Scam losses: Who should bear the responsibility? | Heart of the Matter podcast

The scourge of scams continues unabated in Singapore with nearly 23,000 people falling victim in the first six months of this year. With increasing sophistication from the fraudsters, is public education enough? Should banks pay for some of the losses? If so, how can liability be fairly decided? Steven Chia speaks to Jansen Chow, co-head of fraud, asset recovery and investigations practice at Rajah & Tann law firm, Assistant Professor Nydia Remolina, from the Singapore Management University’s Yong Pung How School of Law and Ho Geer How, whose mother lost over S$190,000 to a scam.
0:22 Intro
1:57 Why scams are getting more prevalent
2:37 How Ho Geer How's mother lost S$190,000 to scammers
6:15 Falling for scams - more common than expected
7:14 Is more public education the solution?
8:00 Fraudsters getting more sophisticated
9:38 Who should bear responsibility - user or bank?
9:57 Should social media platforms be liable?
12:28 Is cross-border cooperation possible?
15:38 What is the bank's responsibility?
18:26 Measures that have been implemented in recent years to stop scams
22:28 The rise of AI in scams
23:47 How Geer How has changed the way he manages his mom's money
29:15 Outro
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Пікірлер: 144

  • @coolocean11
    @coolocean119 ай бұрын

    Bank should be held accountable as well. Their frame work have been to relax until money laundering,cybercrime and scams are getting more frequent in years to come.

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @tengfs

    @tengfs

    9 ай бұрын

    Especially the receiving bank that harbours the mule accounts until police reports have been made and the police ordered the bank to freeze the account. It’s like locking the stable when the horse has bolted

  • @ryanwoody77
    @ryanwoody779 ай бұрын

    Do away with total digital banking. Issue a physical card token that is easy to carry..

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @Buttercookies0
    @Buttercookies09 ай бұрын

    Children of elderly parents. Perhaps you can help your parents to minimize the loss in the event of falling into scams. If they have big sum of money that is not in urgent use, put it in a FD with a separate bank, different from the current one that is using the banking app. For this second bank, there is no need to download the app since it is an FD and once matured, just go to the bank directly. This helps to reduce the risk of losing their total life savings thru the digital banking app. Of course, the best is to be alert and not be enticed by too good a deal.

  • @ocswoodlands

    @ocswoodlands

    9 ай бұрын

    1 year T bills the best. Try scamming the govt treasury lah 😂

  • @CalvinK-the_old_fogey

    @CalvinK-the_old_fogey

    9 ай бұрын

    But elderly folks are not the only victims. In fact non-seniors form the majority of scam victims.

  • @Buttercookies0

    @Buttercookies0

    9 ай бұрын

    @@CalvinK-the_old_fogey To whoever who thinks the advice helps too.

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @ArabicReja973
    @ArabicReja9739 ай бұрын

    Last year, the Philippines 🇵🇭 authorities closed 175 Chinese gambling organizations, and deported 40,000 Chinese nationals who entered into the country and worked illegally, many as *online scammers and other shady activities.*

  • @enghockchua8230
    @enghockchua82309 ай бұрын

    I think it's pretty stupid to think of the reimbursement of scam will embolden consumer. Ask yourself, if this law come in place. Will you be running around and willingly let people scam? This is the stupidest argument I ever heard. This is like saying if government pay our hospital bill free of charge. People would be going around injuring themselves since it's free.

  • @caitlinyyen
    @caitlinyyen9 ай бұрын

    Since banks now literally coerce their customers to digitalize, they ought to bear the bulk of the responsibility to put things right.

  • @Cysecsg

    @Cysecsg

    9 ай бұрын

    Talk is cheap. If bank don’t digitise, there will be no such things as online payment of any sort. No more grab, credit/online payment. You may be a hermit, let’s just ask your friends and family if they are as well ok? Ocbc tried to limit users from downloading external apk file and see the backlash from ppl? Ultimate decision lies in the hand of us and no matter the security they put, some people are still dumb enough to give up their money to hackers. Why not tell them don’t use smartphone at all?

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @JJRed888
    @JJRed8889 ай бұрын

    Sometimes when you check the bank's notifications box, both advertisements and transaction information are affected. The notification option for advertisements should be separated from transaction and security information. We do not want to be constantly bombarded with promotions which we are not interested in, so we only want to avoid this.

  • @bobafett5757

    @bobafett5757

    9 ай бұрын

    Do u know that you can deactivate the notifications box ?

