Stop Managing, Start Leading | Hamza Khan | TEDxRyersonU
According to Hamza, managing millennials and knowledge workers the way we used to manage traditional factory workers can be disastrous. Speaking through his own experience of being managed and alternatively as a manager, Hamza makes the case that millennials must be lead, instead of managed and given autonomy to complete their tasks, so that they may grow and reach their full potential.
If you ask Hamza Khan about his role as a manager, he’ll tell you his approach to managing is to avoid it altogether. Before his success as an award-winning digital marketer and entrepreneur, Hamza was a student struggling to find a practical outlet for his creativity while pursuing a degree in business and political science at the University of Toronto Scarborough. In his third-year of university, Hamza switched his major and received a Bachelor of Arts to facilitate a future career in creative multimedia and storytelling. Since graduating, he has worked as a graphic designer and marketer, and teaches social media strategy at Seneca College. He is also credited with making Ryerson University Canada’s leading university in online student engagement.
This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at ted.com/tedx
Пікірлер: 813
Being a manager very often has nothing to do with being a leader. In my experience, to be a good leader high level of emotional intelligence is necessary. Being self-aware, being able to manage your emotions and emotions of others, motivation, empathy and social skills are the key here.
@akeemlawrence9750
2 жыл бұрын
🎯
@Bearnoats
2 жыл бұрын
Ya man. Work can be pretty rough but finding the best way to be optimistic and boost morale. Setting a good example for others and making some time to help those who are struggling is part of what makes a good leader. Managing is just a person who’s paid to be in charge of s group of people.
@mercury1love
2 жыл бұрын
Oh my gudneh
@perrymason866
Жыл бұрын
To be fair, not all managerial positions involve people as much as this - thereby negating the need for leadership skills. I see management skills as resource-allocation based and leadership skills as for the people-facing management positions.
@giuseppinastella9310
Жыл бұрын
Bingo. Its actually so hard sometimes
People are loyal to people, not companies ♥️
@HamzaK
4 жыл бұрын
💯
@u.ker.9509
3 жыл бұрын
BS, people come and go
@DJFAmenHeavy
3 жыл бұрын
@@u.ker.9509 So do companies
@haleyweatherall5090
3 жыл бұрын
This was great! Every single section of this presentation was awesome! Thank you for sharing!
@totafea8
3 жыл бұрын
Barely Loyal to people and themselve they gonna be loyal to a company
I'm a horrible BOSS coz I'm not a BOSS at all. I'm just a FRIEND, I'm a MENTOR, I'm a COMRADE, I'm a CHEER LEADER & I'm a COACH. Coaches don't play Ball, they motivate & Empower teams to win championships & take a step back, watch them do it. Please don't MANAGE; LEAD. Because you manage 'THINGS' & you Lead 'PEOPLE' Loved it !! You nailed it brother...!
@Jleigh225
2 жыл бұрын
This works great for employees that want to do well
I like his concluding point, where he said: "you manage things and you lead people".
@HamzaK
5 жыл бұрын
It's the truth, Auwal.
This is an AWESOME talk on leadership, I have done what he was expressing from 2004 to 2017 without i relishing which endorse me in achievements of an great Auto Crews of team during my STEC & HGST organisation Era ... thank you to my team and today when listen to HAMZA it make me realise how much perfectly in what he is presenting... thanks to Allah.
"Management is doing things right; leadership is doing the right things" - Peter Drucker Management is the efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.
@johnkim7802
3 жыл бұрын
Thank you for sharing this. Well said! Management is about "results" while leadership is about the process and meaning. Both need to get integrated.
