"I hope I get there ethically." Best Wendell Video ever. LOL.

@NeverlandSystemZor

4 жыл бұрын

That had me rolling...

@mk500

4 жыл бұрын

I laughed so hard! Well done Wendell!

@dpokor

4 жыл бұрын

Then proceeds to beg for Patreon subs like a regular e-thot xD. We're approaching levels of clown world that shouldn't even be possible

@hemmoau

4 жыл бұрын

NA NA imagine thinking this unironically, wow

@LOUDcarBOMB

4 жыл бұрын

Perfect time to use this: "Behind every great fortune lies a great crime."

This is _exactly_ what I want from this channel, esoteric tech, quirky skits, and ethical behavior!

The whole video is black-white, unexpected.

@More_Row

4 жыл бұрын

Noire...

@unclerubo

4 жыл бұрын

@@More_Row Noire et blanc? ;)

@ACLucian79

4 жыл бұрын

@@unclerubo film noire , maybe :)

@unclerubo

4 жыл бұрын

@@ACLucian79 Yeah I got that, it was a joke because "noire et blanc" means black and white in French. Maybe you knew that too and we are both idiots :)

i see you borrowed bryan lundunke's camera for this video

@stranger7968

4 жыл бұрын

Or maybe he took apart their own camera and removed the IR filter.

@Maxjoker98

4 жыл бұрын

@@stranger7968 Well, he *does* looks hotter in IR.

@cbremer83

4 жыл бұрын

Now he just needs to do some vids about OS2

3:08 I love your integrity. :)

When I was in the USN in the mid 80's we had just started getting SMT gear. These sorts of thermal failures were very common back then but going the other way. The gear would work cold but fail once it reached operating temp. It was a nightmare to diagnose because a lot of these failures shut down the gear when they happened so we'd have to physically disengage safety interlocks to keep the gear running long enough to find which board was bad, we sent all defective SMT boards to the depot for repair or replacement. At the time the training program for SMT replacement had something like a 2 year backlog.

Small batch electronics... such a recipe for disaster.

Excellent troubleshooting Wendell!

The stuff you learn on this channel .... amazing

That Casablanca intro reference! Well played, Level1! :D

I love this creative style Wendel. Please do more videos like this.

REALLY like this one-off video Wendell. Nice job. Well done! 👍

Love it. Stylized Diagnostic Analysis, I think you're onto something.

You do a great job with your videos. This is very informative.

Enjoyed the introduction and the rest of the video.

A cold bug above ambient temperature? Also they have to change the moniker from Dominus Extreme into Exterminus Doom 😅

@Megalomaniakaal

4 жыл бұрын

Guess what happens to tin below 13 degrees Celsius?

@johnnychang4233

4 жыл бұрын

@@Megalomaniakaal Tinfouled?

@Megalomaniakaal

4 жыл бұрын

@@johnnychang4233 Becomes alpha-tin(above 13C it's beta-tin) a non-metallic powdery form, with the right process it can be a semi-conductor IIRC, but basically in natural form it just becomes non-conductive. Which is why soldering tin is never pure.

@johnnychang4233

4 жыл бұрын

@@Megalomaniakaal Is that why they use Indium as solder between the IHS and the die substrate?

@Megalomaniakaal

4 жыл бұрын

@@johnnychang4233 For it's specific characteristics yes, but probably less for the electrical conductivity characteristics and more for the thermal conductivity characteristics. The way it expands and contracts fits the needs just about right, I'd wager.

Really fine video! Thank you for this.

A great piece of work figuring out the problem(s). What a RMA nightmare.

I just want to say as someone that's usually exclusively a viewer of the news the black and white drew me in. Very smart choice Wendell, you'll be selling me pop tarts through my advertisement profile in no time. Interesting video on top of that, of course!

on a similar theme I would recommend Pablo Triana's "Lecturing Birds on Flying", Taleb in the foreword to Triana's book says " Instead of making probabilistic assessments about Black Swans, they should have insured some kind of robustness to them"

That is some good troubleshooting, folks. Well done 👏

Nice find, very well played sir.

der8auer made a Note about that in one of his last Videos (Project Irrational), at least in the German Part. But good to hear that you figured it out Wendel. What would we do without ppl like u? Keep up the great work m8 :)

Loved the style

My new Apex Z590 has this problem. I tried the hair dryer, and it works. I'll tell the RMA people about it. Thank you so much, this was very helpful!

