Thank you to Lepow for sponsoring this video!!! Buy the Lepow Z1 Gamut: www.amazon.com/dp/B0863NZF2R What do you think about Gigabyte as a company? Let me know your thoughts in the comments below!

@mgallo3199

2 жыл бұрын

Can someone recommend an all white video card in the $500 range?

@tommypearson9260

2 жыл бұрын

I haven't used Gigabyte since my 1080ti Aorus ,I currently have EVGA 3090,3080,3070ti and a Asus Tuff 3070ti for a build i might sell got them all under $900 except the 3090 of course got it for $1799.00

@halrichard1969

2 жыл бұрын

@@mgallo3199 Take the cover off your fav card purchase and just paint it yourself?

@vernwalker9515

2 жыл бұрын

I just bought a Gigabyte GPU :(

@edlebrock3501

2 жыл бұрын

I sent Gigabyte motherboard in for RMA in early December 2021. RMA was approved within 2 weeks, it has been FOUR MONTHS, and i STILL dont have a replacement!! and their communication is TERRIBLE. They do NOT care about their customers!!!! At this point i feel i have been stolen from! it was the most expensive aurous ITX motherboard offered! I wish i could show you pictures of the very few emails i have received from them, i have never been treated this way in my life. I will NEVER buy a gigabyte product again!!

I have been in the computer business for about 30 years. I've seen it all. MSI, Gigabyte, ASUS had much higher standards in the nineties. We sold a lot of Biostar. That was because it was cheaper then those big names. Nowadays, if we talk motherboards, memory, PSU's, Graphic Cards I do clearly notice that the percentage of D.O.A.'s and RMA's is much higher. But that's not the issue. In the early days we just send back what came back broken or dead from our customers, and we got credited with no discussion. Nowadays they all have problematic and time consuming processes. Luckily I found a real good supplier, that takes these blows for me. It is not just Gigabyte. It's something within the whole industry. A sort of arrogance. They decide what to do when there is a problem. They will only give in when they have to, or for bad publicity. It is all about the bottom line now. I must admit, in the glory days, like I call that era, margins were up to 30 percent, so there was more then enough room for spill. You still made a profit by replacing dead parts. Margins are so slim right now, as strange that it might sound with actual GPU prizes, that every penny needs to be turned. The PC world has changed. The people I used to speak to, the sales managers of those companies, were gamers and PC enthousiasts themselves. Now they are regular businesmen, with no idea about computers. And no love for them. Only love for money! gREETS FROM A GRUMPY OLD bOOMER!

@juzujuzu4555

2 жыл бұрын

I was just about to write pretty much similar comment. The question is, how to change the industry for the better? Well, one important aspect is to raise these issues on the table when they occur. But I think the reviewers and tech tubers could and should focus on other quality and quality of life aspects more when reviewing parts. Obviously that's really tough thing to do and probably only possible for the biggest channels in reality. But do they want to break the bonds between brands... I think many do not want to pay more of what is absolutely necessary because they think the money will just make the stock holders richer. And perhaps even if people would know that the extra part is going for better customer service, most would think "I don't need that as my product will not break." Hard to say.

@robertcraane7910

2 жыл бұрын

@@juzujuzu4555 When I had my computer shops the whole chain, from manufacturers, to suppliers, shops and customers, was one.We were in fact all pioneers..The whole industry was young and had to prove itself. That attracted a different kind of people to the busines then we see nowadays. In fact, I sold my regional chain of shops to a group of professional investers. Within a year they went bankrupt on these shops. No feeling for it. The market was great when they bought it, but they f'd it up. A bit like the Newegg situation. After a take over it is just about the earnings, not about the clients. And the manufacturers are exactly the same. Believe me, a lot got to do with things like Planned Obsolescence, or at least bringing building costs down as much as possible. We all know how Foxconn and other factories make their money. But what to do? I don't know. I think we reached a point of no return. Things will never be the same as it was then. The times have changed. We now are seemingly willing to pay thousands of dollars for a bit of a better graphics card then the previous generation. I watch the tech channels. They are still hoping and praying for a 3090TI.... Who bloody cares any more.... We should ignore the bullshittery

