My thermostat stopped working this morning and it’s -38!! I would never have thought that our Honeywell thermostat was out of batteries but all it took was 2 doubleAs and we were back in business! Thanks for your video!

Thank You soooooo much! You literally just saved me at least $100 in a service call to my house! This fixed my problem instantly. My problem was a little different in that I don't have pump, just a pan under my air handler in the attic , but I manually drained the water using a garden hose and this emptied the pan enough to not trigger the switch that cuts the entire heating/air system off. Thanks a million man!

Exactly the problem. Thermostat hasn’t worked for 2 days and this led me right to where I needed to be. Thank you for saving my carpet and drywall

Your video saved me a ton...thanks. Mine was slightly different, the other end of my hose that comes from the condensate pump was plugged, preventing the water from moving. Removed the shmutz and voila the system started again.

You figured it out! I watched your video, did just what you said and my furnace cranked right up. Thanks!!

Never would have suspected the tripped sump… i tried new thermostat but wasn’t getting power (hard to determine without voltmeter if its battery backed). And indeed the sump was tripped and immediate fix. Great simple and direct video!

Thank you so much. I’ve never seen a thermostat just go completely blank like that. We were about to call an AC professional to come take a look - like you say $200+. The float switch was engaged and the pan and drain pipe just needed to be cleaned out. Easy job and took 10 mins - as soon as it was clean the float switch went back down and the thermostat came back on and fired up the A/C. Really appreciate your video - thank you for sharing and educating.

Thanks for the video. I always forget about the darn condensation pump. My thermostat was reading "-AC". I watched your video and as soon as I saw the condensation pump I stopped and went a hit the reset for the pump. Simple fix, so thanks!

Thank you!!! This helped me fix my in-laws problem, and they are old and handicapped, and it happened in the middle of the very hot Texas night. Thank you so much from the bottom of my heart.❤

Chris, you are the man! It was so kind of you to take the time to make this video. As I was waiting for a call back from the service repair guy, I found your video and was able to fix the problem. Thank you, thank you, thank you.

I LOVE you! thank you!! pump was off thermostat would not show power. played with pump and thermostat came on. you are a lifesaver or atleast a money saver

Saved me as well. Our condensate pump wasn’t working and we didn’t realized it was tied in to the thermostat as a safety feature. Thank you!

Thanks a lot for putting this up - it was the only thing I found besides 'call somebody', and I had the same issue. Saved me a lot of time and headache - thanks again.

One of the most helpful videos I have ever encountered on KZread. My HVAC people did not tell me about the importance of maintenance on the condensate pump. I ran three cycles of 50/50 bleach/water mixture through it and all problems were solved. Based on the responses this is obviously a common problem that needs to be better known.

Thank you. This was the solution for us! We were so stymied until we found your video. Thank you for posting.

Thank you so much for putting this information up! It was my exact issue. When I tried to reset the GFCI it popped and let the magic smoke out. So I will replace that. Had to run my sump to another receptacle for the time being, but to have the thermostat and therefore the heat back on saved me an emergency service call.

Thank you Chris! This is exactly what happened to me this morning, I never would have thought to check for that in my crawl space.

Thank you so much for your video!! AC back on and feeling "cool" you avoided a headache and a repair bill!!

Thank you sir! Very helpful video and thanks for taking the time to put this together. My family thanks you.

Thanks Alot!!! I called the CPS company that installed it and they told me I had to call the maintance number to my apartment complex which they normally take about 24 hours to come out here & this video help fix the problem in less than 5 minutes just what it took to watch the video and my husband doing the same thing. DEFINITELY DESERVE WAY MORE THUMBS UP 👍👍👍👍👍🤗

This is awesome and you saved us in 100+ degree heat when the thermostat went out. Thank you!

Awesome video! Short and very well explain!!

What a great resource. You really helped me out. pump was not working. When I drained the pump, the system reset. Still having service come out for the pump, but you helped us get through with a/c for the night. Thanks.

Thank you so much! This saved me so much money and the embarrassment from calling a technician and them to just flip a switch.

Fixed my issue in 30 seconds! Thanks

You just saved us !! Your post help us a lot. Thank you Chris

I made all the checked points mentioned in your video. I went cuckoo. I couldn't find what was going on to turn off my Honeywell Thermostat until I saw your video. Thanks a million. There's a pan to catch all drips overcapacity and turn off the system. It was not a problem decades ago to get into our crawl space with a bucket. Since bending to get under the tubes and HVAC ducts is now a challenge, the problem is not done yet, only temporary relief until it gets full again. I'm ordering a utility pump. Thank you again.

Never would of guessed this would of worked. It worked like a charm and saved me a bunch of $$.

Your video just keeps on giving. Took my rainbow vacuum sucked water out of pump and pan and ac started cooling. Now just need to find switch to reset to power pump. Thank you!

Thanks SO much for posting this, fixed our thermostat in an instant. Our outlet by the furnace didn't have a reset button on it, it was upstairs in an entirely different part of the house. I guess they were paired? But the same red light was on and all it took was a quick press of the button to fix it. Thanks!!

