They don’t intend to sue. They are hoping a letter will scare you.

@Nickearl1

11 ай бұрын

Sounds like they’re trying to make some quick cash. I grew up with people like that.

@DarkRaptor99

11 ай бұрын

Yep, that is a total ambulance chaser attorney letter. If anything that lawyer should man up and become a class action lawyer and go after Nissan for their horrible CVT's. When I did customer care for a brand that the General owns if its not in writing its on you.

@dalegillispie8436

11 ай бұрын

Must be a pink or blue hair DEMOCRAT SCAMER CROOK.

@gwillis01

11 ай бұрын

I agree. that this letter is an intimidation tactic. The lawyer for the angry customer is assuming that you cannot or will not hire your own attorney. The customer wants you to fold under pressure and give the money back merely because the situation is confusing and mysterious to you. Send that long response letter from your attorney to the customer's attorney. The customer is not expecting a prompt, detailed response from your attorney.

@jkh2180

11 ай бұрын

Yep

Extremely detailed account on your side. I guarantee you that their attorney had no idea you keep such excellent records of each sale and history.

@southern04man

10 ай бұрын

It's sold as is. I think it's a fake lawyer.

Have her pay your attorney fee!This customer is BS

Make sure you counter sue them, so they can pay for your attorney fees

@Urziel99

10 ай бұрын

And try to get the attorney sanctioned for filing a frivolous lawsuit if they are dumb enough to sue after that response.

I sold a $700 car one time to someone who begged me to buy it, it broke 6 months later and they tried to get me to take it back. People really expect a used car, driven many miles, to never break or it’s your fault ,

@redneck8831

10 ай бұрын

Similar experience here. Sold this Honda civic that was had on time maintenance done and was solid car drove it around for few weeks . Dude calls me says it has a all kinds of issues and wants his money back

No good deed goes unpunished.

My response to their attorney,"Take a Hike"..................Mike! As a former dealer,when it comes to a "no warranty"sale,and the customer asks about a warranty,I tell them,"If the car breaks in half,you get to keep both pieces:"!

Lesson learned, don't buy or resell Nissan vehicles with a CVT. Also, don't rush a car and skip the reconditioning.

@nfavor

11 ай бұрын

Farmcraft had a video where he fixed one and gave it away to a HS student. Seems to be common to those cars

@pinnacletothepit9173

11 ай бұрын

Any Nissan with a cvt from 2012 - 2018 will have this problem. My maxima 2014 got 156,000 before it died and I was told I got extremely lucky.

@superameric8

11 ай бұрын

@@pinnacletothepit9173 Mine has 131,000 and still going! Waiting for it to drop!

@mr2fyre

11 ай бұрын

I sold my maxima for this reason. It was a good time because it needed new brakes and tires.

@Crazy-Chicken-Media

10 ай бұрын

Remember, there's only two separate companies that actually develop CVTs, they're Subaru who does their own in-house R&D and has done a really good job making CVTs and then there's those other ones that all the other car companies use. Don't use the other guys. If the CVT is not in a Subaru, you do not want it.

I got sued for saying that a company “was good” by a lawyer customer who represented himself. I got out but cost me lawyer money.

Frivilous lawsuit. Even private party sales need a signed detailed sales agreement and an as-is warranty document.

@scottysgarage4393

10 ай бұрын

Not in Indiana. As a private seller, hand them the title and they hand you the cash, the end.

Had this person done a little research they would have never bought a Nissan Rogoo. Those jatco CVTs are known to be ticking time bombs after 60k miles😂

@thadlm2698

11 ай бұрын

You couldn’t give me a Nissan Rogue. My 2009 Rogue CVT transmission went out at 90k miles and was replaced under warranty. It went out again at 180K and I sold it as is.

@trbstang

11 ай бұрын

If you don't do any maintenance, they will certainly fail. We have one with 95k miles, and it had the CVT serviced at 68k. It will be serviced every 30k miles or so and we will see how long it lasts.

@thadlm2698

11 ай бұрын

@@trbstang There were design flaws in the 2009 and 2010 Rogue CVTs so Nissan provided an extended warranty for those model years. Regular servicing and maintenance cannot over design flaws.

