How to hard reset radio on 2015 and up GM models with My Link radio

Автокөліктер мен көлік құралдары

GM hard reset radio. Have a ton of customers having issues with radio crashing.
This is a method that I use to help reset locked up GM radio screens and functions. Works on most 2015 and newer GM models with mylink radio systems.
I demonstrate the steps on the video.
1. Unlock vehicle with remote, use key if no remote
2. Turn off dome light ( insures no drain on battery)
3. Open driver door to where first stopping point is on door.
4. Wait 15 minutes so vehicle completely shuts off.
5. Get into vehicle, close door
6. Start vehicle, radio should boot up
7. Your radio should now work, if not schedule service visit with your local GM dealer.

Пікірлер: 97

  • @imaribarksdale295
    @imaribarksdale295 Жыл бұрын

    My Man thank you Brother. My Wife and I are on our way out of town and the screen started acting up on us. We looked on KZread and saw your post. It worked like a charm, “You Da Man”. Thanks again

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    I'm glad that I could help. I appreciate your feedback. Subscribe for more videos.

  • @bigfooting
    @bigfooting10 ай бұрын

    This might not help everyone but this is what works for me EVERYTIME. It might not work for you but it's worth a try and it's free. I had the same problem with my 2018 Tahoe. Sometimes the touch screen worked fine then sometimes it would act like you described and worse. This is what I did to "solve" or at least stop it from happening. I have a touch button ignition. What I do is when I first enter the vehicle I wait for the logo that shows on the touch screen to disappear then push the ignition button to "On" without touching the brake pedal. This allows the vehicle to turn on without starting the vehicle. Then I once again wait for the logo that shows on the touch screen to disappear and then I simply start my vehicle. My touch screen acts "normal" again. It's worked for me every time and it has allowed me to cancel my new $850 (plus $300 to install it) touch screen that I ordered from the dealership. It might not be everyone's solution. I hope this helps anyone and everyone who has had issues with these touch screens that I believe should have been recalled.

  • @t.greasham

    @t.greasham

    10 ай бұрын

    It should be recalled. So aggravating!!

  • @eaglefreedom5361

    @eaglefreedom5361

    6 ай бұрын

    Funny your wording said everytime… means it solved nothing and is reoccurring.

  • @g-wagon1204
    @g-wagon12047 ай бұрын

    1,000 thank yous! This worked like a charm. Thought I was going to have to disconnect the battery so I’d be able to get to work in the morning but this solved all my issues

  • @jenelldrury777
    @jenelldrury7776 ай бұрын

    Omg soooooooo many thank yous!!! I just had a panic attack Cuse I didn’t want to call the dealer!!!! Thank you for saving me hundreds on fixing my own shit!!!!! 😂❤

  • @jjtbicep
    @jjtbicep2 жыл бұрын

    I was skeptical but it worked!!! My situation was I rented a Chevy Malibu 2021 and the infotainment would not allow adding my phone- kept pressing the Add device button but nothing would happen. I tried resetting the setting in the menus but it did t work. I tried finding a way to “reboot” the system and this video was the only thing I found! In my case I didn’t have to wait the 15 min. I waited maybe 4 min and it worked for me. I was able to add my phone since then!

  • @buywithbenny

    @buywithbenny

    2 жыл бұрын

    Thank you for the feedback.

  • @stacycaudill
    @stacycaudill10 ай бұрын

    Thank you so much! Worked on my 2020 Cadillac XT4.

  • @Hans_Hamon
    @Hans_Hamon Жыл бұрын

    Worked like a charm on my 2015 Silverado. Thank you!

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    Excellent! Please share with your friends.

  • @henryagarrat9829
    @henryagarrat98292 жыл бұрын

    Thank you it worked for my 2016 yukon!!! I didake a mistake at first because i thought the wait time was 15 sec until I looked again and saw 15 min 😆 thanks

  • @buywithbenny

    @buywithbenny

    2 жыл бұрын

    Excellent!

  • @josephfinev
    @josephfinev Жыл бұрын

    Really weird process but it worked lol thank you!

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    Glad it helped!

  • @Darknesssleeps
    @Darknesssleeps3 жыл бұрын

    OMG THANK YOU!! I kept getting accessory not supported and this worked!!

  • @buywithbenny

    @buywithbenny

    3 жыл бұрын

    Thank you for the feedback. Glad I can help. 😀

  • @cynic7262
    @cynic72624 ай бұрын

    Thanks, this worked for me. The infotainment system is working perfectly again.

  • @buywithbenny

    @buywithbenny

    4 ай бұрын

    Happy to help.

  • @BearyDB
    @BearyDB2 ай бұрын

    So very helpful! Thanks so much!

  • @figgey13
    @figgey133 жыл бұрын

    My man you got my raído working again thank you

  • @buywithbenny

    @buywithbenny

    3 жыл бұрын

    Happy to help!

  • @csutton1502
    @csutton1502 Жыл бұрын

    Thank you! This really helped me😊

  • @baldviking5391
    @baldviking5391 Жыл бұрын

    Worked like a charm

  • @thomasgranara3463
    @thomasgranara34636 ай бұрын

    Appreciate you my man!

