The Art of Negotiation | Maria Ploumaki | TEDxYouth@Zurich

During TEDxYouth@Zurich, Maria talked about the “Art of Negotiation”. She explained how every negotiation is different and walked us through what are for her the most important pillars of negotiation: logic, emotion and reputation - as per Aristotle on persuasion: ethos, logos and pathos - and explained why each one of them is crucial in the negotiation process. She offered three practical tips on how to think and interact during a negotiation, taking us through resilience, the importance of kindness and consideration, and lastly our ability to gain control over how we react in a given situation.
This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at ted.com/tedx

Пікірлер: 172

  • @johnsonwang867
    @johnsonwang8674 жыл бұрын

    3 tips: 1. Expect the Unexpected. (Logic) 2. Be Tough to the Cause. Be Kind to the People. (Reputation) 3. Always Act, Never React. (Emotion)

  • @RPDBY

    @RPDBY

    4 жыл бұрын

    very succinct and useless summary

  • @justinschexnayder8485

    @justinschexnayder8485

    2 жыл бұрын

    @@RPDBY very good summary of the summary

  • @ishtiaqahmedchowdhury9840
    @ishtiaqahmedchowdhury98406 жыл бұрын

    best lesson: people will forget what you said, people will forget what you did but they will never forget how you made them feel

  • @richardkombea6566

    @richardkombea6566

    5 жыл бұрын

    Lol.

  • @friedice45

    @friedice45

    4 жыл бұрын

    T h I s.

  • @HH-ng3lm

    @HH-ng3lm

    3 жыл бұрын

    Yes exactly

  • @HH-ng3lm

    @HH-ng3lm

    3 жыл бұрын

    @@richardkombea6566 why is this funny ?

  • @vladimirpacheco
    @vladimirpacheco7 жыл бұрын

    I really liked this presentation. Ploumaki is composed and never loses control. She uses a combination of facts, analogies and personal narratives to bring her messages across. It will be difficult for left brain people to understand all of her points but right brain people will find this refreshing.

  • @MicahBuzanANIMATION
    @MicahBuzanANIMATION8 жыл бұрын

    Some great advice here. Can be applied to any type of human relationship - be it business or casual.

  • @smartdemocracy9630
    @smartdemocracy96306 жыл бұрын

    EXPECT THE UNEXPECTED BE TOUGH TO THE CAUSE BE KIND TO THE PEOPLE AND ALWAYS ACT NEVER REACT....nice ending, logos pathos ethos

  • @hsetiono
    @hsetiono4 жыл бұрын

    1. Expect the unexpected 2. Be tough on the cause, be kind to the people 3. Always act, never react

  • @gyaneshwaribharti9577

    @gyaneshwaribharti9577

    3 жыл бұрын

    *cause

  • @hsetiono

    @hsetiono

    3 жыл бұрын

    @@gyaneshwaribharti9577 thanks!

  • @luv4life1
    @luv4life1 Жыл бұрын

    Definitely one of my favorites. And this can be used is so many things in life!

  • @MansaKimani
    @MansaKimani2 жыл бұрын

    "Every Single One Of Us Sees The World through a different lense." - Truth. It's called Individualism. And Diversity. It's Beautiful

  • @polinaruseva9752
    @polinaruseva97528 жыл бұрын

    Cool talk. I really liked the part about the remote contol... very true... we've all been there

  • @Balling117

    @Balling117

    8 жыл бұрын

    Cool comment! I really like that part about her cool talk...verytrue... we've all been there!

  • @ibrahimhamada5751

    @ibrahimhamada5751

    3 жыл бұрын

    ❤️🌹👍

  • @MeliGirlM
    @MeliGirlM Жыл бұрын

    Top comment almost made me pass this video but she had some AMAZING talking points. Definitely worth the watch.

  • @sumanfoods2908
    @sumanfoods29082 жыл бұрын

    Every negotiation is a different animal. Wow 👏👏👏

  • @chandrashekhar1961
    @chandrashekhar19618 жыл бұрын

    It is good. I liked the concept of combination lock. It would help in all sorts of negotiation

  • @mohamedalfaradi606
    @mohamedalfaradi6066 жыл бұрын

    The points are really helpful.