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @adamkoh5409
    @adamkoh54099 ай бұрын

    Anyway, when hugh amount is transacted, bank should seek confirmation from account holder(s). Then account owner will acknowledge. Bank received acknowledgement, then they release the money. Similar to verification of account (during our initial login).

  • @makwoon3635

    @makwoon3635

    9 ай бұрын

    Scammers are very cunning. They break huge amounts into several transactions. By the time the bank got alert, most probably it's just too late .

  • @adamkoh5409

    @adamkoh5409

    9 ай бұрын

    @@makwoon3635 That's very true.

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @simplyme3306

    @simplyme3306

    9 ай бұрын

    scammers hacked into the users' phones and changed the settings or they delete the notifications, the scammers control their phones and approve the changes etc before the victim sees them. This is the issue.

  • @makwoon3635

    @makwoon3635

    9 ай бұрын

    Aiyo, just use physical token for pins and banks have double security by rejecting all unknown apps downloaded.

  • @jbrkjferkjbekjb
    @jbrkjferkjbekjb9 ай бұрын

    The interesting thing is that lawyers like Jansen often have the banks as his clients. One wouldn’t expect him to raise strong arguments to apportion liability against the banks.

  • @englianconnietan1931
    @englianconnietan19319 ай бұрын

    Banks should protect the money we trusted to them. Our CPF monies should be protected by CPF. How can so much money be so easily removed from our banks n CPF? By now they should know about scams n seriously think how to protect our money. If banks n CPF made it so easy for our money to be moved out of our account, they must take full responsibility to pay is our money. If we are not ready

  • @shurinhaha
    @shurinhaha9 ай бұрын

    I always feel like whoever insisted on phasing out Tokens should be held accountable.

  • @bobafett5757
    @bobafett57579 ай бұрын

    *I am surprised on how vulnerable our banking system nowadays unlike the good old days and thats so paradoxical*

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @shuchanwong5054
    @shuchanwong50549 ай бұрын

    According to the Swiss Cheese Model, scams will not materialize if there are three layers of control or protection by consumer, bank and government collaboratively.

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @melaniamonicacraciun9900
    @melaniamonicacraciun99009 ай бұрын

    Let them web technologies work for you friends, bringing Singapore inspirations world wide, we are here to connect people and learn to be supportive, helping each other and ... becoming a big nice global family..the best way to prevent further war disputes and find only business interests to share so no evil could ever dare to harm us anymore ❤

  • @swqqwwer
    @swqqwwer9 ай бұрын

    What about the platforms such as Facebook that collect ad revenue from scammers. Since they facilitate the scams and profit from it, shouldn't they have some accountability / responsibility?

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @giantwhale621
    @giantwhale6219 ай бұрын

    If there is a loophole in the banking system, where I think is not likely..then the bank will be held responsible. But if because of your ignorance and believe the scammer, you will stand to lost out.

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @adamkoh5409
    @adamkoh54099 ай бұрын

    Think if huge amount transaction, no matter what, bank should notice account holder (s). Either by calling, sms, email and snail mail 😇😇

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @bobafett5757
    @bobafett57579 ай бұрын

    *Online banking transactions nowadays is like you are mazing inside the Pandora box*

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @ahsenglah
    @ahsenglah9 ай бұрын

    Hi Steve, this is a worthy story. For your further reference, please look into some tech like Passkeys, and perhaps what some crypto companies like Gemini Singapore has done to prevent scam. I would also suggest that you include some cyber security tech person to interview. Cos they may be able to provide suggestions to prevent SIM swap, phone hijacking, etc. Thanks for doing such wonderful work! 😊

  • @rusmanhl56
    @rusmanhl564 ай бұрын

    Use the biometrics such as Finger scan or Eyes scan for any trigger of money transfer, whereby owner has to scan their finger or eyes scan to approve this (including each parties at joint owner). Nation education, makes cybersecurity as part of everyone education through (TV, News, Library, Free training, etc), thus everyone equipped w good knowledge to minimize potential of being scammed. Bank to deployed AI which can smells the anomaly whereby unusual behaviour will trigger notification, hold transaction, and biometric verification of the real owner. In summary cybersecurity awareness is everyone responsibilities and not only Bank, Bank clients, or Government, but everyone.

