Hertz is basically scamming it's customers.

@rapalaron6348

29 күн бұрын

Just don't rent an EV

@duydatyds

29 күн бұрын

To be fair, they got scammed by the EV industry first, lol. But they only got themselves to blame.

@thehobo54

29 күн бұрын

Yeah but ev owners are used to that!

@bikersoncall

29 күн бұрын

Jason, so are EV's.

@garycusack9247

29 күн бұрын

isnt hertz going bankrupt AGAIN

Locking it at 90% & requiring it to be 90% when returned is deliberate. The lawyers who drew up that contract knew exactly what they were doing.

@matsv201

29 күн бұрын

I kind of think its was the technical people that locked the 90% limit, and the accountant that made the 90% return rule. The 90% lockout is not in the contract. Maybe it should been

@domtan3479

29 күн бұрын

Top management of Hertz knew exactly what they were doing. They made the call to scam their customers. Lawyers just took instructions.

@farnthboy

29 күн бұрын

It is the companies motto - we'll screw you till it Hertz.

@maxwellblackwell5045

29 күн бұрын

​@@matsv201I'm guessing English is not your language.

@mikebreen2890

29 күн бұрын

I don't think it was, I think this is a cock up. If they had actually thought of doing this they would also have realised that the shit would hit the fan and they would be called out on it, loudly and publicly. I think the hand that wrote the contract did not understand the difference between EV and ICE (it's VERY hard to get an EV back to the depot at 90% unless there are local rapid chargers, and even they would be slow at that charge level) and it was a different hand that limited the charge. It's too damned stupid to be a scam because if they had actually joined the dots they would realise they were not going to get away with it.

The CEO was probably a woke DEI selection . . .

@annyer262

29 күн бұрын

DEI - didn't earn it!

@MrBPC76

29 күн бұрын

The new CEO is the guy that oversaw the self-driving taxi failure at GM, so Hertz is in great hands.

@vanzell1912

29 күн бұрын

Just because you belong to the Climate/DEI religion, doesn’t mean you not GREEDY….!!

@raymondo162

29 күн бұрын

the ceo is DEFINITELY a Eejit

@darob20

29 күн бұрын

DEI is code for yall racist. The Hertz CEO is a whyte man 🙄🤣

In the United States, Hertz has an amazingly bad reputation for customer service. Including, multiple occasions of having customers arrested for being in possession of stolen cars, when in fact no such thing occurred.

@scottw5315

29 күн бұрын

Haha, I had a Hertz manager threaten to report me as having stolen a car even though they had my credit card on file. I'd had the car for months. They made a lot of money off of me and yet the threat. Idiots...

@bradwhite5884

29 күн бұрын

Wow!! So bad that they charge their own customers of a crime when in fact they just rented it, any excuse to get their money, customers should charge them for falsifiy a crime and such, that's an abuse of power from them, I even heard that they charge customers damages on the rental cars even though the car was damaged prior, such bunch of snivelling scheming bunch of scrooges, right?

@markiangooley

29 күн бұрын

I don’t think I’ve rented from Hertz in decades. Usually Enterprise.

@andrewnevermind4902

29 күн бұрын

​@@scottw5315Pricks.

@mmorgz6622

29 күн бұрын

that can happen in most of the bigger companies. if someone is late returning or requested and extension but hasn't paid, refused to return the car altogether or doesnt respond to the company after attempts of communication, they will consider it a stolen car and report it to police. i myself have had to recover a car via trailer and spare key because the customer stopped communicating and refused to cover cost of the replacement key etc. worst part is people will do this and then give the company a bad review and throw the blame and make up BS out of spite.

Indeed, why would any sane person rent an environment destroying EV car?

@badchefi

29 күн бұрын

Your so demoralised by propaganda that you even share your absurd conclusions. Thank your own inability to do basic research.

@matthewgodwin3050

29 күн бұрын

@@badchefi Oh, the irony!

@matthewgodwin3050

29 күн бұрын

@kokehri, haven't you met a Tesla owner. Not exactly the brightest people in the world, are they?

