Whirlpool Washer Won't Drain - How to Drain the Washer, Diagnose and Fix
If you are having an issue with your washer draining, you'll never be able to get your clothes washed. However, figuring out how to drain and repair a Whirlpool top load washing machine is pretty easy. Today, lets go over a few ideas on how to drain the machine "by hand" then look at a few causes of why the machine wouldn't drain water.
DP1 Drain Pump (most Whirlpool & Electrolux/Frigidaire units): bit.ly/3zJQ7z8
DP2 Drain Pump (most Samsung and GE): bit.ly/3O7sN2I
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Пікірлер: 158
If in case you need a drain pump for your Whirlpool washer, this is the kind we typically use since it covers a TON of various Whirlpool models: bit.ly/3zJQ7z8
@define83
Жыл бұрын
Is a new drain pump expensive? Even a universal drain pump how much does it usually cost?
@bensappliancesandjunk
Жыл бұрын
@@define83 there's a link in the post you replied to with the universal pump and the price...
@roylawson4395
Жыл бұрын
Bb0b 🎉😮
@barbarac3971
11 ай бұрын
I have a question. When you took off the old pump, it had a flop top cover for where you attach the power cables (the old was white @5:21). When you showed the new one @6:24, it is grey where the power cables attach, and it doesn't have a flop top. But when you reassembled the pump @7:18, the white end to attach the power cable was back, with flop top, which is fully visible @7:24. How did you get the flop top off the old and onto the new since the new did not have a white top? I'm curious if that flop top cover needs to be on there.
This may seem odd, but I went through your entire process never finding a sock or any blockage. When I got everything back together a give it test run and everything was working perfect!!!!!! I don't feel as if I fixed or accomplished anything but my wife is over the moon, now I can get back to my normally scheduled Sunday of occupying couches and loafing. Thanks for the tutorial!!!!!!!
@build2break
5 ай бұрын
May our efforts forever be in our favor! 😂 here goes nothing
@markrusso9235
4 ай бұрын
I don't know how many times I've taken something apart and put it back together only to discover it working again for no apparent reason, never makes me feel better.
@fubufb420
3 ай бұрын
So true... "Fixed" my moms LG dryer that way! Sometimes your appliances just need some TLC. ❤️😘 They get tired and dirty from working all the time. 😢 Open it up and give it a good loving clean! 🪥 🧼 Then they feel appreciated again and get right back to work! 😂😂
@KIDD2018TR
Ай бұрын
I just did the same an the hose in the stand pipe was just kinked, it’s now draining 😂. Shhhhh I fixed it 🎉
You saved me from having to buy a new washer! There was a gigantic plug of crud in the drain right under the drum. I pulled it out with needle nosed pliers and it fixed the draining problem. I'm excited to be washing clothes in my own home again. My King!
@sKid-ry1ne
Жыл бұрын
What was wrong with your washer at first? Mine stopped working during cycle to find that it had water. And now my washer does not want to start like how it used to
Super helpful. We didn't have to replace the pump :) Even if your whirlpool is slightly different (the location of our pump/hose was underneath but toward the front when we tilted) it's the same general idea! We undid the hose and lo and behold a sock in the actual pump!! Thank you so much !!!
@DustySteel
Жыл бұрын
Wow, I had this exact same experience. Crazy how a sock can get in the pump. I didn’t even take the pump out, just undid the hoses and found that a sock was wrapped around the pump. I took some pliers and twisted the sock around then until it forced it out. Now the washer works great again.👍
@myfootballteamisravens5237
Жыл бұрын
I had mine on soak... How do I get it to spin now?
Thanks for this. This helped me solve something a repair person couldn't, and it was a lot cheaper, too.
You are great at teaching You should have a lot more subscribers. In my younger days. I worked on my family and my appliances Wish you had been around thanks
@bensappliancesandjunk
2 жыл бұрын
Just hit 100k subs, I'm happy with where I am honestly. I didn't have any mentors, thats why I started these videos.
