That’s so amazing that max took responsibility for his mistake, and offered to stay back and fix it. He’s an amazing person to have hired.

@HerculesCandy

5 жыл бұрын

We're very glad we hired him

@AArrad

4 жыл бұрын

Anyone who wouldn’t take responsibility isn’t an honest person... isn’t this just decent manners?

@catiaVanPT

4 жыл бұрын

@@AArrad yes it is, and a lot of people don't have it. So the ones like Max deserve praise for being good

@sleeksalmon

3 жыл бұрын

@@catiaVanPT I agree, whats the harm in saying you appreciate someones good character?

@cookiecola5852

2 жыл бұрын

Max got such a wild smile xD

I love how Max owned up to it right away and offered to stay to fix the mistake. Good guy you got working for you 👍🏻👏🏻 Love how this was a continuation from the last video!

@byronmurphy1977

5 жыл бұрын

He's another son to these guys.

@FluffyClaws446

5 жыл бұрын

Max is awesome!

@mattmax11

5 жыл бұрын

Its because he doesn't work for assholes. Employees are more likely to own up to mistakes if they dont work for assholes.

Should of had Max stretch it on the hook for practice, its a rare opportunity where it doesn't matter if he drops it.

@thirtysomething4532

5 жыл бұрын

Experimental Fun yes

@samanthad5876

5 жыл бұрын

Awww darn that was a good idea hope they thought of it!!

@burbie1342

5 жыл бұрын

I agree ! excellent idea!!

@n.a.a

5 жыл бұрын

exactly what I was thinking

@PilkScientist

5 жыл бұрын

Plus hey, could always send a chunk of it home with Max since he liked it

Good on you, Max, for taking responsibility! That takes a true man, even offering to stay late to make it right. You're an excellent employee, I'm sure!

Perfect response: "Good work dad." "I'm batman."

"The man who never made a mistake never made anything".

On a side note, I think this is the first time I've seen the crew eat their own candy. Only wish it could have been a more joyful occasion.

@jonathandpg6115

5 жыл бұрын

lol yup

@wakynlizabeth2514

3 жыл бұрын

they ate the strawberry lemonade ones

LOL you guys could have capitalized on this and sell it as "Max's Burnt Batch" online, and I'm sure people would buy it 😄

@tuffymartinez

5 жыл бұрын

U got that right !!!....OR....Everyone put their hand print on it and hang it on the wall ...?????

@jacobbalzer8307

5 жыл бұрын

Good ideas out here

@audeliarodriguez191

5 жыл бұрын

I would try the burnt vs regular and would pay

@freidonnagarvin3430

5 жыл бұрын

Yes. I would've bought some

@lynxplayz8474

5 жыл бұрын

Burnt food can give you cancer

I’ve never seen Steve so down ☹️. But it’s a good learning experience for Max. Never mind everything else is brilliant! 😀

Max truly is a man of character fully owning up, what a great guy. Not even a mistake really, just a learning experience. Would’ve been cool to see Max stretch it on the hook as a practice run. Great content.

Too bad but where people work mistakes are made. Since the start of this channel I never saw anything get burned or really go wrong so it had to happen sometime. I could tell Steve wasn't too happy and Max feeling guilty. Still love you guys. It can happen to anybody. It was sweet of Max to offer to make a new batch by himself.

@equinoxproject2284

5 жыл бұрын

I worked at a gold mine where we had a saying. When a group was gathered talking and not working we cashed it a safety meeting. "Nobody works.... nobody gets hurt". Can't be safer than that.

@michaeldespirito9595

5 жыл бұрын

Make it again.

@nktigger99

5 жыл бұрын

We all make mistakes...we are human....it is unrealistic to expect someone to never ever make a mistake

@EnglishVirgo

5 жыл бұрын

I think seeing Steve's disappointment is what made it feel worse to Max. When he was saying about it being his fault to Craig, he seemed almost upset, not just disappointed and you are right, Steve really didnt seem so happy and it showed, which will have made it worse on Max. Mistakes happen though.