@orwellboy1958

29 күн бұрын

@@badchefi only matched by your inability to talk sence.

@badchefi

29 күн бұрын

@@matthewgodwin3050 unlike you I own and use three EVs since 2016 - real experience beats fake news buddy. Even a chimpanzee would outsmart you Matthew…

This is a company that had people arrested, and jailed, for stealing cars in America despite the fact that the cars had been officially returned or the hire extended.

They should have rented a gas car with a trailer on which they could bring back the EV. Simple.!!!!

@hendrickswart4122

29 күн бұрын

Perfect solution! 👌

@alviolampis

29 күн бұрын

Do not rent an electric tow truck with 90% carge back contract....

@randgrithr7387

29 күн бұрын

You joke, but series hybrid EV's have way more advantages than battery powered EV's. More EV's should come with gas generators.

@arneminderman3770

29 күн бұрын

😂😂

@h00Lia

28 күн бұрын

🤣

Here in the U.S. there would be a class action lawsuit against Hertz. That policy does sound like a scam from the very beginning, the company fully knowing that their rental vehicles cannot be returned with a 90% charge because of the distance from nearest charging station to their facility. I hope Hertz gets bit in the arse on this one!

@tilkanash

29 күн бұрын

Hertz in the USA is a Scam. Have you rented from them ?

@SorenCicchini

29 күн бұрын

Here in Australia, there is no need for a class action because the government's Australian Competition and Consumer Commission will prosecute them on behalf of the customers.

Virtu-signaling while on holiday is the dumbest thing on earth, included owning an EV. But then, there are medication (to some degree) for every condition except for stupidity.

@jackdeniston6150

29 күн бұрын

....just a tryout rental.. i rent convertibles when travelling too.

@futureisyours3016

29 күн бұрын

That's well said. Probably, a civil suit by all affected individuals.

@gaiustacitus4242

29 күн бұрын

I should have linked the video uploaded by an Australian man who rented an EV during a trip to Los Angeles. On a Saturday afternoon, he waited a couple of hours at a fast-charging station before returning to his AirBnb where he plugged the car into a 110V outlet. Over the next 3 hours the car gained 6 kilometers of range. He then went back out and waited in queue at a fast-charging station. By 1:00 AM the EV was charged up to about 20%. He returned to the AirBnb, slept, and went back out early Sunday morning, located another "fast-charging" station and managed to charge the EV to 43% before giving up and returning it to the rental car agency at the airport.

Watching from Germany - and laughing all the way! They are ALL paying the price now for their naive optimism.

@HerrHoppenstedt

29 күн бұрын

Weiss garnicht warum du so lachst. Wir sitzen in so ziemlich dem grössten Misthaufen...

@DinDooIt

29 күн бұрын

So are you for your allowance of millions of enrichment and diversity to invade your homes!! "Diversity is our strength" is naive optimism too right!!

@klartext2225

29 күн бұрын

@@HerrHoppenstedt Na, ich lache, weil diese Blase bis Ende 2024 platzen wird! Wie MGUY Simon bereits berichtete, hat Mercedes eine verlängerte Verbrenner-Produktion bis deutlich in die 2030er angekündigt. Plus TOYOTA usw... Das Blatt wendet sich.

@Luka_3D

29 күн бұрын

​@@klartext2225Meanwhile Shell is closing gas stations. Didn't toyota come out and announce their own ev fleet a few months ago?

@HerrHoppenstedt

29 күн бұрын

@@klartext2225 Ja, da bin ich ja bei dir :) Ich meine nur, wir müssen hier in D echt nicht hämisch mit dem Finger auf andere Zeigen. Was die größten Idioten in der Politik angeht ist Deutschland immernoch Weltmeister bzw. in den Top3 im "günstigstens" Fall.

Hertz put an unreasonable fine in place to rip off their customers - that’s shameful and deceitful. I guess I won’t be using Hertz in the future when I rent PETROL cars.

The more bad publicity for EVs the better.With eagle eyes like Simon the truth needs to be out there to reveal one scam after another with these rip off machines.

@mikebreen2890

29 күн бұрын

It's not bad publicity for EV's, it's bad publicity for Hertz.

