What do you guys think of the new Gucci Diana bag? I still love it but just need to get another one😓Thanks so much for watching! Xx

@Hello_Vuitton

3 жыл бұрын

I love it perfect size for me

@eliza448

3 жыл бұрын

How heartbreaking, two quite obvious manufacturing faults just really would leave me questioning this lines quality 🥺🥺 it’s an absolute shame as it’s gorgeous quintessential bamboo handles are one of my fav Gucci icons. All the best honey xx

@rhuminkam2004

3 жыл бұрын

I love the bag - you have to get another piece that is perfect!

@user-mp9tu6cp7d

3 жыл бұрын

I love it, but not with the bands. I think I'll just hunt for a vintage bag. I think in a lot of brands, the vintage bags were of better quality leather with more quality control.

@annfulmer332

3 жыл бұрын

Hmm.. with that poor quality, I hope they didn't send you a knock off. I don't love the bag either. Doesn't look classy imo.

For the prices the designer houses are selling bags for, they should be PERFECT!

You’re not overreacting at all, it should be flawless. I think you should go in store to pick your piece!

I love your style and how you're exploring more interesting styles now that you have your classics! The Diana bag is beautiful and hope you can get a flawless one soon!

It’s really disappointing and unacceptable to find faults like that in such an expensive bag. I don’t dislike it but I don’t find it exciting either. I seriously don’t get the neon straps. I would return it and wait until you can go instore. I watched a series of videos years ago where a lady bought a luxury bag, it was faulty and returned it. This happened with three of the bags and then she gave up on it.

@IsabellesStyle

3 жыл бұрын

It is definitely disappointing😩 Haha I know the neon straps are a bit out there, but I like that you can remove them completely for those days the neon might just be too much😆Oh gosh, 3 bags and still no perfect one? I hope I can find a flawless one🤞🏼Thanks Suzanne, always so good to read your comments😍 xx

@gorgeouss79

3 жыл бұрын

In a 3-year period it’s happened to me too! At none other than Chanel. Not with every bag, thank goodness!

@suzannehall5200

3 жыл бұрын

@@gorgeouss79 Golly! That's terrible. Given Chanel's prices it's really terrible. I hope it tuened out well for you eventually.

@fashionablelena8696

3 жыл бұрын

The straps are to keep the bamboo from warping. You can leave them off and just have them on when it’s stored. I like the little belts. I just wished that they matched the bag.

@gorgeouss79

3 жыл бұрын

@@suzannehall5200 Eventually, yes, thanks!

I love the bag. It immediately caught my eye but I’m still debating on purchasing it. So sorry you had to find those flaws.

Wow, what a gorgeous bag! I especially love the handles. I'm so sorry about the 'flaws,' though, and feel bad that it took away some of the excitement for you. I agree with you that it might be best to just wait and pick it up in person, so you can leave the store, secure in knowing the bag is perfect.

No way. Especially at that price, it needs to be perfect.

@IsabellesStyle

3 жыл бұрын

Right?? It is too expensive for a loose thread and the defective leather spot! Thanks hun xx

Omg Isabelle!!! Wanted to check this bag out after lockdown too..!! Sorry it didnt work out this time; gorgeous colour and love the bamboo handles of the bag. Loving the new Gucci packaging too..! I think wait until the lockdown ends and go check it out in store like you always do!

@IsabellesStyle

3 жыл бұрын

Aww thanks babe! I really love it too, it is such a pretty bag and the colour is so rich and delicious! Yes, definitely go in store and check physically before buying! I don't think I'll buy another Gucci bag online.. look what lockdown has done to us! Stay safe hun xx

Currently looking into making my first designer purchase and I am seriously considering this bag 💕 and, you’re not overreacting at all!

The quality issues are unacceptable at that price point.. hopefully you can return it and be able to pick out your own bag soon! Enjoyed your content as usual Isabelle.. stay safe! 💕

Totally not overreacting! I’d send it back too, especially at that price point. It should be perfection. I received an order from Neiman Marcus a few weeks back that looked like it had been kicked all the way to my house and the givenchy bag inside had a black line thru the red leather. I was completely shocked and it turned me completely off the bag.

The Gucci website says the neon bands are "the bands used to keep handles in shape." Doesn't mean you need to keep them on when in use.

@dinavienna

3 жыл бұрын

A vintage Diana owner commented on Cassie S video and I found it very helpful : her bamboo handles with the bamboo Naturally „breathing“ (straightening) over time, the leather parts the bamboo is fixed got stretched and even ripped over time. She says she can see the bamboo needs a „retainer“

@violetviolet888

3 жыл бұрын

@@dinavienna Good to know. Supports the info from the Gucci website. Seems this should be made more clear with supporting information that needs to come with the bag.

