How to use a Zettle credit card reader - in-depth overview
Since PayPal took over iZettle they don't support this channel any more. If you'd like to consider a different card reader give Tide a try. At the time of writing they're offering £100 cashback when you open an account and buy a card reader using this link rebrand.ly/sbt-tide-cardreader or use code SBTPOS. Please read my full review and offer terms here: smallbusinesstoolbox.uk/tide-...
I used Zettle to take credit card payments from customers for about 3 years. Using a card reader transformed how I do business and got cash flowing more quickly. In this video I'm giving you a full guided tour of Zettle, showing you how to configure everything, setting up receipts, issuing refunds and looking at a couple of the more advanced features.
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#Zettle #CreditCard #SmallBusiness
Пікірлер: 209
Hey folks! Since PayPal took over iZettle they don't support this channel any more. If you'd like to consider a different card reader give Tide a try. They're offering £100 cashback and their reader can be used completely stand-alone. Here's a link rebrand.ly/sbt-tide-cardreader or use code SBTPOS. Please have a read of the full review and offer terms here: smallbusinesstoolbox.uk/tide-card-reader-review/ Thank you!! 👍👍
@stitchinfusion460
3 жыл бұрын
Fantastic thank you I've just bought the izettle at that price, buzzing can't wait to get it, 3 days to delivery 🙂
@londonstone2314
3 жыл бұрын
Yeah, thanks, still works. Saved a tenner, I'll buy you a pint if I bump into you ;-)
@sergioontiveros4984
2 жыл бұрын
How quickly can i access my money with this POS service ive been using PayPal here which gives me instant access to my money and I'm looking to switch to this but does this do the same?
@carolannphotos2182
2 жыл бұрын
Thank you - the link still works and I'd rather you get the affiliate link rather than a faceless website!
@simonadurrantart
2 жыл бұрын
Thank you so much for the discount, I’ve just ordered one 🥳
You're an absolute star. Very thorough and clear instructions. Thank you
Spot on! Very helpful - it makes you wonder why Zettle themselves don't provide such a great tutorial 👍👍
Wow, I have been trying to find the right tool to take payment for my business, I think I just did!! Thank you.
Thank you for this video, it's very clear and helped us make a decision about which card reader to go with.
Great video - really well presented, plenty of info and very helpful - thanks lots.
Great video. Thanks for the tip. I just ordered mine and can’t wait to use it.
@SmallBusinessToolbox
4 жыл бұрын
Great stuff - best of luck! 👍
Thank you that was a very good description. I think that this would be perfect for the craft objects that I sell . I will now press the link and order one
I have my first summer fayre coming up, thanks for explaining everything so clearly.
Thank you so much for this. Very clearly explained and has helped me so much with my new zettle app.
I would love to see a video on what we can claim as a sole trader around transport. Vans, diesel and road tax etc
Just received mine today. Thank you for this video.
Thanks, very helpful! I have two card readers for my business, for two different delivery drivers to use on the same day, but only seem to be able to link one to the app at a time. Is it possible to have them both linked and simply choose between them? Thanks again
Great help in using my Zettle. Thank you very much.
Great tutorial. I am now set up and ready to trade. Many thanks
Thanks for the great info, just used your link and ordered one ready for when I start trading 👍
@SmallBusinessToolbox
4 жыл бұрын
Awesome stuff - best of luck with your business Wayne! 👊
to create an invoice (or set up payment system for client), which one would you use? Izettle? Tide? or Xero?
great video! Thank you for your great into !
Great channel, well done.
Great information! Exactly what I was looking for. Thank you. I don’t suppose you’d know the answer to this, but it’s worth a try.... Do you know what happens if someone was to phone their bank and dispute the transaction - let’s say they don’t recognise the transaction. Would the bank contact you direct and query the dispute before reversing the payment?
Thankyou for the discount !! Amazing
Thank you for the information I will make the best use of it
Thank you, I found this very useful.
Thanks for a great and clearly explained video.
@SmallBusinessToolbox
4 жыл бұрын
No worries! 👍
Brilliant video. Thanks.
Thankyou for your video. Can I take phone payments with this system?
Thank. you! So well explained!
Thanks for that, dude!
Would have be nice to understand how the chard machine works, ie through phone, do you need the phone with the reader all the time, is it wifo or bluetooth??
Very Informative thank you
Hi, can you use it for card payments over the phone when customer is not present?
Although you showed Clever Cakes appearing on the receipt, what appears on the bank statement? Clever Cakes or the bank account name that the payment went to?
