Why you should treat the tech you use at work like a colleague | Nadjia Yousif

Ғылым және технология

Imagine your company hires a new employee and then everyone just ignores them, day in and day out, while they sit alone at their desk getting paid to do nothing. This situation actually happens all the time -- when companies invest millions of dollars in new tech tools only to have frustrated employees disregard them, says Nadjia Yousif. In this fun and practical talk, she offers advice on how to better collaborate with the technologies in your workplace -- by treating them like colleagues.
Check out more TED Talks: www.ted.com
The TED Talks channel features the best talks and performances from the TED Conference, where the world's leading thinkers and doers give the talk of their lives in 18 minutes (or less). Look for talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and more.
Follow TED on Twitter: / tedtalks
Like TED on Facebook: / ted
Subscribe to our channel: / ted

Пікірлер: 110

  • @zhubajie6940
    @zhubajie69405 жыл бұрын

    Typically the biggest problem with tech is the initial training. Often a manager will say this will take a week or I'll only pay for a week of training. They are never enough by a factor of two to five. The transitions are difficult and made more difficult by undertraining and no follow-up training say after one month six months, year, etc.

  • @harrydamour7564
    @harrydamour75645 жыл бұрын

    A colleague that spies on me, sells my information ,reads my messages and is politically biased?

  • @theprotector6099

    @theprotector6099

    5 жыл бұрын

    @John Hillman You two seem quite chummy.

  • @BiancaAguglia
    @BiancaAguglia5 жыл бұрын

    Interesting talk. Tech is not a coworker, it's just a tool. Still, the idea of creating a version of the org chart that includes technology was good. It helps everyone be clear on what each tool helps with. Clarity, in turn, makes it easier to create a plan on how to learn about this tool and start using it.

  • @ziza75

    @ziza75

    5 жыл бұрын

    I hink, that she told about new understanding for word "technology" - change technology status from "tool" to "friend" and getting start work better with this new friend. But usually reality shows, that new friend may cost very well...)

  • @BiancaAguglia

    @BiancaAguglia

    5 жыл бұрын

    @@ziza75 You're right. She did try to make it easy to see why it's good to learn the technology available in the workplace. And I think she did a good job with that. But I'm nit-picky and don't like to hear technology being made into more than a tool. To me, that's all it is: a very powerful, very useful tool. Like any tool, it can be used for bad (like you said, it can have some costs, some bad consequences), but there is also much good that we can do with today's technology. So I choose to learn it and see what I can create. 😊

  • @evanbelcher
    @evanbelcher5 жыл бұрын

    Great talk! Honestly, the title almost sounded too stupid to click on, but I'm so glad I did.

  • @davidmarilley6060
    @davidmarilley60605 жыл бұрын

    I actually think she brings a valuable point about always examining our perspective. If you want to joke about it, you can say she has been planted here by the Borg.

  • @glockman1727ak47
    @glockman1727ak475 жыл бұрын

    in a lot of organizations the Decision maker does not understand the needs of the user and picks things based off "features" I don't care how good your tech is when your intended employees don't use the tech the DM(Decision maker) has failed not the employee who skipped on using a tech. User testing needs to be front line of everything. Decision makers need to shadow their employees and know their jobs and how they use the tech(not how they think the employee does a job). including tech on an organization chart is a good call. UX designers should be getting this feedback. Good talk that has ideas worth spreading.

  • @bdbensley
    @bdbensley5 жыл бұрын

    I would love to be able to treat my colleagues like I do the tech I use at work...I could fix all their problems and they would get their jobs done very well and faster! I am an IT guy and have been for years and the computers and tech are not the problem!

  • @Lunareon
    @Lunareon5 жыл бұрын

    From what I've seen, the problem is not so much that employees are sceptical towards technologies and afraid to use them, but that the technologies are often thrust upon them without proper introduction of training by an employer who has no idea if said technologies will even be useful in the first place. Technology should always serve a purpose and provide convenience and/or add extra value to work. If it's not doing either, it should not be adopted. Also, the end-users of any new technology should be included in the process of choosing/developing/testing it, since they are the ones who can actually tell if said technology will improve their work.

  • @AMX86
    @AMX865 жыл бұрын

    Thank gawd i'm nearly retired. So tired of org charts, team lip service from admin and headlong rush to use tech before its understood or functional.

  • @fuzzywuzzyangel7646
    @fuzzywuzzyangel76465 жыл бұрын

    People are taking it all so literally. The entire premise of this talk is how to improve efficiency by getting people to understand the tech they work with. It's a great idea, and would help people who can't even operate beyond Microsoft office applications.

