It's so tiring, brands hating the fact that people who don't own yachts are buying their products. There's been this insane price increase all over the luxury industry because everyone wants to be Hermes; of course, to some people paying 1K euros for a bag makes sense, paying 2K doesn't. Of course sales are going to be lost. Gucci had its own unique identity under Michele and they sold like crazy; both they and LV had this amazing talent of courting the aspirational client. Most likely, top Kering/LVMH executives aren't really familiar with that category, and in their circles people complain about the peasants being able to afford Gucci and LV. Those kind of people are likely to complain about Gucci being over the top, so they fire AM, hire a new designer and ask him to make Gucci boring. Newsflash: so many other brands are already doing boring, in a more consistent and credible manner. Hence, failure.

@KS-zd4ew

8 ай бұрын

Hermes just laughing at these brands trying to be like em

@qwertyyxoxo

8 ай бұрын

eh I don't think Kering is that stupid. Can't wait to see what happens The row/Maxmara/Khaite are not at the same HERITAGE level that Gucci is, with a hundreds-year-old history, so if they position themselves right, I think they could swoop their customers with no problem. So they get their RTW base covered And those customers have the means to spend on the high exotic/high-end price point too. AWESOME, new level unlocked. And likely the SLG/accessories category will stay what it is, aspirational for the young folk

@lanal9330

8 ай бұрын

Gucci was established in 1921, MaxMara in 1951. But Gucci was bought by big multinational company and what they want from a brand they buy is constantly growing profit. They don't mind about history or heritage and this is why some brands have become irrecognizable.

@gwenhunter8454

8 ай бұрын

Yes! I feel luxury brands are becoming same same, neutral…. Not very ‘unique’. It’s sad really, design is supposed to be fun!

@deborahcurtis1385

8 ай бұрын

@@qwertyyxoxo Yes you nailed it there. They have to get ahead of the curve conditions have changed massively.

I think it’s a mistake. I don’t go to Gucci for simplicity or to be quiet. I go to Gucci to make a fabulously over-the-top statement and they always delivered.

@ruthcoby2425

8 ай бұрын

Agreed!

@alejandromagana8379

8 ай бұрын

I personally disagree I like their classic items like the original 1953 horsebit loafers or the original Jackie bag. Stylish items with no logos that are classic and timeless that is why I go to Gucci. I may be in the minority although occasionally I enjoy a flashy Gucci moment.

@meep-vm5tc

8 ай бұрын

@@alejandromagana8379I actually found michele’s gucci to be really incredible. Once you get past the logomania and striped bags there are some clothing pieces that you simply just cant find anywhere they look like they came out of a historical production. I think that made it really special - bringing truly elevated and unique pieces to the table

@heathersluxlife3040

8 ай бұрын

Agreed

@dinavienna

8 ай бұрын

@@alejandromagana8379i think both customer segments exist. The massive popularity in the past 8 years was clearly due to young people living trendy flashy gucci though

Absolutely fascinating that you were able to find Gucci's presentation! Such an intensive look into how they think we shop. I'm curious to see how new Gucci performs against their projections

@CassieThorpe

8 ай бұрын

I thought I’d hit the jackpot when I found it!!

I enjoy the "into the weeds" style videos. Could you make more of them, please and thank you.

@CassieThorpe

8 ай бұрын

I shall 🫡

I feel like the vibes are Tom ford gucci! I love the change of direction. I’m a little biased but I felt like Gucci has been a little tacky as of recently and this revamp was needed💕

@CassieThorpe

8 ай бұрын

💖

@jab0623

8 ай бұрын

I was ready to say this exact thing! Good video Cassie!❤

I actually really like Gucci’s new direction, as someone who is always been into loud luxury. In the past 3 years, I’ve also seen myself transition more into “quiet luxury.” I find that it was harder to get dressed when wearing loud pieces and not wanting to repeat outfits. But I can still appreciate loud luxury on others.

Used to be a tried and true Gucci diehard when Michele reined. Now I walk by the store and don’t even step in. It just doesn’t do it for me anymore and I’m completely unimpressed. I think the quiet luxury crowd is loving it. To each their own.

@anonymousjustice4357

5 ай бұрын

Same here

@adrianalopeztaylor1421

4 ай бұрын

Same for me! Ever since he left I find zero appeal in the new stuff they bring out. It’s sooo boring now.