Hi! I am located in the US. Is it possible to use your link to purchase the Zettle from UK? I would love the discount. However I am not sure if it is compatible here or if there are any differences or limitations? Thank you!
Thinking about getting one when I start up my mobile barbering business in the next year or so
I was thinking of getting this for my job as a driving instructor this seems quite good but can you set it up instead of like placing all the products on just like charge the customer the amount you normally charge can you do that and also how do you get access to all the money ? Hope any of you guys can help me thanks
Great video. For example if I wanted to use the card reader for my football team and then my dads business do we have to buy seperate I zettles it can have more then one business on one account and one card.
Super handy and easy to use
geat video. can you setup so that you get the money sent to your paypal?
I’m a mobile electrician, my invoices are made in quickbooks, they are usually eg 25£ labour 3£ sundries and quickbooks adds 20% vat. How do I collect payment with Zettle, do I have to make a Zettle invoice in the app that duplicates the qb invoice and add the vat as a product. Sounds a bit clunky so I’m wondering how to do it, thanks
Hi I just wonder do Zettle has any reward for the customer at all? Thank you!
Hello, can I set a fixed fee, e.g. 5f, so that each next person can only pay without entering the amount again by me?
If we use a mobile phone or tablet to use the app do the devices need to be cellular?
Brilliant thank you so much
Very comprehensive video. Izettle should be paying you for this. I have Izettle and the only problem I have is with my BT phone which sometimes will not connect. Is it possible to download and use the app on a second mobile phone system like sky or EE, and have this as a backup.
Where is the best place to buy barcodes for your products for use with the iZettle card reader?
can you still get the one with the swipe
Nice video man, really helpful for anyone of any technical capability level. Using the affiliate link, and subscribed to the chanel. One peice of advice, for the parts where you're on your phone, it's much more consumable if you use an application to directly record the screen's input. For Android, I'd highly recommend AZ Screen recorder. All the best mate :P
@SmallBusinessToolbox
3 жыл бұрын
Thank you and glad you found it useful! 👍
Great video and information - shame I Zettle don't do something similar
hi there, on the menu I do not see the option "payment links" - do you know why this is? thanks
can you charge an amount inputting the card numbers and details?
Great video! Have one question I can’t figure out. Is there any way to make the card reader to stay turned on? It turns off automatically after being unused for a couple of minutes. Do you have any tips on that?
@ofof9217
Жыл бұрын
Hello, if the person pays me in the POS, will the money go to my PayPal account or where will it go exactly?
Is it possible to buy one, even if you are not in to business?
Hi Andy, very informative. One question, are the Izettle fees tax deductible? Cheers Tim
@SmallBusinessToolbox
3 жыл бұрын
Hi Tim - absolutely in my view! I classify them as banking fees. Obviously double check with an accountant. 👍
Wow what a fantastic video. I’ve just got one for my business so this has been really helpful, thanks.
hi pal, Great video, if you have other staff that use the card reader can they set up their own bank account to their log in or the money goes to one account?
@SmallBusinessToolbox
4 жыл бұрын
I think you can only have one linked bank account. In that scenario I would just set up separate accounts on iZettle. 👍
on pay pal here you have the option to have the customer signature, not here?
Thank you so much for this video. I thought the link wouldn't work because your video is a year and a half old, but I tried it and it worked. I now have my card machine and you talked me through setting it up and I now have very professional looking receipts thanks to you. Thank you for such a clear explanation of everything. xxx
@SmallBusinessToolbox
3 жыл бұрын
No worries - glad you got sorted!
thanks for the video
@ofof9217
Жыл бұрын
Hello, if the person pays me in the POS, will the money go to my PayPal account or where will it go exactly?
thanks for the video,maybe is a silly question but, how the customer will get the receipt?do i have to tipe their email adress on my phone? as for the till i'm using windows OS and for card i will use IOS.thank you again for the video!
@louiserussell8267
2 жыл бұрын
I believe you can send receipts to their phone or email.
How much internet do you need on your phone to run it for a day. Just wondering if I need to up the internet on my phone ? Thank you great informative video btw
@SmallBusinessToolbox
4 жыл бұрын
Hi - hardly any. I've used it for full day exhibitions at the NEC just using my phone's 4G data connection since the wifi was terrible. Worked perfectly. 👍
Thank you
Thank you for this. How do you set up a tap to tip option for a fixed amount let’s say for a busking person. Also can this be used elsewhere in Europe? Thanks again
@marshlanderdumarais264
11 ай бұрын
I replied to this question above, so … You’ve probably solved this after all this time, but someone like me could be coming new to this helpful video and scrolling through the comments. I received my iZettle 2 last week. Amazingly it’s still the only card reader I know that allows repeat payments. As a busker myself I wouldn’t want to stop mid-song to take a card payment! I phoned the company (as listed in the app’s support option) and they added the repeat payment function at their end. The option appeared on my app after a couple of days. I don’t think you can set it up without phoning Zettle/PayPal.