  • @dispiedark8682
    @dispiedark86825 жыл бұрын

    Thank you, that was so refreshing. I am a IT nerd, i love my PC and networks and take care of them just as i would a plant or a pet. I and many others in IT and tech industry have failed you, we invent these amazing things, write cool software and we just drop them on you to find out how they work. Then charge a lot of money for 2 evening crappy over all use of the software. That may not even cover how you need to use the software. There better ones on you tube for free. But that takes time, hows time that is the question. Were talking about a workspace here, you dont get a day to find out how it works form your CEO or manager you need to be productive, work needs to get done there pressure. And this should be changed time should be invested with the investment in new tech. Because new tech means a different work flows that could save hours, but that flow need to be understood first. Then there is the way you did it for years or maybe even 40 years. But your CEO has placed this machine next to you and said use it, just like that. Most of it is like magic, the delivery that installed it took 10 min at most to tell you the basics and gives you a 1 cm thick manual or cd with the manual in .pdf and that not installed on default in windows so, no manual at all and leaves. Then the manual mostly are filled with technical bla bla and don't help a lot with operating the machine, more for maintaining the machine. And this is why i say we the tech industries and IT people have failed to inform the CEO that this tech need to be integrated and that they should expect a learning curve and a time of adjustment. A nice way of giving people hands on with software before they need to work with it under pressure is a virtual machine streamed to a desktop in the office form there own server with the new software and data form a week ago's back up. So the people know the project and can compare it to how its works now and how its gone work, have a virtual chat in the virtual machine. So they can ask questions to IT directly. let people play around with it, if they break it you restart the virtual machine and nothing lost. A new machine should be introduced to the hole staff that works with it and the higher ups, to make sure tech is used right and save don't want a robot arm hit you in the face. so they know how there used and with the IT guy there. He knows what it can do and if he loves his tech he gone be exited to tell you, if he has the people skills for it and to help you explore the machine or software. But people need to feel safe and there needs to be time planned for it to explore complex software and hardware. And modern software does not mean its easy to use, or even logical to use there a lot of bad software out there, that just one big frustration to use. But again this is partly the fault of the IT and tech industry. With supporting tech and sending your IT people to explain your software and hardware you get the most valuable information you can get user feedback, while there using it for the first time, new idea's for implementation in there specific industry, these are opportunities mist, because we stop communicating after sales, and only show up after it went wrong. And we IT guys/girls have to realize that our Nerdy IT jargon, and all our short cut keys, multi app, or the way of going trough settings like the flash (DC comic, super hero), can really intimidated people. For me IT means not just using and making tech and fixing it, it also means I am a teacher, because teaching others how to use tech and interact with it teaches you to look at it form another persons view.

  • @angelsegarra1908

    @angelsegarra1908

    5 жыл бұрын

    Dispie Dark learn grammar, punctuation, and the way to actually spell the words in your lexicon. Autocorrect is not your friend. Examples include whole, not hole ; people is not an it, they are a them ; safe, not save ; going to be or, informally, gonna be, not gone be, B .

  • @dispiedark8682

    @dispiedark8682

    5 жыл бұрын

    @@angelsegarra1908 it's not my native language + I'm very dislextic. I spent hour on making this as readable as I could. And yes autocorrect does more harm then good, but so does you well ment comment. It does not help me, or anyone to point at bad grammar they know or they don't care this is KZread you know not a research paper. It just makes me feel insecure and makes me not want to interact with others. Plus it is not about grammar, it's about the message. I'm trying to get across that people need to communicate more even if it's hard like it is for me.

  • @peterpanino2436
    @peterpanino24365 жыл бұрын

    Important is the use of the RIGHT technology! Teams often use software with unneeded functionality.

  • @haileyw2733
    @haileyw27335 жыл бұрын

    This talk goes to show how people can do a better job communicating and collaborating on teams, especially when one person is carrying the technology load. I'm so excited about Pikurate, a collaborative research platform because not only is it free but it's gonna change the way people exchange information on the internet!! 🚀

  • @gamesexplorer275
    @gamesexplorer2755 жыл бұрын

    I have found in most cases its user error that creates most of the problems Lack of training Fear of new tech The in ability to adapt and evolve with tech Lack of time to understand the tech they need to use over the complications of the tech For the most part this is the case, the fact the other is lack of investment towards more up to date tech and the ability of upper management to recognise the correct tech for the job.

  • @EricBZink
    @EricBZink5 жыл бұрын

    Tech is part of our lives the good and the bad, love this channel and find so much inspiration off of it for my channel. We can make a difference in each others lives!

