I live and work in Japan and the first thing I notice when I visit Canada or the US is how things that are broken don't get fixed right away. So many things are "out of order" and there is a lack of pride in making sure things are working properly. Wow, since Yahoo featured this video, I am getting loads of messages!

@thiskneegrow

Жыл бұрын

only difference is japan is 50x smaller than america with fraction of population and almost no cultural identities.

@theachilles96

Жыл бұрын

@@thiskneegrow multiple differences. In US you have a govt that's fighting with each other half of the time, the country split in half and there's so much problems. But in Asian countries, we do what is necessary for the ppl

@mikahina3909

Жыл бұрын

@@thiskneegrow lol. USA has No Pride in their environment in the cities except for their love for the concept of the American freedom. Everything is different, the size is just one reason out of probably 50000 things that make japan have more pride in making things work well

@TheSkace

Жыл бұрын

Nobody uses all the chargers all the time and its not profitable. They will fix it when none of them are working.

@mikahina3909

Жыл бұрын

@@TheSkace if americans were more careful with things and had respect for items being put to use by the general public like they do in other countries they wouldn’t break in the first place. In japan or any other good country, the guy on the opposite side wouldn’t even have used her charger because it wouldn’t be designated for that car bay.

Imagine if the hose at a gas station sprung a leak. They would instantly fix it before it became an issue. With these chargers they just let them sit broken forever before anyone even attempts to fix it.

@pedro4205

Жыл бұрын

And bad electrical connection means a real fire hazard, even more on those high voltage chargers

@WestCoastAce27

Жыл бұрын

Yep. Took multiple emails to ChargePoint to get 1 I occasionally use to be fixed. And the vandalism is a thing - a lot of bitter people defacing them.

@platinum2t6

Жыл бұрын

Tho the hose is a simpler fix, this is a good point. Solution may be to have the charging stations manned instead of unmanned. Management by people that have an investment in the station. But are they getting enough clients for the cost to benefit ratio

@zazudeguru

Жыл бұрын

@@platinum2t6 You mean robots not "manned" right? lol

@WestCoastAce27

Жыл бұрын

@@zazudeguru he’s a Democrat. They’d want them paid $40/hr, full benefits and a union so they could FO and never get fired. Oh, and then charging would be more expensive than gas. 🤣

This is literally killing the electric car industry. I have had an electric car for a year now and regret it; no charger of my own, rely on public charging and I’d say 75% of chargers are broken or not working properly. (Western Canada) Each charger works differently, no standardization. It’s a nightmare. My situation may be unique in that I am not a home owner and have to rely exclusively on public chargers. It also makes finding a place to live more challenging because I have to factor in proximity to a working public charger.

@Ibrahim_B.

16 күн бұрын

Maybe try installing some solar panels at home and charge your car when your car is idle and the sun is out

@youtubuzr

12 күн бұрын

Yup. It *really* turns people away, and rightly so. It's a hot damn mess.

@AngryBoozer

9 күн бұрын

@@Ibrahim_B.I live in England, what’s a sun?

@Ibrahim_B.

9 күн бұрын

@@AngryBoozer Okay yeah it depends on where you are living. Like here in the UAE it's really hot and sunny most of the year

@louisleblanc2972

9 күн бұрын

maybe you should get a gas generator??? 😁

Too many charging companies, with too many separate apps. A plaza near me installed some new chargers, from a new company, requiring a new app and account. It has to be like gas: show up, plug in, tap to pay.

@KristianRobertsen

25 күн бұрын

Absolutely. It is the same here in Norway, but at least CCS2 is universal so no adapter mayhem. Thankful I have a Tesla and don't have to muck about with the gazillion apps for each charging company, of which there are an insane amount (for 5 million people!!!)

@enemdisk6628

17 күн бұрын

Exactly, they should aim to make it even easier and sexier to charge an EV than a petrol car.

@Chris_1024_

12 күн бұрын

@@enemdisk6628 It actually is. At least here in Europe. I have one chargecard, and it works with >500k chargers in europe by roaming, just like mobile phones. Just not with Superchargers, they are not part of that pool of network operators working together. But back to filling up: Think about how complicated that actually is, for a newbe. there are several kinds of fuel, and if you fill up the wrong one, your engine and 6000€+ are gone. Still happens a lot according to germany's automobile club adac. If you leak it, you have to use towels or paper to remove the spill becasue it's dangerous. There are gasoline gloves to use on every gas station as that stuff is very toxic. Give a person that never drove a car an empty car and he shuld filll it up without help. Will he figure out how the nozzle work? What fuel to use? And then he has to go to the cashier and pay. The process is just preceived easyy becasue people learned it. And the learning curve on chargers is far simpler. They just have to be more reliable. In europe, all new cars have the same plug since 6 years, the odd one's liek chademo dying out. So just put your chargecard on the display, plug in and press start. No way to damage your car like gas cars have by selecting the wrong fuel. Easy payment. And if you got your own charger at home, NOTHING beats the simpleness of getting the energy for your car. Far more convenient than visiting gas stations.

@coloffroad

12 күн бұрын

Just like gasoline stations 100 years ago and then even until the 70’s they would only accept their own company credit card.

Having to bend the cable in the perfect way so that your car chargers just like I had to do with my old phone charger is just hilarious.

@Doze3

Жыл бұрын

Lol that’s I was thinking

@pareshpanchal91

Жыл бұрын

Same here, I got really frustrated and bought a new cable

@Tential1

Жыл бұрын

Lawl... I read your comment before seeing the footage, and the footage was far worse... Ghetto as f.... Rofl.

@burnzy3210

Жыл бұрын

Never in all of my life have I heard of that happening to a petrol pump.

@kyoko703

Жыл бұрын

"Assume the Fox viewing position."

Exactly this. We need it to be as simple as gas not to mention the 150kw supercharger etiquette with every other changer vs V3 250kw. Then all the different ones with electrify America and on and on. It needs to be simple and just work for everyone without knowing charging speeds, adapter differences, etc

@evilcookiekiller

Жыл бұрын

This is nothing new with technology. Remember when flip then smart phones were taking off? Each had an individual charger specific to the brand. As time went on we normalized chargers. The transition and time it takes to get sorted out sucks, but it does get figured out.

@Hans-gb4mv

Жыл бұрын

Because every gas pump is the same... oh... wait

@jordanbloomfield

Жыл бұрын

If it gets to be as simple as Gas or Diesel, Lightning or USBC etc, then most people will be able to understand and either use adapters or easily find one of the two that work for their system, but until then we’re in the middle of the proprietary wars. Hopefully we can learn from the early smartphone cable debacle

@overcaffeinatedengineering

Жыл бұрын

I agree. I think HD, 4k, etc are a good analogy. I think people roughly understand that if they have a 4k TV they can watch 4k content without have a larger standards discussion. If we could simplify to DC fast, DC fast+, DC ultra fast (or whatever), then we could much more simply understand, e.g. my Bolt is DC fast, so I don't need the DC ultra fast charger.

@Muskar2

Жыл бұрын

Tesla's superchargers are even simpler than gas pumps, but yeah, I do agree that for majority adoption it needs to be so simple that it's almost impossible to do it wrong, I think. There's no way around diverse charging speeds since there's good economical and practical reasons to have different ones. But making a simple standard of colors and symbols to indicate the speeds would be a good start. Before we get a standardized plug, I think there should be clear signs telling the connector type and common things to do. The payment is the biggest issue though - it should all be standard credit cards or automatic payment from car communication.

There is a book called, "The Design of Everyday Things." It essentially points out that many engineers don't design things with the end user in mind and of those that do, they don't know how. What usually determines how quickly a new technology becomes mainstream is how quickly those who know how to figure how to use it *_AND_* how to explain it simply to others start adopting the tech and providing feedback to the creator of said tech.

@robinspanier7017

2 ай бұрын

as a engineer i can tell you why: because its not your job and no one cares if you care. i am always asking for usability help and no one bothers. so i shit something that works well with bad usability, get my money and move on. realy annoying

@StrixyN

Ай бұрын

Great book! This is why I think every executive of every company out there that makes automatic faucets for public bathrooms should have nothing but those faucets in their homes.

@jeffii9890

Ай бұрын

@@StrixyN 100% lmao

@bartsimpson1597

Ай бұрын

If you have Marketing Product Managers in place, this doesn't happen.

@jeffii9890

Ай бұрын

@@bartsimpson1597 Yes it does. I'm in marketing. Most departments are filled to the brim with idiots.

So I work in a Volkswagen dealership and I’m in charge of the delivery. When I deliver an ID.4, I literally have to put in double the time to explain to older people how this whole charging thing works, it’s a nightmare for them to learn to work with the apps and everything needed to charge the car when they are not home. I get many calls from them after the delivery for questions around the charging process. I can totally relate to your thoughts on this

@Ron_Boy

Ай бұрын

It's not a problem for "older people." The charging stations quit working and then don't get repaired, just like in this video.

@PaperMario64

Ай бұрын

Reminds me of trying to teach my mom how to use an iPhone years ago when she’s never even used a computer. The learning curve is just way too steep.

@adamrobertson7215

23 күн бұрын

I got the 20 minute rundown from a relative (who had just got an EV6) when I got my Tesla, and I’ve used exactly none of those apps or knowledge. So glad I went Tesla.

@MakerInMotion

13 күн бұрын

@@PaperMario64 You can see why they fall victim to scams so often.

@Chris_1024_

12 күн бұрын

I think the fuel up process is far more complicated. Several kinds of fuel, the nozzle, what fuel to take. If you would have sold them a gas car and they never owned one or driven one, that would be far more work to teach.

This is spot on. Most of my family members would have one issue with charging electric car and never do it again until there were zero gas cars.

@johnliu1176

Жыл бұрын

No issues with Tesla charging here

@jeremyickes5699

Жыл бұрын

Waiting for regulated chargers similar to the type c standard

@rmp5s

Жыл бұрын

This is my dad, 10000%.

@HeathRS

Жыл бұрын

@@johnliu1176 Tesla is easier as long as you're using Superchargers. It's confusing beyond that for many.

@bad65dad

Жыл бұрын

There will always gas cars electric catching fire can't put taking 8000 gallons to put out then catching fire later again in the tow yards.

This should've been for the main channel. The infrastructure around charging stations is something that really needs to be discussed in depth.

@shawnpodraza

Жыл бұрын

I agree, EV makers are glad to take your money for their vehicles, and let the consumer deal with the charging grid issues. But would love an in-depth video about the issues with the existing USA power grid problems.

