Sir. You are EXACTLY what the internet inventors had in mind for it's purpose. You are a necessity. Thanks for sharing your knowledge!!!

@BillMurry-xx5so

3 ай бұрын

You mean they didn't invent the internet for free porn.

As a former washer tech, I find your video the best I’ve found on You tube. You are a valuable asset to the public! Thanks! I will continue to watch your videos in the future😁

You have saved my hair loss issues. Lol. I stopped repairing appliances about 15 years ago due to family and new job. Just starting to get back into it and with the addition of electronics, I’ve spent hours scratching my head with various issues that are in this video. I have a stack of these machines in my shop waiting for repairs so I can resell them. I can literally get 5 to 10 a week where people have tossed them. Now, thanks to you I can do the proper diagnostics instead of doing the old parts change and see method. I can’t tell you how much I appreciate this video. I’m sure you put a lot of thought and effort in it. Thank you a million times.

@speaklifegardenhomesteadpe8783

Жыл бұрын

Awesome! I pray your business goes great! You could also help answer questions in the comments here! They should make it where you can tip comments. ❤😊❤

@BillMurry-xx5so

3 ай бұрын

Remember, back in the day, you just press start and stuff worked.

This is a superior tutorial, worth watching all the way through. He explains valuable info I didn't even know I needed to know.

You sir are a hero and a life saver!!! Watched your videos on whirlpool washing machine and was able to diagnose/find the problem. $40 fix compared to $300 for someone to come look at it

sir you have fixed my washer.. I have this model without the agitator.. from finding the manual to running diagnostics this video led to replacing the actuator which fixed the issue, I didn't even need the manual thanks to your understandable how to.. part for $25 and two hours total and it's gold! thanks so much..

You deserve a noble peace medal. Thanks you

2:40 Thank you Ben!! I'm a little old lady but this worked perfectly to get my washer going again. xoxoxo SO APPREciated! Thank you!

Your videos have been very helpful, thank you very much. My shift actuator is shot, just ordered a new one from you. Without your videos I would not have known what to do, thank-you.

@treylem3

11 ай бұрын

👍

Well done tutorial, one of the best instructional videos I have seen. Thanks!

Definitely the best detailed diagnostics video on Whirlpool washer

Super thorough and so easy to follow!!!! Fantastic tutorial!!!!

Super thorough and so easy to follow!!!! Fantastic tutorial!!!!. Thank you for the tutorial. Very helpful!.

It's a shame they took a good washing machines that work good for years without a bit of problem, put computers in them and don't wash half as good

@adelinavillegas2210

5 ай бұрын

I agree with you. We have had nothing but problems with piece of...

@kevreilly7

4 ай бұрын

Aint globalism grand??

@thewuwu

3 ай бұрын

Profit over everything

@robertwilson3275

2 ай бұрын

I know I buy the older kind.. they are easy to fix!!

@caltrim1

Ай бұрын

Yep

Thank you so much for the information you share in your videos, you saved me a lot of money and time, now my washer it’s working like new!

Your videos helped me tremendously. Saved a whole bunch of money fixing my washer. Thank you so much!

@treylem3

11 ай бұрын

🎯👍

Excellent video. You helped me out tonight! Washer fixed in 5 minutes thanks to you.

@dfusa4869

9 ай бұрын

What was wrong

In 20 minutes I went from hating my washing machine to being excited about diagnostic and manual mode. Thank you for pulling back the veil

Your videos are very helpful. Very well explained. Thank you. Keep this energy up.

@bensappliancesandjunk

Жыл бұрын

Thanks!

Brilliant video. I thank you for adding to my knowledge.

Well done. The service manual can be reached from underneath without removing the top. The lid lock latch can be removed from the lid and inserted into the lock so you can open the lid to see what is happening. Safer doing it this way vs having the top tipped back. Overall, very good video. Best I've seen. The Tech Sheet shows power to the shifter motor is Pin 3 and Pin 6 for the black shifter, like you said. But the way you are holding it, those pins are on the opposite side that you tested for motor continuity. Note that pin numbers are molded into the male connector.

@mmforeman

10 ай бұрын

No pin numbers on my machine -- male or female

This is a very helpful and easy to understand video. Why would they hide the manual like that? Here's a tip for washing machine dummies like me. If your washer has stopped spinning, take the wet clothes out first! When I finally did that it turned out a long sleeve had gotten wrapped around the thing in the middle and was stuck, causing it not to spin. Once I managed to get the sleeve unstuck the machine was able to spin again. I felt so stupid for not checking that first! .