@silionmp
2 жыл бұрын
ממש לא. לבצע דברים נכון זאת מקצוענות. לבצע מה שנכון זה ניהול. לבצע לצורך מטרה נעלה זאת מנהיגות
This is an excellent way to breakdown how to get the members of your team to outperform the traditional norms. I am a 1969 baby and Hamza Khan is absolutely right. In order for individuals to exceed your expectations and the expectations they have set for themselves, you must lead them! Let them go! People who are managed hate to go work on Monday. They are always watching the second hand tick around the clock and they are not as productive. Individuals who are 'properly' led are inspired [influenced] to be great. They virtually never leave 'work' because they are committed to the success of the organization. You manage systems and processes. You lead people. Great talk @HamzaK
@HamzaK
5 жыл бұрын
You've beautifully captured the heart of my talk, Shaun. Thank you for your kind words!
@fortyseventen
4 жыл бұрын
Agreed. When routine work becomes overly 'routine', it becomes important to find more important ways of motivating team members, like making them aware that they enjoy being there, by choice, so they are more likely to be in a positive state when there Or to realize the hidden value that exists around them. Or make friends with like minded people there.
@ammynicholson2791
Жыл бұрын
Great comment ❤!
Back in the day of old Indonesia, we have Ki Hadjar Dewantoro, a prince who chose to be a teacher for the new nation. His wisdom are really a guidance, 1. Ing ngarso sung tuladha 》 give examplary behaviour when you lead 2. Ing madya mangun karso 》 give encouragement to your team 3. Tut wuri Handayani 》give applaus when your team member fly high
Love your training and your style of delivery. So informative, thought provoking and easy to understand...straight to the point. Will be saving this to watch a few times. Thank you
Managing the work v. managing the person is a powerful way to unleash potential by trusting the person to make responsible decisions (100% autonomy) and ensure successful, measurable results are delivered (100% accountability). It is long overdue to move away from location/time based thinking and into outcome based thinking. Work is something you do, NOT some place you go.
@momop5553
2 жыл бұрын
Hence the great resignation ...
@lisaavalos6890
2 жыл бұрын
#$tttdff
@Vicious_Species
2 жыл бұрын
Not as simple as you made it out to be. Depends on what you do. The workforce is complex. So, your point is incomplete
@michaelbarata5221
2 жыл бұрын
@@Vicious_Species what’s missing?
@Vicious_Species
2 жыл бұрын
@@michaelbarata5221 Amazon for instance. Fulfillment Centers. Your point applies to management in the front office, the techies, hut not to operations on the floor. That's just an obvious example
Loved your talk! "We manage things and and we lead people." - 100 % spot on!!
Absolutely fascinating, great lessons on leadership. Thank you for sharing your story.
Managing people and not taking them for granted is a real and useful key. Excellent communication and pronunciation dear Mr Hamza Khan.
I just got promoted to a supervisor position, I'm so happy but at the same time so nervous, this speech has helped me a lot to get a better idea of what to do.
@malvinasarjveladze9824
2 жыл бұрын
Congratulations! I came here for the same reason, just got promoted to be a team leader
@salonyanand3047
2 жыл бұрын
Congratulations!! I am in the same situation!! Good luck to everyone sailing in the same boat 💥
@dinualexandru1148
2 жыл бұрын
Congrats all of you! I'm in the same position at almost 24 yo. I hope you will match your expectations. Hope you all have a worderfull week!
@jamesjames9810
Жыл бұрын
Same here
@simongoldwhite5813
Жыл бұрын
Hey have you overcome this problem or do you often get nervous?
Great presentation. People often talk about thinking outside the box without actually doing it. Your story is quite inspiring. Thank you
I was at this event, phenomenal speaker. I've actually since become a TA at Ryerson and have folded Hamza's management advice into how I run my classes.
@HamzaK
6 жыл бұрын
Thanks! And congratulations on the TA gig! I'm really glad to hear the lessons from the talk are helping you run your classes. Very, very cool.
@ateeqachand5391
Жыл бұрын
@@HamzaK sir plz mention those companies of Pakistan who have Follow this to strt leading
This is highly useful for my media team. KZread is gold. ♥️🙏🏼
@HamzaK
4 жыл бұрын
You're most welcome, Yash!
One of the best talks here. Thank you for inspiring me to be who I feel in my heart.
The most valuable 18min 12sec of my professional career. Incredible job!