@KarimTemple

Жыл бұрын

​@Jimmy Two Times did you just really really want to type something but couldn't think of anything good lol

@KarimTemple

Жыл бұрын

@Jimmy Two Times you asked a question, so I guess the "counterpoint" would be the answer. The answer is no, they do not also do that with gas stations. Gas pump interfaces are standardized and open. Having to recite basic facts is sad and tiresome, so please in the future be kind to others by saying interesting things.

@KarimTemple

Жыл бұрын

@Jimmy Two Times if they were responsible people who cared about humans, they would spend at least 4 nanoseconds putting forth the effort to cooperate on useful standards.

@csabraxas

Жыл бұрын

@@KarimTemple i understood his point. You are being obnoxious. Get out more.

Greetings from Costa Rica! The charging infrastructure is very good here. Costa Rica is a small country but is famous for giving a lot of emphasis to ecology and green technologies. We even have locations where you can charge for Free! I bought an EV recently and everything has been fine. I guess outside the main city, the experience is different, but so far it has been great. Also, most of the electricity that we produce here is from renewable sources like hydroelectric plants, so you are sure that it is truly clean energy.

@DarkNemesis25

Ай бұрын

I just had my wedding in Costa rica! I was shocked to see ev chargers all over the place. I was so curious to the speed of charging and the types of use cases people use evs for there since it felt like they were spaced just far enough apart that if they wernt a super charger you would be sitting there for and hour or two between stops. It felt like I saw one every 50 minutes of travel. Do you think it's possible to have a ev and live outside of the main cities?

@user-dl5ru8tf9s

Ай бұрын

Recycle ​@JT-hr9gw

@PhotonHerald

8 күн бұрын

Costa Rica's longest trip is around 600 miles. In the US, the longest trip can be upwards of 5500 miles. The Chicagoland Metropolitan Area is bigger than Costa Rica. The US is roughlly 190 x the land mass. When talking about utility coverage, this is an important thing to set down right at the beginning.

One of the best videos from this channel. This is real stuff. I am an Ioniq 6 owner and I'm slowly figuring out the local chargers just work around 50% of the time. Sometimes charging handles are cracked, tiny things like switches are broken or loose. Sometimes the chargers are out of sufficient juice or are in conservation mode. Yeah we definitely need routine maintenance for public chargers that's for sure.

As Google Maps is adding more EV features into app, they should add a star rating system for chargers and include that data in route recommendations. The charger manufacturers could also look at that data to help determine which chargers really need something fixed.

@dnegel9546

Жыл бұрын

just add a type c adapter to a car.

@janeblogs324

Жыл бұрын

2:57 he just exposed a scammer was charging his car with this lady's charger. Its an age old petrol bowser scam

@qwerty112311

Жыл бұрын

Tesla and slowly rivian are the only manufacturers with their own charging networks. The rest are owned by third parties and they don’t give a flying fuck.

@thebubba1

Жыл бұрын

They dont care....... investors and the government spending our tax dollars are dumping billions into the charging infrastructure with no incentive to maintain it.......just get it built.....tesla is the only one that makes an effort.....im not a big fan of tesla either by the way but i almost never hear of one of their chargers not working

@scno0B1

Жыл бұрын

@@janeblogs324 except. it wasnt charging soooo no

I just bought a Tesla Model Y. I’m in my 70s and I live in the Palm Springs area with many others born long ago. the problems you describe are not just a generational thing. Lots of people my age have Teslas and other EVs. But every single one of my peers I talked to knows about the chaos of non-Tesla charging. All of us have the wherewithal to install level 2 chargers at home. And, we all have time to deal with the problems of charging. My children (who are in their 20s-40s) see EVs as being too much of a hassle due to the charging issues. They are short on wherewithal or time or both. As you said, this is killing EVs not because you can’t deal with the problem but because dealing with the overhead of charging is simply not worth it for busy people.

@puhoyzzee4364

Жыл бұрын

Thanks for your input

@theanonymousone9668

Жыл бұрын

It's like a flagship phone, bruh. You buy the case BEFORE you even buy the phone so you'll have protection on day one. That's where they jack'd up. Infrastructure should have been there FIRST

@joshiepooh

Жыл бұрын

@@theanonymousone9668 That's ridiculous.

@joem9751

Жыл бұрын

Honestly, that's only a Tesla owner problem. Everyone else is on the same page (with the exception of LEAF owners). Bolt EV, VW Id4, the Mach-E, and everyone else all have the same standard charging plug. Evgo and Chargepoint are now "the standard", the pendulum has swung, Tesla lost that "monopoly" in my opinion. I have a Bolt EV and have zero problems whatsoever. Between EVgo and Chargepoint, I have never had any issues.

@LosPlatanosDeLaNoche

Жыл бұрын

That is a very great point! I would personally say a lot of people I know in my age group (20+) ironically don't want to deal with electric vehicles because of how complicated they find charging it is. P.S. I dont know why I have never seen nor remember the word "wherewithal" in any text I have ever read but thank you for this gem. I am inspired... nay, even determined to use it the next time the opportunity to sound fancy arises!

I once worked at an inn with two Tesla charging stations. One of them worked, the other was intermittent. The numerous calls to Tesla to replace this faulty charger fell on 'deaf ears.' As time progressed I would be faced with people who in one case, purchased a new Jaguar in Boston and drove north to Maine for the weekend. The inn offered free charging for electric cars. Of course, the Jaguar and the first generation Tesla chargers were not compatible. The folks who purchased the Jaguar had no idea on how to charge their car, or what was required to adapt their car to a Tesla charger. I was responsible to ensure, we always had a universal adapter, and could provide charging for any electric car that arrived at the inn. I found that the disconnect between what people were purchasing and how to use it was huge, and expectation on the part of the purchasers to be that of a gasoline filling station mentality. There needs to be a greater emphasis on training purchasers (on the part of car dealerships). Folks with money, buy electric cars, and expect everyone else to service their needs. Not a good scenario for the future of electric cars. BTW: In the period of two years, Tesla never responded to our requests for a replacement charger.

That's the main reason I got the Volvo xc60 recharge (plug in hybrid). It has a small range (about 60 km) but I can easily charge from my 110v garages outlet. I commute no more than 30 km daily and if I ever run out of battery, I still have a 2.0 l turbo ICE that can take me anywhere. Until the charging infrastructure is reliable, I will not fully adopt EVs.

I'm one of those rare EV owners that has zero ability to charge at home. I rely 100 percent on public chargers. This video is really important and I agree 100 percent.

@BAFiusRUS

Жыл бұрын

Why get electric car if you can’t charge? No gas station on your island you live on? Sht

@huge_balls

Жыл бұрын

@@BAFiusRUS I just fell in love with the way it drives 😂

@djr11472

Жыл бұрын

This, but the other way around. For me, I always charge at home and have a bigger car for road trips so I am much less impacted than many others, but even for me, I agree that this is an important and not much discussed issue.

@jimv1983

Жыл бұрын

I don't think your situation is that rare.

@DoNuT_1985

Жыл бұрын

@@jimv1983 Yeah, for example company cars as a benefit but no option to fit a charging station at home, i.e. due to your landlord or because it doesn't pay off to install one for that purpose.

When I got my Model 3 I basically gave my Leaf to my mom for an about town car. She loves it and wants to take it to further away places but it's at the edge of her round trip range. She asked where she can charge up but I told her seriously don't even try. She is VERY technology challenged and just getting her to download and install plugshare was an experience I never want to repeat. Trying to get her to open and keep track of accounts for the various charge networks (let alone at her age just not losing the cards/fobs) is basically impossible. I know most people over 50 will just never bother. My dad wouldn't use a microwave for 20 years because it was too intimidating. Yeah there are people like that.

@d05wtt

Жыл бұрын

I’m turning 53 tomorrow. I consider myself somewhat tech savvy all my life and even then I won’t get an EV until I have no choice. Watching these kinds of videos of the problems and issues of EVs have completely turned me off of them. I hope that changes someday but meanwhile there are too many ICE vehicles that I want to own before I go electric.

@normang3668

Жыл бұрын

Most car owners, aren't 'car people.' I used to work at a car rental company. A lot of people totally feel out of place in an unfamiliar vehicle and only really know their own vehicle. . . It becomes significantly worse for those who've been driving the same Oldsmobile for the last two or three decades and who haven't sat in the driver seat of a modern vehicle before. People eventually reach a point of getting tired of having to learn new stuff, especially if it's something you've gone through most of your life never previously needing to know, and you're not even sure why you have to learn it now. . . I've had elderly people sit in a new rental car, and genuinely start having a panic attack, or flat out refuse to take the vehicle because it was so alien to them that they didn't think they could learn to drive it. . . And these were gas powered cars. Add the extra discomfort of having to learn an entirely new system for 'refueling', and you can bet it'll be a hard pass for some.

@MrGeary08

Жыл бұрын

@@d05wtt New things require learning new stuff, why not try to understand something new so that you can improve?

@adriannoguez1941

Жыл бұрын

My Dad is over 70 years and has a lot of problems with tech... but electric cars is awesome for him because he charges at home and he is afraid to drive long distances so everything is within range and he avoids the gas station hassle, he just plugs the car and thats it. Not for everyone.

@TheNewGreenIsBlue

Жыл бұрын

@@adriannoguez1941 So... he gets around the problems with the charging network... by not using it.

I was on a weekend ski trip with my brother. While everybody was enjoying themselves in the evening, my brother was glued to his phone obsessing over the range degradation of his Model S and having to recalculate his route home. He had to wake up at 4:00am and race to the one available working charger before the next guy or he would’ve had his day ruined. Another thing to consider is road trips with high needs/autistic children. My buddy’s regular 6 hour drive (1 gas stop) to see his parents required an additional 4 hours and tons of range anxiety when he went electric. His young kids had meltdowns and he was super stressed! I’m a sit this one out until my friends stop obsessing about their EVs, then I’ll know they’ve become mainstream appliances. 😕

@vicepixel

Ай бұрын

What's the 6 hr drive with 1 gas stop?

@user-lk8lk2bp2r

Ай бұрын

That doesn't add up. A 6 hr drive at 65 miles an hour is 390 miles. Several EVs can go that far on a single charge. Perhaps a 30-45 min stop for recharging at most. Not sure about how it comes out to an additional 4 hrs

@gthryzwx

Ай бұрын

@@user-lk8lk2bp2r In the winter time it's cold and your EV range drops significantly. Especially in the mountains. I had this experience in a Model 3 I rented. Not fun.