This is fantastic, keep up the good videos

Good video like the format on this one

Never get tired of your charm.

Love the Noire theme :)

@robd3747

4 жыл бұрын

Level1 After Dark

@jamerican347

4 жыл бұрын

Seán O'Nilbud Both spellings are correct... en.m.wikipedia.org/wiki/Noir

Reminds me of back around the year 2K, the dual socket 1Ghz Intel boards had a defective voltage regulator the manufacture wouldn't replace. Had to learn how to solder and buy the right voltage regulator from Radio Shack and replace on my own.

Always the best from Wendell!

Great video Wendall, no wonder De8auer changed those resistors in his last video

AWESOME my Friend - Thanks

This is a really cool video, thanks

That's the same motherboard as in one of der8auer's recent videos. He replaced some parts on it to make it work.

@Level1Techs

4 жыл бұрын

The plot thickens?

@samuelschwager

4 жыл бұрын

@@Level1Techs Asus offered to fix it/replace it for him but he chose to fix it himself ;)

@samuelschwager

4 жыл бұрын

@@Level1Techs kzread.info/dash/bejne/fZ-fy7h8mMzXorA.html at about 8:26

@bothellkenmore

4 жыл бұрын

Yeah I saw that. I missed the 1st vid so didn't know what he was up to, some reason I wasn't curious cause der8auer.

@gtijason7853

4 жыл бұрын

@@Level1Techs What's strange is in both part 1 and part 2 of Romans video where he fixes the problem he states that because of a misplacement of an smd resistor by Asus was the problem kzread.info/dash/bejne/nZh1sMuHqraaibg.html

Just wanted to say I loved this video :)

You just saved me a bunch of money and a nightmare .. I'm a system builder for 30 years now and have been wanting to buy this exact motherboard and have been researching it for a few weeks Asus is one of my preferred board manufacturers and have never had a problem with there boards. Thanks for saving me a nightmare and will wait till Asus fixes this issue.

This is why this channel / forum is awesome

Thank the lord for smart, investigative people like you.

I'm unsure why, but I thoroughly enjoyed that intro and music! Perhaps I'm being silly, but it being in black and white just seemed easier to watch for some reason, less overwhelming

So good thanks!

That explains a few things. Thank you for the information. Damnit ASUS!

nice job! your the man!

Very interesting story that brings back a few memories. As a authorized Apple service tech back in the last 90’s I had something like this happen to me. I worked in a authorized Apple service centre that replaced logic board’s (motherboards) on Apples G4 cube $1800. They didn’t sell that good and everything worked ok until someone plunged in external USB amplifier and a set of Harman Kardon speakers. Can’t remember exactly what the problem was but Apple’s replacement boards had some kind of faulty component. They updated the board but only after going through a few hundred replacement RMA’s. Back then we were the face of Apple tech support. Apple farmed out their all the support. Lots of confusing things going on behind our backs. Steve did do thing differently.

This is a f***ing good video thumbs up, keep up the good work!

this video is wonderful

Was this in the power start sequence stage? p.s. Love how you guys, along with GN are upping the production game. Really nice to see.

this is interesting and stylish video!

great video I also have had a bad experience with ASUS in customer service.

that adds a whole new level of meaning to 'cold bug' issues

'Very interesting. Thank you.

Love you Wendell!

NIcely done video!

Excellent

This has been my experience with every Asus product I've had the misfortune to own or work on. Nothing but issues with ZERO support from Asus. The main reason I stick to Gigabyte boards. Flawless Support the few times I've needed it.

