Attention! - The link in the description does not work anymore after Logitech has removed the firmware link. - But you can reinstall the firmware, by doing the same steps in the CMD as shown. This should still help to reset some of the bugs. And have in mind, you will maybe need to repeat this reset few times before it will work, some just need to do it one time, other need to maybe do it 2 or 3 times. - Good luck everyone! :) !!!DANSK!!! Opmærksomhed! - Linket i beskrivelsen fungerer ikke mere, efter at Logitech har fjernet firmwarelinket. - Men du kan geninstallere firmwaren ved at gøre de samme trin i CMD som vist. Dette skulle stadig hjælpe med at nulstille/fjerne nogle af fejlene. Og husk, at du måske bliver nødt til at gentage denne nulstilling et par gange, før den fungerer, nogle har bare brug for at gøre det en gang, så er der andre som har behov for at gøre det 2 eller 3 gange. Held og lykke alle sammen! :)

@Lithillia

4 жыл бұрын

You should pin this comment so it stays at the top Mads, so people will see it right away. Thank you

@springloppen

4 жыл бұрын

@@Lithillia Thanks Line, i have dont it one day, but i cannot have more then one at the time. :( Else i would do it, but i hope you got fixed your problem :)

@Lithillia

4 жыл бұрын

Mads it was an easy tutorial to follow but at the end plugging my usb wireless connector directly into the motherboard did the trick for me. I had given up on the software, having had issues with it every time I downloaded it, but I am confident that direct connection to the motherboard married with your suggestion to do a forced update through the CMD did the trick. Tusen takk!!

Never!!! apologize for bad English, fact that you learned another language is badass!

@mean_ki

3 жыл бұрын

respect

Thank you very much. I accidentally cancelled a software update when I plugged in my headset and it stopped working. With your guide I successfully fixed the problem I was having. Thank you again

Man I searched forever to fix my issue and you done it. Thank you so much!

@springloppen

4 жыл бұрын

Im glad to hear you got a fix for your headset :)

For all of you haters out there that do not appreciate this video you should reconsider since this guy spent his time trying to fix your headset by making a video and uploading it on youtube. He had the guts to do that but i do not see any of you guys trying to do the same this as him because you all a weak and stupid. Also Thank you to this guys for making this video and helping out the people that actually appreciate your work!

@Original_LK

3 жыл бұрын

My headset is broken and i cant hear anything and tehres no sub titles Help

Really appreciate the upload! I’ve been really happy with my 933 for the last 2 years. I just wanted to improve the mic quality!

@springloppen

2 жыл бұрын

I'm glad to hear you like my video. :) And hope it helped your problem.

if the only complains you are getting are for your "bad second language", then consider your video well done. you talk to the point and short and simple. thank you. oh and 933 is the best headphones Logitech made, the dolby tech inside is the best, i tried all they had to offer and yet to find better from them. its pisses me off that they made the frame from shity plastic.

bro i love you, this vid helped me out and your instructions worked!!!, i was ready to yeet my headset into the river.

For me it helped by just run the upade itself from where you showed it at 4:42. Tack Mads!

I understod you fine, and it fixed my headset mic! Thumbs up!

@springloppen

4 жыл бұрын

I'm glad to hear you got fixed your headset! :D

Thanks man, you really bring my headset back to life.

@springloppen

3 жыл бұрын

You are welcome :)

Hi Mads, firstly your english is fine. I got the message and it worked for me. I downloaded an older version of the software though. Was getting very frustrated with the Logitech site in looking for a fix. Thumbs up.

@springloppen

4 жыл бұрын

Im glad you got fixed it :)

thank you so much man, i was almost returning my headset

@springloppen

5 жыл бұрын

You are welcome Obr__GAMESX - Im glad i can help you :)

Thx a lot man!!!!

Thanks man worked

Thank you so much

You Are The Boss !

Thank you so much !!!!!!!

it got fixwd and worked .. thanks man !

@springloppen

5 жыл бұрын

You are welcome :) and Thanks.

THANK UU MAN LOVE U

Thanks it fixed it.