@Luka_3D

29 күн бұрын

Simon is just turning into the Alex Jones of the ev industry. It's really sad too cuz at the beginning he had some good takes

Kilwinning battery recycling plant fire in Scotland. Have a look, it’s frightening.

@wishteria234

29 күн бұрын

thanks, the MSM any where will try to to show that

@hendrickswart4122

29 күн бұрын

....and Scotland is already cked. Fu

@q3y6

29 күн бұрын

It was horrific, and not a word about it on main stream media.

@derekwhitfield8

29 күн бұрын

Yes not a word from MSM no surprise there.

@duydatyds

29 күн бұрын

Here is another battery recycling plant catching fire in France a month ago. It was quite frequent than anyone would think. kzread.infoOuj61_VhSgI

Someone at Hertz should do some gaol time for this scam! So they should be able to take them back with 81% as that is 90% of the possible charge.

@mikebreen2890

29 күн бұрын

They should certainly refunds those charged.

@markvogel5872

29 күн бұрын

Is Gaol British spelling for Jail?

@andrewallen9993

29 күн бұрын

@@markvogel5872 It's the old fashioned word for jail.

@markvogel5872

29 күн бұрын

@@andrewallen9993 woah that word went through some changes!

@Blanchy10

28 күн бұрын

@@markvogel5872 It's the Australian spelling.

These are the low-quality kind of scams you used to only see at cheap cut-rate carnivals.

@bm4751

28 күн бұрын

So true, years ago in Miami I rented a cheapy, great and all. Paid in full on return, thankfully had the receipt, only to find another wacked charge to the credit card on getting home. Thankfully the credit card reversed charges. But the scams seem never-ending with even big name players involved

Hertz has always been a low class car rental company. And I don't mean their customers are low class, I mean that the management personnel at Hertz are low class.

The last few times I’ve rented a car I was able to stop two miles from the airport, the not-too-big BMI, and fill the tank in no time at all. I can’t imagine the misery of trying to do that with an EV!

@mikebreen2890

29 күн бұрын

This issue was caused by somebody writing terms as if the cars were ICE, no thought went into it. It's not malicious, it's incompetent.

@douginorlando6260

29 күн бұрын

Anyone who thinks this is not deliberate is naive and doesn’t know Hertz has a pattern of ripping off customers.

@darrennew8211

20 күн бұрын

I own an EV and I love it, and it never would have occurred to me to rent a car that didn't use gasoline. It's entirely the wrong use case for an EV.

@mikebreen2890

20 күн бұрын

@@darrennew8211 As an EV owner and a great fan, I agree. Car rental is not the time to learn how to use an EV.

My brother had this in the UK last year. Polestar was super cheap compared to ICE hire car, so went for it. He had to drop it off at Gatwick, with no less than 80%, and had to drive around to find one near the airport, that was fast charging. That polestar also had a limit of 80% charging. In the end he just dropped it off and thrww the keys at them so he and the family could get the flight.

@McVaio

29 күн бұрын

And he didn't realize it was super cheap for a reason?

@Hellsong89

29 күн бұрын

@@McVaio Could be government subsidies making it cheaper on paper, but in reality its far more expensive with the hidden costs.

@pingpong9656

29 күн бұрын

Shame on your brother for being ANTI-ENVIRONMENT by supporting the CHEMICAL SOUP BATTERY car.

@koolerking440

29 күн бұрын

@@McVaio What would you do when you're paying for 4 x flights and car hire. People aren't ,Ade of money, of course you'd try it. And all these rules the are companies put in place are very hidden and convoluted.

@seantomo

29 күн бұрын

The hire co knew that was the plan all along. Which is really frawd, but they have it written in the fine print.

My son was late returning the tesla.so had to pay full day hire Because....slow charging on returning to the milk float

@fredEVOIX

29 күн бұрын

@iscadean3607 you missed the point he was late because he couldn't charge fast enough and I will repeat what I commented earlier last time I rented a minivan I filled the tank AND jet washed it under 10min...now we don't need to do anything anymore as gas tank and mileages are remotely tracked you can even leave the vehicle not where you rented it city bike style but just saying

@lunch7735

29 күн бұрын

hi. after ur full stop. leave a gap. cause the algo will see it as a spam comment. and delete the post. g' day.