Man your a life saver! Thank you so much for sharing !

Hey guys, thanks for the info and making videos that help people. My unit was leaking water into the drain pan and filled it up and kicked on the safety switch to turn the panel off.

I just want to let you know your video was really helpful, had same issue and was able to fix it 🙏🏼

Thanks for posting! I have a clear U shaped water trap that was clogged, tripping the float sensor...you got me going in the right direction, thanks

HUGE lifesaver! Thank you!!!

Thank you. Mine was unplugged. Your fix got me to where I needed to go.

Once again..... a great video for DIY guys. Saved me a service call. I don't have a pump but the pan was full because the drain pan was clogged. The pan has a cutoff switch on it. Thanks for saving me money Chris.

Huge THANK YOU! Plugged pump condensate prevented thermostat from kicking on.

I had a similar situation after a power outage, I checked all the obvious stuff too. It turned out to be the pump!!! As soon as I reset it and cleared the line, the unit turned back on!! Thank you!

Easy fix! I was freaking out over a switch. Thank you so much!

Your advise worked like a charm- thank you :) !!! Not sure why there was so much water in my drip pan as the condensation pump seems to be functioning. I am thinking it just needs a good cleaning. Right now, just happy to have the A/C back online. Thanks again :) !!!!

Unbelievable that was our solution, my husband changed the filter which moved the pump and it pulled plug out enough to not allow power. Thank yououououououou

Resetting the breaker worked. I had totally forgotten about that. THANK YOU SO SO VERY VERY MUCH.

Here 5 years later to say thank you for posting this. Everywhere I checked said to replace the batteries but my unit does not use batteries. This was my exact problem and your video help me fix it instantly. Thank you again

@ChrisMcDowellDIY

Жыл бұрын

Glad it was helpful! Thanks for the feedback!

Thanks a ton man. It was -13 here and my panel went dark. I put new batteries in and went to work. All seemed fine. Got home to no heat. I noticed the pump kept trying to run and realized the basin was completely full. I emptied it and it started working again. $40 pump instead of lord knows how much in repair costs from a pro.

Thank you! Similar problem, however earlier in the day I moved something near condensation pump and I guess I bumped it. Long story short, the lid of pump lifted off a bit and caused the limit switch to not engage causing the pump to fill full. . Once it was full (without ability to empty), it cuts off power to thermostat. Put the top back in place and we are back in business. Saved a cold Easter and Monday morning HVAC service call. Wow thanks!!!

Thank you so much! It is 19° in Texas right now and I was searching for an answer and found your video. I drained the overflow and my thermostat screen came back on. I can't thank you e enough 😍

@ChrisMcDowellDIY

2 жыл бұрын

No problem, glad it helped you!

So I don't have that type of set up, however your video still pointed me in the right direction to solve our problem. Just had a panel that rattled a little loose on the unit in our utility closet which was not pressing on a switch that when in the open position interrupts power. It was a panel that opens up to a plenum where the filter goes. Explains why it was going out intermittently for the last week.

Thank you so much for posting..this was exactly my problem because your video I was able to take care of this without calling a service pro. Condensation pump and drain pan had filled wafter, reset pump cleaned up water from pan and Shazam worked perfectly now ...thanks

Excellent video, very well explained. Thank you for sharing. Hoping this solves my problem.

Thank you so much! Ours has to happen while no one wants to come out in this pandemic time and your video helped me saved not just money but headache to find someone willing to come to my house!

@ChrisMcDowellDIY

4 жыл бұрын

I‘m glad it was helpful!

Thanks so much! You are my life saver

I came across this video today and it saved us from cold. Though not exactly my case but seeing from yiur video that the thermostat use batteries took me to my thermostat and behold it has batteries and I decided to start from the batteries. I replaced the dead ones and immediately the numbers came up on the thermostat screen! I put everything back together and that was it! The heat came back on! Hallelujah! Thank you, Chris, for your helpful video.👍👍

@ChrisMcDowellDIY

2 жыл бұрын

So glad to hear that it helped you out in some way! Thanks for the comment!

Thanks for the video, this lead me in the right path. My waterpump was full because my line was frozen.

This was exactly the issue that I had. I followed everything you said. Thanks for postting your video.

You're a genius! Thank you for your vid. You saved me a service call and a lot of sweating in the heat.

I do not know how to thank you enough. It worked for me. Thank you so much.

Thank you so much for putting this video up many years ago. It helped me today! Except ours was setup with a float switch. Pumped and scooped water out as fast as I could, A/C turned right back on! I was the hero tonight, not the emergency HVAC people.

@ChrisMcDowellDIY

9 күн бұрын

Awesome!

Thank you so much for this video! I don't see any kind of switch/reset switch for the pump in my attic, but we started emptying out the water with a cup & bucket and system started back up. May be temporary, but at least we get cool air!

THANK YOU! You saved me a HOT night.

Thank you!! This worked and saved me a $100 tech visit.

Thanks - saved me $100 on a not needed replacement thermostat !! Thank you for posting !!!