@juzujuzu4555

2 жыл бұрын

@@robertcraane7910 I have a feeling that this decade will change things, it won't become like it was, but most will have saturated their excitement for new hardware. I followed tech mainly because I hoped AMD would raise from the ashes. I hated Intel so much because of the crimes Intel did, well all the time, but especially in the 2005 onward. I still run my Gigabyte UD7 mobo from 2009. It's the first mobo with USB3 and Sata3. Later bought used 6c/12t CPU that runs near 4ghz, and 48GB of DDR3 in 3 channel mode. I had decent GPU that broke, and I bought new graphics card at 19€, it was new graphics card with taxes and all =D AMD HD 4450 or something. Passive cooled and the heatsink is still the same sized as they were in the 90s CPUs. I thought I would be coming back to gaming later, but I lost my interest. Now for God knows how many years I have watched FPS comparisons that to me seem insane. Obviously you should review the products, but for example, where are the image quality comparisons? At some point AMD had much better quality in the graphics. We used to compare quality in the 2000s but 2010s just dropped that completely. E-sports, which I kind of understand, but also I hate it, is probably one reason why people got addicted to insane FPS numbers and trying to improve latency etc. essentially useless things. And techtubers obviously have been "brainwashing" people to hype new things, and the moment those products are released it's all about the rumors of next gen. I'm so happy I grew up in the 90s and had opportunity to be part of the demoscene. Computing in the 90s was amazing. It was the counterculture, and demoscene was the cool underculture of computing. It's kind of impossible to explain that feeling. I had a neighbor/kind of friend who had his own computer shop. He was passioned and was there because he wanted to serve the customers. Internet kind of killed local computer shops, and then other tech related shops. This became a long novel. So I stop by agreeing that we should stop the bullshittery and I feel the tides are starting to turn.

@thefourthdymensionmusic

2 жыл бұрын

@@juzujuzu4555 unfortunately, time is the only thing that will let us know for sure whether the tides are changing for the better or still worsening till everything comes crashing down.

@juzujuzu4555

2 жыл бұрын

@@thefourthdymensionmusic I think we are still in the worsening state, but I see change and general wakening from materialism happening. Enthusiast parts are becoming more expensive, and in many ways the benefits are meaningless. It kind of already depends on the game and not the graphics card how great it looks. I think we will race to the semi-photoreality point and then it's going to slow down. I see the tides raising, aka people waking up, but it will still take some time before it has big impact on anything.

"Don't buy a Gigabyte graphics card" "Me looks over at Gigabyte 3060" : Shhhhh Its ok he doesn't mean you

@mexxmastermax1839

10 ай бұрын

hahahahaha

@Zo_So96

10 ай бұрын

this comment aged poorly lol

@niceguyjason6422

10 ай бұрын

@@Zo_So96 I have a redevil rx6950xt now lmao

@Zo_So96

10 ай бұрын

@@niceguyjason6422 haha nice!!

The way gigabyte handled the exploding power supply units I decided I'm just not going to buy any gigabyte product anymore

@Thatmusicdude91

2 жыл бұрын

I have one of those psu's. Nothing bad happened with it and it worked like a dream, but the thought of something going catastrophic with it, made me switch it out for a cooler master 850.

I’m not buying anybody’s video card until prices go down.

@christophermullins7163

2 жыл бұрын

You're not alone. This would be the top comment.. sad state of this market. 😢

@britexitengineer1407

2 жыл бұрын

Same here.

@Tekillyah

2 жыл бұрын

Get ready to be a grandpa by then.

@johnny2598

2 жыл бұрын

@@Tekillyah F

@daMillenialTrucker

2 жыл бұрын

I got a 2080ti for sale, $1700 inbox me, shipping will be $300

Often AIB's also send refurbished cards as replacements which I assume happened here, which is probably the reason it took long for them to replace it even when they had new cards in stock. I've seen it happen multiple times that people had like 3 DOA replacements which were refurbs. This wasn't only about Gigabyte, nearly all AIB's have issues like this, but I think it is definitely the worst with Gigabyte. Pretty bad that's even allowed in the US, in my country they are required to repair/refund/replace with new unused parts.

Good to know. Already have allot of products. I never enaged with their customer service. Expecting EVGA standards on the other brands needs to become the converversation even if they have not been under fire. Better service as a whole is a must at this point.

@zetdaripper

2 жыл бұрын

Evga or Asus are the only two brands I'd buy for a Nvidia gpu anymore. Sapphire is my go to for AMD buy I've never had to work with their CS

@Lord_of_Dread

2 жыл бұрын

I don't know why people say EVGA are good, in the UK EVGA are fucking terrible. I had 2 RMAs at once, Valve index and and EVGA PSU. EVGA refused to pay for postage even after they received the item, which they didn't make clear until they already had it. So I ended up spending more than half the value of the PSU just posting the PSU back to them, whereas if I had known, I would've just bought a new and better PSU. Valve sent me a prepaid postage label to return the index, as you would expect from any decent online RMA service in the UK.

