The Business Strategies Behind Chick-fil-A, Costco, Starbucks and More | WSJ The Economics Of

What are some of the strategies of the most successful businesses around the world?
From Chick-fil-A and Starbucks, to Ikea and Target, WSJ talked to CEOs and business leaders about their unique approach leading these major brands.
0:00 Chick-fil-A
8:36 Costco
14:38 Starbucks
21:52 IKEA
27:38 Crocs
33:50 Dollar General
39:41 Sephora
45:45 Target
52:20 Airbnb
59:35 Home Depot
The Economics Of
How do the world's most successful companies generate revenue? In this explainer series, we'll dive into the surprising stories behind how businesses work--exploring everything from Costco's "treasure-hunt" model to the economics behind Amazon's AWS.
#WSJ #ChickfilA #CostCo

Пікірлер: 1 600

  • @paulagebhardt6018
    @paulagebhardt60189 ай бұрын

    I honestly loved seeing Starbucks close on Canal Street in New Orleans. For those that don't know, Canal is one of the big streets for businesses in New Orleans, and Starbucks was replaced with a local coffee shop.

  • @MissDarlaDeville

    @MissDarlaDeville

    9 ай бұрын

    Love seeing that ❤

  • @Homegrown_Values

    @Homegrown_Values

    7 ай бұрын

    Shop local ❤😊

  • @texasyankee20066

    @texasyankee20066

    7 ай бұрын

    Starbucks not good. GLad to hear local business won out.

  • @yellowblanka6058

    @yellowblanka6058

    7 ай бұрын

    I still find it hard to believe people pay so much for what is mediocre coffee.

  • @AlneCraft

    @AlneCraft

    7 ай бұрын

    @@yellowblanka6058 A friend of mine who enjoys both Starbucks and home-made specialty coffee explained it to me as follows: people don't go to Starbucks to enjoy coffee, people go to Starbucks to enjoy the atmosphere of a coffeeshop while knowing that you will always have a place with a functioning Wi-Fi, decent bathrooms, and reliable service with loyalty programs. From students who periodically have group study sessions, to a WFH worker who is tired of their home office and works at a coffeeshop once or twice a week. As far as Starbucks locations are concerned, one of their biggest advantages (in Korea anyway) is that their bathrooms are always clean, which is an incredible achievement since coffeeshops historically always had disgusting bathrooms (with Caffeine being a diuretic and all). Starbucks feels clean, serious, and with pretty decent drinks as long as you're getting a dessert drink (which is what most people get when they stay in) and not a Latte or an Americano (which is what most people get when they get coffee to-go).

  • @franciscojimenez6047
    @franciscojimenez604710 ай бұрын

    I can imagine how Chick-fil-a workers feel motivated by having not to work on Sundays, such a great policy of the company. And it does not seem they lose customers due to this policy because the restaurants are crowded the rest of the week. Win-win philosophy for both the company and the workforce.

  • @irlandaise5631

    @irlandaise5631

    10 ай бұрын

    in france all businesses are closed on Sundays by law

  • @geoms6263

    @geoms6263

    10 ай бұрын

    I can imagine how Chick-fil-a worker vegan feel motivated

  • @LackofFaithify

    @LackofFaithify

    9 ай бұрын

    Oh, a whole day sir? May I have but one more? Eat my shorts.

  • @familykaplan1341

    @familykaplan1341

    9 ай бұрын

    Judeo-Christian like homophobia, racism, antisemitism and sexism?!? The management are openly antisemitic and racist!

  • @familykaplan1341

    @familykaplan1341

    9 ай бұрын

    @@geoms6263NOT!

  • @mads1864
    @mads18647 ай бұрын

    I worked at Target last year and can confirm my store didn't have separate teams for drive ups. We had the Service Desk. We had to manage online orders and driveups at the same time. I ended up quitting because it was always busy with no resources provided by corporate for our store to operate properly, I worked at the store that was top 5 for revenue in the U.S. It is insane to me that they couldn't afford to have a separate team!

  • @nunya2954

    @nunya2954

    7 ай бұрын

    wall street corp greed

  • @linniebb836

    @linniebb836

    4 ай бұрын

    I think Target has made some bad choices over the past few years. I would be surprised to see them survive much longer. I know many who refuse to shop there. That may be the root of the reason for not hiring a separate team for drive ups.

  • @davidcaylor7484

    @davidcaylor7484

    Ай бұрын

    To me... the stores smell of a "plastic / disinfectant" combo.

  • @paulb9156

    @paulb9156

    7 күн бұрын

    The American dream.

  • @Socrates21stCentury
    @Socrates21stCentury4 ай бұрын

    I like Chick-Fil-A simply because it is clean, the staff are friendly, and the food is served fast and tasty ... it is pretty shocking to me that their simple common sense idea is so radically different than all the other fast food marketing strategies ...

  • @TheDavidlloydjones

    @TheDavidlloydjones

    3 ай бұрын

    Hunh? Which fast food chain isn't cleanm serveing tasty food fast, with its staff totally grinning at you? None. That's the baseline quality of all American food chains.

  • @bryan_350_5

    @bryan_350_5

    3 ай бұрын

    @@TheDavidlloydjonesMcDs doesn’t have tasty burgers which are their main thing lol

  • @Socrates21stCentury

    @Socrates21stCentury

    3 ай бұрын

    Maybe where you are ... the majority of mine are dirty, angry, and slow ...@@TheDavidlloydjones

  • @kiki_steez

    @kiki_steez

    3 ай бұрын

    make sure you guys read ingredients before consuming things, america thrives in making us sick.. that simple chicken sandwich has over 50 ingredients in it, that blew my mind & i havent eaten it since

  • @anthonybranco

    @anthonybranco

    3 ай бұрын

    Nah, there's an ideological reason for the success as well.