Thanks ❤❤❤
Can you use Izettle to accept payments over the phone ? thanks great video !
@SmallBusinessToolbox
4 жыл бұрын
No but you can issue a remote payment link - more info here: smallbusinesstoolbox.uk/izettle-remote-payments/ 👍
My is not connecting to my phone. Any recommendations please???
Silly question but just double checking - at the receipt stage if the customer doesn’t want a receipt can you just click done without selecting one of the receipt options?
@SmallBusinessToolbox
4 жыл бұрын
Yup! 👍
thank you
dose it show you their info and pin
receipt by email: at what point do you take customer's email address?
New to this as I've always taken cash but...as a market trader I'd like to see an option to turn off contactless and have chip and pin only as I would lose merchandise and money if someone used a stolen card with contactless, what do you think?
@SmallBusinessToolbox
4 жыл бұрын
I *think* you can just ask them to do chip & pin, but don't hold me to that. 👍
Hi there, very informative video!I have a quick question: One of the steps when you sign up is them asking you to send documents such as proof of address, passport etc. They sent me back an email saying my registration is denied. I am not sure why as I sent them everything they needed. Can I still purchase the card reader and start with my business or they won't let me use their card machine/won't get payed. I've already download the app and signed up. I am a bit confused.
@pouncerminned863
2 жыл бұрын
did you ever figure this out?
@shades3142
2 жыл бұрын
@@pouncerminned863 I went for the SumUp reader instead. They never ask you for documents and it worked great for me for months. Izettle seemed too complicated.
Hi looking into one of these but if getting a payment from another location (me: derby - customer: greece) How would they make payment as cant use card Thank you
@SmallBusinessToolbox
4 жыл бұрын
These are really designed for predominantly face-to-face payments. You can issue and invoice or payment link so the customer can pay remotely. Really depends on what you're selling / your business model. 👍
Just got mine ordered (still £19 via the link). Quick question: how do you record this in your books (ie do you just show the total monthly fee charged, or record each invoice with the fee against it and net received? Hope that makes sense!
@SmallBusinessToolbox
4 жыл бұрын
I log the net sale amount (the amount that actually hits my bank account - call that A) and I log what the original gross sale value was (call that B). I deduct A from B and that gives the fee charged per transaction. I then add up all the fee charges at the end of the year and include that as a lump sum expense. So I just use a total but I have it down to per-transaction if needed (very unlikely). There's probably a report in iZettle that gives you this info. but I haven't checked. 👍
@darrenpaulgreen
4 жыл бұрын
Small Business Toolbox cheers Andy, makes perfect sense 👍.
Hey do you know if I send the payment into a savings account as I don’t have a business account thanks
@SmallBusinessToolbox
4 жыл бұрын
Hi - think it works with any account.
Thank you so much, john tenuto
great video, as an Uber driver and private taxi driver I need to produce receipt's with the postcodes on from and too, can I do this through invoice or another section?
@ofof9217
Жыл бұрын
Hello, if the person pays me in the POS, will the money go to my PayPal account or where will it go exactly?
I have been thinking about getting one on a basic pay as you go use, question is the 1.75% per transaction or can you set it up say on a lump sum at the end of the week.
@SmallBusinessToolbox
4 жыл бұрын
It's per transaction - the amount that hits your account is the gross sale figure minus the 1.75%. 👍
@andreacroci1982
4 жыл бұрын
@@SmallBusinessToolbox as far as I know in the States they can claim the 1.75% off the taxes, they pay between 2.99% for debit and 3.99% for a credit card.
so, I understand that this video is 4 years old, I just got a zettle (still working on getting set up) and I just want to know what the keypad on the device is for? I chose zettle because I thought I'd be able to punch the price in on the keypad, but NOTHING I've looked at shows anyone ever touching the keypad buttons. Is it just for show?
@SmallBusinessToolbox
4 ай бұрын
They keypad is for the customer to enter their PIN. Everything is done via the app on your phone. 👍
Can this work in jamaica?
Hello, Andy I just order the card reader via your link and I need mobile printer as well but I can't order it . I don'r really understand why ,but its say error. Can you help please ? P.S. you make amazing job . I always follow your suggestions . Thank you.