@jlamb199
Жыл бұрын
@@bensappliancesandjunk Well the videos are SUPER but this chick thinks the fancy uniform has a little something to do with your success. What girl doesn't love a guy in uniform?💕😂
@speaklifegardenhomesteadpe8783
Жыл бұрын
@@bensappliancesandjunk God bless you. I pray he blesses you abundantly! 💯 People who have financial ability might not realize for others, if their second hand appliance goes out, that costs anything to repair, that repair isn't ever going to happen. Especially on a fixed income. Ever. There's no money to get by let alone for repairs, including auto. I don't know how disabled and elderly are supposed to live like this. You're literally not allowed to make a little income to make your bills. I tried. I worked a few days a month as I was able. It's embarrassing to be on this after cancer then see people online angry for what food you buy or other shaming. The gov took all that money back from me out of my allotment, and warned me I'll be in big trouble if I do it again. I was in tears I really didn't know. Now I'm even more behind. Sorry. I just want to tell you sincerely thank you. Your work given freely helps me work on our things and teach the kids. I'm going to attempt getting to that pump area this week with their help. I'm betting I find at least a sock, maybe treasure! 😂 At least we have hope now and something to try. God bless your soul! ❤🦋👩🏻🌾🌿
Thank you so much!! This tutorial couldn't have been any better. And many, many thanks for the links to the replacement parts. You are a doll!!
You help me purchase my next refrigerator thank you. And you made me know that I bought the right washer and dryer thank you again
Awesome video I am not having any problems right now but I have the same washer great info
Thanks for the video, I had a wire that got stuck in the pump. Change the pump, and now good to go
You saved me like $600, for now. Lol. Gotta replace it eventually but it's working again. 👍
Thank you Ben I just bought a new lg washer with agatior and dryer your videos come in handy.
Love the hat and uniform. Adds a lot to your channel. Please keep it up.
@bensappliancesandjunk
2 жыл бұрын
The logo is replicable so it'll be a staple!
@wgoode505
2 жыл бұрын
@@bensappliancesandjunk great, keep it for sure. People love it.
Thanks for your review you have interesting videos keep up the KZread, I have one good question I'm about to buy every a fridge is Hitachi made in Japan good quality fridge thanks
Thanks for the tip of how to drain it! Was dreading having the water leak out of the hose as soon as I unhook it and the mess that would have ensued. You just saved me from an afternoon of angry mopping 😅 👍
THANKS for your time. Difernt case I have a whirlpool Cabrio ,do not estates,kicking, I guess is the clutch magneto , I allready tried. Another, keep the same,
Thank you for the right to the point vid and washer fixed
Ben Thanks for the awesome content !! Love the hat and jacket 👍🏿😆
best video ever thank you dear. had one not work in my apartment I own . xo
Thanks for the informative video! Helped me diagnose that the control board/ panel or lock switch might be my issue. Appliance repair man is scheduled to come Monday to check it out.
Is this information useful for whirlpool washers that have the electric control panel? I have a 2020 whirlpool washer and it is having issues draining. We have narrowed it down to the drain pump malfunctioning. The drain hoses are clear and installed properly so my next resort is going to be to follow this tutorial and clean or replace the drain pump. Thanks for the video and thanks in advance for the advice
@bensappliancesandjunk
2 жыл бұрын
...yes? This has electronic controls. Just with regular dials. All the ideas are going to generally be the same
When I removed the outlet hose from the pump the small rubber flap was lodge in the pump outlet. Is is held by small piece of rubber that has split. After cleaning out hose and removing the broken flap my washer is draining correctly. Question now is…do I need the rubber flap that was removed?
Is there anyway you could do a video showing how to take apart the whole washer and cleaning the drum… I am a 20 year old trying to make my appliance last longer. I have clothes that smell great when they come out of the washer and dryer but smell after a few days. But my mom uses a lot of fabric softener so I’m assuming I need to clean the washer. We’ve had it for 10+ years so it could use a clean. This looks to be the same washer so this would be very helpful if you could. 😊 also loving your videos thank you.
@mosab7
3 ай бұрын
If it ain't broke, don't fix it You're not going to make it last longer if you take it apart for cleaning There is a " clean the washer" programme on the washing machine for a reason
@babyluna7414
2 ай бұрын
@@mosab7 do you have a recommendation for cleaning products that you put in the washer for that setting? I usually just do some white vinegar and run the cleaning setting.
@mosab7
2 ай бұрын
@@babyluna7414 Dr Beckmann
Thanks man, saved me from buying a new washer :)
It’s the outfit for me😂🔥
Hi Ben, thanks for the video! I replaced my pump and checked for blockage and didn't find any. The washer still won't drain. The pump does not run when I perform a manual test. What else could it be? Also changed actuator and capacitor.
@ilovephotos1919
Жыл бұрын
same problem ronoel315...so what to do next Ben? Help us please!
There were no sods, but some of my clothes, and especially my blankets/towel still be pretty wet. Also has a good weight to it. Does it still apply to use vinegar?
@jlamb199
Жыл бұрын
Having the same issue. Some models you can replace the load sensor switch. One video on YT about WET CLOTHES and Kenmore machines shows you about it.
