And just for anyone still struggling, like I did today with a new machine, to be perfectly clear: switch the machine off. Then hold the "short black" and "long black" buttons on the left side down for about 1-2 seconds, then keep holding them down and additionally hold down the power button. Keep all 3 buttons held down (4-5 seconds) until the menu screen comes on the display. Hope this helps save you what I went through!!

@guyeshel9316

2 жыл бұрын

You are a saviour

@carstenbredahlgjelsten8331

2 жыл бұрын

Tak 🙏 Thank you, Lisa Morrow Greetings from Copenhagen, Denmark🇩🇰

@harry-eto

Жыл бұрын

Nespresso, What e... The f##k this tutorial doesn't work.

@anthonymichael5078

Жыл бұрын

I don't know who you are, but you saved me from hours of wanting to smash this machine to tiny pieces and throw it out of a window! There shall be songs written of your helpful deed! Statues will be erected from the finest marble and a yearly parade will be planned in your honour! Thank you from an extremely frazzled office worker!!!

@cheesebutt1000

9 ай бұрын

Note to self, the power of the machine should be off, that's what they refer to as "Stand By mode", you push the short black and long black on the left side and then hold the power button down. Hold all 3 buttons for about 5 seconds till it goes to menu mode.

Please note: if you have a newer machine, there is a new method to begin the descaling process: do NOT press the three buttons as shown in the video. Press the smallest and the largest cup button and then additionally the on/off button. Many thanks to the very friendly guy from the german Nespresso Hotline : ). You made our day in the office.

@XXVIIINI

7 жыл бұрын

Jens Fischer THANK YOU SO MUCH!! 😁😁😁

@ronDTour

6 жыл бұрын

you made my day!

@manchang4571

5 жыл бұрын

Thank you!!!

@rameshadhikari6108

5 жыл бұрын

For Gemini 220 how to desclling

@dororemer3200

3 жыл бұрын

He made also my day.

Just spoke to a technician. We have 3 at work and I have descaled two so far and the exact same model has 2 different ways so far to get to the menu. THE MACHINE HAS TO BE OFF (on standby mode. The red light at the power button shouldn't flicker and it must be on) One way is to hold the 3 buttons together with the power button at the same time for four seconds. The other machine I just held the small cup and the large cup together at the same time with the power button for four seconds. Hope this helps

@Djangoo0

3 жыл бұрын

Thanks standby + 3 Buttons works for me

@diegitoelpito

3 жыл бұрын

Thank you so much!

@dancelikeeverybodyiswatchi9524

2 жыл бұрын

Igi

@yo2738

Жыл бұрын

You'd think they'd update the video 😏 but thankyou this works great!

@jeroenveldwijk8868

7 ай бұрын

We have the same issue ! Why is this not visible in the manual ?

is there a video for the cs 220 with main water supply?

@nespresso

7 жыл бұрын

Yes, we also have a video for our cs 220. Just take a look: j.mp/2n8XxUg

What kind of machine is this anyway? Nothing works, I've tried the way you show on the video, I've tried the way with the 2 buttons, then pushing the middle, I've tried pushing them all together and the on/off button, I've wasted more than one hour trying to figure out what works!!! And it's Sunday and I can't find any technician. Need a solution, Nespresso Gemini CS220 type 702

Thank you very much 👌👍

When selecting the descale mode, the three buttons suggested in the video and the advice in the additional comment did not work for our machine. We accidentally found that holding down the short and long button, and then the on/off button for five seconds plus, worked a treat. (The Nespresso help desk were completely useless. - I almost lost the will to live)

@nespresso

6 жыл бұрын

Hi Wayne, we're glad to hear that you were able to resolve the issue. Please let us know if we can be of any further assistance. Thanks and have a good evening.

@gianchand1174

6 жыл бұрын

Wayne Marriott

If you can not open the menu with 3 fingers pushing the 3 coffee buttons at the same time, then do not use the middle finger. Some machines are using another way to start up the menu. Use the buttons left and right and the on-off button at the same time. Then the menu will start up.

@radunegrut4345

7 ай бұрын

Bro, you saveing my life , thank you very much !

My machine did not give me an option to turn the direct water off after entering the menu. After wasting time trying to find it, (I did get into the menu option, following the comments below) I finally proceeded by skipping that step, just made sure to turned off the tab on the back. And continued the descaling with no issues. Tip: Make sure to put one tray to catch the water for from the steamer (right tray) one one to catch the hot water (left tray). I accidentally put both to the left and water almost went over. I was able to switch them just on time.