@Gatorlips2

Жыл бұрын

O

This is someone I would trust to make the problem go away.

This video save the day, thanks a lot. Really helpful!

Hey your video got me farther then any other video on Whirlpool washers Iam right in the middle of fixing my washer I had to change lid lock and actuator… you explained things so calm and easy I appreciate you bro more then u could imagine at the moment 😂

Thank you for the tutorial. Very helpful!

This I think will definitely be helpful for me! Thanks you for your detailed work!

This helped me fix my parents washer. The shifting actuator was bad, and i replaced it. Thanks alot!!!

Thanks so much! Using your video I went from knowing nothing about how my washer worked to being able to diagnose the failure of the washing tub's ability to spin. I removed the washer hub and found that the spines were completely worn away. I ordered a replacement from Ben's Appliances and Junk and it worked perfectly. After installing and recalibrating, I put it back into test mode and tried the high spin, and WHIIIIIRL! It spins so fast now.

@DonaldWells-wk8dc

7 ай бұрын

That's has Ben's junk now.

Wow what a great video!! Thank you so much for taking the time to make all these videos. Now maybe I can figure out why my Whirlpool Washer isn't spinning.

@shannonkirby7040

Ай бұрын

Same here, mine gets to rinse and spin and don’t engage

So this video is super helpful. But before you take your machine apart like I did, check your drain hose. My washer was just fine after I unclogged the hose. Some spinning issues, turns out, come from improper drainage. Works like a champ now. This video is definitely a $$$ saver if you have a piece that has broken

Following your instructions I was able to get into the diagnostic mode. I then did the reset. The washer went into the spin cycle and ran for about 10 minutes. It was noisier than usual and made me think that maybe I hadn't tighten something good enough. Anyway it did spin so I think I can assume the motor is OK. Thanks again for the great videos.

@shadowopsairman1583

Жыл бұрын

Roaring, could be the gearbox

Thank you sir for showing this video how to fix the problem. My washer is fixed now 👍🏽. 2022

Great video! Thank you!

Great video, thanks for posting!

Great tutorial. Thanks!

Great informative video saved me money 💰

Amazing video! Thank you.

My Maytag washer is about 3 years old. I replaced the clutch assembly and the actuator. It still won't go into the spin cycle. I did not reset the washer. I will try to now. I am working on the diagnostics. What a great video! Jack Willey

@shadowopsairman1583

Жыл бұрын

Capacitor check, motor or main board

Thank you so much. I was able to fix my washer that wasn’t spinning. 👍🏼

@waltercardenas7354

Жыл бұрын

What part did you change to get it to spin? Thank you

@BoricuaGirl69

Жыл бұрын

@@waltercardenas7354 didn’t change anything. I followed his instructions when he pushed the top of the spinner several times up and down then followed the dial reset instructions and put the dial on spin. It started to spin and empty the water. Maybe it was just luck but I was about to call a mechanic 👍🏼🙌🏼

Thank you for this video! I have this washer and having problems with mine spinning and making awful noises

Really appreciate the video and all the help I got from it thank you

Great Video. shift Actuator no ohms. Replaced.

I like my plain ole estate by whirlpool washer. No fancy diagnostics. Just straight forward old tech.

I'm hanging on to my pre-circuit board appliances as long as I can since I almost never need to fix them.

@BillMurry-xx5so

3 ай бұрын

😂 the good old days. When you plug it in and push start and it works.

Thank you Ben.

This was very helpful. Thank you for the help.

Thank you, kind sir. You have just saved my marriage.

Well done !

Check for micro farads on the capacitor the plastic casing normally will tell you the range that it should be at. It will provide a more accurate test.

Ben, you're an angel! Keep on with these great instructional videos. Are new commercial machines as seen in laundromats as finicky?

@bensappliancesandjunk

2 жыл бұрын

No, they're great and built to last. Still will have issues with, say, bad, non-HE detergent but nothing too far difficult.

@speaklifegardenhomesteadpe8783

Жыл бұрын

​@@bensappliancesandjunk do you make house calls about an hour from you?

@bensappliancesandjunk

Жыл бұрын

@@speaklifegardenhomesteadpe8783 unfortunately we do not at this time

Saved my A$$ today man , thanks a million for making these vids

Hi Ben and thanks for an excellent video. I have the same model you are working on. My issue is that it is not agitating. Everything else works fine but agitation is not working. It looks like it wants to work. I have tried manually and it feels very loose and the bolt that holds the agitator is very tightened. What do you think could be the problem?

