Norman Regional Supports its Community with a Call Center - 405-515-5000

Welcome to the Norman Regional Call Center at 405-515-5000, your go-to resource for scheduling Primary Care appointments. We recognized the need for a convenient outlet to help patients find primary care doctors in our community. Previously, the 515-5000 line went to voicemail, resulting in a high hang-up rate. But now, when you call us, you get to speak with a live person who can help you quickly and efficiently. Our dedicated team is available from 8:00 AM to 4:00 PM, making it short, sweet, and simple for you to secure an appointment with a primary care doctor or specialist. We provide you with all the necessary information, from appointment details to contact numbers and what to bring. If your situation is urgent, we can even connect you with a provider for a same-day appointment or a walk-in clinic. Since implementing this new process, our hang-up rate has dropped to less than 20%. We've scheduled over 3,000 primary care physician appointments, making about 180 per month. Whether your insurance changes or you need assistance navigating the system, our team is here to help. We collaborate closely with primary care and specialty clinics to ensure a streamlined and trusted patient experience. Call us today at 405-515-5000, and let us assist you in finding the care you need. Your health and well-being are our top priorities.

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