  • @philipcarlson8696
    @philipcarlson86965 жыл бұрын

    Really Interesting Approach..!!!

  • @Torpedomtb
    @Torpedomtb Жыл бұрын

    I think I can say this, but I have been dealing with technology longer than this lady has been alive. The problem is people who are making decisions and recomendations to what technology to use are so far removed from using it they are making random guesses. The best way is to go down in the weeds and talk to the people who you are trying to help by introducing technology and figure out what is working and what is broken with the current method. Ask them what they need or want or what is the problem. Dont just start fixing something till you know what is broken. Managers Manage, Leaders lead.. Be a leader.

  • @vianeyvm6857
    @vianeyvm68575 жыл бұрын

    WoW!! loved it

  • @BalaKrishnaQuasar
    @BalaKrishnaQuasar5 жыл бұрын

    Truely said a digital gadget needs to be treated as a friend

  • @kingjjangmuck2626
    @kingjjangmuck26265 жыл бұрын

    Hi, I'm national university student of South Korea. My friends studying listening English use this benefit channel TED as a tool of listening practice. So is there any way to make subtitles of Korean? I really have wanted it because there is a few things applied Korean subtitles.

  • @davec8473
    @davec84735 жыл бұрын

    See below for comments from people who haven't watched the video or from people who feel like having an unrelated politic rant v

  • @KnightSlasher
    @KnightSlasher5 жыл бұрын

    The internet is my life because I don't have one

  • @amycostello8842

    @amycostello8842

    5 жыл бұрын

    Samsies

  • @harrydamour7564

    @harrydamour7564

    5 жыл бұрын

    Twinsies

  • @harrydamour7564

    @harrydamour7564

    5 жыл бұрын

    @USA FIRST I like your pic

  • @alyssaventer6756
    @alyssaventer67565 жыл бұрын

    Yayyyy new TED video

  • @Ambigant
    @Ambigant5 жыл бұрын

    Level 1 Computer vs Level 100 Manager Boss *This is how technology works*

  • @SharpDesign
    @SharpDesign5 жыл бұрын

    This is kinda off topic but how do you type that in between line going vertical?

  • @ruben307

    @ruben307

    5 жыл бұрын

    this |?

  • @SharpDesign

    @SharpDesign

    5 жыл бұрын

    @@ruben307 yes

  • @poweroffriendship2.0
    @poweroffriendship2.05 жыл бұрын

    _This is technology..._ **smashes computer intenisifies**

  • @aidanfinley8214
    @aidanfinley82145 жыл бұрын

    Ok, definitely a unique perspective I agree with a bit But I don’t like Alexa she is that co worker who will only share their opinion and never take anything in

  • @grahamjonathan762
    @grahamjonathan7625 жыл бұрын

    Remember when plastic surgery was a taboo subject? Now you mention Botox and nobody raises an eyebrow.

  • @Cactusfruitsquisher

    @Cactusfruitsquisher

    5 жыл бұрын

    lol

  • @loveheals582

    @loveheals582

    5 жыл бұрын

    😂

  • @pattheitguy
    @pattheitguy5 жыл бұрын

    Awesome. IT People & resources get no respect. When I ran an IT department at a large casino, I would cut up a PO into Invoices for each department, calculated by the % that department used the resource. WHen all the Invoices had been paid, I sent the PO. I called it "Zero Budget", as all the people benefitting from my equipment and services paid for it. We weren't a liability, but an asset-an asset whose success was measured by the profits of the departments we served. For departments that lost money (no income, like Security), the OTHER departments paid for their IT investment, again divided up (in the ase of security) by the # of employees in each department. Normally, departments would be invoiced for the amount of profit they generated.

  • @delwysglokpor3362
    @delwysglokpor33625 жыл бұрын

    This is quite an interesting of human resource management. It could actually help to clearly profile the best person to scout for a job.

  • @collbackk
    @collbackk5 жыл бұрын

    Yeah, the ideas are not so bad, but you need time. And we ain't got any in my company...

  • @FeedMeSalt
    @FeedMeSalt5 жыл бұрын

    The problem is most companys order in three to five year old tech. That tech is using programs and language that is also another 3-5 years old. Plus zero training/really bad trickle down training. Ontop of IT departments being in their own worlds all adds up to garbage user experience. If you bought your grandmother an iPad for Christmas you would help her learn how to use it. And you wouldn't buy her a model from 2012. Businesses love to do exacty this. Tech is cheaper then labor. Guess what one gets skipped out on.