  • @bonbonjovi4836
    @bonbonjovi483611 ай бұрын

    My cousin worked at Chick-Fil-A while she was in college. She really liked how they treated their employees.

  • @MorganMagnus

    @MorganMagnus

    10 ай бұрын

    Too bad the owner of Chick-Fil-A is a hateful bigot that refuses to treat LGBTQ+ people with any respect.

  • @MattMatt77

    @MattMatt77

    10 ай бұрын

    Sadly you can't say the samething for all of the companies on this list.

  • @MrTwonetwone

    @MrTwonetwone

    10 ай бұрын

    @@MattMatt77get over it

  • @JohnS-er7jh

    @JohnS-er7jh

    10 ай бұрын

    @@MrTwonetwone Don't tell them to get over it. There is nothing wrong with treating employees well. While I don't believe in Unions (in most cases they dont' even benefit the workers). I do believe in Employee rights/regulations and I think there is a benefit to everyone when employees are treated better (attitudes roll downhill, if management is ONLY concerned with profits (including cutting quality of product to make more money and they mistreat workers, it is not a good long term business strategy). Many McDonald's franchises and other companies behave this way and it shows in their poor quality of products/service (compared to Chick-fil-A

  • @MrTwonetwone

    @MrTwonetwone

    10 ай бұрын

    @@JohnS-er7jh don’t you dear talk about McDonald’s like that. McDonald’s raised me. I would be nothing without the golden arch 🍟🍔

  • @MechPaul
    @MechPaul11 ай бұрын

    0:00 - Chick-fil-A 8:37 - Costco 14:39 - Starbucks 21:52 - IKEA 27:38 - Crocs 33:50 - Dollar General 39:42 - Sephora 45:55 - Target 52:21 - AirBnb 59:35 - Home Depot

  • @TY9941_

    @TY9941_

    11 ай бұрын

    Good looks bro

  • @markdc1145

    @markdc1145

    11 ай бұрын

    Thank you!

  • @JadenGregg-su9no

    @JadenGregg-su9no

    10 ай бұрын

    It Is Three Comments.

  • @TheUntoldOdyssey94

    @TheUntoldOdyssey94

    10 ай бұрын

    Thanks!

  • @ScootsFromNewCastle

    @ScootsFromNewCastle

    10 ай бұрын

    You do Gods work Sir 🫡

  • @valerieemma8709
    @valerieemma870910 ай бұрын

    i work at a chick-fil-a. i absolutely love it there. everyone i work with are so great and theres a big push on teamwork at my location. i 99% have great experiences with guests (there's always some bad ones lol). my location gives back to my community as much as they can. as an incoming college freshman, i especially love they scholarship opportunities they can provide for us, and there's even a college through chick-fil-a.

  • @Dominicanshawtyy89
    @Dominicanshawtyy892 ай бұрын

    they should show this doc in all high school Economics classes. Very informative. I'll be waiting on more episodes.

  • @anneko6842

    @anneko6842

    12 күн бұрын

    Agreed

  • @jayjya

    @jayjya

    5 күн бұрын

    lol what part of this would be educational for a high schooler

  • @DeepValueInvesting

    @DeepValueInvesting

    Күн бұрын

    "All breathing, existing, living, sentient creatures should not be slain, nor treated with violence, nor abused, nor tormented, nor driven away." - Mahavira, Jaina Sutra: Acharanga and Kalpa Sutra

  • @mkm6458
    @mkm645811 ай бұрын

    Great job on this report. I would love to know why businesses failed, like Sears, other department stores, or newer stores like Bed Bath and Beyond. Thank you

  • @bertrandpiredda8598

    @bertrandpiredda8598

    11 ай бұрын

    I would love to see VF Corporation

  • @mkm6458

    @mkm6458

    11 ай бұрын

    @@bertrandpiredda8598 good suggestion

  • @Photik

    @Photik

    11 ай бұрын

    WSJ would make no money promoting those companies.

  • @TheDavidlloydjones

    @TheDavidlloydjones

    11 ай бұрын

    I visited Bed, Bath and Beyond at both their new locations at College and Yonge in Toronto, the below-ground trial and the huge above-ground when the flashy new building opened, when they were new. They looked totally clueless: utterly routine product that you could buy anywhere -- half a dozen large trusted companies within a ten minute walk -- at simply inane sky-high prices. I was the only person in the place both times. not even any visible staff, and I saw exactly nothing I was tempted to buy. I bought new pillows and pillow-cases recently, at their competitor in the building next door. Sears has not been a department store for a generation: I don't know when the switch happened, but they saw the writing on the wall and converted themselves into a landlord for individual businesses which disguised themselves as Sears departments. I.e., where Sears once sold pillows, now there would be an eager small investor running her, often a young lady, own pillow stand. That looks like a good idea to me, and it may have been. One problem is, they were constrained to working in their own old, usually multi-storey, building, while an investor who thought, say, pillows were a good venture had the choice of going anywhere. I dunno.

  • @Optable

    @Optable

    11 ай бұрын

    Seriously guys? The writing is on the wall... Amazon. Walmart, same day delivery, refund before return, everything on earth available at a click, remote work/high gas prices that translates right along with the dying off retail big box world in general. Even the now revamped target that almost collapsed, and at one point could have bought amazon, is doing great. I could do a novel on all this but the data is out there.

  • @AsianFoodNerd
    @AsianFoodNerd11 ай бұрын

    ⭐Summary: (1) Keep cost low for customers (2) pay employees well (3) keep things simple

  • @advancetotabletop5328

    @advancetotabletop5328

    11 ай бұрын

    Thanks. KFC decades ago, In-and-Out Burgers.

  • @IYT786

    @IYT786

    11 ай бұрын

    How about the profit how to maintain all this you have to think about it

  • @mikec5619

    @mikec5619

    24 күн бұрын

    Chick-Fil-A is not cheap. It does not keep customer cost low.