@dinavienna

3 жыл бұрын

@@violetviolet888 true ! Oh and the Lady Said she feels it s most important to keep them On overnight and whenever the bag is stored .. so if you don’t Like the look removing them for wear should be fine .. but as you say it would be good to know from gucci themselves 😅

The bag is beautiful I hate the bag has quality issues. I’d send the bag back and get a new one when lock down is over. I like the neon green straps it gives the bag a pop of color 😊

Oh, I was so excited to see this video 🤗 This is the exact size and color I want! I went to the store to see in person, but they did not have any 😫 to see. I think the neon bands are cute to use, just would take them off while wearing to work (too loud for work setting for me). I would also exchange that one immediately! Not acceptable for any price! I also had my eye on the green emerald color it is stunning, but not sure it would match with my wardrobe. I hope you can get another one to replace it very soon! 🥰

I’ve actually always wanted the vintage mini version of this bag

Definitely return it. I’m in Sydney too and sadly I don’t think we will be out of lockdown for another few weeks at least :(

@IsabellesStyle

3 жыл бұрын

Yeh this lockdown will be here for a while😩 I’ll have to return it and wait for the stores to open again and buy in store! Xx

I agree with you -- you are definitely not overreacting, I would return it too. I think that exchanging in store would be better. These are legit quality issues and you deserve to feel good about your new bag! (The style is gorgeous, and I hope you find a lovely replacement!) ❤️

Send it back of course and check the new one in boutique when it opens…if it’s ment to be it will be yours in perfect shape🤞🏻

That's why I prefer vintage! I got a vintage one like this and it is awesome!

@CYXZN

2 жыл бұрын

where did you get it?!>?!?!!

@galalife6500

2 жыл бұрын

@@CYXZN in Parma, near Milam. There was like a vintage market and it was amazing

Girl i am so sorry this has happened to you! My verdict is take it back! I know the lockdown has extended till July 30th so if you can wait till then (which is only a couple of weeks), i am sure you can exchange it and inspect the new bag yourself!! Stay safe lovely xx 💖💖

The bag is stunning. It's so you and the color speaks for itself. However with the discolored patch and popped stitch. I would definitely return the handbag and go in store to purchase the handbag.

Oh no! I'm seeing this kind of thing consistently across luxury brands! Dior and Saint Laurent seem to be better than most. I've had great luck with Gucci and wouldn't have expected to see what you're seeing on this bag. I would exchange it for another one now unless you think another round of issues is going to ruin your love for the bag. If it will, sit tight until you can look at them in person and have a bit more control over what bag you get. Keep us posted! It's a lovely bag!

The style of the bag is beautiful and the color is too. Go exchange and get in store. I learned the hard way too. I bought a designer bag online and didn't check it right away bc I wasn't home for a week. It had a glue residue inside and I was so busy that time to send back was over a day. Stuck with it. It definitely is frustrating when you pay a high price tag 😒.

Oh no 😱😱 def wait till stores reopen and get the bag again then!!

@IsabellesStyle

3 жыл бұрын

I agree hun.. I think I need to actually check the bag in person first😩 Thanks so much Sabrina! Xx

I definitely agree it must go back. Those are not acceptable conditions. Love your video too! 🤎

Oh dear, definitely not overreacting. Bummer to find the flaws, I agree with going into the store when things open up. Best to you!

@IsabellesStyle

3 жыл бұрын

Thanks Jennifer! I will definitely go in store physically to check the bag! Xx

No, you’re not overreacting, Isabelle! Exchange it! It’s an expensive bag and there should be no flaws! Xox, from NYC 👌🏻😁💕 Love the bag though! 😍😍😍

When I ordered my white Gucci Marmont a few years ago, the one that came in the mail was wrinkled and more slouchy on one side. I returned it and checked two different stores and was not able to find one without obvious flaws. I was eventually able to find one in perfect condition while on vacation. It really does take time to find one without flaws, because by then, Gucci already had a price increase. I hope you can find a perfect one even if it may take some time.

Try getting a replacement shipped out to you, it's really unusual for Gucci to have quality issues like that. It's a beautiful bag and I really like the pop of neon!