Thank you brother you really helped me i uninstalled the new Logitech os and did the old firmware it worked

@springloppen

3 жыл бұрын

I'm glad to hear it worked for you :)

Thank you for the upload

@springloppen

5 жыл бұрын

You are welcome.

HI you help me so much thank you man :)

@springloppen

4 жыл бұрын

Im glad to hear, and thank you. :)

Congrats on 101 subs

@springloppen

3 жыл бұрын

Thank you very much :)

Thx brother

thanks man

Thx dude

THANK YOU SO MUCH, AFTER LIKE MONTHS OF NOT USING THESE ARTEMIS SNOW HEADSETS AND DUE TO ACCIDENTALLY CLICKING THE WRONG COLORED HEADSET, I CAN FINALLY USE THESE NORMALLY AGAIN THANK YOU OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOH MYYYYYYYYYYYYYYYY AND FOR THE RECORD THE WHITE AND BLACK COLORED HEADSET HAVE DIFFERENT FIRMWARE FOR SOME REASON I THINK. that's what starte my issua , was clicking the black one instead of the white one

@ryuu__official

4 жыл бұрын

Also one thing, the link you posted isn't working in terms of pulling up that page. So easier to just copy the CD line in video description

@springloppen

4 жыл бұрын

@@ryuu__official Thanks you, and sorry for late replay, they have deleted the download site.... And thanks :)

Thank you so much man youre a fucking legend 👌🏻 great English btw!

Wow thank you. Almost returned my headset

@jeffcivjeep7

4 жыл бұрын

just do it. after two years with them, trust me, just fucking take it back. This video will not fix it in the long run.

@springloppen

4 жыл бұрын

You are right it wont fix the problem for ever, it will come back again, but you can do the same fix again to remove it, but some like Logitech and will repeat the steps to keep there headset. But there are allmost no headset in the world that dont have problems, all have, but in a diffrent way.

nice video

@springloppen

4 жыл бұрын

Thank you. :)

ty its work for me ty ty

@springloppen

5 жыл бұрын

I'm glad to hear that it's worked for you my friend. :)

Thank you for the help on updating it but the mic still doesn’t work for me even after I updated it. Not sure why maybe the update itself doesn’t fix anything.

@springloppen

5 жыл бұрын

I'm not sure, but maybe you need to reupdate it again? But im not sure if this is going to help for you, but i had a problem one time where it did not fix first time but second time it got fixed.

2020 Thanks Mads so lucky that I see the video

@springloppen

4 жыл бұрын

You are welcome. :) Im glad you can use this guide to fix your problems! :)

Thank you so much! I would use G HUB but it has a problem for g933 which makes my volume so quiet

@springloppen

4 жыл бұрын

You welcome im glad you can use my guide. Thats sad it had some problems there, but i have just recived an update to my G Hub today, witchs fix some bugs, Maybe that one for you? And if you gonna test it, i would like to know if they have fixed it or not. :)

@lagiukko

4 жыл бұрын

Mads yeah i will test it thanks for letting me know about that!

My firmware update crashed after two hours stuck. Not working wirelessly anymore. I gave up for some time but I will try everything again now. See you in an hour to tell if it worked or not

grazie

THANK YOU MATE, LOVE YOU

❤️

GG It works :)

@springloppen

3 жыл бұрын

I'm glad to hear it worked for you! :D

I'm trying to use the headset only with the cable, so I guess it should have the power turned off, but then the mic doesn't work anymore. The audio works ok, only the mic doesn't. And if I use it with the USB plugged in and it powered on, them both works ok.

@springloppen

3 жыл бұрын

Your headset must be turned on, when you use cable, or wireless. If you switch it off, its like you siwth your light off in your room :)

@iuridosanjos

3 жыл бұрын

@@springloppen Then why use a cable version if using the cable still consumes it's battery? Seems a really weird option to use. I wanted to use the cable just so I don't need to keep charging it sometimes. BTW, thanks for the answer.

sometimes when my headset loses range it loses connection and then its get stuck, can't turn it on or of. restarting pc didn't work so i simply took the battery unplugged it and plugged it back in and now its fixed. 2nd time this year sadly.

