NIGHTMARE CUSTOMERS

Автокөліктер мен көлік құралдары

Busy day at the pitch dealing with (as Wayne would say) Thundercats! Nightmare customers! lots of cars arriving and a lovely Tesla going out after just a few days in stock.

Пікірлер: 116

  • @martin1125
    @martin112511 күн бұрын

    She didn't buy it and I sold it to someone who appreciated what a good car it was. A week later she called back to ask if it was still for sale as couldn't find anything else. I love it when that happens 🤣

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    11 күн бұрын

    Me 2 😂

  • @chiefrocka8604

    @chiefrocka8604

    11 күн бұрын

    I’ve done the same , berated them and called them other tight or stupid and more likely both Or when they bought something else which went wrong so got their doe back call me again and I say F off. You gotta be confident in your business to turn idiots away and not simp over them. I’ve even had deposit welshers kiss the depo bye bye and sold it for more and pocketed the depo and bought something nice. F’ em 🥷🏿🇬🇧

  • @chiefrocka8604

    @chiefrocka8604

    11 күн бұрын

    Another one say my transit was £3500 Bloke views and test drives it saying vvv interested then says there’s one 8 miles away so just gonna look at that . Then 1 hour after he’s on the phone that one’s scrap so can he come back n mine and would I take £3000 so I give it back about how I would of knocked a few quid off the first time but no they wanted a cheaper one so you pay £3500 or don’t bother . I’ve had them say what but after 30 years of selling I’m not messing around anymore F off and buy the crap one

  • @blairoutproject
    @blairoutproject11 күн бұрын

    Not just you. My mates is a mechanic. He's got them bringing in vehicles and asking him to fix stuff as cheap as possible. He take the time to explain that cheap doesn't last. They insist though and 6 months later they are back with the same fault, shouting conman and thief despite the crappy Chinese part having done like 7 thousand miles since fitting

  • @garyclements2821
    @garyclements282111 күн бұрын

    LOVE that mini 👍😁😁

  • @carl235
    @carl23511 күн бұрын

    2k car buyers are the worst. Always have a chip on their shoulder for some reason.

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    11 күн бұрын

    True want a champagne car for lemonade money

  • @chiefrocka8604

    @chiefrocka8604

    11 күн бұрын

    Hence you sell them via auction or to trade only with trade insurance and as spares repairs ie. Scrap

  • @mikearcher2877

    @mikearcher2877

    10 күн бұрын

    A bit unfair though - some people (actually a lot of people, with the cost of living skyrocketing in recent years) don't have a lot of money to spend on a car to then have to worry about having to spend hundreds (that they don't have) on repairs a few months on

  • @Serious-sydney81
    @Serious-sydney817 күн бұрын

    Get that close bros sign off lol

  • @peterstanford9720
    @peterstanford972010 күн бұрын

    That 'Rover' Golf has had a hard life, especially when you think how much it cost new 😧 !!

  • @therushden
    @therushden11 күн бұрын

    Wayne's rant on the fiesta was fantastic. MOT failure that badge 😂 James is so droll 👏

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    😂😂

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    11 күн бұрын

    Thank you 😂

  • @thebeardedcartrader
    @thebeardedcartrader11 күн бұрын

    Wired and tired! 😂😅. We all love Wayne!

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    10 күн бұрын

    😂 thank you ❤

  • @c11yan
    @c11yan11 күн бұрын

    You know you are in sales when say we do 2 in every 4 😀

  • @henrykravitz468
    @henrykravitz4689 күн бұрын

    Love the video, you got some great stock. people buying cars at 2k expect champagne car for lemonade money. FR was seat's sporty line, but then Cupra is there own brand now. That golf colour 😍😍

  • @markhayes2981
    @markhayes298111 күн бұрын

    You said Always be true full if know one asks about the parcel shelf I won't tell them and if they don't ask about the wheels

  • @shanebrown6667
    @shanebrown666711 күн бұрын

    I quite fancy a tiguan r line but in white to use as a learner car. People may think that is too big but I currently teach in a focus st and people thought that was too fast. What mileage is on that tiguan if retail is 19.5 as I find plenty 20k plis

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    I think it’s around 40k

  • @martin1125
    @martin112511 күн бұрын

    The lower you go in price the harder the customers are! They are getting worse too, I had a lady looking at a 2k Corsa wanting reassurance it would last her 5 years!