  • @donlean2164
    @donlean21642 ай бұрын

    This random video the algorithim brought me was more entertaining and informative than i expected🤓

  • @ctdieselnut

    @ctdieselnut

    11 күн бұрын

    It's wsj, not some unqualified guy throwing together a video. Ofc it's going to be pretty refined and thorough. Also, since you're commenting, you have a yt account. One which tailors suggestions based on what you've engaged with in the past. It's hardly a random process. I don't mean to come off as condescending, it's just that certain phenomena aren't nearly as mysterious as some would believe, and looked at in a certain way, are almost entirely probable and predictable. For instance, some would call running into an old friend you haven't seen in yrs 'random'. But, how many people live in your town that you know, and how many strangers do you see on a typical day? You're bound to run into an old friend eventually, it's not weird in the slightest, and could even be calculated statistically. If you picked a name out of a hat and said "I'll see them tmo at 2:18pm at the corner of x and y street", then it happened, now that would be noteworthy. Even that would be nothing more than coincidence (albeit an amazing one) that the odds of could be figured out. But yea, it was a good vid tho 😂 sorry for the rant.

  • @GreenWaifu
    @GreenWaifu8 ай бұрын

    Finally, some insights into the strategies behind major brands. It's about time CEOs and business leaders shared their approaches.

  • @erikahcalderon101
    @erikahcalderon10111 ай бұрын

    Closing on Sunday really does give more business on Monday. My family’s business closes Sunday. So Monday and saturdays are our busiest days. Whereas other restaurants close mondays because it’s a slow day generally

  • @DeepValueInvesting

    @DeepValueInvesting

    Күн бұрын

    "All breathing, existing, living, sentient creatures should not be slain, nor treated with violence, nor abused, nor tormented, nor driven away." - Mahavira, Jaina Sutra: Acharanga and Kalpa Sutra

  • @joenichols3901
    @joenichols390111 ай бұрын

    WSJ - I absolutely love this long form, very detailed content from you guys. This is kind of going with the long form format that many KZreadrs do and I am a big fan of it. I read articles as well but this was just a super interesting, detailed look at these business models. Would love to see more content like this from WSJ

  • @ceooflonelinessinc.267

    @ceooflonelinessinc.267

    10 ай бұрын

    Where u from man?

  • @JadenGregg-su9no

    @JadenGregg-su9no

    10 ай бұрын

    2 REPLIES

  • @mxm5757

    @mxm5757

    10 ай бұрын

    Nobody cares about your bot remark

  • @ceooflonelinessinc.267

    @ceooflonelinessinc.267

    10 ай бұрын

    @@mxm5757 Why is it bot??

  • @queencakiya

    @queencakiya

    10 ай бұрын

    pretty sure this is just a compilation lol

  • @JenniferThompson-fm8fk
    @JenniferThompson-fm8fk7 ай бұрын

    I'm impressed with your report! I'm particularly curious about the factors that contributed to the failure of businesses like Sears, other department stores, and newer stores like Bed Bath and Beyond. Can you please provide some insights?

  • @BillAdamson-bp9ff
    @BillAdamson-bp9ff10 ай бұрын

    Investing in the stock market is the best option to make a passive income. Virtually all the markets are crazy, most people pay more attention to the shiniest position on the graph, I’m keeping a diversified portfolio.

  • @AndrianWiener

    @AndrianWiener

    10 ай бұрын

    The decision to invest is an acknowledgment that it comes with certain risks. Not all investments will do well and some may lose money. However, without risk, there would be no opportunity to potentially earn the higher returns that can help you grow your wealth.

  • @RickMckee-nq4ni

    @RickMckee-nq4ni

    10 ай бұрын

    @@AndrianWiener To manage investment risk, consider maintaining a broad diversification of your investments that reflects your personal risk tolerance, time horizon, and the nature of your financial goal.

  • @BillAdamson-bp9ff

    @BillAdamson-bp9ff

    10 ай бұрын

    @@RickMckee-nq4ni

  • @IrenaDolinsek

    @IrenaDolinsek

    10 ай бұрын

    @@BillAdamson-bp9ff How do I reach her, you got any possible means of getting more info on her services?

  • @AstaKristjan

    @AstaKristjan

    10 ай бұрын

    @@BillAdamson-bp9ff Jennifer also manages portfolio. being making good returns

  • @LXBalla4414
    @LXBalla441411 ай бұрын

    We live near IKEA and we just go there for lunch most of the time. Other days we walk in to get some food items in the supermarket. We rarely ever buy furniture there 😂

  • @urmadrelastnite
    @urmadrelastnite11 ай бұрын

    Would love to see more long-form videos like this. Special Shout-out to the editors

  • @user-fr4xi8mp4n
    @user-fr4xi8mp4n10 ай бұрын

    Couldn’t stop watching this. Well made and so interesting.. Great documentary as usual! Well done WSJ, always enjoying watching you.

  • @victoriastokes1574
    @victoriastokes15747 ай бұрын

    So funny about the customer connection with workers. My local Starbucks worker noticed when my brakes finally got fixed! It tickled me the entire day that she notice. definitely made me smile!

  • @aprilsilva5643

    @aprilsilva5643

    Ай бұрын

    Lol they'll probably do the same to me

  • @xasancle
    @xasancle11 ай бұрын

    # · Name · Strategy (Main) 00:00 · Chick-Fil-A · Selection: Minimum Popular. 08:36 · Costco · Customer: Membership. 14:38 · Starbucks · Card. 21:11 · IKEA · Price: Low Unbuilded. 27:37 · Crocs · Selection: 1 Unlimited Custom. 33:49 · Dollar General · Place: Far & Cheap. 39:41 · Sephora · Product: Try. 45:53 · Target · Place: Near & Chick. 52:20 · Airbnb · Service: Industry Shift. 59:34 · Home Depot · Customer: Pro 50%.

  • @Rengokutm

    @Rengokutm

    11 ай бұрын

    Thank you!!