From a thirty year plus paramedic (Who worked two jobs for 28 of those years-F/T +P/T) there is a wide range of behaviours, as you well know, to expect when dealing with the general public. You can do your best all day long, but you can't nail down everyone to appropriate behaviour no matter how many written contracts and conversations are thrown at them. You have my sympathy and I'd say you're doing well to cite this as a unique example.

Thank you for your generous donation to our veteran!

Having worked in the auto repair biz, none of this surprises me, especially when you're dealing with old cars. I remember a customer who brought in an ancient mini-van that needed some oil lines replaced. When the customer picked up the car, he got in, shut the door and window regulator broke causing the door glass to fall to the bottom of the track. Needless to say this was our fault. Then there was guy who came in for a headlight bulb replacement. Two weeks later he accused us of breaking his car because it had a cat efficiency code pop up. It goes on and on. You have to expect these things when you're in the car biz.

@MarkIrwin02

10 ай бұрын

Ya I just got my x3 back last night. Took for oil change Monday and during the oil change the plastic part on the radiator that the hose plugs into going to the overflow tank broke so that had to be replaced. Felt bad for the dealership as they felt it was their fault and replaced at their cost. But same time gave me another part to upgrade to aftermarket much higher quality to help protect against issues like this. It's only a 2015 but nearly 150k miles. Nor to mention a bmw. So what do you expect.

Sounds like they have a crook for a lawyer that talked them into something. There's no way you lose and in the end these people will wind up owing their lawyer as well.

@sct913

11 ай бұрын

It is truly sad how many people who feel they have been wronged over even the most minor issues immediately think "I'll sue, and I'll bleed them for as much as I can get."

@VechniHitove

11 ай бұрын

A lot of lawyers these days charge only if they win the case. However if they go to a trial then if they lose they have to pay all legal fees including the attorney fees of the winning side.

@sct913

11 ай бұрын

@@VechniHitove That's only if the plaintiff wins the case at trial. When's the last time you've heard of a plaintiff losing and then having to pay the defendant's legal costs?

@patius12

11 ай бұрын

​@sct913 that's why a lot of people are saying he should countersue since this is a frivolous suit and can then get it paid for. You are definitely right that if he doesn't do that they wouldn't have to pay his legal fees. Amazing how easy it is to just arbitrarily sue people and cost folks money.

@sct913

11 ай бұрын

@@patius12 I totally agree with them.

I hope your attorney files a countersuit for all the aggravation you were put through!

It’s these kinds of people who ruin it for everyone else.. Sorry you have to go through this..

@josephhuman7390

11 ай бұрын

You Nailed it, As an example look at all the laws on the books, why do we have a law for every movement or breath you take, simply there are people who just for some reason can't behave themselves.

I think these kind of ridiculous, frivolous lawsuits (or the threat of a lawsuit) are becoming more common these days. People are something else! I'm sure that you will prevail in this situation but I'm sorry you have to go through this aggravation.

Keep being the awesome people that you are! I wish your team had a store here in Columbus, IN. Have a great day. Tami F.

Definitely good to see that you have yourself covered and it is sad at points in time when people feel they need to resort to this way of handling things. It's very tough to please everyone all the time. I wish your shop was closer or should I say store but then again you do have a shop as well. two of them‼️ 👍💯👊

I've bought a couple of used cars from used car dealer lots, all cars are sold as-is, no warranty. Documentation and signature is key in this business. Now as far as that Nissan Rogue and the transmission issue, there is a class action on that if that car's vin number comes up, and she should take that up with Nissan. I am hoping this gets thrown out. Keep doing what your doing Mike, your a Godsend.

Mike, people should know your an honest dude. You will always get those few who think they can sue over matters that can be resolved which is what you always seem willing to go overboard for people. Wishing you the best for you and your family on your new business. You've taught me so much about buying cars, many thanks.

Brother you are doing a great job. Don't let them get Away with this.

Thank you so much for helping people in need!!! You and your family are such GREAT people!! I live in the Midwest and a bit far away from you.....but your tips are wonderful!! Keep on keeping on and don't let jerks like that get you down!!

A good person like yourself shouldn’t have to put up with scammers, your story is the definition of hard work equals great success love your videos

Every business owner should record calls. Documenting everything can be tedious, but it pays dividends when needed.

Sold as is! They don't have a case. Surprised a lawyer would take the case.

