Fabulous these Philips engineers, but where's the humidifier in the devices ??? What is this 2nd bag for if there is already one in the front ?? I couldn't understand how to switch to NIGHT MODE, what is the flow that we should select ??? US $ 3,600 is very expensive for us Brazilians!

@Oxygenconcentratorstore

3 жыл бұрын

We can quickly answer all your questions over a phone call. Please reach us out at 1-866-993-8067. We are open seven days a week.

Does the unit charge the battery while in either of the external power modes? How does the user assure themself of the battery V level? If you had a second battery, how does user assure themself of it V level when inserting or changing batteries? Nice presentation, missed any charger in stuff you put in bag. Thanks. In the market.

@Oxygenconcentratorstore

5 жыл бұрын

Hi Shag, yes when you connect the SimplyGo to either AC or DC power the battery will charge and you can use it at the same time! The display on the machine will also let you know how much battery life the battery currently holds and when you replace or change the battery, the indicator will update automatically. For more information please give us a call at (888) 387-5914 : )

@steve8790

4 жыл бұрын

Hi, reading instructions it says you can use it plugged in with out the battery on iy. But if power shuts off the units alarms won't work cause of no battery. This way you don't overcharge the battery.

Hello sir what im nkow if the patient is enough to use the oxygen.

@Oxygenconcentratorstore

3 жыл бұрын

Please discuss it with the physician.

Why does my simplygo shut off after 30secs when i put it on 2lpm continous flow? i how you can help me on this. Thank you.

@Oxygenconcentratorstore

3 жыл бұрын

It could be because of a technical error. Check the display for any alert symbols to troubleshoot. Also try hard restart by turning the unit off, removing the battery, plugging from wall outlet and letting the unit sit for 10 minutes. Then turn the unit on as regular.

The unit I have keeps power cycling. I battery is charged 75-100%. Plugged in and the power box has a green light. Any troubleshooting tips? It seems that once the condenser actually starts after pushing the button for the second time it turns off and power cycles on again.

@Oxygenconcentratorstore

2 жыл бұрын

Please contact your equipment provider (where you purchased the concentrator from) or the manufacturer to get your unit serviced.

How to check oxygen purity level .?????? Which buttons should press???....

@freakerhunter8857

4 жыл бұрын

You need to have an oxygen Analyzer the unit doesn’t give you a reading...

Hi , can you please tell me how much time it will take to charge from zero to 100 % while the machine is connected to car charger and is on . mean time for battery to charge wile the machine is on.

@Oxygenconcentratorstore

4 жыл бұрын

It usually takes around 2-3 hours to charge the SimplyGo battery. When using it, charging time depends on the oxygen flow. Higher the output, higher the charging time.

@bookendsound1

3 жыл бұрын

Suggest you buy a spare battery and a charging station and always have a spare. Batteries do charge up while plugged into a wall, and breaks even on in the car.

Can I run this without the battery on the DC car charger?

@Oxygenconcentratorstore

3 жыл бұрын

To run the device using DC power from an automobile or other motorized vehicle, make sure the battery is installed.

Does it make the double puff sound?

@Oxygenconcentratorstore

Жыл бұрын

You may hear the unit in this video: kzread.info/dash/bejne/e2eumcaBk66fgLQ.html

I like bag

What is pulse mode ?

@freakerhunter8857

4 жыл бұрын

ankit mathur pulse mode is based on your breathing rate. Every time a patient inhales through their nasal cannula the machine sends a pulse of oxygen up their nasal cavity. A simply go POC has the option of either 2 liters continuous flow or 6 liters pulse flow. Most POC’s ate pulse flow only larger POC’s like the Simply go, Independence, Eclipse 5 etc have a continuous mode due to a larger internal design. Small POC’s like a Oxygo or a Freestyle Comfort are strictly pulse mode.

Is this device available in the UK

@Oxygenconcentratorstore

2 жыл бұрын

SimplyGo is sold internationally. Please check with a local retailer.

Price in Canada

Is this available for purchase or strictly to rent?

@Oxygenconcentratorstore

3 жыл бұрын

You can purchase or rent SimplyGo. Please reach us out at (866) 993-8067. We are open seven days a week.