The way this is clipped - I keep thinking it's going into an ad. Very helpful video though thank you
Absolutely helpful and funny enough I had a hair pin in it 😅
I have a maytag mvw7230hw. The pump will drain water out at the beginning of the cycle. The unit will stop draining during the cycle. If I tilt the washer forwards or backwards, then the pump will kick on. What causes that?
Thank you, your video saved me! My girlfriend's thong was caught in the inlet to the pump! Your video perfectly helped me solve this, thank you :)
Hi there ~ great video! I installed a new drain pump on my Whirlpool wtw48500xq0 washing machine using this video, it was really easy to follow. The thing is, after installing it, the washing machine is dripping water from the drain pump and making a big mess. What's the best way to combat this?
Hello! I have the same exact washer. My issue is that there is water left under the washer tub after washing. Once my clothes are done washing, I can hear water underneath if I move the drum, however the drum is completely drained.
@bensappliancesandjunk
Жыл бұрын
Virtually all washers operate that way. The pump will always have some level of water in it. The 10-30gal of water will cycle any residual water multiple times over each cycle.
@keyaconnections3925
Жыл бұрын
@@bensappliancesandjunk thank you!
@madravenpr
Жыл бұрын
@@bensappliancesandjunk Mine has the same thing and it kind of smells like stagnant water, will try your video and see… any other suggestion?
@Strider-Ragnarok
11 ай бұрын
@@bensappliancesandjunk So, you're saying that is normal? I have the same issue where there's water left under the tub. If I shake it you can hear it. Otherwise the washer works perfectly it, pumps the water out of the tub without any issue. At one time, it became stagnant and started to smell similar to what @madravenpr said. I took machine washer cleaner and took care of the smell.
@bensappliancesandjunk
11 ай бұрын
@@madravenpr yes, 100% normal. If you have a bad odor, use an affresh tablet, vinegar, or our wash bomb formula to remove any gunk underneath.
Love your channel, but I’m hoping you can do some videos on LG front loader problems. Ours sounds like a jet engine when it spins, but my husband has dragged his feet about trying to take it apart to figure out what the issues could be. Also could you show a video on how to deep clean the front loaders. We dry it when we aren’t using it, clean the gasket, leave it open, with a little fan blowing in it, but there has to be a lot of hard stuff stuck between the layers. We use the washer cleaning tablets, but I feel like there’s got to be hidden crude.
@bensappliancesandjunk
2 жыл бұрын
I bought a pair of LG frontloaders just for videos so that's planned for sure. Sadly though if there's a loud constant noise in spin it's probably going to be the bearing
@Android_Warrior
2 жыл бұрын
@@bensappliancesandjunk : And check also the 3 point spider too.
@jlamb199
Жыл бұрын
@@bensappliancesandjunk So glad I found you! Where you BEN all my life?? 😂 Spin cycle is working but clothes are still real soggy. I had pulled apart the controls thinking it was the load sensor switch (couldn't find it on my model) but now I suspect the pump might be a bit clogged. I think I'm gonna put it back together, clean everything, run a cycle with vinegar and try to listen hard for weird stuff before I tackle the pump. Gonna need help getting this beast up and down off the floor...and the washing machine, too! 🤣Cheers! Judy
QUESTION: Two weeks ago the agitator on my GE top load washer was replaced. Now the water level is very low even though it set in extra large. It still washed and rinses. Do I have a washer or plumbing problem? I haven't noticed any change in water pressure through out the house.
@bensappliancesandjunk
2 жыл бұрын
Check for derbis in pressure port / pressure hose. I got a video on that soon coming out
How do you replace the wire that comes with it? The one in the washer now is wider than the one the pump came with.
You are the best
Muchas gracias 👍
U really saved me
Thank you!
Great stuff!
@bensappliancesandjunk
2 жыл бұрын
Thanks!
HELP Ben, my Whirlpool washer has two issues now probably because I let it sit for 6 months. 1 it would fill with water slowly and then spin and drain but wouldn't go on to the next step of washing agitating. 2 I have extremely hard water and I think it has clogged the solenoid but now it won't fill but trickle in even when it's off and unplugged the water still trickles in. Please HELP
I have the smallest waterfall/sump pump. From harbor freight
Hey Ben I am stuck on trying to figure out how to clean my drain filter? Do you happen to know how to do that?
Hi Ben, love your videos. No drain on one of these Cabrio washers. I did the physical checks and the pump shows 16ohms resistance. When I use drain and spin, though, the voltage varies widely from 95-150 volts. I assume this is likely a board issue and not the pump? Have you encountered the same?