@user-lk8lk2bp2r

Ай бұрын

I live in Canada and my distance drops by about 10% in winter. My car, and almost all Teslas have heat pumps to warm the battery before charging. For those cars the drop is not huge. Your experience, even if it was winter in a rented Tesla doesn't add up. But maybe you should try again for a fair comparison

I’m glad this video came up a year later because it is still relevant. Had to help a couple at an Electrify America charger at a mall near Round Rock TX. They ended up renting an electric car because it was the only car available in the size they needed. The rental car company didn’t explain the charging basics nor were there instructions in the car. Both the rental car companies and the charging networks need to make this an easy experience.

This happened to my father in 2021. He leased a Polestar, and he loved it to bits, he was always excited to take me for a ride or show it off to his friends. He drove it all the time around the city, but he's also the type of person who loves doing 1 day road trips, driving 200 miles in a day sometimes. Obviously he had planned for charging along the way, but 9 times out of 10 a charger was broken, or the charging speed was horribly slow. And after 2 months he got fed up with the thing. Even though he loved it so much, he ended up rolling over the lease to a gas Volvo...

@itsme123669

Жыл бұрын

200 miles in a day is a lot? Lol, that's a short trip in the Midwest US

@overcaffeinatedengineering

Жыл бұрын

That's unfortunate. I find Polestar's infotainment is one of the better ones out there (I've never driven a Tesla, but I understand that it's probably the best when it comes to navigation). If he couldn't figure out charging with built-in navigation and calculating the best charger to go to, it's probably still too complicated, or the charging networks still suck.

@Elmamaguebo16

Жыл бұрын

@@itsme123669 right lol i do a 700 mile trip twice a year from Cincinnati to conneticut while only stopping for gas

@waynelevett3632

Жыл бұрын

He just wasn't ready for them yet, the electronic world is a bit hard to grasp if your not savvy with it. Maybe he should have charged at home when he's asleep. Like most EV owners do.

@andrasbiro3007

Жыл бұрын

@@waynelevett3632 Did you even read the post? He did figure out what to do, but the chargers were broken or slow, and he can't charge at home on a road trip. If you think it's unlikely to find so many broken chargers, you are wrong. Unfortunately that's the reality in the US, unless you drive a Tesla.

I used to work for a car charging company in the UK and the whole industry is a mess. Basically a bunch of large companies trying to install as many charge points as possible that will break after about 2 years because the products haven't properly been tested. Our customer service desk was full of people complaining the app didn't work, the charger won't start charging or the charger is stuck in the car.

@dandymann333

Жыл бұрын

Crap all crap was told about charger witj in a mile of my home went there to see what was there 1 worked 4 broken will wait to get ev

@kayc7442

Жыл бұрын

I find your experience outstanding

@vkman34

Жыл бұрын

Why would companies install as many chargers as they can knowing that they will break soon? That's like deliberately sabotaging your own income stream.

@dandymann333

Жыл бұрын

@@vkman34 greed

@MRIWILLPLAY

Жыл бұрын

@vkman34 because they thought they could make a profit before they broke. They also want control of the space, so other companies can't put their chargers in.

Thank you for this. I don't have an ev. But, I would like one. It's just nice to hear about you helping someone who doesn't know how to make the charing work. I've seen so many videos on bad charging stations I keep wondering how less knowledgeable people will cope with these janky charging stations. This message has got to be aired louder so that these charging station companie and the ev manufacturers will become more concerned with customer friendly equipment. It would be cool if someone started an ev charging company that actually offered full service charging for the newbs because this would help troubleshoot when the charges aren't working.

Hello M, Always such good info from you. Enjoyed the Ocean post as well. Thank you. Tucson

The charging infrastructure is becoming a huge talking point by a lot of youtubers. I realized this after owning Tesla’s for years and then got a Bolt for daily commuting. I tried to roadtrip my Bolt less than 500kms and it was not enjoyable. I really can only suggest one brand to friends.

@adam33555

Жыл бұрын

Yeah tesla or bust if you want to leave town

@samusaran7317

Жыл бұрын

@@adam33555 Myopic

@Mrbfgray

Жыл бұрын

Meanwhile our tax dollars are flushed down the toilet creating more garbage chargers to retard EV adoption.

@XLoaferY

Жыл бұрын

@@adam33555 or BMW, Mercedes, Audi, Porsche, Kia, Hyundai... This really depends on where you live

@FlipBoxStudio

Жыл бұрын

@@XLoaferY , No. Until all those other brands can use all of Tesla’s charging stations or directly match it with their own Tesla is the only real option. Specially since Tesla’s can also use all other public charging options along with their own robust and convenient charging network. You cannot possibly fully understand this advantage if you’ve never owned a Tesla.

The finicky charging where you need to twist the cable really reminds me of the time when everyone had wired headphones and at some point the sound cuts, so you start twisting the wire around your phone to find a working “angle”. Let’s hope soon there will be a solution!

@nowake

Жыл бұрын

I have the same problem with an air compressor from Harbor Freight. The cord is produced by the cheapest possible manufacturer, and depending how you twist it, will lose electrical contact internally. It's too frustrating. Just make them properly, please.

@Kalvinjj

Жыл бұрын

@@nowake Yes, and replaceable. Like, connectors on the device's end please. There's SEVERAL standards that allow locking ones, waterproof or whatnot (heck there's connectors for stage lighting that can resist 155°c). The cable will eventually break even if it's better quality, but at least this way it's simple for anyone to replace it. Not to mention fixed cables make transporting the device an annoyance.

@alphaxfang

Жыл бұрын

Somewhere in europe they have wireless charging that as efficient as wired charger... It can solve a lot of things...

@summerslider2487

Жыл бұрын

Bluetooth charging 😮

@frostbite3820

Жыл бұрын

That just means there is a short in the cord

Appreciate you being honest and not avoiding this topic. It’s definitely the biggest limitation to mainstream uptake.

You are spot on here! I think the reason EV adoption is slowing is because people are having too many problems charging their cars. Not enough locations, too many reliability issues, too many lines, and the need to have endless apps is just too much hassle for most people. Plus when you take a trip, it actually takes a lot of preplanning to avoid issues . I currently have an ioniq5 EV and I love the car, but taking it on a trip is a big pain compared to an ice car. It requires a lot of planning, and then you have to monitor what’s going on, and sometimes adjust your plans as you go. A gas car you just jump in the car, and when it gets down a quarter of a tank or so you get off at the next exit and get more gas. And you’re on your way in 10 minutes or so. My next car might be a hybrid until this mess sorts out better.

i’ve had the same experience with non-tesla chargers and like 70% of the time it’s such a convoluted process. they gotta fix the charging infrastructure asap!!

@MattiaMonticelli

Жыл бұрын

Who? Who has to change the charging infrastructure? That’s the problem.

@Maurazio

Жыл бұрын

@@MattiaMonticelli regulation, make plug n play (or something close to it) mandatory and roaming between providers mandatory at a fair price. the industry will then figure out the best solution.

@TK-gd9td

Жыл бұрын

@@MattiaMonticelli governments have standardized tons of things. building codes so everyones doesn't use random fucking parts for homes, internet standard protocols, etc. it's a matter of time like everything else when the problems arise that standardization will be pushed by government bodies.

@gerokron3412

Жыл бұрын

@@TK-gd9td We´re talking about global standards, concerning a multi-billion-international-industry. It took 50 years to apply standards to electrical systems worldwide, and that was back in the days when things developed much, much less rapid. Forget about governments setting standards which also would take away the possibillity of development and technological advance in the field of charging, as it would cement a certain...well...standard and keep it from changing. The only possible transition from petrol to electric cars is a disruptive one, locking out a big part of our population from individual mobility. Unfortunatelly this probably is what to do, considering global warming and it´s devastating effects on people all around the globe.

@ionutdanielserban9498

Жыл бұрын

@@gerokron3412 I know this is gonna bounce like a football from a wall for all in this thread......but ill give it a go. How about thinking less selfish and a bit out of the box. Forget about global warming and do it for practical reasons? A car, used or new starts at 300-400 bucks a month....... (purchase price, taxes, inssurance, repairs, fuel). It's 25-33% of my monthly salary. That's more than i pay for my mortgage of a 90m2 apartment. I'm the one that represents 80% of the population. There's nothing more i would like than good public transport and tell car sellers to shove their new car up their ass. For half the price that 80% population bracket pay for a car, would be more than enough to have not good, but excelent public transportation and maintained in mint condition. Im talking a bus every 5 minutes, and at rush hour every 3min. As a secondary effect you drastically reduce traffic for every1, and would you look at that!!!!, emissions and global warming too. And those situations 4-5 times a year, i pay 50 bucks a day and rent a car or a van, or anything i need. But hey..... why do that, when we can have shitty and convoluted individual mediums that cost an arm and a leg......

Absolutely spot on. I have pulled up to an "Electrify America" charging station that showed all 4 chargers available and none worked. People had put sticky notes on it to say "Don't work". Or you pull up to a charging station and when you go to plug in, the screen comes out of hibernation to say the charger is unavailable. It is frustrating, especially when you plan a longer trip and chargers show as available but really are not. My EV is just for around town now since my home charger runs off solar and is dependable vs the public chargers. For longer trips I just use the old fashion gas car since that infrastructure is solid.

@johnlesoudeur3653

Жыл бұрын

Gas cars are still "in fashion" for most people lol

@SteveHolstein

Жыл бұрын

I don't have an EV but it sounds like the people who manage the charging stations also manage the air pumps at gas stations - half of them never work.

@kayc7442

Жыл бұрын

You can bring gas to a car but you can't walk carry electricity to an EV 😜

@mikezappulla4092

Жыл бұрын

@@kayc7442I can though. 🔋

@jayay5881

Жыл бұрын

Great tips !!!

That was the experience my dad had when he rented a Model 3 from Hertz. He couldn't end up charging it and returned it after a day. Very interesting to see a real world example of these frustrations. Also good on you to be so helpful. :) Many people would just ignore these people in trouble, at least here in socal.