@springloppen

2 жыл бұрын

Thanks for your feedback. Sometimes taking the battery out for some seconds, also work, but not all the time, but im glad it worked for you. :)

what fixes this update? sorry my english is not good

@springloppen

3 жыл бұрын

The firmware you reinstall are going to fix the problems, because Logitech has removed the link that i refer to. So they only way, is to do the same as i do but only use the same firmware. - Don't worry i understand you :)

I have a lot of problems with this headset.first, it was disconnecting after each computer reboot. firmware update partly fixed it (it disconnects sometimes, but not always). but the biggest problem - it stopped charging completely. when i connect USB cable it just stops any audio. no charge from external charger as well. very bad product form Logitech

@springloppen

5 жыл бұрын

True, your are not alone with the problems, i had a Logitech G930 Where it's disconneted when it wants. And G933 i have problems with the lights are flashing when people are talking, and cannot remove it, but when i do a Firmware update it stops. But how old is your Headset? And any warenty on your headset? If its shorter then 1 or 2 years, you can maybe contact Logitech and tell them the problem, i did this for a G930 where i had alot of trouble and when i send them some infomation, i got a new G930 from Logitech it selfs. :)

@SPBNicDaniel

5 жыл бұрын

@@springloppen no clue how old is it. i bought it refurbished on ebay (from U.K.) with 1 month warranty i believe. there was statement on seller page that product is fully working. with the latest firmware it is not disconnecting. as for charging issues i ended up soldering a tiny charging PCB inside the left earpiece and drilling a hole for microUSB socket :)

@springloppen

5 жыл бұрын

@@SPBNicDaniel Oh yes so i see there can be a problem when you have bought in on Ebay, but so you have found a solution om a fix, even with little drilling and that. So its works now for you after alot of work as you speak about you have done :)?

@SPBNicDaniel

5 жыл бұрын

@@springloppen yes, it works. disconnects happen of course but much more rarely than before firmware update. no problems with LEDs like you had. and now i can charge the battery using my mod :)

@IgorPL2010

2 жыл бұрын

@@SPBNicDaniel can you help me do the thing? same problem cant charge

For the people who have the g935 you just only have to turn off the noise removal

you sound like one from scandinavia

@springloppen

4 жыл бұрын

Thanks, i am from a Scandinavia contry.

What about G635 how do i see the last Update??

@springloppen

3 жыл бұрын

I dont know how G HUB, are setting up the maps in Windows, but if it's same as in my video, you should find a map called 635, just like i found my map called 933. :)

I came to the logitech update tool but it says that I need to plug in the powercable, but I`ve have it pluged in and still it says that I need to plug it in.

@springloppen

Жыл бұрын

Do you use the old Logitech software, or the new Logitech G Hub. software.?

@potatis4176

Жыл бұрын

@@springloppen I use logitech gaming software only.

@springloppen

Жыл бұрын

@@potatis4176 We talk about the old version? Right? Not G Hub

The only think that could fix all of this headset's problems is fire...

hello mads, i did everything and my mic still not working, do you know anything else? cable is fine and mic is working because i checked it

@springloppen

2 жыл бұрын

Thanks for your message, have your tried to repeat this reset few times? But your mic is working and not working.? Can you explain better :) ?

@tomassilva5814

2 жыл бұрын

@@springloppen haha actually i don’t know what’s going on. i tried like 6/7 times that, i opened it up and everything is working fine. i was thinking of a usb controller problem? or the pcb board… i ve no idea

@springloppen

2 жыл бұрын

@@tomassilva5814 So you have tried many times, so the problem must be somewhere else. :( As you say USB or othere place. How old is the Headset? Else you can maybe talk to Logitech. If the headset is not that old again.

@tomassilva5814

2 жыл бұрын

@@springloppen it’s 4 years 😔

@tomassilva5814

2 жыл бұрын

and i bought it in the us and i’m from argentina

Please help, I still have no one answer my question. Should I use the USB cable that goes with the g933? mine broke and whenever I try to charge my g933 with a different usb cable, it doesn't charge...