@byronmurphy1977

5 жыл бұрын

Well said Sandra, tommorow is another day.

I could tell Steve was unhappy about the candy getting burned, but am very proud that he maintains his candy's quality by refusing to sell it. Max is still learning, accidents are bound to happen occasionally & 👍👍 to him for accepting the blame & offering to make it right. But then, as Craig said, couldn't anyone else have checked it?

@jonathandpg6115

5 жыл бұрын

To me when everyone shares the blame and blames it on themselves only, that shows that they are all great people.

@xerilaun

4 жыл бұрын

@@jonathandpg6115 I never thought of it that way :o

@lilkittygirl

9 ай бұрын

I mean it costs next to nothing for the ingredients, the biggest cost here is the labor. It's still a non-issue

Sell it on the website as burnt molasses * special edition *

@bearlyhear5822

5 жыл бұрын

With how popular this channel has gotten i wouldn't be surprised to see it sell.

@XmasCarol

5 жыл бұрын

There are people that like burned cookies and such. I'm sure it would sell.

@TheNemosdaddy

5 жыл бұрын

Nah, you don't sell less than quality ever. This is straight up a tax write off. Not really a big deal.

@onespiceybbw

5 жыл бұрын

@@TheNemosdaddy good point.

@tuffymartinez

5 жыл бұрын

ABSOLUTELY, GREAT IDEA...

Poor Steve, he was so unhappy with the burnt patch. Don’t worry Steve! It won’t happen any time soon again! Cheer up! We know you love to make top quality hard candy~! 💖

@tkesilva

5 жыл бұрын

Evelyn Rojas you look so lovely

@0161GHM

4 жыл бұрын

@@tkesilva creep

@tkesilva

4 жыл бұрын

@@0161GHM who?

This was an emotional rollercoaster. I laughed out loud then cried on the inside. Terry, Quick Steve and Max always do their best and truly care. Plus 2 1/2 years between mishaps is amazing. Only the best for their customers!❤

@KayColeLynn

5 жыл бұрын

@Matthew B it may just be food but if I were to ruin something I made I'd at least be sad. Alot of time goes into making certain things so I can see why ruining it would make someone cry

This happens so very rarely with you guys. It almost has to happen every once in a while. Just proves how awesome you are that it doesn’t happen more xxxxxxx 😘

Add melted marshmallow and make toasted campfire malassases

Sometimes candy makers can be in denial. I worked beside a candy shop in Banff Alberta where the candy maker offered me a candy apple one day and asked if it tasted burnt. I said yes. He insisted that it was ok. I asked him if it is ok why did you ask me to try it. He tossed the batch.

@jonathandpg6115

5 жыл бұрын

yup and that's not just candy makers but most businesses. That being said you can see the mother was unsure and Steve had that eye like "oh no". Thankfully they are rigorous enough to know not to serve it

@audeliarodriguez191

5 жыл бұрын

It's a loss either way but as an ironic thing I would have bought his first burnt batch candy I think its be fun to taste and compare as a subscriber

Steve seems so much more relaxed and happy with the new building. I’m so glad you guys are doing well!

sorry you had to throw it away could've let max practice on the hook with it though

Molasses has sulfur in it so it always tastes a little burnt, I bet it was hard to tell if it was actually burnt. I love molasses, I would have probably eaten it anyway. LOL 😝🍬🍫🍭

What a beautiful new place you have there. So much good lighting too! I bet you all are thrilled with the place.

I just got surgery and all ive done for the past few days is binge watch you guys

@lindenbergers

5 жыл бұрын

Hope you feel better soon!

@marsworld7513

5 жыл бұрын

I did the same back in July after gallbladder surgery. Hope you heal fast.

@byronmurphy1977

5 жыл бұрын

jax cis I hope this cheers you up kzread.info/dash/bejne/q66Muthyd9fUlps.html

@poepoe1001

5 жыл бұрын

They make you feel comfortable any time of the day

The fact that you don’t immediately know what burnt tastes like, says you rarely burn a batch!!!

