McDonald’s owner demonstrates new touch-screen kiosks

McDonald’s owner-operator Gary Granader shows how to place an order at the Wyandotte restaurant’s new touch-screen kiosks, part of the company’s “Experience of the Future.”

Пікірлер: 93

  • @Joel-vk1jn
    @Joel-vk1jn Жыл бұрын

    I've gone to McDonalds about eight times since they got the kiosks. And each time I left with no food. One day I decided to go to three different McDonalds to see if I could get a kiosk to work and three times I couldn't. This includes all kiosks in each store. Each time I asked for help and they blew me off. I tried again yesterday (Plymouth and Nixon), again no success. I learned a long time ago that if a company doesn't want your money, you shouldn't try to force it on them.

  • @user-hv9sg5pl8b
    @user-hv9sg5pl8b11 күн бұрын

    So much quicker and easier than just telling an employee what you want.

  • @chrismarson6650
    @chrismarson66502 жыл бұрын

    Where can I get a system from like this I run a little horse box but do you loads of different stuff plus picking mixes and want an app like this so they can order and get a number

  • @piggyjo
    @piggyjo6 жыл бұрын

    More modifications are needed on the kiosks and mobile app. Such as say I want a mcdouble made like a mac. Mac sauce is not an option, but I can get it added for an extra charge when ordering from a live person. More modifications Mickyd's!

  • @krisyung

    @krisyung

    2 жыл бұрын

    robots are taking over beware terminator is real ?

  • @johnwang9914
    @johnwang99144 жыл бұрын

    I came across one where the touchscreen was malfunctioning. I would select a quarter pounder with cheese and it would ask what kind of sauce I would like with the Chicken McNuggets. I just abandoned the kiosk and went to the counter. It's amazing that these kiosks have replaced 40% of the staffing at McDonalds.

  • @krisyung

    @krisyung

    2 жыл бұрын

    terminator is coming mate

  • @johnwang9914

    @johnwang9914

    2 жыл бұрын

    @@krisyung It isn't the prospects of a megalomaniac AI that we need to be afraid of but of the AI's doing exactly what we want of them and displacing employment, especially entry level employment. However, my post has more to do with how poorly maintained the devices are and the complete lack of means to report malfunctions for repairs.

  • @krisyung

    @krisyung

    2 жыл бұрын

    yes one and only time for me and got rejected have a nice day ?

  • @krisyung

    @krisyung

    2 жыл бұрын

    @@johnwang9914 ear mate you very clever but no videos ? ?

  • @daviddelaney363
    @daviddelaney363 Жыл бұрын

    Created order but the option to complete the order was not on the screen. I selected the attendant help button but no one came over to assist me. Left and went to Jimmy John’s. Lewisville, TX location.

  • @Joel-vk1jn

    @Joel-vk1jn

    Жыл бұрын

    You got further than me. I can push that start order screen all day and nothing ever happens.

  • @abrahamsheikh6272
    @abrahamsheikh62724 ай бұрын

    Anyone knows who the supplier/vendor is of these kiosks?

  • @cooldrummerjack4188
    @cooldrummerjack41886 жыл бұрын

    Lmfao, my friend ordered 10 peanut packs since the condiments are free and then I tried with ordering vinegar ketchup and shit and a guy came up with nothing and asked me if my order was a joke and I said no, then he said have you finished your food looking at my tray and I said yes and he told me not to waste his time and almost got kicked out.

  • @joeblow1191

    @joeblow1191

    6 жыл бұрын

    Great story.

  • @MichaelGarcia-cg9on

    @MichaelGarcia-cg9on

    5 жыл бұрын

    That was a good experiment.

  • @krisyung

    @krisyung

    2 жыл бұрын

    yes the cleaner wanted to fight me as wanted a happy meal called him ronald macdonald the clown and he threatened me with cleaning products so not going back there for friendly fast food as robots no compassion ?

  • @dcortgames-dctg
    @dcortgames-dctg2 жыл бұрын

    This is it Javascript runing back?

  • @krelllab6366
    @krelllab6366 Жыл бұрын

    Walking up to the counter and ordering with a person is MUSH faster and more accurate. A lot more sanitary also. When you use the kiosk, you're exchanging germs with the previous 50 people that used it. On my last trip to McDonald's there was a couple punching away at the kiosk. I walked past them, placed my order, and received my food and they were still tapping away.