@IsabellesStyle

3 жыл бұрын

Hopefully I will get a flawless one! Thanks so much hun xx

I loooove the neon and I love tan or racing green most .. gorgeous

What a gorgeous bag, and I kinda like the neon pieces for that funky look. Love they are interchangeable as well, and definitely that bag has to go back. I would definitely send it back and wait when lockdown is over so that you can go in the boutique and inspect in person. That bag is too expensive to be dealing with return after return. I never order anything over $2,000 USD online because of this exact issue you’re dealing with. I like to be able to choose which bag I want after inspection in the boutique. TFS

@IsabellesStyle

3 жыл бұрын

I agree hun, definitely need to go in store to pick my bag! Thanks babe xx

Sorry for the disappointment. I’d wait for the restrictions to be lifted and go to the store ❤️

What's wrong with Gucci's QC? Anyone paying that 'scary" amount has the right to expect perfection.

Definitely go in store and pick your piece. I always do, and give it a good look over! Very annoying when you pay that money. Such a gorgeous bag though 😍 Stay safe!

I have the mini on my wish list! 😍 But for that price, it should be perfect! Agree with exchanging in store 👜

Love the bag! Don’t loose your excitement! But yeah… that particular one needs to go back :/

I’d try once more in the Mail…things do happen and it could be sold out or your store may not have it in stock to even see…so you’re back to where you are now. Best! 🌈

I love watching your you tube channel. You are so honest

Just don’t understand the thought process on the person who packs and sends the bag. Anyone can see its faulty, so why send it? It’s going to come straight back!🤦🏼‍♀️ Really like the bag though without the weird neon straps. The bamboo handles are lovely and anything Princess Diana would surely be a winner for Gucci??!!

Definitely send it back and get fresh from the store. At least u know u love it and i think it looks really cool on u!

Gorgeous bag 😍 Shocking that we have to do our own quality checking....each piece should be looked over with a magnifying glass before its sent out! Those flouro straps also look like they'll fall off when the straps are hanging down...

I like the bag itself but definitely go exchange it!!!!!! Especially for this price point...!

@IsabellesStyle

3 жыл бұрын

I know right??? For the price point! Definitely going to exchange! Thanks Sue xx

I love the bag and design, it's unique 💖 sorry it came with defects though. Love ur Chanel grey mini flap with top handle too 💖💖💖

Oh the bag is so beautiful

Few months ago I ordered a small Gucci bag online. I could not wait to receive the bag. However, there were a few things not perfect about the bag such as the monogram is not aligned on one side, some stitches on leather were out of place. Well, I rushed to Sydney city store (parking costs $50). The SA showed me 3 bags available in the store and I was lucky to pick the perfect bag for exchange. I don’t think I would buy another bag online through Gucci again. I also ordered an LV bag online, received the bag in perfect condition, very happy.

Hey Isabelle! Im from Sydney and i think you should definitely take it back! I work at oroton and even though the price point is a lot lower, people still want it perfect which is absolutely understandable. The bag is beautiful and very classic looking! You should also update us on how Gucci goes about it as well! I’ve had a lot of product quality issues when i bought my t-shirt, dionysus bag and shoes at the Sydney boutique and every time i took something back because of stitching issues or etc, they weren’t too happy so I don’t buy from Gucci anymore 😅😅. Anyways, all the best and thanks for the video!

@IsabellesStyle

3 жыл бұрын

Hi babe! Thank you so much for sharing your experience. I am so disappointed that a bag of this price point has such obvious flaws.. you are right, I have more affordable bags from Coach, Tory Burch etc and they are even perfect at 1/10th of the price! Hopefully I can actually find a perfect one, and I will definitely share my experience! Thanks babe xx

I got the bag last week in the USA and my bag was and is perfect..... I know things like this happen but for the price I would think the person shipping the bag would go over it to make shure it was perfect . Enjoy your bag when you get that perfect one !

Agree it has to go back especially at that price. Definitely think you should go in store and choose it yourself. Keep safe with lockdown 😊😘 🇬🇧

For the price, you are well within your right to ask for a replacement. Don’t feel bad Isabelle!

This is a beautiful classy bag, I was definitely considering one, & still would consider one if I have a need for a bag like this when I have finished editing my wardrobe. I completely agree, you definitely need to return it, I hope you either get to pick your piece or you get sent a new perfect one. Popped stitches are never okay on anything worth more than a few dollars, for over $4,000AUD it needs to be flawless, this bag should never have even left the factory, what were they thinking? I hope you & everyone else is staying safe in Sydney & now Melbourne again.

I ABSOLUTLY NEED TO GET THIS BAG IN BROWN.. STUNNING

Those are issues that really require you to return it. I agree with you on going to get the replacement in person to inspect it in person.

😍 *Niceshopx* 😍 I love you so much and watching your videos makes my day brighter

In my experience, Gucci has one of the best customer service. So I’m sure they can find you a flawless piece should you decide to keep the bag. I actually LOVE the bag - this gorgeous cognac color is hard to come by. And it’s one of my favorite leather colors.

