Welcome to FibroPool! Established right outside New Orleans in 2002, we're a family owned company that designs and manufactures products for both pool connoisseurs and the greater swimming pool industry. Our mission is to make pool ownership a stress-free and enjoyable experience for you and your family, but mostly you because if you're here, that probably means the pool is your responsibility.
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We just set up our new fh255 heat pump but the fan will not start? What could be causing this?
If the FH120 model is available, go with that. The FH135 model isn’t as good. It’s a downgrade. I have both. The 120 version heats better than the 135 on colder days and nights. If you have elderly or kids and want to extend your season. Go with the 120 model.
Legend. Thank you!
I got to finger tapping a hit the set button, it showed a screen that said 00 on bottom and Value on top. Any idea of what default should be? Is that what is called the parameter? If so, the manual says 00 should be value 1 correct?
Yes that's correct
how do i change deg F to deg C om the display panel?
Hey Piotr, our previous generation of heat pumps aren't reprogrammable, so switching between F and C would require you to physically change the display. If you'd like, you can open a support ticket with us on our website and we can get one sent out to you ASAP.
Great video and great product. 1 note - the video doesn't cover the spring mechanism of the idler pulley. Was happy to see parts were in the kit. You just have to take off the bottom side to install it. Would recommend doing it before doing everything else in this video.
How long does it take for the heat to reach the desired temperature. I just bought one of these and had it on for at least 10 hours, and it is basically the temperature of the pool. Only went up about 2 degrees.
Hey Rohan, the performance will depend on several factors (temperature, humidity, pool size, cover). After a new install, we recommend owners run the unit nonstop until they hit their desired temperature. Usually this will take around 2-3 days. A solid or liquid cover will go a long way to improving efficiency though. Anything to slow evaporation from the surface of your pool.
@Fibropool pretty warm temps today in NY. My heater shut off and it's not cutting back on after the temperature has dropped below the desired heat set. Do you have any idea what wrong? I tried turning off and thr fan still doesn't kick back on
How far below the set temperature is the water temperature dropping? For the sake of efficiency, our heaters only kick on after the pool temperature drops 4 degrees below the set temperature on the thermostat, otherwise they'd be kicking back on constantly. If the water is more than 4 degrees cooler than the set temperature, then I'll need to connect you with one of our techs so they can walk through your settings to ensure everything is set properly.
@Rohan Send the unit back and get the FH120. The 135 model sucks
What if my pressure gauge is at 3.7 mpa, is that a problem?
Yes that's a problem. My first guess is that your heater isn't getting enough water flow to collect heat from your unit, so it's building pressure inside. Could be either an underpowered pump or a bypass that's not open enough (if you have one). You may be sending just enough water to not trip the flow switch.
Thank you! This video helped me replace my feed pipe and get the tail reattached.
Very Good. Thank you very Much 😎
You don't cover the idler assembly install that comes with the kits
How do I how can I find out which Polaris model that I have? I'm not sure I have the 280...
Check the back of the cleaner, the newer Polaris models have the serial number printed on a sticker. The older models have the serial numbers stamped/molded onto them. If the serial number starts with a “K” it will be a 380, if it starts with “C” it will be a 280, if it starts with a “L” it will be a 360.
Yeah, I’ve done several times and it wheels aren’t turning!! It just stands there!!🤬🤷🏾♂️
This is soo wrong. Where is the one way value for the heater return. In this config you are still going to feed the heater when you bypass the heater only in reverse way. Come on guys. People are going to follow your video and should not be this bad. Also, there should be a one way valve just before the salt generator.
When you have a situation like this with gravity drawing water away from the heat pump and salt generator, those are good points but not strictly required. Still, there is nothing wrong with adding those valves in this situation, and we do generally recommend including them, if possible. Thanks for the comment!
Thanks for this comment! Unfortunately, I didn't read it before I set everything up. So now I'm going to have to adjust and add a one-way valve to the heater line that feeds to the Tee. Would a one-way check valve for sump pump work? Or is there something else I need to get?
What does EE-01 mean??
Is there anyone out there that will call me to ask questions on Fibro pool heat pump FH-055 please
What does EE-01 mean
This doesn't do it on mine!😢
Dude, I really appreciate this video. You are what makes the Internet great. I would tell the kids to be proud of you! While I didn't find the answer in your video, I found it because of your video. I was trying to get the floats on the rope, but there was no way to get them them through by pushing, or by tying some weed whacker cord and pulling it through. What I figured out (could be really slow) is that I could take the float apart and feed it through each part with more ease. It was the white one in the middle with the narrow hole that was the issue. I cut the end of the rope, reburned it to more of a point, and finally got it together. I asked the seller since it was supposed to be assembled, but they told me to ask the mfr, which I couldn't find. So much for that seller. I somehow thought the plastic piece with the point was used to fish the rope... So I hope this helps someone like me.
Anyone ever get an ee 03 error code? Online it says low flow or low water. Nothing seems unusual, so I'm not sure how to fix it
I installed this today and did a test run. Let it run for hours but the output temperature didn’t change at all.
