Pam Edwartoski and Tricia Bischoff of the Travel Exchange in Troy, Mich., talk with James Shillinglaw of Insider Travel Report at last month’s Travel Leaders Network EDGE conference about their successful full service travel agency and how they see the future for travel and travel advisors. They also detail how they use Travel Leaders’ services, technology and training to grow their business. For more information, visit www.travelexchangemi.com or www.travelleadersnetwork.com
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