  • @aquaticaquatos4792
    @aquaticaquatos47925 жыл бұрын

    She'd make an awesome pixlr cartoon character

  • @sukapljat7313
    @sukapljat73135 жыл бұрын

    hmm

  • @SunriseFireberry
    @SunriseFireberry5 жыл бұрын

    Machines aren't people and people aren't machines. Yet. Until that day...

  • @grimwatcher
    @grimwatcher5 жыл бұрын

    Huh, so ask out my PC out, get rejected, slash it's tires (allegedly) in petty revenge and get a restraining order by the judge for it? Got it

  • @ChessMasteryOfficial
    @ChessMasteryOfficial5 жыл бұрын

    *I cannot discover that anyone knows enough to say what is and what is definitely not possible! ;)*

  • @mairmatt
    @mairmatt5 жыл бұрын

    And what is new about this?

  • @loveheals582

    @loveheals582

    5 жыл бұрын

    The perspective some have not discovered yet. My employees are grateful. So, I hope u learn in short to be grateful, too.

  • @mairmatt

    @mairmatt

    5 жыл бұрын

    @@loveheals582 - There is one little error in your kind dispraise. I'm an engineer and an employer in the late 40s. So what now?

  • @fugitivetattoo
    @fugitivetattoo2 жыл бұрын

    Because they are your Colleagues.

  • @omizzy
    @omizzy5 жыл бұрын

    when a robot asks you to treat machines like humans...

  • @hafizurmahdi5284
    @hafizurmahdi52843 ай бұрын

    She looks she's from Pixars

  • @gabagaba4023
    @gabagaba40235 жыл бұрын

    she is beautiful.

  • @alphastrength3402
    @alphastrength34025 жыл бұрын

    She's pretty

  • @invox9490
    @invox94905 жыл бұрын

    0:18 freeze this frame... And laugh a little.

  • @Odyvers
    @Odyvers5 жыл бұрын

    Invite a "Santa,Sadhu" in #KhumbhaMela

  • @silvief1
    @silvief15 жыл бұрын

    Generally good idea but the bumper is how this extra time spent on building relationship pays off.

  • @biglightball

    @biglightball

    5 жыл бұрын

    *cough* skills, certificates, specializations, demand for specialists, high salaries *cough*

  • @silvief1

    @silvief1

    5 жыл бұрын

    @@biglightball Not sure if we are o he same page. Let's say extra 2 hours spent on assessment of application will either paid as overtime or taken away from the tasks of the employee.

  • @StyeAI
    @StyeAI5 жыл бұрын

    Too much metaphor.

  • @mba2ceo
    @mba2ceo5 жыл бұрын

    I should be hired for millions JUST to fire human waste !!!!

  • @4390100
    @43901005 жыл бұрын

    It seems to me the biggest problem with tech devices is too many people are already addicted to them and no longer communicate with actual living beings. In fact in our break area hardly anybody looks up from their devices any longer. I've even seen our delivery boy drive a van with no hands because he was watching his iPhone and scrolling through messages. The work place is the same, people are driving with no hands on the wheel while not watching what's in front of their face so to speak, it's already an addiction and that's the number one problem, not learning to love your devices more, it's already over the top and the younger they are now, it seems the device is a part of their anatomy.

  • @dhruvinpatel9205
    @dhruvinpatel92052 жыл бұрын

    Well-made blue light blocking glasses are an important investment, however you want to make sure that - should they not be working well for you - they come with a warranty. Ocushield offers a no-quibble, 100-day money back guarantee should there be an issue with your glasses (although we’re pretty confident you’ll love them!) Optometrist and Founder at Ocushield.

  • @user-mh6kl6bg7e
    @user-mh6kl6bg7e5 жыл бұрын

    Nice不错

  • @tranquilbean51
    @tranquilbean515 жыл бұрын

    Hey desktop monitor, hows the wife? Kids? Oh i see, ok, ok...

  • @rogerflores2145
    @rogerflores21455 жыл бұрын

    Cyborg-ism? lol.

  • @metta8
    @metta85 жыл бұрын

    I'm sure this will become critical to do as technology/automation/AI takes more and more jobs away.

  • @spanishinquisition5032
    @spanishinquisition50325 жыл бұрын

    techlivesmatter

  • @omowwg
    @omowwg5 жыл бұрын

    heh thumbnail, I thought she was Saoirse Ronan:(( I guess I am in love with her((((

  • @educatedmanholecoverbyrich8890
    @educatedmanholecoverbyrich88905 жыл бұрын

    Hy, hy, hy, ppeer bowel,, hyper bowel, bollocks

  • @forrestgump5051
    @forrestgump50513 жыл бұрын

    哈啰 nadjia,亻尔可不可以帮且力我的女子友杰奇譚Jacky譚进入mit?感谢你!