Excellent talk, thank you. IMV a good manager (I've only ever worked for one), needs four qualities: 1. a good understanding of the business and finance; 2. good organisational skills to ensure people are clear about their roles and carry them out; 3. work hard as expected of employees, lead by example; 4. good people skills, motivating (I hate to use the word 'manage') staff to carry out their jobs effectively. Good management is almost invisible, it goes on behind the scenes, but bad management leaves huge gaps in morale & performance, & leaves a vacuum for the worst of office politics.
There are a lot of industries where it is difficult to continuously develop people professional and because of this they lose interest. I've seen see good articles where companies have directed training and focus into other areas of people's life with good results for a more continuous development like in arts or creative industries. I value learning very highly, I wouldn't want to work in a job where I'm treated like a tool to continuing working in the same way until I wear out! Thanks for the good points about "manage things and lead people"
@josedaniel1234
2 жыл бұрын
Interesting stuff can you link some articles
"Extended version of course" YES DUDE
Thank you. One of the best TED talks I've watched listened to. We all need managers like this. Exactly like this. 👏
I just could not understand from the beginning, but WOW!! In order to keep the strength are better to lead and coaching!. Thank you very much Hamza for this amazing presentation. Its one of those people from the Millennial.
Great communicator. I wholeheartedly agree that leading is better than managing. Help people to see the vision, want the vision, and the vision will become a reality.
I enjoyed this presentation and there is a lot of value for many tupe of industries. In my opinion, it is not a one size fits all solution. Customer facing organizations like a retail bank brach for example, would not function with you showing up 15 minutes late, as clients and associates would be impacted. However, businesses like the one you had, sure it does work for certain people. Unfortunately not everyone has the worl ethics you claim to have. Thank you!
@HamzaK
4 жыл бұрын
That's a good takeaway from this talk!
Manage the work and Lead the people. Excellent! Thank you Hamza Khan.
Your insight about leading a team is inspiring. During COVID, I made sure to regularly connect with my team and reassuring their hardwork will meet success, as their boss I should always make sure that they're not only doing the business for the company but also for themselves. Hope to see more awesome content! :)
@julienofelbanaybanay786
3 жыл бұрын
very motivational!
This was great! Every single section of this presentation was awesome! Thank you for sharing!
@HamzaK
4 жыл бұрын
Glad you enjoyed it, Martin!
"Your best work happens when your boss isn't breathing down your neck.". Worth the price of admission, even if you don't agree with it all.
@lukebannink5536
5 жыл бұрын
Meet him in real life then say that again
Bravado! I have changed career focus from the conventional business management paradox to a new business/ expansion project with a leadership position in the restaurant field. Hamza, thank you for sharing your experience, insights and advice. I will implement your points to create a cohesive, collaborative staff team within my development project.
@HamzaK
4 жыл бұрын
You're most welcome, Dale. All the best!
Hamza, well done. I begin my first real leadership role soon, and this was exactly what I needed to hear! I am going to empower my team, while they empower me!
Absolutely amazing insight on leadership.
Great presentation Hamza ji , Days are changing we must try best of our abilities with full potential. Thanks for the energetic talk ...Absolutely coorect Manade Things & Lead People.
Around 10:40 he talks about not focusing on outputs, but rather focus on mere outcomes. This is brilliant! This is used in television all the time, I've been seeing this for years but I finally got the context for it. Very good work
"You manage things, and you lead people". Thanks a lot In the near future, maybe machine or AI can replace human labor in some industries. Why not? So then, people will seek for some creative and motivative works to do. Are there still many people for us to manage? We must lead people, and manage things. Totally agree!
Amazing! Relevant not only for managing people, also for teachers and a lot more.... Thanks Hamza
Sir, Thank you for your excellent information on leadership and his success 👍🙏
Beautiful impressive amazing soul. Thank you, bless you. All your dreams come true.