@bourgiebaglady2241

3 жыл бұрын

Agree! Thank goodness it wasn’t LV…IMO they have the worst customer service with issues and defects!!

Beautiful bag and it is very popular now. Love the color. Online order is very tricky. Yes, it is disappointed. 💕

@IsabellesStyle

3 жыл бұрын

Aw thanks Irene! It is so disappointing especially for the price point! Hope you got a perfect Coco handle after all? I remember you mentioning issues with yours? Xx

@fabulousirene

3 жыл бұрын

@@IsabellesStyle : Awww, Thank you so much darling. I got two but returned one has defective. Hopefully your guys doing well and lockdown over soon 💕

Beautiful classic looking bag. I love it. But of course you have to return it. I would wait and go to the store to check all the colors.

Not over reacting at all! Luxury bags can not have those kinds of flaws. Those are obvious! I would order another one and if it doesn’t work, Just wait and pick it out in the store. I would send a Kate spade bag back with a popped stitch so no question on this one. It’s ok, when you go to the store you’ll find another one that’s much better if the online ordering g doesn’t work out. It is gorgeous though (but without the neon strap for me). Enjoy it! And keep us updated as to what you do.

i'm gonna buy my first luxury bag.. which one would you recommend?

I had the same quality issues when I went to get my super mini marmont bag earlier this year i had to get my SA to pull like 6 bags before I found one I was happy with, the stitching was a huge issue I found to be a problem where it was ripping the leather, so seeing this I’m not suprised but it’s so disappointing given the cost of the bags

its really nice, esp the bamboo handles! but id get off white so the brown bamboo really pops!

I think this is a beautiful bag especially with the handles and in the beautiful tan colour. Of course at this price point we deserve perfection. So sad you have to return it and I understand how it takes the joy from something you were looking forward to. I would be hesitant to be sent another one. I wouldn’t want to have to send another back. It’s sad how these brands quality have been decreasing. Prices are rising but the quality is getting worse. I hope you will be able to have a replacement soon.😊❤️🙏

Youre not overreacting. Omg I would be so choked if I saw that. RETURN IT!

I love the contrasting neon bands on this bag. I wish I could find a cheaper bag that's similar.

Oh no... i hope you manage to return it and get a better one. The pop stitch wont work for me either. Best of luck isabelle!

Hello from QLD 😊 I’m upset with those quality issues too… nowadays it’s getting harder to order online because I have similar experiences as yours too often and becoming more and more nervous buying online 😩

@IsabellesStyle

3 жыл бұрын

I couldn't agree more hun, it is definitely making me nervous to order another one. I think I'll have to wait till store reopen to go in and physically check the bag first! Thanks so much hun! Xx

Where is your white dress from?? it looks beautiful on you and i’ve been looking for something just like it!

one thing i fear with online shopping for luxury items is getting flaws with my bag. luxury items i would want to just buy in store. lol then when i bought my first gucci bag, the display item had a fold in the strap and flap because too many people tried it on... but the one they gave me was perfect. thanks for the video about the diana i was really curious about it

Yes would return that definitely and wait until lockdown is over to pick one yourself. It’s a quite bag

Love the bag😍😍😍😍😍😍

@IsabellesStyle

3 жыл бұрын

Me too😆 thanks Gabby xx

wow Isabelle you are so right to send this back. ts a gorgeous bag but there should be no flaws at all at that price.

@IsabellesStyle

3 жыл бұрын

Totally babe! Sending it back tmrw! Xx

I love the look of this bag. It looks classic and understated and love that color too! Stay safe Isabelle.❤️

@IsabellesStyle

3 жыл бұрын

Thanks so much Amy! You too stay safe xx

Love the bamboo handles 😍. Rest of the design…umm does not “wow” me 😕

@IsabellesStyle

3 жыл бұрын

The bamboo handles totally make the bag! Thanks hun xx

@catnip4587

3 жыл бұрын

Love bamboo handle hate the looks of the neon bands

@rebeccaboschman1239

3 жыл бұрын

If you love the bamboo handles look for the Gucci Nymphaea on the second hand market. It's one of my favorite bags in my collection 😊

Honestly I feel like so many designers these days have quality issues. Louis Vuitton and Chanel especially.. I’ve seen puckering at seams for both brands, uneven stitching, and even zippers that don’t open/close smoothly!! It’s ridiculous for such high end designers!