@Knaeckebrotsaege

4 жыл бұрын

I got laughed at when I picked an ASRock board for my current build. After 5 RMAs with Anus that took several MONTHS to complete and i STILL ended up with a board that would forget BIOS settings or not POST at all (possibly because the settings corrupted for no apparent reason), have semi-dead onboard audio (some in/outputs worked, others didn't) and dead onboard LAN (gets detected but does not work in any OS) I was just fed up with their shit. I **thought** I bought an expensive premium board, but premium means nothing if it's from Asus. Should've known from how many of their boards that don't work we have to deal with at work. The ASRock has been flawless so far, they just take forever with BIOS updates it seems edit: The Asus board in question was a (or rather were five) Crosshair VII Hero, the ASRock that replaced it was an open box X470 Taichi that cost almost 100eur less than the initial Crosshair VII Hero

@vgamesx1

4 жыл бұрын

I've not owned hardly any Asus products, but I have read the reviews for a several products and the number one complaint almost all the bad reviews mention is how terrible their support is and of the products I've looked at quite a few of them have below average ratings like 3.5 out of 5, so yeah clearly people do like them anyway but I wouldn't buy from them myself...

@GiantSleepy

4 жыл бұрын

Amen. My x99 Deluxe crapped out on me a few weeks into owning it-RMA process was absolute cancer.

@SomnolentFudge

4 жыл бұрын

I've heard this from a lot of people, but think this is only recent Asus products, around the past 4 years. I have a old Asus Crosshair IV thats been running 24/7 for around 8 years without any problems and when I bought it Asus seemed to have a much better reputation.

@Knaeckebrotsaege

4 жыл бұрын

@@SomnolentFudge As for "only recent products", take a look at how they ruined the TUF series to bottom barrel boards compared to what used to be solid mid range. AHOC has a longer video (yeah i know that's kind of redundant) about how far asus has downgraded all the parts including VRM on those still quite expensive boards to the point where they aren't any better than absolute budget boards, but still cost the same as before. Reminds me of their P35 Core 2 Boards that had such underspec'd components in the VRM that they were on the verge of frying if you used a Quadcore on them, let alone try to OC it...

I don't own an ROG Dominux Extreme mobo, but I enjoyed the video and wanted to say that that leather jacket looks awesome.

I like the noir style its different and interesting

Similar to Board warp like my old gigabyte had. Its amazing what a few degrees can do

It's great that you figured it out and stuff but I'm a little disappointed that you didn't go full noir.

I am loving this more frequently skitty L1 techs.

Hold the phone! Before i even continue and watch the video I HAVE to acknowledge that FREAKING AWESOME opener!!! Now back to the show.

I had a "black swan" event with a Waffen Werks Bulgarian AK-74. The QA problems and warranty work they had in 2011/2012 actually ended up putting them out of business.

I'm digging the Black and white/Back in the day Theme..

Reminds me of my first computer some 20plus years ago, which after many visits to techs I ended up having to give it a hot water bottle and a blanket at least half an hour before I wanted to use it. Years later, I found out it was a crack in the hard drive controller (from the guy I had given it to for parts).

Awesome!!!

Pretty superb. Film as well as content thereon.

you are a god on earth WENDEL!

One of my favorite videos. Can you do one of these noirs on Red Dead Redemption launch?

Outstanding video Wendell, hold ASUS to account on this one.

I haven't had a good experience with Asus support yet. Whether it was a faulty product or a technical question about a product. And I didn't have an RMA experience that even allowed me to come a little closer and make me feel like they were taking care of their customers. Asus held a trade show in Germany just for Asus products for which I drove an extra 3 hours. There I bought several products which all had defects after about 6 weeks and Asus didn't want to replace the products and didn't even pay the shipping costs.

I like the noir thing :D

der8auer did a video on this. good detective work!

Years ago I had a Asus P6T quit...after 22 days, so I started the warranty paperwork etc. Asus basically said pound sand. I replaced it with a Gigabyte X58A-UD3R...and that board started a long line of Gigabyte boards...0 failures for any of my rigs and ones I've built for others. Matter of fact a system I built back in the day with a X58A-UD3R came back to me a few weeks ago from it's owner after i built him a new Ryzen based rig...his old i7 930 still worked, it's running at this moment alongside my X58A-UD3R based i7 950 rig that's got a 33% overclock on the bus speed and has had it since '09...and been running near 24/7 since. Asus just let me down and Gigabyte has provided products that just work...that's all I ask, just work. Now to go play with my Gigabyte B450M-DS3H based rig that I just dropped a R 9 3900X into...it runs quite well considering!