I understand he got a good point. I also used to have this point of view bc this is how I can work well. But overtime I realized that this view is a bit naive. This is with the assumption that every person in the team can self-manage. In practice this is difficult to achieve especially if you work in a team with diverse demographic. My boss tries to manage with leadership. good thing he has good patience, bc even I'm frustrated with his problem bc some people just can't be left with "rooms for creativity". I learnt a lot from this and realized my earlier naivety.
Absolutely on point, well done!
I loved your talk Hamza....very motivating and thought provoking...been listening to it many times. wow
Very motivating and thought provoking session with Informative Idea for leadership qualities Instead of managing Thank you Hamza
You have to bring out the best in yourself! The best will Happen when you have a good Mentor. I would give my best efforts to work for you. You are my coach.
Quote: "You manage things and you lead people/" I agree. People are much too complex to manage. Too many emotions, thoughts, interests, wants, needs, biases, likes, dislikes which = too many variable outputs per management input. You'll never get maximum output trying to manage this range of human complexities, it's too complicated with too many unseen triggers for negative reactions and negative results. Leading is a support based creative endeavor/relationship. If people are giving the reigns, opportunity, and inspiration to be their best, then you never have to constantly tell them to be their best, they're already motivated. If they're motivated ppl will ask for input and assistance. If they don't, then they'll show this in their results and won't be around very long to drag the company down if they simply are interested in being productive and attempting to achieve at their highest level.
@andyd568
4 жыл бұрын
Your comment is too complicated.
@HamzaK
4 жыл бұрын
Well said, Stephen.
EXCEPTIONAL!!!! People 1st makes people put people 1st. An employee who is put above, will provide goods/services that put others above... everyone wins!!! Thank you for learning your skills early Hamza, and for sharing this motivating presentation!!!
Thanks Dear Mr. Hamza Interesting , thought provoking session. Great ideas for leading.
this is applicable in technology driven, innovative companies where employees love to dream big and do big things.
COVID times forced this vision to be a reality. My workplace for 7 years resisted this and now it does work like clock work. This talk is from a practical visionary
What a brilliant TedTalk - The last 90 seconds are phenomenal - This is the best finish I have ever seen !!! Highly recommended.
Amazing, so rare someone thinking like that, with trust that comes after time!
literally your ending speech hit me right in the middle awesome phrase and outstanding 18.12 video. thank you
He speaks as if all workers are self starters and self directed very progressive talk yet not practical for many industries.
@paulburton6688
5 жыл бұрын
Nonsense! He speaks about treating individuals as adults and equipping them to flourish and not controlling them.
@polishp86
5 жыл бұрын
All employees can be, you have to have a clear vision and mission that resonates-those that don’t fit it usually self eliminate, you can eliminate the others that don’t eliminate themselves.
@Fetchem1222
5 жыл бұрын
This is good Ted makes ya feel good. If you have the wrong people you’re going to have issues. Period
@nikolagenchev7161
5 жыл бұрын
True, in factories everything is set and planned years ahead. It is pretty hard to implement lots of creativity, even tho we all have infinite potential of it.
@chrisv.noire.6388
5 жыл бұрын
@@Fetchem1222 Not for long. If you have wrong people they don't get to stay.
I think his idea of leadership is great. But this works more in creative fields. Sometimes, it doesn't work in other fields though.
@al97093
5 жыл бұрын
Like in which ones?
@OperantSound
5 жыл бұрын
...like therapy. My team has a hard time meeting monthly quotas and entering documentation in on time.
@herientijuana
5 жыл бұрын
If you think you can't, you can't. If you think you can...
@etiennebongo5897
5 жыл бұрын
I think leadership is everywhere it's not necessary depends on the field.
@SiaarZH
5 жыл бұрын
oh boy are you wrong. as soon as you start believing your work/industry is non-creative you stop looking for opportunity to make it so.
Having just stepped into a supervisor position myself, this lecture has boosted me. The approach fits my style. Time to coach.
@modousow8832
3 жыл бұрын
Agreed! Congrats, and get after it. Been at it for 12 years now. Lots of ups n downs, but rewarding once you build the “right team” Cheers
@simongoldwhite5813
Жыл бұрын
ARe you dealing with this well or do you worry about people's opinions or get anxious sometimes?