  • @BenHitchcock-ts7dd

    @BenHitchcock-ts7dd

    11 күн бұрын

    The cheaper the car the cheaper the customer. Can’t stand advertising a car at a bargain price and then getting chipped a grand by a customer that can’t appreciate a good deal when they see one!

  • @youtube2kwatcher

    @youtube2kwatcher

    11 күн бұрын

    🤣that depends on here upkeeping on service or driving 🤣 she could drive without checking oil and blow engine 1 yr later

  • @roystonvehicles9129
    @roystonvehicles912911 күн бұрын

    If a carpets got dog hairs if it's black I use a black aresol, locks in the smell and colours the hairs, it's fairly rare now for cars to be smoked in, back in the day head linings we're brown, we'd paint them with shoe white(!)

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    11 күн бұрын

    I do same 😊

  • @roystonvehicles9129

    @roystonvehicles9129

    11 күн бұрын

    @@WayneMartin-of1ty great bud

  • @winbig1

    @winbig1

    11 күн бұрын

    So then as soon as it's wiped all that black will come off.

  • @darrenmoore7131
    @darrenmoore713111 күн бұрын

    Wayne's worked his magic on that fiesta, and that front ford badge, stevie wonder will never know the difference 🤣🤣

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    11 күн бұрын

    😂😂 yesssss

  • @James.P.D
    @James.P.D11 күн бұрын

    I'd be worried that Ford decal will come flying off as soon as the jet wash hits it 😄

  • @cardealerpro

    @cardealerpro

    10 күн бұрын

    😂😂

  • @roystonvehicles9129
    @roystonvehicles912911 күн бұрын

    I had a bad review on a freelander at 895(!) basically when we delivered it he'd changed his mind, I said we'd take it back no problem, anyway v5 with the car had been written in, I'd not noticed, I said tipex it out for change of keeper, when I got back review came saying no docs with car and I'd lied (!) to him, annoying thing was that we'd had 50 calls for the vehicle.

  • @tripled8807

    @tripled8807

    11 күн бұрын

    50 calls tells you one thing mate. Too cheap

  • @roystonvehicles9129

    @roystonvehicles9129

    11 күн бұрын

    @@tripled8807 yes it was bud

  • @PaulPinington
    @PaulPinington11 күн бұрын

    These are the conversations we have as a car dealer like yours but of camera😂

  • @simonparkinson2432

    @simonparkinson2432

    11 күн бұрын

    Should be on camera

  • @markfoden765
    @markfoden76510 күн бұрын

    I might have missed it but not sure if wayne was a bit pissed off with the fiesta customers 🤔🤷‍♂️🤣🤣🤣

  • @cardealerpro

    @cardealerpro

    10 күн бұрын

    😂😂

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    10 күн бұрын

    😂

  • @TRD1949uk
    @TRD1949uk11 күн бұрын

    I assume now finance make it clear about the commission to customers so there won’t be another situation where there having to pay people back? Also be careful charging the Tesla inside guys! Find a lot of building insurers won’t cover you if charging an EV inside and also if the battery were to vent there toxic. Run the extension outside

  • @cardealerpro

    @cardealerpro

    10 күн бұрын

    The finance companies have been doing this for a few years now

  • @philipapplebywestdowntradi654
    @philipapplebywestdowntradi6542 күн бұрын

    Whoever owned that Golf from new shouldn't be allowed to own a car. What a way to treat a nice new car. Gross!

  • @larryboyd5882
    @larryboyd588211 күн бұрын

    " An Mot failure that badge is "

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    😂😂

  • @ShiftingMetal
    @ShiftingMetal10 күн бұрын

    If you can get those finance conversion rates from 2 in 4 to 1 in 2 you'll be laughing 😅

  • @jamesn331

    @jamesn331

    10 күн бұрын

    half in 1 would be even better mate! 😂

  • @normanstephens5391
    @normanstephens539111 күн бұрын

    Hi Guy's. Another behind the scenes & Informative "True Life Lesson" within a business. Buyers have always been "picky". But since Covid. It's just gone off the scale. My sympathies to you all. Cheers and see you all in the next one. 😊😊

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    Yep your right

  • @dangosypethau
    @dangosypethau11 күн бұрын

    Was that detailer Wayne hooting a horn thrice during the first 2 min of the video?!

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    11 күн бұрын

    Nope

  • @dangosypethau

    @dangosypethau

    11 күн бұрын

    @@WayneMartin-of1ty Just checking! Great silver touching up job Wayne.