@springloppen

4 жыл бұрын

Hi, thanks for your message, Yes you should use your Logitech USB Charge cable to connect. If you dont have as you said, you can use anothere one. But there can be a problem with some otheres, but keep trying with diffrents, but remember the USB must be conneted to the Computer, same as the jack. I had try to charges my G933 with a diffrents cable too, its not allways easy. But there can be some that work and some dont do. - Hope it will work for you :)

@MrPheropod

4 жыл бұрын

@@springloppen thanks for the quick reply! Tried out what i have in my home but to no avail, saw one in amazon that is 900jpy and will arrive tomorrow, will give that a shot and if it still fail, i will have to buy the original usb cable… will update you tomorrow! Thanks again!!

@springloppen

4 жыл бұрын

@@MrPheropod I will look forward to hear from you! Good luck. :)

@MrPheropod

4 жыл бұрын

@@springloppen i had to delete the comment, it didn't work sadly... it was charging at 1st and then not connected after i went back... will update again if ever i find a fix or not today

@springloppen

4 жыл бұрын

@@MrPheropod Do the input port in your headset have damges? like it cant hold a cable or any thing.? For that will be why it wont charges. - But i really hope it will work for you so you dont need to fight with it more. :)

I will never buy another logitech headset again. They should stick with keyboard and mouse.

@springloppen

4 жыл бұрын

True, as long they don't fix there problems, and just let them come after next version of headset they should just stop making headset.

@Original_LK

3 жыл бұрын

Agreed

Help when i play with my friends they can hear intense breathing coming from my mouth but my mic is no where near my mouth

@springloppen

5 жыл бұрын

What communication are you using. Discord, Skype, Teamspeak? - Normally it's not because of your headset, but how sensitive you have set that software you are using. Hope that help GhoulHackZ :)

@ZiggyuuTTV

5 жыл бұрын

Mads it’s connected to my ps4

@springloppen

5 жыл бұрын

@@ZiggyuuTTV PS4, im not an expert for PS4, but is there any place for changes sound sencetiv there.?

@ZiggyuuTTV

5 жыл бұрын

I cant change mic audio lvl

Hvor lang tid kan der gå for at den opdatere?

@springloppen

3 жыл бұрын

Der går nok 5 max 10 min. Men normalt ikke særlig længe nej. Langere tid en 10 min så den nok stock.

@lauralgbtqiarights4473

3 жыл бұрын

@@springloppen Jeg synes ikke der sker noget, har ventet i 1 time nu.

@springloppen

3 жыл бұрын

@@lauralgbtqiarights4473 Så sidder den fast, du må desværre afbryde det, og starte forfra.

@lauralgbtqiarights4473

3 жыл бұрын

@@springloppen Skal alle ting sidde i computeren?

@springloppen

3 жыл бұрын

@@lauralgbtqiarights4473 Som i videoen, tilslutter du Jack til reciver, og lader til USB. og holder den tændt :)

Thank you but it didnt work for me i have the white ones

@springloppen

5 жыл бұрын

Witch problem do you get? no sound, no mic activation?

!!-Update-!! Do you use Logitech Gaming software for your G933? Then delete it and use the new G Hub Software from Logitech. www.logitechg.com/en-gb/innovation/g-hub.html SUPPORTED HEADSETS & SPEAKERS G935 LIGHTSYNC Wireless Gaming Headset G933 Wireless 7.1 Surround Gaming Headset

Hi friend. I cant see the command, could you type it so I can copy and paste from here?

@springloppen

4 жыл бұрын

I see, i dont know why the quality is so bad now.? But yes i will leave you the command lines here: 1. cd: C:\Program Files\Logitech Gaming Software\FWUpdate\G933 2. G933Update_v25.exe /FORCE

@elnacho3174

4 жыл бұрын

@@springloppen Thank you so much man, I really apreciat it. You made a great work with the video, and a lot of people thinks the same on the coments.

@springloppen

4 жыл бұрын

@@elnacho3174 Thank you, and im glad you can use my guide :)

OML THANKS MY ASS WAS GONNA GET SLAPPED IF MY BROTHER FOUND OUT THE MIC ISNT WORKING

@springloppen

3 жыл бұрын

I'm glad it worked for you :)

anybody know how to do this in 2020?

