I wanted to install a new filter and did all the steps advised in this video, still it would not allow water to go through, and it simply tried to get some coffee out of it. Filter would not work whatever I tried. The booklet is also a nightmare to interprete, mixing up languages, and when calling the service, they do not have the booklet of the Zenius machine and cannot properly advice you. And what's even more, due to the sometimes heavy accents, it is hard to understand what they are saying, The North-South problem in the Netherlands.

i got no more than 50 ml...

@nespresso

6 жыл бұрын

Hi, Mario, if you got any question regarding your machine you can contact us here; bit.ly/2z9jh9j or by free phone 900 11 00 20. Thanks!

@ArisRoutis

6 жыл бұрын

You can just get a bigger one. I use a square big one that can fit under the water supply of the machine. Just completed the procedure with no issues.

@nurainsulaiman3117

5 ай бұрын

I want to ask this machine come with filter or not filter