Absolutely share your view on the importance of attention to the charging infrastructure. As a Chevy Bolt owner, no problem when charging at home but on trips the frustrations encountered in broken or out of order or overcrowded machines would discourage many, and have been an embarrassment when traveling with others less enthusiastic. Not to mention having to carefully plan trips around charging stations, which were woefully free and far between in New England. Glad at least that the Tesla infrastructure will be opening up and that more charging stations in general are opening up. I encourage new adopters to buy a plug-in hybrid so they don’t have to worry about charging on trips, at least until charging gets worked out to be as readily available and easy to use as gas stations

I think this is one of those points that deserves a main channel video that not a lot of people would consider at a first glance and how the charging experience is similar to how phones used to charge with a billion different connectors, some that were really finicky and some that needed adapters to work with other phones

@youraveragebreakfastcereal5285

Жыл бұрын

The connectors aren't really the issue. It's no different than the apple (lightning connector) and literally everyone else (usb-c). You have one player, Tesla, with tons of share doing their own thing (NACS) and literally the rest of market using the CCS plug. Even Teslas in Europe use CCS2! The real issue is availability, reliability, and capacity. The chargers really aren't where you need them, or they're the wrong ones (level 2 when you're in the middle of nowhere and it should be DCFC), or if they are there they aren't working and if they are working they're being used. When comparing to gas stations - an infrastructure that has been cumulatively building over the last 90 years, EV charging has a lot of ground to makeup, very quickly. The Inflation Reduction Act and NEVI funding were designed to help, but right now the financial incentives are for automakers to sell cars and for no one to build chargers. We really need to build like 20% of the gas station infrastructure that we've built in the last 90 years in about 2 years to make EV charging as easy as plentiful as gasoline refueling.

@rono33

Жыл бұрын

@illusive destroyer But you could USE your phone while it charges, And if you weren’t happy with the charger you could buy another for 10 bucks, worst case you could buy another phone for 500 or borrow the person’s standing next to you, and neither of those two situation‘s really left you and your family stranded over something you paid over 50k for. Not to mention it’s a lot easier for a manufacturer to create and pump out 1 million new five dollar cables versus building and installing 1 million more superchargers in the city. No your little lightning cable versus USB-C incompatibility is not even close to being the same thing dude.

I've driven 100% electric for 6 years now and this is the biggest thing holding back adoption. When I had a Leaf I had 10 different apps on my phone for different charging networks, half the chargers were broken or had some convoluted way to get them started. Tesla on the other hand you plug the car in, it charges and you leave. That is the way things need to work for things to really take off. The cars are amazing but with charging we're still in the Betamax VS VHS days.

@mintvilla2956

Жыл бұрын

It would help is Tesla ditched their own special connection (like they have in the rest of the world) and then you wouldn't need any connectors. Then it would help if they opened up the American supercharging network (like the rest of the world) so other cars can charge at their locations. Tesla might be "showing the way" but at the same time they are also making the problem worse for any American non tesla owner.

@Alex__9922

Жыл бұрын

Fortunately in Europe there is a main standard for fast charging (ccs2 combo) so the majority of ev doesn’t need any adapter (also tesla here use ccs2 combo). In addition to this at least in Italy all the major charging network/provider (aside for Tesla supercharger) are interoperable so you can use one app to operate 99% of public chargers and even buy kwh with a subscription just like with mobile phone provider to reduce to half or less the price of electricity

@JetBen555

Жыл бұрын

@@mintvilla2956 All the auto maker can adopt the Tesla's standard without paying any royalty but for some F'up reason, none of them do it.

@josevazquez1042

Жыл бұрын

@@mintvilla2956 It would help if you just bought a tesla

@cbatiau2528

Жыл бұрын

@@JetBen555 too late for that … the world has gone CCS

I went away to a popular holiday area in the UK last summer. I did my research and in the local area / town there were 3 rapid chargers. Whilst we were there we needed to top up the car and found all three rapid chargers out of order, according to the associated app comments, it had been out of order for 18 months! We eventually found a 22kw charger at a hotel that we were able to use. We only saw one other EV whilst we were there, which says it all. This was in North Devon, England in the Bideford area.

1000%! I hate all non-tesla chargers like charge point. Could you imagine a gas station fucking forcing you to download the right app, make an account, login, give your cc info, put a balance on a wallet, scan a qr code, check the station id, pray there's no technical issues, and then let you finally fill your car up with gas? NO! We need electric chargers that either charge you automatically or let you freaking walk up and scan your card like a damn gas station and then charge your car.

This is 100% right. Imagine if each manufacturer needed a different gas nozzle.

Completely agree. As an engineer I don't mind the little annoyances until they pile up, but for the average person even one bad experience trying to charge is enough to calcify someone against EVs because they're just not ready yet for mainstream

@Elemblue2

Жыл бұрын

Your just not busy enough yet. There comes a point where you cant afford the bs.

Therefore, automatic underbody charging robots are the solution such as the Continental-Volterio system

I live in rural southern Indiana and I, to this day have yet to even see a public car charger. They simply aren't around me anywhere. Not in the small towns around here anyways. I'm sure there are probably some in Louisville, KY, 35 miles to the Southeast of me but I've never noticed any on my drives there.

MKBHD has really grown into a remarkable well balanced voice for the masses.

@brettsherman7810

Жыл бұрын

Tesla not converting to the industry standard is and will continue to be an even greater problem. Yes there was reason originally, but to not convert over now is simply stubbornness.

@Zedus-rl9hp

Жыл бұрын

@@brettsherman7810 CCS1 is awkward and flawed.

@janegoodall1837

Жыл бұрын

I still remembered when he kept saying the retro nintendo console Virtual Boy was augmented reality, and couldn’t pronounce Nvidia right.

@Glenhh

Жыл бұрын

@@brettsherman7810 They changed to the standard in Europe (the standard that got designed by german manufacturers after Teslas standard). But the real problem is something else. Don’t blame the only company that is doing something. Blame the ones that do nothing. All the other manufacturers put close to zero dollar in the charging infrastructure. VW was forced to build Electrify America and the rest is payed by the tax payer. Only Tesla is using their own money to make E-Mobility work. But yet people sh*t on them without thinking for a second.

@brettsherman7810

Жыл бұрын

@@Zedus-rl9hp The Tesla charger is superior, but unfortunately they didn’t open it up to other manufacturers so it forced the development of CCS. An inferior universal standard always beats a superior proprietary one.

I love it that you and Stradman are bringing attention to this issue at the same time. That's definitely the next big obstacle for EVs to get to mass adoption.

@WeTheDylan

Жыл бұрын

The entire country of Canada has around 150 Tesla superchargers. If you don’t own a house with a charger at home, you probably don’t own a tesla because the logistics are ridiculous.

@KyleHubb

Жыл бұрын

Ever heard of Out of Spec Reviews? Stradman just jumped on the bandwagon.

@shuric1983

Жыл бұрын

@@KyleHubb no i have not

@ZeD69420

Жыл бұрын

Nah. Have you seen how cobalt is mined. They used kids to mine that toxic shit. There are many issues with EVs that need to be solved before a mass switch over from fossil fuels.

@LIONGOD

Жыл бұрын

they have been the biggest problem with electric the whole time though

Great comments and no question, this is 100% correct. As an aside, the video on the Galaxy S23 Ultra is really good (thought you were using an iPhone). Keep up the great work

You are 100% correct. My last 3 rental vehicles were E-cars: Ford MachE,, and the Ionique. My hotel had a single charger that was being used by a Tesla. I got lucky on day 2 and finally found the Ionique adapter which appeared to be working ( I noticed a green flashing light) at least to a person who is totally unfamiliar with the charging process. The next morning, I realized the car had not charged at all. I still don't know what I did wrong. The other 2 times I rented a Ford MachE, they did not supply ANY adapters in the trunk of the vehicle. No charging could be done. Although I have not yet purchased an Evehicle, I am a big fan, and consider myself to be an early adopter. I can understand the frustration and outright anger from people who want this to work. I'm sure this issue was part of the consideration by Hertz selling off a big part of their Tesla fleet - maybe as important as their stated inventory devaluation rationale.

As a 3-year Bolt lessee, I can completely relate to everything you said. Every few months I make the same 700-mile round-trip to see family, and after two years I thought I knew where the good charging stations were and which ones would give me trouble. However, the last two trips I've spent more than two hours each way dealing with faulty chargers at what had previously been trustworthy stations. My conclusion is that the supply of functioning chargers has in no way kept up with the demand, putting more strain on what's already built. On top of that, when I take the Bolt somewhere I haven't been before, it's always a learning experience figuring out where the good charging spots are at my destination. Usually there aren't many, and many of the ones that do exist only have Tesla plugs. Which is why whenever interested ICE drivers ask me about my ownership experience, I always recommend that they buy a Tesla if they plan on road-tripping. The charging situation for everything else at this point is iffy at best, and dreadful at worst.

@barongerhardt

Жыл бұрын

Thank you, this is a useful critique.

@2fresh28

Жыл бұрын

As a current bolt owner I completely agree! I started driving more since my girlfriend moved and drove more and started figuring out the charging spots. There’s a walmart in front of where she lives and it had an EVgo, a few months ago they took it off for some reason and it’s really helpful since there isn’t a supercharger for another 12 miles. I had to find another DC and became frustrating. I still love my bolt but I don’t reccomend an electric car for road trip which is why I have a gas car on the side for further distances👍🏻

@Enforcer_WJDE

Жыл бұрын

Good read. Now i know why i should hold on to my gasoline car until Aptera releases their SEV.

@PumpUptheJam81

Жыл бұрын

@@2fresh28 same issue. I went with a Tesla and the issues stopped. The payment sure as hell went up though 🤦🏻‍♂️. Loved that bolt though!

@sugonmaballs

Жыл бұрын

Well now you can stop recommending Tesla as well since they still have the same unreliable charger issue as evidenced by this video.

@AutoFocus - can you make a video about the current state of Tesla SuperCharging in the NYC Metro area? I use to supercharge in the mornings where there were many unoccupied stalls - and now theres always a wait for supercharging no matter what time I go. I find that its mostly Uber/Lyft Drivers occupying the stalls at all hours. If you look at the Charging stations in queens like JFK, Queens Center Mall, Glendale, you'll notice that its now fully occupied at all hours with waits being 25+ minutes at some locations. With the winter cold, the charging speeds decrease and therefore adds further delays and additional waiting. None of these stalls have the magic dock, if it's currently only serving Teslas - imagine how much busier it would be when other cars move over the NACS standard.

As a 79 year old Cray consultant ... I like your reviews. I started with paper tape :) ...

Recommending the lady to just go to the supercharger 5 mins away is definitely the best advice, even if they have to wait in the car for 15mins for it to charge, it would've added more juice than if they had plugged into the chargepoint and shopped in the mall for 2 hours. They are better off supercharging, then coming back and park in a regular spot for shopping.

@42bill

Жыл бұрын

The simple answer to all of this is only Tesla cars have supercharger access (currently) and don’t even try any other type of charger.