@timothygibney159

2 жыл бұрын

EVGA 3xxx had the highest return rates and New World fried many of them.

@bdhale34

2 жыл бұрын

EVGA refused to RMA a GPU from a friend of mine that was less than a week old, they are not always stellar either.

You really nailed that background. Simple.. elegant.. balanced.. really steps the quality up to another level.

@billlam7756

2 жыл бұрын

Behind that wall revealed rtx3000 mining farm

had a gigabyte 3070 gaming oc. Coil whine was literally 50db when oc'd. The store told me that they are happy to send it to gigabyte for rma, but there basically certain that gigabyte wont accept it. Thankfully managed to talk the store in a swap for a more expensive gpu.

@SirContent

2 жыл бұрын

the store is bullshitting you. coilwhine is one of the main reasons gigbyte cards are sent back to the factory for repair bro lol

Just be glad you didn't RMA it to Newegg -- they'd deny it because of "bent pins." And, while EVGA may have a better RMA process, they don't get absolved on the greed factor, either. How many of us have been on their waiting list for cards for over a year? I could understand it if they simply had a supply shortage and were struggling to fill all those orders, but I still seem to see plenty of those same cards available new from Amazon and Newegg for well above MSRP. It's obvious that those on the waiting list are simply being strung along while they instead ship the vast majority of their newly-produced cards elsewhere for a lot more money. (I personally suspect that you won't see those waiting-list orders being filled until the 40 series comes out, and those 30-series cards are now "obsolete.") If that isn't greed, what is?

The simple fact you are willing to risk personal benefits for our knowledge.. makes me respect you as a person soooo much.

As someone who is in talks with people high up in the "food chain", I can 100% confirm, that even the top execs has NO idea when they get stock of gpus, and what is being produced and what they have available, so the fact that this is the case with a customer service agent is fair, even though the situation overall does not seem good in any way, there is some credibility to this issue of that they do not know when stock will arrive, even though Newegg may receive some stock, that has been ordered months in advance.

i like the background lightning

@zakish222

2 жыл бұрын

Thanks

It's good to hear that i am not the only one.. I own a Gigabyte 3080 TI and sometimes my games do crash for no real reason.. Once i did receive the BSOD..so i figured that maybe one of my components are bad.. Seeing this video and knowing that gigabyte has less then better products..makes me question if my card just happened to be one of the bad ones.

@jonathanalexis4339

2 жыл бұрын

RAM. try to put it to stock speed.

@mihai2174

2 жыл бұрын

@@jonathanalexis4339 not ram, i did try that, it was still crashing

@jonathanalexis4339

2 жыл бұрын

@@mihai2174 In my case it was that having it set to xmp 1 made me get constant blue screens. So I had to insert 4x2 3200mhz ram modules (same speed) in addition to the 8x2 in order to get it to 3200mhz without crashing. It also stopped crashing once I set the 16gb kit to 2200mhz. even though the error messages was my video card (1050ti) nothing showed it really was my gpu

@multiluxem2218

2 ай бұрын

Most of the random crash issues I’ve seen has to do with RAM. Not only the settings/config but also contacts. Sometimes RAM contacts can get disturbed by maybe light oxidation. Try inspect and clean the contacts. In many cases, just simply unplug and plug the sticks would solve the problem.

@mihai2174

2 ай бұрын

Oh yes, about this old issue The crash stopped when I update my motherboard, I updated it to the last version and for some reason, the crash stopped.. I did it initially for win11 support..

Nice sign. and i love the warm lights you added!

@GraphicallyChallenged

2 жыл бұрын

Thanks!

Which brand graphic card is the best???????? Please reply me

I purchased a 3060ti Gigabyte Aorus, when it arrived the sticker on the back that says not to peel it off was not present. The card rand over 80 degrees and shut off after minutes of being on brand new out of the box. I opened it up to find the thermal pads and the minimal thermal paste were rock solid and one of the vram modules did not even have a thermal pad. I haven't even looked at buying a Gigabyte product since.

I didn’t know about gigabyte when I bought my card few years back. I lucked out and didn’t have any issues but this isn’t the first time i heard these horror stories so i will not buy any Gigabyte products in the future. Keep putting the word out so we can vote with our $$

My vision died, I sent it in a few days after you made this video and now my new replacement is arriving. They admitted that they sent my GPU to a "specialist team" that took 1 week to repair my GPU even though I tested it myself and told them specifically 10 times in the summary that the GPU is dead. Then they had to order GPUs guessing Taiwan and waited an additional 2 weeks. The entire RMA process took a 1 month duration.