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    That is the earthly life we all have to face.😢😢😢😢😢

  • @edwardong981
    @edwardong9819 ай бұрын

    Good programme altho no solution

  • @cliz30770a
    @cliz30770a9 ай бұрын

    For joint accounts, is it not possible for banks to send a notification via sms or email to notify both account holders about the transaction? That is what most banks do even for single account holders. It should not be an issue for each account holder to know what the other is doing with their joint account. Safety and security should take priority over convenience. Otherwise, do not complain if one is too lazy to handle extra precautions like checking emails or smses.

  • @marktn9851
    @marktn98516 ай бұрын

    When liability is placed upon banks 100% who are the profiting entity, unlike ignorant consumers, any loopholes will be plugged at a jiffy!

  • @philipskhoo
    @philipskhoo5 ай бұрын

    Wonder why we are all looking at managing the scams rather than to check the growth of scams at the Root of it. Jus like drugs issue if the penalty is far more unattractive than the benefit for scammers, the growth will be checked. How much has been done to detect and scammers. Who is responsible for such efforts.

  • @adamkoh5409
    @adamkoh54099 ай бұрын

    If you know something is too good to be true. Don't take the risk (bait) lah.... invest with bank if you really not sure how to invest. At least when invest with bank, you get better assurance. 😇😇

  • @vvvv5287
    @vvvv52878 ай бұрын

    For joint accounts, make it compulsory for joint account holders to have notifications and questioned the dubious transactions

  • @franko1904
    @franko19049 ай бұрын

    Banks must bear the cost! When banks bear the cost, they have the POWER to make sure that the police force works harder to crack down on the scammers. If the individuals bear the cost, do you think the police bother?

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @LifeHacksProducts
    @LifeHacksProducts9 ай бұрын

    Scammers are doing it because it is very hard to trace the money.

  • @thinkpadx60
    @thinkpadx609 ай бұрын

    do not use mobile banking for starters, perhaps that will reduce the chances

  • @david888a

    @david888a

    9 ай бұрын

    This scam is not perpetuated by mobile banking,it started with a phone call for unpaid medical fees, I believed, n was told that her banking account was used to launder money ,it’s a well scripted scam that caused her to be fearful thus she “co-operated” with the “police”. Scam artists r smart.

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @englianconnietan1931
    @englianconnietan19319 ай бұрын

    Why not warn these scammers life sentences or death sentences. They are too brave, it's scary. No serious punishment mentioned.

  • @tengfs

    @tengfs

    9 ай бұрын

    They won’t budge because they know the law cannot catch up with them as they are based overseas but they make use of local money mules to receive and transfer on their behalf

  • @maggiemee2978
    @maggiemee29789 ай бұрын

    Bank held accountable? Nah.. CEO of banks would be the first to get bonus and salary increment and laugh at the peasants making the money for him. Its just pure common sense to them sitting in that position.

  • @vvvv5287
    @vvvv52878 ай бұрын

    All banks should have a “peek balance” like POSB. It helps

  • @Humorousguy64
    @Humorousguy649 ай бұрын

    Always advise family members to speak out when not clear abt online buying apps or ppl asked or call for transferring money ...open out and speak out . Is not the banks faulty if you yourself give way ...and for our CPF money got scammed of cos gov needs pay us back ..

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @vvvv5287
    @vvvv52878 ай бұрын

    Yes, fake the voice of her insurance agent. My relative nearly got it. Fortunately she did not have paynow. The scammer asked her to seek her friends or family members to do the paynow. I sensed something not right and told her it was a scam. The amount was small. I forbid her to have any digital platform on her phone. She is above 70 years old. The scammer even sent her the bank account and balance to make it so genuine!!!!😡😡😡😡

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    For the scammers they do not see it as a crime, just like hackers. If hackers and scammers come together as one, they will be INVISIBLE. S

  • @user-kq8bq2bl3u
    @user-kq8bq2bl3u8 ай бұрын

    Regarding the guy's mother's withdrawals: as it was done in person , with identity card, no notification would be sent.

  • @YMWong-cb6ke
    @YMWong-cb6ke4 ай бұрын

    Unless a scammer can withdraw your money from your bank account without you providing them with your pin number and one time password, then the issue is solely your own fault. This is the same as if you carelessly drop your pulse, someone picks it up and don't return to you, you wants the bank to pay you. How unreasonable are you?

  • @deschan2246
    @deschan22469 ай бұрын

    Bank

  • @xjp
    @xjp9 ай бұрын

    if banks are not partly responsible, would it be better in future to report the bank that the victim was with? Keep the general public well informed on the victim bank that was scammed. Otherwise, one can't stop thinking that the media were protective of the banks and the banks were in fact responsible for being weak in processes..