Love this! How do you move a Theory X manager to Theory Y? I’m assuming acknowledgment is the first step.
Best perspective that I have heard concerning the new landscape
@HamzaK
5 жыл бұрын
Glad to hear, JP!
Agreed. I truly believe in leading and creating the nurturing environment
Oh! U truly are an inspiration for an young leader like me. Would love to follow and listen to all your Ted talks ♥️
@HamzaK
4 жыл бұрын
Glad to hear, Karuna! I have another TEDx talk on KZread about burnout. Check it out.
thank you Hamza. Great this
@HamzaK
5 жыл бұрын
You're welcome!
Today I admitted to myself I am a bad boss and ended up here. Just the affirmation I needed, very well put thank you!
@HamzaK
4 жыл бұрын
Glad to hear, Alan!
@ateeqachand5391
Жыл бұрын
@@HamzaK sir tell about implications in Pakistan about this topic
@simongoldwhite5813
Жыл бұрын
Hey Alan, have you overcome this? what makes you a "bad boss" is it a control issue?
Excellent presentation sir, stop managing, start listening is very interesting session. Thank you
This was very powerful and I gained a lot of knowledge from this talk
Saved! I'll listen to this one again a few times.
As a former High performance Sales Manager- Going 27 consecutive quarters w sales growth and 34 out of 35 quarters- one of the main contributing factors was me telling my sales team to never address me as their manager! I told them that your parents didnt raise you for 18 years, take you from totally depending on them and teach you independent living skills , so you can enter the world with a label on your forehead saying, management position available, please inquire inside!! No! No ! Never call anyone your manager! You are the manager of yourself and your life! That position is never delegate to someone else!! No one wants to be managed!! We love to be influence by individuals who know how to lead!! Especially those who are leading their life successfully! We all learn how to walk and talk by observing others and relying on ourselves!! Just get out of people ways and see them figure things out!! Thats how we all learn to walk!! We were and are relentless individuals!
@HamzaK
4 жыл бұрын
Love it, John! Congratulations on all your success.
Thank you Hamza. Your explanation has answered everything that I confront with generations of the older in my family. I have been trying to figure out why it is that some do not and cannot see the world other than what they know. Gen Y is exactly what you explain. I am generation Y and now a successful, generous and trusting person, that is self sufficient and fearless in growth. U have family, work and relationship balance as well as encouraging others to strive for their best of them. I love your talk. Thank you so much.
Brilliant talented and sharp insights. Thanks a lot.
0:16:27 Let's revisit the management paradox on more time 0:16:33 What is the role of management for the next generation?
@marbenaloc8826
3 жыл бұрын
nothing
This is brilliant. Couldn’t agree more. Only when you step away, stop ‘managing’ in the traditional sense, do you get the best and worst out of people. And getting the worst is fine... it just helps you quickly realise who isn’t right for your business or team. Don’t spend years forcing people to do a ‘good job’ give them space to do a GREAT job and the natural deadweight will be revealed.
Allowing someone to do what they love in their job and not "expect" then to work is also the key to success. Example. It is my job to sell product in retail, BUT I LOVE to help women feel good about themselves. So me being allowed to just be myself and HELP women at the boutique I work at, the sales increase. It is not about the job, but the journey that takes you to the destination.
Wow! What a nice way of delivering a public speech! 👏
Simple, concise and eloquently delivered. Well done.
@HamzaK
4 жыл бұрын
Thanks!
Love the examples you provided very insightful
As a leader, he or she should always lead by example, put your foot forward and do work you expect others to do and do all things in the open and do them well. Never ask anyone to do a task, but invite them to join you (the team). In most cases the team who sees their leader working hard will automatically want to help. I believe when we as leaders show the way by our hard work, involvement with our team and then have an honest follow-up for good and bad work. We develop a good team by our presence in the business we are challenged to run and operate. The leaders biggest challenge today is "social media vs. work ethics".