Hi and thank you so much for this video, I've tested and tried everything on my whirlpool to get it to wash/spin. The shifter tested good, the capacitor tested ok, my washer will make the sound like it wants to start washing/spinning but will go really slow then nothing. I'm thinking it's the capacitor but any feedback would be greatly appreciated thanks, oh and the motor/ transmission spin freely and belt was good.

My Maytag top loading Bravo series washer is about 7 years old and has been a good machine. In the past year we have been having trouble with the door lock, now all the time it says DL.

Thank you for all the information, and information on where to buy the parts it really helps..

Good and complete video body thx a lot

@bensappliancesandjunk

2 жыл бұрын

Thank you too

I bought this washer for $250 like 4 or 5 yrs ago still runs great as this was new when I got it. Can't find no washer for this price no more😁

Nice hack job on the wireing!!

Thanks!

The uniform is a nice touch

Your the man brother good man

I replaced my clutch pack assembly and shift actuator, it’s working well but now it’s squeeky when spinning, Did I have to add grease or lube?

Help. Very helpful, I used this video to determine that it the shifter needed replacing, now a month later I am getting an F5E3 LID UNLOCK FAULT & F7E5 SHIFTER FAULT code.

@bensappliancesandjunk

10 ай бұрын

Did you recalibrate the shifter? Otherwise, sounds like a lid lock issue. I'd at a minimum recalibrate it immediately.

@allenvasher5358

9 ай бұрын

@@bensappliancesandjunk we had a flood a week before, it turns out that we had a that the motor corroded, the shifter corroded & the capacitor went bad. It was going to take a week to get all the parts, & cost $400. Found the same model @ lowes, (labor day sale) delivered the next day for $509.

A meter with capacitance test is handy for capacitors, as they can reduce in value over time while still working. That results in a progressively weaker motor torque.

@kennethdante

10 ай бұрын

The cap on my whirlpool is reading just under the 5% range...41.xx uF on my meter. It's a 45 uF cap. says +/- 5%. Replace?

@elvatoandy

7 ай бұрын

​@kennethdante no that should be ok.

@DonaldWells-wk8dc

7 ай бұрын

Count codes as dogs barking,kids screaming and moms scream them and You😅😅😅

@DonaldWells-wk8dc

7 ай бұрын

Get your gold chain wrapped up in manual test mode and tear the floor up while getting out of the drain pan...and throw the machine down a remote canyon.

@DonaldWells-wk8dc

7 ай бұрын

​@@elvatoandylow volts rewire house and contact power company.

GREAT! GREAT! GREAT!

I went into diagnostic mode and went for manually toggling between the various cycles.. the fill drain stuff all worked fine but the motor functions didn't work. No rinse or agitate but I did hear some oddball sounds. I have to run it again as I've gained some new knowledge since first running the test. The drum from the top view looks good. (removed checked that out). I have since replaced a cap on the pcb and checked motor cap under the machine.. now I'm getting into the shifter and motor diagnostics. (fault code threw me a motor control fault). Please clarify the pins on the motor to test. Perhaps i must reference the manual. This thing read like chinese the first time i looked at it but more things coming into focus as I stick to it. This thing has become an obsession I refuse to give up. I know people trash talk these machines but the fact is it ran flawless for about 8 years.

Wow great instructionsl video. I tried to wash a coiple of pillows and faulted my washer. Fixed now! Thank you!

@2lobstersinapot

10 ай бұрын

I did the same! Stupid pillows! Was it the actuator?

@coviedogs

10 ай бұрын

@kidkaras whatever it was, sadly it won't spin now and keeps faulting, so I have to do a deeper dive. I did the spin test and it did spin. But I stopped there, took out the pillows and still not able to spin

@2lobstersinapot

10 ай бұрын

thank you for your reply! I just ordered the actuator. Mine goes through the whole wash cycle but won't spin. ill find out Thursday if that the issue.@@coviedogs

@coviedogs

10 ай бұрын

@kidkaras i hope it does! It would be great to hear back from you too! Thanks!

@2lobstersinapot

10 ай бұрын

@coviedogs it was the actuator! I ordered the part from walmart, and it said factory part, whereas Amazon had knockoffs with people complaining the part died after a month. I think it cost 35.00. With return option. My machine would go through the whole cycle drain but not spin. The actuator solved it. Also, remember to re calabrate the machine to recognize the new part. The above video is excellent. Good luck!

question, noticed in your video on spin that the inner basket moves back and forth inside the drum, is that normal? I have a Maytag Commercial technology, very similar to the centenial and the inner basket moves pretty freely inside the drum.