Cassie, I'm loving your mockneck. I love a fabulous animal print. Gucci has really toned down and I'm not sure how to feel about it. Their last collection was more quiet luxury than the fabulousness Gucci has been the past 8-9 years. Are they trying to find themselves or going more towards minimalistic style? Personally, I think Gucci should have stayed with the over the top designs, as they were so good with that, while embracing some of the basics with minimalistic style.

@CassieThorpe

8 ай бұрын

I totally agree!!!

I"ve honestly really loved the Gucci look this past season. Gucci in the past was wacky and whimsical but it wasn't "sexy". We're getting "sexy" and sleek Gucci which I think is nice. But I hope it doesn't last forever. You're right, Gucci is known for the fun, it should stay that. There's plenty of options (other brands) that are sleek and sexy.

I loved over-the-top haute "tacky" Gucci under Michele and I really, really like the muted DeSarno direction. It's the yin-yang of the brand and I'm ready for the pendulum switch.

@CassieThorpe

8 ай бұрын

🤩🤩🤩

@k1ra_12

8 ай бұрын

Good point, what an interesting way to put it!

Great video. You’re so right about their world building. You can’t just throw a 10k bag in the market and expect ppl to buy when they already future Chanel and Hermes girlies.

I really hope Alessandro starts his own brand, his style is sooo good.

What a great video! It’s got me thinking all analytically on luxury fashion marketing strategies first thing on my Monday. Love it

Killing it as always with the fashion commentary. Love your work, Cassie!

Thanks for another one of your informative deep-dives into a brand. Here is some more tea on Gucci: their new, 800M€ ginormous flagship under construction on Rue de Castiglione, corner Rue St-Honoré, 1 block from Place Vendôme is just sitting there, unfinished. In late October the Paris planning authority withdrew permission to continue. Various reasons have been given such as finding archaeological remains in the basement, building height infractions, and food safety violations for the planned restaurant.. Who knows? But Gucci’s goal to go more upscale in Paris has hit a big snag.

Excellent deep dive on Gucci as it relates to their market segment. Love your channel. Thank you. ❤

Great discussion points … interesting to see what pans out !

in case you didnt know, i keep learning on every video! i really like your analysis and how you connect the dots and everything.. keep it up Cassie because your channel is a priority to me

You are so knowledgable! I love when you do videos like this or when you talk about fashion shows. I don't know anything about any of this stuff- its so fun to learn about!

You are a new find and I'm obsessed (a top find of 2023) and your educational videos just speak straight to my luxurious (yet nerdy) heart ❤ 💚🤓👑

Hi, just discovered your channel! Love your videos , you are a natural and genuine and so funny xx

I'm always looking forward to the videos!! Looooove being here

@CassieThorpe

8 ай бұрын

Love you being here 🥹💖

Timely video Cassie!! I just bought the Gucci Heart bag over the weekend as my Christmas present and I am hoping they release a pink metallic version for lunar new year/valentines 🩷 I also hope they don’t veer too far into the quiet luxury realm because I go to Gucci specifically for the loud/weird/quirky pieces. There was some interesting finishes, iridescent leathers, lots of colourful shearling, and a really good range of entry bags that are less than $2000 in the monogram canvas. Well all have to keep our eyes on Gucci over the coming months

Hi Cassie! Very interesting, I love watching you, I always am learning! Love your top! It is fabulous on you!💕🇨🇦☺️

You’ve been glowing in every way lately - just stunning❤

I can only imagine the product changes are based on sales data from many past seasons. For instance, it could be that the simple pieces are the true revenue drivers and they are doubling down. Loved the video as always!! xx

An insightful video. Great presentation.

Good morning Cass Cass!!! Have yourself a wonderful Monday. Well as for Gucci umm I don’t know 🤷‍♂️ great content 😊.

@CassieThorpe

8 ай бұрын

Good morning!💖💖

Your nails are fire Cassie!

Definitely taken aback by the shift. BUT I have to say I’m LOVING the new travel line. I was waffling between Goyard and LV’s Macassar line for travel when I walked into Gucci a few days back and now im about 85% sure I’ll be a Gucci travel line girl. HAVE YOU SEEN THE PORTER TROLLEY!!!! Lordddd it’s gooood! I’m also obsessed with the Savoy travel line. So beautiful and classic, but i don’t see a ton of people with it like I do with LV which is a huge plus for me. So their focus on travel is a winner for me. I also LOVE the platform loafer. It was the thing that grabbed my attention on the runway. And Gucci has always done a platform SO WELL so it still gives the Gucci vibes I’m here for but in a more tailored way. So interested to see where the brand is sitting this time next year.

