Thank you for the quality videos! I'm waiting my order of Rise X and the more I see of your carepack videos, the more I feel confident. Can't wait to try it! (first ebike). Thanks Rize for the shopping experience!

Found the power button because of this video. Never would've thought M standards for power 🤷🏼‍♂

@guycar1012

Жыл бұрын

That solved my problem.

fantastic video, more companies need to do clear videos like this.

Thank you sir. You showed me where to look to find the problem and fix it. Thank you.

@RizeBikes

Жыл бұрын

Glad it helped!

Excellent

I read somewhere the internal lcd battery goes dead. I replaced my 850c lcd with a cheaper one. Bike works. I opened up the 850c, sure enough the internal battery is spot welded. I read 1.27v and but cant read what battery it is. 3.5v or 1.5v? I checked all connections. All continuity was working. It now works after putting it back together. I suspect a solder connection somewhere, or connector connection.

My Schwinn E-Bike is new, the power comes on when its connected to the charger and infrequently when not connected. When not connected immediately after being connected it may switch on twice and then does not come back on again. Thanks

hi this might be really useful as i just had a new battery installed in my etrike and it wasnt the right size they had to move the box forward so it fitted, but now when its been off for a long time it won't come on until after about 15 mins having left the switch on, then i can ride it, but if i stop somewhere for even 10 mins or so it wont come on again until again i leave it switched on for a while then eventually it goes. I will show your video to guy who modified the bike to make the new battery fit but if you have any thoughts i would appreciate it.

@RizeBikes

Жыл бұрын

Hello Mark, Please perform a voltage check on the battery (full battery charge), and then perform one on the battery balancer (if you have one) and see if the voltages line up.

what if the balancer removed from the controller? anything bad happen?

i received a new battery which was too big and the bike shop had to move the thing the battery plugs into and now when i switch it on the lcd will light up and go off but generally if i switch the battery off and on again it will light up and its powered up sometimes i have to do this multiple times before it powers up. Do you guys know what the problem is? Watching you video could it be the prongs arent lining up right? Any advice will be very much appreciated...

@RizeBikes

Жыл бұрын

Hello Mark, Please contact us at support@rizebikes.com and we can assist!

wow thank you so much for the technical video. i definitely feel confident on my 3k$ purchase! with easy to replace standard pieces wow. Rize is the best ebike company for internet order! Wow!

hi...my nakto camel ebike cuts out if i give it more than just a feather of throttle. i believe the battery to be good. what could be causing bike to cut out, shut down under any type of load? ty

@RizeBikes

Жыл бұрын

Hello, Unfortunately we cannot comment on other eBikes, you'll want to get support from the brand you got the bike from. Most likely, it sounds like controller, but could be motor as well.

I had my bike cut off on me and after inspection I noticed there was a bad battery cell so I got a new battery and hooked everything up and now my controller won’t turn on. New battery is fully charged and motor felt normal before the loss of power. My controller would generally get pretty hot during my rides. The wires all look fine. Do you think it’s my controller?

@RizeBikes

Жыл бұрын

Hello, Typically when motor is cut out, it's either the controller or motor. Battery issues usually result in full power loss. Please contact us at support@rizebikes.com

Thank you!! I was freaking out but it was just a loose connector. Thank god.

My battery is not charging more than 81% Battery voltage is 48v 8A Could you please tell me which voltage charger can work full charge?

i have a new camel from previous owner never was able to ride before warranty expiration . I bought it thinking easy fix NOT . It doesnt turn on headlight works horn works .Replaced controller with a new nakto controller nothing no pedal assistance or throttle. Motor doesnt turn on. 41 volt output from battery Can you help

@jasonsitz3056

Жыл бұрын

Did you figure out out

Hi Greg, my name is Marco I have a problem with my ebike just shut down n don't turn on again, can you help me with this situation please. Thanks for ur videos help alot.

@RizeBikes

2 жыл бұрын

Hi Marco, I'm sorry to hear you are having issues with your eBike. Please email us at support@rizebikes.com and include your order number/bike model so our support team can assist you.