  • @smadamos1

    @smadamos1

    10 ай бұрын

    Thank you

  • @mediterrenean
    @mediterrenean11 ай бұрын

    Costco is similar to IKEA in the way that the more you wander, the more stuff you would end up purchasing.

  • @Bbrinks
    @Bbrinks4 ай бұрын

    You can’t beat Chick-fil-A with its service…! They have the best employees which is non existent these days. I don’t know how they do it?!! Love them!!

  • @DeepValueInvesting

    @DeepValueInvesting

    Күн бұрын

    "All breathing, existing, living, sentient creatures should not be slain, nor treated with violence, nor abused, nor tormented, nor driven away." - Mahavira, Jaina Sutra: Acharanga and Kalpa Sutra

  • @susannnico
    @susannnico10 ай бұрын

    Investment in stocks is a great way to invest your money. The team is constantly checking the market for changes and make sure that you are always informed about the best time to invest. As a result, I have made more money than ever before, and I don't have to manage my portfolio on my own! Invest in stocks, it's worth it!

  • @lailaalfaddil7389

    @lailaalfaddil7389

    10 ай бұрын

    Is she on youtube, please how do I find her?

  • @susannnico

    @susannnico

    10 ай бұрын

    *ROCH DUNGCA-SCHREIBER* is my portfolio-coach, I found her on Bloomberg where she was featured, I looked up her name on the internet. Fortunately I came across her site and reached out to her, you can verify her yourself.

  • @gowest5145

    @gowest5145

    10 ай бұрын

    The last thing I'm thinking about is stocks

  • @crazyrabbits

    @crazyrabbits

    6 күн бұрын

    @@gowest5145 -- this is a botchain. All fake accounts.

  • @bsetdays6784
    @bsetdays678410 ай бұрын

    I already own shares of Tattooed Chefs and Kairos Minerals, and I'll buy some Corsair as well. Sure, I don't mind having these equities sit around for a few years, but I'd also like to appreciate short-term profitable investments that could, say, turn $50K into $200K.

  • @africanboi4542

    @africanboi4542

    10 ай бұрын

    Most newbies either do not understand the power of compound interest, or are just impatient. For the average Joe, however, I think it is just best to invest and just wait, which is reliable, albeit extremely long-- lots of years. Or just use a professional analyst and speed up wealth creation. Most people underestimate the power of the latter.

  • @selenajack2036

    @selenajack2036

    10 ай бұрын

    @@africanboi4542 I'm happy to have stumbled upon this discussion. If you don't mind, could you tell me the name of the financial adviser who helps you with your investments and how I might contact them? It Intrigues me to keep learning

  • @africanboi4542

    @africanboi4542

    10 ай бұрын

    @@selenajack2036 I've worked with a few different financial advisors, but I ultimately chose ELEANOR ANNETTE ECKHAUS because she seems to be very thorough and knowledgeable about the financial market. I have made more profits with her guidance than I ever did when I invested on my own using KZread.

  • @lucianoboccedi

    @lucianoboccedi

    10 ай бұрын

    @@africanboi4542 Thanks for sharing, I just looked her up on the web and I would say she really has an impressive background in investing. I will write her an e-mail shortly.

  • @happylifegrace4674

    @happylifegrace4674

    5 ай бұрын

    How can i get her email I am having hard time locating? @@lucianoboccedi

  • @hotspot930
    @hotspot93010 ай бұрын

    I’m learning from this content from WSJ deliberately elaborated the different types of business models which I’m needing right now as I’m entering into a business venture.

  • @ilovecairo
    @ilovecairo10 ай бұрын

    So in other words, the pandemic was great for big, corporate businesses; but horrible for the mom and pop shops.

  • @joanarodriguez4440

    @joanarodriguez4440

    5 ай бұрын

    Not necessarily. I worked for a mom n pop restaurant and during the pandemic we were able to open 2 more stores while tripling sales.

  • @maicoolivares6613

    @maicoolivares6613

    4 ай бұрын

    Reading the comment above, maybe conditions favored larger corporations in proportion to mom and pops who expanded. I will say big corporations benefited the most. Especially from PPP lol

  • @gregstone8424
    @gregstone84245 ай бұрын

    Positively a delight to watch. Enjoyed the narratives of each company and hearing from informed persons on the companies position and business.

  • @earthdaddy
    @earthdaddy9 ай бұрын

    It's actually not true that Dollar General is cheaper than other stores. Maybe on a very few select items. But overall, they're actually MORE expensive.

  • @redjoker365

    @redjoker365

    2 күн бұрын

    Exactly, Dollar General has deals with many brands to make special sizes just for them which look similar in size to the same brands sold in grocery stores, but are in fact smaller/lighter. They are correctly labeled with their actual weight so they're not *LEGALLY* misleading, but they walk right up to the line to confuse consumers. Dollar General also doesn't just open stores in rural areas, they focus on food deserts, so there are plenty of poor urban and suburban areas with several Dollar Generals. Dollar General also just lost a class-action lawsuit over mislabeling prices, where prices at the register were higher than on the shelves, and had been doing so for several years

  • @clayroberts2951
    @clayroberts295111 ай бұрын

    I would like to see one on Walmart, my impression could be false but it seems like they’re in the decline in that their reputation has become this untidy, grimy, cheap place. From potholes in the parking lot, to shopping carts that pull to the left, to items just left in random places all over the store. I’d use Aldi for reference since they also offer cheap products but they give off the impression of higher quality (in the U.S.) by using warmer lighting, an eco friendly mission, and it really seems they sell to a different crowd of customers as a result. In Germany atleast it seemed like Aldi was more like a cross between a Kroger and a dollar General though it’s not really fair to compare their stores in Germany to those in the U.S. since Aldi South owns the rights to their international stores whereas the stores in places like Berlin (the one I went to) was owned by Aldi North. What is interesting to note is that Aldi carried over the concept of people at checkout being able to sit down which was everywhere in Germany, they also focus on small selection which allows them to offer more products in a smaller store, another thing common in Germany.