This channel makes me ridiculously happy...I wish I wasn’t all the way across the country, otherwise I’d visit the actual store :(

Bless Steve's heart!! He seems so defeated!!

I, weirdly, really like this video. It shows anyone can make a mistakes, no matter how long you been doing something, and that it's not the end of the world. Throwing away the whole batch is of course not fun, but that's life, it is never perfect. I'm a perfectionist and I have to keep reminding myself that that is simply not realistic, videos like this one or from other you tubers showing their mistakes make me feel better. Thank you for making such awesome videos!

Aww poor max!! We all mess up it’s okay!! Good job 👏🏼 guys I love this channel and tell everyone about it. Sending love from Austin Texas!

Watching your beautiful family make candy together is so calming and fun.

So interesting! Happy you made this video!

I admire the positive vibes. The work environment you all have is so positive. Which is why you all are so successful. Love your channel. Gonna order some candy for my family for Easter soon.

Great to see someone own a mistake, a business keep to quality, and go back to make another batch to keep to what was promised. Good job guys.

You could have sold it at a discount with a "Oops we messed up!!" label, and a quick blurb that says "We let this cook a little too long, it tastes good, but not quite perfect!" Then maybe you could at least get back your money for the materials used! I am sure some of the subscribers and general customers would happily buy discounted candy!

@vegascorbin

5 жыл бұрын

The cost of lost quality would have been 100 times the cost of the lost materials. When you live by your quality, you also die by your quality. Once they said it did not taste as good as last time it had to go. No questions.

You guys are the sweetest brothers in the whole universe! Very supportive of Max.

Aww that's so sad. Accidents happen though. Thousands of us are rooting for you. Love to all x x

Good thing you didn't put that batch out. You're quality is your business card. When in doubt never put the batch out.

Max owned it up and was ready to stay later to redo the batch amazing staff you guys have and mistakes do happen. And I am grateful that you guys posted the video! great job guys keep up the great work!!

I love you guys, I love watching you make delicious looking candy, especially the chocolate ones, keep up the good work!

@HerculesCandy

5 жыл бұрын

Thanks Barbara!

It's great to see that you don't hide when mistakes happen and how you guys all made sure to check several times before deciding no for the batch.

My great-aunt used to make molasses candy and I don't ever remember it NOT tasting burnt. But y'all just reaffirmed your commitment to quality, to thousands of people. :D

You guys have a good employee in Max! Owned up to his mistake. Everyone is always so relaxed. Love this channel.

Just purchased some Hercules Candy from the online store! Excited for it to arrive!

I made a sad face as soon as Steve said “Burnt.” He just seemed so defeated.

I love waking up to see a new video! Nice to see you guys!

Perfect batch for Max to practice on the hook!!!!

@kimnwieboldt3147

3 жыл бұрын

@Joe King huh? I made that comment two years ago. Lol

I love watching you guys make candy! I became to fall in love with the process of it and I made my own candy canes and it turned out great! 😊

I seriously have to say you guys are such a sweet family and you work so well together I am disabled and spend a lot of time watching you tube and I am addicted to your videos and you are all extremely talented thank you for helping entertain me you guys are awesome sending candy love to your whole family ❤️😍🤗

This video makes me love the company and Steve even more. Mistakes are eminent, quality is a choice.

Im totaly in love with your videos on how your fam work hard each day just love it

only who does nothing never mistakes

I know NOTHING about candy but have these last days binge watched your videos and somehow now I'm really into the mechanics of candy making 😅

Steve would intimidate me if I worked there 🤣🤣

Poor Max looked so upset about this, he does an amazing job, he is only human, we all make mistakes at times, he offered to stay behind on his own to make another batch and wanted to take full responsibility for the mistake when as Craig said anyone could have checked to see it was over cooked, (loved that Craig said that to try make him feel better) felt so bad for Max as he has come such a long way, very talented guy and I bet you would be lost without him. Keep up the amazing work guys.