  • @buywithbenny

    @buywithbenny

    6 ай бұрын

    Glad I could help. What type of vehicle do you have?

  • @thomasgranara3463

    @thomasgranara3463

    5 ай бұрын

    16’ ram 1500. It was rental you helped me with. Although it wasn’t mine it was driving me crazy so again appreciate your time and help! God bless!

  • @King01981
    @King019819 ай бұрын

    Wow I’m impressed it really works thanks man! 👍🏻

  • @buywithbenny

    @buywithbenny

    9 ай бұрын

    Happy to help!

  • @alanthompson723
    @alanthompson723 Жыл бұрын

    Thanks, I needed that.

  • @Buildbridgesnotborders
    @Buildbridgesnotborders2 жыл бұрын

    THANK YOU BENNY WAN KENOBI!!

  • @tsormmh3590
    @tsormmh35908 ай бұрын

    Thank you!!!!! It worked

  • @toddfullet689
    @toddfullet6894 ай бұрын

    Dude!!! You are the man…why the f&&$ doesn’t GM have this information when I called the connection center? Bastards….thank you for your video. Saved me a trip to the dealer…..but from the looks of video you might be one….no offense 😊

  • @buywithbenny

    @buywithbenny

    4 ай бұрын

    Thank you for the awesome feedback. I'm glad I could help another person. Yes. I work at Joe Holland Chevrolet in South Charleston WV, and have been there for 19 years as of this month.

  • @12jswede
    @12jswede11 ай бұрын

    Worked on my 20 Silverado hd.

  • @birdieagszero6570
    @birdieagszero6570 Жыл бұрын

    Does this work if the screen is not responding to touch?

  • @buywithbenny

    @buywithbenny

    8 ай бұрын

    Would need to go to your trusted GM dealer.

  • @amandaboots1874
    @amandaboots187411 ай бұрын

    Does thia reset clock on 2015 encore and clock will begin to show correct time after being shut off for the night

  • @kdub2675
    @kdub26758 ай бұрын

    Does this help with getting the infotainment system to respond to your taps?

  • @MickF04
    @MickF0411 ай бұрын

    Close door from inside? So, after waiting at least 15 minutes, get back in the vehicle, close the door, and finish the process?

  • @buywithbenny

    @buywithbenny

    11 ай бұрын

    Thank you for the question. Read the description in the video. All steps are listed.

  • @arielsaffiesadventures
    @arielsaffiesadventures6 ай бұрын

    I’m trying this right now. It’s for my 2022 Chevy equinox rs. I’ll let you know once it’s finished.

  • @buywithbenny

    @buywithbenny

    6 ай бұрын

    Thank you. Should work on that model.

  • @arielsaffiesadventures

    @arielsaffiesadventures

    6 ай бұрын

    🥺 it didn’t work. It’s strange cause my sound from the brake system doesn’t work, and my screen is black. Before all that my screen kept freezing.

  • @buywithbenny

    @buywithbenny

    6 ай бұрын

    @@arielsaffiesadventures take your vehicle to your trusted Chevrolet dealer. This method works 90% of the time.

  • @arielsaffiesadventures

    @arielsaffiesadventures

    6 ай бұрын

    @@buywithbenny to be honest I do want to take it to t he dealer but I’m scared they’re gonna charge my for it. I don’t have the money for any type of diagnosis or repair.

  • @user-dk8yb4st3e
    @user-dk8yb4st3e10 ай бұрын

    Didn’t work on my 2017 Buick Regal, whose infotainment screen was blank and is still blank.

  • @buywithbenny

    @buywithbenny

    10 ай бұрын

    Take your Buick to your trusted GM dealer.

  • @ckay2615
    @ckay261511 ай бұрын

    I followed the instructions twice and it didn't work either time. I even tried going into the radio settings and doing a factory reset and that didn't work either.

  • @buywithbenny

    @buywithbenny

    11 ай бұрын

    If this method does not work. Take your vehicle to your trusted GM dealership.

  • @alancastillo2997
    @alancastillo2997 Жыл бұрын

    Is the reason for turning off the dome light to preserve vehicle battery only? Just curious

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    correct

  • @user-cm4tz9vd3f
    @user-cm4tz9vd3f6 ай бұрын

    Will this help on intermittent touches that are not responsive?

  • @buywithbenny

    @buywithbenny

    6 ай бұрын

    I'm not sure. It is worth a try.

  • @dchiuu94
    @dchiuu94 Жыл бұрын

    Does key need to be in the ignition while doing the 15 min process?

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    No. Just follow the steps.

  • @annbell7526
    @annbell7526 Жыл бұрын

    My battery died my screen is out the radio comes in and go off but I can’t control it, I tried this but it’s still not working unless I done something wrong

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    Thank you for the question. May need to take to service department if this method doesn't work.

  • @annbell7526

    @annbell7526

    Жыл бұрын

    Thanks

  • @TheGeorgeLara

    @TheGeorgeLara

    Жыл бұрын

    Did you figure it out?

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    @@TheGeorgeLara figure what out?

  • @DHSNewsTeam
    @DHSNewsTeam Жыл бұрын

    Thanks.