  • @angelicawinton2534
    @angelicawinton25348 жыл бұрын

    I too like the concept of combination lock and Maria gave good advice I, like when she gave the advice that we should know what kind of game we are playing, and she used a lot of comparison to tell her story

  • @dgkman5310

    @dgkman5310

    7 жыл бұрын

    she sexy

  • @stephengoh5456
    @stephengoh54562 жыл бұрын

    Awesome! Love it. Thank you.

  • @danielbalev991
    @danielbalev9918 жыл бұрын

    Great presentation Maria ! Just one little note at 3:06 Aristotle 2400 years ago.

  • @nandkhidkikar5350
    @nandkhidkikar53506 жыл бұрын

    Three nice tips To enhance negotiation skills.

  • @danieliskander9680
    @danieliskander96806 жыл бұрын

    i think if you have been in a position to negotiate..and didnt so so well...this material can be very useful. i have been in numerous negotiations in the past year. it is so easy to fall in the two ends ..either be rigid with what you want or fall completely comfortable when things start to seem are going your way. either way you risk loosing so much more if your oponent is better at the art.

  • @marrianesmith8484
    @marrianesmith84848 жыл бұрын

    This is currently my favorite TED talk on conflict negotiation. I thought the delivery was very well done. Perhaps I related well to the perspective of the speaker. It was well structured, so I came away with a coherent message. It was engaging so that it held my attention. She also mentioned many aspects I have not heard in the 20 or so conflict management videos I have listened to so far. I feel like I came away with some solid tips for surviving a difficult environment.

  • @WeFocusClasses1
    @WeFocusClasses18 жыл бұрын

    So Effective :)

  • @chrystaslis9189
    @chrystaslis91898 жыл бұрын

    Ενώ είχε αυτοπεποίθηση και καλη προετοιμασία, έλειψε η συνοχή και η επιστημονική προσέγγιση στο αντικείμενο. Δε θα τολμούσα να εκφράσω γνώμη αν δε διδασκα ο ίδιος διαπραγματευτικές ικανότητες και ρητορική. Μακάρι να βελτιωθεί στο μέλλον, θα ναι καλό για τη διεθνές κύρος των Ελλήνων που τόσο καταρρακώθηκε από τις οικτρες εγχωριες πολιτικές εξελιξεις

  • @satendrasingh1803
    @satendrasingh1803 Жыл бұрын

    Thank You Maria .

  • @KenyanOtaku
    @KenyanOtaku Жыл бұрын

    Here's to improving my negotiation skills 💪

  • @bernardting3361
    @bernardting33612 жыл бұрын

    Excellent analysis

  • @conniekadansky9093
    @conniekadansky90936 жыл бұрын

    If you give someone your "Remote Control" you have lost the negotiation. They will push your defensive buttons. Good stories to back up her logic.

  • @masoodrana9425
    @masoodrana94255 жыл бұрын

    Wonderful tips. Thank you.

  • @akashgupta1189
    @akashgupta11895 жыл бұрын

    Very well said

  • @QurbanYazdaniInIIUMFromBamyan
    @QurbanYazdaniInIIUMFromBamyan7 жыл бұрын

    Well, but there is nothing about art of negotiation here.

  • @artmin7071
    @artmin70716 жыл бұрын

    She stated deep universal messages. All negative commentators just do not get the points. I clearly got them. And the introduction with a goat is a very nice metaphor. Such a pity there are only 3 pieces of advice from her in the video))

  • @troybody6662

    @troybody6662

    5 жыл бұрын

    I can get the messages, but how do you apply them? How do I act, but not react, for example? I'm trying to understand BATNA. How do I be tough on the situation, but not on the people?

  • @allylioness732
    @allylioness7325 жыл бұрын

    Great great love it

  • @PremJay
    @PremJay5 жыл бұрын

    very nice presentation.

  • @disturbedreaper
    @disturbedreaper8 жыл бұрын

    Grandissima

  • @MrSPREMANANTH
    @MrSPREMANANTH9 жыл бұрын

    Amazing

  • @brahmacmummoju6124

    @brahmacmummoju6124

    2 жыл бұрын

    Telugu

  • @bns3543
    @bns35433 жыл бұрын

    Well said thanks

  • @njohanaes
    @njohanaes4 жыл бұрын

    Very nice conference !!

  • @ibrahimhamada5751

    @ibrahimhamada5751

    3 жыл бұрын

    It really thrills me to see a beautiful and adorable woman like you with such an amazing smile

  • @njohanaes

    @njohanaes

    3 жыл бұрын

    @@ibrahimhamada5751 thank you!