@ldrivadrivah8049

11 ай бұрын

Lawyers will take those cases because they are paid something either way even a few hundred. This one in particular doesn’t sound like they are worth a fork in a bowl of soup

There are dishonest scummy dealers and there are dishonest scummy customers.

I’m sorry you had to go through a lawsuit. You don’t deserve the aggravation. I know your business is difficult. Good luck with everything.

Thanks for helping a single DAD. I was there doing that several years ago- So awesome. Crazy games people will play on that car purchase. You have your ducks in order. Yup free money is all they want. If it came down to take it back - costs - less miles driven - damage - wear and tear. Yup They would not get much back due to all that. They are looking for an easy way to get money to buy another car. Keed smiling

Steve Lehto has covered this on his channel more than once. The only warranty that cannot be disclaimed is "warranty of title" that the seller has good title to the vehicle. Will be interesting to hear what the other attorney responds with once all your documentation is sent to them.....

Mike you are doing the right thing with these people. You are too kind and these people were just hoping you would pay for their problems. Please do not feel bad for taking action to fight this claim.

It's truly unbelievable; you ought to countersuit for a full reimbursement of all costs associated with this vexatious and frivolous lawsuit!

Sadly when u are in business and esecially one like yours selling used cars, some customers just cannot be satisfied and want to take advantage of you. Glad to see you protected yourself from the start. The sad part of this is the attorney fees, etc. that u will still have to bear. Keep up the good transparent work and honesty and of course u will prevail.

All you have to do to fight the claim on the transmission is demonstrate that the Rogue has a known issue with the CVT and that you couldn't possibly predict when it's going to fail.

@willc5512

11 ай бұрын

Exactly. They had the option of *not* buying a late model used Rogue! Its well known what those trannies do! Nissan calls it 'customer satisfaction issue'🤣. As for the P0420 on a low mileage vehicle is probably poor quality fuel of the regular unlead variety. That stuff burns cats out like nobodys business when combined with a lead footed driver.

@v--p

11 ай бұрын

That's getting involved. Wouldn't go that far. As us no warranty, case closed.

I would definitely buy a car from you for my family and I am in Nebraska! You very very honest and open to help if needed unlike a lot of dealerships are not

Sounds like you covered all of your bases. I'm impressed at the documentation that you did to cover yourself. You have obviously did your homework. Great Job! Your attorney should be able to get this dropped without it ever going to Court.

Dude…..”Row-Goo”? Please tell me that’s a joke….😂😂😂😂

I actually just bought a 21 outback from a used dealership, 140k miles(May). Put gas in it not half an hour later and got the same code they did. I went back to the dealership and they ended up fixing it because it was supposed to be fixed in april. Long story short, it cost them 5300 dollars because it was catalytic converter inefficiency, and it needed a whole new system put in

Mike...this is a case of someone wanting to make a mountain out of a mole hill...but it's not going to get them anywhere thanks to your clear and concise documentation and serious C.Y.A. paperwork. Nothing to fear here, you're good.

Never ever buy a Nissan with a CVT....

@allanstephenson9336

11 ай бұрын

Fords also had LOTS of trouble with them

Unfortunately when dealing with lower end deals it attracts a certain segment of society. The old saying. Laying with dogs will catch fleas. Keep your head up. Stay strong.

Letters threatening lawsuits can always, 100% be ignored if you so desire.

Every time we get one of these lawsuits, Chevy Dude needs to do a collab with Judge Judy.

Been in the car business a long time with multiple dealerships … in Florida if you fix or do repairs to a customer’s vehicle after they sign as is contract the as is warranty or contact is null and void. Found out the hard way! Good luck with your battle 🤑

Thanks for your honesty! Some peiple like to take advantage of honest and good people. That is our new normal.

Wow Mr Chevy Dude and Mrs. Chevy Dude, sorry to hear this, doesn't seem u need much of a pep talk, sounds like u have everything under control!!! Go go get them!!

🤣Right over his left shoulder on the wall...Samantha & Friends LOL

When you get your own Chevy dealership, I would be honored to work for you and would immediately applied. Keep us updated on when that’s gonna happen so I can keep an eye out to send in my resume lol. Keep up the great work, love your videos.

You appear to be an honest/very good man. Don't let anyone take advantage of you. Keep that steel I - beam strong. No brainer sir but good luck!!!