@two_wheels_dasher

2 жыл бұрын

Same thing happened to me, my rize blade just shut off on me while riding, I'm emailing back and forth with the rize team.

@zineldiaconu6809

26 күн бұрын

Hi Creg I have problem whit my bike Rich Bit 1000 w .The battery is fully loaded .On display nothing all green and the key it's not turning on ..I check all like in your video ..Thanks 😢

@zineldiaconu6809

26 күн бұрын

Hi Creg I have problem whit my bike Rich Bit 1000 w .The battery is fully loaded .On display nothing all green and the key it's not turning on ..I check all like in your video ..Thanks 😢

What about if your screen flash’s on for a second even if key is turned off then u wait few hours same thing the bike is new brought on line few months ago

@RizeBikes

Жыл бұрын

Hello Paul, Please get in touch with us at support@rizebikes.com! Thank you.

@paulrage1944

Жыл бұрын

@@RizeBikes dunno what you want to know I brought a T42 in march it’s never worked the company asked me to send videos of me trying to turn it on which I did then nothing I’m 69 with bad health though it might help me get out didn’t expect to be ripped off

hello mate.my ebike start to shut off when i install rear rack. 48v battery ,charged 54.6 when i ride ebike shuts off around 48v. before was stable even 44v. do u known solutions ?

@RizeBikes

11 ай бұрын

Hello, Please contact our email at support@rizebikes.com and we will have a sales assist you with your issue!

My ebike isn't recording any of my data...distance, speed, etc. Any idea what the problem would be ?

@RizeBikes

Жыл бұрын

Hello Ryan, Please contact us at support@rizebikes.com and we'll get one of the technicians to check it out for you.

My battery turns on but doesn't work, what should I do?

I am from Sri Lanka. My e bike suddenly stops after approx 12 km even though there are 3 bars on the display. Any advice welcome.

@thelastpc5628

2 ай бұрын

Same to you

Please Could you let me know how I get the Wire harness from display to motor (I zip dash 3 and the the power bottom! I dropped my bicycle I have to replace it I

@RizeBikes

2 жыл бұрын

Hi Salis, could you please email us a photo of the damage and an order number to support@rizebikes.com? Our team will need to take a look at the photos to determine which wires or parts need replacement.

@saliseduardo4357

2 жыл бұрын

@@RizeBikes yes I will thank you so much

@saliseduardo4357

2 жыл бұрын

@@RizeBikes I send you last night the bicycle’s pictures okay

@unies176

Жыл бұрын

Hi just bought an e plus e bike the power button was working perfectly now it won't switch on its on charge now still won't power up

Can somebody help me here my bike doesn't turn on it's not giving me power battery is full power too and it's not turning on any suggest out there

@zalyicebg1187

2 ай бұрын

Same with me here

@erikp1_

16 күн бұрын

Did u fix this?

@PopUpCamp

7 күн бұрын

Same here. Had a problem with my Trek last year. Then it seemingly fixed itself. Now it’s not working. Battery is fully charged. Light does not go on and power doesn’t go on but display is on. This is aggravating. Paid A LOT for this piece of crap

Im having an issue my lights turn on my turn signals work my horn works but my led display won't turn on can't turn bike on

@xlkoya

13 күн бұрын

Same here, have you fixed it? Still trying to figure that out.

@pokemongod3604

10 күн бұрын

@@xlkoyasame have u fixed it yet

@kayhan66

7 күн бұрын

Same here

What if one of the pins are missing

@RizeBikes

Жыл бұрын

Hello, Please get in contact with us at support@rizebikes.com if you have any pins damaged or missing from your connectors.

well, make sure the key is on and that the battery is charged, the first two things to check.

@quintonburton9205

11 ай бұрын

Make sure the key is on?

my bike was close to no power when it just stopped I took it home charged it but the bike never turned on I dropped it off at an ebike shop they said they couldnt help me I am thinking of testing the motor just to see if it still works

@RizeBikes

Жыл бұрын

Hello, Please contact us at support@rizebikes.com and we'll have someone be able to assist you. Most likely, you should charge your battery full (green light on charger) and use a multimeter to get the voltage being outputted by the battery.