Which 3060Ti GPU do you guys recommend? (Quality/Price)

I did not encounter this kind of issues but lately i heard a lot of people encountering the same issues. And yes, those power supply issues are unforgivable .... sad for Gigabyte!

I have a RTX 3080 Gaming OC from Gigabyte and had zero issues with it for a change. It's not always bad.

@saleplains

2 жыл бұрын

yeah ive had a 3080 gaming oc and its been rock solid for about 6 months. a couple months ago i undervolted down to a power consumption of about 265watts and its been great

@saleplains

2 жыл бұрын

still dont trust gigabyte

I have a gigabyte G1 gaming 1050 on my test bench at the moment, it has had no issues but then again it is a 10 series card compared to 30 or 20 series so take this with a mad grain of salt but it’s performed better than any 1050 I’ve ever seen/used

Just bought new gigabyte arous 3060ti from newegg for 760. But I found out my ATX case And booster z590 Valkyrie won't fit two of the three fan gpu plus wifi card. I Try to put asus tuf 3070 on top than 3060 on second pcie, wifi card on third pcie. And the 3060 will bump the wifi card.... any idea how to fix ?

Side note your studio upgrades are looking great I like the neon sign.

I have 2 gigabyte HD 7750 (even once crossfired them before). Still works until today, even after a severe overclocking. Unfortunately, many games don't support crossfire, which is the few options left to run this gpu on modern games. :(

My brother got a 2070 Super replaced by EVGA and he had a new card just over 48hrs after sending it out. Sure he lives the next county over (I could have dropped off his card but it's cheaper to use FedEx) from EVGA but still, if you think about it, they received it early the next morning at the latest, diagnosed and got the replacement out for shipping within the same day. Even if we didn't get lucky that it made it out the same day that's still relatively fast.

Hello. I'm seeing some better pricing on Gigabyte cards in Canada now. My question to you is, do you trust Gigabyte's new 40 series products? Many reviewers were making some disparaging remarks in regards to Gigabyte and the reliability of their cards. This video was made a year ago so I just want to know your opinion now before I buy anything.

I had to RMA my 5700XT with Sapphire last year and they handled it flawlessly.

What you say about galax brand?

Now I can just hope nothing bad happens to my card. And if it does, I can just hope they don't pull "not covered by warranty" bullshit

@ovlow66

5 ай бұрын

so any update? hope it's running good

i bought a gigabyte extreme gpu when it released. well i heard about the support issues long long ago now. i sold it a week after purchase to my buddy. it still going and i bought a 3080ti fe instead. the only cards id buy are nvidia, asus, and evga. i had a bad 3090 fe and rmad it w 0 issues.

My 2070 I had was a gigabyte 2070 and it ran at 2100Mhz on air at like 68C 24/7 for 3.5 years now. Gave it to a friend when I got my new GPUs. Not a single problem with it.

Lol you are so polite and professional about your complaint against Gigabyte. I had used Gigabyte Mobos on and off for the last two decades. Never had a problem with them, but times do change and companies certainly do change. Thanks for the Heads up. Great Video as usual. Oh, as a side note, I have been using EVGA Graphics Cards for almost 10 years not because they have the best performing cards or they have the best value cards but mainly because they do have the best RMA process hands down.

Does this apply to Aorus?

New lighting is solid

Lessons I've learned since the pandemic: ✅ No Newegg ✅ No Gigabyte

So you got approved for RMA a day after the request and recieved the card about 2-3 months later...sounds pretty standard. I personally havent had any issues with the 4 gigabyte cards i've owned, so again, anecdotal and not representative of the big picture. I certainly wouldnt pick them for a PSU given the outcome of thier try at it, but they've been working with gpu's for a long time. Considering the Gaming OC line for the 30 series and 40 series have nice and high power targets, and my samples have OC'd and run well, I'll continue to choose them moving forward.

I love gigabyte gpus, my last 3 have been gigabyte and in most systems I have built a gigabyte card got thrown in, never had an issue, I put gigabyte cards in all my friends builds too

My inno3d ichill x4 rtx 3080 ti broke after 7 weeks. Fans still worked, rgb still light up, but no display and windows didnt even boot with the card inserted. 1 full month after rma the shop told me they would give me my money back. Im waiting for rtx 4080 or 4090 now. Not buying the 30 series anymore. And no inno3d anymore.

so many controversies around these tech companies nowadays

The only times I've had to RMA something it was HDDs and every time I used the cross-ship option where I got the new HDD before shipping the bad one using its replacement's box to avoid any claims of improper packaging.

@mannyfresh7065

2 жыл бұрын

This!