@bensappliancesandjunk
Жыл бұрын
I haven't, but cabrios can definitely have that problem where the pump relay contacts are intermittent causing voltage to fluctuate resulting in a myriad of issues.
Great video 👏
I had this exact same washer, and this a low quality, light-duty machine. It stopped darining the water, and I had to replace it. Repairing it would have cost more than a new one.
I have a question about a drum I removed from a top loader whirlpool washer. The washer has been shaking violently after checking all the usual failures I took the machine apart to find the drum sounds like it is full of water in the inner linning. I have turned it upside down and still will not drain. I feel like I should drill some holes but I'm not sure if that's a good idea. What should I do?
@bensappliancesandjunk
Жыл бұрын
There's water in the ring as a counterbalance. Totally normal, and actually a bad thing if it drains out as it will shake far more violently. For the love of God, DONT drill the holes.
I have the same washer. Mine won't spin and drain during a normal cycle, but will drain and spin during the drain and spin cycle. Any idea what's wrong?
@bensappliancesandjunk what setting do I use for a multimeter to check? ACV 200?
@bensappliancesandjunk
2 ай бұрын
if its live voltage, yes
@traciestacy9325
2 ай бұрын
@@bensappliancesandjunk I have it removed. Everything was clean. I just want to check with multimeter to rule it out. Wondering if an actuator is my problem next. Just don't know which option to use for multimeter.
You missed another potential issue. The lid switch.
Ben if I have a Bravo’s washer model # MVWV865GW0 with a broken UI or Main board can I replace it with a UI or main board from the MVWB835DW0 model?
Mine doesn't have a problem draining per se. The drain pump continuously runs after the washer has completely finished and says done.
Mine is the same make of whirlpool But the model number is WTW5000DW1 would this work for mine?
Can you tell me how to use this... My new home has this and IDK what's going on . The website has no instructions smh
Mine will drain fine on a normal cycle but if I select the extra rinse cycle at the end it will not drain the second time. Any ideas?
Is it same for a portable washer also
You might want to teach people how to go through the reset before tearing into the machine....?
@bensappliancesandjunk
4 ай бұрын
reset wont fix a drain issue almost ever. that, and i made a reser video 3 months before this one
I am the user of whirlpool washing machine model No 3LWTW4815FW0. I have to change the motor belt . Can you please tell me the No of motor belt. Thanks
ours just hums and doesn’t drain. hose is clear and the pump too. is it the motor or should we just replace the pump first?
@bensappliancesandjunk
Жыл бұрын
Most likely pump
My washer spins I check the voltage to pump and is good I replace lid lock but when I hook the pump it looses the voltage and it will not drain
@bensappliancesandjunk
Жыл бұрын
Probably a bad relay in board
I have this washer and it shakes really bad. I leveled it out. Anyone have any idea what it could be.
Unlock lid by unplugging 30 secs then pressing start 10 times within 10 seconds
4:58 - you called it an inlet area. Mine isn't clear like yours. It's black, guessing grease clog. What is this called and what's my next step?
@traciestacy9325
2 ай бұрын
@bensappliancesandjunk
So my parents washer wouldn't drain, wondered if timer, or pump. Opened lid and pressed down on the lid switch, drained, rinsed, drained, spun dry. So new lid switch? Would have never guessed that to be a draining issue.
@bensappliancesandjunk
2 жыл бұрын
Lid switch tends to stop everything from running. If it's an older whirlpool, the lid switch is tied to the motor and that's physically tied to drain pump
Can you do that with front loaders?
@bensappliancesandjunk
2 жыл бұрын
I will soon yes, absolutely
Where is the link to the pump?
@bensappliancesandjunk
2 жыл бұрын
Shoot my bad! bit.ly/3zJQ7z8
Does this have a dispenser?
My washer is whirlpool WTW5057LWa I can't found how to drain
Where is the filter located on this washer?
Bought my washer and dryer in 2016. In April 2023 we moved into this house that has a little cut out area and a low set spot for the washer, and NOW it decides not to drain in September 2023. I won't be able to drain to a bucket or remove the back until I pump out all the water so I can get this thing out of the stupid hole it sits in. Oh have mercy 🤦♀️! Wish me luck!!! I'll come back and let you know if I got it out or took a sledge hammer to it!
@barbarac3971
11 ай бұрын
We got the pump motor changed out, and tried to recalibrate. Ended up calling someone to reset and recalibrate. Very happy to have a working washer again
Whats the size on this machine?