  • @christianlopez4016

    @christianlopez4016

    10 ай бұрын

    I’m curious what city you’re referring to. Here in California we’re getting quality clothing brands and more newer and modern set ups for the stores. Mass surveillance as usual, but the stores are getting more high-tec with better quality and options than target. It’s changed a lot from the beginning…

  • @christianlopez4016

    @christianlopez4016

    10 ай бұрын

    Parking lots have been newer. Then again, they’ve been changing all their Walmarts to “super Walmarts”.

  • @arielsea9087

    @arielsea9087

    10 ай бұрын

    @@christianlopez4016 😂Made in China. Keep on paying more for junk.

  • @F34kyoutube

    @F34kyoutube

    9 ай бұрын

    I hate Wal-Mart! The last time I was in there, a staff member set off an alarm and turned and demanded to see my receipt! I told her no and walked out to never return! They make you use self checkout and then accuse you of theft when you do!

  • @thesunrising4982

    @thesunrising4982

    9 ай бұрын

    Walmart was so much better in Brooklyn meanwhile Aldi looked like a food bank, never going in there again

  • @iu1191
    @iu119110 ай бұрын

    Absolutely fantastic visdeo. Loved this and will be sharing it. The insights are really useful and the long format is powerful. Great stuff.

  • @Izz_1321
    @Izz_132111 ай бұрын

    Great video!! Lots of great informative info on all these major companies. Definitely a great watch

  • @user-th4tb3mf5s
    @user-th4tb3mf5s11 ай бұрын

    Great documentary as usual! Well done WSJ, always enjoying watching you

  • @gierfrissthirn

    @gierfrissthirn

    10 ай бұрын

    it is not a documentary. it is an hour long advertisement format.

  • @mclaren720
    @mclaren7208 ай бұрын

    We need more of these WSJ. NEED MORE ECONOMICS OF PUBLIC COMPANIES!🎉

  • @user-rt5jg3vz6f
    @user-rt5jg3vz6f10 ай бұрын

    The BEST Chic fil-A was the original one that opened in Atlanta at Greenbriar Mall and recently closed. Please take that recipe and apply it to your other stores because they are ALL too salty and that one store was perfect! My 84 year old Dad was so disappointed when it closed in May of 2023.

  • @ShangDi_became_Jesus
    @ShangDi_became_Jesus3 ай бұрын

    Its in the first chapters of “richest man in babylon” shrink your options to your customers to a couple and sales always go up. Its fundamentals in every sales game, the more options and varieties you mention the longer the customer spends thinking about which option to go with ending in a “ill think about it” and no sale slafter spending much time. Instead bring out 2 or maybe 3 and say choose one, this mentally helps them narrow down their selection time and much easier to then go for the assumption close.

  • @globalautobahn1132
    @globalautobahn11327 ай бұрын

    0:46 that’s truly impressive considering they’re closed on Sundays and that’s the day that I always crave Chick-fil-A the most 😅

  • @therefinedbusinessblueprint
    @therefinedbusinessblueprint6 ай бұрын

    Love this! We can learn so much about business strategies when we look at successful businesses!

  • @gmurayama
    @gmurayama2 ай бұрын

    Such a great doc! You guys should do one for the travel industry! All the airlines (private, Legacy Carriers, LCC, and ULCC), hotels, car rental space, Airbnb, vrbo, etc.

  • @LosAngelesWeedSmoker
    @LosAngelesWeedSmoker10 ай бұрын

    Closed Sundays and it's explanation why, I smiled.

  • @VAULT-TEC_INC.
    @VAULT-TEC_INC.6 ай бұрын

    Why do people watch other people’s “Costco haul?” “I got bottled water!” Ooooooh!

  • @stacywirth4353
    @stacywirth43539 ай бұрын

    Next time I'd like to see WSJ's more balanced investigation into such "successful" business strategies. E.g.: What are the sources of the companies' products (e.g. coffee beans, wood, etc.)? To what extent do they ensure environmental protection and fair trade practices? How do they dispose of unsold product and non-biodegradable waste? What are their policies on unionization? What are their minimum wages? To what extent do they limit work hours to the effect of denying employees the full, boasted benefits?

  • @d.h.dd.h.d.5230
    @d.h.dd.h.d.52309 ай бұрын

    My husband & I ordered 1-chicken strip meal with upgrade to small milk shake & large fry, 1-chicken strip meal with ice tea, fry, 1-4 pc chicken strip for $25.00. We ordered the same meal for $16 at another location. I kept my receipts & noticed we were charged various upcharges at one location but not at the other location, i.e., tourist frequented location & neighborhood location.

  • @jlavenda1
    @jlavenda110 ай бұрын

    Couldn’t stop watching this. Well made and so interesting.

  • @darkcheeto3338
    @darkcheeto333811 ай бұрын

    One thing i can speak on by experience as a former costo employee is costco loves and i mean loves favouritism you wouldn't believe how bad it is until you've worked there and experienced it for yourself.

  • @chocolateblended

    @chocolateblended

    10 ай бұрын

    Tell me more

  • @darkcheeto3338

    @darkcheeto3338

    10 ай бұрын

    @@chocolateblended I can tell you so much bosses writing you up for the smallest thing like a customer complaint but not they're favourite employees, bosses letting they're favourite employees goof off and talk with they're friends instead of working but if you're not they're favourite and you say a few words you get told off, bosses giving days off to they're favourite employees who are new and aren't even supposed to have those days off yet but workers who worked they're for so many years ask for those days off and don't get them, favourite employees giving attitude to other workers or even the managers and they don't do anything but if it isn't a favourite that gives attitude they'd be fired on the spot, I can go on and on but what's even worse is some of the employees literally got mental abuse from the managers lots of them even went home in tears that's how bad it is and I know for a fact nothing will ever change.