@jzdaboss

Жыл бұрын

Yeah and unfortunately other manufacturers would rather use the inferior CCS standard (which has the exact same problems as the J1772 in this video) rather than the superior NACS connector

@VojtechMach

2 ай бұрын

Isnt this just a shortcut to buying new batteries every 5 years? Very green indeed.

Thank you for taking the time to talk about this issue. For the record, I would really appreciate it if you dive deep into all the "boring" aspects of electric car ownership. Charging, maintenance, buying versus leasing, app locked features, etc. Really anything and everything that's outside the norm for those of us used to traditional vehicles.

I have an older Nissan Leaf, and I love it. I have also basically completely stopped trying to fast charge it - between how rare Chademo has gotten, the fact that like half the times I've tried to fast charge I've had to make a tech support call, how often the few Chademo chargers that do exist in my area have been broken by vandals, and my small battery being relatively quick to top off, I just go to reliable slow chargers when I need to charge away from home.

Great post. Current EVs and chargers are black boxes. I grew up in Florida in the 90s and I remember the highways being littered with crappy 80s cars that were broken down and abandoned. I wonder if we won't see that soon with bricked EVs.

It would honestly be so cool if you would do a "State of electric vehicle charging infrastructure" (working title) video once a year just to provide some historic context as to how the infrastructure is progressing over the year. The video probably wouldn't do that great, but I still think it would be cool.

@ScottRothsroth0616

Жыл бұрын

I would watch that.

@LarryRichelli

Жыл бұрын

out of spec reviews has a video just out as he had a twitter pole going on peoples charging experience and this video is the results.

@lcdrugo

Жыл бұрын

If you're interested in retrocomputing, you've probably heard of the 8-Bit Guy. He also occasionally does videos about electric vehicles and he did something very much like what you described about three years ago. kzread.info/dash/bejne/hpejrqWNm7CWqdY.html

@NonBinary_Star

Жыл бұрын

Good idea!

@ScottRothsroth0616

Жыл бұрын

@Zaydan Alfariz That's unfortunately true.

I enjoy your videos. You are calm, not doing bunch of jump-cuts and "what's up guyzzz!!!!" stuff. Very informative and easy to watch -- good job.

@martymarl4602

Жыл бұрын

Hahahahaaaaaaaaaaaaaaaaaaaaaaa...not the "what's up guyzzz!!!!"...thank you, that's annoying AF when most youtubers say it... MKHB does say it most times, but calmly

@WV-HillBilly

9 ай бұрын

I couldn't put my finger on what I liked about these videos, and I think you nailed it. WHAT'S UP GUYZZZ IT'S YO BOY HILLBILLY HERE COMIN AT YA WITH A BOOMER THAT CAN'T WORK HER CHARGER, AFTER THIS WORD FROM OUR SPONSOR!!

@markunwin2313

3 ай бұрын

Except for the hand in your face ending

@marshallborges9606

Ай бұрын

@@markunwin2313 Keep your face at least a foot from your monitor next time ;)

@OMGWUNSIU

Ай бұрын

The charging issue will catch up. The lady in your story has no business driving an electric car unless/until she understands the basics of charging. Can’t tell you how many people i see these days that are unable to simply change a flat tire. Personal responsibility actually comes in handy, more people should familiarize themselves with the concept. Or as Forrest Gump says, “stupid is as stupid does.”

This is spot on, if not for Superchargers and home charging I would not own an EV. I have purchased 3 Tesla's for myself, wife, daughter and we all have only great things to say about Tesla and EV's in general. 2 years ago I was Supercharging at a remote location on the California coast. I am the only EV charging there and a guy in a new Ionic 5 pulls into a charge spot near me. He and his 2 friends get out and try to plug the Tesla charger into the Ionic 5's port. I hear cursing and swearing about "the dumb Tesla charger cable doesn't fit". I decide to intervene without invite and tell them that the Tesla Chargers are for Tesla vehicles only and they need to find a CCS Charger for their Ionic. The blank stares say it all so I ask the driver to come sit in my Tesla (Model X) while I show him how easy it was to see all the available chargers in the area on the Tesla screen. There were several CCS in the area and I choose a fast charger and showed him the address. He mumbled something, gets out still agitated and goes back to his new toy and off they go. How this guy managed to buy a vehicle he knew nothing about and, ended up in a remote coastal community with zero knowledge about how to make his vehicle go. I'm pretty sure that if EV adoption fails it will be because of disinformation and a lack of initiative on the part of the buyer.

That's totally true for the charging. I am in Finland, where's charging infrastructure is quite good, but still all the time some problems comes out with charging

Agree 100%. The service is very important. Funny story, 50 year old me joined Sam's club today. After tinkering with the app for a bit I felt I had a handle on it. Went to the store scanned and added a few items to my cart then paid in the app allowing me to bypass all the miserable lines. Honestly it was the best experience I ever had shopping in a store. But I still can't see my parents figuring it out.

@levicjackson

Жыл бұрын

The scan and go at Sam’s is a game changer. Not standing in those lines Saturday afternoon is amazing.

My girlfriend works for an electric car leasing company. We had and ID4 to test out and when it came to charge it, we had to go to six (6) separate chargers before we found one that worked, and when we got there, we were right at 1 mile til empty. That experience on its own didn't fully disuade me from buying electric, but it has definitely delayed it until I can own my own house to put a charger in it. Definitely agree that the infrastructure needs the most work.

@leanderzulu3494

Жыл бұрын

Get a Tesla and this will never be a thing

@GOmegaPHD

Жыл бұрын

fuck that shit lol gas car your just on your way. maybe in 10 years when our government gives a fuck we will have a good system.

@leanderzulu3494

Жыл бұрын

@@GOmegaPHD Tesla already solved all of this

@Mrbfgray

Жыл бұрын

And that's an ID4 which only works half the time. 😄

@Neojhun

Жыл бұрын

@@Mrbfgray Nah Chattanooga built ID4 work fine.

As a new ev owner I’ve watched many, many videos describing …let’s say the “challenges” in using public chargers (especially EA). So I’ve come to expect the worse when on a road trip. I agree wholeheartedly with your comments on charging infrastructure and its impact on public endorsement of buying a BEV.

That's a good point you make!) I think it would be good if these issues are highlited more often so that they would be fixed quicker. We also miss good feedback opportunity to log these issues and be aware when they are fixed

Best statement I heard before buying my EV is, “EV’s are for homeowners” Don’t buy one if you can’t charge it at home!

@raymondvaughan6262

7 ай бұрын

Correct thanks for the government and company's stop making petrol and diesel cars in the future you only be able to own older cars the car companies who made ice vehicles don't care now hope some companies go out of business serve them right

@svr5423

Ай бұрын

That is applicable only to BEVs and there only to cars and other heavier vehicle.

@t1tan145

19 күн бұрын

I happen to live in an area where the infrastructure is very EV focused. Multiple Tesla Super chargers and tons of other EV stations too. Even the condo i live at has charging stations and outlets nearby for those who don't have garages. This was a big reason I even decided to buy an EV after my old car gave out. However this seems like the exception vs what should be a standard

@RobJT

13 күн бұрын

I might get one because it’s tax efficient, but only because I will be able to charge overnight at home. Would never get one without that option for sure.

I work as a product designer for a company that creates both hardware & software solutions in the EV charging space - This is such an incredibly important video. We’re working day and night on figuring out how to support our App users through the physical and software constraints in the industry - but the fact is that it’s all going to take some to figure itself out. Gas industry has had decades of testing and trials to a point now that we don’t think twice about getting gas. Good design is invisible! But we’re at it, I promise you that! Thanks again Marques!

@reasons4171

Жыл бұрын

Thank you

@sammer2587

Жыл бұрын

I'm curious, Rhea. If we can pay for gas, food, bar tabs, etc. by simply swiping a card, why can't that be done with EV chargers? (Especially just copying the gas model). We don't need apps, RFID, or any of that. I see it as over-engineering, or just trying to unnecessarily force people to download and use apps so that the company can make money off them later or prop up their # of app users. Where am I wrong? (I must be or someone would already be doing what I'm saying.)

@Gnrnrvids

Жыл бұрын

Your first issue is starting with an app. Why should the user need a smartphone to interact with your charger? Gas industry just focussed on getting liquid into the car. Initially handled by a service station attendant and then later by self serve. No apps or other things needed, just roll up put the filler in, fill up and then pay. electric should be no less simple. Plug in, fillup and pay.

@D.S.handle

Жыл бұрын

Or rather old design is what most people have learned long time ago.

@rkan2

Жыл бұрын

@@sammer2587 To put it as simply as possible - the problem is mostly money (credit card fees and terminal fees) but also a huge portion of the problem comes from managing PCI DSS (credit card providers) certification. It is a pain in the ass, especially when your chargers are slow and you have some minimum cc fee. That is why everyone is trying to engineer their way around it and make money by making larger transaction at once on a website (or otherwise) to not have more than half of the transaction go to fees. With some RFID solution you also don't have to worry about costly cc terminals and the maintenance of them AND the PCI DSS certification. Would you charge 2$ with 1$ credit card fees OR Would you charge some account 20$ with 1,20$ in fees and then use the app/rfid/whatever?

I rented a car to drive from SEA to Vancouver BC, and they upgraded me to a Subaru Solterra. It was my first EV drive, so I thought it was cool at the time. Drove up without any issue, and parked at my hotel with maybe 1/4 charge left. However, I failed to confirm if my hotel had chargers. It did not, so I couldn't charge overnight. Tried to charge the next day, but most (if not all) charging stations around me were Tesla-only. Leaving the next afternoon, I decided to forego the urban chargers, and tried to find something on the way back to the US border. Keep in mind, I'm down to 1/8 charge, so I'm trying to stay close to the freeway. All I found was a slow charging station with a 1-hour limit. It charged the car back to 1/4 full. Decided to head for the US border, figuring there'd be better charging infrastructure in Ferndale/Bellingham. Thankfully I was right, and it only took 30 mins to charge to full. Lesson learned - EV's are great, but they require some thought and foresight to make up for the lack of infrastructure. Until charging access, dependability, and usability become as easy as filling up at any gas station, there will be frustrations.

In the early days of gasoline stations, each distribution point had station atttendants. Pay people to stay there and help, - or at least be available and within a 5 minute response time. On site would be best

A big proponent of EVs and I absolutely agree with you..when people mention these charging issues, it’s disheartening! 😞

@Waimotu1

Жыл бұрын

Yeah it feels like 2 steps forward, 3 steps back, very disheartening

@Dulc3B00kbyBrant0n

Жыл бұрын

half of ev chargers dont even work they arent going to put more.. Ev is a fantasy and a scam being pushed for control

@JustBadly

Жыл бұрын

Easy to enforce with LAW. After all the .gov is making ecars law so wtf is this idiocy. EU has ordered usb3 for all phones so they can do it. We all want to make good deal out of this but turning the business week into a religious trek is just backwards.