Great work! This is why I mostly buy kinda standard consumer stuff these days. When AMD launched Threadripper I was tempted but I'm just too much of a chicken to buy into low volume products anymore. Also it seems like Asus isn't that great anymore, maybe they should invest more into engineering instead of ROG branding...

every video should be black and white from now on. love it

@ohduck

4 жыл бұрын

omg even screenshots are black and white

Now THIS is a cool vidjeo 👌

the start quote from a movie Wendel hahhaah your a funny man

Engagement challenge

It's such a black swan event that hundreds of people had the same issue later with the TUF b450 boards, where they needed to heat it up before it would post, but not always, but sometimes, but the warranty would just return the board with the exact same issues. It's become somewhat infamous in Brazil, and notably no other motherboard manufacturer seems to have the issue of "only turns on after you blast it with a hair dryer, warranty doesn't do jack".

I totally agree with you. I like your videos. I have Asus thunderbolt EX3 card. That is not working. They say RMA after some emails forth and back. RMA bullshit. Delivery fee is more expensive than the product itself. There are so many negative comments on the amazon reviews. Why are they still selling the stuff that is not working? When thinking about thunderbolt devices, this is a serious issue. My $900 thunderbolt audio interface is doing nothing for 3 years for the defective Asus Expansion card. Asus little shit.

I just got a dead AM4 ASUS ROG Strix B450-I this week! I just opened a support ticket with them yesterday.

ha ha ha had to pause and like before the vid even started fantastic intro

You had me at the intro

WTF?? My Ranger VII just did this... I switched out EVERYTHING -no luck - and then saw this video and tried the hairdryer warming... and it posted... Thx, Gonna check Der8auer for fix

Noire esque, is art. 🤣❤️👆🎨👌☺️

OMG i feel lucky for not buying that few months ago. i ended up with Asus c621 sage. and 2 4210.

Reminds me of some fairly old electronics with near-dead components. Cold boot? No go. Leave it plugged in for two days? It's good as long as you don't unplug it. Usually it's drying caps but other components aren't rare either. Pain in the ass to diagnose though.

I had a similar problem with a laptop a few years ago (with a Pentium 4 CPU). The laptop sometimes stopped working and I sent it in for repair. The manufacturer did not find anything but the problem showed up again. I wanted to send it in again but the retailer said that it is fine since it was checked already. But he agreed to test it for himself for some time and after two weeks I got a call that the problem showed up again and that they send it to the manufacturer. It turned out that the hdd sometime stopped working if it got warm. Such "heisenbugs" are always hard to debug :-D

I had one of the first ASUS threadripper motherboards where there is a fan in the VRM module. That fan shrieks like a banshee and *as expected* after about 9 months the fan started to wail like a dying chicken. I started the RMA and was told blah, blah, blah, weeks etc. I bought a cheaper MSI replacement x399 board to tide me over the RMA but it has worked so well I kinda didn't bother with the ASUS RMA. My next motherboard was an MSI. The motherboard after that may also not be an ASUS. Your mileage may vary, obviously.

@vincei4252

4 жыл бұрын

I didn't bother with the RMA because I didn't want that wailing fan back again that is only going to fail again.

ive never had a bad RMA, cuz i never contact the producer of the product ever, and i go through the seller which you 100% should do. where i live i got to cut open an AIO, didnt have to send it back, took a picture of me having it cut open (it had corrosion problems shown on hte inside of the tubes and pump which i didnt know til after i had it cut open lmao) and they covered the costs of the shipping. had an hdd that just sparked at first boot, they covered the costs of me shipping it to them, then the costs of them shipping a brand new one to me. then the asus 1080 had a ded vram chip (rip that beast silicon at 2155), again they covered the cost of me sending it to them and the new one back to me (not as beast of an OCer :( 2085 i think, havnet pushed it). all of these times i had the new product in my hands within 2 days of me emailing them. now THATS someone valuing their customers. the seller should ALWAYS be able to RMA for you etc. idk about amazon and stuff like that but i mean, amazon is omegalul.