  • @theachilles96
    @theachilles969 ай бұрын

    Banks should revert back to physical tokens. Digital tokens on the phone can be manipulated by malware. The fact that SPF has constantly reminded people about scams and yet people still fall for such scams... it's the people fault honestly. Shouldnt expect banks or SPF to help you when it is your own mistake.

  • @kc-st
    @kc-st9 ай бұрын

    I see Steve, I click play.

  • @deschan2246
    @deschan22469 ай бұрын

    Scam starts at home !!!

  • @user-db4zh5rp6v
    @user-db4zh5rp6v9 ай бұрын

    Always remember this DTA (Dont Trust Anybody).

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @ihs51
    @ihs519 ай бұрын

    I got scammed by a person claiming that he came from a poor background selling oranges 🍊 so that put me off guard

  • @kc-st
    @kc-st9 ай бұрын

    17:50 the bank did its best. I don't fault the bank in this case. Its always someone else's fault huh. Not your own.

  • @allensunny5855
    @allensunny58556 ай бұрын

    Bring back the tokens! Impossible to be scammed

  • @meowth27
    @meowth279 ай бұрын

    Thats kinda fault pushing technology too fast for people who are not ready for it.

  • @makwoon3635
    @makwoon36359 ай бұрын

    Banks should let the account holders do thumbprint authentication for withdrawals or transfers, then it will be very safe.

  • @bobafett5757

    @bobafett5757

    9 ай бұрын

    Thats even more dangerous

  • @makwoon3635

    @makwoon3635

    9 ай бұрын

    @@bobafett5757 then all banks should do like what OCBC did. Do not allow foreign apps to be downloaded.

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @user-iw1bs6mq3t
    @user-iw1bs6mq3t9 ай бұрын

    😮

  • @junehanzawa5165
    @junehanzawa51658 ай бұрын

    Always ask personal questions that only your relative you're speaking with would know if you suspect anything. That's how to get around AI voices faking their voices.

  • @ocswoodlands
    @ocswoodlands9 ай бұрын

    How to prevent becoming a victim of scams? For adults - engender within yourself a sense of entitlement, of self importance and of no fear when dealing with authorities. Why? when the "police" or "MAS" calls you - tell them if they want your cooperation ask them to pay for YOUR grab fare to the station or MAS building. Afterall, they are the ones who want you to cooperate with them and not the othwr way around 😂😂. whats the worst that can happen if its for real? sentenced to death?? lose citizenship?? 😂😂😂 in short, its called a Limpeh attitude.

  • @kengleetan63
    @kengleetan639 ай бұрын

    Don't use mobile platform for payment matters. There problem solved!😆😆😆😆

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @6-4--1
    @6-4--19 ай бұрын

    50 cent beef FM broadcaster but with bob pizza

  • @richardtan4179
    @richardtan41799 ай бұрын

    people are stupid to be con not scamers are smart. when i receive such calls, i FORK them with vulgar lingo.

  • @Puiz4Life
    @Puiz4Life9 ай бұрын

    Banks have all the customers data, they know how much the average customer transfer, deposit and send. If the average customer suddenly request a large money transfer out of their own bank into an unknown bank in Singapore or an overseas bank, that they do not usually deal with, it should be flag as out of the ordinary and locked with a cooling period of a few days before the money is sent. All banks should have an active unit that make calls to customers who are flagged to make sure the transfer is legitimate. Don't tell me an 60 year old auntie or uncle who has no previous dealings with sending money to India or china in large sums who suddenly increase transfer and sending large amounts be legit. Giving a 3 minute call might save someone of being robbed of their life savings.

  • @ClaraFlater_than_surface_board

    @ClaraFlater_than_surface_board

    9 ай бұрын

    Should you also be called to have your breakfast lunch and dinner?

  • @david888a

    @david888a

    9 ай бұрын

    In this instance n based n this story, it wasn’t a transfer, it was an onsite withdrawal n the teller did asked the 76 year old lady whether she was scammed n she replied no. Banks have fraud department n any abnormal transactions will be flagged,just like the guest in this program that her transfer of money to her sister in UK was blocked numerous time n she had to call the bank to unblock

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @brackpersian
    @brackpersian7 ай бұрын

    the dude with his mom being scammed 100k really black face lol

  • @jarrodyuki7081
    @jarrodyuki70819 ай бұрын

    s-o+ cross sections about scammers and pirates stealing!!!!!!!!!!!!!!!!1

  • @jarrodyuki7081
    @jarrodyuki70819 ай бұрын

    nothings easier than condmen a wrgondoer nothigns harder than to understadn him!!!!!!!!!!!!!!!!!!!!!!