It still shocks me here in New Zealand. The goverment is offering thousands of dollars worth of rebates on electric cars but in most towns you could count on two hands how many chargers there are that are publicly available. Although basically every single town has at least one or two chargers. There is way more gas stations than there is even singular charging ports. We are seriously lacking behind...

@germanhatchback

Жыл бұрын

And for most people as you said, its just too hard to learn all the new ways of charging. Electric cars need to be for the consumer not the prosumer. NORMAL everyday people need to be able to use the chargers without having to read hundred pages of how tos or even wathc a video. Gas is easy, shove the filler in the hole. Once it stops your done. It needs to be that easy.

@korakys

Жыл бұрын

As a New Zealander I'm concerned that Japan seems to be going down a different charging infrastructure path than we are...

@JackMott

Жыл бұрын

You don't need a charger in town. You need them between towns. and at apartment complexes I guess.

@JackMott

Жыл бұрын

@@germanhatchback With gas you shove the filler in the hole, pick from 1 of 4 gasoline types and you better now screw up with diesel! Then you have to credit card, zip code, etc, deny the car wash. With a Tesla supercharger you just shove it in the hole and walk away.

@guadalupe8589

Жыл бұрын

@@JackMott Firstly, diesel is CLEARLY marked green and the nozzle is quite far away from the gasoline nozzle. Secondly, pressing the gas type takes fractions of a second. Thirdly, pushing a zip code or pin is quite easy and quick. Pay cash if it's too much for you. And lastly and MOST IMPORTANTLY, it's the same process to fuel up ANY CONSUMER CAR, unlike EV's (Tesla vs everything else) Also, only some gas stations have the pump ask if you'll like a car wash. Plenty of one's don't, go there instead

That was a very interesting video. I wonder how much of this also comes down to the differences between countries. I can't say I ever saw or heard anyone ever complain about chargers not working in the Netherlands. Then again we do pay a lot of taxes (which is good) and these kinds of things tend to be fixed quite quickly. Nevertheless there are definitely barriers here to overcome. Please make more videos like this.

Great video. Glad this was all covered. There's a lot of infrastructure questions unanswered while most car manufacturers are going all in on electronic car production

I completely agree! Electric chargers are the backbone of EVs and their availability and reliability play a crucial role in the adoption of EVs. Without a proper charging infrastructure, owning an electric car becomes much less convenient. Manufacturers have to start recognizing this and start increasing reliability and reducing complexity. That's one main reason why I'd get a Tesla over other EVs any day, despite the cool features coming out with other brands.

@johnpalmer5131

Жыл бұрын

This particularly true if you move away from major metropolitan areas. As far as I am concerned I will stick with either ICE or Hybrid for now.

@Neojhun

Жыл бұрын

@@johnpalmer5131 WTF No, as long you live Under 60 Miles of a populate area near charger. Most likely home in low population area have plenty of space to install a private Level 2 charger. Having a private chargers negates the need to use a Public charger for like 60 mile circumference. This is doable because the battery Range on modern EVs are soo good.

@pbs36

Жыл бұрын

I don't think this is much of a manufacturers' problem but a regulation one. We need laws to standardize charging in every way, from ports to paying methods and access. Every single charger should be accessible to any vehicle and driver with just any already existing standard paying method (no registration/account needed). Would anyone accept that some gas stations were only accessible to people that were members of some service or owned a specific car brand?

@rono33

Жыл бұрын

I ordered Tesla because of their Suprercharger advantage BUT I fear the inevitable -> just wait until more superchargers start charging non-Teslas and more and more EV‘s start bottlenecking even Tesla’s supercharger network since charge point, EA and others are all broken. Tesla network already is getting crowded with teslas lined up in some areas. Try adding non-teslas to that line. A MASSIVE bottleneck is coming. And what about all the people who will charge at home at night? Eventually, it will be like millions of people attempting to run their high voltage clothes dryers all at night at the same time. TREMENDOUS strain on the grid that America isn’t built for. Can we say rolling blackouts? I can’t believe more isn’t being done sooner. Remember this post 5 years from now. Or sooner.

100% agreed. Add to that that every fuel station has a roof, is brightly lit... at least here in Germany, most of the public charging ports are in the middle of nowhere, no roof, no lights, no snacks, not even a litter bin. You're usually quite a bit away from anything else, fully exposed to the elements...

@chrish7336

Жыл бұрын

Thats because in Germany your in the middle of nowhere just driving from place to place. At least anyplace I have been there.

@kevinl4687

Жыл бұрын

Same here in the states. They’re all in the back of giant parking lots

@bananajuice3143

Жыл бұрын

@@chrish7336 average American generalizing a whole country based on his experience

@chrish7336

Жыл бұрын

@@bananajuice3143 Are you saying that driving from city to city you don't drive in the middle of nowhere? THank you for the geography lesson.

@whatjusthappened3179

Жыл бұрын

That's exactly how I feel when I need to charge my Zero at a charge point.

I'm glad you're doing this, Marques. People need to know what the ups & downs with electric tech, especially when it comes to EVs. It seems that the biggest issues revolve around charging difficulties, performance in extreme temperatures along with range degradation over time & below zero climates.

I'm in the Uk and owned (past tense) a Tesla model 3 long range for 2 years in 2020 (with heat pump upgrade and proper centre console!). I agree that the charging experience is really poor. I didn't have a home charger and relied totally on street charging. I charged 2-3 times a week and so had a lot of experience. Tesla chargers are excellent but now that they are opened up to all users, I expect that experience will drop down a notch or two. Public chargers are absolutely awful in the UK. So many do exactly what you illustrated. Others will work but offer very limited instructions or information to show what's going on (or even if I've paid for the session) others start to charge you money then fail with the promise of an account refund later, which is impossible to track. of those that are any good, 50% are broken and 35% are occupied by people who's cars are fully charged and are just being used as a parking spot. Which probably leaves around 15% viable, usable chargers. very poor experience which definitely was a contributing factor toward my decision not to take another EV. I think the answer is either 1000 mile batteries or the Nio solution, so that people don't have to suffer this experience 3 times a week.

100% spot on. 🎉 I have loved my EVs but, as an engineer, I can handle these issues. But buyers shouldn’t need tech support to do something this basic. Not ready for prime time!

@TedInoue

Жыл бұрын

@@jeremy-b honestly I love mine and wouldn't trade it in for any other type of car. But they are hitting mainstream and the charging infrastructure for anything other than Tesla is atrocious and confusing.

You've absolutely nailed it with this one. The charging infrastructure should be just as important as the car's themselves. No where near at the moment.

@savedfaves

Жыл бұрын

Here's how it should work: Buy car > add your credit card ONCE to the Settings app in your car > approach an electric vehicle charger > get out of car > plug charger into car > car charges the battery and charger charges your credit car. Car and charger handle it all. Each charger should have a phone number and tap to pay system as redundant backup ways to pay for charging.

@Semmster

Жыл бұрын

It is just as important. The one manufacturer who seems to understand this, Tesla, acted accordingly. We just have to wait for the 'competition' to catch up. Competition.. yeah, right. Left up to them there would be almost no EVs worthy of the name today. They had to get scared that they would lose their lunch money in order to do even the little they are doing now. Not to mention those manufacturers still openly in opposition to electric mobility.

@sabregunner1

Жыл бұрын

The infrastructure is my issue with the changeover to EVs IMO.

@Adrian-jn9ov

Жыл бұрын

​@@savedfaves That's the reason the EU made CCS 2 the port you have to use. The next thing is that ISO 15118 (plug and charge) should be required by the EU, which VW is trying to do. In the meantime, it is starting to get implemented. VW wants that you can put a few charging cards in and your credit card. If you plug the car in, it automatically selects the card that charges for the cheapest. Germany forces that charging stations build after July this year need an option to pay with your banking card without making it a lot more expensive. Plug and Charge should be implemented in a few years, so before the mass adoption of EVs really starts. That the US didn't enforce a common charging connector was a mistake. Either tesla makes their connector truly open source communication included (their port is now kinda open) or CCS should be the standard. Tesla could have pushed in 2014 to make it THE charging connector, including communication. If they had open sourced it, but they did not. What they didn't do. In the EU they had to change every supercharger to CCS and the US would be even more expensive. Or teslas are going to be the cars that can only charge at superchargers and a few other charging station that think it is worth it to have an extra cable for or you have to use an adapter

@ScubaSteveCanada

Жыл бұрын

No phone number at the EV charger to call for assistance? Don't take advice from a stranger if you can call for assistance.

This weekend my wife got a spike in a tire 4:30p on a Friday. A tow truck was dispatched and dropped our Y at a Tesla service center…that wasn’t open and didn’t open on Saturdays. We attempted to call Tesla service several times. Finally, we got a notification on the app saying that they would send out a service crew and either fix the tire or replace the tire the next day. Neither of us were at the car when the service tech showed up, he deemed the tire ruined, and replace the tire. The next day I picked up the car and the flat tire warning did not go away. So we’ve paid for one service call and now Tesla wants us to possibly pay as much as $500 for another service callto deal with either the sensor, being broken or not even replaced when the tire was flat the difficulty of dealing with a service center that you cannot speak with is frustrating to say the least. You need to write a clip on how to deal with this situation with at least frustration as possible. What could I have done different?

What you've described is pretty much the litmus test - not only for EV's but for most products that rely on newer forms of technology: if it doesn't work for Grandma (without significant explanation) then it hasn't been thought out well enough. It needs to be simple, obvious, and dependable.

Great point. The charging infrastructure here in the UK is not keeping up with the number of electric cars that are now on the road. I have owned mine for just over a year, and I have noticed that the chargers are getting busier and more of them are not working as I found out today when I tried the charge. If a petrol/gas pump was out of order, it would get repaired pretty quickly, but chargers seem to take a long time to be repaired.

@adamek9750

Жыл бұрын

There’s no way the 2030 ice ban is not gonna get delayed.