Never fear litigating they are bluffing you as no attorney would mess around with this on a slim chance contingency and doubtful these folks paying by hour.

Mike you are amazing keep it up and sounds like they have entitlement issues ect and trying to get something for nothing Wish you had a store here in Oklahoma also

Good luck to you, I hope you grow fast.

You sold me my c8 back in 2021 Helped me get mods from Soul Performance Helped me resolve exhaust value adjustments And answered a ton of questions post sale. Great to see you thriving and don’t sweat this!

@ChevyDude

10 ай бұрын

Great to hear! I hope you are enjoying the C8!

Sorry to hear all that

Thats how mechanics take advantage of people traveling. They say you need a new transmission when you most likely don't.

And CAT problems too. I replaced both on my maxima at around 100k trans and CATS

I love how on the wall she signed “Samantha + Friends 2015 Nissan Rogue”

The used car market is tough, as you already know. You could do a 350 point inspection and have a problem a couple month's later, most car lots do the best they can to hide issue's, even repair collision damge off the record to make a car appear better than it is. When I'm in the market to replace a car I hope to find a company in my area that at least tries half as hard as you portray in your video's so i can have a favorable buying experience.

I had an input speed sensor go out on a jeep grand Cherokee 6 months after I bought it from a dealer. I didn't call the dealer to make them pay for it. I didn't even put 3000 miles on it that year. A dealer doesn't even pay a factory warranty. I've heard many people try to get dealers to pay for repairs, but they all sign as is, no warranty. Even laws that say that. Most people today want free hand outs and everything paid for.

00:20 Nissan "Roe-goo"! 🤣🤣🤣

As is!Fight it,they are wrong,no attorney would take this.

Stand Strong, You got this.

Transmission? Usually replacing the crankshaft rotation sensor clears it up 😊

It gets me everytime you say "Row-goo" hahaha

lesson learned make sure everything you were going to "fix" gets done before the sale that way they can't try to use that against you.

Brother I’ve been following you since the beginning. I looking forward to the day of purchasing a new Chevy truck from you at your dealership.

They sue until the company is like nope..ive got records. good on you!

i have a po420 code story too long for this. a garage changed mine. used an aftermarket cat then a day later i get the po420 code. my car had NO codes prior to this. but had this hesitation issue.

The 420 code is from the gas they use it happens all the time at our dealership when it car goes from 93 to 87

I remember reading recently that there is a big increase in repos. Because people can't afford what they are buying. A side-effect of this is that there is an uptick in these same types of people claiming extreme number of mechanical issues with the cars. All these issue are within the 1.5 yr mark, which coincidently aligns with most states Lemon laws. Some states have Lemon laws that also cover User Cars. These people are using the Lemon laws to basically buy and use a car for about a year, claim "Lemon", and force the dealers to buy back the cars - giving the customer back all or most of their money back. That basically translates to the customer getting a car to use for free, for that period of time. Then they repeat. Scams. The amount and creativity of scammers is mind blowing. Now we are going to start seeing an uptick of cars being sold with Lemon branded titles, in the same way titles are branded Salvaged/Restored for totalled cars. The difference is that a lot of states allow the title to be cleaned on salvaged cars, once full state inspections are done and passed satisfactory (this does not clean the history, just the salvage branding from the title). But for Lemon branded titles, there is no way of cleaning it from the title in most states. So be aware of this out there. People are sneaky clever and just as scrupulous. Especially if its to stick it back to the dealer "man" (who I admit might have earned that "sticking")..., or just sticking it to the "man" in general (because the system, the government, the politicians are all about Greed).

FYI as is means as is people it's a used car. I tell people they can bring there own mechanic and if they buy it I put in the bill of sale that there own mechanic looked over the car.

Was it Samantha and her friends who are just over your shoulder on your wall of signatures? Great video BTW. You'll win easily.

@Jrc1122

11 ай бұрын

Thought same thing: I’m sure that shot was intentional.

@jdmather5755

11 ай бұрын

I think it was Karen.

@n.ademak5842

11 ай бұрын

Her friends is probably the lawyer who wrote the letter. Also who signs + friends 😂

I’m sure the customer’s lawyer knows they can’t win the case but will still take the case so they can still make the money.

