What Is Psychological Safety?

It’s a term that’s used a lot but is often misunderstood. Harvard Business School professor Amy Edmondson, who coined the phrase “team psychological safety”, says it’s the shared belief that it’s OK to take risks, express ideas and concerns, speak up with questions, and admit mistakes - and here’s the important part- without fear of negative consequences. And if your team doesn’t have it, that’s going to negatively impact its performance. In this video, you'll learn how to tell whether your team has it, and what to do if it doesn't.
For more, check out this HBR article: hbr.org/2023/02/what-is-psych...
00:00 What happens on your team when a project doesn't go as planned?
00:45 First, a definition of "team psychological safety"
02:12 Why is it important?
03:20 Does my team have it?
04:30 How do you foster it?
06:50 Conclusion
Produced by Amy Gallo, Megan Reilly, Scott LaPierre, and Jessica Gidal
Video by Dave Di Iulio and Elie Honein
Design by Alex Belser, and Karen Player
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Пікірлер: 38

  • @MarkMcPherson1
    @MarkMcPherson124 күн бұрын

    This was terrific. Thank you. I first came across the concept of 'team psychological safety - but not this particular term - five decades ago when I first started work. Now this is a different topic but here goes. Most presenters have no idea what to do with their hands, arms, body, and head when they are speaking. They should be doing things which are purposeful and meaningful to enhance the quality of their communication and their message.

  • @ENFPerspectives
    @ENFPerspectives5 ай бұрын

    It depends on how safe people feel to. Right. What a great video. Too bad it doesn't seem very many places understand this.

  • @MarkMcPherson1
    @MarkMcPherson122 күн бұрын

    I have already made a comment but this video, and the other material produced by HBR, has got me thinking. What I am interested in is how ideas such as 'team psychological safety' can actually be implemented in the workplace. To me, to have hi quality team psychological safety, you would need to have three things in place. They are: i) Education: (a) What is TPS? Why it is a good thing. etc. (c) An agreement by everyone in the team - up down and sideways - that psychological safety is a good thing and they will support it. (d) Standards produced and agreed on. (I am very big on teams developing sets of behavioural standards.) (e)A culture that supports team psychological safety which includes: managers being role models and openly stating why employees' voices matter, etc. (2) Processes. (a) Clear policies and procedures explaining and supporting team psychological safety. (b)Mechanisms and processes put in place to support and allow team psychological safety. (3) Team members have the ability (strategies and skills) and confidence to express themselves openly, clearly, politely, tactfully and assertively. The last thing we want is for people feeling safe to take risks to speak up and give their opinion when they don't have the appropriate level of interpersonal communication skills and people skills to do it with respect, sincerity and good manners. I know people at HBR a busy but I would love to have the opinion of HBR about this.

  • @saikrishna-rb8qh
    @saikrishna-rb8qh3 ай бұрын

    When sitting for a round table meetings for project planning or budgeting the project or else gathering the requirements for people if we make the people feel psychologically safe they would come out with good ideas.

  • @rainbowchild63
    @rainbowchild63Ай бұрын

    Thank you ,Amy!

  • @Astral_Dusk
    @Astral_Dusk3 ай бұрын

    It's important for management to recognize when any of the team members are just not a good fit - whether a troublemaker or highly rejected individual. It happens, the problem is thinking anyone can fit... not true. Some really will do better in a different team with more compatible energy / personalities / experience. It's still extremely common for the one not fitting in to need to speak up and might face a lot of pressure to remain in a poor fit situation. Sometimes changes can be communicated but there's also some incompatible clashes of personalities that you can't change and that's pretty expected. The real team-breakers often come across as covert manipulative or extremely detached and checked out, not really working "with" a team but manipulating or holding back a team, both not as present with the team. They're the most likely to rudely interrupt and speak for someone already speaking for themself - certainly not a team of open communication with psychological safety among these insecurities and possible prejudices against certain inherent characteristics of the team. It's a complicated process but putting together an extremely compatible and same-page / same-vibe team can create a golden opportunity for success.

  • @ropro9817
    @ropro98175 ай бұрын

    I wish my manager did more than just pay lip service to psychological safety. 😒 She obviously read about it in some management book but clearly doesn't know how to put it into practice.

  • @dogstick12

    @dogstick12

    5 ай бұрын

    The concept needs to be triangulated beyond initial terminology

  • @Possuntquiaposse
    @Possuntquiaposse5 ай бұрын

    The main problem is not taking risks, but pure incompetence.

  • @MarkMcPherson1

    @MarkMcPherson1

    22 күн бұрын

    And it certainly depends on what those risks are.

  • @stephenpds1
    @stephenpds15 ай бұрын

    Why is everything on psychological safety being adreesed to the so called "team", when the team's response really does not matter. Isn't it the manager who is evaluating the perfomance evaluation and deciding pay, the one who can actually provide or not provide a psycologically safe environment. Am I missing something fundamental. Could someone clarify?

  • @MarkMcPherson1

    @MarkMcPherson1

    22 күн бұрын

    I think you make a really good point. I have assumed the team leader, manager, supervisor etc, is included in 'team'. I had someone on my team I nurture because I knew they had amazing potential and when they made a mistake they did have some negative an unwonted consequences. But they were fair and reasonable and up front. The reason why the whole team needs to be included is because in my particular case, it was other team members who did not want to let them off the hook and hills grudges. Not me the manager.

  • @jeffreychongsathien
    @jeffreychongsathien5 ай бұрын

    What is psychological strength? is surely the more valuable question.

  • @naromsky

    @naromsky

    5 ай бұрын

    Would you be comfortable defending this thesis in your team, constructively?

  • @FarhanaKhan-nf2mt
    @FarhanaKhan-nf2mt10 күн бұрын

    1😊poo