@peetsnort

29 күн бұрын

@iscadean3607 because the charges took longer to reach full...it was out of his control despite planning

The best car rentals I ever encountered were in late 80s Australia. Hire firms like 'Rent a Wreck' and 'Rent a Ruffy' were exactly what the description implied and exactly what i wanted, road legal and dirt cheap.

The last time I hired a (petrol car) at LAX the desk person informed us that the petrol stations near the airport were dangerous after dark. We came back just as it was getting dark, and we cruised around to find a station that did not have anybody weird hanging around and made the fuel top up as quickly as possible. There is no way I would sit in an EV in those places for 30 or 40 minutes waiting for a charge. Perhaps Hertz did not really think through how EVs would work for them or their customers. They should expect their cars to come back at any charge and bill the customer a fair amount to top it up for the next customer. I cannot think of a situation where and EV would be OK for me as a rental. Whenever I have rented a car, I have been on a tight schedule.

@frogsplorer

29 күн бұрын

Excellent points. If they cared about battery life they should want to take it back depleted and then slow charge it themselves. Customers are probably fast charging whenever they can. I guess these rental companies don’t have enough chargers and/or just don’t care about battery degradation

@frogsplorer

29 күн бұрын

Which brings me to another point about electric cars. When buying a second hand car you really want to know how well/badly the battery has been treated. I’m not sure if that’s possible right now which probably hurts second hand values

@Sashazur

28 күн бұрын

Hertz did think about it, and decided that it was more important to get cars back fully charged, vs making things easier for customers. Sure hertz could (and does) charge extra money if they need to charge up or refuel a returned vehicle, but it’s better for them if they don’t have to do that, as it saves them time, and time is money. At busy times it may not even be possible for them to charge all the EVs they have waiting to be picked up by customers.

I avoid Herz here in Germany whenever possible. It's the little things that bother me. I'm told my car is a black Ford Focus automatic, which ends up to be a white VW Golf manual. Nothing against white or manuals, but try searching for your car on the street that is supposed to be black and turns out to be white. I've picked up a Herz car with an empty fuel tank. I once had one with frozen solid wind screen wiper fluid. I was once billed for damage on a rented vehicle that was clearly documented as having been caused by an earlier customer.

When I am traveling and hiring a car. And I do this regularly, there is no way on this planet I would hire EV. I am on limited time, no extra time to charge nothing apart from gas/diesel. and that is under duress.

Nobody would care if Europe wasnt mandating no more ICE by 2035. This will effectively hobble our supply of new ice vehicles effectively in Australia also. What happened to live and let live?

@tilkanash

29 күн бұрын

Lets Change Governments and have in place politicitions for the people and NOT themselves .

@dirtyharry3479

29 күн бұрын

@@tilkanash Seems the eu yesterday are changing plans to 2040 NOW

@mikebreen2890

29 күн бұрын

There is no such mandate.

@billysolhurok5542

28 күн бұрын

mandate does not apply to China,India,or Russia

@dfor50

28 күн бұрын

@@billysolhurok5542 They're the ones we're following now under the present government. Our PM's even wearing the head piece of one of them.

ALWAYS get a receipt from the hire car company when returning a vehicle, and rent from a company that will be open at the time of return. ALWAYS take a picture of the vehicle dashboard showing the mileage and fuel/energy state at the time of return. I’m retired now, but used to travel extensively in hire cars for work (UK & Europe mainly, with occasional US trips). I’ve had different hire car companies contact me demanding fuel filling fees (send them a photo of the mileage and fuel gauge at time of return - they never get back after this) and once had a US company call me a month after returning a white Jeep, demanding I return a black Jeep that was overdue. Sent them the return receipt (the return agent’s belt mounted printer had been “faulty”, but I went to the airport desk - they phoned the return agent to confirm I’d brought it back - and got a paper copy. Yet again, never heard from then again after this. NEVER trust a car hire company, ALWAYS get a receipt and take photos!