I’m glad I’ve never had the audacity to buy one of those new POS machines. HE corrupted the industry in 2010, I haven’t never thought about a new washer since. Love my 90s Whirlpool DirectDrive. Bada$$ tough and durable machine, no new washer sold on the market today or within last decade can agitate and turn a load over as quickly and powerfully as a directdrive. Other than the good old classic Speed Queen of course, but we’re speaking about these horrendous new HE machines that will never last and has those ridiculous wash plates.

@theophany1770

2 жыл бұрын

Just bought a used one to replace my horrible Maytag Bravos. Three years old and shaking uncontrollably on spin even after changing suspension rods. Wish me luck

@kayb3544

10 ай бұрын

I have this machine and it's absolute trash. Should have kept my 90s set that came with the house we bought 🥴

@magskomlosi6665

8 ай бұрын

HE are direct drive btw , the older machines are belt driven..

@Goldenwoodz

8 ай бұрын

@@magskomlosi6665 I think our whirlpool cabrio was too? I’m not sure, but I’m glad to not have an HE washer anymore. The new direct driven motors and stuff in some new washers that companies brag about will never be anything like what whirlpool sold for 30 years and will not last nor provide the same performance unfortunately but yeah your right there are other direct driven systems out there that are less known

I think mine is the suspension rod problem that you recommended. It sounds like the thing is just dribbling basketball is back and forth. Do you have a video that further explains?

Ben, your videos are great! My machine will not spin, the basket is completely stuck. In manually mode agitate works but the spin does not, Even trying to spin the basket by hand is stuck. Any suggestions?

@bensappliancesandjunk

2 жыл бұрын

The basket is stuck? Hmm. I'd check underneath where the pulley assembly is. A few years ago, we had this SUPER NICE Maytag Commercial machine JUST ouside of warranty that was sold to us for $25. We got it, ran the same tests you did, and found the basket was stuck. Got underneath, and found out that a squirrel had stored about 3 bags of peanuts where the pulley assembly was. 5 minutes later, and the machine was running like new!

Very neat chauffeur uniform. I quite fancy one of those myself...

Hi Ben, thanks for your video. I have a toploaded Whirlpool washer that washes, drains, but does not spin.. I have gone through the analysis and get a 4-2 error. Running the machine in manual test mode the two agitation modes work and the high speed spin.. But the low speed spin does not start.. All lights flash once and then it is back to the two lights for the low spin.. Any idea what could be issue? I am thinking of replacing the actuator.. But wondering if that is the issue, since the machine does drain.. Thanks for any input.

This video is absurdly helpful. My washer won't spin. What I'm finding on my washer is that I have lots of resistance trying to manually turn the spinner whether that's putting my hand inside the washer or tipping the washer back and pulling on the belt. I've already removed the shifting actuator. Either way, it's quite difficult. Any insight? I'll update if I find anything.

@CumminsTurbo4

Жыл бұрын

Figure it out?

@fife6215

Жыл бұрын

@@CumminsTurbo4 Gave the washer to my neighbor and then bought speedqueens

@CumminsTurbo4

Жыл бұрын

@@fife6215 brilliant. Almost there myself. You vote with your dollar. And whirlpool needs punishes for their stupid decisions to offer junk

We just got a used Whirlpool Model wtw5000dw2 and we love it but would like to turn on an alarm for end of the wash cycle. The does not tell you anything but we were wondering there is some code to do it? If not can we add one some how?

thank you for this video! i've got cabrio that currently has a gremlin! so far i've replaced the main board and lock mechanism. i got one load done and then the gremlin came back! now the damn red light keeps flashing and there is a clicking underneath.

I finally cleared the board and the washer too off, I just didn't reset it correctly. Thanks

I love your train station conductors hat all abord

I tested my actuator and I get OL on the pins he says but the correct Ohms on the opposite side. I even bought a new one and got the same readings. Could it be the wiring is different on mine even though I have the same part in the video?

The basket hub was replaced about 6 months ago. The agitator spins with the basket. The capacitor and motor is OK. I'm thinking something like the transmission. It is fine for a manufacturer to guarantee a part for 10 years, but still expensive to install. Thanks for the input!

@shadowopsairman1583

Жыл бұрын

If it is roaring, its that gear case

To discharge that particular capacitor before testing use two screwdriver. Each one touching the seperate prongs then cross the screwdrivers to have the metal touch. On that capacitor the plastic housing stops you from simply laying the driver across.