@j-y-y

2 жыл бұрын

Quality of the Zipper are really noticeable, they stop buying the YYK zipper , that’s why

Fully Agree with you, I’d expect the best quality for the price. So gutted you’ve had to send it back 😞❤️

The rich cognac color is stunning. I prefer this darker color, it is very classic and will go with many styles. I am not a big Gucci fan, but this bag I really like. It is classic and professional. It is awful that flaws are found 😒 and at this price point….very disappointing. This is a style I would go for because it’s timeless ( in my humble opinion lol) and when you pay this hefty price…you want your cost-per-wear. 💕

@IsabellesStyle

3 жыл бұрын

I agree with you completely Lynda! It is a timeless design and the bamboo handles are truly beautiful! But yes, these flaws are not ok, so I’ll return and get one without flaws. Thanks so much☺️ xx

No popped stitches 🧵 on a $4300 bag! I totally 💯 agree with you. Yes do exchange it for another bag. You can order another one, this bag could just be one out of hundreds that was defective. 💕

@IsabellesStyle

3 жыл бұрын

I know right? It’s a pretty pricey bag.. Hopefully I will get a perfect one next! Thanks hun xx

Wow the handles are gorgeous, I wish they did more bags with that.Definetly try to exchange it online first imo

Love the style of the bag

@IsabellesStyle

3 жыл бұрын

I do too! Thanks Jenny xx

I had an issue with a prada galleria bag I bought a couple of years ago from farfetch. There were scratches all over the bag! I returned the bag right away. So disapointing I've given up buying another prada bag since. Hope you find a flawless gucci Diana bag after lockdown. ^^

How disappointing!! 😢. It’s a beautiful bag. I’m sorry about the flaws. Fingers crossed that you find a perfect one at the boutique.

@IsabellesStyle

3 жыл бұрын

Thanks so much Kimberley! I hope so, hopefully our lockdown will end soon🤞🏼xx

Great example of quality! Even Hermes has had quality issues. One KZreadr I watch got a gold Birkin and it had cracking on the locking leather piece… brand new out of the box. Definitely will always happen, no matter the brand. Just inspect your new purchase extremely well :)

I love the Diana a lot - and I am not normally a tote person

Good evening, thanks for the video, I like the Gucci Diana bag, I do not know whether to buy or not? What is your current condition❤

The cracks on the bamboo handle are normal? How does it feel smooth or rough?

Awww so sorry the bag was defective :( Such a cool launch and would consider if the quality is better.

@IsabellesStyle

3 жыл бұрын

Hopefully I can find a flawless bag when I exchange it! Otherwise it is a really cool bag for sure! Thanks Nicole xx

omg! popped stitches can lead to even more damage too. not over reacting at all

It's a gorgeous bag - it looks beautiful on you.

FINALLY GOT MY BAG IN BROWN..LOVE IT.. I THINK U SHOULD GO IN THE STORE AND REPLACE YOURS WITH A NEW ONE.. THE OFF WHITE ( CREAM ) WOULD LOOK GREAT ON YOU

Not being too picky at all! It’s a beautiful bag and with the price point it has, it should be perfect!

I ordered the custom straps for that bag and they weren't stamped properly either. I've been trying to deal with customer service with no luck.

The bag is gorgeous, go and get it from the store after the lockdown.

@IsabellesStyle

3 жыл бұрын

I agree, it will be best to go in store! Thanks hun xx

That's upsetting. You're DEFinitely not over-reacting. That's why online shopping scares me so much because quality and shades and even leather differs on every piece of the same style

I went in the store to purchase one and the one in the store had dents from where the handle sat against the bag. I didn’t get it because that’s unacceptable on a brand new bag.

Gucci Diana bag Brown/Gold is the perfect colour !

@IsabellesStyle

3 жыл бұрын

The colour is amazing for sure! Thanks hun xx

Beautiful bag and love the color 👍

love the color and it's elegant bag... classic, last long time

@IsabellesStyle

3 жыл бұрын

Thanks babe! Xx

@kit6328

3 жыл бұрын

@@IsabellesStyle as the quality of this particular bag, def return it and buy in store. I NEVER purchase any luxury items online, it never give me the comfort of the lil minor quality issues, save the headache of return them. sorry for your disappointment.

@IsabellesStyle

3 жыл бұрын

I’ll definitely return it and buy a perfect one in store! Just have no idea when we will open back up.. could be another few weeks😩 thanks hun xx

Ordering online can be a gamble 🙁 Definitely go into the boutique to self check… The bag is lovely nonetheless. Anything Diana wore is just iconic

Is this bag worth the purchase? I wanted to get the Gucci Diana in the medium tote. Also, is the bottom of the bag sturdy? Are there any issues with the bag not keeping its shape?

It has to go back,those issues are unacceptable. But the bag is gorgeous I am eyeing it in the green color.