@Jchathe

29 күн бұрын

Good to know, thank you

@NatesHomeTours

29 күн бұрын

I rent a lot of cars, no matter the company, I always do a walk around with video of the outside of the vehicle and the inside along with showing the dash with the vehicle running. I then do the same when I drop it off. I got out of a fuel charge when I took a vehicle back at 3/4 full tank cause that is what it had when i picked it up.

Sounds like a class action lawsuit.

I rented a Polestar 2 from Hertz recently while my car was in the shop after someone backed into it in a parking lot, smashed up the front quarter panel and drove off. The Polestar 2 was OK to drive, although it's a Google car, so it spies on you. I didn't drive it long enough to experience any major annoyances inherent to EVs, I suppose. Anyway, I too experienced what this video describes. Here, Hertz limits the charge of the battery to 80% and requires that you return it at that state of charge or else you pay a fee. Since there were no chargers near the rental location, I wound up returning it at something like 77% state of charge and had to pay a ~£9 fee.

@nottmfunguy

29 күн бұрын

Why did you hire an EV knowing how bad they are for range etc? You had a choice just to get a petrol and or diesel.

@Aimless6

29 күн бұрын

If I knew that, I would return it with 10% charge or less. Paying for a supercharge is more than 9 Silver.

@Luka_3D

29 күн бұрын

​@@nottmfunguyMaybe he just wanted to try something else?

@Luka_3D

29 күн бұрын

Those fees are fckin absurd... The point of a rental company should be that they take care of the charging

@darrennew8211

20 күн бұрын

@@Luka_3D It's weird, because being a commercial entity, they probably pay more for the electricity than you would at home there. But they often also have a gas pump on site, so they're paying wholesale rates for the gas they use to fill the car and also charging you more per gallon than it would cost you retail.

But, but, why is it limited to 90%? Is that because battery degradation is real 😂

@johnnieboy5381

29 күн бұрын

Various authoritative automobile sites state that, to prolong EV battery longevity, it is best to keep the battery charge between 20% and 80%. As Michael Caine might have said: “Not A Lot Of People Know That”. 😂😂

@markiangooley

29 күн бұрын

Of course! Full charges tend to reduce battery life so any sane renter would prevent them.

@robertkubrick3738

29 күн бұрын

@@markiangooley Insane renters like Hertz also?

@domtan3479

29 күн бұрын

Exactly. Just like mobile phones.

@gregdean8441

29 күн бұрын

​@@domtan3479 wouldn't want my phone 100 percent then used until cuts off charge some then take off because I have to go somewhere never charged properly just what I need and forget sometimes to remove all night But is only a phone car is insane proposition!

If it was not a scam then they would have waived the fee when the customers complained. The fact that they still applied the fee and did not change the policy or charge limit is clearly a deliberate scam.

This is par for the course for Hertz. I filled up at a Kings Meadows servo and drove to Launceston Airport, about 10 ks. Returned the car then got a demand for something like $70 to fill it up!!! Turns out an employee was topping up his own car and spreading the fuel over returned rentals. Took a lot of time for them to stop the legal threats.

A big noisy fire in Scotland at a battery recycling plant.

@MGUYTV

29 күн бұрын

Yep am on it!

@phenogen8125

29 күн бұрын

They used the well known "Chinese Recycling methodology" as used for all the imported waste that was too dirty to economically recycle and we all know what environmentalists they are.......

@charlestoast4051

29 күн бұрын

kzread.info/dash/bejne/pZ95u5ucpJOWlrA.html if this link isn't removed!

04:54 - “cock-up rather than conspiracy”- funny how those cock-ups always work against the customer.

You're finally hit the nail on the head as to why rental car companies were originally attracted to EV's. They charge 2-3x the commercial price for refueling / recharging.

@Noah_E

29 күн бұрын

Plus they can plug them into a standard outlet at the airport or wherever they are located and pay even less for the electricity, if anything.