  • @chocolateblended

    @chocolateblended

    10 ай бұрын

    @darkcheeto3338 thanks for sharing. I have applied for a job there in the past. Glad I got rejected

  • @darkcheeto3338

    @darkcheeto3338

    10 ай бұрын

    @@chocolateblended You don't know how lucky you are, the only upside to working for costco is the pay is good in terms of no college needed jobs and because it's costco it has lots of food which is convenient but it's not worth the favouritism and I know it's not the only place with severe favouritism it happens in other jobs way more than the media shows. I'm sure chick fil a and starbucks has some favouritism as well, favouritism is what makes working a nightmare.

  • @PureAloha78
    @PureAloha786 ай бұрын

    Love studying the business models of these different businesses.

  • @Brad197
    @Brad19710 ай бұрын

    Thanks O, we really appreciate your ongoing dedication to us !

  • @mediterrenean
    @mediterrenean11 ай бұрын

    Personally, I do think Chick•fil•a employees do look happier and more cheerful than workers at other fast food chains.

  • @StreetHierarchy

    @StreetHierarchy

    11 ай бұрын

    I think they put the kids up front, because their souls have not yet been crushed. They probably make them be fake nice, too. Chickfila is a fake nice company...

  • @Boe-Jiden2024

    @Boe-Jiden2024

    11 ай бұрын

    all niceness is fake chief. u want them to genuinely enjoy being nice to you as they serve your phat azz chicken for 10.25 an hour 🤣🤣🤣🤡🤡

  • @CamJames

    @CamJames

    11 ай бұрын

    they're literally told to smile lol

  • @mediterrenean

    @mediterrenean

    10 ай бұрын

    @@CamJames so not because of better salary and benefits?

  • @CamJames

    @CamJames

    10 ай бұрын

    @@mediterrenean always a plus

  • @Tracertme
    @Tracertme10 ай бұрын

    Chick-fil A sounds like an incredible business model, a real business based on steady growth but with real ethics, not something you could say about any bank or Wall Street listed stock company. In the coming years this is going to play more and more into their favour, it’s a shame I don’t eat processed foods much.

  • @davidhaworth7369

    @davidhaworth7369

    10 ай бұрын

    Ethics? What’s ethical about factory farming?

  • @saraleigh5336

    @saraleigh5336

    9 ай бұрын

    As long as you share their religious values. They don’t cover birth control in their employee health insurance. They do cover Viagra. But sure, real ethics.

  • @craigslist6988

    @craigslist6988

    7 ай бұрын

    propaganda successful 👌

  • @Tracertme

    @Tracertme

    7 ай бұрын

    @@craigslist6988 you were clearly not paying attention, I don’t eat fast food period… I don’t even eat in 90% of restaurants because I can cook better at home, so it’s hard to impress me and yes that’s my problem I am happy to live with…

  • @craigslist6988

    @craigslist6988

    7 ай бұрын

    @@Tracertme lol, your reply demonstrates exactly the intelligence I expected after your first comment, amazing

  • @RyanKaufman
    @RyanKaufman10 ай бұрын

    You know a few years ago I thought to myself how annoying it is that most of the best journalism exists in KZread Essayist content. Well, here's WSJ showing that they can still keep up in the changing times just fine. This is great.

  • @user-nn9pn6zd3x
    @user-nn9pn6zd3x10 ай бұрын

    Great documentary as usual! Well done WSJ, always enjoying watching you. Great documentary as usual! Well done WSJ, always enjoying watching you.

  • @shakalakameccalekka4759
    @shakalakameccalekka475910 ай бұрын

    Admin would love a documentary on Economics of Divorce economy and impact of homeowners, their careers and Judiciary approach of various states on how they regulate Divorce

  • @user-vu2uu2sh9j
    @user-vu2uu2sh9j2 ай бұрын

    Summary: (1) Keep cost low for customers (2) pay employees well (3) keep things simple

  • @bytheriverpiedra
    @bytheriverpiedra3 ай бұрын

    This is well produced. Enough information to give you an idea about the featured companies, but will compel you as well to make a research about them.

  • @drmode
    @drmode11 ай бұрын

    Make a great, inexpensive product and pay your employees well.

  • @leahegeloh8929
    @leahegeloh892910 ай бұрын

    Costco reminds me of Aldi and Lidl. Small selection of items, products are stored in cartons on the shelves, they have their own brand name, and an extra miselanious isle with always new deals like a grill or clothing. Although they're smaller, they don't move the items just because they can, no membership and the cashiers are faster.

  • @blankblank4949

    @blankblank4949

    10 ай бұрын

    really? i grew up in the US and moved to CZK and I gotta say that I see absolutely zero resemblance between Lidl and Costco

  • @LackofFaithify

    @LackofFaithify

    9 ай бұрын

    @@blankblank4949What, they aren't both small stores with a minimal number of employees? hehe. Yeah, like saying a housecat and a hippo are the same thing because both are mammals.

  • @chloecharles4529

    @chloecharles4529

    8 ай бұрын

    Costcos are normally the size of warehouses.

  • @hanguyen-nr4ds
    @hanguyen-nr4ds10 ай бұрын

    Hats off and sending my deepest thanks to Jeremy and his family 🙌🙌🙌

  • @MydasBuck
    @MydasBuck2 ай бұрын

    I always wondered how they do it and now I know because of this channel, thank you.

  • @maxheadrom3088
    @maxheadrom308811 ай бұрын

    Costco is awesome! I wish they opened a store in my country. You know what they save when they stack things up to the ceiling? Stocking costs!

  • @SusannaJ
    @SusannaJ11 ай бұрын

    love everything about business strategy so really enjoyed this video. Thank you!

