Although I don’t own this system I have a similar awning and this helped me out in getting it working again. Thanks

Thanks! This helped get my unit up and running

Checked my GFCI and reset it after unplugging the awning. The GFCI for that outdoor plug is located in the bathroom

Mine wasn't working, animals had chewed through the excess cord I had tucked behind my steps.

Somfy remote reset with hard wire

So we have seen two different timings. This one is 2-10-2, the other is 3-8-3, and I believe they may have been another timing in the Google search as well. Either way, we did get ours to work again by the reset process. It then proceeded to quit pretty much soon after. We only used the remote maybe 3 times before it went out again. I have tried everything the same and no avail. So frustrated! Any ideas??

@somfysystems

5 жыл бұрын

Your best bet would be to contact the dealer who sold you the product, they should be able to help you out with the issue. It's not normal for the programming to only last a few times after being programmed. You can also check out our guide here (pages 38-43) for additional information that may be able to help with your issue: service.somfy.com/downloads/nam_v4/rtspocket_guide_dec_2017.pdf

@somfysystems

5 жыл бұрын

If you're still having issues please send over your contact information (phone number and/or email) to morgan.glennon@somfy.com and I'll get someone from customer service to help you out.

@bernventer5949

25 күн бұрын

@@somfysystems You have the worst web sites and feedback of all.

funny coincidence,while I was watching this video, the the "Sun-setter retractable awning" commercial was on the TV in the background :| [Twilight Zone theme ]

Parlato in italiano

@johnsofia6282

6 жыл бұрын

Giorgio Laterra