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    You're welcome.

  • @user-wn7kh9ty6k
    @user-wn7kh9ty6k10 ай бұрын

    Does this work for 2015 Tahoe mylink when screen is randomly beeping as if a “ghost” is pressing parts of the screen? I’ve already replaced the digitizer but the random screen pressing still happens.

  • @buywithbenny

    @buywithbenny

    10 ай бұрын

    Give the steps a try. This process works 90% of the time. If this process does not work. Take your vehicle to your trusted GM Service Department.

  • @user-wn7kh9ty6k

    @user-wn7kh9ty6k

    10 ай бұрын

    @@buywithbenny thanks Benny! (Only problem is that the mak haik Chevy dealer in Houston has gotten repairs wrong SO many times and has a pretty shady reputation from what I’ve heard and personally experienced.

  • @hawaiian-hurricane2284
    @hawaiian-hurricane2284 Жыл бұрын

    When I do step 2 is the door opened or closed? What is the last word in step 3?

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    Thank you for the question! Open door until the first stop on the door. I listed the instructions on the description.

  • @brandonbrown2207
    @brandonbrown2207 Жыл бұрын

    Did not work for my 2015 Silverado radio that's theft locked

  • @mariohernandez2167

    @mariohernandez2167

    Жыл бұрын

    did you find out how to unlock it?

  • @ethandaller7234
    @ethandaller72343 жыл бұрын

    do you have to have the key in the car

  • @buywithbenny

    @buywithbenny

    3 жыл бұрын

    Yes

  • @doubeleive
    @doubeleive Жыл бұрын

    I take it this only works with push to start vehicles? mine is not push to start so is there a different procedure?

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    Thank you for your question. Does not matter if you have a Keyless Start or key. Works on both. Same procedure.

  • @doubeleive

    @doubeleive

    Жыл бұрын

    @@buywithbenny does the key need to be in the ignition and/or in a specific position? or leave key out?

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    @@doubeleive use the remote Keyless Entry button or the physical button on the door.

  • @mikew8849
    @mikew884910 ай бұрын

    Does this reset the vcim?

  • @buywithbenny

    @buywithbenny

    10 ай бұрын

    This process resets your radio.

  • @Motiks716
    @Motiks716 Жыл бұрын

    My car is stuck in teen mode how do i reset that with out the pin the past owner must have put in?

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    This is a tutorial I made. You will also need to get the pin number from the previous owner. kzread.info/dash/bejne/kWqfudGQfc3ghZM.html

  • @Motiks716

    @Motiks716

    Жыл бұрын

    @@buywithbenny ok thanks, bought it from a. Dealership hopefully they can reset it

  • @buywithbenny

    @buywithbenny

    Жыл бұрын

    @Motiks your salesman can reach out to previous owner. Or dealer may need to reset.

  • @2jlgster
    @2jlgster11 ай бұрын

    is step 2&3 backwards?

  • @buywithbenny

    @buywithbenny

    11 ай бұрын

    Backwards?

  • @2jlgster

    @2jlgster

    10 ай бұрын

    @@buywithbenny I figured it out and it fixed my radio, Huge Thanks for the video.

  • @2jlgster

    @2jlgster

    10 ай бұрын

    you sell cars?

  • @buywithbenny

    @buywithbenny

    10 ай бұрын

    @2jlgster Yes sir! Sure do. buywithbenny.net

  • @2jlgster

    @2jlgster

    10 ай бұрын

    in the market for a V8 before they disappear preferably a challenger scat pack@@buywithbenny

  • @user-wn7kh9ty6k
    @user-wn7kh9ty6k10 ай бұрын

    Does this work for 2015 Tahoe mylink when screen is randomly beeping as if a “ghost” is pressing parts of the screen? I’ve already replaced the digitizer but the random screen pressing still happens.

  • @MICHIG00N

    @MICHIG00N

    9 ай бұрын

    It's your HMI (HUMAN MACHINE INTERFACE) or your Control Panel.

  • @jbagglesworth

    @jbagglesworth

    9 ай бұрын

    Is there any way that I can trouble shoot this with a multimeter or something? After replacing the digitizer the problem went away for a few weeks which is just long enough to void the refund in case I buy both and only needed to replace one. any tips are extremely appreciated!@@MICHIG00N

  • @user-wn7kh9ty6k
    @user-wn7kh9ty6k10 ай бұрын

    Does this work for 2015 Tahoe mylink when screen is randomly beeping as if a “ghost” is pressing parts of the screen? I’ve already replaced the digitizer but the random screen pressing still happens.

  • @fcarbone1546

    @fcarbone1546

    9 ай бұрын

    Mine is doing the same. Were you able to figure it out?

  • @user-wn7kh9ty6k

    @user-wn7kh9ty6k

    9 ай бұрын

    @@fcarbone1546no this video is significantly misleading. This is just a clickbait video. The issue was diagnosed as a malfunctioning HMI (human machine interface)… I’m in the process of ordering a refurbished HMI from a salvage yard and having it programmed to my VIN, which is much much cheaper than a new HMI and will likely last the remainder of the time I own the vehicle.

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