Hertz was having innocent customers hunted down by the police and arrested because they assumed they stole the rental car after they dropped it off at the Hertz location and someone else stole the car from the Hertz location or Hertz messed up on tracking & paperwork. What a nightmare company

Since hertz would automatically assume the car would be under 90% I'd be the fucker to bring a generator and charge it up to its limit before taking keys in just so I could make them go out and verify its SOC.

@Jchathe

29 күн бұрын

Haha love it!

Some genius in Hertz probably came up with the idea of limiting it to increase the battery overall life (which is true) and no one else said "wait, don't we have a clause in the contract that conflicts with this ?"🤔 😎👍☘️🍺

Hertz says the polestar 2 has a range of 349KM, yet Polestar on their website says their standard single range motor can do 478km. 10% of 478 = 47.8km. Minus that from the oringal suggested milage and that comes to 430.2km. Surely Hertz has made a miscalculation? Also noted from the Polestar website: 'Charging an electric car generally takes less effort than refuelling a conventional car'. and: "In Europe all electric vehicles are measured against a standardized metric for range. The Worldwide Harmonized Light Vehicle Test Procedure (WLTP) measures the range of a car travelling at an average speed of 46.5 km/h in summer temperatures from a 100% to 0% state of charge. The actual range achieved under real conditions varies depending on driving behaviour and other external factors. The certified WLTP range is therefore normally not achievable in real life." Nutters

@bobdylan7120

29 күн бұрын

'Charging an electric car generally takes less effort than refuelling a conventional car'. True statement, you simply plug it in and walk away. However, the real problem (that they conveniently fail to mention) is that it it takes far, far, far longer to refuel an EV. During the recent public holidays there were queues of EV's waiting over 5 hours to use charging stations.

@robertkubrick3738

29 күн бұрын

@@bobdylan7120 Actually because of the low range of BEV, having to unroll the charging cable nightly and roll it up again in the morning takes MUCH more effort than occasionally filling the tank of a car. Alternatively Do they just leave the cable on the ground in the drive or garage?

@SuperCidermonkey

29 күн бұрын

@@bobdylan7120 So not really less effort then as I, for example, would have to plan my work around charging my vehicle, not having 5 hours to sit around and do sweet FA.

@bwalker4194

29 күн бұрын

The WLTP was created by a disgruntled, college-educated idiot who, after graduating with a degree ending in “studies” found they were unhireable so, from the freedom of their parents basement decided to make the rest of the world as unhappy as they were.

@darrennew8211

20 күн бұрын

Charging an EV in your garage where you have the appropriate electrical connections takes way less effort than driving to a gas station and waiting in line. But that's not how it works when you're renting it in some foreign city.

Last time a rented a car, EVs were cheap as, tho i am not stupid enough and rented a ICE !

Most of the Hertz Tesla were, I think, rented out to Uber drivers on long-term hire rentals. It was pretty obvious few people would want one if they were on vacation or short business trip.

Why you don't buy an EV. 😮

@keegan773

29 күн бұрын

Or rent.

@billmyke746

29 күн бұрын

Nuke EV

@darrennew8211

20 күн бұрын

Buying an EV is fine if it fits what you'll use it for. Renting it when you're limited on time is silly.

I used Hertz once. When I returned the car, the office was closed, so I had to put the keys in the key drop off box. They billed me for not returning the car "properly". Deception is part of their business model.

Not sure if you are aware of the MASSIVE fire at a battery recycling unit in Kilwinning, Ayrshire, Scotland Simon? A video is on KZread currently and it shows the extent of the fire during and after the event. Exploded battery parts were showered down all over the surrounding area and streets. It is clear to see the individual cells of the batteries after self destruction. Frightening. One commentator on the video summed it up rather well I thought by saying words to the effect of 'this one incident has caused more polution than the whole life cycle of a fleet of diesel cars', and I have to say, I fully agree with them👍🏻

@darrennew8211

20 күн бұрын

Pretty much every explosives factory has this problem. The space shuttle fuel producing factory went up. The fireworks factory knocked down half the city in China somewhere. There was something just recently in I think Korea that went up in the middle of the city.

