Attention Automotive Enthusiasts and Industry Professionals!
📅 This week on Paul Meijer's Sunday Night Live, live from Chicago: "The Art of Running a Successful Dealership Service Department", with guest speaker, 🎤Joe Chambers, Fixed Operations Director at Elgin Toyota, and co-creator of Service drive Live will share his experiences, tips, and strategies for success.
Whether you're a seasoned manager, a service advisor, a technician, or simply passionate about the automotive industry, this live session is tailor-made for you!
🔧 What We'll Dive Into:
The Core Components: Explore the essential elements that make up a thriving service department. From parts inventory management to customer service excellence, we'll cover the fundamentals that every dealership needs to master.
Technology and Tools: Discover the latest tech and tools revolutionizing how service departments operate. Learn how implementing the right software can streamline your processes, improve efficiency, and enhance customer satisfaction.
Team Dynamics: Understand the importance of building a cohesive team. We'll discuss strategies for fostering a positive work environment, enhancing communication, and driving productivity.
Customer Experience: Delve into the art of delivering exceptional customer service. Gain insights into understanding customer needs, exceeding expectations, and turning one-time visitors into lifelong patrons.
Navigating Challenges: Every service department faces hurdles. We'll share expert advice on handling common challenges, from managing workflow during peak times to dealing with difficult customers.
👥 Who Should Attend:
Dealership Owners and Managers
Service Department Staff
Automotive Industry Professionals
Tech Enthusiasts in the Automotive Space
Anyone interested in the dynamics of running a successful service department
📌 Why Attend?
This live session is a rare opportunity to gain valuable insights, ask questions, and interact with experts in real-time. Equip yourself with the knowledge and skills to elevate your service department to new heights.
🔗 How to Join:
Click "attend", click "share", click "invite", and select your network connections to invite from the dropdown, and then click "invite" to invite them.
Every week, we bring on the experts to share with us, what they do to make dealerships more efficient and profitable. Quality, actionable content that you can use today to improve the customer experience, from people that have either done it, or are doing it now, never any filler! See you Sunday night.
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