  • @ashmoniquetomlinson4541
    @ashmoniquetomlinson45416 жыл бұрын

    Informative .. Facts used .. Help me with my studies..

  • @masoodrana9425
    @masoodrana94252 жыл бұрын

    Wonderful

  • @briankim9283
    @briankim92835 жыл бұрын

    Never be on the defensive side. Always act never react

  • @shazam1334

    @shazam1334

    2 жыл бұрын

    Why

  • @theschoolofbodylanguage
    @theschoolofbodylanguage Жыл бұрын

    Thanks ❤

  • @priscalwangili4278
    @priscalwangili42784 жыл бұрын

    thank you Maria. it is nice and helpful

  • @user-ov6ux7pj9t
    @user-ov6ux7pj9tАй бұрын

    Wow, love I!!!

  • @Algorythm-C
    @Algorythm-C6 жыл бұрын

    brilliant

  • @SKILLSITE
    @SKILLSITE2 жыл бұрын

    Great!!

  • @bizgraft
    @bizgraft8 жыл бұрын

    Very well researched and well prepared however not the best delivery. Language barrier perhaps but understandable. Very interesting tips to apply. Thank you

  • @alexandroschatzopoulos7285
    @alexandroschatzopoulos72857 жыл бұрын

    Πάρα πολυ καλή Μαρία μπράβω σου. Σαν συμβουλή για public speaking θα πρότεινα να χρωματίζεις τη φωνή σου λίγο παραπάνω, τονικά για να κρατάς σ επαφή το κοινό σου. Τέλεια δομή, άψογο περιεχόμενο.

  • @kreeastichattopadhyay2965
    @kreeastichattopadhyay29653 жыл бұрын

    After 7:10 1.Expect the unexpected 2.People forget what we say but they never forget how they feel,so be kind to them but be tought to the cause. 3.Every action has a reaction so always act,never react.When someone push to swipe u out from ur place immediately stop to hold ur place.What people do their choice,ur action is ur choice.

  • @betvtelevison5218
    @betvtelevison52188 жыл бұрын

    WOW! SHE IS GOOD

  • @wcpaulk
    @wcpaulk8 жыл бұрын

    I still dont understand.....

  • @brandon909able
    @brandon909able3 жыл бұрын

    Nice graph

  • @unixriver
    @unixriver6 жыл бұрын

    she is gorgeous

  • @lorenzocarrasco1072
    @lorenzocarrasco10722 жыл бұрын

    Esto se encuentra traducido al españo ?

  • @abbas1434u
    @abbas1434u6 жыл бұрын

    Like it ⚘

  • @sadhuburlington5408
    @sadhuburlington54088 жыл бұрын

    Profound :)

  • @stevanradojevic4
    @stevanradojevic47 жыл бұрын

    She literally didn't give me any tips on how to negotiate better. Terrible.

  • @throttlebuff

    @throttlebuff

    6 жыл бұрын

    agree

  • @troybody6662

    @troybody6662

    5 жыл бұрын

    Maybe you can help? How do you act without reacting? How do you be tough on the subject and not on the person?

  • @lseemine3912
    @lseemine39127 жыл бұрын

    REVELATION TRUTH

  • @user-qf7np7uz8i
    @user-qf7np7uz8i7 жыл бұрын

    سبحانك اللهم وبحمدك سبحان الله العظيم

  • @zico471
    @zico4718 жыл бұрын

    Utopia world of negotiation :D

  • @jaykobwalson1941
    @jaykobwalson19413 жыл бұрын

    Ah yes, the negotiator!

  • @juliozavala698
    @juliozavala6985 жыл бұрын

    Abastecimiento estratégico

  • @sleepycobra9152
    @sleepycobra91527 жыл бұрын

    Can someone summarize what she is saying ?

  • @marsontran1692

    @marsontran1692

    7 жыл бұрын

    1. Expect the unexpected. 2. Be tough to the cause, be kind to the people. 3. Always act, never react.

  • @afaisal91
    @afaisal916 жыл бұрын

    My muscle actually twitched when she said run

  • @TrioPack2222
    @TrioPack22226 жыл бұрын

    The negotiations were short.

  • @mselizabethsteel
    @mselizabethsteel5 жыл бұрын

    what is a bag

  • @rayhabnduati6383

    @rayhabnduati6383

    4 жыл бұрын

    Buck* it's the animal put up on her screen...