@keverett256

11 ай бұрын

does traditional medicare with a supplement plan cover the cost@@Oxygenconcentratorstore

Please it you please plug the machine into wall with charger it will charge without it turn the machine on ?

@Oxygenconcentratorstore

3 жыл бұрын

You can run the machine without battery and directly from wall outlet. However, it's highly recommended to have a battery installed when using the unit.

@keverett256

11 ай бұрын

I think the question is, can you charge the battery without the machine running? For instance, when you have more than one battery for traveling and you want to get them all charged up - one at night, while sleeping, but can you keep it plugged in at a hotel with a second battery and have it charged while it's off and you're out touring, or working? @@Oxygenconcentratorstore

Would that unit be too heavy for a backpack?

@Oxygenconcentratorstore

Жыл бұрын

It comes with a over-the-shoulder carrying case and a rolling cart. However, a backpack is not available for this unit.

@michaelktori5178

Жыл бұрын

@@Oxygenconcentratorstore Thanks

How much in philippine

@Oxygenconcentratorstore

2 жыл бұрын

Sorry, we can't supply to Philippines. Please contact a local vendor.

prise

@Oxygenconcentratorstore

4 жыл бұрын

We can quickly answer all your questions over a phone call. Please reach us out at +1 (888) 387-5914. We are open seven days a week.

I prefer Inogen

@Oxygenconcentratorstore

3 жыл бұрын

Inogens are great pulse-dose machines!

prime

I keep getting error messages "02" and "a triangle with an apostrophe" every time I run my machine. I hit the cancel button twice but it comes back to wake me up again. Where is the particle filter and can I change it?

@Oxygenconcentratorstore

2 ай бұрын

Please contact your equipment provider (where you purchased the concentrator from) or the manufacturer to get your unit serviced. The part is not user replaceable.

This product is super expensive here in India. It's as high as $2650 to $2800. I bought an Chinese alternative with overall cost of $500. Philips should work on pricing

@danielelkadi3499

3 жыл бұрын

can you please provide the alternative brand?

@sandeshpadte8786

3 жыл бұрын

@@danielelkadi3499 www.amazon.in/Vogvigo-Concentrator-1-6Liter-Adjustable-Humidifiers/dp/B07KYLFTSM/ref=asc_df_B07KYLFTSM/?tag=googleshopdes-21&linkCode=df0&hvadid=396988822449&hvpos=&hvnetw=g&hvrand=7105490574163672360&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1007785&hvtargid=pla-990185829324&psc=1&ext_vrnc=hi

@fati6172

3 жыл бұрын

@@sandeshpadte8786 does it help shortness of breath?!!

@sandeshpadte8786

3 жыл бұрын

@@fati6172 yes it does well.. since this AC operated, u just need to have an inverter and battery arrangement to confirm its mobilty

@dianemoonstone4715

3 жыл бұрын

@@sandeshpadte8786 : This looks like the Home Unit only? The Simply Go is the portable one that you can charge when you're in the car, etc..

worst concentrater i've tried twice as loud twice as heavy and a brand new fully charged battery gives me 30 mins to 45 mins. wish my insurance still carried the other types

It’s heavier it’s louder and uses up the battery quicker but again but it is the only one you can use at night to sleep I wish I had one I get a prescription from my Dr and Medicare and United Healthcare won’t cover it so I have to keep wishing for one how sad😜

I bought the SimplyGo in April 2022 and it stopped working by August 2022, on only minimal use to just keep it in working condition. No spare parts are available from authorized dealers or service centers also. So if you want a disposable unit for few months with no guarantee of reliability, go ahead and buy this machine. Philips is having significant dangerous issues with the BiPAP and CPAP machines also, which the sellers don't bother to inform the customers. Falling standards I would say. PS: finally got it repaired by the authorized dealer in Dec2022. by God's grace no adversity happened in this period of unusability.

@Oxygenconcentratorstore

Жыл бұрын

Please contact your supplier to get the unit serviced. For PAP machines, please provide more information.

Not one of these yahoo reviewers fire the thing up and let you listen and see it operating. Stupid IMO

@Oxygenconcentratorstore

2 жыл бұрын

You can listening the operating SimplyGo here: kzread.info/dash/bejne/e2eumcaBk66fgLQ.html

OH MY GOD WHY BOTHER TO DEMONSTRATE!!!