Hello Cassie. Happy & blessed Monday. I love most of Gucci pieces. Yes some of the pieces missed the mark, but they can redeem themselves. Thank u Cassie for this info. Have a great day.💚💚💚.

@CassieThorpe

8 ай бұрын

Wishing you a fabulous week Marilyn! 💖

Great and super interesting discussion Cassie!!!!!!! As always on point. Agreeing on all points. I have never been interested in Gucci but I acknowledged them for what they did. But now it’s just like you say. Washed out Gucci not really standing out from the other quiet luxury brands you mentioned…

Ca$$ie, I LOOOOVE your independent voice and analysis in this industry. Follower for life!!!!!

For what it's worth, I actually will likely buy some of the RTW given it's much more timeless/simple in design (e.g., the tank, the hoodie) and fits my lifestyle, and I never bought anything but Alessandro bags before (and even then, it was the Marmont, which was arguably not that loud/his style)

Great chat Cassie. You know if you are going to make big change I guess now is the time! Can they pull it off is yet to be seen but with the exit of their creative director and many others there is no other time to make such massive changes. I look forward to seeing what they put out.

Love these intellectual brand analyses with background context, future strategy outlook, and numbers on performance+pricing. I too, like to get into the technical weeds of luxury fashion, and it’s so refreshing to find someone else who has the same level of intellectual fascination about this field - everyone I try to talk to about this either glazes over in the eyes or dismisses luxury fashion as a triviality. Haha wouldn’t it be lovely (and lively!) to discuss if we had more geographic proximity! 😄 But keep up these special topic analyses videos, would love to see more! 🎓👗👛👜

That Gucci presentation 😮. Your research skills are outstanding 💪🏿🙌🏿 I miss Alessandro‘s Gucci. Your eye game on this video is mesmerizing 😍😍😍

Gucci is no longer fabulous. I've defected to Saint Laurent and loving it! xx

@CassieThorpe

8 ай бұрын

This is one of the points in the video!! I totally understand xx

@ellenmerkle940

8 ай бұрын

The rubber bands on the handles turned me off Gucci!

@clau22431

8 ай бұрын

@@ellenmerkle940 never understood their purpose

@ruthcoby2425

8 ай бұрын

Oh the Saint Laurent cost difference 😳I agree it’s definitely a superior fashion house…

@anonymousjustice4357

5 ай бұрын

Gucci was so fun,now is the old decrepit Freda days , that shows Greed can destroy a brand , Alessandro is probably laughing right now now

I agree with you Cassie...more importantly, your wing liner is giving me life!!!❤

I think this was a super fun and informative video! I love that you dug out the Gucci presentation and told us where we could find it! I went and dug it out myself. I’m not a typical Gucci consumer but i’m attracted to the Jackie bag now that I know it’s supposed to be there best offering. Possibly they’ll focus their quality assurance on there?😅 I do think you’re right though, I definitely have never identified Gucci as a quiet luxury brand and they’re moving themselves from winning at the loud luxury segment into being a newcomer in an already cramped quiet luxury segment, not a wise move.

I will miss A.M as the designer at Gucci . He brought so much creativity and layers of goodness. We will see where it goes ....❤ Great video !! Thanks

don’t get me wrong, I LOVE simplicity, which can be anything like Tom Ford’s sex era to The Row’s quiet minimalism. but, there was something about Michele’s complete 180 maximalist era that was so approachably whimsical that I’m still in love with. this new era in my opinion takes the worst parts of both eras (some EXTREMELY simple looks, and questionable neon green + burgundy runway styling) and combines them into something that lacks emotion and a fantasy world, like what Cassie highlighted in the BOF article

Great perspective ❤😊

I think you did an excellent analysis AND GUCCI needs to have you on their team think tank!

