The Customer Was Upset 😡 | Lawn Care | Story Time
Today we had to deal with an upset customer we handled it in a professional manner
Like, Comment & Subscribe
2024 Lawn Care Setup Coming Soon......
#landscape #lawncare #grass #gravely #lawncareservices #lawnmaintenance #landscaping #lawn #lawnlife #lawntok
Пікірлер: 29
Yard looks great. Some people have unrealistic standards.
Yard looked great afterwards, love the content, I'm definitely a subscriber now.
@BrownsQualityLawnCareLLC
Күн бұрын
@jtse7077 thanks!
Just a tip! whenever you mow tall grass, always change directions!!!!!!!!!!!!!!!!!! Looking good!
@BrownsQualityLawnCareLLC
7 күн бұрын
Okay, Thanks for the tip Johnny!
great job as usual I can tell you all take pride in your business ✅
@BrownsQualityLawnCareLLC
7 күн бұрын
Yes Sir!
Customers with overgrown lawns know they created a mess and expect perfection in one cut. Like you said, it may take a couple of cuts to get them right. But, like you said. Clear and concise communication with the customer is key. Hydration is crucial this time of the season. Fluid intake the day before sets you on the right path. Just an observation. Whenever you prune shrubs, it’s a good idea to cut a little. Step back and look at the symmetry of the shrub. This prevents odd shapes and promotes symmetry. Bottom line is simple. If you want that pristine lawn, it takes work. They had a mess. Keep cutting brother!
@BrownsQualityLawnCareLLC
5 күн бұрын
Okay, thanks for the tips!
Great job 👏
@BrownsQualityLawnCareLLC
4 күн бұрын
Thanks!
Great services. I believe the homeowner could use weed killer in the front and back to help KEEP her lawn looking better longer. It's a fast service you could provide or a suggestion to the homeowner. Then, there's fertilizer. All great DIY or added lawn care services. Keep up the great work! Peace and Blessings
@BrownsQualityLawnCareLLC
5 күн бұрын
Thanks for stopping by the channel.
From what I can see looks like nice clean cut. Communication is definitely the 🗝️✔️💯. Heal the Land👏🏾
@BrownsQualityLawnCareLLC
9 күн бұрын
We thought it looked great as well. But we went the extra mile to make sure they were happy with the end results.
Nice job, keep grinding ❤
@BrownsQualityLawnCareLLC
7 күн бұрын
Thanks!
Good job those are tuff
@BrownsQualityLawnCareLLC
8 күн бұрын
Yes, but we got through it.
Yard looks great as always. Communication is the 🔑 with customer
@BrownsQualityLawnCareLLC
9 күн бұрын
I agree! Thanks for stopping by the channel.
Nice clean up job 👍
@BrownsQualityLawnCareLLC
8 күн бұрын
Thank you! Cheers!
yes sir I see that with new folks as well and tell them, it will take a few cuts to get it looking good
@BrownsQualityLawnCareLLC
9 күн бұрын
We are glad our customer spoke up thou because it helps us to make adjustments as we continue to grow. We can't always assume folks know stuff.
Common sense should tell her it won’t be perfect the first couple times. The grass is a mess and has to be shaped back.
Honestly, I think that customer had some high expectations. From what I saw, the back was that bad at all.
@BrownsQualityLawnCareLLC
7 күн бұрын
Thanks!
I'm too old to listen to that music. Great job though!