18:15 you can also put your meter into current mode, and use its probes to safely discharge the capacitor. If your multimeter has a built-in LCR or capacitance meter, you can get a more accurate reading of the capacitance that way. Even though the capacitor seems ok using the simple test described in the video, it might have lost capacitance over time due to aging and to self-healing to the extent it's no longer able to start the motor successfully, but is still able to pass the test. Cheerio!

@bryans8895

Жыл бұрын

Absolutely hell no, current mode is not meant for capacitor discharging. That’s a great way to blow up your meter and hands if it’s a big enough cap as you effectively turn your probes into a dead short (fused usually, but some people also like aluminum foil on fuses as a good tip)🤦‍♂️

I had trouble with my washer not staying on spin. After checking out the usual’s, I removed the wash plate and found 84 dimes beneath it in the drain holes. Problem solved.

Awesome video! Thank you! I've got a situation where the washer won't spin or agitate at all, even in forced spin while in diagnostic mode. I've replaced the actuator, tested the motor for resistance (passed, average 6.2 ohms), tested the capacitor (passed as you described in video), and checked the gear assembly. I can manually rotate the drum by moving the belt so I know it's not the belt being too loose. When I put it in forced spin mode all that happens is I hear a consistent electrical humming. When I put it in forced agitation mode, it hums in time with the agitation cycle (hum, pause, hum, pause etc). So it's like the washer is telling the motor to turn the drum, but the motor is not rotating at all. Is this a bad motor?

@DRTOLLZ

Жыл бұрын

I have same issue. Did you discover what it is?

@speaklifegardenhomesteadpe8783

Жыл бұрын

Wish he would answer this. I think I have the same problem. ❤❤❤

@calebblack3543

Жыл бұрын

@@speaklifegardenhomesteadpe8783 I replaced the capacitor and it fixed it.

@iwalkerpreston873

4 ай бұрын

Same issue

Great video. ! A capacitor tester is relatively cheap and will tell you if the cap is bad.

Can the bearing and shaft be replaced on this machine or does the whole gear box have to be changed? thanks

our whirlpool has the slow spin non cleaning symptom too but it is all touch button. how do I diagnose that model. about 5 years old with glass lid.

What if washes but only on the dryer cycle it doesn't spin till i turn it manually? it also leaks water, would this mean the transmission and bearings went bad?

Where is the camera that is monitoring who is washing what type of clothes? Only kidding...your vids are fantastic. Thank you.

Does anyone know where I can get a new replacement drive motor selling 10623547 rev. A & what is the difference for the rev. C?

Hi what does E1 signify on a whirlpool washer please? I'm getting this while my machine is not spin drying

Thank You!!!! Excellent video my clothes are not saturated with water.

Can you help me with my amana washer model NTW4516FW1 . My washer agitator bounces and shake a lot. After I replaced the suspension rod, agitator bounces one time when I press and bounce. but the drum still shake a lot when spinning.

Can you do a video of older whirlpool models that don't have any of the lights on the front? mine is just dials, so I can't test for what is wrong with my washer. It fills with water, but doesn't spin or drain anymore. We are stumped with how to get it spinning again...

When checking the shift motor I had zero ohms on the terminals you said to test so I was certain that that was my issue when I got my new shift motor I tested it and it had zero ohms also but it ended up working when I took apart my old shift motor Noticed a broken piece in there that was causing it not to agitate so I got lucky that it was the shift motor but it wasn’t the ohms test that actually was the issue

Hey Ben. I have a built in Kitchenaid oven/microwave. It’s about 3 years old. When I went to use the microwave it stopped and displayed an error code F1E5. I am planning on changing the magnetron first as it is cheaper before buying a new inverter board. Have you seen problems like this in whirlpool products that are under 5 years old?

@Payitforward42

2 жыл бұрын

That inverter might not be worth replacing. Depending on the price.

This was fantastic. My issue is that the machine is locked. I got an F7E1 error. I cannot manually turn the actuator. I cannot move the belt manually. I was able to change the lid switch so that I could even get it into diagnostics mode. The spin test wouldn't make it spin either. Any ideas?

@iwalkerpreston873

4 ай бұрын

Any updates?

My top load whirlpool 20 year old washer doesn't seem to extract as much water as it used to. I replaced the motor to tranny coupling which was broken and measured the spin RPM at ~500 rpm.

Buen dia hoy dia compre una lavado whirlpool y no se como funciona,puedes ayudarme hacer los pasos para poder lavar??