I had a gigabyte g1 gaming 1080 for over 4 years which is still in my buddy's build now. I also have a day one gigabyte 3080 in my current pc. I have heard about the problems you addressed. Luckily my cards have been solid.

@christophermullins7163

2 жыл бұрын

Glad your cards didn't take a dirt nap. My 1080 is still in active service.

@myoriginalname

2 жыл бұрын

Same here, my Gigabyte 1080ti never gave me any issues, guess I got lucky.

@kentaronagame7529

2 жыл бұрын

You out here doing the matrix

@raresandrei7205

2 жыл бұрын

@@myoriginalname the problems are with the 30 series cards, the 1080 are made better and do not require as much power and cooling

@myoriginalname

2 жыл бұрын

@@raresandrei7205 no i remember back then people would complain about coil whine already and other issues that luckily i never had to go through

I worked in a Taiwanese company,the y control operating cost to the maximum level.They closed some of lights in the corridor of building for saving utility.

That intro, geezz 🤣

Wasnt there the entirety of the v1 gigabyte aorus 3080 waterforce recalled cause the cooling block sucked so hard it corroded inside like crazy?

Thanks for exposing these kind of bad behavior of this company.

I just did a rma request for a Gigabyte 4090 OC. For some reason the middle and left fan were not working correctly. Also I could not get the card to run PCIE 4. I installed a Asus 3090 Tuf in the same computer and runs that at PCIE 4. Yet can only get PCIE 3 with the Gigabyte 4090. I just shippednthe card to get repaired today. So have my fingers crossed do not have to wait 2 and a half months to get back.

I have an Aorus 3090 extreme and the card blew two weeks after their servers got hacked and it took me from the end of august til mid december to get that thing fixed and the thermal pads are trash my memory junction temps on my EVGA made 3090's have a lower temp while mining then my Aorus has while gaming and the worst part is that EVGA will let you take the card apart and upgrade thermal pads without voiding the warranty while Gigabyte the warranty gets voided if you upgrade the cooling

Same, I bought a x570 Aorus Master motherboard from them and there are so many problems. The Cmos battery was defective and fan headers do not work if you change bios. The bios kept resetting to factory settings. It was just a nightmare. I submitted a ticket about 1.5 years ago and they still have not fixed the problems to date. I do not mind as defects in manufacturing happen, but to not fix their problems is bad for the consumer. I will not buy anymore products from them until they change their policy. I prefer a brand that will fix their problems. Gigabyte is not one of those brands.

Lighting is as good as it’s ever been here! Video topic itself was also great .

Yo loving the Neon with the orange light

I remember an issue with a GTX 1050ti low profile card, Gigabyte fixed it under warranty 3 times, yes 3 times, after the card failed the 4th time the guy I built the PC for ended up just buying a new card. Each time I sent it in for warranty it took them 2 months so for the first 8 months of use it spent 6 months at gigabyte. After that if I can avoid gigabyte I do, their motherboards seem pretty solid, I've never had an issue there but this experience with a low spec gpu over and over was enough for me to never buy gigabyte cards for myself. I'll stick to EVGA.

Nice "Graphically Challenged" lights, they're cool! The scenario is beautiful and at the same time "cozy" somehow. I love it!

I've only had to RMA one card in my life. I was a little nervous that I'd have to do a song and dance with PNY but instead the turnaround time was pretty good. I got a replacement 970 without much hassle. I have a Gigabyte card in the computer I'm using this very minute. I don't think there's anything wrong with it and it does look wonderful in my system, but I'll probably sell it when the next generation of cards come out.

idk...I had one of those 'exploding psu's' even though it was working fine for months I emailed gigabyte the serial number and pics. They sent me a pre-paid return label and I got a brand new updated psu shipped to my door in about a week and a half.

I have a Gigabyte 5700 XT that I was just getting ready to RMA. Sounds like it might be worth putting up with some game crashes rather than go without my desktop for potentially months.

Recently picked up an rx 7800 xt and was hesitating between the cheaper Gigabyte version or the more premium PowerColor Hellhound version, I'm happy I decided to shell out a little bit more money for the PowerColor version. A friend of mine has also had problems with a GTX 1050 and 1060 in the past with the cards breaking after about 1 year and, when I asked him what brand they were, wouldn't you know it, both were Gigabyte models.

I also had RMA problem with my lenovo laptop in 2013... The gpu keep overheating and died after a few weeks... RMA'd 3 times and the same thing happened again... Eventually gave up and end up using the intel integrated graphics... never buying lenovo laptop again

Had a gigabyte 2070 and that was running hot even at 100% fans. Had to return it to Newegg and got a 2060S FE instead. Gigabyte 3080 ti vision seems to be running well. Fingers crossed!

