Hi Daniel, it is always better to set the right water hardness level so your machine can provide the right signal for descaling. Do not hesitate to contact us for more assistance at wcp@nespresso.com. Have a beautiful Monday!

Is it necessary to know and set the water hardness level?

What if my water hardness is zero do I need to press anything?

@Ahmed-vs1ui

3 жыл бұрын

What is water hardness?

Hey, can i use the water hardness stick more than once?

@nespresso

Ай бұрын

Hi there, the water hardness tester stick can only be used once. Thank you.

I didn’t understand what the reason to do this? Can you more explain?

@nespresso

4 жыл бұрын

Hi, thank you for asking Please contact our Nespresso club @8001166612, and our team will be more than happy to help you.

@GeorgiaAndrea

Жыл бұрын

@@nespresso why can’t you just explain it here?

I have 0 red and 4 green . Lungo and espresso at the same time ?

@nespresso

Жыл бұрын

To set the water hardness on your Lattissima One, determine the water hardness using the test strip. Remove milk jug and switch the machine on. Press the milk drink button for 3 seconds to enter Menu mode: descaling and clean alerts start blinking. Press the espresso button. Within 15 sec, you can set the desired value by pressing the corresponding button. If you have 0 red and 4 green squares, press the milk button. The lights will blink 3 times rapidly to confirm new value. The menu exits automatically and machine returns to ready mode. For personal guidance, Andreea, call 800.562.1465, and a machine expert will be happy to guide you.

Where the fuck is the sticker i literally don't have it...

Если у меня 4 красных квадратика - очень жесткая вода, надо 4 раза нажать на кнопку экспрессо, а также ланго

My Waterhardness is zero, what do I press???

@nespresso

Жыл бұрын

Hello and thanks for reaching out. Could you please identify your country, so we could further look into this?