Fastinating watching you guys making candy the old way with no fancy technological equipment too assist. Never appreciated before just how hard the work is. I imagine you people must have gotten some pretty bad burns at times as well. A ‘mom and pop’ operation at its finest! Good luck for many more years of success. If I’m ever in the area I will definitely visit your store. Tim C Canada

Just an idea ! if Jelly Belly's can make crazy disgusting flavored jelly beans, you certainly could sell burnt molasses candies. maybe people would enjoy them.

Sell it separately as "burnt molasses"👌

Dang I'm sorry guys that's a bummer for y'all to experience and us to watch. I feel bad because the normal chipper vibe was definitely different at the end of the video. Thank you for sharing the good stuff and the bad stuff :)

Always glad to see a new video. I think you deserve credit for deciding not to sell the candy even though is wasn't too awfully burnt. I myself probably would have like the flavor but that's just me.

When will butterscotch be a thing?

@earlydawn81

5 жыл бұрын

Jacob Balzer butter scotch is the best flavour ever

@staciesherman8844

5 жыл бұрын

I want to know too! Love butterscotch candy!

@briannahodil504

5 жыл бұрын

I in for Butterscotch

Tough break on the burnt batch. I know you guys love using the tried and true equipment, but I have to wonder...in this modern age they must make digital thermometers that would alert you when a certain target temperature is reached. Maybe time for an upgrade.

@shawni321

4 жыл бұрын

Sugar goes, and when it goes, it goes fast.

It's all good guys. One burnt batch in two years, I would say that was REALLY good for everything you do. Love your videos!

I’m a new subscriber and I love your channel so much!!! You all are awesome! ❤️☺️

@byronmurphy1977

5 жыл бұрын

There's also No Egg Craig, the son who films, it's his channel.

Slow & steady wins the race.. we still love u💕 we know u r a fast & hard worker..

Max is one heck of a great employer. It can happen to any of us. Good for you Max, proud of you.

Good video..... I am sorry you've lost a batch of candy.... a loss.... but just shows, even the best, can make mistakes! You are all great, things just happen. Max, proud that he just owned up to it, and offered to make it right, but also glad the others, weren't mad either.... just one of those things.

This is my favorite channel and I love you sweet people.

Awe, it's okay guys. Accidents happen. I wish I could've tasted it though. Sometimes things that are a little burnt taste good. 😀 No one wanted to let Max take all the blame by himself. I love your family! 💞💕

One of my favorite episodes!

You need a digital candy thermometer with an alarm. Amazon sells them for less than 20 bucks.

@EHCBunny4real

5 жыл бұрын

Hotloop Digital Oven Thermometer & Timer High/Low Temperature Alarm Candy/Yogurt Making, Deep Frying, Baking & Cooking Meat Thermometer BBQ Grill Probe by Hotloop Link: a.co/d/48dTHo5

@xerilaun

4 жыл бұрын

Cool profile pic! Reminds me of a game i used to play as a kid

Isn't Burnt Toffee a very in flavour at the moment? Cool - crush it up and sell it as burnt toffee crumbs for ice cream toppings? Or crush it, mix with roasted walnuts and make burnt toffee bark?

@wendystous3860

5 жыл бұрын

yes it is and I think they should have completed it and sold it with the disclaimer. Everyone said it tasted good.

@debbiekaye7880

5 жыл бұрын

Awesome idea! 😀

@jonathandpg6115

5 жыл бұрын

@@wendystous3860 yup or even at a discount just make sure people know it's different but it's better then chucking it.

@edhern619

5 жыл бұрын

It’s about standards and doing things right. This video actually shows they have integrity and pride.

Max your amazing taking responsibility for something you didn’t do. I hope you are getting pay good. 👍🏼👍🏼🔥

The Batman opener just made my day 😂

I know this situation as a chef. Sometimes it's a matter of seconds - only one moment of distraction and it's too late. But this video shows perfectly that you're working as a team "It was my mistake" and then "We all could've checked the temperature". It's always good to know that even you guys make mistakes sometimes.