Really not sure it was a "cock up" that would require trust to assume that 😉

@gcujimmy

29 күн бұрын

Agreed they know full well what they are doing. It's simply a scam. I can now strike hertz of my list of businesses I will deal with.

Let the environmental do gooders pay extra they can afford it 😊

EVs have a WORSE reputation for service Stick them where the sun don't shine.

If you rent a Tesla, make darned sure you get the insurance to cover the stratospheric repair costs that result from what looks like a minor collision.

Awesome thanks

Square peg in round hole.

What a scum bag move! But guess they got pay for those crappy cars somehow

I will never buy, lease or rent an ev. Nor will I take one as a garage courtesy car.

The Green con is a license for the EV con which is a license for the EV add on cons which is a license for...

Your final sentence in the report shines a light on the whole situation. Enjoyment is the last thing THEY are concerned about for us. It's all about how THEY can control us so THEY can live their best lives.

The charging fiasco is a Hertz issue, not an EV issue. It is clearly unreasonable to expect an EV to be parked with at least 90 percent charge when there isn't even a charger locally. The people that wrote that term simply did not realise that the condition was unreasonable, they were firmly in petrol head mode.

That is outrageous.

Note to self never get a EV rental ever!!!

I won’t hire from Europcar after being charged for a fuel fill after we returned it to the airport. We’d refilled it at the servo near the airport prior to returning it.

@RobertHolmes-mu8re

29 күн бұрын

I have rented from Europcar recently in Ireland Scotland and France and I must say I have never had this problem. There was always a service station nearby for petrol or diesel that we were able to fill or top up. The last return to Montparnasse depot in Paris was a bit dogey due to lack of drop-off info but the servo was next door.

@darrennew8211

20 күн бұрын

You need to take a photo of the receipt from the fuel station.

the great part of being in a smaller rental company is we get to sit back and watch the big boys play with the EVs and newer cars and see what is a lemon and whats worth getting on our own fleet without forking out for the junk first. we talk to people in other rental companies regularly and they dont have a whole lot of good to say about them. only that "boy do they have some power".

Hertz have been doing this for years, and not just with EV's. I have experienced this personally, filling up the tank at a petrol station, then driving ONE MILE to the designated pick-up location, only to be overcharged for topping-up. Let their chickens come home to roost.

A scam on top of a scam

They expect to pay ridiculous fees for nothing, when customers were stupid enough to rent an EV.

What a scam!

Ignorance can be cured, stupidity is forever.

Huge fire at EV battery recycling centre in Kilwinning Scotland, absolute carnage,,,,

There is a reason i always use Enterprise for any rental purposes. Always top notch service and rentals.

The extra charge is just a "stupid tax" for renting an EV 🤣🤣

I've hired cars in many countries and I have to admit that Australia is the biggest rip off - it's the liability that is placed on the hirer and the massive cost of the insurance to protect you from it. Remember hiring a car in Perth for two weeks and the cost of the insurance was higher than the cost of the rental.

What happens if I just leave and refuse to pay anything at that point?! How many years of court will pass until their charges against me are dropped (and they will be because they are running a scam)?

Ev’s are NOT more environmentally friendly…ffs

Good Golly! Having to deal with all of that really Hertz! 🤪

@johnnieboy5381

29 күн бұрын

I wonder how they’re doing in Bosnia Hertzegovina. 😁

@plastiksurgeon9129

29 күн бұрын

@@johnnieboy5381 🤣🤣🤣🤣🤣

I agree with you that it wasnt intentional. More like the left hand not knowing what the right foot was doing. 😢

Hertz has a well earned reputation as a bunch of scam artists. In the US they also like to have customers arrested for stealing cars when in actual fact their admin system is broken.

Reality always wins.

It is a moral imperative to separate a fool from their money. If you don't, you have switched places.

The ev people are not in touch with reality, and are really irritating to listen to. Thanks MGUY for everything you do, and the truth you tell.

Hard to believe how Hertz fell so heavily for EV investment when it's blindingly obvious customers won't want them.

