Good tips as I’m new using the simply mini go.

Thank you ..

@Oxygenconcentratorstore

2 ай бұрын

Welcome!

💗💗💗 me, too.

Es una pena que no haya videos en castellano sobre este concentrador de oxigeno

I have been using the simply go mini since last year April as I have Scleroderma and Interstitial lung disease. Of late I feel the bolus of oxygen on inhalation isn't strong enough as the saturation is low on the pulse oximeter even after using for a while. Do I need to take it for cleaning it's internal filters? Also how often does it need to be cleaned internally by the service center? Please help

@Oxygenconcentratorstore

3 жыл бұрын

What was the last time you got your device serviced? The sieve beds needs to be replaced every 12-15 months by service center. The sieve beds filter the air to produce medical grade oxygen. They need to be replaced when the device alerts you, in order to maintain high oxygen purity levels.

Does it have a internal filter that needs to be changed or cleaned

@Oxygenconcentratorstore

4 жыл бұрын

If the internal sieve beds need to be changed, the device will show an alert. You need to contact your equipment provider for repairs. There are no user-accessible internal filters in the SimplyGo Mini that require cleaning.

My Simply Go portable oxygen concentrator alarm is driving us crazy! When I am ready to go to spleen for the night I turn on my simply go which is connected to my ASV APNEA machine and the Simply go functions fine for about 20-30 minutes then the alarm stars it’s annoying beeps. I can silence the alarm and my unit works just fine for the rest of the night. What is the alarm trying to tell me? Has anyone had a similar issue to mine and if so how was it resolved?

@Oxygenconcentratorstore

3 жыл бұрын

Please provide more information on the alert. What color light do you see? Is it steady or flashing? Is there any message or alert symbol on the screen?

Where do I find the trouble shooting for the resperonics simply go mini? There is an orange box that comes on after running the mini for 20 mins-- What is this and how do we correct this???

@davedaniels

4 жыл бұрын

Mine also. It says switch to alternate oxygen source.

@Oxygenconcentratorstore

4 жыл бұрын

You can find the user manual here: www.oxygenconcentratorstore.com/portable-oxygen-concentrator-manuals/ Perform a hard reset to troubleshoot. Turn off the unit, remove the power cable, remove the battery and let it sit for 20 minutes. After 20 minutes, plug the power cable in and turn on the unit without battery. If the error is gone then use the machine normally with battery. Otherwise, contact your equipment provider.

"corrective action required" error (comes up with the big triangle) causing machine to turn off. What could be the reason?

@Oxygenconcentratorstore

2 жыл бұрын

There could be multiple reasons for that alert, please refer to your user's manual.

So if I use it overnight I should let the battery drain while I sleep?

@Oxygenconcentratorstore

4 жыл бұрын

It's ok to keep the device plugged in for overnight usage. If the SimplyGo Mini device will not be used for a long period of time, remove the battery from the device.

@shadowjack8

4 жыл бұрын

@@Oxygenconcentratorstore Thanks.

Technical fault message is displaying on screen while using the machine..what should be done for this as machine is unable to produce oxygen..

@Oxygenconcentratorstore

2 жыл бұрын

Please contact your equipment provider (where you purchased the concentrator from) or the manufacturer to get your unit serviced.

got a new one today he set it up to charge and left I moved it off the chair and to the floor then it stopped charging after an hour now it just shows a yellow box and nothing else what happened?

@Oxygenconcentratorstore

5 ай бұрын

There may be an issue with the power supply or the outlet you're using to charge the concentrator. Try plugging it into a different outlet to see if it starts charging again.

Do oxygen concentrator supposed have oxygen all the time.

@Oxygenconcentratorstore

11 ай бұрын

Yes, oxygen concentrators are designed to provide a continuous supply of oxygen. The unit does not store oxygen when it's turned off, like an oxygen tank.

I change battery on battery pack and now ain’t charging any clue what is going on ?

@Oxygenconcentratorstore

2 жыл бұрын

Ensure that the battery is installed properly, sometimes that's the culprit.

Air isn't comming out from the nozzle, device turns on but no air comes out

@Oxygenconcentratorstore

3 жыл бұрын

Check for kinks in the nasal cannula or contact your equipment provider.

what is the 3030 code? thanks

@Oxygenconcentratorstore

11 ай бұрын

Please contact the manufacturer or your oxygen equipment provider. They can provide guidance on further troubleshooting or arrange for service or repairs if necessary.

From the user manual, “ To run the device using AC power, first make sure you have a battery installed.”

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I personally DO NOT recommend philips simply go mini oxygen concentrator to anyone. I have been using this device close 2 years but have been getting trouble with it every 2-3months and service center does not help you since they are always out of spares. I have been getting the orange error messages every 4months from the time of purchase. This device costs a huge amount and there is no good service or replacement even it is in warranty period.

e030 code

@Oxygenconcentratorstore

11 ай бұрын

Please contact the manufacturer or your oxygen equipment provider. They can provide guidance on further troubleshooting or arrange for service or repairs if necessary.