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    11 күн бұрын

    @@dangosypethau thank you 😊

  • @davidwainwright2816
    @davidwainwright281611 күн бұрын

    We won’t mention the parcel shelf… and hopefully they won’t notice…😮… and the nightmare customers are paying your wages… not a good look to put out there

  • @leedstown

    @leedstown

    11 күн бұрын

    You sound like a lot of fun

  • @jacob1029

    @jacob1029

    11 күн бұрын

    It is a lot easier to avoid dealing with certain types of customers than have to deal with their headaches and ridiculousness after a sale. I'd personally rather scrap some of my stock than sell to some of the people that come, sorry if that offends you.

  • @c11yan

    @c11yan

    11 күн бұрын

    They are the seller they have a choice, it’s hard to fully appreciate unless you’ve sold cars but some people just aren’t worth dealing with

  • @SmallCarsDirect

    @SmallCarsDirect

    11 күн бұрын

    And those bothered, will have it on their check list and won’t buy the car because of it (really?)

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    If somebody is buying it because they need a 7 seater then they’re probably not going to be bothered about a parcel shelf, if a customer wants one we’ll get one!

  • @anthonyskayman4559
    @anthonyskayman455911 күн бұрын

    Message to Dave & James - There is a company called RS Wheels that would refurb diamond cuts and all other types cheaper than anywhere else, we use them at my work place in Gainsborough but they cover all over definitely give them a try 👍 you’ll save a few quid 😉

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    Excellent thanks mate

  • @anthonyskayman4559

    @anthonyskayman4559

    11 күн бұрын

    Rs wheels ltd based in Sheffield but should cover your area aswell I normally speak to a bloke called Russ and he sents out one of the lads in a van to sort them 😊

  • @EppingForest304
    @EppingForest30411 күн бұрын

    Don’t let Wayne anywhere near the customers… he sure can rant & moan!

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    10 күн бұрын

    😂 I do sell odd cars customers for this car so rude look at it now just saying 🎉😊

  • @cardealerpro

    @cardealerpro

    10 күн бұрын

    Tbf to Wayne he is really good with customers

  • @roystonvehicles9129

    @roystonvehicles9129

    9 күн бұрын

    ​@@cardealerproI find people trust down to earth, even nearly rude salt of the earth working lad type thing, rather than a slick suited salesman, depends who you get.

  • @paulanderton9424
    @paulanderton942411 күн бұрын

    To be fair, smoke and dog smells masked by an air freshener is really unacceptable and I would be fuming also. There is nothing worse and almost imppossible to get rid of. The smell is in-grained in the fabric.

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    I agree but I ran the car myself for 2 weeks and it didn’t smell of smoke

  • @winbig1

    @winbig1

    11 күн бұрын

    ​@@cardealerprolol do you not have one of those aromatek units ? I think you have to leave in the car a couple of hours. If they still moan then you can say it's impossible.

  • @84hoover
    @84hoover10 күн бұрын

    talking about finance and how much better it is without close brothers while Dave is leaning on a Mini with a Close Brothers board in windscreen😅😅😅

  • @jamesn331

    @jamesn331

    10 күн бұрын

    Give us chance 😂

  • @seangrant808
    @seangrant80810 күн бұрын

    👍🏻👌🏻

  • @TheUkjedi
    @TheUkjedi11 күн бұрын

    100k is a cars life .luck after that

  • @simonparkinson2432
    @simonparkinson243211 күн бұрын

    Has James been smoking in Skoda 😂😂😂😂

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    😂😂

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    I could only imagine James smoking a pipe!

  • @scotty6346
    @scotty634611 күн бұрын

    You are buying cars not knowing if they are auto or manual and totally confused about your car stock? It fills me full of confidence to purchase a car from you! 😂

  • @DanielWoolley

    @DanielWoolley

    11 күн бұрын

    Car dealer Pro please don't reply to idiots like this

  • @DanielWoolley

    @DanielWoolley

    10 күн бұрын

    @thefiestaguy8831 and... if they sell a car without a parcel shelf who cares..... if the person who buys it doesn't notice then they obviously was bothered about it as long as they like the car on the day who cares what it has or doesn't have, Jesus people like you are snowflakes... I bet your the type of guy to moan if you buy a car and there's no screenwash

  • @nicecarsdarlington

    @nicecarsdarlington

    10 күн бұрын

    It's a KZread entertainment video, as long as in the showroom they know when a customer is present that's enough. But I think these videos they want to show the raw footage of running a car dealership and being honest about their mistakes

  • @scotty6346

    @scotty6346

    10 күн бұрын

    @@DanielWoolley Don't start name calling, What i said was perfectly justified to highlight to CDP and they might act on it to improve how their business comes across on their KZread content? And i am entitled to my opinion whether you like it or not and i was not rude in my comment name calling like you. Cheers.