@SmallBusinessToolbox
4 жыл бұрын
Hi - you're really need to contact iZettle directly. I think their e-mail is help.uk@izettle.com 👍
I would like the first gen reader because it still has a magstripe reader on it. Really stupid they removed it in the newest version since I still deal with people who only have cards that don't have a chip in them.
If I am selling items, and I run out of stock; do you know the best way to take a payment for an order? I specifically mean how can I have size, color, shipping address, and all that information?
@ofof9217
Жыл бұрын
Hello, if the person pays me in the POS, will the money go to my PayPal account or where will it go exactly?
Great video, and at least in America they're still giving the discount on your 1st reader.
how can i keep record of cash transaction? please help.
I'm a busker, and occasionally do carboot sales. I have an iZettle2. As I don't have a list of products and prices, how do I enter a fixed busking tip or a negociated price on the spot? I can't find that on my app.
@marshlanderdumarais264
11 ай бұрын
You’ve probably solved this after three years, but someone like me could be coming new to this helpful video and scrolling through the comments. I received my iZettle 2 last week. Amazingly it’s still the only card reader I know that allows repeat payments. As a busker myself I wouldn’t want to stop mid-song to take a card payment! I phoned the company (as listed in the app’s support option) and they added the repeat payment function at their end. The option appeared on my app after a couple of days. I don’t think you can set it up without phoning Zettle/PayPal.
how long dose it take money arrive in to your bank account,after transaction?
@SmallBusinessToolbox
4 жыл бұрын
Normally a couple of days for me. 👍
help please, ive just got izettle 2 conneted first time, then says surcharging so then press start button and get BLE 8ee on card reader what do i need to do as wont connect
@pouncerminned863
2 жыл бұрын
did you ever solve this?
I've ordered one, I'm excited to get it for my business where I want to try a mobile payment option.
@RooRichy
2 жыл бұрын
Hopefully you get a little kick back mate, love to support where I can as the video was helpful and your other tax and new business vids are very helpful too. Best wishes bud
@SmallBusinessToolbox
2 жыл бұрын
Thanks Rich - much appreciated and best of luck!
how can I transfery the money to my back account please !!!! help me
I Actually bought two of these after watching this video 😎👊 one for me and one for my wife 🔥🔝cheers man 🤜 great presentation ⚡️
Hi andy great video do you ever get cusotmers moan about the charge on it just wondering if they do. Obviously know they can just do a bank transfer if so
@SmallBusinessToolbox
4 жыл бұрын
You're not allowed to charge extra for credit cards these days, so I just make sure the price includes enough to cover the charge, regardless of the payment method. 👍
@offcuts4146
4 жыл бұрын
Cheers andy have a good xmas by the way. Hope u go maker central again might of started my kitchen cabinets by then
Do they charge different fees per transaction if you send payment links ?
@sgilmour47
2 жыл бұрын
Yes, 2.5% for links, 1.75% from the reader
Can u do card not present payments on this device and system.
@SmallBusinessToolbox
4 жыл бұрын
You can do remote payment links - bit more info. here: smallbusinesstoolbox.uk/izettle-remote-payments/
This is so helpful. I already got mine and just had wee multi-lingual books so was not using it. BUT got a query - when there is someone wanting to pay remotely - when I click on Payment Links a screen comes up that looks nothing like what is in the video. Shows 2 columns, one Paid and one Unpaid. On Paid one it gives me option to send a refund... makes me think you maybe have to set payment up and then click on payments links. See how great it is to talk to someone ;-)!!
@jenniferbrodie7088
3 жыл бұрын
yep, it works. this has turned night in to day for iZettle and me. What a match maker you are. Massive thanks...!! All I can do is recommend you - infact I will share now!!
Do you need a business bank account to use this card reader service?
@SmallBusinessToolbox
4 жыл бұрын
No - works with any bank account as far as I know. 👍
What is the name of the speakers you have?
@SmallBusinessToolbox
2 жыл бұрын
KRK Rokit 6 👍
Thank you for this video...however, you stopped short on the part I need to learn...how to insert the actual card into the machine! LOL! If the card has a chip, which way do I insert it? I cannot locate ONE video or even anything in writing that explains this. Appreciate your help...
@jamesmawdsley7306
3 жыл бұрын
Chip end into the bottom of the reader with the front side of the card facing up
@anainmazatlan
3 жыл бұрын
@@jamesmawdsley7306 Thank you!🙏
Absolutely brilliant review very professional I have a question is there any device on the market that can take payments directly to PayPal and bypass banks? Does Paypal here do that? Thank you in advance
Got mines the other day for £19!
iZettle is now just Zettle. I don't have any option to create receipt information like you show in this video....