We love making these reviews and providing information to the public. However, buying new vacuum models at retail and spending time testing them gets pricey! If you found this video helpful or if we saved you a few bucks, you can thank us by giving a Super Thanks. It is not necessary, but it is always greatly appreciated!

@ShielaCannon

8 күн бұрын

I had to take mine all the way apart, I got it back together, but the handle won’t stay up. How do I take care of the handle.

Super high quality information, well presented. Great production and very thoughtfully curated. Will be consulting you for all my vacuum needs! Keep up the good work!

Very helpful! Thank you, I’ve never thought about how often I needed to clean all these parts.

Great, informative video Matt. I enjoy watching your videos very much. Great job. Hope you are feeling much better. As far as this machine goes, I guess if you enjoy doing a lot of maintenance on your vacuum then this is the machine for you. Dyson owners can appreciate a lot of maintenance too. Thanks for all of the helpful maintenance tips Matt. John in Ohio

@HouseOfVacuums

Жыл бұрын

Thanks John. I'm still testing positive but feel much, much better!

Hi, I purchased mine in December, i was vacuuming today and it shut off and wont come back on. What's wrong with it?

Excellent Matt no idea so much cleaning involved my vaccum working again!😊Thank you!!!

Excellent tutorial! Thank you so much for posting!

I know you had made a video already since your sickness, I hope y'all are healthy now! Anyways, it's great and helpful as always!

@HouseOfVacuums

Жыл бұрын

Thanks my friend. Still testing positive, but feeling much better!

Thanks for the video! Great info, Matt! I'm curious about the spray that you used on the microfiber cloth as you cleaned the dust cup. What was that?

Great video! I advise buying several sets of filters so you can wash the dirty ones and let them dry a couple of days.

Great video- is a big help - thanks

Tha thank you for all the help

@HouseOfVacuums

Жыл бұрын

Happy to do it!

Hi! I have stratos. In that head/NOZZEL area, one of my wheels is making squeaking sound. I got this in January of this year!

@HouseOfVacuums

Жыл бұрын

Try a single drop of oil where the axle and the wheel meet. That should help!

Hi, I just happened to subscribe to this channel just today. Awesome content.

@HouseOfVacuums

Жыл бұрын

Thanks for the sub, Jane! So happy we could help you out!

Thanks!

Awesome video! What are you spraying at 12:30 to clean the inside of the bin?

@HouseOfVacuums

Жыл бұрын

It is a product called Bee's Wax that is like a natural version of Pledge.

Wishing for the odor neutralizer there was a way to wash it or just like, chuck in some scented oil oil.

I had to take mine apart, I’m about to get it back together, but the handle won’t stay up. How do I get it to say up.

Just a note, you don't have to replace the odor neutralizer. If it runs out you can just remove it as it doesn't affect the performance of the vacuum

@HouseOfVacuums

4 ай бұрын

Correct. Although, I wouldn't remove it. Just leave it in place.... it won't hurt anything.

Looking for sensor cleaning shark cordless vacuum iz800 series help. Thanks to anyone. BTW this was a big help.

What is the small brush used for on the bottom of the duo clean by the nozzle trap door?

@jeffreymagni1272

4 ай бұрын

It's an electrical grounding point to limit static electricity.

Do The tiny rollers on either side of comb come out so I can unwrap hair in them?

@dennissmeiska9351

8 ай бұрын

You need a skinny flat head screwdriver to put under the wheel and then pry up. They will pop up then.

I have a stratos upright, the floorhead is not lighting up or brushes rotating suggesting no power. Where should I look, is it a nice switch in the floorhead the likely issue or something to do with continuity of power through the connections in the stalk from the main unit

@HouseOfVacuums

4 ай бұрын

Check the microswitch at the elbow to the machine. That is a common failure point. If that isn't it, odds are you have a bad circuit board and will need to replace the whole nozzle.

@jillchandler2651

3 ай бұрын

I have the same issue. Where is the elbow and the micro switch?

Weirdly, I cannot find the foam and felt filter on Sharks site (unlike to rotate toe sets for no downtime while drying). Is it the same filter as the Vertex or Apex?

@HouseOfVacuums

Жыл бұрын

Unfortunately they are different filters. Maybe give customer service a call? They may have them in the pipeline and haven't added them to the site. Hope that helps!

@Goldenhorse77

Жыл бұрын

I would like to buy an additional foam and felt filter also but haven't been able to find where to get them. Did you find where to get them?

My vacuum won't turn on I've tried 3 different outlets nothing it's not blocked anywhere

8:20 *I TELL CUSTOMERS EVERY TIME YOU USE IT !*

@HouseOfVacuums

Жыл бұрын

Fair enough... You can't clean them too much!

@charlesrodriguez7984

Жыл бұрын

@@HouseOfVacuums 🤣

How do I clean the plastic lid over the roller? Mine is so disgusting, and I need to take it off to clean it, and I can't figure it out. Pls help.

@HouseOfVacuums

4 ай бұрын

Hi there! Just after this video I have a nozzle tutorial. Look through our library and you will find it. Thanks!

I have a 1400 square ft apartment (First floor) with 90% carpet. Should I go for Dyson ball multifloor origin for $199 or Shark stratos for $299?

@HouseOfVacuums

Жыл бұрын

Personally, I wouldn't go with either. I think there are better options in that price point, case-in-point the Riccar R25S. That being said, if I was forced to choose between the two I would go with the Dyson. Main reason being that parts are pretty readily available for Dyson uprights, but impossible to get for Sharks. Hope that helps. Cheers!

@christinepratt4656

Жыл бұрын

The Riccar requires a disposable dust bag. No thanks. My personal verdict is still out on the Shark Stratos, since I just bought one. But it seems to need an excessive amount of cleaning for a machine intended to suck in dirt. Mine mysteriously shut off when I was halfway through vacuuming the livingroom -- only the second time I used it. Shark Tech support, of course, doesn't work on weekends. Exasperating!

@christinepratt4656

Жыл бұрын

Thank you for your video!

Mines died already Error code 10. Briefly starts then stops and shows a number ten. Junk:(

It aggravates me that Shark vacuums are the most common examples of people not taking care of their machines. They won’t run flawless forever unless you put some time in to clean it up (I know, strange world, a cleaning appliance that needs cleaning itself). I have one Shark, a Navigator Lift Away that has been THRASHED. It still works, and I’m doing what I can to bring it back to normal. TL;DR: Please. You paid good money for this stuff. Take care of it.

I have this vacuum and idk what is wrong with it the vacuum won’t turn off and yes I mean off I was using it one day just fine and the next time I used it it wouldn’t turn off I unplug it let it sit and then once I plug it in it just turns itself on and won’t turn off it’s like the button dosnt respond

@_vAkuma

Жыл бұрын

Pls help

Shark needs to work on their cyclone design! For starters, it's upside down!

I keep getting stuff in my eyes when using my stratos 😢 smh

@HouseOfVacuums

4 ай бұрын

So sorry about that! Not fun.

I am the design manager of this product, really thanks for your guide, u can send me email if you have any questions

@HouseOfVacuums

Жыл бұрын

Hi Liu Peter! I'd love to chat about the vacuum design and ask you a few questions. Can you shoot me an email at hov@thehouseofvacs.com? Thanks!

@UWDawgMom

Жыл бұрын

Does the soft roller stop working like it did on my Vertex? That's the biggest issue stopping me from buying this vacuum.

@rockgod10420

Жыл бұрын

What is the random brush on the bottom of the duo clean used for

@IAWS

Ай бұрын

Mines died, error 10. Spins up then stops instantly 😢