You're a genius. Thanks!! Mine wasn't an outlet, but one of the panel doors was open, which had a sensor that shut the furnace off... which in turn turned off the thermostat. Thanks again!

August 2023.... just helped me fix mine.... thank you....from the future!!

That was so helpful! Thank you!!

7 years later and this is still valid! My power went out and apparently it did trip all the GFCI outlets. And I always forget this one! Reset it and I’m back in business.

This helped me!! Thank you for the post!

Thank you very much! Saved us from the cold.

Okay so as a not very handy tech woman I was trying to solve this on my own at our house and way before my husband could call someone I said I fixed it! I watched someone on KZread have the same problem and I fixed it! No one believed it was me but thank you

Fixed my issue! Thanks for the video!

Thanks a lot. I was struggling with the same issue and got fixed as shown by you .

You sir are a freaking genius! You saved me hundreds of dollars and the misery of waiting for a service call in a 85+ degree house! We already tried all the breakers etc, stumbled across your post in a last ditch effort. And....WE HAVE POWER!! When I called A/C co. back the secretary said that maybe they need to hire me...LOL, I said no, it's all thanks to KZread (and of course Chris McDowell :) )!

Thanks! Mine was the batteries. I didn't know it had them! Great video!

Jesus you just saved me too. I replaced the battery first, which did nothing. Double checked the breakers. Then called hvac repair and they were booked for the day. Next, found this video and went downstairs to trouble shoot. Pump wasn't full but the GFI was tripped on the outlet to the a/c. Eyes rolled, but im thankful thats all it was.

You saved my life, I am eternally grateful and will follow your page for the rest of my life. I could not figure out the issue was so I turned to KZread. Skipped a few post because most KZreadrs talk too damn much and play all kinda nonsense before they get to the meat and potatoes. Stumbled onto your post and you got str8 to the point. My handler is in the attic so I never even saw it before, much less serviced it since I bought my home in 2021. I climbed my fat ass in that attic to discover a horror show. The pan was literally full and almost running over. Never mind the algae., there were things in that pan that I cannot unsee., and I was a Homicide Detective Sergeant at one time in my career. Needless to say, I took a wet dry vac up there and cleaned it all up then blew out the drain. Worked like a charm. An ac person would have charged me hundreds of dollars to do what I did. You just charged me your time. Thank you, thank you, thank you. Be blessed man.

I dodn't have the exact solution, but you pointed me in the right direction. thank you

Thank you so very much!!! Monday night and no air is no fun- found the problem 2 min after watching your video!!!

@ChrisMcDowellDIY

3 жыл бұрын

Awesome. It‘s why I posted it!

THIS IS GREAT! THANK YOU!! Saving us the $$$$

Short and sweet. Thx!

Thanks you helped out in less than a min.

Thank you so much it worked for our stores AC unit!

Thank you Chris. I had same issue and you helped me resolve it. Cheers.

Saved my butt at 3:40 am on a Saturday. Thank you!

Awesome job!!! Helped us out thank you!!!

Thank you. Saved me time and money

This helped me out so much!! Thank you!!

Thank you! I have a different model Honeywell thermostat, but the problem was pretty much the same. Flipping the breakers didn’t help, but when I checked the drip pan, it was full (probably a clog in the line). I emptied out a few gallons and the system kicked back on. Much appreciated in August!

You saved my life, man… thank you!

Thanks for the fix. I had the exact same problem.

Thank you!!!!!! This is the last video I watched before going under the house to troubleshoot. The condensation pump wasn't getting power and it was full of water. In my case the outlet the pump was plugged into didn't have the GFI switch but resides on a GFI run - I had to trace it back to the garage GFI outlet, reset it and everything was working once again! This was all the result of our house being pressure washed. The pressure wash guy must have blasted the crawl space door, spray got in and then tripped the GFI. The crawl space door doesn't seal very well so yet another project for my already long list.

@lightningfisher8177

5 жыл бұрын

hell yea!!

This helped out a bunch, thanks!

You just saved me $200 bucks. Thank you!

WORKED LIKE A CHARM!!!! Thx!

It worked. You are the man!!!

Thank You, I had forgot about the overflow sensor that trips the unit. I used a shop vac to suck the clogged pipe and added a little clorox to get rid of the buildup. It works fine now.

This video helped me (Thanks!!). In FL today it was very hot outside so when I went to adjust my thermostat I noticed the screen was dead (fyi-breaker not tripped). I assumed at first it must be a bad thermostat (power delivered from the house, not batteries). My water drainage pipe was clogged and so the kill switch in the water pan turned the power off to the thermostat automatically. I wish it sent a signal to the thermostat to clean the drainage pipe instead. Using a ShopVac from the outside exit pipe I was able to get it half cleaned out. Then add bleach to the pipe inside the house and let sit for 10 minutes and try the ShopVac on the outside pipe again and Bam! the plug released and now I have a clean drainage pipe. The kill switch dried out and the power came back on to the thermostat and the full system is up and working again.

Thank you so much! I followed your advice and it worked.

Man, solid video! Thank you!!!

This worked!!! Thank you so much! ❤

Thanks, your video really helped me and saved me a lot of money.