    @X24REVIEWS

    Жыл бұрын

    @Mainbwana nope. Had to buy a screen for it. Just found one local on marketplace and it worked

  • @Jaybutlershow
    @Jaybutlershow Жыл бұрын

    Did anyone get there’s fix or we all just posting mine does the same thing?😊

  • @fjbfcs9247

    @fjbfcs9247

    Жыл бұрын

    Any luck finding a solution? Ugh

  • @Jaybutlershow

    @Jaybutlershow

    Жыл бұрын

    No… I don’t know why … no one knows

  • @pauldefazio3480
    @pauldefazio3480 Жыл бұрын

    My 2017 GMC Sierra is doing all the same things that you're describing this should be a class action lawsuit

  • @mtwice4586
    @mtwice4586 Жыл бұрын

    2015 Silverado, changed mine under warranty and 2 years later, same shit is happening.

  • @jimmiebarnhill3540
    @jimmiebarnhill35404 жыл бұрын

    Don Davis Chevrolet in ElCampo Tx wants $2300 in advance with backorder.

  • @gitano1959

    @gitano1959

    4 жыл бұрын

    Crazy. The price is close to what I was given. The backorder could take months and your cash is out there waiting for the thing to arrive. Sounds reasonable...NOT

  • @macsarebadjarred8206
    @macsarebadjarred82062 жыл бұрын

    My 2017 gmc canyon is having this problem at 27k miles

  • @VIP854
    @VIP8542 жыл бұрын

    I have a 15 and does the same.

  • @animefolife4455
    @animefolife4455 Жыл бұрын

    I have same problem with my 2017 Silverado rite now

  • @freddydfwhrdz5844
    @freddydfwhrdz58442 жыл бұрын

    Just fixed one lmao thanks

  • @jjsnsg
    @jjsnsg Жыл бұрын

    2017 Silverado still the same issues. I'm going to replace the entire system with an aftermarket.

  • @adonisgonzalez2336
    @adonisgonzalez23363 жыл бұрын

    I have the same problem the touchscreen is driving me crazy jumping from one page to another you get mute when you are in a phone call happy 2017 Chevrolet Silverado only 47K miles I think the touch screen is busted so I’m thinking about replace it I found it for $250 in Amazon it’s way cheaper damn the dealer which quote me for almost $1000 and also it’s no big deal to replace it I’m gonna try that I’ll let you know if that solved the issue

  • @ireckon7872

    @ireckon7872

    2 жыл бұрын

    did that fix it!?? I have the same damn issue!

  • @1972trap

    @1972trap

    2 жыл бұрын

    how is the screen from amazon working for you?

  • @SINGLEDADFREE

    @SINGLEDADFREE

    2 жыл бұрын

    WITH TRUCK OFF clean the screen really really good, get ALL fingerprints , etc anything that might be on the screen cleaned off, this solved my problem with the ghost changing anything problem

  • @katelynschwebach2555
    @katelynschwebach25553 жыл бұрын

    It sucks! I can’t even change the time to be correct!

  • @Jewellm83
    @Jewellm833 жыл бұрын

    My 2015 Canyon has the EXACT same problem. Very disappointing.

  • @wianleroux7307
    @wianleroux73073 жыл бұрын

    Mine does the same thing

  • @user-tz1eo8rn1l
    @user-tz1eo8rn1l8 ай бұрын

    I have the same problem with my GNC 2019 Acadia

  • @jewllake
    @jewllake4 жыл бұрын

    try pulling the fuse or disconnecting the battery for 10 minutes and let it do a reset.

  • @gitano1959

    @gitano1959

    4 жыл бұрын

    I've tried this and had no luck. I have taken to the dealership where they've updated the software to the latest firmware and still nothing. Ultimately their answer is always the same: " You need a new screen and it ain't cheap" Thanks for your suggestion though.

  • @dakotajordan9328
    @dakotajordan93282 жыл бұрын

    They call it business.

  • @quarterbackmvp25
    @quarterbackmvp25 Жыл бұрын

    I have the same problem with my silverado 2015

  • @ireckon7872
    @ireckon78722 жыл бұрын

    you find a fix yet? :( Mines doing the same!!

  • @SINGLEDADFREE

    @SINGLEDADFREE

    2 жыл бұрын

    WITH TRUCK OFF clean the screen really really good, get ALL fingerprints , etc anything that might be on the screen cleaned off, this solved my problem with the ghost changing anything problem

  • @mrjayarnold5608
    @mrjayarnold56083 жыл бұрын

    I been an snatch the dash out of it put a after market in it nobody is going to keep buying an still having the same problem out of it, my onstar module going to cost me 6 an some change to get fix no thanks

  • @karenchelf2484
    @karenchelf24843 жыл бұрын

    Same on my husbands truck, they say 900.00 just to find the problem. Ridiculous

  • @davidfitzgerald1246
    @davidfitzgerald1246 Жыл бұрын

    POS mine is stuck on the language/OK screen.