7:20 no Slimane, but Vaccarello :), but I noticed that as well, seems like the shoemaking last is exactly the same

And this is why I keep coming back to her channel, thank you for the explanation and all the research that you do. You’re the best Cassie ❤️

Cassie your videos are always so so so wonderful and peaceful to watch you are looking too beautiful and I wish you have a best Monday💖😀😀

@CassieThorpe

8 ай бұрын

Aww thank you so much! Have a wonderful week 💖💖

Hi Cassie another informative video, I may be wrong but I feel all of the major houses are trying to be in Hermes lane and they’re all failing they just need to stay in their lane where they thrive.if all brands are in the same quiet luxury and Hermes pricing well the Hermes consumer will just buy from Hermes. From what I see the average Gucci consumer isn’t A. Wanting quiet luxury and B mostly not wanting to spend that kind of money just look at Burberry floundering searching for their new consumer.💚💚💚💚

Another very informative video, I love it. I’ve never bought anything from Gucci for myself. I really like the design of the Diana bag but I’m not a fan of the leather (it kind of looks like pig skin but the SA said it was calf leather?). I do like their loud color scheme, but apparently not enough to buy anything. I think it’s a mistake of them to join the luxury train, also because they used to get good marketing in video clips etc with their loud luxury image. I appreciate how they also keep coming up with new loafers, my husband has 3 pairs and loves them.

I love when your father does his thing. It always makes me smile.

Preach ... when allesandro left I haven't purchased 😢 since... nothing motivates

Your eyeshadow puts me in mind of the new iridescent shades of the Gucci Marmont bags! I like Gucci; its casual 70s vibe works well with my wardrobe and one of my most used bags is a 1955 Horsebit crossbody bag. It possibly is boring but it’s wearable for the majority of us.

I totally agree with you Cassie. In this economic slowdown on luxury and so much of changing in their branding would not be helpful for them. From the onset people are already confused about their branding but during Alessandro Michele's tenure they make a come back. Now quiet luxury errr....or something in between errr...Great video 🤩

as a finance person obsessed with luxury this video scratched a very specific itch in my brain. ty

Another amazing video Cassie! 💖new subscriber!!

@CassieThorpe

8 ай бұрын

Omgg welcome!! 💖💖

oh, the tea is hot this morning

I would love to see a series where you delve into different designers and their work. I love watching your videos and look forward to them every week!

I was ok with Tom Ford's Gucci, I was very fond of the maximilism Gucci. Not sure what to make of the new Gucci, but not a big fan. I hope Gucci finds its footing soon. I already miss the whimsical of Alessandro, though. Who else could make the Babushka look chic. I hope he gets a new job, soon.Totally agree that sunglasses do not tie you to a brand the way a purse does. Sunglasses do not make or break a look. They are optional, noy essential

@CassieThorpe

8 ай бұрын

Yesssss 💖

I thought that the runway was a tad boring, so I will be hanging back & waiting to purchase. Not on my radar currently! YSL & Loewe are 😃

@CassieThorpe

8 ай бұрын

It was lacklustre!

Gucci has to go back to being over-the-top with a minimalist feel, less trendy with more statement pieces. Something that will say “I put that shit on” 😅. The prices are a problem if they want a younger consumer.

When I think of Gucci, I think of loud. That’s what I love about Gucci. The pieces I love and wear a lot are louder - GG cardigans or bags with monogram and red and green. If I want something simpler, Gucci is not my choice. So I’m interested to see what happens here.

I think people are underestimating the effect of all the price increases and the frequency of them. Some of us are out or disgusted for a season.

I hated the previous loud tacky Gucci and now I’m LOVING the new designs. It just looks much classier/timelss and honestly more deserving of the price point than it used to?

@elizabethandrews4199

8 ай бұрын

Me too!

This may be off-topic but Gucci has a ton of products. Their website feels like a luxury Target, not in a bad way, just that they have 'too' many products for sale. Now all of these products have to be manufactured and produced which also costs the company money. I think Gucci thinks the more product we make, the more product we will sell. There is a ton of Gucci merchandise available, so much so that the Kering may be manufacturing more product than they're continually selling. The product that doesn't sell they burn or have employees deliberately destroy. I feel like Gucci has some adorable and fun pieces, and they'll always be well known enough to live off the name, but they may have to slightly scale down their operations.

Hm as usual u r dissectg well and I think n$$ailing the hits, excellent review

Completely off topic but what eyeshadow are you wearing in this? It’s breathtaking!