  • @nickdimitressis7158
    @nickdimitressis71587 жыл бұрын

    Disappointing presentation. Although as a general rule I rather write a positive comment or none a all, I can't resist and say I don't think anyone would become even remotely wiser when it comes to negotiations by watching this clip. Lots of platitudes and vague concepts that are not tied in convincingly in a negotiation setting. Also some original ideas would be nice. Hope this negative comment would make the speaker try harder to make her material easier to relate to.

  • @smartdemocracy9630

    @smartdemocracy9630

    6 жыл бұрын

    Nick always bear in mind the pressure she gets to follow Tedx pattern.

  • @axiacapitalinmobiliario111
    @axiacapitalinmobiliario1117 жыл бұрын

    As many others comment on this video, she didn't say anything that could help you to make a better negotiation

  • @anisamuel3205
    @anisamuel32056 жыл бұрын

    It's obvious... Good topic lack of cogency and demonstrations.

  • @tookool4school
    @tookool4school8 жыл бұрын

    that was just a bunch of random facts....

  • @Sesamestreet9080

    @Sesamestreet9080

    8 жыл бұрын

    Yeah but nothing wrong with Learning something new that could possibly help you out

  • @gingerindian1141

    @gingerindian1141

    8 жыл бұрын

    +Bananasauce There is a big learning here - emotions always influence logic. if you are negotiating with a person/persons and your tone, your word choice, your body language, the ideas you present - are causing either an accumulative emotional antagonistic effect then that dial she referred to is going the wrong way for you. This lecture only means something if you have to negotiate at a significant level every day or so. Hence why it seemed a worthless event to you.

  • @tookool4school

    @tookool4school

    8 жыл бұрын

    +Greg Ingram no shit sherlock. i said they were random facts not worthless, but thanks for making an assumption.

  • @tookool4school

    @tookool4school

    8 жыл бұрын

    +Sesamestreet9080 yes very true :)

  • @gradingterminal807

    @gradingterminal807

    7 жыл бұрын

    +Greg Ingram logic is a falLos symbol humanic recognition nurture them nature ... for that reason only endure divine çomedy nologic is not negotiation as positive perceptilog

  • @karolboratynski9685
    @karolboratynski96856 жыл бұрын

    "If you are in defense position reposition yourself" And no explanation given or example. Not very practical mention.

  • @shazam1334

    @shazam1334

    2 жыл бұрын

    Yesss

  • @rubentrancoso
    @rubentrancoso2 жыл бұрын

    mandela? please

  • @oematthews7353
    @oematthews73534 жыл бұрын

    this is such a bad talk! it's like a string of stories and trite sayings disguised as 'insight'

  • @thomasmalischewski3801
    @thomasmalischewski38013 жыл бұрын

    is that true?

  • @christoforosmk
    @christoforosmk3 жыл бұрын

    she is from greece !

  • @SolidHelion
    @SolidHelion4 жыл бұрын

    I have some really bad news for Swiss corporations if this is the best they can hire..

  • @veronajurgen3173
    @veronajurgen31737 жыл бұрын

    how to talk for 15 minutes without saying something...

  • @MeliGirlM

    @MeliGirlM

    Жыл бұрын

    She said a lot. Maybe you should watch again with an open mind.

  • @itssaranroy

    @itssaranroy

    Жыл бұрын

    How to hear, without listening.

  • @Salwa-Alnkhli
    @Salwa-Alnkhli8 жыл бұрын

    خسارة مافي ترجمة 😐

  • @bashar.alahmad

    @bashar.alahmad

    7 жыл бұрын

    تعلمي لغة ولي

  • @edla4967
    @edla49672 жыл бұрын

    I negotiated with a grizzly bear.. I lost

  • @yurypopov6149
    @yurypopov61492 жыл бұрын

    I have a mixed feeling after watching that video. Definetely presentation skills should be mastered, still I am convinced that she rehersed several times. The fundamental fear that anyone can relate to - is fear of not be liked. That fear transforms in the motive to prove others that you deserve to be liked. But no one really cares. You either come and appear who you are and transfer a signal of genuine person. You either step out of comfort zone and be a completely different person. Being in between - just not convincing. The subject is very wide and it starts with ethimology of word negotiate, that have roots back to time between Roman wars, when you can do nothing "otios" or you make yourself busy "neg otios". So negotiation and business are indeed simular words... and so on...