  • @user-ob4qc7pk8d

    @user-ob4qc7pk8d

    3 жыл бұрын

    老夫認同

  • @smk9320
    @smk93205 жыл бұрын

    The idea of the talk is fine in the sense that we should make the best use of the tools we have ie technology that we invested in. However, I wish that we were not asked to treat technology like a colleague. That's asking too much, and it doesn't capture the main idea all that well. I don't think having proper professional relationship with technology should be on our agendas. I will treat my colleagues like colleagues.

  • @Sasa-lelo
    @Sasa-lelo5 жыл бұрын

    I like her shirt😂💕😍

  • @sumaru_2324
    @sumaru_23245 жыл бұрын

    Next on Ted ; *How to reproduce with a CPU*

  • @Mr.Ciobanu
    @Mr.Ciobanu5 жыл бұрын

    this is pathetically hilarious

  • @peter4928
    @peter49285 жыл бұрын

    I can't believe. She is talking about empathy for tech hahahaha

  • @ruben307

    @ruben307

    5 жыл бұрын

    sadly there was no shipping chart.

  • @biglightball

    @biglightball

    5 жыл бұрын

    I can't believe that it's possible to misunderstood a video like this so much.

  • @MrBalancelight

    @MrBalancelight

    5 жыл бұрын

    Empathy for tech? Wooow.. Soooo misleading statement on the topic presented by this video here. I wonder if you ever deal with complicated technological equipements before, under which you were having problems or do not know how to get the most from the tech for your job's performance. So your approach will need to change in dealing with such complicated machine (i.e. understanding how to optimize the human experience with the machine). Or you are now alluding you should have a 'feeling' with the machine if you want to maximizing the use of it? If that's what you're saying or trolling, I'm out.

  • @peter4928

    @peter4928

    5 жыл бұрын

    Hi folks. Ignorant comment guy. I quickly realized much earlier when I was watching the video that it was about making use of tech and actually giving it a chance. BUT I was lazy and did not erase my comment so here we are. Get lives people

  • @16spartaman
    @16spartaman5 жыл бұрын

    Um the whole premise of this Talk is how the robots take over...

  • @geokorf
    @geokorf5 жыл бұрын

    Ai is coming.

  • @jaredbellow
    @jaredbellow5 жыл бұрын

    Jackie Treehorn treats objects like women, man.

  • @stevenbaumann8692
    @stevenbaumann86925 жыл бұрын

    Cool talk but not going to happen. I don’t do well with technology when it fails. Unlike a coworker I can’t rationalize with it. Tech is a tool. Not your BFF. I don’t treat my rock tumblers like fam.

  • @violet-trash
    @violet-trash5 жыл бұрын

    Funny how actually software developers never have ideas like this.

  • @rfrost4708

    @rfrost4708

    5 жыл бұрын

    Software developers have other important things to worry about.

  • @desconfigurando5943
    @desconfigurando59435 жыл бұрын

    Parece a Lady Gaga 🙄

  • @vagabaassassina3461

    @vagabaassassina3461

    5 жыл бұрын

    Sai daqui brazuca seboso

  • @desconfigurando5943

    @desconfigurando5943

    5 жыл бұрын

    @@vagabaassassina3461 vc é gringa vaga bundina 🙄

  • @vagabaassassina3461

    @vagabaassassina3461

    5 жыл бұрын

    @@desconfigurando5943 seboso

  • @desconfigurando5943

    @desconfigurando5943

    5 жыл бұрын

    @@vagabaassassina3461 Vc é BR e é sebosa, eu não 😆

  • @peter4928
    @peter49285 жыл бұрын

    This is skynet. Scary

  • @GengluPamai

    @GengluPamai

    5 жыл бұрын

    😃

  • @ezra8776
    @ezra87765 жыл бұрын

    i watch this ted because she's beautiful.

  • @MrTweesy420
    @MrTweesy4205 жыл бұрын

    Through all your research you still think parachute pants are cool! Its 2019 boo boo

  • @amshermansen
    @amshermansen5 жыл бұрын

    I uh... I don't think my PC takes jokes very well, Nadja... sorry.

  • @rfrost4708
    @rfrost47085 жыл бұрын

    Give me back my 12 minutes. That's some dumb stuff right there.

Келесі