@random27

Жыл бұрын

One of the problems still is that people just move to another and they lost revenue for 1 slow charger. While a pump looses loads of revenue. And will be fixed quicker. Also, we need a simple way to ping the owner to say its out of order. And send that info to other drivers. Nothing worse than your smart car/app sending you to an out of order charger, while it's saying there are free spots

THANK YOU! This is the topic everyone should be talking about. We rented an electric car in France. When we picked up the car it only had a 50% charge. The first charger we found was broken. Before long we were limping from one slow charger to the next trying to figure out how to get each network to respond. After the first day, we had it down, but it was a bit stressful. Fast forward. Now we have a Lightning, and I find that I’m often fussing with the chargers. Ironically I was finishing up at a ChargePoint station and a Polestar pulled in. The driver flagged me down. Turns out she was from Mexico and had picked up the rental earlier that day. She couldn’t get the app to work and had been thwarted at another location. She was at 10% and had about 200 miles ahead of her that day. She offered to pay me cash and use my account. I was happy to help, but also worried about her travels in the coming days. It’s winter here in Vermont, and getting stranded in a rural road when it’s cold can be dangerous. I think that manufacturers need to make people watch a video like yours before they sell an EV. The inadequacies of the charging network are significant and I can only imagine how much worse it will be as more and more people get their cars.

@Alphoric

Жыл бұрын

Manufacturers need to stop getting cobalt from mines that use child slavery

@noitallmanaz

Жыл бұрын

Why would someone rent an electric car knowing they had to travel 200 miles in one day? That seems dumb.

@ShovelMonkey

Жыл бұрын

@@noitallmanaz that's because *they* are dumb. Stupidity is painful full, just not painful full enough.

@rigg4146

Жыл бұрын

hold up. you have to connect to your phone to charge? for a technology that is being pushed so hard they sure dont make it easy to use. I don't think I could ever switch honestly, I like simple tech. I drive an old subaru legacy manual 6 speed and it has everything I need and not much of what I don't need, I can even completely turn off traction control when I need to. I really dont want all the fancy stuff you find in new vehicals, there is no electric option for people like me that just want a reliable car without tech shoved in every orifice and there is absolutely a market for it. it just needs to stop, go, have heat for the winter and windows that go up and down. I really dont understand why they put so much extra electronics that end up wasting its primary energy source, seems counter productive

@emperorjj1

Жыл бұрын

@@noitallmanaz funny enough my wifes cousin has his car at the shop for repair and booked a similar style rental vehicle (crossover) from enterprise. when he got there to get his car they said well we are out and all we have to give you is an electric whatever. Mind you he had to drive a distance to the dealership for these repairs and has no transportation out of the rental place he was at. For his driving needs an electric car honestly would have worked BUT he has no charging at his apartment complex, parents house or work. He had to swap it out at another enterprise rental in another city for a gas powered sedan. TLDR family member got an electric car rental because that's the only option they had.

In South Africa our main challenge will be finding charging spots. local malls may have 2 or 4 but that's for up to 5000 people who could park there. Our national electrical grid is bad in general with loadshedding. Our saving grace will be a national grid of chargers along major highways with fast chargers. I have only seen 2 from Jaguar and Audi travelling to the coast (over 600 KMS from here.) Years before we even get Tesla here.

I am in South Broward County, Fl (Ft Lauderdale area). I have been in this same experience; The charging infrastructure is bad. The charge point chargers at Walmart are frequently broken and busy. Several times I had to travel across town to charge. I tried helping people; several who had rentals took their cars back and others were just disgusted. I installed my own at home and dread traveling because of the issues.😢

I only charge my car at my house, mostly because I never take it any farther than I need to to be able to do that, so I've never even tried to charge it at a charging station. Even though I've had the opportunity to do so, I didn't do it simply because I didn't want to have to screw with accounts and all that other BS, so I can totally see why someone would be totally turned off by an experience like that.

@whatsgoodmyguy4391

Жыл бұрын

Yup..: that’s why I drive a twin turbo V8 😊

@sirchewiee

Жыл бұрын

I want an electric car but I would never buy one unless i had a garage to charge it in or at the very least a spot at work.

@coen071993

Жыл бұрын

I think home charging is part of the problem. At lot of people simply don't even see the problems or at least don't experience them often. Most regular people, at least around here, barely ever drive further than a full charge will allow. In fact, they often love it. They say "oh yea no more trips to the gas station, I just come home and plug it in". I honestly just fear the home charging will cause there to be a relatively low amount of public chargers, which usually doesn't even have to be a problem as obviously there is supply and demand, but I can't help but imagine massive wait times at chargers during the holidays or something when there are suddenly a lot more people who want to travel further.

@coolknight99

Жыл бұрын

Do you not take your car on trips?

This genuinely ruffled my feathers. I know the frustration of trying to explain technology to my parents. And I know the pain Marques went through.

@thevincentlim

Жыл бұрын

You must have been the person at 6:36

@davidpinontoan3429

Жыл бұрын

When ur iPhone Cable is scuffed

@davidpinontoan3429

Жыл бұрын

Car charger*

@alvareo92

Жыл бұрын

The strange thing I’ve noticed is that most people aren’t tech savvy-yes, even the ones who grow up with it. They just know how to use the apps they use daily. It doesn’t even matter if devs try to make the experience friendly for regular people because they barely even read the messages on the screen they just want to click away to the thing they want to do on the device

@sylvaing1

Жыл бұрын

I'm 60. I dread the day that I will not be able to follow up technologically wise.

I just got my first car, it's the new Fiat 500, the fully electric one. I've not charged it at a public station yet as we had a charging point installed on our house. While my car only has about 90-100 miles of useable range, we don't really drive enough to max it out and we only charge it once per week or so. But I do think charging at home is the answer. For petrol, you need to go to a petrol station to get it. You don't have petrol at your house, obviously. But with electricity, you have that at home anyway. If all buildings had charging points on them, that would reduce the need for this kind of thing. Technology Connections has made some great videos on that. And of course it won't work for everyone. Plus, I'm in the UK which is very different from America. But I do honestly think there should be less demand for new charging infrastructure (I.E replacing petrol stations with public EV charging stations) and more on just getting home charging points for the masses. Most cars won't need you to plug them in. If my Fiat with its 100 miles of range can do it, going to work and back every day, and still not even need charging every week, it shouldn't be a challenge for bigger cars with bigger batteries. Surely. Props to you for helping the lady, it's a shame because it really shines a bad light on EVs when the cars themselves are fantastic.

In the early 1900's, when the model T came out, people had a similar issue. There weren't alot of pumps around, and the ones that were, were technical and dangerous to use. It takes time for the infra to follow, but our society has gone through this before and no one now really remembers the early days of gasoline car adoption.

THANK YOU! It warms my heart and soothes my soul to hear someone younger than me admit this. I consider myself a highly Tech proficient 65 yr old, and I have given up trying to plan on charging anywhere else but home. After owning a plug-in hybrid for about a year, I drive it in HEV most of the time. As much as I love driving in electric, I can’t recommend anyone get an all electric car for now or the near future. There are so many ways that I would have to change my life to accommodate the car and when you get to a certain age you realize that every minute is precious and I do not have the time or energy accommodate shabby engineering. I honestly feel like ev charging companies are just taking tax dollars and making back room deals to get stations up but don’t care at all if they actually work and rarely maintain them. Politicians talk all day about spending money on infrastructure but unless you enforce a basic standard it will never be mainstream. And I am just not into enriching the richest guy in the world to inflate his already voluminous ego.

@CoCoFantastique

Жыл бұрын

Good take!

@Thewaterspirit57

Жыл бұрын

Two things need to happen for sure… Better charging infrastructure and maintenance, and lower cost. Cuz like….. if I am able get a hybrid someday, I don’t want that hybrid nature to be ignored for its entire lifetime usage. I’d want one of those, because the gas powered part would help during the winter, while the electric powered part would help during summer. Even with how much more green electric cars are, those parts just end up becoming useless in terms of gas powered cars…. Because the infrastructure is bad. So we either improve everything to do with electric/hybrid cars…. Or make useful and reliable biofuel cars, so the use of normal fuel doesn’t build up and Impact the environment when everyone can afford a car again.

@marvin4827

Жыл бұрын

That the truth that all the eco warriors seem to ignore... Full EV 's are not practical for mass usage just yet. It's all marketing scam at this point.

@marvin4827

Жыл бұрын

Owning a tesla is like driving a cell phone. Owning & driving a car shouldn't be so complicated. All that tech is too complicated for simply driving a car & using basic features.

@ogzombieblunt4626

Жыл бұрын

​@@marvin4827 Its very much not complicated

You’re absolutely right. I’ve been driving an EV for five years now and, while there have been a lot of improvements and growth in infrastructure, there is a long way to go. There are so many examples of installations half finished for years, installations that breakdown and are not repaired or installations only within expensive parking lots. The other concern I have is that so many new and planned installations are still level 2 which is useless on a highway trip. It’s fine if you’re planning to stay the night in a hotel, but when you’re on your way across the country and looking for a one hour break where you can recharge, level 2 chargers serve no function except to make the government or corporation that installed them feel good about themselves. Under normal circumstances, I rarely need to charge away from home, but it does make me think twice about long trips where there are still no guarantees that promised infrastructure will be alive and functioning where the map says it is.

@pirojfmifhghek566

Жыл бұрын

I have a feeling this will change on a whole once the big car manufacturers all start their transition to "no more gas powered cars." VW will start in 2033. Toyota will be doing EV and Hybrid by 2030. Honda will go EV by 2030. Mercedes Benz has also announced an all-EV date of 2030. Pretty much everyone in Europe is doing it by 2030. American car manufacturers are the ones dragging their feet. Ford has announced "emission free" by 2035, but that's about as vague as it gets. GM is at least going all-electric by 2035. That's the stuff that's going to hurt the push for more infrastructure more than anything in the US. We're likely to be far behind the curve compared to europe and asia. But the light at the end of the tunnel is here. Eventually there are going to be a ton of EV cars on the streets and a lot of money to be made from charging them. The closer we get to 2030, the more that infrastructure is going to spread. They won't be throwing money at something without demand. The demand's gonna be there. It's also gonna be the most absurdly chaotic time for EV owners, as there will likely be a time when EVs flood the streets while there's still a shortage of available chargers. There are gonna be a LOT of parking lot fistfights.

@TheOnlyKontrol

Жыл бұрын

@@pirojfmifhghek566keep dreaming big guy

@betovelazquez9852

Жыл бұрын

@@pirojfmifhghek566 what a great comment, you're right

Ooh, Marques, you and I could have a very long chat about EV infrastructure, the many issues & why there is much less infrastructure than there should be. As an aside, I live in an apartment, so no EV infrastructure. I had a hybrid for two years. Managed to partially charge it twice in all that time. Once at a supermarket, where I was on the charger for 20 minutes, and once when staying in a vacation place. I ran an extension cable out a window and plugged the car charging cable (with adapter) in to that. Let it charge overnight.