Hi can I use vinegar and water to descale as I'm in place where theirs no descaling solution and please what are the risks .thanks

@nespresso

4 жыл бұрын

We recommend using the Nespresso Descaling Kit to descaling every 300 capsules or three months to keep your machine in peak operating condition and coffee tasting best, Med. As other methods for descaling have not been tested, we cannot comment. bit.ly/37MfWxG

On my machine (Gemini 220) I found that to enter the menu you press the smallest and largest cup buttons, then the middle cup button. Took some trial and error to find this!

@nespresso

6 жыл бұрын

Please let us know if we can be of any further machine guidance. Thanks.

Upozorňujeme, že pokud máte novější kávovar model 203/223, je nový způsob zahájení procesu odvápnění: Stiskněte na levé hlavě nejmenší (ristretto) a největší (lungo) tlačítko dohromady s tlačítkem zapnutí / vypnutí ( on/off červené) a držte, dokud se vám nezobrazí menu. Za Český Nespresso team Honza

Para las personas que andan buscando instrucciones en español les dejo aquí lo que me funciono al menos con el modelo Gemini 221: En vez de presionar los tres botones a la vez presionar el botón del lado izquierdo el de ristretto y el de lungo es decir el pequeño y el grande al mismo tiempo que presiona el botón de encendido y apagado RECUERDEN QUE TIENEN QUE HACERLO DEL LADO IZQUIERDo y luego ya en la pantalla les aparecerá language y ahí ya estarían en el menú, luego para ir seleccionado son los botones del lado derecho con el botón de Enmedio (espresso) del lado derecho seleccionan las opciones y con el botón pequeño (ristretto) del lado izquierdo se mueven para arriba o para abajo espero les sirva❤ y ahorrarles el estrés por el cual yo pasé 😊

Why does the manual for "Type 733 / CS203 " say to fill both tanks with each 1 liter water and 2 sachets (each 0.1 liter) but this video says to fill the left tank (front view) with 2 liters and 4 sachets and the right tank with 1 liter and 2 sachets?

@nespresso

3 жыл бұрын

While you can use the larger amounts for the CS200 and CS203, as there is no milk function on them, you can instead use the smaller amounts advised in the manual. We hope you find this useful.

Thinking of buying this machine from Nespress, but they want to charge me an extra 300 pound pr. year for service. Do I need this?

@nespresso

7 жыл бұрын

Thanks for your interest in this machine, Steven. If you'd like more information on the machine or the maintenance programme, please send us an email here: bit.ly/2reAR9B

@lykkecarpenter9553

7 жыл бұрын

Anybody?

need help with cs 224, please post video!

@nespresso

7 жыл бұрын

Hello, Zac. We will be glad to assist you with your Gemini CS224 by phone at 800-566-0571. We are available 24 hours a day, 7 days a week.

@zacour9130

7 жыл бұрын

Nespresso Thank You! Patricia in Ohio was most helpful! Thanks again!

Please tell us how to changing procedure of Brita Filter..

how often does it need descaling?

@nespresso

6 жыл бұрын

Hi Ash, we'd recommend every 6-8 weeks. Many thanks.

@Ash-le4pw

6 жыл бұрын

Thank you!

Fiz o processo mais agora a maquina nao reabastece a agua sozinha mais e nao tem a opcao de ligar a aagua direta

@nespresso

11 ай бұрын

Olá Caio, tudo bem? Lamentamos pelos transtornos. Para que possa ter o suporte necessário para a sua máquina, pedimos gentilmente que entre em contato com a nossa Central de atendimento 08007777747 segunda à domingo das 08h às 22h ou pelo Whatsapp no número (11) 93903-6857. Caso tenha alguma dúvida estamos à disposição, aguardamos o seu retorno por lá!

How to acquire transparent tube? I never received it with machine, while I can not order it with other descaling equipment.

@nespresso

Жыл бұрын

Hello and thanks for reaching out. Can you please identify your country, so we could further look into this?

@stefanjojic4311

Жыл бұрын

@@nespresso Thanks for prompt answer. Austria. Machine is CS223

@nespresso

Жыл бұрын

Hello Stefan, sorry for the long wait. I am currently still waiting for a response from my colleagues. If you send me your contact details in a private message I can come back to you once I have an answer. Best regards Your Nespresso Team

@nespresso

Жыл бұрын

Hello Stefa, Sorry for the long wait, but I keep my promises 😎 Haven't found your private message, so I will answer on this comment. The transparent tube should be our Cappuccinatore Kit Straws&Nozzle with an article code of 5105/100, according to my specialty department. Thank you for your patience.