  • @MarkJeffries
    @MarkJeffries6 жыл бұрын

    I'm sorry but this is simply a collection of random words and the unconnected quotes of others. I was hoping for some fascinating content...The search goes on.

  • @nighthawkviper6791

    @nighthawkviper6791

    4 жыл бұрын

    Purdue replaced Trump's Art of the Deal with this meathead, vomiting the work of others.

  • @jameswinterfield765
    @jameswinterfield7656 жыл бұрын

    *

  • @itzzcuzimwhiteee
    @itzzcuzimwhiteee9 жыл бұрын

    ehh

  • @SKtheGEEK
    @SKtheGEEK5 жыл бұрын

    why exactly you are talking ???

  • @MattXD95
    @MattXD957 жыл бұрын

    Come on

  • @ssc_cgl_2024_topper
    @ssc_cgl_2024_topper Жыл бұрын

    Kids attendance here😂

  • @benotaku3296
    @benotaku32967 жыл бұрын

    The presentation is all over the place and not captivating. She perhaps has the facts but she does not take us from point A to point B.

  • @zipperwax8372
    @zipperwax83727 жыл бұрын

    I heard goat, maths and .......zzzzzzzzzzzz. Where's the money?

  • @BJ-dd9ek
    @BJ-dd9ek5 жыл бұрын

    i repeated this video more than 5 times. but i think this is not good video.

  • @kelvindiaz6139
    @kelvindiaz61395 жыл бұрын

    thick women winning

  • @guillaumenouri6903
    @guillaumenouri69038 жыл бұрын

    She blatantly stole that story at the beginning about the buck and the barn... It's from the book 'how to win friends and influence people' by Dale Carnegie, which has sold over 16 million copies. I don't doubt for a second that she has read that book since she's into business. Check it out if you want, chapter 3 of the book on the second page of the chapter. It's a great story with a practical moral, just no need to pass it as one of hers...

  • @polinaruseva9752

    @polinaruseva9752

    8 жыл бұрын

    +guillaume nouri - Hi Guillaume, I see your point, at the same time I hope I can change your opinion with this small clarification: I know Maria personally (she is a good friend on mine). She grew up in a farm and her dad keeps a nasty scar from that buck's horns... I think it is ok for something described in a book to also happen in real life :) I guess the buck makes a good example of how to influence animal behaviour and I bet it is described in more than one book. Best, Polina

  • @kingech_B15
    @kingech_B152 жыл бұрын

    THick

  • @vikivoicecoach
    @vikivoicecoach3 жыл бұрын

    I did not learn the art of negotiation, not a great talk

  • @LieveVereycken
    @LieveVereycken6 жыл бұрын

    X

  • @rowanwood5397
    @rowanwood53974 жыл бұрын

    greece produces a lot of geniuses, and a lot of peasants. i wish they could elect a leader to fix their systemic problems.

  • @1914_
    @1914_7 жыл бұрын

    Thick af damn

  • @InTheMusicBox
    @InTheMusicBox7 жыл бұрын

    I found the hook that she used (the whole goat issue) completely inappropriate and pretentious. I do not understand what was the point of it, other than telling us that her dad is an electrical engineer and a golf champion.... And I really hate it when Greeks quote ancient Greeks. Aristotele's logos-ethos-pathos is not that related either, it is just name dropping. Speaking that slowly, would definitely make her a rather bad negotiator - or speaker, so I do not see the point of any of that.

  • @Aviao100
    @Aviao1008 жыл бұрын

    dont understand anything

  • @shahh7835

    @shahh7835

    7 жыл бұрын

    +ninuxy Looool deep

  • @topgun6674

    @topgun6674

    5 жыл бұрын

    Its because you are a pendeja!

  • @antons6417
    @antons64177 жыл бұрын

    Lacking

  • @BJ-dd9ek
    @BJ-dd9ek5 жыл бұрын

    Her lecture is too sleepy

  • @lindor1695
    @lindor16954 жыл бұрын

    Over weight immigrant teaches Americans negotiations.

  • @tubemate007
    @tubemate0074 жыл бұрын

    The worst TED talk?!? Ever watched!

  • @alinabizadeh9989
    @alinabizadeh99898 жыл бұрын

    she moves more, talks slow.. headache