You've nailed a core problem. I'll take it further. I have an ICE car and I have zero range anxiety. I don't even know what that feels like. It's not because my car can run forever - it's because I can go to any of literally thousands of gas stations and know with 100% certainty they will have the gas I need for my car that can be fed into said car with a standard nozzle. I don't need an app to buy it or a special credit card and I know I won't run into some store or restaurant that makes the gas station exclusive to shoppers. Moreover, it takes 6 minutes to 'recharge' my ICE car from 0 to 100%. So there's almost zero inconvenience. I can let the car get down to fumes and know there's no real risk. But there's more. "Just charge it at home overnight!" Love to except I, like 36% of all Canadians, live in an apartment or condo which does not provide power to each stall. Some have shared chargers, which is better - except that you've got ALL the other EV owners vying for access - but in my case it's moot - we have NO chargers. Ditto for people who have to park in the street. And don't even ASK how much it costs to get a private charger in buildings like this. Gas is cheaper. The EV mindset is very much the same as the Linux mindset: our preference is OBVIOUSLY better, so you should be glad to add more complexity and toss out your workflows to use our preference. And yes, doesn't work with EVs either. On the other hand, Paris has a new project to install chargepoints at every street parking spot in most retail areas of the city, Regardless of where you park, you can charge while parked. Not a perfect solution, but it's tailored to making the new EV owner's life easier, not harder and that's the *right* approach. Carrot, not stick.

As someone about to get their first EV I would LOVE for you to start doing reviews of charging networks on AutoFocus. Bringing more focus on the different networks - and ranking them competitively - is the only way to get to improvements.

@Sandwich137

Жыл бұрын

Don’t.

@Jetsfool27

Жыл бұрын

If its in the budget get a Tesla, alternatively if you can charge at home over night do that instead This issue WILL piss you off lol W Tesla these issues are essentially gone

@overcaffeinatedengineering

Жыл бұрын

Electrify America, then EVgo. ChargePoint stations are typically owned by the property owner, so it's completely subject to the individual owner's level of maintenance. My personal experience is that they tend to work, but I've read lots of horror stories. That said, ChargePoint is creating a new hardware maintenance program for property owners to help improvie reliability, but I don't know how long before that shows.

Hey, Chris here from China. I've been thinking about buying electric for my next car for some time and I have been asking Chinese owners around here, especially concerning Chinese brands such as Geely, Aion and others and this seems to have already been solved by sheer number of chargers per square Km. They might have 10 chargers in 1 mall and then 1 block away they will have another 6 or 8. So even though 2-3 might be broken at the time you go there, you'll have enough charge to get to the next one. Also, if there is one or two that are broken, oftentimes they get reported on the app that they use to charge with and this ends up getting replaced within a week or less. During the Chinese New Year when many Chinese people drive back to their hometown, usually the gas stations are an absolute nightmare and traffic can make you sit in one place for a few hours or more, but this I saw that they had added portable charging busses. Literally mobile chargers that could charge up 4-6 extra cars at a time depending on their size. It seems that they saw the infrastructure was lacking during the holidays and they made sure to have a backup plan which seems to have worked well. Also, this video might be 8k, but I definitely feel the video quality took a hit when compared to the iphone.

Hey, I'm from Europe, and here, the charging infrastructure is a bit better in terms of connectors. We use ccs type 2 combo mostly for fast charging. But the rest of the issues happen here. With the bonus that most chargers don't have tap to pay. You have to have an account. But there are other issues like, for example, how you should only charge to 80% on a regular basis or because it takes much longer from there to 100%... or how the charging speed works. Like not all cars charge at the same speed... a faster charger will not always be better because your car can't charge as fast... and so on...

I'm in Albany, Oregon and our only charging station is located at Walmart. It's a Electrify American and has 4 charging stations, 2 of the 4 have been out of service for over 2 weeks. All four stations are D rated so that the most I've gotten is 85 kW. I love my Volkswagon ID4 but the charging situation definitely needs work.

This has happened to me multiple times at every Mall Charger known to man. You can be going to the mall to buy an entire new wardrobe and still spend more time in the damn parking lot trying to get it to work, only to do the most embarrasing walk of shame into the mall never having gotten it to start even after 47 minutes of messing about. Shame chargepoint and every other charge station.

@MG-im8ku

Жыл бұрын

Sounds horrible. lol That'd be enough to get me to reconsider my car. I'm the type, I don't have the patience or calmness to deal with that sort of thing. If something as basic as charging a battery becomes a difficult task, I'd just give up on it. I got more important things to worry about and spend my time on.

@LuKiSCraft

Жыл бұрын

@@MG-im8ku Exactly, lol. That's why I bought a Tesla and not a different EV. The Tesla superchargers are underappreciated. No apps. It always works. And they are always 150-250kW

@MG-im8ku

Жыл бұрын

@@LuKiSCraft I'm not even sure about those though. My local mall has a row of about 15 tesla superchargers. More than half of them are always broken. lol Walked by so many people in the parking lot yelling at the chargers for not working lol It's gotten to the point where ICE vehicles are parking in the spots of the broken tesla chargers, since no one can use them.

@LuKiSCraft

Жыл бұрын

@@MG-im8ku Whoa, really? I have NEVER seen more than 1 stall out of order. And even that only happened once (15 of the 16 were operational). Which supercharger is this?

@MG-im8ku

Жыл бұрын

@@LuKiSCraft Yeah, I always find it ridiculous. Not sure if you meant which model supercharger, not sure. Can check next time I'm at that mall. If you mean where, it's a trendy mall just outside of Toronto. Recently made popular by a video of a guy driving into and through the mall at night to rob a few stores (just happened last week) lol

I would also like to share some experiences from Poland. So I do own a Plug-in Hybrid which is mostly charged at home. I have one app for the charging network in my home town, but whenever I travel to a different city I need to download another app, register, and add payment details to start using it. Basically in every other city there is another charging network to which I need register to and I ended up with 6 different apps to charge my vehicle. Hardware-wise I didn't experience any issues like you, but the fact that I need to register to another company when I'm traveling is kinda annoying

@xeon2k8

Жыл бұрын

cant you just use plugsurfing? though i agree that payment/apps are idiotic, im not sure why we cannot get card payment reader built-in in the charger itself, like in the gas pumps.

@Killerpixel11

Жыл бұрын

@@xeon2k8 You get that more and more now. The problem is the same as it is with plugsurfing, tho: compared to provider accounts, the prices are OUTRAGEOUS. I recently saw it at a BP pulse station, since they have to declare the on-demand prices now. Had I charged without an account or with plugsurfing, I would've paid almost 10€ more for my whole charge....just for not having an account with them.

@xeon2k8

Жыл бұрын

@@Killerpixel11 geee... then situation is more idiotic than what i thought

@redboyjan

Жыл бұрын

Reminds me of ATMs for that bank only back in the day, not every bank card

The closest analogy I could think of involving gas cars happened in the mid '70s, when catalytic converters first appeared. There were different size nozzles for regular leaded gas and for unleaded gas. The ones for regular gas wouldn't fit into the opening for a car that required unleaded. The thing that may get the ball rolling on fixing this might be the day someone with a Rolls-Royce Spectre takes an extended road trip and has charging difficulties...

Went to our local IKEA in Halifax and for the first time was able to access one of their four chargers. Then a staff member came over to say it was broken. Fortunately I had enough charge to go home as Nova Scotia is a charging desert for non-TESLA cars.

Totally agree. Here in Norway about 20% of all cars are electric, but there is still like 5 different apps you have to use, and you can get like an nfc chip that wors for some of the chargers but not all and its just really anoying and unintuitive. Hope this will get better on a global basis! great video as always

@peter.g6

Жыл бұрын

Yeah, we have that too in Slovakia. Every company with 10 chargers has a subscription program where you have to pay monthly fee to get cheaper prices, or even get a card to even be able to charge at all. Not to mention many locations have just a single charger, so it that one is broken, you have a big problem.

@ikbendusan

Жыл бұрын

the EU is going to start to force companies to have regular payment terminals at charging stations

@Knnnkncht

Жыл бұрын

@@ikbendusan yes, already Happened in Germany

@neogenesus

Жыл бұрын

Wow I thought Norway is way ahead on EV infrastructure than other countries. Guess I was wrong or I watch too much Bjorn Nyland videos lol

@pedro4205

Жыл бұрын

@@neogenesus They have the infrastructure, the problem is in other place

That charging cable bending to make it work really sounds like old phones with wonky chargers, or stuff we would have to do to properly get an electric guitar plugged into an amp to get the sound right. Totally relatable.

@Shetty404

Жыл бұрын

Reminds me of the days when most phones had micro usb ports and as they started to age, you had position the charging plug in some strange angle to get it to work. If electric cars have this problem too then we might as well be better off with gas cars for a while.

You are 100 percent correct. This video is now 1 year old and all of it still rings true. Also, all of the manufacturers and the EPA need to do a far better job with actual range estimates. Telling folks a car can go 320 miles when it realistically can only go 280 and if it is cold, only 240 is outright deception. Imagine if a repair estimate for your house was $10,000 and the actual cost was $16,000. You would never use that contractor again and would probably file a lawsuit. The same should be true here. Honesty and integrity and useable infrastructure that is truly easy to use needs to happen soon, or the entire electric car thing will be a flash in the pan, including Tesla. Sitting and charging for even 30 minutes makes it mostly un useable for the vast majority.

Amen - great video - only way people will understand is calm conversations - constantly getting questions

Dude, 100%. As a gearhead, I love technology and anything related to cars. I'm excited to add an EV to my garage, but I tend to road trip often. I would hate to deal with less than reliable charging stations.

@CK-wo1ly

Жыл бұрын

Tesla is reliable for road trips. Had mine for 2 years. Non Tesla chargers however are VERY unreliable.

@JeffMathias

Жыл бұрын

Perverse incentives. Most chargers lose $. Broken charger = fewer losses.

@Duncan_Campbell

Жыл бұрын

@@CK-wo1ly Sandy Munro had a piece, around town, any EV will do, for a road trip, only a Tesla. It call comes down to the charger network.

@atlantabob9544

Жыл бұрын

Buy a Tesla and use their Supercharger network. What's the problem?

@PhilthyMr

Жыл бұрын

All these problems will be fixed by NIO.