  • @CStarling706
    @CStarling7063 жыл бұрын

    I have a 2015 Chevy Silverado. Mine does the same exact bullshit! To a T. Shit drives me crazy, I’ve tried everything including beating the hell out of the dash right above the top of the screen. It has only got to be a short somewhere or something I would think. I might set this bitch on 🔥 😂🤣 Good luck to all

  • @SINGLEDADFREE

    @SINGLEDADFREE

    2 жыл бұрын

    WITH TRUCK OFF clean the screen really really good, get ALL fingerprints , etc anything that might be on the screen cleaned off, this solved my problem with the ghost changing anything problem

  • @davecook3916
    @davecook39163 жыл бұрын

    Mine too, I am pissed off shame on chevy

  • @madraakatsuki2380
    @madraakatsuki23803 жыл бұрын

    Mines is a Silverado 2017 and I’m goin thru the same thing it’s a total setup

  • @randyanderson2124

    @randyanderson2124

    3 жыл бұрын

    My 2017 is stuck on the select language screen, wouldn't go out of. Dealers have no clue.

  • @mari25551
    @mari255514 жыл бұрын

    Dude. Mine is driving me insane. I need to click 20 times to get w response

  • @gitano1959

    @gitano1959

    4 жыл бұрын

    Yeah man I feel your pain. GMC has a looser with this screen type as I know many owners with similar issues and no fix from GMC. This is especially frustrating if your warranty has run out.

  • @davecook3916
    @davecook39162 жыл бұрын

    Same here piss my off shame on chevy

  • @gush5462
    @gush5462 Жыл бұрын

    I changed my

  • @dodgers9302
    @dodgers9302 Жыл бұрын

    I think I’d shit-can the dealer’s $900 option and look for a used display on eBay or Craigslist and look for a truck of similar year being parted out.

  • @RoadieWingZZ
    @RoadieWingZZ2 жыл бұрын

    I’ve had the same problem on my 2015 LTZ for about a year now. Erratic phantom touch responses occurring in the center, but non responsive to actual selections and can’t calibrate the center point. Took off the head unit off yesterday and tried reseating all the cables, including the ribbon cables under the back cover, and problem remains. Probably going to buy a new OEM screen from dealer or used on eBay.

  • @ireckon7872

    @ireckon7872

    2 жыл бұрын

    Did buying a new OEM screen fix your issue? I have the same problem!!!

  • @Maree_23

    @Maree_23

    2 жыл бұрын

    We’re having the same problem out of our 2019 GMC Z71. It keeps jumping around while driving. Calls Hangs up on people, sets random GPS to places. What should we do?

  • @RoadieWingZZ

    @RoadieWingZZ

    2 жыл бұрын

    @@ireckon7872 I tried the eBay route first. The unit looked great but was DOA on the touch panel; even worse than mine was. Got my money refunded, but haven’t located a new unit yet due to high prices and lack of stock.

  • @RoadieWingZZ

    @RoadieWingZZ

    2 жыл бұрын

    @@Maree_23 A new touch screen or a complete display unit would be the fix you need. Touch screen replacement is a little tricky for a novice, but a full display unit is plug-n-play. If your ‘19 Z71 is still under warranty, I’d start with the dealership first before any diy fixes.

  • @icecoldlikedecember
    @icecoldlikedecember Жыл бұрын

    My 2017 Chevy does it. So annoying!

  • @meathead1707
    @meathead1707 Жыл бұрын

    My uncle had a 2016 GMC Canyon & this exact same thing started about a year ago. Unfortunately he died last month before getting it fixed. When i got his truck last month, i called the dealership soon after, i was told this problem is very common but they couldn't fix it without a $170.00 diagnostics check 1st. I asked how much it would cost worst case scenario to get this well known problem fixed & the guy said he didn't know. The guy also said that more often than not it's a software issue & not a hardware issue, so once the software is re-installed the touchscreen will be new again. I again asked how much it would cost to get the software re-installed & the guy again said he didn't know. This truck is a 2016 & only has as of today 09/09/2022 57,028 miles on it which is very low & the dealership says they can't touch it or fix it without getting paid for it. We The People should file a Class Action Lawsuit against GMC for not voluntarily fixing this & other well known problems their products have!

