Collaboration is essential to teamwork. But it can be difficult to collaborate with people whose perspectives, preferences, and personalities are different from our own. It’s hard enough to build trust among the team and collaborate properly, but keeping that trust is even harder. That’s why high-performing teams don’t merely trust each other, they work to create a psychologically safe environment. An environment of trust and respect.
Trust is great, but trusting acts that aren’t met with a respectful response quickly diminish the culture and performance of a team.
In this evidence-based, yet highly engaging keynote, Dr. David Burkus reveals how psychological safety is the key to leveraging all the diverse minds on our team, coming up with the best ideas, and finding the best solutions. You’ll learn how to increase trust on the teams you serve, but also how to model the respectful, collaborative behavior that keeps that trust level high-even in times of setbacks, failures, and conflict.
Chapters
00:00 Meet David Burkus
02:21 What makes a team work well?
02:30 Amy C. Edmondson research, Harvard Business School
03:56 What does the research actually tell us?
05:12 Psychological safety, defined
06:25 The cycle of psychological safety
07:46 Trust + Risk + Respect
08:43 Real example from General Electric, Alan Mulally
21:17 Signal vulnerability
22:50 Call for candor
25:42 Celebrate failure
26:30 Brazilian Jiu Jitsu lesson
27:58 Win or Learn Mentality
//SPEAKING
Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at davidburkus.com/keynote-speaker/
//ABOUT DAVID
One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.
He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.
A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.
//CONNECT
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