Why native m2 new model does not have tds and uf in it?

When your product will be available to buy... Waiting for it... Please respond need m2 model

@UrbanCompanyYT

3 ай бұрын

Hi, We apologize for the inconvenience caused. We would like to inform you that our native RO is available on the Urban Company app, Amazon, Flipkart, Blinkit, Zpeto and Croma. Updates regarding the restocking of RO will be provided through the respective apps only. We appreciate your understanding in this regards.

Is the native m1 copper good ? Can anyone tell me ?

my native m2 sensors are working automatically....this is a typical problem that I am facing now....It is automatically activating and getting stopped...I have installed it today....I need to voice customer care assistant immediately so that they can help me out ...

@UrbanCompanyYT

10 ай бұрын

Hi Sudip, We apologize for the inconvenience you're facing. Kindly provide your contact details to resolve@urbancompany.com. We'll contact you soon via call to address your concern and find a solution.

Add a function where it should dispense water during power cuts, (not talking about RO system operation) would be great if the water tank is transparent by design. Afterall we pay premium price and we want full control over it and not the opposite!!!!

@UrbanCompanyYT

4 ай бұрын

Hi, We acknowledge your concern, we greatly appreciate your feedback, and it provides us with a valuable opportunity to enhance our services. We will have this feedback shared with the team and it will give us a chance to improve our services further. We look forward to serve you better in the future!

@antoprakash2099

3 ай бұрын

Please don’t buy.. they don’t have proper service for their own product. This is second time I’m waiting for service, it’s been 6 days with no updates. First time, I waited for 8 days, no one visited my home at all

Hello UC, Planning to buy either M1 but M2 seems to be appealing. However the issue with M2 seems to when there is power cut, what is the backup plan, how will we get water if there is no power? Are you planning to release next varient were this issue will be reaolved?

@antoprakash2099

3 ай бұрын

Please don’t buy.. they don’t have proper service for their own product. This is second time I’m waiting for service, it’s been 6 days with no updates. First time, I waited for 8 days, no one visited my home at all

@sahilsehgal7963

2 ай бұрын

Bro what's the issue with your product

@antoprakash2099

2 ай бұрын

@@sahilsehgal7963 the water outlet tap got broken easily. They have don’t have replacement parts. It took them more than a month to find a solution.

Hi Urban company I just have one concern, how do I trust on a purifier where the water tank is not cleaned for 2 years.

@UrbanCompanyYT

4 ай бұрын

Hi Nihal, We understand your concern. We offer options like Auto Flush Technology and layering of pre-filter and sediment filter with Multi Layers to ensure water hygiene. If you'd like to discuss further, please share your registered contact details at resolve@urbancompany.com.

@antoprakash2099

3 ай бұрын

Please don’t buy.. they don’t have proper service for their own product. This is second time I’m waiting for service, it’s been 6 days with no updates. First time, I waited for 8 days, no one visited my home at all

Plz share any odisha branch service head no i have interest for your company franchise both sale and services

@UrbanCompanyYT

10 ай бұрын

Hi, We do not work on a franchise model as of now. We're constantly expanding & hope to go live with our services in your location soon!

Hello sir may urban company mey karib 4 saal se kam kar rahu,, abhi mera bina karan se id block hua,upne partners ko thik se dhyan rakhna chiye ,,abhi mai be rojgar ho gya,,app log please mera id khul dijiye

@UrbanCompanyYT

Жыл бұрын

Namaskar Subha, Humen khed hai ki aap aisa mahasoos karate hain. kripya pxsupport@urbancompany.com par apne registered contact details share karen aur hum jald se jald apni team ke dwara aap ke saath sampark karege.

कस्टम सपोर्ट क्या है. आपकी कंपनी का कस्टम केयर नंबर है..?? 😅😅 नहीं ना...? 😂😂😂😂😂 My friends don't buy it..

@UrbanCompanyYT

Ай бұрын

नमस्ते, हम असुविधा के लिए क्षमा चाहते हैं। हम आपको सूचित करना चाहते हैं कि आप हमारे ऐप और किसी भी ई-कॉमर्स प्लेटफ़ॉर्म के माध्यम से नेटिव वाटर प्यूरीफायर खरीद सकते हैं। वाटर प्यूरीफायर की डिलीवरी के बाद, इंस्टॉलेशन और वारंटी अवधि के भीतर पोस्ट-सेल्स सेवाएँ हमारे द्वारा प्रदान की जाएंगी। यदि आपको खरीदारी के बाद कोई कठिनाई होती है, तो आप हमसे +91 1244577306 पर संपर्क कर सकते हैं या हमें ucwaterpurifier@urbancompany.com पर ई-मेल कर सकते हैं।

@JAYSOM66

Ай бұрын

@@UrbanCompanyYT आप की कंपनी के कस्टमर सपोर्ट टीम का नंबर पब्लिश /या अपनी App. मे contact number होना चाहिए. ये Mail वाला बहुत पुराना सिस्टम हो चुका है. हम आपको मेल करेंगे, फिर replya आया तो ठीक है, Otherwise कुछ सूचना दे कर इशू बंद कर देंगे. Problem solve नहीं होगी. तब तक कस्टमर पीने का पानी कहा से लाएगा..! Call service होती है तो आसान रहता है, आपका technician कॉल पर प्रॉब्लम solve करवा सकता है, और कस्टमर को भी satisfaction मिलता है. Customer care number to hona hi चाहिए.. Otherwise don't buy it 's products..

Please don’t buy.. they don’t have proper service for their own product. This is second time I’m waiting for service, it’s been 6 days with no updates. First time, I waited for 8 days, no one visited my home at all and there was zero updates on my service request.

Technician installation very bad sarvice hai

@UrbanCompanyYT

22 күн бұрын

Hi, Sorry to hear about your poor experience with us. Please share your registered contact details along with your concern at resolve@urbancompany.com so that we can get in touch with you and resolve the issue.