  • @dwheele2
    @dwheele26 күн бұрын

    Although I don’t eat chicken I have to say Chick-fil-A has the most friendliest and welcoming fast food reps!

  • @Bronnybronny
    @Bronnybronny7 ай бұрын

    Do one of these on H-E-B, the Texan grocery store. That would be fascinating.

  • @GbawlZ
    @GbawlZ9 ай бұрын

    Chik Fil A does it right, that's for sure. I have never seen a Chik Fil A without a massive line in the drive-thru. I haven't finished the video yet, so I don't know if they mention it, but franchisees are required to work 30 hours per week on location in their store, so they take pride in their stores.

  • @deansgribbons
    @deansgribbons10 ай бұрын

    In N Out has the best business model / customer experience.

  • @talesofunity
    @talesofunity10 ай бұрын

    The company man also did a very satisfying video on Costco. Now I really appreciate them as a company, and thanks to this video I just noticed that those kettle chips I got there also have the Kirkland logo, so an example of one of their specialty products that they ask a company to make just for their store. Yeah big props on making these Himalayan sea salt potato chips , which are practically a Health Food ( only two ingredients in the science of Himalayan sea salt is surprisingly good for your body, combined with a chip that isn't greasy) compared to other potato chips which are generally a deficit in your healthy eating column for the day😂 So huge props for them figuring out such a cost-saving mode of operation, but even more big things to them for developing for demanding products that are considerably more healthy for people. And as always, thank you Costco for those five-dollar hot cooked chickens that have such an amazing seasoning that seems to go with anything we add the chicken to

  • @diesel_man99
    @diesel_man9910 ай бұрын

    Love these economics videos. Thanks ❤🇮🇪

  • @605highsprings
    @605highsprings11 ай бұрын

    Chik fil A always has a positive vibe and great customer service, it’s amazing

  • @hondatuner316999

    @hondatuner316999

    10 ай бұрын

    yeah its called perceived value.

  • @genxer6928

    @genxer6928

    10 ай бұрын

    Not ever since they come Woke 🤮

  • @Weight-Loss..
    @Weight-Loss..6 ай бұрын

    I'm always fascinated by the success stories of these companies. Their unique business strategies offer valuable insights for entrepreneurs and business enthusiasts.

  • @kingstorm7188
    @kingstorm7188Ай бұрын

    Everyone is super genuinely nice at chik -fila. Great service overall . Every store follows the same guidelines

  • @john0_rk65trtyo
    @john0_rk65trtyo10 ай бұрын

    The most important thing that should be on everyone’s mind currently should be to invest in different sources of income that doesn't depend on the government. Especially with the current economic crisis around the world. This is still a good time to invest in various stocks, Gold, silver and digital currencies. I want to thank you Jim Owen Mario for being my source of crypto education, As I am comfortably making 4 Bitcoin weekly using his method

  • @john0_rk65trtyo

    @john0_rk65trtyo

    10 ай бұрын

    @TandraHeatherton My consultant is Jim Alan Owen, I found him on a CNBC interview where he was featured and reached out to him afterwards. He has since provided entry and exit points on the securities I focus on. I basically follow his trade pattern and haven’t regretted doing so

  • @john0_rk65trtyo

    @john0_rk65trtyo

    10 ай бұрын

    Search his name on

  • @john0_rk65trtyo

    @john0_rk65trtyo

    10 ай бұрын

    T.e.l.e

  • @john0_rk65trtyo

    @john0_rk65trtyo

    10 ай бұрын

    g.r.a.m

  • @john0_rk65trtyo

    @john0_rk65trtyo

    10 ай бұрын

    👇

  • @mingthemerciless7225
    @mingthemerciless722510 ай бұрын

    The secret recipe of Chick fil A is monosodium glutamate(MSG), I am surprised they didn't mention it!

  • @d9918

    @d9918

    9 ай бұрын

    Which is a natural additive.

  • @user-wh5ir4fo4r

    @user-wh5ir4fo4r

    3 күн бұрын

    @@d9918 Yes, the foods we tend to like have a lot of natural glutamate in them, such as tomatoes, parm cheese for two examples. I notice that pre-prepared foods have it too, in the form of "yeast extract".

  • @mikejonesss
    @mikejonesss5 ай бұрын

    Ive bought chic fila salads about 8 times since the beginning of this month, always quick and fresh, free refills on the lemonade, they will always have my business!

  • @bngr_bngr
    @bngr_bngr11 ай бұрын

    Love Chick-fil-A!

  • @Photik

    @Photik

    11 ай бұрын

    And they love you

  • @bkgdnoize111
    @bkgdnoize11110 ай бұрын

    2020 crushed small businesses while every company named here had massive profit increases

  • @gowest5145

    @gowest5145

    10 ай бұрын

    I thought it would be neat to have a small shop, not anymore

  • @WelcomeBub

    @WelcomeBub

    9 ай бұрын

    The want of consumers never goes away, so where money is short mass production satisfies...

  • @myhandlewastakenandIgaveup
    @myhandlewastakenandIgaveup10 ай бұрын

    This is some quality corporate schilling! Lol. All half joking aside, quite and interesting expose on some of the fastest growing brand and how or why they would like to be viewed the way they are.

  • @anshoriifah7206
    @anshoriifah720610 ай бұрын

    This is a great format,very informative,thanks!😊

  • @jwest9155
    @jwest915511 ай бұрын

    One of the best information, entertainment documentaries I’ve seen in a long, long time. Keep making content like this!

  • @economist_ted

    @economist_ted

    10 ай бұрын

    I love watching these as well!