Not even GPU related but I’m trying to get a replacement ac adaptor for a gigabyte monitor and I’ve emailed them 3 times so far over the course of 2 weeks and haven’t heard back from them yet.

I have had a Gigabyte 1060 3gb Windforce OC for more than 3 years, now I have a Gigabyte 2070SUPER Windforce OC and I haven't had any issues with them. I'm planning on buying their B660 Gaming x DDR4

I'm not the least bit surprised, honestly. They're probably still putting out fires from the PSU debacle (literally). I had a Cooler Master PSU RMA and that took over a month to get a replacement (although the tracking info came another 2 weeks after I already got the replacement). A combination of shortages, PR issues and just shoddy quality means RMAs take forever for almost all companies. I'm surprised you got one in *only* 2 1/2 months to be frank. Some people are still waiting for 3080's they ordered in 2020

I literally just got back from Best Buy picking up a Gigabyte 3080ti Gaming OC card. FML. I'm honestly considering returning it unopened just based on this video.

the fact that they would sell a defective card is just horrifying

FACT! I work in the industry. They (gigabyte) are so desperate for parts to manufacture and repair, that they are essentially buying the parts back from you when giving you a credit for your faulty card. It helps them fix/replace/trade/upgade the people that WON'T accept credit, and it doesn't alter their ability to supply their new stock for the market which has been in high demand for longer than I can hold my breath and then some. No excuses here, it sucks for end users, but they're doing what they can with what they've got. Any money they're making on super expensive cards is put back towards covering them losing out when you get a 3060 to replace your 2060 or a 3070 to replace your 3060 etc etc.

Why do you think those entrances are normal?

I had over the years hd 3850, gtx 650 ti, and two 8800 gts from gigabyte and all of them died on me. I dont know why but only good experience i had with their products i had is their mobos

I have always liked the MSI Gaming X cards as they run cool and quiet. I never had to work with MSI customer support, though.

Thanks for sharing. I have owned dozens of their graphics cards and motherboards. Never have had this happen but then again, only had a few warranty issues. No problems with Gigabyte Now don’t get me started on Asus.

i have a gigabyte z390 aorus elite this board made me switch internet companies 3 times only to finally figure out it is something with the board,,sent it back to them cost me 30 dollars, they sent board back saying they fixed it,, not it still turns of at random when ever it wants,they said they were going to send me a rma agin been a month no rma , , no more gigabyte products in my life time will i ever buy or build for anyone else

I'm sorry you had to go through this but if you think this is bad, I have a story for you dealing with MSI. I ship broken board, they ship back a more broken board, i ship more broken board back, they ship me my original broken board back, i go wtf, ship the broken board back again, and they ship me a new broken board. And here I am. X570 Godlike board that's traveled across the country like 4 times. Opened a case with BBB, 0 phooks given.

Thx for sharing your experience with us about gigabyte because they just literally dug their own grave and nail the coffin for me on all their product

MSI are way worse, they wouldn’t reply to my emails for a month for my RTX 3080 suprim x GPU. My Vram was hitting 110c instantly on every game as soon as I started playing it and throttled the card to a point where it was worse than a 1050. When I finally got a reply after a month of emails, they said it’s within spec and they can’t open an RMA because the GPU is still working within spec after explaining the Vram was making it throttle to a point where it was unplayable. I then sent further emails for a month for them to reply with this case is already closed and fobbed me off. In the end I had to open up the card myself and void the warranty to find out the thermal pads aren’t even touching half the Vram chips so I had to get thicker ones off amazon and that solved the issue.

My gigabyte card works like a dream

I have a Gigabyte 3080 in my compy right now, working great, and an Aorus Master motherboard as well. Things have worked great so far, hope that remains the case. I've definitely heard my fair share of horror stories.

@negativezero3107

2 жыл бұрын

I have the Aorus Master as well, best X570 board there is, been building PC's for about 20 years using just about every brand, pretty similar fail rates with all brands and about the same service overall, all brands seem to have up and down times in service or reliability.

@danmoretti8898

2 жыл бұрын

​@@negativezero3107 The Aorus Master is really impressive. Just feels high end to operate. Took a (huge) risk and bought it refurbished from Newegg, got it for < the price of a Aorus Elite. Absolutely paid off.