Did you figure out what the problem was? Having the same one
An it stay inside a pool house or must it stay outside
Heat pumps need to be kept in an outdoor environment to work properly. There's generally not enough moisture or heat indoors to allow it to work.
very nice and clean! Can I use the same instructions and material to set up for a FH220?
Yes, same instructions for FH 120/220/55/255.
Why does my heater say "b" "C" "d" "e" "f" and not "1" "2" "3"? I can't get the temperature to change at all.
Anyone have a video with the new control panels? I can’t get my temp to change
You have to click set until the number 1 shows on the screen. After that hold the up and down arrows together for about 5 seconds.
Getting an E4 code when the pump is supposed to start up with water flow. I have to turn the power off and back on for it to work question
Thanks so much! I just got the kit and installed it on my Polaris and it's running perfectly again. This is about the 4th rebuild I've done but the video was great to follow and the parts were perfect and much cheaper than our local pool store!
I am so grateful for this very easy-to-follow video! You made everything very clear and right to the point. Just excellent - THANK YOU!
We've had this unit for over a year. There is no clock on the display. If I press and hold set while in standby mode, it just beeps. No way to adjust or even see the time. I'd like to be able to set the timer and clock as your videos show so the unit isn't constantly running.
The timer and clock functions have been removed from all heaters.
How do you repair small wheel parts. I was also given a spring to my parts
I connected my water filter pump to the heat pump but it does not turn on. When I checked the voltage it shows 120v at L1 to ground and L2 to ground. Is there a neutral problem at the control board? Where can I get help to figure this out?
Which model heater do you have? Its best to get tech help at 2283137874
@@Fibropool fh055. The support line said that water pump connection is only meant for a relay.
If you hook the hot to the upper connector and the common ground to the frame it will run but will not shut off
I completed the rebuild on my Polaris 280. The Wheel on the side by itself keeps coming unscrewed and falling off?
David, i had my warehouse sent you another complete wheel. In the meantime wrap a little teflon tape on the screw. That should stabilize it
@@Fibropool That worked. thanks for your help!
Really GREAT video of how to install the rebuild kit. I purchased this kit based on having seen the video first, and just installed it today with no problems. The Polaris is working like new again!
It would be nice if everything went as smooth as these videos. I've got one stubborn screw securing one of the wheels that won't come out. The head is pretty reamed out so a screwdriver won't work. I had to cut the wheel off with a hacksaw blade and now I'm trying to loosed the screw by gripping it with pliers. Does anyone know if I can get a replacement screw?
Its a simple stainless steel screw and a non locking nut. Make sure to get a star washer to snug it up. Any hardware store will have these
Hi, I replaced all the parts included but my Polaris wheels are not moving. Please help.
Check the snugness of the wheels. Take the top off and assemble everything including the hose. The dip in the pool and start your booster pump. Things are much more visible this way. The most common problem is making the wheels too tight. You would have to loosen up the phillips screws that hold the axle blocks and allow the wheels a little more tolerance
My return doesn’t have female threds
Same did u figure out how to use it?
I have the problem of my fan not coming on... and therefore the heater is not working. I saw a comment below that was similar, and you replied with "The fan must run in order for it to heat"... I realize that which is why I'm reaching out.
When ever I press the up and down button the value doesn’t flash
How long does it take to heat up a 18 ft round above ground pool?
Easy to follow instructions. I refurbed my Polaris 280. You saved me several hundred dollars since I didn't have to buy a new unit.
Finished the kit install today. This video is perfect. Installation and troubleshooting information is spot on. And the replacement parts in the kit work great.
What do you do to not set a timer and have the pump run continuously? Is timer present from factory?
Did you get any feedback or figure it out? I have the same problem... I want it on all the time
I have the same problem any solution
Keep the tail rings for rotation you can greatly extend the life of the tail.
Lo quiero en español
NO PUEDO CONFIGURAL LA TEMPERATURA CUANDO LO PONGO EN SET 1 Y LE DOY EL BOTON DE ENCENDER COMBIA A SET O
Craig, thank you sir...I have rebuilt my Polaris 280 a few times. Before no problem, but now it has decided not to move. This video is very helpful and I am going to go back and troubleshoot. I believe that I don't have enough tension on the drive wheels. And I am not sure I would have caught that without this video. Again, thanks
I read a review on Amazon that says this unit will also cool if you set the temp lower then the actual pool temp. Is that correct?
How do i get the time to display in the first place?
Did you end up finding out how?!?
If so please let me know
Mine doesn’t have the time either and without the time display you can’t set the timer. Any luck figuring that out?
@@MR1977. no luck, but I got a work around with them on the phone I think… give them a call. Super friendly team.
My unit doesn't show any timer
Excellent video - thanks!
Como subo la temperatura no tengo manual y no se como hacerlo la tengo en 20 grados quiero subirla a 28 gracias
Carlos Guzman Cabrera cual modelo tienes?
@@Fibropool es una bomba de calor de 70mil litros con el mismo modelo de controlador. Tengo también ese mismo cartel con la descripción con algún dato de ahy piden saber el modelo. Gracias