@MrKidQueso

Жыл бұрын

That’s not right. The first time I went to a bike shop, I got the “oh it’s an e-bike, that’s x more an hour. That should be BS, but that’s how our world rolls. RV mechanic rates are 30% and up, more than a regular mechanic. This video takes you through what I see as common or mutual approache(s). I checked for loose cables because when my Rad bike just disengaged from power, it was while I was riding over a bumpy road. I figured that something loosened. This video, BTW, isn’t worthless, it’s a great check off list that makes sense and if it was the first set wires that were damaged, the answer to the “then what” is to replace that. I ended up taking my bike to a Rad shop where the first thing they did, was to test it with another display, and it worked. So this bypasses all the possibilities. Can you have this done at a shop? So my display must have a loose part from the shock of the road. What I’m going to do, is open it up and see what detached or broke off. I’m guessing that things are soldered on a motherboard. If it looks ok, at this point I’ll buy the replacement and save myself the $40 hourly fee.

You need to give the solution to each thing you recommend checking. Say the 9 pin connector is damaged, now what,? You telling what to check but not what to do

@RizeBikes

Жыл бұрын

Hello Tina, Please contact us at support@rizebikes.com and our service team will be able to determine what and if it should be replaced.

thank you sir, but my cycle is an hero electric cycle with an led insted of display. and there is nothing loose in my connections, and the speed led is blinking

Usles

I can’t get my e-bike to close

I had to replace my controller, you know the thing down at the bottom of the bike.

@groskos3544

6 ай бұрын

how did you know it was the controller?

And what do i do if PINS ARE actually DAMAGED???

@joshuacox1643

Жыл бұрын

Pay him to fix it, this guy is full of shit. If your pins are bad you need to get a new component as most people will be unable to replace the pins themselves.

@MrKidQueso

Жыл бұрын

I’d try fix it first. Maybe a toothpick might work to push the pins in place. You can also get a tweezerman tweezer, it’s a fine poin/tip and try to straighten the pins. If all fails, then replace. My display is a King Meter DW-LCD and the 2 wires are part of the assembly. The pins may be delicate so go lightly when working with them.

my ebike only turns On when supplied with power supply, and doesn't charge

@RizeBikes

Жыл бұрын

Hello, Please get in touch with us at support@rizebikes.com and we'll be happy to assist!

CAN YOU PLEASE GET A TEXT BOARD ON YOUR VIDEO PLEASE?

@RizeBikes

10 ай бұрын

Hello Paul, Future videos will have official subtitles as we work on overhauling all our videos. Thank you for your feedback.

Brand new bike worked for about... 500m. Dead. Fuse is fine.

@RizeBikes

Жыл бұрын

Hello Jim, Please get in contact with us at support@rizebikes.com and we'll help into getting your bike working asap!

Bike won’t cut on if it’s raining.. plz help

@RizeBikes

9 ай бұрын

Hello, I would check your connections, it is most likely water got into somewhere.

battery won't charge

@RizeBikes

10 ай бұрын

Hello June, Please contact us at support@rizebikes.com and a warranty advisor will assist you in seeing what is wrong with your battery.

I’m lost as to how one of those pins would become bent. 🤷🏻‍♂️

@RizeBikes

11 ай бұрын

Hello, Sometimes during rough rides, cables can get caught up and damaged, or when unplugging and replugging for inspection, improper replugging can cause bent pins.

@raimmiuxz

6 ай бұрын

But there is not a word how to fix damaged pins or plugs .

@quintonburton9205

6 ай бұрын

@@raimmiuxz you will need to order a wiring harness if they are bent. $30

@Lawlor282

Ай бұрын

My fiido 4 clock whot turn on​howtofix2@@quintonburton9205

@Lawlor282

Ай бұрын

Who will fix my feel for a 6216 how to fix a feel for a good bike

battery just won't work

@RizeBikes

10 ай бұрын

Hello Juneanne, Please contact our support at support@rizebikes.com and on of our service advisors will assist you.

@guddagudda5236

3 ай бұрын

​@@RizeBikeshey

Everything crazy is named patriot