Funny coincidence! I have a different Asus product with the same flaw. My external DAC doesn't turn on until it hits ~35C

2:18 YEARS ago, my friend had a TERRIBLE experience getting an original Asus Extreme RMAed. The BIOS kept failing, and Asus kept saying it was fine. It wasn't until they tried his EXACT hardware configuration that they were able to reproduce the problem. Similar problems were well documented online as that board was infamous for BIOS failure! So they sent my friend the Asus Extreme II as a replacement, but only in an OEM box! The board had no backplate, no sound riser (the sound rider was completely different between the Asus Extreme 1 and 2), and then they gave him the run around FOR ANOTHER ENTIRE YEAR about the backplate and riser! In the meantime, he gave up and bought a Gigabyte board. I have never recommended or bought Asus since. This was after several years of recommending them and having many great RMA experiences (returning their infamous A7V8X with the KT333, as I built several systems for people with this board for friends). It seems Asus after creating the EeePC line, just really stopped giving a damn about their RMA quality. I mean, I RMAed several boards under the old system, they went all the way to Taiwan, no issues... Asus started up their US RMA department, nothing but trouble! I'll buy MSI, ASRock, Gigabyte, but NEVER again will I recommend ANYTHING Asus. This is disheartening that almost 10 years later that this is still happening.

Genious

I smell a class-action suit with a high probability of success here. :)

@texasdeeslinglead2401

4 жыл бұрын

Just factor in who buys such expensive mobo . Yup , sucks to be Asus

Intermittent problems are the hardest to solve. That's why they make Freeze-it. It's pretty good at fleshing out intermittent thermal problems.

Every computer part company could learn from EVGA and their customer service, I once had an EVGA psu die 1 month out of warranty and called just to see if anything could be done, I was not hopeful. The EVGA rep told me close enough and shipped me a new psu replacement. That's great customer service!

@Knaeckebrotsaege

4 жыл бұрын

Thing is... if the product was any good, it wouldn't die till it's YEARS out of warranty... or just continue to work till it's obsolete

@JamesSmith-sw3nk

4 жыл бұрын

@@Knaeckebrotsaege It had a 5yr warranty on it and had been running at it's max load for most of those 5yrs. It would be years after there is a major motherboard redesign on both AMD & Intel motherboards for today's psu to be obsolete. If ASUS made psu's I bet their answer would be: "SOL".

@NateSnowstorm

4 жыл бұрын

@@JamesSmith-sw3nk They do make PSUs: pcpartpicker.com/product/6s448d/asus-850-w-80-platinum-certified-fully-modular-atx-power-supply-rog-thor-850p

@Knaeckebrotsaege

4 жыл бұрын

I was speaking in general, hence "product", not "PSU". That said my old Seasonic S12 II actually got turned obsolete without failing. Bought it in 2006 for my C2D (later C2Q) and it survived several generations after that (i7-2600k in 2011 when the warranty expired, 4770k in 2015). The only reason I didn't reuse it in my 3700X earlier this year is because it has 90% molex plugs, and every peripheral went away from the DIY-friendly molex to use shitty fragile SATA plugs (cardreaders, fan controllers, USB cards because you can never have enough USB ports, ...) so while it's still working just fine, it's obsolete and I'd have to dick around with a dozen adapters... So I bought a new one, again Seasonic, again I'm not expecting it to fail for a decade (even moreso because it's fully passive and has no fan to wear out)

@JamesSmith-sw3nk

4 жыл бұрын

@@Knaeckebrotsaege Everything eventually fails.. BUT you seem to be a Seasonic fanboy and a condescending prick.. SO you can F_ck Off!

yeah over a year ago, i dealt with an rma of an rog strix x99 board, horrible experience, original board killed itself randomly, rma process, went through 3 boards, all of them were doa, 2-3 weeks between each board, final board they had for a bit over 4 weeks, they sent a dead board back. needless to say i went ahead and upgraded, not another asus board though.

Trying to remember when was the last time I saw a black and white video on KZread and I can't recall 📺

I went through this with my x99 Deluxe II from Asus. Boot looped over and over wouldn't post, took 3 times before they replaced the board, but not before the old board fried my 6900k, 3 months later the replacement board started doing the same thing. I've basically stopped buying asus and recommending them after that. Its a shame cause I have always preferred Asus since I started building computers. Apparently someone found out later that the VRM controller was known for overvolting your ram and CPU randomly and frying them. Probably explains why one of my dimms stopped working at somepoint during this as well.

Aight, this video slaps.