Very nteresting Cassie, i love how deep you analuze things, totally investigative mind👏 Now i am not a Gucci girl, i am Chanel girl, or am i 🤔🤪 lately Chanel doesnt excite me as much, but yep i still with Chanel, with now and then dipping my toes into quet luxury some pieces from the row, max mara and RL collection . Gucci it interests me their sandals or sometimes shoes, since they do make shoes moreso TTS . So yep care less if they crash and burn😳🤪😝. And no matter what they do, everything is going to crash. Economy is in a very bad shape. And its only question of time when its all goes down😱 Have a blessed day🙏❤️

I love your channel.... terrible without allesandro no magic 🎉 anymore ... and today was gucci first men show since the departure of allesandro... and very very lack luster

I'm loving the new croc designs 🐊 but I wish they offered some in mock croc to bring the prices down to earth! 🌎😅💸

Sabato de Sarno is literally killing the gucci heritage by making it looking like a cheep Zara collection.

Small side comment, Alessandro was designer for Gucci for 20+ years, he was just promoted to Creative Director in 2015 👍🏻

Really interesting video, I’d be interested in seeing how other brands have recently changed and their target growth for the coming year. In terms of protected pricing on sunglasses, I think this is a brilliant move. Sunglasses are probably the most recognizable items from most brands, especially Gucci. Think Phoebe era sunnys! If you can retain or grow the number of people that are willing to purchase designer sunglasses that’s an increase in free marketing right there. Also, I think as an entry level purchase $500 shades are less intimidating than $1000 shoes or handbag. And since we know people are getting into luxury much younger than previous generations, sunglasses are probably more enticing to a younger crowd.

I think the article was spot on. To me, Gucci was a brand with a strong presence. I didn't always like what they did, but I always thought they were "designer" in the sense that someone actually thought about the product and didn't just slap a logo on a rectangle bag. (Or worse, not even a logo, just a rectangle bag.) There are so many places to get that "could have been from Walmart, could have cost someone's rent" look that there's no incentive to go Gucci. Also, there's no shortage of young professionals looking to prove themselves financially successful with status symbols, so I would think the new money market should be quite lucrative, if less respectable or whatever.

Gucci has finally gone back to its roots and are aiming again for the ultra-rich market where brands like Brunello and Loro Piana come into play, I love this approach I absolutely hated the over-the-top colors and logos now they look to aim for subtle luxury which is a niche market now but would sell more as theyll have smart pieces with less marketing and branding all over i hope LV follows suit.

I was literally going to comment on your 2024 Trend Prediction video about the fact I have finally found someone as disappointed with the Gucci rebrand as me and then this video popped up. Totally agree with everything you are saying! Maybe they are trying to go for a higher price point to make the brand more luxury and out of reach than before to get a more sustainable clientele of loyal rich customers aha. I’m not sure if that’s a good idea for sales or if it will back fire as lower price points mean more accessibility & therefore more sales right? We obviously can’t see what’s going on behind the scenes but I feel like maybe the more accessible customer might not have as much spare cash atm with the state of the economy so maybe they are loosing sales and going for clients that they know can provide sales. Ether way it’s all about sales now it seems instead of actual design and I miss the OTT grandama chic style of Alessandro Michele. Also very sad about Jeremy Scott for Moschino 😢 Maybe there is a shift from creative to more minimal classic pieces to get funds back in & then in future they can go back to magical, but never the less it’s a dark time for OTT fashion enthusiasts 💔

Also, I'm so keen to hear what you think about NG's contract being extended at LV? I've always loved his approach but really need him to go somewhere else. I was Ricardo Tisci at LV so bad

I’m glad you did this video cassie . I’m sad and I too researched all this when Alessandro’s departure was announced I was devastated 😂 I get it with the paired down quiet luxury BS …. But Gucci was the extravagant, eclectic, maximalist heaven for freaks like me who love luxury , but don’t want to live in a symphony of beige! I feel it will back fire on them . However there are some influencers I’ve seen saying they like the new direction. So who knows . I round up this ludicrously long missive by saying “ Alessandro’s non compete is hopefully not too long and start up your own label soon “ Swipe the damn card 😉😘xx

@CassieThorpe

8 ай бұрын

I hope so too! 🤞🏽💖💖💖

The prices don’t seem to reflect the ‘entry’ and ‘top’ bags. marmont medium is 2,070gbp Jackie is £2,220. £150 barely makes a difference

Great video Cassie. I know minimalism is trending but for those of us who don’t want minimalism or logo mania, I feel like we are being slept on! I think Gucci should have retained the boldness because without it, it feels nondescript.

Just watched The Row video and I wonder if that is what it is chasing.