  • @gmsnape
    @gmsnape10 ай бұрын

    Congratulations so happy for you, all your hard work is paying off keep going, stay focused on your goals and it will only get better 👍👍

  • @bob_mikhail
    @bob_mikhail27 күн бұрын

    Thank you for these insights, what I missed though is some kind of conclusion at the end of each chapter. The endings feel rushed, like there was more to it but it was cut out for some reason

  • @joseguerrero1306
    @joseguerrero130610 ай бұрын

    Awesome, Interesting how this big corporations and retailers strategies business work giving us a reasonable and competitive prices to shop around for good affordable and quality products.👍👏✌️🇺🇲💯

  • @auro1986
    @auro198611 ай бұрын

    their money making strategy is advertising together in wsj in this video that saves their money

  • @danielaguevara6544
    @danielaguevara65445 ай бұрын

    I love a "simple" Menu! Chick fil A is quality and service in every step! I respect closed on sundays

  • @yankeejade
    @yankeejade3 ай бұрын

    In-N-Out burger has been practicing the drive thru/service tablet for a couple of decades now; Chick-fil-A's customer service/food quality practices reminds me of the parallels between the two companies wrt In-N-Out. I wish more fast food/restaurants had the same thought processes. I don't eat fast food very often, however, there are only two fast food places that I would go to 😉

  • @Wihf
    @Wihf9 ай бұрын

    I love the Home Depot jingle

  • @CannabisTechLife
    @CannabisTechLife11 ай бұрын

    All the reasons listed for Costco success is why I stopped going. I got so tired of trying to find my usual products. I would always have to ask what asle number they moved my stuff to one week from the next. Just wanted to get in and get out but they try to make that as hard a possible. Once Google stopped doing delivery from Costco I cut up my membership.

  • @aguzman222

    @aguzman222

    11 ай бұрын

    If you have no self-control you will spend a fortune at Costco

  • @alexyang_
    @alexyang_11 ай бұрын

    "I'm not right-wing or left-wing. I'm the whole chicken." Gold.

  • @maameaba4701

    @maameaba4701

    10 ай бұрын

    Right?!!!!❤

  • @esmeraldamartinez4979
    @esmeraldamartinez497910 ай бұрын

    Absolutely incredible! I'm running to download this app to my phone

  • @sarahmilner8483
    @sarahmilner84837 ай бұрын

    For me the necklace was nice amd I liked that last jumper with the buttons! That color is good on you!!

  • @Pathfinder2992
    @Pathfinder29929 ай бұрын

    Chick-fil-A NEED TO BRING BACK THAT WONDERFUL COLESLAW, which is the BEST ever made in a restaurant. I never liked coleslaw until I tasted their FINELY CHOPPED one. The SECOND best is at LONG JOHN SILVER'S, which is the ONLY reason I go to Long John Silver's drive-thru....just to BUY their COLESLAW to eat with OTHER meals LOL. It's just the best VEGETABLE SIDE DISH to eat with chicken, ESPECIALLY a chicken sandwich, or FRIED meats & ANY Barbecue 😍😁

  • @tenhouradaygamer1009
    @tenhouradaygamer100911 ай бұрын

    Any company that encourages employees to purchase shares, and financially is willing to help out (like Costco) is always going to do extremely well as the majority of shares are actually owned by the workers and not by billionaire inbred families.

  • @allenmobley8444

    @allenmobley8444

    11 ай бұрын

    Publix does the same and I agree!

  • @neilmenon8943

    @neilmenon8943

    10 ай бұрын

    ​@@allenmobley8444 Publix is not Publicly traded

  • @bobthebuilder9107

    @bobthebuilder9107

    10 ай бұрын

    Idiocracy is true.. we will all go to school at Costco and get married at Costco and live at Costco!

  • @Liberal565

    @Liberal565

    9 ай бұрын

    economy is stagnant around the world production is low and limited stock market and interest is harmful earning without producing is not correct we have a free market economy in Turkey small businesses do not pay taxes therefore prices are cheap in muslim countries people are hardworking honest and sincere we are waiting for you for investment thank you

  • @Azraiel.Bridger

    @Azraiel.Bridger

    7 ай бұрын

    actually there not employees own next to none of the actual voting stock compared to that of private sector billionaires and hedge funds

  • @pieterpennings9371
    @pieterpennings93714 күн бұрын

    I was so enjoying the chick-fil-A section i was hoping the whole video was about them

  • @adamray7178
    @adamray71785 ай бұрын

    This helps explain even more of why I love Chick-fil-A and absolutely hate shopping at Costco.

  • @LoveforGoldens
    @LoveforGoldens5 ай бұрын

    I’m not right wing or left wing I’m whole chicken 👏

  • @TrvisXXIII
    @TrvisXXIII11 ай бұрын

    Chick fil-a just makes great fast food, that’s the money making strategy

  • @Summerdee223

    @Summerdee223

    11 ай бұрын

    And Chik fil a employees are friendly and actually seem happy to be there.

  • @Yomomma-jf9iy
    @Yomomma-jf9iy6 ай бұрын

    Thank you to the journalists.

  • @elsagrace3893
    @elsagrace389310 ай бұрын

    I was born the same year as Chick-fill-A and I’ve never ever eaten there. Guess I’ll put it tentatively on my bucket list.

  • @ddc2343d
    @ddc2343d11 ай бұрын

    I've stopped going to Starbucks; it's not a good value. The last time I went, it was $11 bucks for a latte and a re-heated sandwich. Too much for re-heated food.

  • @Boe-Jiden2024

    @Boe-Jiden2024

    11 ай бұрын

    reheat these nuts

  • @Bahmani
    @Bahmani11 ай бұрын

    I would have loved time stamps. Besides that it is a amazing video

  • @mangos2888

    @mangos2888

    11 ай бұрын

    Same 😅

  • @solomonhall
    @solomonhall17 сағат бұрын

    I almost agree with the Costci segment. Unfortunately they had a CEO change and they have raised their prices like every other retailer. A 4 pack of butter was $8.99 now it's $14.99. I have seen price increases throughout the store.

  • @Xamry
    @Xamry7 ай бұрын

    Crocs were most popular to me around 2011 when I had a pair and everyone else around me seemed to too

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