When they came back and you fixed the belt and brakes you voided the As Is clause. Should have had them sign another form after repairs

Mike, I can't wait for you to become a Chevrolet dealership because my 1946 pickup is having clutch issues, and I will be suing you at that time. BTW, my father purchased this truck on May 13th, 1946. I think it is still under warranty.

I live in Indiana. Shame I don't need a car right now. Got a 2007 GL450 in 2015. Still in great shape. Same with 2007 Lexus 470. :)

I need to live somewhere that only charges $30 in labor for a serpentine belt replacement. Lol

My husband runs a shop and I'm amazed at some people amaze. He had someone bring their car back, "You did my brakes, now my radio doesn't work".

I have have had several cars with check engine lights coming on. They still ran just fine.

Nice video. Heck I need a car and just because of how you represented yourself in this video I would check your lot.(if I lived closer)

This threat is either from an inexperienced Attorney or an ambulance chaser. In no state is there an implied warranty, UNLESS it is in writing signed by both the buyer and seller. I'm sure your Attorney will basically tell them they have no claim and that if they file suit it will be counterclaimed for defamation and filing of a frivolous claim.

What year is the Rouge and how many miles did it have before sold?

I know you have a as is on your contracts. If you don't you probably should. I hope everything works out for you. I enjoy your videos.

Good luck sir. Sounds like this car never got shut off after purchase.

I haven't heard of the Nissan Ragu model.

I agree with you

Too Bad that you have to experience this type of situation, I truly understand the frustration that it causes, but apparently this family is trying to pull something to get the Money back, get a newer car, or they have a kid who doesn't know one thing about car maintenance or up keep, the individual drove the car and if anything was wrong you would have received a phone call, but apparently whomever signed that contract, didn't bother to read it before signing on the bottom line, WOW what a ordeal

Their first mistake was buying a Nissan. Their second mistake was buying a Nissan from a guy who doesn't know how to pronounce the model name. But regardless. This is a nonsense lawsuit.

Their probably using legal shield an online legal subscription service, the typed that letter themselves and just had an attorney slap their name on. It's very possible.

This attorney did you a favor. He just gave you content and he just revealed that you are really organized (cya). He probably didn’t realize that you are going to make him look like a fool. Good job with the videos keep them up. Your dream will come true.

I think the as-is/no warranty needs to be emphasized a couple or three times before they leave the lot.

Ha, ha! Had a good laugh at "Ro-gew"

I work at a Nissan dealership, this is what seems to be a customer who got the loan, either couldn't afford it, or didn't want to pay it anymore.

Should add “failure to complete complimentary inspection does not alter or change term of sale specifically sold as is no warranty express or implied.

Yeah, this is easy in court. Going in to court the burden will be on you, because of the perceived imbalance of power between a customer and a business. That said, virtually any judge will go to the paperwork first. It will be over in your favor in minutes unless there are credible allegations of forged or fake paperwork. Your customer's attorney is the reason why so many people dislike lawyers; instead of advising his clients that they don't have a case, because he is starving he will file anything and see what sticks. You may run your business any way you like, but here is my advice from a 30 year career in the car business (now retired): never sell a car that hasn't cleared the shop yet for any safety (brakes) or maintenance (belt).

Make sure if a lawsuit is filed, you ask for your attorneys fees by the sueing party.

Glad to hear you are not just rolling over for this very obvious scam. I think any judge, once they see the paperwork, will rule in your favour. The only issue is, how much is your attorney charging you? And since you are in the business, and have a lot of experience selling cars, its a little presumptuous of me to give you advice, but I will anyway. I would be more selective in terms of what cars you choose to buy and resell. I would avoid all Nissans except perhaps 350Z or 370Z (or GTR), forget about anything made by Audi or BMW, and be very selective with Hyundai or Kia products. That Rogue was junk the day it left the factory.

@mikenonya6382

11 ай бұрын

I'm pretty sure he knows what he is purchasing. Not his first rodeo.

Helping people and doing good is one thing, getting walked on with golf shoes is another. Glad you're pushing back. If they wanted (near) perfect they should have bought new. I could see them being cranky if the transmission went out within a week or two, but after thousands of miles (and not to mention a CVT) those are the breaks.

@jsverner

10 ай бұрын

Not to mention a NISSAN CVT!!!

Those Nissan Rogues are notorious for everything breaking down... the customer was just mad that they chose the wrong vehicle