Mine drains, but doesn't drain completely. As a result, if the spin cycle is too high, the shaking causes some water to pour out.
@bensappliancesandjunk
2 жыл бұрын
Sounds like there's a major problem somewhere. It shouldn't pour out at all. Is it a Whirlpool like this?
@Payitforward42
2 жыл бұрын
All top load washers have a water balance ring. If there is no visible standing water. Don't worry about it.
I washed a rug, the backing came off and I was able to get it out of the washer but I don’t think I got the entire thing. The water will not drain and where could that leftover piece have gone? 👀
@bensappliancesandjunk
Ай бұрын
Drain pump almost certainly.
@Lizzy_333
Ай бұрын
@@bensappliancesandjunk thank you for your quick reply! I thought my washer “died” and was about to spend $450 for another used one… the hose is at an angle at the top and bottom but nothing happens if I lower the top down so I think that must be it then! Too bad I don’t have the tools to take that off right now lol hubby has a job to do when he comes home with the work truck that has all the necessary tools to get that thing off! I stuck my fingers in and eewweeeee!🤣black stinky gookie stuff all over my fingers 🤢
What if it seems like there is water UNDER the drum. It’s like floating on top of water. There’s 0 water inside the drum but I can hear the water under the drum.
@bensappliancesandjunk
Жыл бұрын
Its water in the drum as a counterbalance weight as well as some water in the drain pump. 100% of washers have that.
Chris is coming home he's mine
How do we get to that on this machine. When you turn it over, I don't even see one in this video.
@bensappliancesandjunk
Жыл бұрын
Literally lift the washer and tilt. You'll see it right under neath
@TheAbulletAway
Жыл бұрын
@@bensappliancesandjunk I mean the filter not the pump, I'm sorry. I also read that maybe this doesn't have a separate filter. Thanks for the quick response.
@bensappliancesandjunk
Жыл бұрын
@@TheAbulletAway The filter on this style is underneath the drum in between the pump and tub. Its not easily removable. You basically have to remove the pump to get to it. Its more of a coin trap
@TheAbulletAway
Жыл бұрын
@@bensappliancesandjunk Thank you. Truly appreciated.
I was looking on your website and do you know if you sell this model drain pump motor? WTW5057LWO
😊😊😊😊😊
So whirlpools don’t have filters then?
👍🏻
We just got the same type of washer in our building and it wont drain.
You're right that washer is junk. Mine shuts off when it starts to spin it appears to be out of balance and shuts down..
Ben I need your help
@bensappliancesandjunk
Жыл бұрын
Ok?
@joelreyes2734
Жыл бұрын
@@bensappliancesandjunk just bought the universal pump from you. But my mounting bracket is to small for the old one and the wire connectors are different. You did send me the new hook up but which is which? They're both black but the wires on my machine are black with a white line and the other is blue with a black line. So which wire is which?
@joelreyes2734
Жыл бұрын
Bracket is to small for the new pump
@joelreyes2734
Жыл бұрын
@@bensappliancesandjunk did I just but the wrong pump?
@bensappliancesandjunk
Жыл бұрын
@@joelreyes2734 black is the same on both units
I can hear my pump running but no water flow out of my washer..
@bensappliancesandjunk
2 ай бұрын
Its either an obstruction to where the water cannot flush out the hose, or the pump is actually shot to where the motor runs, but its not spinning the impeller to push the water out.
@luketamoncannon3795
2 ай бұрын
@@bensappliancesandjunk thanks man, I'm trying to drain it now by small buckets & fixing to inspect the pump when I get all the water out.. had sewer problems lately to, thinking it backed up & trashed my pump or I have an obstruction on the in-side of pump
A form of Chinese tax!. I've replaced them in three year old Whirlpool washers, two year old Frigidaire dishwashers, and even older Maytag Neptune clothes washers. A throw away item, hen they burn up there's no fixing them. They'll jam because of string, long thread, piece of fabric, or an item the filters don't catch, and then they'll burn up. I always replace with one that has a larger motor than the one that I took out.,
With me
had my ex come by and blow on the drain hose. cleared right up. i knew from experience that she was the right person for the job.
Dude. Check the lid switch first. If I had pulled the pump when all that was wrong was my lid switch, I would have been pissed.
Bought it brand new. It won’t drain.
HUNK OF JUNK INDEED
THE BODHI 12345
Unless Chris mama wants to have problems
Why is there never a simple way to fix appliances, every time its always gotta be complicated..smh
What if you can see crud or lint in the bottom of the drum where you took the pump off? How can I get inside to clean that out?