@raivons

2 жыл бұрын

Aorus is the top line, witch they do decent job on

@mannyfresh7065

2 жыл бұрын

I just got the 3080Ti Vision, knock on wood, everything seems fine

@bennym.4707

2 жыл бұрын

@@mannyfresh7065 got a 3070ti oc from gigabyte last week, so far so good but now im scared cause of all the opinions floating around 😂

Great video & thanks for not been frightened to tell everyone of your experience. When any customer buys a particular make of product over another make in my opinion that customer has given their hard earned money, trust & loyalty to that brand. If that trust & loyalty is then not reciprocated if their product does let the customer down then they more than deserve to be named & shamed. Having to wait over two months is disgraceful & they more than deserve.this slating, hopefully your video will put a little dent in their profits & boost their competitors sales a little too. I hope also this filters back to some of the top brass at Gygabyte & they take it on board. I'd like them to know too that I'm not bothering trying to get a rediculously priced 30 series card there now & I'm sure lots of other customers will be doing the same, I'm waiting for the 40 series which undoubtedly will be rediculously priced too so when I do spend my hard earned money I want to know I'll be looked after for my expensive loyalty to the brand I choose to go with which from research & hear say IS looking like EVGA purely because of their customer service which gives the impression they do give a little bit of a damn about their customers. I hope some of the top brass at EVGA are listening too so that hopefully they will not get complacent & let their customer service slip down the shoddy sales hitting money losing Gigabyte route!

What about evga? Maybe a 2021 best aib for nvidia?

@GraphicallyChallenged

2 жыл бұрын

EVGA has great customer service.

Just saw a video from a werk ago about gigabyte refusing to accept RMA saying thr card wqs damaged while it wqsnt damaged when it was sent It wqs for a few people not a one time thing and it was the same type of damage.

I live in Malaysia and I don't think Gigabyte has an RMA service here. My GTX 1660 Super died then the memory shows 0 MB instead of 6 GB's. I emailed them about it and they never responded to my email.

LOL I've got the 3080 in the thumbnail. LOL Edit: Also, did you up your camera lighting setup? Nice!

I've never owned a Gigabyte branded GPU, but I've had a few of their boards and haven't had any issues with those in the past. I've used MSI boards though for quite a while so I can't comment on their current build quality. For GPU's I pretty much exclusively use EVGA if possible.

@GraphicallyChallenged

2 жыл бұрын

I just stick to FE these days.

I have a 3060ti from gigabyte, and i have no problems at all, its a very good one. Temps are fine. Getting amongst the best bench scores etc... My previous card 1050ti was also gigabyte and that one is still a very solid stable card after years of use. 👀. Edit; i think its important to buy from a good store you trust and has good customer support. Even better to buy at physical/local store so if you get faulty hardware you can go to that store and get a replacement on the spot instead of having to wait for delivery times

@mannyfresh7065

2 жыл бұрын

Exactly. I got a 3080Ti Vision and got it from BB and have TotalTech Membership. Consideringn these are usually in stock I'm not worried about waiting on a replacement

bought myself a gigabyte RTX 3060ti and it was brand new... put it in and it was dead 😐 newegg exchanged it for an ASUS one for me and it worked perfectly

I never had a RMA with gigabyte but I do have a gigabyte aorus mobo and monitor. Both been incredible so far

Waited 3 months to have the fans replaced on my EVGA rtx 3070 ftw3, 3 months for a rtx 3080 from msi, so its not just Gigabyte.

@mannyfresh7065

2 жыл бұрын

This, I think its really unfair the criticism because its not just Gigabyte

Gigabyte 3090 reached 105 C out of the box while my msi suprim X had 75 C out of the box and worst case in summer had 95C. Gigabyte GPUs use very bad thermal pads and paste. My Suprim X went from 95 C in the summer heat wave to 76 C after my repad. It could improve Gigabyte too, but I also think the heatsink is inferior compared to the Suprim X msi

@zzz-vd5rp

2 жыл бұрын

The pads are just bad on gigabyte cards. I've re pad my 3090 eagle oc and the vram temps have improved significantly like from 120-122°c when mining to 90-92 worse case scenario. I chose mining since its the most taxing on vram temps. If you're using it normally it should be fine with a repad. Suprim X is a high end card and pretty much msi's highest end product, comparable to asus rog strix and evga ftw 3. If you've gotten aorus master the heatsink would've been a really beefy 4 slot one instead of a 3 slot one for the cheaper models from gigabyte so I wouldn't complain too much. I had no problems with the 3 slot heatsink and they kept my card really cool since they only have 2 x 8 pin.