  • @pgrip2461
    @pgrip24613 жыл бұрын

    Having the same problem with my 2015 GMC Sierra. The problem started when the vehicle was at around 80,000 miles

  • @shanecaberto8191

    @shanecaberto8191

    2 жыл бұрын

    i have the Same vehicle.... right after the extended warranty expired.

  • @blainedeal1
    @blainedeal14 жыл бұрын

    LTZ. iPhones overrated too. 😀

  • @ukdrews8911
    @ukdrews89112 жыл бұрын

    I’m on my 3rd one. So frustrating

  • @zorrul

    @zorrul

    2 жыл бұрын

    third radio panel? did u change the radio?

  • @johnfrutos5775
    @johnfrutos57754 жыл бұрын

    How did you fix?

  • @gitano1959

    @gitano1959

    4 жыл бұрын

    I didn't. The dealer has updated the software for the whole IntelliLink system with no results. The problem is with the screen itself which I guess is better than the whole thing (RADIO, CD PLAYER, NAV SYSTEM ETC) being trashed but still expensive to fix. The only official fix from GMC so far (my experience) is to have them replace the screen at my cost plus labor. MEGA $$$. I will deal with it for now until there's a cheaper option but for now I turn the whole thing OFF.

  • @rgisassi

    @rgisassi

    4 жыл бұрын

    I have this exact issue now. annoying!

  • @charlotteholley2840

    @charlotteholley2840

    4 жыл бұрын

    Sergio I had mine changed out to new one. Second one is even worse. 1 week out of warranty on second one. I’m not paying $1,200 for it to go out again. They acted like they never heard of issue. BS. I showed video of my truck IN the RED SEA on navigation. NEAT TRICK MY TRUCK CAN SWIM!!! Best to find after market or used system.

  • @SINGLEDADFREE

    @SINGLEDADFREE

    2 жыл бұрын

    @@gitano1959 WITH TRUCK OFF clean the screen really really good, get ALL fingerprints , etc anything that might be on the screen cleaned off, this solved my problem with the ghost changing anything problem

  • @wgj431

    @wgj431

    Жыл бұрын

    @@SINGLEDADFREE You got it right Robert. Your in your vehicle and you suddenly see your information touch screen going crazy. Just changing events all on it’s own. Before you start dismantling anything, ask yourself. When was the last time you gave the screen a proper cleaning? That is, with an Anti-Static Alcohol Free Electronic Cleaning Wipe! Duh! Well OK Man,,, what’s that got to do with anything? There are basically two types of touch screens. Resistive and Capacitive. The Resistive type uses pressure of any kind against the screen to effect action. These are the type touch screens most often used outdoors. Such as for an ATM machine. They can get wet and still work. However, they are not very bright. The Capacitive type touch screen as used inside your vehicle is of hard glass with high resolution and works only (believe it or not) through your bodies static electricity passing through your finger as it touches the screen. It will not work with any other instrument. Even if wearing any sort of glove. A big reminder for those living up north. In time, your screen becomes saturated with oily finger printed skin cells. Added to that, is the chemical fowl air coming off interior upholstery that collects not only on your inner windshield but also on the touch screen, as most of the time your vehicle is totally enclosed. So now, when you enter your car or truck, your bodies static electricity (in the air) is sensed by all the screens contaminants and starts to make the system go bananas. You haven’t even touch the screen, but your finger tip prints are all over it. It’s almost like you have some crazy ghost rider touching your screen. But no, it’s really you with dozens of your own ghost fingers already on the screen. So, what the hell's going on here? In physics, it’s a phenomenon called a quantum leap or simply static induction. A totally different topic above most pay grades. As a side note. Remember the warning! Mostly for women! Never go back into your car for something while pumping gas. When you come back out, your body is full of static electricity. Re-touching the gas pump discharges that electricity which can cause a small spark igniting the gas fumes. Puff! You’ve now become a widower.. So remember, in cleaning your info screen, use the moist Anti-Static Electronic Wipe vertically, horizontally, and well along the screens edges and then LET IT AIR DRY. Well OK man,,,, why not just use windex or some other type glass cleaner. Well Dude, listen up, you might get away with that for awhile, at least until it causes your next type failure. BTW. Your cell phone works the same way. If it starts to make ghost phone calls while sitting in you pocket, it may well be time for the same type cleaning! Happy camping....

  • @davidmugg6297
    @davidmugg62973 жыл бұрын

    Something here sucks!!!

  • @karlcleveland7549

    @karlcleveland7549

    2 жыл бұрын

    I have exact same issue. 2015 GMC with 37,000 miles. Total garage