  • @cardealerpro

    @cardealerpro

    10 күн бұрын

    @@nicecarsdarlington exactly! We’re just being honest and trying to give people a real insight into the motor trade and not billy bullshitting everyone that we are the best thing since sliced bread! It takes years to learn how to prep a car and like most traders including myself make the mistake in the beginning of over prepping cars and losing money!

  • @BenHitchcock-ts7dd
    @BenHitchcock-ts7dd11 күн бұрын

    Who are you using as your finance provider now?

  • @twiz1084

    @twiz1084

    11 күн бұрын

    Nick Leeson at Barings Bank.

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    😂😂

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    V12, if your in the north just ask for Rory

  • @youtube2kwatcher
    @youtube2kwatcher11 күн бұрын

    sorry but thats like you after put a label on a car saying been smoked in sticker and had dogs in 🤣 if there was you would struggle to sell or people would say i want a big discount because i dont go looking at cars and message them saying have you had a dog or smoking in the car 🤣

  • @youtube2kwatcher
    @youtube2kwatcher11 күн бұрын

    what does my head in they expect new paint work and no rust i had this few year ago selling my motorbike and i said its a 2010 its 10yr old what you expect it really annoys me i lost it and said pizz off and i sold my picanto 1yr ago 2009 134k looked after had load of new parts for £600 ono with mot and guy turned up saying some scratches on door handles 🤣 wtf are you taking the mick grrr really wind me up people when they wanting a cheap car its like feck off get a new car ohhh yeah you cant afford one

  • @kawasakiman8965
    @kawasakiman896511 күн бұрын

    Oh dear way too much winging about your customers gentlemen 🙄🙄🙈😒🥴

  • @redpill3145
    @redpill314511 күн бұрын

    Didn’t think there was that many grade 5’s at the auction,,,, only joking

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    😂😂 tbf they’re the only ones with any margin

  • @simonwatkinson777
    @simonwatkinson77711 күн бұрын

    How much is 40 Autotrader slots ? Last time I enquired it was fortunes. 😮

  • @cardealerpro

    @cardealerpro

    10 күн бұрын

    Yep a fortune 5k including vat!

  • @simonwatkinson777

    @simonwatkinson777

    10 күн бұрын

    @@cardealerpro Holy shit balls Batman. Although it obviously works well for you guys, I run with about 20 -25 vehicles and can’t seem to justify the cost atm, we’re predominantly a Mot/ repair garage, 5 techs, 6 ramps, picked a few up down your way a while back, next time I’m down I’ll call in for one of your fancy coffees if that’s ok. Really enjoy your channel but can’t get my head round how you run it with only 3 of you 👍👍😊

  • @coasttocoast1140
    @coasttocoast114010 күн бұрын

    the cheaper the cars are ,the buyers still whant a new car for no money

  • @cardealerpro

    @cardealerpro

    10 күн бұрын

    Yep

  • @SmallCarsDirect
    @SmallCarsDirect11 күн бұрын

    Tired and wired 😅

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    Love Wayne’s sayings 😂

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    11 күн бұрын

    ​@cardealerp😂ro

  • @WayneMartin-of1ty

    @WayneMartin-of1ty

    11 күн бұрын

    😂😂

  • @1must723
    @1must72311 күн бұрын

    Since Covid 2020 people are unbelievably Micro analytical guy in my street started in 2020 clipping small pieces of weed coming through the gapes in block pathing LOL still today he walks the street with nail clippers and blue face mask on chopping the weeds so dog hair man is all over god help us all :-)

  • @tomandrews2037
    @tomandrews203711 күн бұрын

    @tomandrews2037 0 seconds ago We always say hello to all customers and asked if they are browsing or looking at a particular vehicle. The customers who storm on the pitch and are rude to us are always “ the banger customer” and they always get annoyed we haven’t got something in their budget and tell us our cars are expensive. The boys selling sub 3k stuff week in week out must have the patience of a saint.

  • @cardealerpro

    @cardealerpro

    11 күн бұрын

    💯always rude

Келесі