  • @6-4--1
    @6-4--19 ай бұрын

    เราไม่ยอมสนใจดูเองก็เราไม่ค่อยได้เก็บข้อมูลเราจดจำได้เห็นจำจดจำเป็นข้อมูล

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    Maybe the govt should recruit the scammers to work for them😢

  • @fidelcatsro6948

    @fidelcatsro6948

    9 ай бұрын

    good idea, start a new National Service vocation: IT anti terror task force

  • @antihunter
    @antihunter9 ай бұрын

    using AI is only intended to target sophisticated person with high networth. It doesnt occur for low SES peasants as its not worth the effort.

  • @kingseiryu929

    @kingseiryu929

    9 ай бұрын

    Low high ses, 10k is still 10k

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    20 years or more jail time and 25 strokes of the cane may help the situation.

  • @Darkshogun7584

    @Darkshogun7584

    9 ай бұрын

    Perhaps life imprisonment or even death sentence as deterrence?

  • @f13688

    @f13688

    9 ай бұрын

    Happened because of Banks / Companies Insiders’ Jobs, who know ALL customers’ details (PDPA) + Outsourcing their Call-Centres to foreign countries which customers are UNAWARE of when calling 👎 Local Moonlighting Property Sole-Proprietor guitarist, conspired with Filipina Pub-singer wife + brother (To Exchange S$100 cheque To Manipulate Account-Cheat), Cheated customers + agents on GST (Non-Compliance to IRAS); HDB commercial-assignments Under-Declarations; Agents Commissions + Deposits That Bastard called me in 2022 by Voice-Over-Internet by displaying 3 - - - *To Transfer S$500 by his personal-voice-msg, because his h/p number had been changed to new number, as many victims are going-after him who is HIDING* Share-Remisiers who Cheated customers by clearing their cheques but No-Trade done, illegally trading their shares + Not paying customers without getting caught when M.A.S. said could be reprimanded. P.M. office, Government authorities have police-report + all documents-proofs but No Law-Enforcement Action / Justice taken so far

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    People are generally very wick and evil because we live in a fallen world.

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    Be truthful please why only android not ios😢😢😢😢😢

  • @fidelcatsro6948

    @fidelcatsro6948

    9 ай бұрын

    really???

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    Already the two superpower and enemies, nobody can be done.

  • @fidelcatsro6948

    @fidelcatsro6948

    9 ай бұрын

    theyre so powerful even if theyre state sponsored we cant say or do anything just like the lab propagation of covid

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    Why not engage the scammers themselves

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    The system allows APK

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    As the population ages more scams will happen, the system will not stop IOT AND SO THE GOOD GUYS WILL COME MORE AND MORE AND MORE AND MORE PROTECTION FOR DIGITALIZATION TO CONTINUE. THE NATION CANNOT STOP SICIAL MEDUA OR THE LIKES

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    All this is called SINFUL NATURE OF HUMANS. 😢

  • @PAPNOaccountability
    @PAPNOaccountability9 ай бұрын

    After 50 years of rule - uninterrupted - the PAP has failed to develop sustainable (population growth, education and economic development) policies that will enable locals to drive our economy, that is, creating jobs and attracting investments, with foreigners playing a complementary role. Instead, the situation has been turned on it head. Foreigners are now the main force behind our economy and Singaporeans are playing the supporting role. Lees’ words, not mine. Dr Chee Soon Juan

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    The next time will be AI SCAMMERS

  • @edwardlumsianming3430
    @edwardlumsianming34309 ай бұрын

    Maybe ask the MOF

  • @MyThought2024
    @MyThought20243 ай бұрын

    Don't just advertised how many people been scam or the amount been scam. Just advertised how many cases solve and amount recovered back. Alternative keep cash at home or just lock the money up.

  • @6-4--1
    @6-4--19 ай бұрын

    เรากลัวหลายๆเรื่องกลัวตัวเองเข้าใจผิดเพราะเราไม่ได้จดจำเราไม่ค่อยเคยเห็นเราจดจำ

  • @fidelcatsro6948

    @fidelcatsro6948

    9 ай бұрын

    sawadeekap

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