@springloppen

3 жыл бұрын

You can do the same in CMD as showen in video, but you cannot download the firmware, but you dont need that, when you just replace the same firmware as showen, and that should fix the problem too. :) Hope you understand me. :)

I CANT HEAR

@springloppen

4 жыл бұрын

I'm sorry i don't have subtitles on :(

My headset won’t even start man

@springloppen

5 жыл бұрын

Tried to disconnect the battery for 5 min, and connect it again and turn off and on to see if that work?

Logitech gaming software is trash.

@springloppen

5 жыл бұрын

True, but the only software you can use if you need better sound for your gaming headset.

you are from danmark andt you XD

@springloppen

4 жыл бұрын

Yes i am.

Det virker ikke ved seriøst ikke hvad jeg skal gøre

@springloppen

5 жыл бұрын

Hvad er problemet med din?

how tf am i meant to hear if my head set is broken?, add sub titles! (edit Sorry for being a toxic, i dont have a reciever what do i do?)

@springloppen

3 жыл бұрын

Thank you for your input and your request for subtitles. I will look to make a subtitles.

@Original_LK

3 жыл бұрын

@@springloppen sorry for being mean then i was angry, nice vid tho, I fixed it my self, Also is there anymore tutorial videos? if so, can you help me and other with the popping sounds of the g635 headset wired? Because mine at random times makes popping sounds and disconnects and my mic doesnt work, then i gotta unplug and put it back in to fix it. Is it the wire or my headset?

@Original_LK

3 жыл бұрын

@@springloppen I dont have a firmware recivever, what do i do?

@springloppen

3 жыл бұрын

@@Original_LK The firmware is what you gonna download or reuses the same firmware that is in the Map I show in "Logitech gaming software" - And the receiver is for the wireless headset or the dongle. it called. BTW for your G635, I don't know if this kind of Headset uses firmware.? If so maybe you can do the same as I did in the video? If not, maybe it can be the Jack input in your headset or as you say maybe the cable? And I have just released a subtitle as you request :)

@springloppen

3 жыл бұрын

@@Original_LK Do you use the old Logitech software or the new one.? "Logitech G HUB"

Hello mads im sorry but that didn’t work for me i dont know why idid the same you did but it didn’t work can you give me you instagram or snap because iwant to show you a video of what idid maybe idid something wrong ❤️

@springloppen

3 жыл бұрын

Thanks for your answer and im sad to hear you did not fixed your problem, you can try add me on Snapchat: "Removed" And I can try watch your video, but I can not promise that I can help u, but I can try. :)

Jeg lytter ikke efter, lærer mads

@springloppen

4 жыл бұрын

Så længe du kan bruge min guide, er det også fint du ikke lytter efter :D

er du dansker

@springloppen

4 жыл бұрын

Ja jeg er Dansker

Denglish kan noget!

@springloppen

3 жыл бұрын

Denglish?

did not fix my issue ! sorry

@springloppen

5 жыл бұрын

I'm sad to hear that Bohadana. :( But i hope you will find a solution for your problem after my guide did not help you.

@yitzhakbohadana5102

5 жыл бұрын

@@springloppen i found a way to fix this issue. 1. Uninstall LGS. 2. Open search box(windows+R) and type %Appdata%. 3. Delete the Logitech folder in AppData. 4. Open Device Manager, go to "Sound, Video and game controller" and uninstall all Logitech devices you see there(right click, uninstall). 5. Download LGS_8.85.215_x64_Logitech.exe Dont install yet 6. Disconnect the headset from PC and keep it disconnected 7. Restart PC. 8. Install LGS_8.85.215_x64_Logitech.exe 9. Restart PC. 10. Re-connect the headset. Dont mess with the configuration

@MoraVen3685

5 жыл бұрын

What was the issue?

@yitzhakbohadana5102

5 жыл бұрын

@@MoraVen3685 that the g933 have with the 7.1 on windows 10 , 7.1 one not working

Thanks man worked