Thanx so much for showing us this, I really appreciate how you show evrything, from bad to good, silly n stupid🙂 it means a lot that you didn't just throw this aside and pretend it didn't happen, but showed it and owned it. Everybody, everyone, makes mistakes, and it's okay, it's how you learn and grow and become better... Love you guys😙😙😙😙😙

Awww. Luckily with you guys these incidents don't happen often. I hope Steve is smiling again.

Love you guys channel keep posting please!

Seeing this reassures me that no one is perfect. Very human.

You guys are so great that you could have put it out as slightly burnt and people would buy it as a souvenir!

Why do I feel the vids in the new store are never long enough?!! 😢

@debbiekaye7880

5 жыл бұрын

I feel the same way. They're great, but I miss those hour long videos. 🙁

@EnglishVirgo

5 жыл бұрын

The energy is different too. I still love them and still watch them, but the energy is so different. Maybe because it was so small in the last place, that it felt homely and snug, here has lost that a lot. But I still love them.

@rachelcookson3492

5 жыл бұрын

StephieAck, yes that’s what I’ve been thinking too! The old vibe just isn’t there or the same, but I’m still hooked and staying loyal.

@EnglishVirgo

5 жыл бұрын

@@rachelcookson3492 yes me too.

Why not use an "digital thermometer"? You can set the temp you want to hit and once there it will sound an alarm. I use one for making candy all the time. Works great and only cost less than $20.

@vegascorbin

5 жыл бұрын

Because Grandpa did not use a digital thermometer.

Love Max for owning up to the mistake. We still love you!

Steve does not seem happy. Sorry that your candy burned. I make caramel myself and sometimes I don‘t get it right, either

Aw, that’s a bummer at the end of a day.

Max, can you stop being awesome please? :O "You guys go home, I can do this myself."

wow I feel so bad for Max😭😭😭😭 like I just wanna hug him😭💕💕 its ok Max!!!!

Oh dear , all that work and sugar , gone ... well Steve 1 mistake in two years not bad at all . I don't like Molasses any way it taste burnt naturally . Much love as always

@TheNemosdaddy

5 жыл бұрын

Tax write off

@cgamejewels

5 жыл бұрын

i agree. i don't like molasses candy or molasses because it tastes burnt.

@MsMOLLYKINS

5 жыл бұрын

Smiles

Great quality control.

Woah so interesting! Love you guys ✌🏼

“Is that gonna be the stripe” 😂😂😂

Your mom is very witty. I wish I could have a quick wit like her..

New Roasted Molasses flavor? The batches you've done right totally Exceeds a couple of burnt ones, Awesome vids guys!

I never thought I'd be watching how to make candy all the time now very interesting to me good work

Welcome to the Kitchen Bloopers Club! Millions of us have made those bloopers. Agree, perfect opportunity for Max to get hook experience. 😉

Can We Please give Steve a Hug He looked so sad

Dad is so sad and it makes me sad. :(

Maybe they need some kind of an electrical thermometer that will sound an alarm at a set temperature if one exists for candy making. I wonder if the growth of the company recently will affect things like this, cause staff to make changes they are not used to in order to keep up with demand and mistakes happening because of it? Sometimes growth can be a blessing and a curse. I love the hard candy you guys make. I recently ordered from another small candy maker and theirs was nowhere near as flavorful as Hercules hard candy is. You guys put out a quality product and I hope with growth that never changes.

Phew, end of the day and that happens, I am impressed how Steve keeps his cool, he clearly understands the difference between disappointment and tragedy

Thanks for the video!! Mistakes happen!! And I’m sure Max will be checking that thermometer obsessively for a while! :) As far as the other comments.. I don’t think Steve seems sad... he’s just reacting normally and trying to make decisions about how he wants to proceed. And maybe Max did pull it once it cooled... we don’t know! But that would be more time waiting for it to cool etc when there’s obviously other work to do!

These guys are really hard working. Very impressive

Steve and Max the old saying goes..... No use crying over burnt molasses....You all are still my number one channel, hugs to you all from California......