On my machine CS 203, while the machine was off I had to press down at the same time the ristreto and the lungo on the left side and the power button for five second. Then I had access to the menu. Pour ma machine CS 203, pendant que la machine était éteinte, j'ai appuyer sur la gauche en même temps sur le ristretto (tout petit café) et le lungo (le plus grand café) et en même temps sur le bouton on/off, tout en même temps pendant 5 secondes. Le support technique n'a pas été d'une grande aide, merci aux autre commentaires et bon courage.

@nespresso

2 жыл бұрын

Bonjour, Je suis réellement navré que nos Experts Machine n'aient pas pu vous venir en aide. Afin de pouvoir comprendre ce qu'il s'est passé, pourriez-vous me communiquer votre numéro de client et vos coordonnées via Messenger en cliquant sur le lien suivant : bit.ly/3eiJgjX À très vite. Nordine

Can this help if the machine does not pour the same amount of coffee on both sides for the same button

@nespresso

Жыл бұрын

For machine assistance, please call us directly at 1.800.566.0571. We look forward to finding a satisfactory solution.

Bonjour, Cette vidéo ne décrit absolument pas la procédure de détartrage pour cette machine. En effet, dans mon cas, la machine doit être à l'arrêt. Puis on appuie SIMULTANÉMENT sur Stand By/Expresso/Lungo. Il faut avoir appuyer sur ces trois touches en même temps, pour avoir accès au menu. Là c'est assez simple, la touche du milieux permet de naviguer, la touche Lungo permet de valider. Aussi, les sous titres français de cette vidéo sont compétemment décalés, tant au niveau du timing que de la traduction. IL FAUT ALLER VOIR LA DOCUMENTATION PAPIER DE LA MACHINE.

@nespresso

4 жыл бұрын

Bonjour, nous vous remercions de votre retour concernant le détartrage de votre machine CS. Nous vous confirmons que les manipulations peuvent différer selon l’année de fabrication de votre machine. Nous vous conseillons de contacter notre SAV pour toutes questions concernant l’utilisation de votre machine. Joyeuses fêtes. Denzel

Bonjour, je suis correctement la procédure , mais au moment où je sélectionné détartrage, la machine me dit de mettre le produit et d'appuyer sur une touche. Seulement, quand j'appuie sur une touche ca ne commence pas, ça reste bloqué !

@nespresso

2 жыл бұрын

Hi! Thanks for reaching out. In order to serve you, please let us know in which country you are located. Many thanks!

@lunergie5841

8 ай бұрын

Bonjour, moi j'ai la même chose. Je suis situé en Belgique @nespresso

My CS223 won’t fill through the mains after the descaling process, there is no setting to turn mains on/off, only at the rear valve. Does anyone know a solution?

@nespresso

2 жыл бұрын

Hello and thanks for reaching out. Can you please identify your location so we could further look into this? Kind regards.

@kaneaxton9846

2 жыл бұрын

@@nespresso I’m currently in France, I have the machine with me

@nespresso

2 жыл бұрын

Dear Kane, Thank you for precising us your current location. We are sorry to hear about the difficulties you are encountering with your coffee Machine. In order to receive assistance, you can either write to us on Messenger (m.me/Nespresso.FR) and tell us your phone details and your availability for a phone conversation, or you reach directly our customer service at the free number 0800 55 52 53, available from Monday to Saturday, from 8 am to 8 pm. Have a nice day and see you soon. Camille

@Suneleickjepsen

Ай бұрын

Did you find a solution, I have the same issue.

Our machine stay on EPS mode at start, any idea please ?

@nespresso

2 жыл бұрын

Hello, we would be glad to help you. Could you please provide us the country of your residence?

@david_devdev9558

2 жыл бұрын

@@nespresso yes i'm in France. We look in the manual and no mention of this mode.

@nespresso

2 жыл бұрын

Dear David, thank you very much for this information. In order to help you, could you contact us by phone (0 805 10 20 22 (from monday to saturday, 10h 18h). Have a nice day. Nordine

How am I supposed to turn it to standby mode, what is standby mode? Where? How?

@nespresso

4 жыл бұрын

Hi there, for assistance with descaling your Gemini machine we would recommend that you contact our Technical Team on 0808 100 8844, option 3. Many thanks.

traducir español

@nespresso

8 жыл бұрын

Hola Antonio, aquí encontrarás el vídeo con subtítulos en español: j.mp/29Ha61r Gracias y un saludo.

Does not work on cs223

@nespresso

8 ай бұрын

Hi Darron, please reach out to us at 1-800-566-0571 for further assistance.

Scheiss Video und das vom Hersteller selbst, peinlich! Und nie wieder !

Très mauvaise explication

How can you mess up ur own tutorial video? Lol

Scheiss Video und das vom Hersteller selbst, peinlich! Und nie wieder !

@mariafavara8557

2 жыл бұрын

Italiano