I hired a Polestar from East Coast Car Rentals at Sydney Airport. Their policy allows you to bring it back with no charges as long as its above 20%

thank you for being a sane man. it is so refreshing to hear someone else point out the lunacy of these EV vehicles. tech bro tesla fanboys are lost tho boyos, they gone.

have you heard about the fire at a battery recycling center in Scotland

So far we have avoided having to use an app to fill up at fuel stations... though they have tried the "membership card" trick. However, if you have to install an app for 'battery' filling, then in the famous "dragons den" line... I'm out! 😊

So they're charging customers for not doing something which is physically impossible to do ... How can that be legal?

"Saving the planet" haha ...good one ;p

This is exactly what happened to me when I travelled to the United states last year. I was charged 52 Australian dollars upon the return of my Kia EV even though I had charged it above the minimum I was told to return it with. You will not be surprised to know that yes, that was with Hertz. Neither will you be surprised to know that I will never rent an EV again nor rent with Hertz.

@bryanpilkington7023

29 күн бұрын

In fact, they messed up so badly that they ended up charging $361 American dollars instead of the 85 American dollars we agreed when I took it out in the morning. I had to run from terminal to terminal and almost missed my flight getting them to correct their error.

In the US, a lot of EV rentals don't need to be charged now before returning as long as they have maybe 10 percent

@Luka_3D

29 күн бұрын

That's more like it

Hertz hasn’t ever charged me for undercharging EV. Think they were happy that I’d take an EV. I loved Tesla I rented.

I remember when they tryed to claim the benefits to renting a EV was you plug it in when returning it and did not have to worry about finding a gas station to top it off

And I thought it was bad having to fill up at the gas station near the airport, charging 10% more for gas.

Heck here in USA Hertz reports cars stolen after a year and customer gets arrested out of the blue . Doesn't have a clue what's going on.

The phrase "Buyer beware" is Hertz's slogan.

Hertz is well known for shady behavior. I once had them claim I drove more than 800 miles in the days. I drove it from central VA to DC, then to Baltimore, and back to VA. About 430 miles. They reduced the starting miles on the final bill vs the initial paperwork I was given. My guess is an employee(s) was using it as personal transportation and had put those miles on it since it's list rental and had to apply them to someone. I now use Enterprise.

Agreed, this sounds like a bureaucrat at Hertz incompetently implementing a policy, which seems to be normal these days. I used to see this sort of thing when I was a software developer. For example, code checks for amounts above and below zero but no mention of what to do when the amount is zero, so the program fails. Testing is boring and attention spans are short so these things fall through the cracks. Everyone is "detail-oriented" on their resumes. HR hiring isn't about finding the best candidate, it's about finding the best resume/interviewer. And it's pretty much impossible to discipline or terminate so accountability goes out the window. Thus, you get idiotic policies "fixed" with a customer service rep's apology. What do you expect when most things are measured to the lowest common denominator?

Warms the cockles of my ICE heart!❤

There is a gas station near the airport here that prices their gas at exactly a dollar more than the neighboring gas stations. People are in a hurry and don’t notice until it’s done. Pretty brilliant.

Its a clear case of mafia style tactics and extortion

We just rented a conventional car from Hertz in Sapin and the 21 % VAT plus insurance ( our US insurance doesn't cover rentals outside the US) was almost three times the basic car rental. These car rental companies are really insurance companies that rent cars. My wife took my 23 year-old granddaughter on this trip and these guys saw them coming and talked them into getting every coverage possible. They even got theft insurance that covered not the car, but the contents. What a ripoff. The other companies are probably doing the same thing, though. No more Hertz for me.

Hilarious !! Thanks MGUY keep the laughs coming !!

Anyone dumb enough to to rent an EV deserves the associated BS that goes along with it. Great Video!

Hertz, a primary example of bureaucrats and attorneys running the insane asylum

I always think about the planet when I'm choosing a car to use whilst I'm on holiday. Which is why I always select a petrol car with the largest Co2 output to help the natural world grow and stay healthy. None of this planet destroying EV rubbish for me.

Tis morning in Canada I pulled up, tappedmy card, filled my RSX tank half way and was gone. It literally took one minute. At a gas station I was at later both fast chargers were out of order.

Great! Thank you!