  • @krisyung
    @krisyung2 жыл бұрын

    touch screen full of germs and not compassionate with mistakes but have a nice day also ronald macdonald is a robot terminator be warned ?

  • @billymayberry5057
    @billymayberry5057 Жыл бұрын

    I hate these things I'd rather deal with a person than a machine

  • @kvaz21
    @kvaz216 жыл бұрын

    This is not new, Australia has had these for years. They also serve food to your table, served on a wooden plank with fries in a wire basket. Once again, America behind the times...

  • @larjam3866

    @larjam3866

    6 жыл бұрын

    Please spare me your snooty comment about America..We own most of the biggest inventions every invented. Read a history book.

  • @nicholaspeppas945

    @nicholaspeppas945

    6 жыл бұрын

    Lar Jam Hmmm. Do you use wifi often, we invented that, ..

  • @musicman195959

    @musicman195959

    4 жыл бұрын

    @@nicholaspeppas945 So the fuck what.

  • @musicman195959

    @musicman195959

    4 жыл бұрын

    Who gives a shit bitch.

  • @ericlopez8936

    @ericlopez8936

    4 жыл бұрын

    @@nicholaspeppas945 get yo nicholas *pepper* outta here

  • @garyscott5722
    @garyscott57225 ай бұрын

    Tried one could not get past language option? Gave up went to Costa and a human.

  • @omargomez9407
    @omargomez94072 жыл бұрын

    Whomever came up with this system, is a genius.. I love paying in kiosk, rather then a cashier.

  • @twixxtro

    @twixxtro

    2 жыл бұрын

    same

  • @Joel-vk1jn

    @Joel-vk1jn

    Жыл бұрын

    Haven't found a kiosk yet that would work for me.

  • @ryansmithc

    @ryansmithc

    Жыл бұрын

    @@Joel-vk1jn what load of bs

  • @god5535

    @god5535

    Жыл бұрын

    Yes. Genius alright....they are making YOU do their work.

  • @aarone9000

    @aarone9000

    Жыл бұрын

    ​@@god5535And charging more to boot!

  • @Chiefsfan12
    @Chiefsfan12 Жыл бұрын

    I miss this so much

  • @stevenharasyn1275
    @stevenharasyn12756 жыл бұрын

    Hate it, why order through a machine then have an employee bring it out, why not a robot.

  • @robinbin5491
    @robinbin5491Ай бұрын

    good product

  • @aarone9000
    @aarone9000 Жыл бұрын

    Thats not the solection on the screen I tried! Then each time I finished the order it would ask me for some code? What code? Then ecerything I had picked out would be gone. I had to began again! I tried to watch others; did you know people don't want you looking over their shoulders?! When I asked for help the associat came out adked me what I wantted; punched it in faster then I could see what he was doing. So I asked if he would teach mw. He turned and went back into the back. Apparently if you have a vusual problem and cant see fast enough they couldnt care less! Ohhhhhh 5 years ago! Got it!

  • @N0rm0
    @N0rm02 жыл бұрын

    Start with a cheeseburger and ending up with a Biggar supreme :D

  • @H.K.5
    @H.K.5 Жыл бұрын

    These things are really helpful for me considering I have autism and social anxiety. I am capable of ordering food without these kiosks but they make things so much easier for people like me.

  • @ethancortez2024
    @ethancortez20246 жыл бұрын

    Awesome 👏

  • @David-fr6qz
    @David-fr6qz2 жыл бұрын

    This video doesn't show how to pay with a credit card. Paying is the biggest problem using the Kiosk machine

  • @damianasmith

    @damianasmith

    2 жыл бұрын

    You just swipe your card

  • @graemejoyce5629
    @graemejoyce5629Ай бұрын

    Dislike. One McD didn't take orders or cash at counter.. Recently went to one for a big mac, screen asked heap of questions before finishing. Prefered the voice operated system of old, faster and took cash.

  • @kangaroo4144
    @kangaroo4144 Жыл бұрын

    Gotta say, I love that you all love these things. I love the express line I get, when you all refuse human interaction. I love when I get my food, before you also. By someone smiling, thanking me. I smile back, and thank them also. What I find even more amazing is. You eat your food, right after touching these things. Poop, boogers and whatever else. From 100”s of people, you don’t know. All on the tip of your finger. Sounds yummy…Enjoy that!!