@raresandrei7205

2 жыл бұрын

@@zzz-vd5rp yeah you are right, I should of compared Suprim X to Aorus since both are premium. But for a 1500$ (unicorn price) premium or not it's unacceptable for such a high end card to run over 90C in my opinion. You got the repad temps that I got after 6 months mining, no repad and 40C ambient from summer heat wave. I don't think manufacturers have a pass on a card that cots 3-4K $, a good heatsink and good pads barely hit a few hundred bucks or even lower at manufacter price.

I only use gigabyte motherboards for my last 3 PC builds b550i Pro AX, my cousin just got a FV43U last night 3 months old for $750, & I dropped an Auros 7000 in my PS5 2 weeks ago. I was looking to get an Eagle 3060ti.

As a miner, I have 67 GPU (the Zotac are a pain the arse) and the Gigabyte are kinda ok beside the fact that they run SUPER HOT (despite changing pads and thermal paste).

I got the Gigabyte 3080 Gaming OC and replaced the thermalpads with Thermalright

It took Gigabyte three and a half months to fix and return my motherboard. Not to mention the maybe 20 emails I had sent them asking where the hell was my motherboard, receiving back only vague responses. Worst RMA service in the industry, never buying Gigabyte again. Nice to see someone expose them for what they are!

Gigabyte RTX 4070 Eagle OC owner here. 6 months of rock solid performance. More than satisfied with it!

That sounds like my experience with my Gigabyte RTX2070. The fans of that card died twice on me (all within 6 months) and every time I have to pay out of my pocket here from Canada to ship it to Industry, CA A.K.A. The Hellhole. That city probably hold the record of the slowest postal service among the entire west coast of US. After they received the card (I can track it from UPS) it took them 1 week before the RMA page status changed to "Received", then it took another week from from "Received" to "Moved it to technician's desk". The whole repair took exactly 2.5 months which is the "normal" time for them to repair the card, according to my experience and everybody in Gigabyte reddit. Since the last 2 repair, it now shows signs the fan maybe dying again (grinding noise) Yeah, I will never buy another Gigabyte GPU ever again.

Had a lot of gigabytes GPU and never had to RMA one of these.. Hope my 3080 continue to rock solid for long time.

One of the benefits of buying from a brick and mortar store is that they deal with the RMA and not yourself.

Ironically, I RMAed my Gigabyte RTX3080Ti around the same time (11/29) and got my replacement card back on 2/9. Even worse, they were changing the repair date. The repair date was at first 12/8. Then it changed to 1/31 then to 2/4. I emailed them a few times in between and they said I was getting a replacement card the 2nd week of January, but it never came. I complained, and then a few days later the ship date updated and then I got a UPS tracking number. It's like they always had a stock, but tried to see how long I could go before complaining. I asked for them to send me a survey, and I never got a response since then.

@pinoy929

2 жыл бұрын

@@razorwind4623 I meant January, lol. Fixed!

@razorwind4623

2 жыл бұрын

@@pinoy929 I'll delete it 😂

Gigabyte is the one AIB I've actively stopped using all together. This was long before the exploding power supply thing. In the many PCs I've built for myself and others over the years I've had more issues with Gigabyte than all others combined, and returns having a long turn around time. I don't know if it's telling of an overall problem with Gigabyte or I just seem to have horrible luck, but it's simply not worth my time anymore. Especially if someone is waiting for a PC they've already put money down on. Now you're making _me_ look incompetent. This is why I've been solid EVGA for several years now. With what we've gone through over the last 2 years gamers and PC enthusiasts aren't going to put up with this crap anymore. We watched record numbers of GPUs built being reported and a tiny trickle actually reaching the retail space as these AIBs shipped pallets directly to miners without even having a chance to purchase them. Then that tiny trickle that DID hit the retail space were all being scalped by the AIBs directly, then packed in bundles with unsellable garbage or placed behind paywall programs and lotteries by retailers. You're seeing it now with more and more videos and articles surfacing of the horrible services and products these companies are peddling while expecting us to act like the orphan Oliver saying "Please, Sir, may I have some more?" Just last year Newegg sold me an AIO as "new" that was obviously an open box. I let it slide cause it seemed to work fine and couldn't wait for the RMA turn around time. Pump died just outside of warranty, of course, and left me wondering how many hours did that pump run in someone else's PC before it was sold to me. You were already on my list, Newegg, before trying to screw Gamer's Nexus and UFD Tech. Customers are getting savvy again guys, and we aren't willing to put up with this shit anymore.

purest example of corporation greed bruh

Looks over to my rtx 4070 working at 64 degrees on the hot spot and 53 c on furmark and scoring higher than a founders on 3d mark with no over clock and never stutters

strange my gigabyte 3080ti got screwed up too lol, it was in RMA as well