@HamzaK
4 жыл бұрын
Couldn't agree more, Carl.
Leadership is direction of intelligence, they understand how can bring the best out of each and every individual! Thank you Hamza Khan for great talk to empower next generation!
I need to watch this Talk again and again.
@HamzaK
7 жыл бұрын
Please do! And share it with anyone else who might benefit from this message.
@dummy_god67
5 жыл бұрын
+Hamza Khan ...i already did. I love the way u speak. I'm having the same kinda issues with my leaders or should I call em managers. They just manage n do not lead which I feel I can given the right platform.
Than you for your impressive presentation on giving autonomy to complete a taste rather than managing will help in reaching full potential
Pure gem absolutely loved this
Awesome, perfectly said.. 👍
That's was gooood.i just dealt I have both qualities but the most important out if the two is the vision. Be a boss yes, but take them on a ride, through, vision, coaching and mentorship. I like this
Leaders are followed even if they aren't in charge. All great leaders inspire loyalty and you literally feel like, "I'd follow him or her into battle or another job." I can name two or three in my life.
This only works if your creating something that is not physical. If your building cars as an example things like that need to be done effectively and on a schedule. Structure is needed in most cases but flexibility can be beneficial.
Awesome! And exactly why I work so well with my team's and constantly battle with my executive lol
Bravo! This is so insightful. I enjoyed it.
Great speech ,wonderful thank you sir
Very informative lecture . Thank you sir.
8 hour work day? My job wants me to work 24/7 with the workload of 3 people, with no complaints, no raises-- because I'm getting to learn and work in new technologies!
@randybyrnepersonal
4 жыл бұрын
D Uni - I agree, as some orgs are woefully under-staffed & have completely unrealistic expectations for what some of their people can do. When quality of life suffers, sometimes the only way to teach them a lesson (especially when you have raised the issue in a proper way) is to leave that org. I realize this easier said than done during times like these.
@roshanthapa9321
3 жыл бұрын
Randy Byrne I agree with you both. That’s what’s happening with me for last couple of years but circumstances are not allowing me to quit and this is a very bad time to quit 😀😀
Very lively presentation, best performance in Organization can be put up when works without pressure with independence
2021 needs to hear this. Man was working distantly (and effectively) 2 presidents ago. Well done. Well... done 👏 👏 👏
I am not a boss. I am just a friend, a mentor a comrate, I cheer leader and a coach. Lead but don't manage people.
I'd work for Hamza.Real Talk. #LeadersLead
@HamzaK
7 жыл бұрын
I would be honoured to work with you, my man. Let's make this CA x UK collaboration happen.
@ksruprai
5 жыл бұрын
Anytime. Drop me a message. Twitter, email. whatever suits.
@samiahmed6875
5 жыл бұрын
How you work with muslims, you sikh?!
@abelardokham
4 жыл бұрын
Mos Amaze Hamza is muslim name, I guess
@TheBree117
3 жыл бұрын
I just got a new puppy, trying very hard to make him stay on his mat. While watching this video, I couldn't help to notice how well trained this guy is to walk back and forth on the red rug! What was he talking about again? Lol!! But if anyone knows his trainer, send me the details! 😄
Very true. Great advice and words of wisdom
@HamzaK
4 жыл бұрын
Thanks!
Literally phenomenal
Very inspiring Hamza, love your speech
@HamzaK
4 жыл бұрын
Thanks, Alex!
Makes a good point on the first part of his presentation. Millennials are not tied to their desks but do get the job done.
@HamzaK
5 жыл бұрын
Yup!
This is gold 🌟🌟🌟
The thing that hit me the most is "coaches don't play ball". Damn it!! You are right!!
Feels good to be 20years and in a position where I can exercise these practices! Thank you
@HamzaK
4 жыл бұрын
You're welcome, Dwayne!
Yeah, this is true. Thank you to the good sir for putting this out, helping me out a ton.
That’s great. The best advice I received from my previous Director was manage time, lead people. Great perspective!