  • @Mojave4ever
    @Mojave4ever5 жыл бұрын

    I wouldn't eat at a McD unless I was paid to do so. Ick. BUT, if I were paid, I'd far rather order in this fashion (touchscreen).

  • @johnwang9914

    @johnwang9914

    4 жыл бұрын

    Well, the kiosks at McDonalds have reduced their staffing by 40%. I use the kiosks but I still pay cash at the counter. The kiosks do make it easy but reducing labor is not necessarily a good thing.

  • @ginasta7575

    @ginasta7575

    2 жыл бұрын

    No one's forcing you to eat there if you can afford better why waste your time commenting this, broke dude

  • @michaelgolubovic6330

    @michaelgolubovic6330

    2 жыл бұрын

    In Australia McDonald's is expensive. You can eat much better food for the same price, so there's no excuse for people eating this shit...

  • @TumbaPuertasLicensiado13
    @TumbaPuertasLicensiado1311 ай бұрын

    Are you saying that i can run doom in it

  • @mazdarx7head
    @mazdarx7head5 жыл бұрын

    Jobocalypse

  • @kosmossee4596
    @kosmossee45965 жыл бұрын

    So Lowe's home Depot Walmart Target does kiosk cashier...so what McDonald's doing this now..the changes. But I like a actual cashier (person) better. Though ..self checkout different I guess.... changes

  • @emrouse02

    @emrouse02

    3 жыл бұрын

    I don't think they like you

  • @bradobbink6564
    @bradobbink65642 ай бұрын

    I walked out 10 + fast food places in town will let the people that enjoy the Kiosks system use the system i wont interfere with the people that enjoy using the system .

  • @panashifzco3311
    @panashifzco3311 Жыл бұрын

    Highly customer-centric in approach, people would love ordering via such efficient self-ordering kiosks..

  • @Donna-vh5ym
    @Donna-vh5ym4 жыл бұрын

    Pretty soon...these things are going to take the place of jobs.

  • @collusionjazz5520

    @collusionjazz5520

    3 жыл бұрын

    WHOS GONNA GET THE oRDERS READY EINSTEIN

  • @H.K.5

    @H.K.5

    2 жыл бұрын

    Who's gonna make the food then?

  • @Donna-vh5ym

    @Donna-vh5ym

    2 жыл бұрын

    @@collusionjazz5520 // I'm not saying EVERYONE, but it will do away with a lot of jobs. They don't have to pay a machines health insurance, etc. Einstein.

  • @Saroku1000

    @Saroku1000

    Жыл бұрын

    In exchange there are and will be many new jobs created online

  • @aarone9000

    @aarone9000

    Жыл бұрын

    Already have!

  • @HardKore5250
    @HardKore52506 жыл бұрын

    Awesome!!

  • @dazeen9591
    @dazeen9591 Жыл бұрын

    Burger King had them first and McDonalds is copying several years late ☠️

  • @aarone9000

    @aarone9000

    Жыл бұрын

    And I prefer Burger king except for the massive amount of salt on/in the food!

  • @Crazy-Clown-In-Town
    @Crazy-Clown-In-Town7 ай бұрын

    Kiosks annoy me cuz people are taking their sweet time ordering. I miss workers with bad attitudes cuz you feel pressured to hurry the hell up with your order.

  • @andrewr.2507
    @andrewr.2507 Жыл бұрын

    I love doing that at McDonald's!! It's fun! That I love to get my lunch and dinner there. 🍔🍟🍪

  • @titosantana80
    @titosantana809 ай бұрын

    California just raise the minium wage

  • @josemiranda2560
    @josemiranda2560 Жыл бұрын

    I have trouble speaking I stutter sometimes, this will help out alot of people. Rather than a cashier sometimes they don't even get your order correct or they have issues understanding me.

  • @josha254
    @josha254 Жыл бұрын

    not child proof

  • @tomsavage1122
    @tomsavage11222 жыл бұрын

    Coronavirus and feces on the touch screen, I will pass on kiosk

  • @kingofstars102
    @kingofstars1022 жыл бұрын

    I hate kiosks why can't I find anyone who agrees?

  • @god5535
    @god5535 Жыл бұрын

    "You will own nothing and be happy"..... they want people to have less human interaction as possible.

  • @user-hv9sg5pl8b
    @user-hv9sg5pl8b11 күн бұрын

    As long as ordering requires this inefficient, impersonal, and confusing kiosk, I will go elsewhere.