I personally have always enjoyed bags and shoes. As of ready to wear, it’s always been over the top. The ready to wear appears to be more functional for my personal lifestyle. So I believe it to be a good move to include more people.

You hit some excellent points in this--trying to do too much at once. While the look is more “understated,” there’s a lack of cohesion with this collection. It feels a bit random…a bit of this, a bit of that. A brand that doesn’t know what it wants to be yet and that’s not a super promising start for an established brand like Gucci.

The ancora Gucci looks like Tom Ford. I miss alessandro. I liked the crazy ,70s, retro, over the top creations. Yes I like the new platforms. Yes they are using different materials like sherling and exotic. I want the old tacky 😅😅 if I wanted minimal I'd buy from bottega ,ysl etc

@CassieThorpe

8 ай бұрын

I hear you 🙌🏽💖

"I don't know, is that weird? Am I just making things up? Unclear. Either way, I'm gonna talk." This line is so iconic lol, yesss keep talking Cassie! We're listening lol.

Their prices have gone up too much to where I would rater spend the same money at a different brand.

Related but unrelated. As much as i work in the fashion industry but at a local (South African context) I'm still keen to find out about all these positions you've just listed at Gucci. What does a womens wear director do at Gucci when AM was already creative director? I understand he's directing the entire creative mood for the brand down to boutiques, advertising, exhibitions/special projects Im so keen to find out what positions exist in the global fashion industry especially at big heritage brands. Especially because we always give props to the main creative director never actually realizing there are people internally forming the creative zeitgeist that the Director swooshes together. Im really fascinated by the creative back bone that comes with big brands and how wide it stretches.

I loved the funkiness of the brand. Not into low key

ugh i guess it’s a high time to get a gucci bag before the increase👀

I love their ace trainers

as much as i love how fun gucci was, all the things i own from the house are pretty classic. does make me wish i had picked up some colorful pieces❤ idk if it will hurt them but the shows wont be as fun to watch😩

I’ll be interested to see what he does with Mens as well. Great thing about Alessandro is he opened up cuckoo fashion to all genders and honestly the best point you made is that NO ONE did what Gucci was doing under him. Now… not so much.

Wonderful video. You hit the nail right on its head. Alessandro’s Gucci WAS successful bc as you stated, there was nothing else like it. It stayed in its own lane and helped kick start the rise of granny chic again. BUT remember when Alessandro’s first collection hit the runway. We all had a very similar reaction to what was just shown. “What is this? This is a disaster. Looks like it came from a thrift store, it’s the opposite of Tom ford, this is the end of Gucci”. But it was successful. And the new Gucci will ultimately be successful, though I doubt what was shown will hit the 10 billion in sales mark that they were growing to. It’s going to take a moment, and it needs the right celebrities and influencers behind the brand to push it. Rihanna needs to wear some of it and it will be a success. You were also right, they came out with a quiet luxury collection in a market that’s overly saturated with the look, and done better as well. This certainly was not the row or Loro or Brunello. It was quiet quiet luxury. Five new Gucci a moment, it will be success, but it’s boring and I miss Alessandro and Tom at Gucci. Those were the days lol. Great video!

I 100% agree that the sunglasses market will NOT draw brand affinity. I don’t think that is a good idea for Gucci, who seeks to draw in the middle class customer base. They need more bags under $2k. Shoes may not even do it…

The nice thing about Gucci was that it was much more affordable and accessible. Let's be honest, not everyone can play at the top of the price range (nor should they). And I think there's plenty of people who don't love exotic leathers. I don't currently own any Gucci pieces but if the price points continue to go up I will probably continue to stay away. The last collection was not that impressive to me.

I’m embracing brown. With a new brown Gucci bit bag and new brown booties.

This was a fascinating analysis. There is some internal elitism dynamics happening. Gucci corporate may fear being perceived as commonplace. The Gucci Marmont belt was and still is everywhere. As was the Gucci logo tee (you know the one). Trying to chase the Hermès customers is an interesting angle. However, very few of these brands seem to care about improving the in-store experience. I strongly believe brands should be implementing better service procedures for staff dealing with customers. Wanting to spend more time in a store/at a counter will help people spend more regardless of price point.

Simple, and simple and exotic will always work.

When luxury spending is on a low it's probably the best time to rebuild. Wouldn't want to change much when spending is high.

When will we be able to buy this Gucci collection ❤️?

oh wow we are early heyyyyyy

@CassieThorpe

8 ай бұрын

Early gang! 💖